Urolime Corporate Profile

IT is not a tough ride anymore.

Agenda Who we areServices OverviewManaged ServicesService Continuity and Disaster Recovery IT Staff AugmentationEnterprise Cloud ConsultingManaged CloudEnterprise VoIP ServicesData Centre ConsultingClients Partners

Who we are ? Urolime Technologies has been at the fore front of pioneering innovative solutions and services. Combining unparalleled experience of 8+ years in the IT industry, we have grown with comprehensive capabilities across industries and business functions, with strong competency in IT Outsourcing and Managed Services.

VisionTo be a global leader, as a Technology Transformational Partner in Strategic IT Outsourcing as well as Managed Services to enable our customers derive Growth, Efficiency and Cost benefits for their competitive business advantage. We will remain committed to Customer Delight through Innovation and Operational Excellence

MissionTo be a partners of choice for corporation in crating competitive advantage through technological excellence. We believe in producing results for our customers by viewing our relationship with the client as an opportunity to prove our capabilities.

Overview Who we are Services Overview Managed Services Service Continuity and Disaster Recovery IT Staff Augmentation Enterprise Cloud Consulting Managed Cloud Enterprise VoIP Services Data Centre Consulting Clients Partners

Service Offering

Service Continuity and Disaster Recovery IT Staff Augmentation Enterprise Cloud Consulting Managed Cloud Managed Service Enterprise VoIP Services Data Centre Consulting

Strategic Allies

Telecommunications DivisionIT Solutions and Services Division

Product and R&D Division Training and education Division

Managed Service Portfolio

Consulting & Implementation

• Infrastructure Assessment• IT Availability & Continuity• ITSM Consulting • Design and Deployment

− Servers ,Network & Storage− Messaging & Enterprise

Communication− Networking & Tools

• Consolidation & Virtualization• Infrastructure Upgrade &

Migration• Information Security

Managed and Technical Support Services

• Enterprise Infrastructure Management & Support Services

• Hosted Applications Support• Cloud Services Consulting & Implementation• Backup Management• Network Management • Application Support• Helpdesk Services• White-Labeled 24x7 Global Service• Knowledge Management Services• Desktop Support• Cloud Solutions Support

Managed Cloud Communications as a ServiceUrolime’s Communication as a Service gives your business all essential communications and collaboration tools in a single low-cost and easy to deploy solution. You can start with VOIP service, add PBX features, or you can utilize the entire suite, integrating email, voice, instant messaging, presence awareness, collaboration, and mobility services for a complete Enterprise Communications package.

Hosted ApplicationsUrolime Hosted Applications give employees the tools they need to get their job done, anytime and anywhere. From pushing applications to your mobile workforce, to accessing any Windows application from Office to Quickbooks to Photoshop, to creating virtual desktops for a workforce whether they are at the office, at home, or on the road, our windows open doors.

Urolime Accolades "Urolime is an outstanding among IT consulting firms because they bring a wealth of knowledge and maturity, a demonstrated work ethic and strong leadership skills to their work. They also carry a rare form of loyalty that I’ve seldom seen .Urolime Technologies team has excellent interpersonal skills (and an) excellent grasp of the technical issues. This uncommon combination of both technical and communications skills is hard to find . Any company looking for high quality infrastructure support for their users would do well by contacting Urolime Technologies. As a small company with , Urolime have bailed us out of numerous computer related emergencies. Using their expert advice, we are now able to control the dollars spent on our IT investment."

Forest Cassidy CEO, ProspectDB

Enterprise Consulting With Urolime Enterprise Consulting - Data center services, enterprises can drive greater efficiency

throughout their data center while improving ability to meet business requirements.Data Centre Planning Align key elements of Client data center infrastructure with Client’s critical business drivers; Provide technical assistance in the selection of Servers, Storage and Network devices as per your

requirement Streamline network planning, design, optimization, performance tuning and implementation;Optimization and Virtualization- Implement virtualization using latest VMware technology Reduce IT management requirements and expenses by running multiple applications and

operating systems independently on a single server Prioritize business needs and maximize server resources by quickly and automatically moving

workloads from one virtual workspace to anotherOngoing 24/7 Data Centre Monitoring and Management

VoIP Solution Urolime’s Enterprise VoIP Solutions allows client to implement enterprise communications services without the expense of buying, hosting and managing communication equipment. This emerging service is gaining ground with enterprise users who want the benefits of VoIP without making the significant hardware and management investments to run them.

Our VoIP Service Offerings• Call Centre Suite• Hosted PBX / Dedicated VoIP Server• IVR Solutions

VoIP Products• Callfree• SMS CallFree• Voice Broadcasting• IVR Solutions

Infrastructure Management

and Technology Consulting A proactive approach to ensuring high availability and optimization of servers and networks

What we Offer ?• Commitment to high availability of client

networks and servers• 24x7 real time monitoring including server

downtime with clearly defined escalation process• Ability to preempt issues through a proactive

approach• Timely implementation of patches and upgrades• A comprehensive backup and recovery strategy• Metrics based SLA compliance• Security monitoring and real time information on

operational status• ITIL based processes

How we deliver ?• Review and configure system and

network resources• Install agents to capture events and alerts• Report CPU, memory and disk usage, growth,

locks and a number of other information• Automate alerts through email and/or mobile• Automate escalation in case there is no response

within pre-defined period• Implement backup and retention policies and test

backup periodically• Review SLAs with captured statistics and provide

variance reports• Multi layered security and optional audits to

review security

SEDEC Methodology Urolime uses worldwide standards for ensuring consistent quality of its deliverables across countries and business units. These standards are gathered in the SEDEO Methodology, a global Managed Service delivery methodology for strategizing, evaluating, designing, executing and operating complex programmers using the five phases in SEDEO. SEDEO focuses on providing long-term competitive advantage to our clients as a basis for a long-term relationship with them.

• Strategize - Understand business drivers; Set up long term and Short term goals

• Evaluate - Business Process Set-up; Business practices Set-up; People plan to realize strategy

• Design - Architecture Hardware / Network / Application Security; Vendor identification & Qualification

• Execute - Setup People, Process, Technology, Timelines and Dependencies• Operate - manage and operate infrastructure; Monitor and review for

continuous improvement

Managed Service Urolime Managed services model allows client organization to outsource the IT management and operations to us thereby ensuring that our client’s IT services are effective, efficient and aligned to their business objectives. With Urolime Managed services organizations can transfer the risk to the Urolime technical team, leverage our flexibility and grow without hiring additional employees.

Engaging Urolime for managed services will improve:• Cost effectiveness and financial performance: this includes reducing non-discretionary

spending, getting more out of investment and achieving performance• Business and IT alignment: your business strategy will drive your IT function which in turn

ensures you accomplish your business goals• Reduced risk through standardized operation• Improved end-user experience: continuously identifying improvement opportunities and

driving service and delivery metrics

Our Partners

Our Key Clients

Thank You

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