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Enhancing Productivity with Information Technology

COMPANY PROFILE

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Thank You for Your Interest

Unico IT Solutions Limited has taken great pride in providing IT solutions to enhance

the productivity for our clients.

With Unico IT Solution, you are in great hands. We are committed to serving you with outstanding customer care throughout your entire time with our company. Should you have any questions, please feel free to contact us at any time.

Included in this document you will find an overview of what you can expect from selecting Unico IT solution’s services. Once again, thank you for considering Unico IT solutions.

We look forward to serving your communication needs and to a long and lasting business relationship.

Yours Sincerely,

Bolaji Etti 08067064854

unicoitsolutionsltd@gmail.com

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INTRODUCTION

UNICO IT SOLUTIONS’ PROFILE Unico IT Solutions Limited is a Small Scale Nigerian company building up and focusing on a high quality customer service on Information Technology.

Unico IT Solutions Limited “Vision” is to be an acknowledged leading IT solution company, providing IP-PBX Solution (Intercom), Business/Stationery Packages, Computer Deliveries & Set-up Services, Training Services and Consultancies.

Unico IT Solutions Limited “Mission” is to provide Information Technology solutions in order to enhance business competitiveness. Thus providing enhanced cost benefits to clients, employees and shareholders

OUR ACTIVITIES

BUSINESS/STATIONERYPACKAGES

COMPUTER DELIVERIES & SET-UP

SERVICES

TRAINING SERVICES CONSULTANCIES

IP-PBX

SOLUTION

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OUR CORE VALUES

EFFECTIVE INNOVATION: Giving the benefit of innovation to our clients and

all other stake holders.

BUSINESS INTEGRITY: Conducting our business fairly, with honesty and

transparency.

RESPECT PEOPLE: Exhibiting honesty, ethical behaviour and communication in

everything we do.

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OUR SERVICES

IP-PBX (INTERCOM)

Deployment, Installation and Configuration of Private Branch Xchange

Servers (Intercom) & VOIP Phones

BUSINESS & STATIONERY PACKAGES

• Static Website Design & Implementation

• Dynamic Website Design & Implementation

• Logos Design

• Letter Head Design

• Business Card Design

• Invitation Card Design

• Posters Design

• Banner Design

• ID Card Design

• Graphic Proposals for Business Presentations

COMPUTER DELIVERY AND SET-UP SERVICES

Procurement & Deployment of Work Stations

Procurement & Deployment of Laptops

Operating Systems Configuration & Software Integration

TRAINING SERVICES & CONSULTANCY

Training: Microsoft Office Packages

On-site Support & Outsourcing

Continuous Support & Maintenance

Evaluation & Assessment of latest technologies.

Assessment of Customer Needs & recommended solutions.

Solution Deployment and Operation

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IP-PBX (INTERCOM)

We implement Voice over IP which is the latest proven technology for telephony systems. The PBX being the affordable will make you enjoy all the features of advanced telephony systems. Providing the PBX system with the most advanced telephony platform ever the asterisk engine plus the most reliable hardware is ensuring long product life and Support. The vast range of SIP compatible devices is making the PBX system the most powerful and versatile communication system that will easily adapt to any business environment providing solutions that will improve the way your business communicate.

A PBX (Private Branch Exchange) is a switch station for telephone systems. It consists

mainly of several branches of telephone systems and it switches connections to and

from them, thereby linking phone lines.

Companies use a PBX for connecting all their internal phones to an external line.

This way, they can lease only one line and have many people using it, with each one

having a phone at the desk with different numbers.

TECHNICAL ROLES:

To switch between telephone users thereby creating connections.

To make sure the connection remains in place properly by keeping its resources.

To properly end the connection when a user hangs up.

To record the quantities and statistics related to the calls.

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BENEFITS

Much easier to install & configure than a proprietary phone system:

An IP PBX runs as software on a computer and can leverage the advanced

processing power of the computer and user interface as well as Windows features.

Anyone proficient in networking and computers can install and maintain an IP

PBX. By contrast a proprietary phone system often requires an installer trained on

that particular system.

Easier to manage because of web/GUI based configuration interface:

An IP PBX can be managed via a web-based configuration interface or a GUI,

allowing you to easily maintain and fine tune your phone system. Proprietary

phone systems have difficult-to-use interfaces which are often designed to be

used only by phone technicians.

Eliminate phone wiring

An IP Telephone system allows you to connect hardware IP phones directly to a

standard computer network port (which it can share with the adjacent computer).

Software phones can be installed directly on the PC. You can now eliminate the

phone wiring and make adding or moving of extensions much easier. In new

offices you can completely eliminate the need for wiring extra ports to be used by

the office phone system

Eliminate vendor lock in

IP PBXs are based on the open SIP standard. You can mix and match any SIP

hardware or software phone with any SIP-based IP PBX, PSTN Gateway. In

contrast, a proprietary phone system often requires proprietary phones to use

advanced features, and proprietary extension modules to add features.

Scalable

Proprietary systems are easy to outgrow. Adding more phone lines or extensions

often requires expensive hardware modules. In some cases you need an entirely

new phone system. Not so with an IP PBX. A standard computer can easily handle

a large number of phone lines and extensions – just add more phones to your

network to expand

Better phone usability: SIP phones are easier to use

Employees often struggle using advanced phone features. Setting up a conference,

or transferring a call on an old PBX requires detailed instructions. Not so with an

IP PBX – all features are easily performed from a user friendly Windows GUI.

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FEATURES VOIP Phone Support: VoIP enabled device such as IP Phone, Mobile Phone etc.

Analog/Digital Support: IP PBX allows you to add options such as analog line modules or T1/E1 PRI protocol interface modules for additional connections to the Public Switched Telephone Network (PSTN).

Inbound & Outbound Route: Routing calls within or outside the organisation’s network.

Blacklists: Create a list of persons or organizations that have incurred disapproval or suspicion and regulate the telephone system behaviour accordingly. For example, the Caller ID of these persons or organizations can be programmed in the IP-PBX so when they call they would hear a message that says: “The party you are trying to reach is not accepting calls at this time.”

Blind Transfer: Transfer a call to another extension without the need to wait for the other person to pick up. This type of transfer will also send the CID of the outside caller to the extension where the call is transferred.

Call Detail Record (CDR): A log of all calls made including: source number; destination number; call duration, date and time.

Call Forward on Busy: Calls are automatically forwarded to another extension or phone number if the phone is busy.

Call Forward on No Answer: Calls are automatically forwarded to another extension or phone number if not answered after a defined number of rings.

Call Monitoring: Allows a supervisor to listen in on a phone conversation.

IP PBX CONNECTIVITY

Connecting your IP PBX is a major part of your business savings advantage, the way

you implement it will determent if you will have a business making machine that

would not only save you money on communications cost, but also generate income in

making your organization communication more efficient and friendly to its users.

The IP PBX is not only serving the telephones in the premises it’s connected in, using

SIP or VoIP protocols you can connect almost every VoIP enabled device (including

IP Phone, Mobile Phone etc.)

The minimum requirement of the customised PBX for your company it is highly

recommend to use a customize PBX (Desktop) whose specification is 2GB RAM and

80GB Hard disk or more because we understand that your company will expand and

resulting to an increase in the number of staffs.

Please Note: Customized PBX servers are opened for future upgrades such as Increase

in RAM or Hard Disk Size e.t.c. they are limited to the number of extensions. The same

does not apply Branded PBX Servers (i.e PBX Servers made from a company’s factory)

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BUSINESS/STATIONERY PACKAGES

WEB DESIGN

Having a business and not having a website is almost as if your business doesn't exist.

We believes that people have a vision of their website in mind, and it is our job to

bring that vision to a reality. We offer high quality and affordable website design

suitable for personal or business use.

Whether you are a private individual, non-profit organisation, small business or a

large company, we can produce a professional website design that reflects your

business identity, and is within your budget.

We consider content, visual impact, ease of navigation and download speed when

designing the perfect site for you. Custom designing your site ensures a consistency

of your personal or corporate branding.

All of our web site designs are customized to suit your business perfectly. We spend

time researching your company along with your competitors, ensuring your website

reaches the desired clients and more importantly have them returning to you, again

& again.

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LOGO DESIGN

We offer logo design which include one page style guide, outlining the fonts and

colours used within the design. All artwork is suitable for all forms of printing and

web use. Artwork is provided in pdf, jpg, png, pdf, other file formats on request.

The Logo Design Process

The usual Logo Design process is as follows: Once payment and signed order form

has been received we will email three (3) initial Logo Design concepts to you within

2-3 working days. You will then have the opportunity to suggest any changes that

you would like to see to one (1) of the designs (up to 3 modifications). Once the Logo

has been finalised, we will email all of your artwork files in all the correct formats

suitable for web & print. File formats are jpg, pdf, and other file formats are on request

Other design services Business Cards, ID Cards, Letter Head, Flyers and many more.

Our process involves working with you to create a solution that engages your target market. We’re passionate about producing something stand-out and having fun along the way! We are more than happy to discuss your requirements and ideas. Should you already have a logo in place, we can work to your branding guidelines to maintain a look that is consistent with your brand identity.

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COMPUTER DELIVERY AND SET-UP SERVICE

Procurement & Deployment of Work Stations

Procurement & Deployment of Laptops

Operating Systems Configuration & Software Integration

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TRAINING SERVICES & CONSULTANCY

Training: Microsoft Office Packages

On-site Support & Outsourcing

Continuous Support & Maintenance