Understanding The GreenFlag Advantage

For Dental

Current

30 Days

60 Days

90 Days

120 Days

150 Days

Statement

StatementPhone Call

StatementPhone Call

StatementPhone CallLetter #1

StatementPhone CallLetter #2

StatementPhone CallLetter #3

Conventional Collection Approach

180 Days

Conventional Collection Agency or Legal Action

30-50% Contingency

According to the Dartnell Institute, the average cost of working patient accounts internally over a six month period is $31.60 per patient

account.

Phase 1:In-House Efforts

1

Phase 2:PercentageCollection

Agency

2

Most practices traditionally take a two-phase approach:

Current 30 Days 60 Days

StatementStatementPhone Call

StatementPhone Call

90 Days

100 Days

110 Days

120 Days

130 Days

145 Days

Conventional Collection Agency or Legal Action

30-50% Contingency

Fixed fee of typically less than $14 per account. You control the process.

Limit internal efforts to less than $10 per patient account

We contact the slow paying patient accounts every 10-14 days. Making up to 5 contacts, with each one getting progressively

stronger.

GreenFlag Three Phase Approach

Phase One:Optimize In-House Efforts

Phase Two:In-House Use

of Third Party

(GreenFlag)

Phase Three: Conventional

CollectionMethods

1

2

3

About Us

• Since 1970 We’ve Led The Industry In Profit Recovery

• Transworld’s recovery rate is consistently higher than the national collections industry average. (Approximately 4 times)

• Transworld’s Average Recovery Rate is: 56%

• Last year, we recovered in excess of $700 Million for more than 60,000 clients (over 60,000 in the Medical & Dental Industry), including many Fortune 500 companies.

• In the last 5 years, we have recovered in excess of $2.4 Billion Dollars at a collection cost of about 4%.

• Nationwide Presence:• 100+ Offices

What the Experts Say

“The numbers speak for themselves - recovery of over $230 million dollars with a 53% recovery rate and an ROI of almost 4,000% with a collection cost of 2.5%.”

-Steve Hellebush, VP of Business Development, MGMA - Medical Group Managers Association

“The company has a collection rate of well over 50%. The typical collection firm gets only 20% and keeps 25% to 50% of recovered funds.”

-Fortune Magazine

“Transworld gets credit for the highest recovery rate in the industry.” -Barron’s

Some Of Our Satisfied Clients

• Apple Family Dental• Dental Innovations

• Family Dental Center of West Point

• Legacy Dental• Liebentritt Family Dental• J Bryan Hohenstein DDS

• J Brian Wessling DDS• Dregalla Family Dentistry

Patient Account Depreciation

Start Early - Recover More

National Statistics Prove It

According to the American Collectors Association, the average agency collects less than 14% of all debts assigned at an average

cost of 33 cents per dollar collected.

Transworld Collected

56%(company average)

TSI Cost:

Average Agency

Collected 14%

(ACA Average)

Average Agency Cost:

33%

(ACA Average)

• Experience a 56% recovery rate.

• At an average cost of 4 cents per dollar collected.

4% (company avg.)

Our clients are experiencing 4 times the recovery rate at 1/6th

the cost!

Start Early - Recover More!

Online Client Portal (OCP)

• Accounts submitted via secure web portal

• User friendly

• 24/7 access

• Client controls when accounts are started, stopped or suspended

• Provides complete reporting on all accounts

The GreenFlag Advantage

• Standardizes the A/R process for slow paying patients• Our service Guarantees Results! • All patient accounts are worked the same way. (No Skimming)• 1 of 3 things will happen in less than 60 days

1. You will get paid in full!2. Reverse lines of communication!3. They identify themselves as a hard core patient account!

• Gives your practice the advantage of a third party, diplomatic voice

• Preserves patient relationships

• Reduces internal collection costs and staff overload

Questions?

Kent ChristensenDistrict Manager

Central Plains DistrictOmaha, NE

Phone: (402) 884-4292kent.christensen@transworldsystems.com