Ug flex project findings handout
9
UG-Flex Project (2009-2012) MANAGING CHANGE AND CHANGING MINDSETS: A WORK IN PROGRESS Claire Eustance UG-Flex Project Manager [email protected] / x8918 Resources: jiscdesignstudio.pbworks.com gre.ac.uk/ils/ugflex
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A set of 9 PowerPoint slides summarising the outputs, outcomes and lesson learnt from the JISC-funded UG-FLEX project at University of Greenwich 2009-12.
Transcript of Ug flex project findings handout
UG-Flex Project (2009-2012)
MANAGING CHANGE AND CHANGING MINDSETS:
A WORK IN PROGRESS
Claire EustanceUG-Flex Project [email protected] / x8918
Resources:
jiscdesignstudio.pbworks.com
gre.ac.uk/ils/ugflex
BACK IN 2009….you said….
Over the past 3 years….we did……
Enhanced management of information relating to the curriculum
Improved capacity for flexible curriculum design and delivery, (informed by student experience)Developed strategies for better
communicationIntroduced tools for programme teams to
review and enhance programmes and courses
BETTER INFORMATION MANAGEMENT relating to the curriculum
IMPROVED CAPACITY FOR FLEXIBLE curriculum design
TOOLS FOR CREATIVE CONVERSATIONS ON THE CURRICULUM
BETTER COMMUNICATION
STARTING POINT IN 2009:NO TRUST = NO CHANGE
curriculum design dictated by systems and bureaucracy.
“them and us” tensions between schools and central administration
learned helplessness;
PROGRESS SO FAR IN 2012: NEW ENVIRONMENT FOR CHANGE
recognition that systems reflect underlying problems, they do not create them and so solutions must address the underlying problems;
dialogue and greater understanding; trust;
acknowledgement of shared commitment to continuous improvement & raised expectations;
CHANGE IS HARD……AND POSSIBLE
CHANGE MANAGEMENT: SOME LESSONS LEARNED
• It is the transition rather than the change itself that people find hard;
• Relationships are empowering;• Deal with issues not people or personalities;• Uncertainty can be a creative time;• Change is about culture;• Large scale change defies logical rules;• Understand others’ priorities;• Listen more talk less.
