Total Enterprise Access and Mobility (TEAM) VoWLAN Integrated Voice and Data Solution Making...
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Total Enterprise Access and Mobility (TEAM)VoWLAN Integrated Voice and Data Solution
Making Enterprise Mobility Inside the Four Walls a Reality
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 2
Enterprise IT Evolution
Telephony Digital PBX IP PBXProprietary
1980s 1990s
WLAN (for Data)
Networking ProprietaryNetworking
IP Networking
IP PBXSIP
WLANVoicecapable
WLAN
Cellular
2000s
Analog Digital 2G … 2.5G … 2.75G 3G
FMC
VoWLAN
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 3
Devices
Networks
Communications & Middleware
Applications & Services
WLAN, WiMAX, PSTN, Cellular, Cable
Device client software, Servers, and Gateways
Telephony, Messaging,Two-way radio, Internet, and Line of business applications
Un
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Evolving Mobility Landscape
Today Future M
ob
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Vo
ice
So
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on
Mo
bil
e M
es
sa
gin
g S
olu
tio
n
Ins
tan
t C
om
m.
So
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on
Mo
bil
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om
pu
tin
g S
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Da
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Task-specific “vertical” mobility solutionsUnconnected islands of communicationsNo common security Disparate management systemsMultiple devices required to get the job done
Device and/or network specific user experience and features
Any device across any network
Device consolidation
Common “horizontal” capabilities – voice, video, data across all devices
Common user experience, feature transparency in-building and on the road
Unified security and management approaches
Un
ifie
d S
ecu
rity
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 4
Total Enterprise Access and Mobility (TEAM) Solution
The Converged Enterprise Communications (CEC) Division portfolio called Total Enterprise Access and Mobility (TEAM)
• The TEAM Portfolio will transform enterprise communications with secure mobile access across a range of devices and networks to: – PBX Telephony– Push-to-Talk– Email, Calendar, Contacts and other Personal Information Management (PIM)– Text Messaging– Internet/Intranet Access– Line of Business Applications
• The TEAM Portfolio will provide comprehensive voice and data communications to meet the needs of virtually every worker in every enterprise– Voice over WLAN (VoWLAN) – Initial Offering – TEAM Express Voice Client – Basic Push-to-Talk interoperability – Radio Link Solution - Extending the solution to interoperate with two way radios– Future Offer-Dual Mode Cellular/WLAN Solutions
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 5
Motorola TEAM VoWLAN Solution
What Does It Do• Voice over WLAN
−Toll quality telephony connected to PBX/PSTN
−Push to Talk/Dispatch−Private−Group
• Email/calendar/contact sync• Text messaging• Internet/intranet access• Line of business applications
leveraging Windows Mobile 6.10
Who Uses ItRetail • Store mgs, dept mgrs, associatesHealthcare • Nurses, techniciansManufacturing • Mfg/process engineers, QA, maint.Distribution • Managers, material handlersOffice/Government • In building office workers
What Is It … A Complete Solution
Appliances & Software• Wireless Services Manager (WSM)• Network Services Manager (NSM)• Client Access Licenses (CALs)
Enterprise WLAN Smartphones
Roadmap information is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola reserves the right to alter the content and timing of any product, product feature or software release and prices thereon.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 6
Comprehensive TEAM Portfolio – Starting with VoWLAN
Who Uses it• Mostly in-building task workers
(e.g., retail, distribution, healthcare, manufacturing)
What it is• Voice over WLAN Solution
−Telephony via PBX/PSTN−Push to Talk (PTT)
• Text messaging• Mobile email/calendar/contact• Windows Mobile applications
Who Uses itHourly workers that need PTT
on mobile computers (e.g., Inventory staff needing voice capable scanning devices or mobile computing devices)
What it is• PTT applications running on
mobile computers• Enabling right device for each
job function
Who Uses it• Knowledge worker that is
sometimes off-campus• Managers of task workers
(eg. store mgrs)• Physicians
What it is• Seamless roaming
between WLAN and cellular with full VoWLAN capability (PTT) in building
Initial Offering
Single Mode VoWLAN TEAM ExpressVoice Clients
Dual Mode VoWLAN and Cellular
Roadmap information is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola reserves the right to alter the content and timing of any product, product feature or software release and prices thereon.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 7
Public Networks
Macro Cellular Network / PSTN
TEAM VoWLAN Solution
Internet
Total Enterprise Access and Mobility
Existing PBX and WLAN
WLAN
IP-PBX / TDM PBX
PSTN
Firewall
Single Mode VoWLAN
Collaboration
Line of Business Servers
Customer Premise
Enterprise/IT ServersDHCP, DNS, AAAWireless Services
Manager (Feature Server)
Network Services Manager (Management & Provisioning)
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 8
Public Networks
Macro Cellular Network / PSTN
TEAM VoWLAN Solution – Radio Link Solution
Internet
Total Enterprise Access and Mobility
Existing PBX and WLAN
WLAN
IP-PBX / TDM PBX
PSTN
Firewall
Single Mode VoWLAN
Collaboration
Line of Business Servers
Customer Premise
Enterprise/IT ServersDHCP, DNS, AAAWireless Services
Manager (Feature Appliance)
Network Services Manager (Management & Provisioning)
Existing Two-Way Radios
Radio Link Solution
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 9
TEAM Express Solution – Basic, Easy-to-Deploy PTT Communications
Roadmap information is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola reserves the right to alter the content and timing of any product, product feature or software release.
Roadmap information is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola reserves the right to alter the content and timing of any product, product feature or software release and prices thereon.
Public Networks
Macro Cellular Network / PSTN
Internet
Total Enterprise Access and Mobility
Existing PBX and WLAN
WLANFirewall
Collaboration
Line of Business Servers
Customer Premise
Enterprise/IT ServersDHCP, DNS, AAA
Existing Two-Way Radios
Radio Link Solution
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 10
Public Networks
Macro Cellular Network / PSTN
TEAM Solution Architected to Enable Future Capabilities
Internet
Total Enterprise Access and Mobility
Existing PBX and WLAN
WLAN
IP-PBX / TDM PBX
PSTN
Firewall
Collaboration
Line of Business Servers
Customer Premise
Enterprise/IT ServersDHCP, DNS, AAAWireless Services
Manager (Feature Appliance)
Network Services Manager (Management & Provisioning)
Existing Two-Way Radios
Radio Link Solution
Single Mode VoWLAN
Public Wireless Networks
CellularNetwork
Dual Mode WLAN + Cellular
Roadmap information is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola reserves the right to alter the content and timing of any product, product feature or software release and prices thereon.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 11
Motorola TEAM Solution Components
Roadmap information is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola reserves the right to alter the content and timing of any product, product feature or software release and prices thereon.
Applicances & Software Licenses
Devices
Wireless Services ManagerFeature applianceNetwork Services ManagerManagement & provisioning
Single mode VoWLAN Smartphones(no cellular)
CA50
Client Access LicensesTEAM Client Telephony + PTT
√
√
√
TEAM VoWLAN
TEAM FMC VoWLAN &
Cellular(future)
√
√
√
√
√
TEAM Express
Voice Clients
√Single & Dual Mode Mobile Computers (MC55/70/75 WM6.1)
√
√
Dual mode cellular/VoWLANSmartphone (Future)
TEAM VoWLAN
Voice Client(future)
√
√
√
√
√
TEAM Express Client (software) √
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 12
Unique Advantages of The Wireless Services Manager (WSM) Appliance
Enterprise scalability Support for up to 2,000 users per WSM server
Easy integration
Battery life optimization
Interoperability with legacy IP and TDM PBXs
Offloads the majority of the processing required to maintain voice connections to the WSM, preserving battery power
Highly efficient PTTMinimizes the traffic load typically associated with walkie-talkie style voice communications, protecting the WLAN performance and throughput
Full access to PBX features
Provides a means to overcome PBX interface limitations,enabling enterprises to fully leverage and mobilize PBX features
Robust security and management policies
Enables IT to easily and remotely secure and manage voice and data services from a single point of control
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 13
Current Communication Gaps
• Two-way radios– Two-way radios for short brief
conversations only and are for internal “party-line”; some associates tune out
– Two-way radios don’t have telephone connectivity – need to go to a phone to take outside calls
• Overhead paging– Distracting to shoppers– Doesn’t assure that intended party has
been reached• Voice only VoWLAN or Cordless Solutions
– Limit communications to voice only– Group calling PTT capabilities limited– PTT set-up not instantaneous
Retail Application
Business/Operations Needs
• Customer Service– Incoming customer phone requests– In-store (on floor) responsiveness
• Maximizing employee productivity– Ability to immediately reach appropriate
staff
Meet Phil
Home Store Plumbing Sales Associate
Motorola’s TEAM Solution
• Maximize floor time– No time needed off the floor to
take/make calls– Answer a customer call from the retail
floor– Mobile access to corporate
communication tools enables workers to manage “desk” tasks on the floor
– Provide customer with contractor information on the spot
• Optimize reachability– Customer – Associate communications
(PBX)– Customer can reach Phil directly with
questions– Associate – Associate communications
(PTT or PBX)– Phil can quickly find hardware
assistance for a customer in the store • Enable new capabilities – inventory look-
up, price check• High Performing devices with industry
leading:– Battery life (Multi-shift)– Voice quality
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 14
Current Communication Gaps
• Overhead paging– Disruptive– Public– Doesn’t assure that intended party has
been reached• Stationary phone
– Communication away from the point of activity
– Requires time away from main duties• Voice only VoWLAN or Cordless Solutions
– Voice only– Limited group calling PTT capabilities– PTT set-up not instantaneous– Inability to integrate call flow with
operations processes
Healthcare Application
Business/Operations Needs
• Productivity• Balance – urgency, privacy, assurance• Patient Care – Faster recovery/improved
outcomes
Meet Samantha
RN in hospital maternity ward
Motorola’s TEAM Solution
• Less time spent playing phone tag and going back to the station to make/return calls
– Samantha can make/receive calls while making rounds
– Contact the doctor when its “time”– Respond to an urgent patient request
• Higher voice quality shortens call time; reduces risk of misunderstanding
• Concurrent access to voice & data applications enables users to gather/validate critical information on the spot
– Verify drug contraindications while calling a prescription in to the pharmacy
• Sealed rugged device that can be wiped clean
• High Performing devices with industry leading:
– Battery life (Multi-shift: 8-10 hours talk time; 170-200 hours standby)
– Voice quality
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 15
Current Communication Gaps
• Overhead paging– Disruptive – Public– Doesn’t assure intended party has been
reached• Two-way radio
– Cannot reach or be reached by people on phones
• Stationary phone– Operations requires users to be
frequently away from desk, therefore out of touch
• Voice only VoWLAN or Cordless Solutions– Voice only; 2nd device for data– Limited group calling PTT capabilities– PTT set-up not instantaneous
Manufacturing Application
Business/Operations Needs
• Improving productivity and quality• Rapid response to line down or line at risk
situations• Collaboration to improve operational
processes• Constant mobility for engineers,
technicians, supervisors… on campus
Meet Chuck
Manufacturing Engineer, Industrial Goods
Manufacturer
Motorola’s TEAM Solution
• Reach the right people, wherever they are immediately
– Chuck can be alerted immediately of an issue in another part of the plant
– He can call for further assistance on the spot
• Reach the right people immediatelyPTT Group call to support team
• Maximize floor time– Chuck can make/receive calls while
managing activity on the floor• Access key data and applications (even
during a voice call)– Scorecard metrics reported real-time
• Rugged, sealed devices for challenging environments
• Multi-shift battery life• High voice quality in a noisy, harsh
environment reduces risk of misunderstanding
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 16
Current Communication Gaps
• Stationary phone– User tied to desk– Requires time away from main duties
• Voice only VoWLAN or Cordless Solutions– Voice only
• Cellular– In-building coverage
General Office Application
Business/Operations Needs
• Maximizing employee productivity• Responsiveness
Meet Steve
Product Manager
Motorola’s TEAM Solution
• Maximize productivity• Make and receive calls away from your
desk (even without a cell phone or cell phone coverage)
• Bring the Smartphone experience to WLAN– Email– Contacts– Calendar
• Text messaging• Access to the corporate intranet and
applications
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 17
Other Vertical Applications
Improve productivity and responsivenessNo delays in communicating order changes or answering inquiries
Increase revenueAvoid lost orders due to lack of timely call back; transfer to next department immediately
Respond to guest needs fasterReach housekeeping, catering, maintenance and anywhere on site
Facilitate collaboration and flexible room assignment / staffingReach administrators and teachers even when they work in multiple rooms
Facilitate collaboration without compromising compliance and securityAllow brokers to roam and collaborate while still routing customer calls via PBX
HOSPITALITY
EDUCATION
FINANCIAL SERVICES
WHOLESALE
DISTRIBUTION
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 18
Push to Talk (PTT)/ Dispatch• Private call – one to one call within enterprise users• Group call – group communication within a talkgroup• Multiple Talkgroups – up to 255 groups• Call Alert – ability to leave an alert for user to respond
quickly with a Private call• Quick call set up – Call set up time between button
push and talk permit tone typically less than 1s• System and Spectral efficiency – solution does not
require a dedicated connection for each dispatch call
Application Flexibility - Windows Mobile 6• Database/line of business applications• Text Messaging
Multi-Vendor Interoperability
Most Robust VoWLAN Offering Available
Telephony • Make and receive phone calls• Call Forwarding• Call Waiting / Multiple call appearances• Call Hold/Resume• Call Transfer (blind and attended)• Caller ID (number, name, blocking)• Abbreviated dialing• Three way calling / Meet-me conference• Voice Mail Indicator• E911• Over dial • Ad hoc conferencing (Avaya only initially)
Email / PIM (Personal Information Management)• Email, calendar, contacts, tasks access via Messaging or
Microsoft Active Sync
Intranet/Internet Access
Text Messaging
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 19
TEAM EWP1000/2000 VoWLAN Smartphones
SPECIFICATIONS
Bands/Modes: WLAN Tri – Band 802.11a/b/g
Weight: 145g (EWP1000) / 152g (EWP2000)
Dimensions: 120 x 52 x 17.2 mm (EWP 1000) 120.5 x 54 x 18.7 mm (EWP 2000)
Talk Time 7-9 hours (Standard/ExCap battery)
Standby Time: 140-170 hours (Std/Excap battery)
Display: 2”, 320 x 240 265K TMR color display
OS: Microsoft® Windows Mobile® 6.1
Browser: HTML/WAP 2.0 compliant Audio: High audio speaker,
receiver, microphone PTT 2.5mm headset jack,
dedicated quick connect PTT button
Connectivity: USB 2.0
Bluetooth Class II, v 1.2
Memory: 128MB RAM / 256 MB ROM
Micro-SD removable (up to 2GB)
SOFTWARE and APPLICATIONS• Enterprise over the air push e-mail and push-based
sync of calendar, contacts, tasks Microsoft ActiveSync
• Voice recognition
• Integrated document editing
• Text messaging
• Security - 2 Factor Authentication, VPN Client built in
• Remote device management – device info., provisioning, kiosking
• Motorola API services framework
DESCRIPTIONVoWLAN enterprise multi-services Smartphone supporting instant communications, mobile office applications and enterprise telephony services
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 20
RLS System Overview
TEAM SolutionTalk Group 1 Talk Group 1
Two-way DonorTalk Group 1
Two-way DonorTalk Group 2
EWP DonorTalk Group 1
EWP DonorTalk Group 2
Talk Group 2
RLS
Talk Group 2
Two-Way Radio System
• TEAM smartphone donor devices and two-way radio donor devices are connected to TEAM RLS. Each talk group requires a dedicated donor pair.
• When a TEAM user in Talk Group 1 initiates a PTT group call, the Talk Group 1 donor smartphone notifies the RLS. • The RLS passes the initiation to the two-way radio donor associated with Talk Group 1, which in turn notifies the two-way
radios in Talk Group 1 of an incoming PTT talk group call. This process works the same way going in both directions.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 21
Push to Talk (PTT)/ Dispatch• Private call – one to one call within enterprise users• Group call – group communication within a talkgroup• Multiple Talkgroups – up to 255 groups• Call Alert – ability to leave an alert for user to respond
quickly with a Private call• Quick call set up – Call set up time between button
push and talk permit tone typically less than 1s• System and Spectral efficiency – solution does not
require a dedicated connection for each dispatch call
Application Flexibility - Windows Mobile 6• Database/line of business applications• Text Messaging
Multi-Vendor Interoperability
Most Robust VoWLAN Offering Available
Telephony • Make and receive phone calls• Call Forwarding• Call Waiting / Multiple call appearances• Call Hold/Resume• Call Transfer (blind and attended)• Caller ID (number, name, blocking)• Abbreviated dialing• Three way calling / Meet-me conference• Voice Mail Indicator• E911• Over dial • Ad hoc conferencing (Avaya only initially)
Email / PIM (Personal Information Management)• Email, calendar, contacts, tasks access via Messaging or
Microsoft Active Sync
Intranet/Internet Access
Text Messaging
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2007
Thank You…
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2007
Back-UpBack-Up
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 24
Voice-Enabling Our Portfolio
Voice CapableSupports voice, but client
must be added
MC35GSM
MC3090 Brick
MC9090 WMMC50 MC70 WT4000
VC5090
MC9097
Cellular Voice OnlyNo VoWLAN
Voice ReadyWorks out of the box with
Motorola voice client
CA50 EWP1000
EWP2000
Moto Q Family
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 25
Relative Focus of EMb Voice Offerings
Scanning
Telephony/ PBX integration
Push-To-Talk (PTT)
Email/PIM
Application Support
Low High
• 1D laser scanner• Dedicated scan button• Scanning ergonomics
• Range of scanning options• Ergonomics compromise
• Toll quality• Many PBXs• PBX feature support• Phone keypad• Fast number lookup
• Server based• Private and group call• 255 Call groups• Low bandwidth and high
scalability with unicast• Left-side PTT button
• PTT via 3rd party tools
• Ergonomics compromise
• Custom integration to specific PBXs
• Large 3.5” 320x240 256k color display• Touch screen• 5-way Nav & 2 soft keys• Windows Mobile Pocket PC
• 2.0” 320x240 256k color display• Windows Mobile® 6.1Smartphone• 5-way Nav & 2 soft keys• Numeric keypad
• 96x64 monochrome display• Web-based applications (SDK for
rapid web application integration)• 2-way Nav & 2 soft keys• No alpha or numeric key
• Windows Mobile® Active Sync
• PBX support via softphone clients; separate UI
• Peer to peer• 32 call groups• Limited scalability
with multi-cast
• Toll quality• Many PBXs• PBX feature support• Phone keypad• Fast number lookup
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 26
TEAM VoWLAN Business Smartphone
• Full shift battery• WLAN triband - 802.11a/b/g• Highly Readable 320 x 240
color display• Large Memory footprint:
128MB RAM / 256 MB ROM • Designed for dispatch – High
Audio Speaker, dedicated PTT button
• MSFT Windows Mobile 6• Durable: ESD, Flammability
test, Humidity MIL810F (507.4, I, ten 24 hr cycles), Temp: -20 to 60C working; -55 to 85c
• Water Intrusion Test (sealing)• Drop MIL 516.5, I, MIL 516.5,
IV, 4ft drop, 14x• IPx2 Sealing• DUST (MIL810F 510.4, III -
140 mesh silica 5hr)• Vibration – (MIL810F 514.5 1
hr per axis 15-2000 Hz)
Speaker/VR Lanyard attach point
Volume
PTT
Holster latches
Ear piece
Programmable button
Headset jack
Mini USB
Battery contacts
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 27
VoWLAN Smartphones: EWP1000
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 28
VoWLAN Smartphones: EWP2000
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 29
TEAM VoWLAN Business SmartPhone
Email / Calendar / PIM
Line-of-Business Applications
Push-to-Talk& Group Dispatch
Telephony PBX Client
Internet / Intranet Browser
Text Messaging
Eliminate On-site “Bat Belt” Multi-device Juggle
6 Fundamental Communication Services on a Portable Device
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 30
Mini USB Data Cable
Standard (1480mAh) Battery
Extra Capacity (1750mAh) Battery
Ear bud + PTTHeadset
TEAM VoWLAN EWP Accessories
Multi-Unit Desktop Charger
Single Unit Desktop Charger
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 31
TEAM Wireless Services Manager (WSM 1.7)
SPECIFICATIONS
Capacity: Up to 2000 subscribers Hardware: 1U Chassis; no Rails
1 RS-232 serial port (DE-9)2 USB ports2 Ethernet ports (RJ-45) (port 2 not used)Requires external USB DVD-ROM forinstalls and upgrades (not supplied)
Software: Motorola Wireless Services Manager (WSM) R1.7 application
QoS: Utilizes Diffserv code point (DSCP) and802.1Q/p
Security: IP signaling TLS authentication utilizingX.509 certificate challenge and RC4encryption, IPSec
KEY CAPABILITIESPBX Interoperability
• Protocol connectors in the WSM allow a single common handset interface while the WSM interoperates with a variety of PBXs – avoids need to write a custom connection between each PBX type and handset type
• SIP Proxy – Interface to IP PBX on behalf of handsets
• SIP Registrar – Stores handset registrations and supports authentication and authorization of handsets
Performance Optimization
• Link between handset and WSM optimizes protocol for registration, authentication, and synchronization of each handset to improve battery life and mobility on WLAN
Network Access Control
• Network security profile is managed between handset and system to extend security beyond the AP, an enhancement on top of the existing security techniques (WPA2, 802.1X, etc). Protects network via single entry point into network.
Call Detail Reporting
• Reports on both PTT and telephone calls
DESCRIPTIONPrimary feature appliance for the TEAM VoWLAN solution providing SIP Proxy services, Push-To-Talk, and other features to optimize battery life, security, and interoperability
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 32
TEAM Wireless Services Manager (WSM 1.0)
SPECIFICATIONS
Capacity: Up to 4500 subscribers
Hardware: Motorola recommended Sun Sunfire N210 server
Software: Solaris 9 Version 09/05 as operating system, and Motorola WSM application
QoS: Utilizes Diffserv code point (DSCP) and 802.1Q/p
Security: IP signaling TLS authentication utilizing X.509 certificate challenge and RC4 encryption, IPSec
KEY CAPABILITIESPBX Interoperability
• Protocol connectors in the WSM allow a single common handset interface while the WSM interoperates with a variety of PBXs – avoids need to write a custom connection between each PBX type and handset type
• SIP Proxy – Interface to IP PBX on behalf of handsets
• SIP Registrar – Stores handset registrations and supports authentication and authorization of handsets
Performance Optimization
• Link between handset and WSM optimizes protocol for registration, authentication, and synchronization of each handset to improve battery life and mobility on WLAN
Network Access Control
• Network security profile is managed between handset and system to extend security beyond the AP, an enhancement on top of the existing security techniques (WPA2, 802.1X, etc). Protects network via single entry point into network.
Call Detail Reporting
• Reports on both PTT and telephone calls
DESCRIPTIONPrimary feature server for TEAM solution providing SIP Proxy services, Push-To-Talk, and other features to optimize battery life, security, and interoperability
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2008 33
TEAM Wireless Services Manager (WSM) cont.
KEY CAPABILITIES CONTINUEDManageability
• Subscriber Access Configuration Server - Database which stores the complete set of subscriber data and ability to turn features on and off
Scalability
• Link management from handset to the system does not need to be individually managed by PBX vendor or any other 3rd party
• Reuse of single TLS connection between handset and WSM; makes network more efficient.
• Intelligence to decide the best route for bearer traffic between endpoints while maintaining control of the session (pseudo - P2P)
Reliability - Redundancy
• Four-nines reliability today, with architecture that can be extended in the future to include redundant configuration or fit into clustered PBX architectures.
Push-to-Talk
• One-to-one operation
• Group Call with up to 255 talk groups
• Low latency; call setup in under 1 second
• Excellent user experience via tightly managed QoS and floor control
• Network efficient via Low-bit rate vocoder
• Centralized user provisioning
• Scales easily to serve large number of users
• PTT Caller ID included in Call History
• Unicast-based technology for efficient use of bandwidth
– Only the devices that need to talk receive a signal
– Avoids bandwidth consumption of multi-cast in which each devices is sent the same packet, which can consume available bandwidth with a small number of users
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TEAM Network Services Manager (NSM)Provisioning and Management
SPECIFICATIONS
Minimum Hardware: 2.8GHz Pentium 4, 60GByte Hard Drive, 1 GBytes RAM, 10/100 Base T Network Card, DVD-ROM Drive, SVGA or better video Card
Software: Microsoft Windows 2003 Server w/SP1 as operating system, Microsoft IE 5, Motorola NSM application
Optional Software: Microsoft XP Server with SP2 as alternative operating system
Fault Reporting: Standards based SNMP for network element monitoring and reporting
KEY FEATURES, FUNCTIONALITYFault Manager
• Monitors the WSM, Push to Talk, and HLR applications; as well as the WSM Platform / OS
• Offers an integrated view of the WSM OS, the hardware and the applications
• Provides email alert in case of major fault
• Basic monitoring of other customer equipment
Configuration Manager
• License activation, software patch updates
• Foreground and background download of configuration data
Performance Manager
• Retrieval, processing and display of real-time and historical stats
Provisioning Manager
• GUI-based provisioning of subscribers into the WSM
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TEAM Solution
RLS System Overview – step (1)
RLS
Two-Way Radio System
RLS provides PTT talk-group communication between the TEAM solution and an existing two-way radio solution.
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TEAM Solution
Two-way DonorTalk Group 1
Two-way DonorTalk Group 2
EWP DonorTalk Group 1
EWP DonorTalk Group 2
RLS System Overview – step (2)
RLS
Two-Way Radio System
The PTT talk- group interoperability is accomplished by using "donor" phones on both the TEAM side and two-way radio side. Each talk-group requires a dedicated donor pair.
The donor devices become part of the RLS and are hardwired to the RLS.
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TEAM SolutionTalk Group 1 Talk Group 1
Two-way DonorTalk Group 1
Two-way DonorTalk Group 2
EWP DonorTalk Group 1
EWP DonorTalk Group 2
RLS System Overview – step (3)
Talk Group 2
RLS
Talk Group 2
Two-Way Radio System
The donor devices act like a transceiver, with the field devices communicating with the donor
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TEAM SolutionTalk Group 1 Talk Group 1
Two-way DonorTalk Group 1
Two-way DonorTalk Group 2
EWP DonorTalk Group 1
EWP DonorTalk Group 2
RLS System Overview – step (4)
Talk Group 2
RLS
Talk Group 2
Two-Way Radio System
When a TEAM user in talk group 1 initiates a PTT group call, the talk group 1 donor phone keys and notifies the RLS. The RLS passes the initiation to the associated talk group 1 two-way radio donor, which in turn notifies the two-way radios in talk group 1 of an incoming PTT talk group call. This process works the same going in both directions.
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TEAM SolutionTalk Group 1 Talk Group 1
Two-way DonorTalk Group 1
Two-way DonorTalk Group 2
EWP DonorTalk Group 1
EWP DonorTalk Group 2
RLS System Overview – step (5)
Talk Group 2
RLS
Talk Group 2
Two-Way Radio System
The RLS and donor phones must be placed in a strong RF coverage area of both the TEAM solution and the two-way radio solution to provide the audio link between the systems.
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RLS System Overview – step (6)
TEAM SolutionTalk Group 1 Talk Group 1
Two-way DonorTalk Group 1
Two-way DonorTalk Group 2
EWP DonorTalk Group 1
EWP DonorTalk Group 2
Talk Group 2
RLS
Talk Group 2
Two-Way Radio System
One RLS will support up to 4 talk-groups. Additional RLS boxes may be added to support additional talk-groups.
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Public Networks
Macro Cellular Network / PSTN
Flexible End-to-End TEAM Solution – Integrates With Existing IT Infrastructure
Internet
Total Enterprise Access and Mobility
Existing PBX and WLAN
WLAN
IP-PBX / TDM PBX
PSTN
Firewall
Single Mode VoWLAN
Collaboration
Line of Business Servers
Customer Premise
Enterprise/IT ServersDHCP, DNS, AAAWireless Services
Manager (Feature Server)
Network Services Manager (Management & Provisioning)
Radio Link SolutionPublic Wireless
Networks
CellularNetwork
Single Mode VoWLAN
CVC
CVC
Roadmap information is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola reserves the right to alter the content and timing of any product, product feature or software release and prices thereon.
Existing Two-Way Radios
Dual Mode WLAN + Cellular
CVC