PERFORMANCE

MANAGEMENT SOLUTION

Igor.matjasic@tomasdse.com

Strategic Planning

Operative planning and budgeting

Process modeling and optimization

Strategic maps, dashboards and

scorecards

OLAP analysis

Quality support

KPI monitoring

Document management

Corrective measures

Investments monitoring

Reclamations monitoring

Corrective measures monitoring

Financial consolidation

Affiliates reporting

Meetings management

Bad performance alerting

TOMAS is a comprehensive and integrated Colaborative Performance

Management solution that offers “Whole in one” solution with all features

needed to manage an enterprise:

How would your organization benefit from TOMAS?

Simply ask yourself the following questions:

“what would be the results; if we would realize all our strategic goals, if all

strategic and tactical action plans would be fulfilled, all processes would

perform as modeled, all corrective measures would be fulfilled on time,

budgeted Sales, Production, Inventories, Purchasement, Finance would be

achieved, all conclusion from various Meetings would be met, if resolution of

complaints would improve...?”

BSC

• Define strategic goals, and Mission and Vision of the company, departments and units

• Define Action plans to achieve Strategic and project goals

• Define Indicators to measure success and measure them through Dashboard, Strategic and project maps.

BP

• Prepare detailed Annual plan on basis of Strategic plan for company

• Simulate different version of plans

• Define budget for company, departments and units

MIS

• Monitor your Sales in comparison to plan

• Monitor your costs against budget

• Monitor your purchasments agains budget

• Monitor your HR data

• Monitor you inventories and turnovers

Invest

• Define detailed plan of Investment projects and Assets purchase

• Monitor realization of investment projects and assets purchasing budget (by project, phases, contractors, locations, actual/budget...)

• Monitor all Project documentation (offers, contracts, situations, invoices), linked from DM

DM• Manage all documentation (contracts, regulations, instructions, Iso documentation) in

electonic form

Meeting

• Conduct all your Meetings electronically

• Review all conclusion reports electronically (by responsible, type of Meeting, department...)

• Review late conclusions and reponsibles

Reclamations

• Monitor all customers complaints received electronically (by region, department, cause, service, project...

• Review how complaints were resolved (by type, responsible person, project)

Proces

• Model all your main and support processes

• Review if people are following processes and measure success of them

• Review how corrective measures are fulfilled

Cori• Review corrective measures, findings (by departments, types, sectors...)

• Review if corrective measures are fulfilled and how succesful

Report

BSC

Define Main projects and their goals

Define strategic goals and Mission and Vision of the company,

departments and units

STRATEGIC PLANNING AND BSC:

Define Action plans to achieve Strategic and project goals

Define Indicators to measure succes of region and projects and measure

them through Dashboard, Strategic and project maps.

With our IT solution you define mission and vision of the company, define strategic objectives and set actions to achieve strategic goals. Your strategy is

effectively communicated and deployed across the whole company’s organisational structure through derived strategic objectives divisions, departments, areas

and projects. Measurable targets for each business unit are set and linked to strategic objectives. For each strategic objective, we determine tasks, terms, and

responsible. Responsible reports about tasks realization. We determine for each strategic objective goals to measure successfulness of task realizations.

Successfulness of workers can be measured and rewarded.

Management of the company can monitor their workforce and their strategic tasks realization through Strategic maps that alerts when tasks are late.

BP

Simulate different version of plans

Prepare detailed Annual plan on basis of Strategic plan (by departments,

projects)

ANNUAL PLANNING AND BUDGETING:

Define budget for company, departments and units

Monitor plan in MIS

Solution will be used to prepare annual plan and budget the company, divisions and departments. Plan can be prepared in an optional number of version of plan

(optimistic, pessimistic etc). Solution enables planners total freedom in definition of any number of different input tables for planning .We can define workflow of

planning procedures, peoples involved and tasks they need to perform. When all responsible people input their planned data and planners confirm them, we can

perform simulations and “What if” analysis. With change of any parameter of the plan, we can immediately see the effect on the success of the whole company,

markets, divisions, department, products…

MIS

Monitor your financial statements, costs against budget (by company,

departments, sectors, projects...

Monitor your Sales in comparison to plan (products, markets, sales channels)

MULTIDIMENSIONAL ANALYSES:

Monitor your purchasments agains budget (by type, sectors, departments,

projects)

Monitor your HR data (by sectors, departments, against plan...)TOMAS.MIS already enables competitive advantages for Organisations. TOMAS.MIS integrates all available information from operational level of business and it

is aimed for managers to support their decision making process, reinforce their business judgment and strengthen the company's sensitivity to market signals.

Every morning managers can see on screen all key elements of his business – in charts or tables. It enables drill-down to lower level, when and if that is

necessary. An advantage of Tomas solutions is that first results are seen and useable in 1-2 months, because we dispose with a wide range of standard solution.

Business units can be also in dislocated areas and not linked to central database, so they need to report through WEB, so management can monitor their results

as well

Monitor your Inventories, turnovers(by materials, products, warehouses...)

Monitor your production performance, productivity, production costs,

machine downtime,

Invest

Monitor realization of investment projects (by project, phases, contractors,

locations, actual/budget...)

Define detailed plan of Investment projects and assets purchasing

MONITORING OF INVESTMENTS ANDASSETS PURSHASING:

Monitor all Project documentation (offers, contracts, situations, invoices

All companies that want to develop and follow modern trends need to invest. Usually that are big amounts, so they are big also the consequences, that follows the

wrong decisions. Don’t let to be surprised, check your investments with our application, which enables you easy simulation of business decision even in pre-

investment phase and quality supervising of investment effects.

Controll all assets purchasing and compare them with plan. Review all

through filters (by type of assest, responsible in comparison to budget...)

Meeting

MEETINGS AND CONCLUSION MONITORING

With permanent review upon the realization of agreed conclusions (tasks) we achieve, that responsible their tasks finish on-time and quality. When company

succeeded in increasing the percentage of tasks realization and conclusions, it certainly achieves or exceeds planned goals. Meetings minutes are conducted

electronicaly through a WEB solution, performers also report about their tasks through WEB, so they are visible to others immediatelly.

Conduct all your Meetings electronically

Review all conclusion reports electronically (by responsible, type of Meeting,

department...)

Review late conclusions and reponsibles

Complaints

RECLAMATIONS MONITORING

TOMAS.Complaints allows you to electronically monitor complaints, effectively troubleshoot and prevent the emergence of further and thereby maintaining

customers satisfaction. Every complaint received in any form in diferent locations is entered though unique WEB form into database, same then all findings and

reports of efficient solving of the complaint.

Monitor all customers complaints received electronically (by region,

department, cause, service, product, market...

Review how complaints were resolved (by type, responsible person, project

Proces

PROCESS OPTIMISATION AND MONITORING

Critical elements of business processes can be analyzed and goals of optimization and reengineering are determined. Simultaneously processes are described in

according to ISO standard methodology, so that judgment can be made simple through computer. Applications is connected with application for document

management, every change on document is immediately seen on processes. If processes are not defined even project will not be finished on time and not

explored later.

Model all your main and support processes

Review if people are following processes and measure success of them

Review how corrective measures are fulfilled

Cori

CORRECTIVE MEASURES MANAGEMENT

With our solutions, define corrective measures to eliminate variations based on measurements, assessments or preventive measures to prevent the reoccurrence

thereof. It's easy to keep track of how the functions of corrective and preventive actions are implemented within the set deadlines.

Review if corrective measures are fulfilled and how succesful

Review corrective measures, findings (by departments, types, sectors...)

DM

DOCUMENT MANAGEMENT

With the help of our IT solution all documents of the company can be accessed in digital form, whenever and wherever. User friendly application offers only

documents, to which certain user has rights. Application enables changes follow up, documents can be reconciled and confirmed; we can review current and

previous versions, document rights…Documents are entered electronically or by scanning.

Manage all regulative documentation in electronic form (regulations,

instructions, forms...)

Manage all Project investment documentation (offers, contracts, invoices,

reports