The Metropolitan Electricity Authority

CSR Annual Report 2011

Corporate VisionTo become a high performance organization and leader in the power

distribution system business in Southeast Asia with service excellence and emphasis on sustainable growth of related business as well as responsibility

toward society and the environment.

Mission• To become a high performance organization with eff icient management system

based on stakeholder participation, good corporate governance, trustworthy image as well as social and environmental responsibility.

• To promote stable growth in the power business based on highly qualif ied, reliable and safe power transmission system with excellent services.

• To promote sustainable growth in MEA’s related businesses that have high business potential and prospect.


Foreword

Message from the Governor

Good Corporate Governance

MEA Code of Conduct

Risk Management

Implementation of 2011 CSR Operation Plans

Strategy 1 Social and Environmental Responsibilities

• Environmental Performance

• Community and Social Performance

• Energy Conservation Performance

• Safety Performance

Strategy 2 Stakeholder Collaborative Networks

Strategy 3 Corporate Development for Social and

Environmental Sustainability

CSR Achievements and Awards

Contents

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Foreword

As a leading organization in the power distribution business for Bangkok metropolis, Nonthaburi and Samut Prakarn Provinces the Metropolitan Electricity Authority (MEA) is responsible for the provision of safe and reliable supply of power to meet the demand of over 3.1 million electricity consumers. MEA has always carried out these functions with special consideration to its social and environmental responsibilities.

CSR Annual Report 2011 is prepared to publicize MEA’s social and environmental performance in

2011. These CSR activities had made signif icant contributions to the environment, community, youth, and

society. Many of them were ongoing activities from the previous years. They are implemented under

the MEA’s 2011 CSR Plan which is consistent with its 2009-2011 CSR Master Plan (3rd Revision). MEA aims to

promote corporate social responsibility awareness among its directors, administrators and employees by

involving them in various public benef it activities

in order to achieve concrete and sustainable social,

e co n o m i c a n d e nv i ro n m e nt a l p e r fo r m a n ce.

MEA is determined to become a model business

organization that adheres to the principles of ethical

integrity, transparency and fairness for all of its

stakeholder groups. Such performance must also

comply with MEA’s policies and visions on

the CSR strategies, goals and performance

stated in its CSR Master Plan. The primary

emphases of MEA’s CSR activities are on

the promotion of the quality of l i fe,

environmental sustainability, and national

economic growth.

The Metropolitan Electricity Authority 2 3

Message from the GovernorMr. Arthorn SinsawadiThe Metropolitan Electricity Authority Governor

2011 was the year of unprecedented natural crises on the global scale which ranged from global

warming impacts to frequent earthquakes, snow storms and floods with caused far-reaching and adverse

impacts on the environment in different parts of the world, including Thailand.

The Metropolitan Electricity Authority has fully recognized the signif icance of these environmental

problems and has always included CSR responsibilities as parts of its corporate visions and missions.

Operated under its CSR Master Plan, MEA gives special consideration to the promotion of corporate values for the

benef its of all stakeholders, society and the environment. Apart from upholding corporate social and

environmental responsibility or CSR, MEA has been careful to make sure that all of its operations and work

processes must have minimum or no adverse impacts on its stakeholders. With these objectives in mind, CSR in

Process has become an important part of MEA’s operations.

However, sustainable corporate development together social and environmental responsibilities can

never be achieved without the cooperation of MEA’s employees. For this reason MEA gave special importance

to good employee practices under suitable safety, occupational and environmental management plans in 2011.

Measures to ensure employees’ physical and mental health as well as appropriate work safety, occupational health

and work environment measures were implemented. MEA had also promoted “Jit-Arsa (volunteering spirit)”

among its employees by involving them in many CSR volunteering public benef it programs. Complete details

of MEA’s CSR operations have been outlined in the present CSR report.

The Metropolitan Electricity Authority is determined to promote its corporate development without

neglecting social and environment sustainability.


Good Corporate Governance : GCG The Metropolitan Electricity Authority is determined to strictly observe the principles of good corporate governance in order to become a high performance organization with service excellence and sustainable growth of related businesses, and to provide customer satisfaction through an eff icient business management system. It also recognizes that stakeholder participation, ethical business conducts and commitment to social and environmental responsibilities will increase corporate value both in the short run and long run.

The Metropolitan Electricity Authority has

established clear corporate governance policies and

has prepared the “MEA’s Good Corporate Governance

Guidelines” for all levels of employees. These are the

code of conduct that all employees must adopt to

ensure standardized work performance. These

guidelines specif ically require MEA’s administrators

and employees to perform their work with special

awareness of their important duties and responsibilities.

They must be cautious, transparent, fair and ethical in

their work.

A summary of 2011 GCG performance

1. Good Corporate Governance Development Plan

• Revised MEA’s Good Corporate Governance

practices and announced them to all work units on

29 November 2011.

2. Employee Education Plan

• Organized seminars on GCG concepts

and principles and the promotion of MEA’s GCG

performance for GCG representatives from all work

units. Organized a special lecture on “His Majesty the

King’s Dharma Jariyawat (royal conducts based on

the Buddhist principles of dharma)” by Dr. Sumeth

Tantivejakul, secretary of the Chaipattana Foundation.

The lecture covered the Buddhist principles of dharma

that His Majesty the King has adhered to in his

conducts. MEA’s employees should learn and adopt

for these principles, which are similar to the good

corporate governance principles, for their personal

and work conducts.


Plant trees to make merit for HM the King. Participate in global warming reduction activities.

Sufficiency, economy and saving. Volunteer for social causes.

Give up some of your time.

3. GCG Promotion and Understanding Campaign

• Produced campaign posters on the theme

of “Good deeds are easy and can be done on a daily

basis” to create awareness for doing good deeds.

• O r g a n i z e d a m e e t i n g o f G C G

representatives from all work units on 29 June 2011.

The administrators announced and explained GCG

policies. Meeting participants shared ideas on GCG

dissemination techniques and GCG internal campaign.

• Promoted GCG understanding among

MEA’s employees through the travelling administrator

activities. Organized GCG knowledge education

campaigns to help employees understand the GCG

concepts.

4. GCG Dissemination and Public Relations Plans

• Disseminated GCG news and information

to employees through a variety of internal

communication channels like radio broadcasting,

www.mea.or.th, MEAOC and Intranet:meainet/

gad, and MEA’s Prakai Journal.

• Disclosed information on examples of

previous disciplinary actions and punishment through

MEA’s web Intranet:meainet/law crime.

• Launched campaigns to educate employees

on GCG by setting up GCG activity booths to promote

productivity and product quality during the MEA’s

Academic Day function.

5. Good Corporate Governance Upgrading Plans

• Good Corporate Governance System check

by the Internal Audit Section.

• Collected and compiled data on reports of

the conflicts of interest on newly appointed employees

who worked in 15 operations with were prone to create a

conflict of interest. This was carried out on a yearly basis.

6. GCG Performance Monitoring Plan

• Prepared progressive reports on the review/

planning of a work units’ internal control system.

• Measured MEA’s GCG levels based on data

obtained from the stakeholders. MEA was awarded the

highest score level of 5. (The means score for Level 5

criteria is >3.00).


The Metropolitan Electricity Authority’s

Code of Conduct MEA recognizes the important roles of stakeholders in creating business success and is determined to promote collaboration between MEA and its stakeholders to achieve corporate stability. The MEA’s Code of Conduct was prepared as an operational guideline to ensure that the rights and expectation of different stakeholder groups will be treated with equality and fairness.

Code of Conduct for Customers

MEA’s qualif ied specialists will provide stable and safe power distribution system with minimum blackout

periods as well as fast, convenient, accurate and reliable services at reasonable prices.

Code of Conduct for the General Public

MEA’s expert personnel will provide and maintain safe and quality power distribution system to public

facilities with minimum blackout periods, politeness, friendliness and enthusiasm.

Code of Conduct for Policy Regulators

MEA’s expert personnel will use advanced and eff icient databases to collaborate with both inside and

outside work units to ensure successful performance that are consistent with MEA’s policies and operational plans.

Code of Conduct for Suppliers

MEA will conduct its business with the support of advanced database systems, specialist personnel, and

uncomplicated work process to achieve effective and reliable performance.

Code of Conduct for Business Partners

MEA will conduct its business with special consideration to fair business competition, transparency,

accountability and equality with the support of advanced, eff icient and reliable management system.

Code of Conduct for Collaborators

MEA and its collaborators will improve communication eff iciency and collaboration through a joint

planning of power distribution service development with its collaborators. It will also maintain adequate and safe

power distribution for the communities.


Risk Management

The Metropolitan Electricity Authority recognizes the importance of risk management in generating successful performance, minimizing losses and increasing corporate value for MEA and its stakeholders on a sustainable basis.

These successes are the results of from

the collaboration between MEA Board of Directors,

the administration and all employees in creating

appropriate risk management culture and risk

management process to cope with constant

development in risk management knowledge.

They have also formulated an organizational risk

management structure with effective two-way

communication between the administration and the

operating staff.

MEA also realizes the signif icant impacts

that its products and services may have on the

environment and society. Risk management and

impact analysis are required for all MEA’s major

projects. There is also a risk management of

adherence to MEA’s rules and regulations which

include continuous monitoring of changes in

relevant laws, rules, regulations and standards to

ensure timely responses to possible changes.

Risk management is crucial to MEA’s

advancement toward the goal of becoming a

high performance organization. Effective risk

management system based on stakeholder

participation, good corporate governance is an

essential means to achieve one of MEA’s principal

missions to become a trustworthy business

organization with high social and environmental

responsibility.


Implementation of

2011 CSR Operation Plans

Under the existing corporate social and environmental obligations within and

outside the organization, MEA formulated three strategies for the promotion of CSR

projects and activities to ensure MEA’s sustainable development.

• Strategy 1 Social and environment responsibilities

• Strategy 2 Stakeholder collaborative networks

• Strategy 3 Corporate development for social and environmental

sustainability

Strategy 1 Social and Environment Responsibilities

MEA’s CSR performance were divided into eight categories according to MEA’s principal missions

and responsibilities toward its stakeholders which were divided into eight groups: MEA’s customers,

the general public, the community, policy regulators, major suppliers, business partners, collaborators

and employees. There were four dimensions of MEA’s CSR performance.

Environment Community and Society

Energy Conservation Safety


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Environmental Performance

MEA’s environmental performance involved the activities implemented to promote social conscience and cooperation with other stakeholder groups to induce involvement in environmental responsibility. These activities helped raising social awareness about global warming problems, toxic waste pollution as well as the importance of forest conservation and the creation of green areas. The emphasis of MEA’s environmental performance was on the reduction of adverse impacts of its operations on a balanced ecosystem and continuous deterioration of marine and coastal resources. In 2011, eight environmental projects were implemented by MEA.

The Reduction of Toxic Waste Pollution (MEA’s CSR & Green Spirit) Project

MEA launched campaigns to educate

employees in various work units on the correct

toxic waste sorting and disposal methods. Employees

were invited to bring toxic wastes such as used

batteries for mobile phones and cameras as well

as fluorescent light bulbs for disposal in containers

provided in all work units between 23 May and 15

June 2011. MEA donated one baht to the Sataban

Saengsawang Foundation and the Holt Sahathai

Foundation for each piece of toxic waste submitted

for disposal by their employees.

The Rao Rak Tonmai (We Care for Trees) Project

To raise social awareness on the importance

of environmental conservation involvement among

the administration and employees, MEA organized a

tree planting and tree maintenance campaign at its

headquarters and on 15 other MEA facilities to

celebrate the National Tree Care Day on 21 October

2011.


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The “Kor For Nor Rak Tonmai” (MEA cares for trees) Project

To increase green areas in a local community,

MEA employees worked together with community

members in the planting and maintenance of 95

species of trees which totaled to 1,200 trees in an

area of 4.26 rai in Sri Nakhon Khuaenkhan Garden in

Bang Korbua Sub-district, Phra Pradaeng District,

Samut Prakarn Province. The garden holds a good

collection of native plants and has become a site for

ecotourism activities. MEA also commissioned

the designing and building of a raised nature-study

walkway. Information placards were installed to

educate people on the importance of forests and

trees.

The Landscape Photo Contest Project

MEA organized a photo contest in which

employees entered their landscape photos featuring

MEA’s assets and properties such as the electricity

posts and lines, MEA off ice buildings, and so on. The

contest results were announced and prizes presented

to winners on the MEA Establishment Day. This

project aimed to get MEA employees to take notice

and display the beautiful landscapes of MEA facilities.

A prel iminary s tudy of the environmental impacts of the erection of coastal erosion barriers at the Phra Chula Jomklao Fort, Samut Prakarn Province

MEA sponsored the Faculties of Science

and Engineering, the Aquatic Resources Research

Institute and the Environmental Research Institiute of

Chulalongkorn University to conduct a joint study on

the environmental impacts of MEA’s coastal erosion

protection project, in which barriers were erected in

areas of severe coastal soil erosion along the shorelines

of Baan Laemsingh in Laem Fapha Sub-district of

Phra Samut Chedi in Samut Prakarn Province.


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Research f indings from this joint study can be

summarized as follows:

1. The species and quantity of aquatic animal

resources inside the barriers were approximately nine

times higher than those found outside the barriers.

It was found that toxic substances released from the

old tires placed on the broken power pole barriers had

minimal impact on the environmental quality.

2. The coastal erosion barriers had positive

impact on the rehabilitation of the mangrove forests

inside the barrier zones.

3. The coastal erosion barriers had minimal

hydrographic effects on the coastal areas.

4. The benef its of the coastal erosion

barriers to the community’s traditional f ishing and

coastal aqua farming activities were obvious. The

barriers were effective in stopping coastal erosion.

The Seagrass Planting for Environ-mental Protection Project

With recognition of the importance of seagrass

(a major source of food for the nearly extinct dugongs

or manatees) to the ecosystem of the Thai seas, MEA

collaborated with Trang Province in launching a

seagrass planting project near Kangkao Island in

Thakarm Sub-district of Palian district, Trang Province.

The seagrass planting for environmental

protection project was conducted under the PDCA

quality management approach. MEA collaborated

with the Trang Provincial Fishery Off ice in setting up

suitable operational guideline, researching data on

seagrass, local geographical feature and climate, local

physical and biological features as well as conducting

surveys to identify suitable sites for seagrass planting.

These data were then analyzed and employed for the

planning of project’s operations. MEA organized the

“MEA and Trang Province for Seagrass Planting and

Rehabilitation of the Thai Seas Project” in which

MEA’s administrators and employees joined forces

with local government off icials and local residents in

seagrass planting activities since 2009. On 20 February

2011, MEA’s administrators and employees together

with local residents, government off icials, and school


students in the Tha Karm District

again planted seagrass in the

project’s areas. The activity

was designed to raise the

awareness of local people on

the signif icance of seagrass

conservation. Planted seagrass

had a satisfactory survival

rate of 30%. They had regenerated and the

number of local aquatic animals had increased,

particularly Hoi Duean – a type of mollusk that have

disappeared from the areas for many years was

rediscovered along the coast of Kangkao Island. The

fertile seagrass areas near this island made them one

of the most prolif ic ecosystems in the Thai seas.

Apart from being a major source of food for

dugongs or manatees, seagrass also provide habitats

for sea turtles and spawn areas for a large variety of

aquatic animals. Post-operation evaluation found

a high regeneration rate of seagrass as well as

increased numbers of the nearly extinct dugongs

and Hoi duean. Most importantly, the project was

successful in raising the local people’s awareness of

the importance of the conservation of local resources.

The level of participation in natural resources

management activities had obviously increased.

7The Mangrove Forest for the Protection of the Metropolis Project

M E A re co gn i ze s t h e i m p o r t a n ce o f

mangrove forest to the ecosystem. Apart from

being the breeding grounds and nurseries for

aquatic animals, mangrove forests provide a

natural wall of protection from coastal erosion.

MEA collaborated with the Navy in planting 200

ra is of mangrove forests in the vic inity of

Phra Chulachomklao Fort. Barriers made from

broken power poles covered with old tires were

placed in rows along the water front of Phra

Chulachomklao Fort to trap silts and prevent soil

erosion. The barriers were 1,100 meter long and

were erected in areas of severe soil erosion. MEA also

commissioned the Faculty of Science, Chulalongkorn

University, to study the effectiveness of these


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barriers. Research f indings in 2009 found the

existence of additional sediment behind the barriers

while a variety of aquatic animals and birds were found

to have returned to the areas after the barriers were

put in place.

Apart from the above-mentioned mangrove

plantation effort, MEA also organized the annual

“Ruam Phalang Khon Phan Ar.. Pluek Pa Chailen”

(Vocational Students for Mangrove Reforestation)

Project under which 2,000 vocational students from

different educational institutes attached to the

Off ice of the Vocational Education Commission

participated in mangrove trees plantation activities.

Apart from creating vocational student unity for a

common cause, the project has also raised an

awareness of mangrove forest conservation among

the Thai youth.

In 2011, the mangrove forest for the

protection of the metropolis project aimed to reduce

carbon dioxide emission by 47.12 tCO2e (tons of

carbon dioxide equivalent), but was able to achieve

the actual reduction volume of 60.80 tCO2e which

was higher than the projected volume.

The Bicycles Against Global Warming Campaign

Recognizing the signif icant impacts of global

warming on the environment, MEA launched this

campaign with the goal of rallying Chulalongkorn

University’s personnel and students to use bicycles as

a means of on-campus transportation. The campaign

aimed to raise their awareness and participation in

the reduction of global warming and to improve

the University’s environment. MEA contributed 400

bicycles to the project between 2010 and 2012 (150

bicycles in 2011).

A report prepared by Chulalongkorn

University on the project’s operational outcome

was based on the sur vey f indings from 82

university work units that received the bicycles

from MEA. The report found that the project could

reduce the use of motorcycles and cars for document

handling, communication, and inspection rounds

by 340 kilometers per day. This was an equivalence

of a reduction of carbon dioxide emission by

18.02 kg CO2e (tons of carbon dioxide equivalent)

and a reduction of fuel consumption by 12,400 liters

per year.


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Community and Social Performance

MEA implemented a number of programs to raise awareness on the importance of social responsibility among all of its stakeholder groups. It took part in alleviating various social problems which included promoting youth’s potentials in social and environmental responsibility. MEA believed such responsibilities are crucial to the achieving of sustainable community and society growth. In 2011, MEA launched f ive CSR projects.

The Young MEA Project

MEA organized various projects and activities

as well as set up a website www.youngmea.com

as a venue for youth to form a network for organizing

social and environmental activities and other

good deeds. Members of this webpage are youth

between the age of 8-24 years old who participate in

social and environmental, energy conservation and

suff iciency economy activities. Apart from this

webpage, MEA also produced as a television

program that was broadcasted on the National

Broadcasting Services of Thailand (Channel 11) every

Saturday between 9.00-9.30 a.m.

I n 2 0 1 1 , t h e Yo u n g M E A p r o j e c t ’s

environmental conservation activities were joined

by 12,000 members, 24,000 MEA employees and

their families, and over 500,000 nationwide viewers

of the Young MEA Dee Mission program.

The promotion of the quality of community life and society project (Pidthong Lung Phra, in keeping with the royal initiatives)

MEA planned to procure medical devices

and equipment for Chulalongkorn University’s

Medical Excellency Centre. However, with a delay in

the centre’s construction project, MEA had to postpone

its contribution to 2013 (when the construction will

be completed).


The MEA Cares for Society Project

To commemorate the 53rd anniversary of its

establishment, MEA organized the “MEA Luang Ruam

Jai Hai Nong” (MEA joins forces for the young) activities

in which a luncheon feast was provided for disabled

children at Sri Sangwan School, a school attached to

the Foundation for the Welfare of the Crippled under

the royal patronage of Somdet Phra Srinagarindra

Boromrajachonni, in Nonthaburi Province. MEA

also made a cash donation for the procurement of

training equipment for the children. This is an annual

function. MEA also provided the initial fund for the

establishment of the MEA Fund at the Foundation

for the Welfare of the Crippled, which up till now

has an accumulated capital of over 2.9 million baht.

The Foundation for the Welfare of the Crippled can

spend the interests earned from the MEA Fund for any

causes that it deems proper. In 2011, MEA presented

a cash donation of 50,000 baht to the Foundation

while MEA employees donated 140,000 baht.

MEA also donated

50,000 baht to Sri

Sangwan School

for the purchase of

color printers for

student use.

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MEA organized the “Soong Wai…Jai Jow”

(Active elderly) activities to celebrate the National

Elderly Day in 2011. Mobile units were sent out to

provide free nutritional advice, physical examination,

basic household medicines and haircut to the elderly

in various communities. Other activities included a talk

on the topic of “How to build up strong emotional and

physical health?”, a “Kwanjai Wai Jow” (Elderly idols)

contest (in which prizes were given out to contest

participants) and other entertainment such as musical

concerts and comic shows. These activities provided

the general public with an opportunity to express their

love, concern and gratitude to the elderly people and to

their families. They also aimed to raise social awareness

on the signif icant and useful roles of the elderly and

to promote the traditional respect and appreciation

that the Thai people always had for the elderly. This

year’s activities were held at Lumsalee community in

Bang Kapi District.


“Roo Soo Flood (Learn and f ight the flood)”

program in producing the “Whale” cartoon

animation series to educate and advice flood

victims. The series was distributed through the

online social network.

• Dissemination of the “Guidelines for electricity

use before and after the flood” information

which could be downloaded free of charge from

www.mea.or.th

• S u p p l y i n g M E A’s

t r u c k s f o r t h e

evacuation of flood

v i c t i m s t o s a f e

areas.

• Setting up the MEA Operational Centre, tel.

02-256-3222, to accept flood victims’ electricity

system grievances.

• Distribution of 3,500 sets of survival items to

flood victims in the Koh Kred and Bang Bua Thong

areas. Visiting electricity users in Bang Bua Thong

Canal.

• A cash donation of 300,000 baht for flood

victim assistance through

the “Ruam Palang Thai

C h u ay Pa i N a m Tu a m

( Thais joining force for

flood relief )” program.

• A cash donation of 100,000 baht for flood

victim assistance through the Public Debt

Management Off ice, the Ministry of Finance.

Flood Victim Relief Missions

On 30 July 2011, the tropical rainstorm

Nock-Ten, which formed on the west coast of Hainan

Island, crossed the Gulf of Tonkin into Vietnam, Laos

and the upper northeastern region of Thailand. It

brought heavy rains and severe floods to over 23

provinces in the northern, northeastern and eastern

regions.

In August 2011, a southwest monsoon and

a low pressure trough that lied across the upper

Thailand caused incessant rainfalls and flooding.

They were followed by the weakening tropical

storm Haitang which hit Thailand’s northern and

northeastern regions along with the mighty typhoon

Nesat which hit the upper Thailand, causing heavy

to very heavy rainfalls at intervals. This resulted

in unprecedentedly severe floods that caused

serious damages to private properties and the national

economy. There were over 800 deaths while over 13

million people were affected by the floods. 36 out of

50 Bangkok districts were heavily flooded.

MEA closely monitored the development of

this crisis from its onset with great concern. It gave

special attention to the high-risk districts of Bang Yai,

Bang Bua Thong, Bang Khen, Bang Khun Thian and

Thonburi. MEA formulated a disaster and public

hazard plan under the name of “MEA Join Forces For

The Disaster Victims”. The following operations were

implemented under this plan:

• Relocation of electrical plugs, switches and

electricity meters for users in

high-risk or flooded areas.

• Production of flood-advice

television spots.

• Pro v i d i n g a d v i c e t o t h e

p r o d u c t i o n t e a m o f t h e


of all 18 MEA facilities.

These activit ies were

consistent with MEA’s

p r i m a r y o p e r a t i o n s ,

which were the care

a n d m a i n te n a n ce o f

electr ic ity l ines, tree

t r imming to prevent

obstruction to power transmission, public-benef it

projects, and public recreation activities. They were

organized in 54 communities (with the goals of

servicing three communities/MEA district/year).

Three campaigns were organized

in 2011.

• The f irst activity – 5 May 2011

• The second activity – 12 August

2011

• The third activity – 5 December

2011

The Sport Ground Lighting Project

MEA provided budgetary

support to various communities

for the installation of lighting

utility at local sport grounds to

facilitate nighttime exercises and

sports. These activities allow the

youth to spend their time wisely,

keeping them healthy and away

from drugs. MEA has continued

to support this project since 2007.

I t is currently responsible for

the care and maintenance of

over 300 sport grounds.

The “San Sai Yai, Roi Jai Chumchon” (Community Relations) Project

MEA launched this mobile community

services project to establish good relations with

electricity users in the residential consumer

category in order to ascertain public and residential

area power consumption problems and to f ind

appropriate solutions. The project aimed to enhance

consumer satisfaction and safety. In 2011, MEA

organized the “San Sai Yai, Roi Jai Chumchon to

celebrate His Majesty the King’s 84th birthday

anniversary for the happiness of the Thai people”

activities. Mobile units were sent to give free

electricity consultation and advice in the areas

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s t u d y v i s i t s

and organization

o f m o b i l e a n d

p e r m a n e n t

e x h i b i t i o n s .

P a r t i c i p a t i n g

educational institutes’ projects were evaluated

by a committee of authorities from the Faculty of

Environment of Mahidol University, the School of

Energy, Environment and Materials of King Mongkut’s

University of Technology Thonburi, Association for the

Development of Environmental Quality (ADEQ) and

the Metropolitan Electricity Authority. Participating

school’s energy conservation performance was evaluated

by 138 items from 8 categories listed on an evaluation

form. The evaluation was based on all aspects of energy

conservation.

After the evaluation and presentation of

the Energy Mind Award, MEA carried out follow-up

studies which relied on a number of progress

1

MEA launched a campaign to raise social awareness on the importance of energy conservation among all parties involved. This campaign put emphasis on the signif icance of the global warming problems which included a reduction of greenhouse effects in the industrial sector, promotion of energy saving and eff icient electricity consumption, renewable energy research endorsement and discovery of new innovation. Six energy conservation projects introduced in 2011 were:

Energy Conservation Performance

The “Revive the World, Reduce Energy” Use Project

R e c o g n i z i n g t h e i m p o r t a n c e o f t h e

promotion of youth awareness on energy and

environmental protection, MEA has recruited

participation from students of elementary and

middle schools in MEA’s service areas. Project activities

included energy and environmental conservation

education, school’s energy conservation planning to

promote systematic and integrated energy and

environmental conservation performance. These

activities led to the formulation of the standards for

outstanding educational institutes in the energy

conservation category and the establishment of the

Energy Mind Award in 2008.

The ranking of educational institutes under

the outstanding educational institute standards in

the energy conservation category was carried out

after the completion of various activities for teachers

and students f rom par t ic ipat ing educational

institutes, which were, training sessions, seminars,


environmental conservation practices until they grew

up. Participating educational institutes and their

personnel tended to transmit such knowledge and use

it to formulate a school’s energy conservation policies.

In 2011, 17 out of 126 participating schools

were able to achieved more than 5% reduction in

electricity use and were granted the 5-star Energy

Mind Award. It was also found that these educational

personnel and students tend to have positive

behavioral changes regarding energy consumption.

They formed energy conservation clubs/associations.

Many educational

inst itutes volun-

teered to act as a

mentor to schools

that had not yet

passed the standard

e v a l u a t i o n .

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indicators to determine the extent of behavioral

changes. The study found that youth who participated

in the project retained knowledge on good energy

saving practices and practiced them both at home

and in schools. They were able to transmit knowledge

and induce behavioral changes among those close to

them. These youth were able to initiate new projects for

the conservation of hydroelectric power, and

waste management. A student network for energy

conservation was formed by the youth themselves.

Membership of this network was subsequently

extended to family members of the youth and their

associates, and generated better understanding about

energy and environmental conservation among these

people. The youth tended to continue increasing

their knowledge and retained their energy and

A network was established

and relevant educational

institutes were invited to

join the project. There were

a lso educat ional inst i tutes

o u t s i d e M E A’s p ro j e c t a re a s

(in Khampaeng Phet and Khon Kaen

Provinces). A number of elementary educational

institutes requested to join the project. In 2011, a total

of 40 schools participated in the project. The project

was able to raise the energy and environmental

conservation awareness among 400,000 students,

school personnel and their families (approximately

1.5 million people, between 2008 and 2011).

Nevertheless, in 2011 the “Revive the World,

Reduce Energy Use” project was disrupted by severe

flooding in Bangkok and Nonthaburi areas. Most of the

participating schools were directly and indirectly affected

by the floods and the evaluation of school’s energy

conservation performance was delayed by one month.

In addition, in 2011 MEA in conjunction with

the State Enterprise Policy Off ice (SEPO) supported

the Dream School Project, which was initiated by the

Ministry of Education to promote youth’s potentials

and to upgrade educational standards. It is the goal

of both organizations to develop the dream schools

into a prototype educational institute for energy and

environmental conservation. These schools must

achieve no less than 4-star level for outstanding

educational institute standards in the energy

category within three years. MEA has pledged to

provide support for more continuous development

activities in the following years.


2

The Electricity and Renewable Energy Technology Research Project

MEA had conducted a feasibility study of

the installation of a solar farm at Bang Phli Training

Centre. This project was originated after the

construction of an electrician training center on a

site in the new city of Bang Phli, Bang Sao Thong

District of Samut Prakarn Province. Certain parts

of the construction site of this center remained

a bare, open space with no obstruction from any

buildings. These features rendered it suitable for

the installation of a solar farm. The study concluded

that an investment in a solar farm on this site was a

worthwhile project. Mono Crystalline solar cells were

recommended for their higher rate of return than

other type of solar cells.

The Air-conditioned Summer Cleaning Project

MEA offers cheap air-conditioned cleaning service every summer.

In 2011, it serviced 18,087 air-condition for electricity consumers residing

in Bangkok, Nonthaburi and Samut Prakarn. This project was able to reduce

carbon dioxide emission by 1,599.28 tCO2e (tons of carbon dioxide

equivalent).

3


4

5

20 21

Seminars and Campaigns to Raise Awareness on the Greenhouse Effect Problems

MEA organized several seminars on such

topics as the care and maintenance of electricity

systems, effective electricity use, and industrial plant

safety in order to educate people on the greenhouse

effect and to campaign for a reduction of greenhouse

gases among electricity users in industrial estates.

These seminars and campaigns also

publicized useful information on

the problems caused by the release

o f gre e n h o u s e g a s e s a m o n g

employees of Anyathani Industrial Estate. They

were able to reduce carbon dioxide emission by

23.44 tCO2e (tons of carbon dioxide equivalent).

The Earth Hour Project

Bangkok was one of the 4,000 cities from

126 countries to participate in the Earth Hour

Campaign. This project represents a global movement

for social and environmental concerns. On Saturday,

26 March 2011, MEA participated in the 60 Earth Hour

2011 Plus campaign held at the Larn Khon Muang

court in front of Bangkok Town Hall. The campaign

was able to reduce the electricity need by 2,346

megawatts, compared to the maximum rate of

electricity consumption on 10 May 2010 (5,492 MW).

It reduced carbon dioxide emission by 1,255 tCO2e

(tons of carbon dioxide equivalent) or a saving

of 6,604,057 baht in

electricity bills.


6 A campaign for energy conservation and safe electricity use in housing development projects

MEA organized mobile units to provide electrical check service and advice

to electricity users in 18 housing development projects in Bangkok, Nonthaburi and

Samut Prakarn Provinces. The mobile team gave advice on energy conservation,

economy and safety of household electricity use, and global warming reduction.

This project was able to reduce carbon dioxide emission by 186.52 tCO2e (tons of

carbon dioxide equivalent) or a reduction of electricity consumption by 324,000 units.


1

22 23

MEA recognizes the importance of community safety for electricity consumption and places special emphases on the promotion of safe electricity use through campaigns to educate stakeholders and raise their awareness on this issue. It also checked, improved and maintained the grounding system of school water dispensers to ensure safety to school children. MEA launched the following four safety projects in 2011.

Safety Performance

The Checking and Maintenance of the Ground Connection for School Water Dispensers

MEA installed the grounding system for

water dispensers to provide safety to school children.

Initially, MEA installed the grounding system for water

dispensers in 436 schools attached to the Bangkok

Metropolitan Administration. The project was

completed in 2007. In 2008, MEA installed the

grounding system for water dispensers in 316

elementary schools attached to the Off ice of the

Basic Education Commission. In 2011, MEA checked

and maintained the grounding systems for the installed

water dispensers schools attached to the Off ice of the

Basic Education Commission to keep them in good

working order and safe condition.

MEA required schools with instal led

grounding system for water dispensers provided by

MEA to conduct a test on the systems every week

and to have MEA come in to inspect and improve the

systems every two years. MEA also put up placards

showing how the system worked together with clear

warnings on the dispensers. Evaluation of the project’s

performance found that since the project’s launching

in 2005 there was no report of people being harmed

by water dispensers.


The Safe and Eff icient Electricity

Usage Campaign

Recognizing the importance of proper and

eff icient use of electricity with the ultimate goal

of public safety, MEA has organized campaigns to

educate consumers on eff icient electricity use and

safety in order to

protect their life

a n d p r o p e r t y .

This campaign is

organized on a

continuous basis

throughout the

year through a

dissemination of

k n o w l e d g e v i a

v a r i o u s m e d i a .

The activities include educational activities,

dissemination of information, news releases, and

articles in publishing media, radio, television and

other special media throughout the year.

The Pedestr ian Br idge Roof Construction Project

MEA is concerned with pedestrian safety

and danger from high-voltage power lines. It had

commissioned a design and sponsored the

construction of the roofs over pedestrian bridges

along major highways

for the safety of people

u s i n g p e d e s t r i a n

bridges. It had delivered

a total of 51 pedestrian

bridge roofs to the

Department of Highways between 2007 and 2011.

The Community Electricity Safety Education Projects

On 24 September 2011, MEA organized

a training session for 100 representatives from 50

inner-city communities in Bangkok who were

members of the “Bangkok Youth Leaders Club”. They

were trained on how to check and solve urgent

electricity usage problems and how to act in case

of f ire to ensure safety from electricity accidents for

community members.

2

3 4


Overview of Strategy 1

CSR Performance I t i s M E A’s p o l i c y to

implement CSR operations in

conjunction with its primary function

of providing suff icient supply of electricity to the public. CSR operations usually

begin at the district level which is MEA’s initial point of contact with local

electricity users. MEA organized mobile units to provide electricity and social

services to the communities in each MEA district. MEA has continued to create

favorable public relations with the public.

Amidst the global trends of rapid social

and environmental changes that affect the

quality of life of most people, MEA recognized

the importance of social responsibilities in

reducing the environmental impacts. It aims to

create an awareness that will lead to sustainable

social and environmental development. In

order to ensure that the CSR operations initiated

by MEA since 2009 will eventually achieve

sustainable economic, social and environmental

development, MEA formulated a CSR Master

Plan for sustainable corporate development

and CSR operations that will fulf ill the corporate

missions and success. The CSR Master Plan has

been regularly reviewed to accommodate

the changing situation with special emphasis

on the impact of CSR operation on the

stakeholders. The Plan also aims to promote

volunteering spirit among youth and MEA

employees so that they will want to be involved

for energy and environmental conservation.

Such environmental conservation activities

must be eff icient, transparent and accountable.

MEA’s CSR Master Plan focuses on the reduction

o f g l o b a l wa r m i n g w h i l e p ro m o t i n g

participation in CSR activities.

MEA’s employees share mutual

values that revolve around the motto of “MEA

employees have volunteering spirit for social

and environmental development”. MEA

encourages its employees to participate in

various CSR operations. Regardless of

their gender, age, and work position, MEA

employees are invited to become volunteers

in the CSR activities organized within MEA

itself or in conjunction with outside agencies.

Previous CSR operations have fostered within


MEA’s employees an intention to perform

benef icial acts, become a good citizen, and

working toward the corporate and social

causes without expecting anything in return.

MEA has also set up Jit-arsa (volunteering spirit)

network for employees with similar interest.

The network organized activities in conjunction

with other networks both within and outside

MEA.

Volunteer activities help raising

aw a re n e s s a n d c re a t i n g co n n e c t i o n s

with different

g r o u p s o f

stakeholders.

MEA fosters a

c o m m i t m e n t

to environmental responsibility by raising

socia l awareness on the problems of

global warming and pollution as well as the

planting of trees and seagrass to create a

balanced ecosystem. Eight CSR projects were

implemented in

2011. They were

well-received

by both MEA

employees and

its stakeholders.

For community and social performance,

MEA was determined to raise social awareness

and social responsibility among stakeholders

through a variety of activities. MEA also

p r o m o t e d

participation

in community

a n d s o c i a l

per formance

from all sectors.

For energy conservation performance,

the f irst primary goal was to raise awareness on

energy conservation among youth, operators

and the general public, with specif ic al focus on

Zero Carbon. In 2011, MEA’s projects aimed

to reduce carbon dioxide emission by not less

than 2,434 tCO2e/y (tons carbon dioxide

equivalent per year) and were actually able

to reduce the emission by 3,131.64 tCO2e/y

(tons carbon

d i o x i d e

e q u i v a l e n t

p e r y e a r ) ,

w h i c h w a s

higher than

the target f igure.

For safety performance, MEA was able

to create knowledge and understanding of safe

use of electricity both within and outside the

organization. It raised awareness on safe use of

electricity among youth, business operators and

the general public through various activities.

However, critical flooding in the central region

led to higher number of electrical accident victims

in 2011.


Crises with Direct and Indirect Impacts of

Natural Crisis On Project Implementation

It is generally known that Thailand is a tropical country and subjected to seasonal flooding which often begins in the north and spreads down the Chao Phraya River into the central plains. It also enters the Chee and Mun Rivers and flows into the Mekong River in the northeastern region, the coastal plains as well as the eastern and southern regions. Tropical cyclones sweeping through Vietnam or the southern peninsular add to the risk of flooding. Thailand’s existing water control systems, dams, irrigational canals and flood detention basins are not suff icient deterrence for flooding, especially in the rural areas.

The construction of the drainage tunnel to

drain flood water into the Chao Phraya River estuary

and to prevent flooding in Bangkok began in 2001.

The tunnel was considered a great success as it

contributes to a lower volume and shorter period

of flooding in Bangkok. The tropical storm Nock-Ten

that reached the northern coasts of Vietnam in mid

2011 caused heavy rainfall in the northern and

northeastern regions of Thailand. The initial flooding

appeared in 31 July 2011 and claimed 13 lives in the

f irst week while heavy rains and floods continued

to devastate 16 provinces. It was not long before

the floods moved southward after the Chao Phraya

River was overflowed by its many branch rivers and

inundated the central provinces. By 4 October, 25

provinces were flooded and the risk of flooding had


increased at an alarming rate after many major dams

had reached or almost reached their capacity.

The 2011 floods that inundated the plains

of the Chao Phraya and the Mekong Rivers began

towards the end of July 2011 and ended on 16 January

2012 had affected over 12.8 people. The World Bank

had estimated 1.44 billion baht in economic damages

and losses from the 2011 flood, which ranks it as the

world’s fourth costliest disaster. The flood devastated

an area of over 150 million rais, covering both

agricultural and industrial zones in 684 districts of 65

provinces, affecting 13,595,192 people from 4,086,138

households. 2,329 houses were totally destroyed,

96,833 houses were partially damaged. 11.20 million

rai of agricultural areas, 13,961 roads, 777 water

drainages, 982 weirs, 142 embankments, 724 bridges/

bridge necks, 231,919 rais of f ish/prawn/shell ponds,

13.41 million cattle were affected. There were a total

of 813 deaths (in 44 provinces) and 3 missing persons.

This flood was said to be “the worst flood in terms of

the volume of water and the number of victims”.

Flood situations in MEA’s operating areas

August – September 2011 The flood

inundated Phaholyothin Road at the National

Memorial section and other areas. The Chao Phraya

River overflowed its banks and flooded Tha Phra Chan

pier areas and the riverfront houses.

October 2011 Residents of 3,384 households

in 73 Bangkok communities were flooded. The

Bangkok Metropolitan Administration (BMA) tried to

drain water through three sluice gates while BMA’s

district off ices prepared 500,000 sandbags and

distributed to local residents to build temporary

embankments. Many areas were flooded and tended

to spread to other areas. 420,000,000 m3 of water

per day was drained into the Chao Phraya River

through the pumping stations around Bangkok.

However, the amount of water released from the

dams above Bangkok together with additional

rainfalls amount to 26 km3. The Department of

Irrigation forecasted that with no additional rainfall

it would take 30-45 days to empty this volume of

water into the sea. Toward the end of October Rangsit

Market and Phaholyothin Road were inundated.

Several types of goods started to be in short supply.

Car owners began parking their vehicles on the toll

ways while some people migrated to the provinces

following the government’s advice.

At high tide, many roads in Samut Prakarn

Province were under 50 cm high flood. Over 2 km.

long stretch of road in front of the Imperial World

Department Store in Samrong District was inundated

and small cars could not enter the area. Flood

situation in Bang Yai District reached critical level with

the opening of the sluice gate at Anake-ditharam

Buddhist Temple in Bang Yai Sub-district of Bang Yai

District, Nonthaburi Province. Fruit orchards and flower


gardens in the areas were deluged and suffered 100%

damaged. The rarest strand of gardenia, “Khiew Kratae”,

was also lost. The roads were automatically closed to

traff ic due to rapidly increasing level of flood. Strong

and turbulent currents swept through 69 villages

in 6 sub-districts. The hardest hit area was the in

Bang Muang Municipality where only large cares

could pass.

BMA declared Don Muang, Sai Mai, Laksi,

Bang Khen, Klong Samwa, Bang Plad, Taling Chan,

Tawee Wattanan, Bang Khae, Phasi Charoen, Nong

Khaem, Jatuchak, Bung Kum, Bangkoknoi, Jom Thong,

Bang Born, Bang Khun Thian, and Phayathai (later

cancelled) Districts the evacuate zones. The areas of

Samae Dam in Bang Khun Thian District from Rama II

Intersection to the Wongwian Yai – Mahachai railway

line were also declared the evacuation zones. The

ad-hoc centre for the flood, windstorm, and landslide

prevention and solution reported that 36 out

of 50 Bangkok districts were the disaster areas.

Bang Chan Industrial Estate notif ied Level 1 disaster

to 93 business operators.

The 2011 flood had

both direct and indirect impacts

o n M E A’s C S R o p e r a t i o n s ,

particularly the preliminary

research on the environmental

impacts of the coastal erosion

p r e v e n t i o n b a r r i e r s . T h e

l a n d s c a p e i m p r o v e m e n t

projects aroundthe exhibition

building and the construction

o f n at u re s t u d y b r i d g e i n

the Mangrove Forest for the

Protection of the Metropolis project had to be

postponed.

Educational institutes in Bangkok and its

vicinities were closed and the evaluation committee

of the participating schools’ energy conservation

performance under the Revive the World, Reduce

Energy Use project was unable to complete its

evaluation.

Nevertheless, implementation of Strategy 1

CSR projects was carried out in compliance with MEA’s

mission and in response to the relationship that MEA

has formed with all its stakeholders and employees.

A total of 23 projects that covered all four dimensions

of CSR performance were implemented. It was

apparent that the outcome of these projects was

consistent with MEA’s operational directions. Certain

obstacles were encountered but they came from

external factors that were beyond MEA’s control.

On the whole, Strategy 1 CSR operations were

successful representation of MEA’s image as an

outstanding organization in social and environmental

conservation.


1

Strategy 2 Stakeholder Collaborative Networks

This strategy involves the development of good stakeholder relations by giving

stakeholders knowledge, understanding, and awareness on CSR operations with the aim of

creating cooperation and participation that will increase the corporate values and create

sustainable social and environmental development. Four projects under this strategy were

implemented.

Endorsement and Promotion of MEA’s Employee Participation

in CSR Activities

This CSR project recruited membership in the MEA Jitarsa (Volunteering) group.

They organized a discussion session to exchange ideas about MEA’s CSR activities, the

formation of a website and production of public relations media, the exchange of news,

information and membership opinions, and the endorsement of participation in MEA’s

CSR activities by members and MEA employees.


2

3

30 31

Promotion of Collaborative Network and Participation in CSR Activities.

MEA developed a collaborative network with other organizations and the civil sector to

carry out various activities such as supporting and networking the planting and conservation of

seagrass to generate a natural balance in the vicinity of Kangkao Island in Tha Kharm Sub-district

of Palian District in Trang Province, supporting the establishment and promotion of a Five-star

energy conservation schools network to organize activities to create incentives and to educate

other schools in energy and environmental conservation, supporting the Off ice of the Basic

Education Commission in organizing activities to educate and create a nationwide network

of teachers, educators, and

educational supervisors so that

they can integrate energy and

environmental conservation

knowledge to the curricular of

all categories of learning.

Evaluation and development of a collaborative framework for

stakeholders

MEA organized a discussion group by MEA’s employee Jit-arsa to study the needs and

collaborative guideline between the corporate and the employees. These guidelines were

developed into a clearer collaborative guideline and to develop CSR activities that are agreeable with

the corporate and employee needs.

For those outside the organization, MEA organized meetings and liaised with stakeholder

groups. It also organized focus group meetings of the f ive-star energy conservation schools to discuss

social and environmental issues. Through these activities stakeholders, especially the participating

schools, were eager to perform more CSR activities. Collaboration among the school groups which

organized energy and environmental conservation activities within the school setting and outside

communities on a continuous basis.


4


CSR Performance

Development and Communication of CSR Operations within and

Outside the Organization

The MEA Jitarsa website was established

as a communication channel to publicize/exchange

news, information and opinions among MEA’s

employees and website members. It produced news,

documentaries and audio messages on MEA’s CSR

operations for radio/television broadcasting and for

publication in the in-organization journal and in the

monthly newsletter for members of the MEA Jitarsa

website.

I mplementat ion of CSR projec ts

according to Strategy 2 objectives enabled MEA

to create good relationship with all groups of its

stakeholders. The stakeholders acknowledged,

understood and approved of MEA’s CSR

performance both within and outside the

organization. This relationship led to the

establishment of many concrete energy and

environmental conservation networks, such as

the collaborative network of 17 f ive-star energy

conservation schools who acted as mentors

to other schools, providing advice and

information on energy and environmental

conservation issues. The collaborative network

of 10 schools associated with the Saint Joseph

Convent School who worked together on various

energy and environmental conservation programs.

MEA also established a collaborative network with

a variety of state organizations (the Off ice of the

Bas ic Educat ion Commiss ion) , non-prof i t

organizations (educational institutes), and private

organizations (Honda Company, Rakluke Group

Co m p a ny ) i n

educating and

disseminating

information on

major energy

and environ-

mental issues to education personnel so that

they can incorporate such information in their

instructional media.

However, there were some problems

with the establishment of the in-organization

collaborative network, for example, member of

the MEA Jitarsa network were unable to fully

participate in the network’s activities due to the busy

workload and lack of support from their work units.


1

32 33

Strategy 3 Corporate Development for Social and Environmental Sustainability

This group of CSR operations focused on the integration of all sectors and all work processes

within MEA to perform under a balanced condition between economic, social and environmental

activities with the goal of achieving sustainable CSR performance. MEA launched four CSR projects

that agree with this concept.

Development and Monitoring of Sustainable Organization

Performance (10 Framework)

MEA conducted a self assessment to assess its work processes and integrated CSR

operations into all of these processes at the strategic level of the organization. It also

collaborated with various work units within the organization, prepared social and environmental

risk plans and compiled reports on the performance of these plans.


2

3

Development and Management of CSR Knowledge for Sustainable

Development

MEA compiled the body of CSR operations

knowledge in order to set up a COP (Community

of practice) webpage on CSR practices that MEA

employees could access, analyze and utilize the

information in their work.

CSR Outcome Mapping

MEA adopted the Outcome Mapping evaluation system which focused

on behavioral changes brought on by a project in designing various activities that

would lead to sustainable development of an organization. In 2011, four Outcome

Mapping projects were implemented: the Revive the World, Reduce Energy Use

Project, the Young MEA project, the Mangrove Forest for the Protection of the

Metropolis Project, and the Seagrass Planting for environmental protection project.

Implementation of all four Outcome

Mapping projects enabled MEA to clearly project

its public image and major concerns on the critical

issues of social and environmental responsibilities

as well as on children and youth development.

All four projects can be further developed to include

CSR activities that can be fruitfully collaborated with

MEA’s boundary partners and alliance organizations.


4


CSR Performance

Promotion of stakeholder involvement

in CSR operations

MEA collected relevant information, contents

and key issues on its CSR operations as well as details of

their underlying concepts, CSR Master Plan guidelines

and CSR plans, then compiled them

in to a COP webpage based on

the Learning Organization (LO)

principle.

Through its implementation of sustainable CSR projects in compliance with

Strategy 2 objectives, MEA was able to integrate the operations of all sectors of the

organization into its primary CSR approaches that focus on creating corporate awareness

and culture of distinctive and systematic CSR directions. MEA was able to create the

volunteering spirit that clearly reflected its unique identity as an organization with serious

commitment to work for social and environmental benef its.

However, CSR performance under Strategy 3 objectives is still incomplete and

MEA is waiting for the COP Working Committee’s approval on the establishment of MEA’s

community of CSR practitioners.


1 Award Title : Thailand Energy Awards 2006 (in the Energy-saving Promoter category)

Awarding Organization : The Ministry of Energy

2 Award Title : Outstanding Corporate Social and Environmental Responsibility Award 2007

Awarding Organization : The Ministry of Finance


Awarding Organization: The Ministry of Finance

4 Award Title : Certif icate of merit for Outstanding Supporting Organization for the Disabled 2008

Awarding Organization : The National Off ice for the Empowerment of Persons with Disability



CSR Achievements and Awards



6 Award Title: Outstanding Corporate Social and Environmental

Responsibility Award 2009

Awarding Organization : Ministry of Finance

7 Award Title : Outstanding Biodiversity Conservation Award 2009

Awarding Organization : The Ministry of Natural Resources and Environment

8 Award Title: Winner of Floral Float Parade Contest in the category of Beautiful Float, Songkran

Festival 2009 and receiver of the HRH Princess Maha Chakri Sirindhorn’s trophy.

Awarding Organization : The Bangkok Metropolitan Administration

9 Award Title : Commendation Award for Red Cross Booth 2009 (in the Information Technology)

category), on the theme of “HRH Princess Maha Chakri Sirindhorn’s IT Activities”

Awarding Organization : The Thai Red Cross Society

10 Award Title: Award for supporting activities to celebrate the inauguration of the Sirindhorn

International Environmental Park (2010)

Awarding Organization : The Sirindhorn International Environmental Park Foundation

11 Award Title: Supporting organization of the Dream School Project Award (2010)

Awarding Organization : The Ministry of Education



13 Award Title : Commendation Award for Red Cross Booth 2010 (on the theme of “The King’s royal

Talents in the Memories of the Thai People”)


14 Award Title : Certif icate of merit for supporting organization of the 8th ASEAN Skills Competition, 2010

Awarding Organization : The Ministry of Energy

15 Award Title : Certif icate of merit, First Prize for the Red Cross Booth 2010 (on the theme of

“Education and Learning for Community Empowerment”)


The Metropolitan Electricity Authority

Documents

Transcript of The Metropolitan Electricity Authority