PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

New Paths to InclUsion Network Transformation Change

Becoming a Person Centred Organisation

Julie Lunt - UK julie@newpaths.eu

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

New Paths to InclUsion Network

Achieving change through inclusive and person-centred support for persons with disabilities. “How can we make sure that support services respond to the individual needs of persons with disabilities and empower them to take part in the community? What kind of training & learning is necessary to make this happen?” www.personcentredplanning.eu

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Person centred practice

A process of continual listening and learning about a person in

collaboration with family and friends (Helen Sanderson)

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Models of learning

Person Centred Thinking as an organisational tool. Essential Lifestyles Planning (Smull) Person centred thinking and person centred reviews Supporting Person Centred Planning in Community Life Path, Map, Circles of Support (O’Brien, Pearpoint, Mount)

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Organisational Intention

Does the core purpose of the organisations you are part of reflect a person

centred response to the individuals it supports? Are they successful in achieving that purpose / Do you feel you are moving

in the right direction? Discuss it on your table for a few minutes

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Organisation Community

Barrier

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Cultural shift Theory U: Leading from the Future as it Emerges. (Otto Scharmer)

Person Centred Commitment Strategic Operational Individual

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Features of a person centred organisation Open Mind Paying attention to what might need to change Letting go of old methodology Voice of Judgement ‘tried that it didn’t work’ ‘this wont work in our organisation’

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Features of a person centred organisation Open Heart Connecting to the people supported by the service Connecting to the staff Voice of Cynicism

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Features of a person centred organisation Open Will Willing to try new things Voice of Fear Take a risk

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Asking the right question and having the ‘will’ to respond

What is it that people want? Keyring.org

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Person centred resource management Nexus Support Quality and Demand Hourly rate approx. 19.30E Support packages from 72.000E to 300.000E Increasing demand from Local Authority

Creativity fund Additional capacity costs 25-28% Underwriting short term deficits for long term gain

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Person centred recruitment Nexus Support Quality and Demand Graduates and professionals 78% no experience in ‘care’ Employing staff Screening Emotional commitment (open heart) Onsite morning Families involved in interviewing process Intense staff matching process 50E cost to organisation!

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Person centred support and supervision Nexus Support Supervision clear supportive Debriefing swift experienced staff

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Person centred support for staff

Person centred tools Person centred supervision Person centred risk management Positive and Productive meetings (Helen Sanderson Associates)

Shared Vision! Shared Purpose! clear outcome statements and action points (Louise Skelhorn, director ELLA together CIC)

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Person centred support for staff

ELLA together CIC E exclusion L limits L lifes A achievements

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Time to think and reflect

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Creative thinking in person centred organisations

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Contribution in Communities

Time Banks Small Sparks

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

Asha Bhavan, Kottayam Kerala

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

The Communities Projects

PROJECT PARTNERS: Queraum (AT), Inclusion Europe (BE), University Hannover (DE), Nexus Support (UK). Fachschule Lensahn (DE), Innovia (AT), Quip (CZ), APEMH (LU), Social Work Advisory Board (SK), Arbeitskreis Eltern Behinderter (IT), Association for Promoting Inclusion (Croatia), FEAPS (Spain), PentruVoi (RO), Fenacerci (PT), Landsforeningen (DK), Hochschule für Heilpädagogik, Zürich (CH), Verein Balance (AT), Leben mit Behinderung Hamburg (DE), Lebenshilfe Austria (AT) & Marsha Forrest Centre (Canada)

The ‘sensing’ journey so far Balance – Vienna Working for some time on what it means to be person centred Changed the structure and content of the working groups Learned they need the perspective of experts with disabilities and to involve them in ways

which were meaningful to them Struggling with issues about the professional boundaries of the organisation Working on how they measure relationships not aims APEHM - Luxembourg Interviewed people who use the service and their families A shift in the dialogue and the established positions of key individuals Recognition of struggle with deeply held assumptions Time and space has given them the opportunity to listen and hear differently LmBH – Hamburg Declared intention to become a person organisation Involving people at all levels of the organisation in the sensing event Intention to listen and think