Enterprise Mobility Management
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Transcript of Enterprise Mobility Management
Copyright 2010 BoxTone, Inc
Copyright 2010 BoxTone, Inc
BoxTone - The Company Background
Founded 2005 First Product Ship 2006 Columbia, MD Based Venture-backed by Lazard Technology Partners
Proven +500,000 Mobile Users Under Management +230 Active Customers +70 in Global 2000 Customer sizes 50 to +50,000 User Deployments 98% Satisfaction & Renewal Rates
“2009 Hot Companies to Watch”
Dedicated to Proactive Mobile User Management
Copyright 2010 BoxTone, Inc
SmartPhone Mania
1. 1.3B smartphones worldwide by end of 2013 – Gartner 11/09
2. Smartphone sales grew 13% YoY from 2008 – 2009 – Gartner 11/09
3. 35% companies mobile solutions as high priority – Forrester 11/09
4. 95% companies have/are deploying wireless email – Forrester 11/09
5. Mobile internet users > desktop within 5 years – Morgan Stanley 4/10
Wake up – Don’t be a bug
Copyright 2010 BoxTone, Inc
An Epic Battle… but for what?
CLOUDENTERPRISE
The Application Delivery Platform of the Future
Copyright 2010 BoxTone, Inc
The Next Technology Wave Mobility
It is as big and as significant as the internet
Much more complex Multiple OS and delivery platforms Employee Owned vs. Company Owned Sometimes connected world Federated distribution: Wireless Carriers, Cloud…
Much more compelling Always present Context aware
Who you are, where you are and what you want/like
Catch the Wave
Copyright 2010 BoxTone, Inc
Smartphone's are Smart because of Applications
Ways to monetize an application1. User Productivity – Current Enterprise model2. Download / Subscription Fees – Emerging Consumer model3. Advertising – Lots of money going into this model4. Customer Engagement – Branding, customer relationship, cross
sell and new sale5. TBD…
ALL require a Great end user experience with the Application
The Mobile User Experience is KEY
Copyright 2010 BoxTone, Inc
The best corporate mobile apps…1. Field Service – Auto Glass Repair Dispatch, route and process payment for field service Reduced miles/gas; added 1 appointment per rep per day
2. Disaster Recovery – Financial Services Mission critical corporate data backed up to senior executives
mobile devices on a daily basis Will allow them to run the company for 2-3 weeks even if all
datacenters were destroyed
3. National Security Real time terror suspect look-up Ability to transmit and receive suspect pictures
Copyright 2010 BoxTone, Inc
What to do??
1. Take mobility seriously – Develop a corporate strategy
2. Two critical parts Internal employee productivity External customer/prospect engagement
3. Accept that it is a multi-device world One size does not fit all; nor should it Get control early so that you can grow with confidence
Develop a comprehensive mobility strategy
Copyright 2010 BoxTone, Inc
Internal Employee Productivity
1. Mobile Email/Calendar is a core capability
2. Custom Applications and/or Packaged Applications IM, SFA, Field Service, Unified Communications All enterprise applications will eventually be mobilized
How will you deliver mobile applications to your employees and partners? ActiveSync only addresses email/calendar Security must be addressed, along with ongoing support and
maintainability no product on the market today delivers more than 50% of the solution
Copyright 2010 BoxTone, Inc
External Customer Engagement
1. Get customer facing applications in the App Store’s NOW! It is as much about branding and reserving real estate as it is about
delivering capabilities.
2. Will buy you time to develop your cross-platform customer engagement mobility strategy.
3. This is an Executive level issue.
Copyright 2010 BoxTone, Inc
What We Do For Our Customers
Maximize the effectiveness & productivity of mobile users
Reduce costs without compromising quality of service
Manage risks & ensure compliance Stabilize & optimize underlying
technology infrastructure Boost confidence in mobile apps
Proactive Automated Mobility Management
Copyright 2010 BoxTone, Inc
Additional Information
BoxTone Inc.8825 Stanford Blvd, Suite 200Columbia MD, 21045410-910-3300
www.boxtone.com
Alan Snyder – President and [email protected]