The different factors that could explain the lower return...

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GHENT UNIVERSITY FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION ACADEMIC YEAR 2013 2014 The different factors that could explain the lower return of BAN-members Master thesis submitted in order to obtain the degree of Master of Science in Commercial Sciences Ellen Van den Eede Jens Van De Walle Under the guidance of Prof. Rudy Aernoudt

Transcript of The different factors that could explain the lower return...

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GHENT UNIVERSITY

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

ACADEMIC YEAR 2013 – 2014

The different factors that could explain the lower return of BAN-members

Master thesis submitted in order to obtain the degree of

Master of Science in Commercial Sciences

Ellen Van den Eede Jens Van De Walle

Under the guidance of Prof. Rudy Aernoudt

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GHENT UNIVERSITY

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

ACADEMIC YEAR 2013 – 2014

The different factors that could explain the lower return of BAN-members

Master thesis submitted in order to become the degree of

Master of Science in Commercial Sciences

Ellen Van den Eede Jens Van De Walle

Under the guidance of Prof. Rudy Aernoudt

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Permission

Undersigned declares that the content of this masters’ thesis may be consulted and/or

reproduced, if cited.

Ellen Van den Eede

Jens Van De Walle

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I

Preface

This master thesis is the final part of our education as Master of Commercial Sciences at the

University of Ghent.

By this way we want to express our gratitude to all those who, directly or indirectly, contributed

to the realisation of this master thesis.

First we want to thank Professor Aernoudt for his expert guidance, suggestions and constructive

criticism. We could always go to him with questions and always received a correct feedback.

His insights meant a great value at the completion of this master’s thesis. We would also like

to thank Mr. Reginald Vossen, CEO of BAN Vlaanderen, for its contribution to our thesis.

Without his help it was not possible to build up a reliable sample. A special word of thanks

goes to all the Business Angels who were willing to cooperate to this research.

Further we wish to thank Jana Vastenavondt and especially Johan Allemeersch for the

proofreading and critical feedback.

Finally, we would like to thank all our friends and family for their moral support. They often

gave us the motivation to persevere.

Ellen Van den Eede & Jens Van De Walle

August 2014

Ghent

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II

Table of content

Preface ......................................................................................................................................... I

Table of content ......................................................................................................................... II

List of abbreviations ................................................................................................................. IV

List of tables and figures ........................................................................................................... V

Abstract .................................................................................................................................... VI

I. Introduction ........................................................................................................................ 1

II. Literature Review ............................................................................................................... 4

A. Business angels ............................................................................................................ 7

1. Characteristics .......................................................................................................... 9

2. Matching principle ................................................................................................. 11

3. The investment process .......................................................................................... 12

4. Exit Options ........................................................................................................... 16

B. Business Angel Networks .......................................................................................... 17

1. The matchmaking process ...................................................................................... 18

2. Other services offered by the networks ................................................................. 19

3. Government support ............................................................................................... 21

4. Business Angel Networks across the world ........................................................... 25

5. Business Models .................................................................................................... 31

6. Criticism ................................................................................................................. 36

III. Research methodology .................................................................................................. 39

A. Aims and importance of this study ............................................................................ 39

B. Data collection ........................................................................................................... 39

C. Data description ......................................................................................................... 42

D. Findings ..................................................................................................................... 49

1. Member of BAN or not .......................................................................................... 49

2. Financing ................................................................................................................ 52

3. Advisory ................................................................................................................. 53

4. Objectives of BAN Vlaanderen ............................................................................. 55

5. Negative Selection ................................................................................................. 58

IV. Conclusion ..................................................................................................................... 59

V. Bibliography ..................................................................................................................... 62

VI. Appendix ....................................................................................................................... 67

Appendix 1: Deficiencies in investment opportunities ........................................................ 67

Appendix 2: Deal making process ....................................................................................... 68

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III

Appendix 3: Interview .......................................................................................................... 69

Appendix 4: Training session for entrepreneurs at BAN-VLAANDEREN ........................ 72

Appendix 5: Ideaalprofiel dealmaker BAN Vlaanderen ...................................................... 75

Appendix 6: overeenkomst met investeerder ....................................................................... 76

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IV

List of abbreviations

AAF Ark Angel Fund

BA Business Angel

BAN Business Angel Network

BAA Business Angels Academies

BAE Business Angels Europe

COIN Canada Opportunities Investments

EBAN European Business Angel Network

FFF Friends, Fools and Families

FSMA Financial Services and Markets Authority

RBAN Regional Based Business Angel Network

ROI Return On Investments

SBAN Sector Based Business Angel Network

VC Venture Capital(ist)

VCN Venture Capital Network

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V

List of tables and figures

FIGURE 1: THE FINANCING LIFECYCLE .................................................................................................................... 6

FIGURE 2: THE INVESTMENT PROCESS OF A BUSINESS ANGEL .............................................................................. 13

FIGURE 3: THE WORKING PROCESS OF A BAN ....................................................................................................... 19

FIGURE 4: THE INVESTMENT READINESS PROGRAM .............................................................................................. 24

FIGURE 5: THE EVOLUTION OF BANS WITHIN EBAN ............................................................................................ 26

FIGURE 6: THE EVOLUTION OF THE NUMBER OF DEALS .......................................................................................... 27

FIGURE 7: THE EVOLUTION OF THE MEMBERS OF BAN VLAANDEREN ................................................................... 28

FIGURE 8: THE RELATIONSHIP BETWEEN INSOLVENCY AND THE INVOLVEMENT OF THE BUSINESS WITH THE

NETWORK ..................................................................................................................................................... 38

FIGURE 9: INVESTMENT CRITERIA .......................................................................................................................... 46

FIGURE 10: REASONS TO STAY BY BAN / REASONS TO NOT JOIN BAN ................................................................... 50

FIGURE 11: PARTICIPATION OF ENTREPRENEURS AT EDUCATIONAL EVENTS .......................................................... 54

TABLE 1: DEMAND AND SUPPLY OF RISK CAPITAL ................................................................................................. 2

TABLE 2: COMPARISON OF FORMAL AND INFORMAL VENTURE CAPITAL .................................................................. 5

TABLE 3: OVERVIEW OF THE BUSINESS ANGEL MARKET IN EUROPE ...................................................................... 26

TABLE 4: THE DIVISION OF REVENUES ................................................................................................................... 34

TABLE 5: THE CALCULATION OF THE SUCCESS FEE ................................................................................................ 35

TABLE 6: DEMOGRAPHIC CHARACTERISTICS OF BAS ............................................................................................ 43

TABLE 7: INVESTMENT PREFERENCES OF BAS ....................................................................................................... 45

TABLE 8: INVESTMENT CHARACTERISTICS ............................................................................................................. 47

TABLE 9: EXIT RELATED TOPICS ............................................................................................................................ 48

TABLE 10: THE ADVANTAGES AND DISADVANTAGES OF BAN VLAANDEREN........................................................ 51

TABLE 11: IMPORTANCE OF THE TASKS ACCORDING TO BAS ................................................................................. 55

TABLE 12: QUALITY OF THE TASKS ACCORDING TO BAS ....................................................................................... 55

TABLE 13: QUALITY OF TASKS ACCORDING TO BAS .............................................................................................. 57

TABLE 14: IMPORTANCE OF THE TASKS ACCORDING TO BAS ................................................................................. 57

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VI

Abstract

The accessibility and availability of capital is an important determinant for start-up firms to

survive. Therefore knowledge of the different financing sources is very useful. There is

substantial literature available about the different forms of financing, except in the field of

informal capital. Business angels are sometimes improperly labelled as an obscure source of

financing, despite the fact, they are still needed to support the entrepreneurial climate all over

the world. This is why the government nowadays still subsidise a lot of business angel networks.

This study is based on the research of Harrison and Mason (2002) which states that a business

angel network provides a lower return for business angels. The purpose of this thesis is to detect

the incentives, within BAN Vlaanderen, that could confirm this hypothesis. A semi-structured

interview is used to find out delicate data about business angels. Our results indicate that the

main tools used by business angels to decide if they want to put their money are: the screening

of the projects, the training and the negative selection. Our study also shed light if BAN

Vlaanderen succeeded in their objectives. To conclude some advantages are listed why business

angels would still join BAN Vlaanderen.

Keywords: business angels, business angel networks, BAN Vlaanderen, return

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I. Introduction

“In 1874, Alexander Graham Bell used funds from business angels to found Bell Telephone. In

1977, business angels invested $ 91.000 in Apple Computer” (Ramadani 2009, page 2). These

are two examples showing the importance of business angels in the past. In the current period,

due to the increasing equity gap (infra), they are becoming even more important.

Nowadays, in the socio-economic society there are many individuals with good business ideas

willing to bring them to a successful offer. But in the development process these projects face

a lot of problems. Although there are a lot of possible ways to finance a project, in this stage

the research will predominantly focusses on the informal capital market, with their

opportunities and threats. Entrepreneurs are not able to find the money they need due to the fact

that the informal capital market is not the most visible segment of the financing cycle, although

it is the most likely one. Notwithstanding the market is underdeveloped and faces inefficiencies,

both the investor and the entrepreneur experience high search costs to find a perfect match. This

contributes to many unrealised projects. In conclusion, there is a need to make the informal

capital market more accessible for both the investors and the entrepreneurs.

Different funding sources are used to develop a project (Gullander and Napier 2003). In the

first phase of financing, the owner starts investing in his own project. Afterwards it is possible

to find money with family and friends willing to invest their money. (Described as Family,

Friends and Fools (FFF)). This kind of informal capital is relatively small and rapidly

exhausted. In the meantime the entrepreneur must continue to search for new forms of capital

(Table 1).

From this point onwards, the entrepreneur moves on to the start-up and early stage of the

project. This is the moment to attract the next form of informal investors, also known as

Business Angels (BAs). Because of the high risk it is too early to attract other forms of

financing, which is why it is also referred to as “The financier of last resort” (Aernoudt 2010).

During the start-up and early stage, many people are searching for money at the informal

market. Therefore there is a high demand for venture capital. On the other hand, the supply is

rather low due to the high risk of the investment, leading to a first funding/equity-gap, where

business angels are able to solve this problem (Table 1).

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From the moment that the project has proved its success, we are getting closer to the market.

The supply will be high and on the contrary the demand is rather low. This results in a shift

from the sellers’ market into the buyers’ market (Aernoudt 2005). Institutional investors are the

most commonly used form of financing in the expansion phase. At this point another problem

arises. Venture capitalists are always looking for bigger deals with less risks, resulting in a shift

to a later financing round. The crisis of 2008 has accelerated this phenomenon. This is why

business angels have to bridge a bigger financing period and need to provide more capital in

order to reduce the so- called second equity gap (Aernoudt 2005) (Table 1).

Table 1: Demand and Supply of Risk Capital

Source: Gullander and Napier, 2003

As already mentioned there is a huge information gap on both sides. On the demand side, lots

of projects do not succeed because they simply do not find the money to start their business in

the early stage. There are also difficulties on the supply side, because business angels do not

find good projects to invest in. Many young entrepreneurs do not have good management skills,

have poorly drafted business plans, etc. All this results in business angels who do not want to

invest in these new projects. “Business angels like to invest rather in an A player with a B idea,

than a B player with an A idea.” (Morrissette 2007, page 59).

Another advantage of business angels is that they invest ‘smart money’. During their own career

they have gathered a lot of expertise and built up a large business network which they would

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like to share with other entrepreneurs. If these business owners decide to attract a business angel

they get more than the money alone. The major problem of all is still to find a perfect match

between a business angel and a good project. Governments and private organizations are trying

to solve this problem by establishing Business Angel Networks (BANs) (infra).

A lot of research has already been done about the topic business angels, especially about the

characteristics. But much information about this financing form is still unknown because they

want to stay anonymous. Until now there exist just a handful of papers about European BANs

and their working process, the differences across the world, etc. (Knyphausen-Aufseβ and

Westphal 2008). With our thesis we want to add some value to the research that has already

been done about business angels. The aim is to examine the factors why business angels achieve

a lower return when they are member of BAN Vlaanderen, while focusing only on the Flemish

speaking part of Belgium.

The structure of this paper is as follows. In section 1, the literature review shows what has

already been examined in the past. The first part is about the phenomenon business angels in

general and their specific characteristics. The second part, business angel networks, explains

what their tasks are, how they are organized and so on. Then section 2 revolves about the actual

research where a semi-structured interview is conducted to attain all the data needed for this

research. Finally, section 3 gives a general conclusion and some possible solutions.

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II. Literature Review

“Business angels are like an insect, they are living in the atmosphere and contributing to nature

and society but you cannot always see them while they are doing their jobs.”

Business angels are not a new phenomenon, during the end of the 19th century the term ‘angels’

already existed on Broadway (Mason 2011). They were wealthy individuals who financed new

musicals and theatrical productions, not only for the return of their investments but also for

their love for the theatre and the possibility to meet famous actors, screen players, etc.

(Ramadani 2009, Lange et al. 2003, Enica 2011). Furthermore the term ‘business angels’ relates

to those individuals who are doing the same thing as the previously mentioned ‘angels’ but in

a business environment (Mason 2011).

Graham Bell, Ford, Apple, Body shop, Amazon, etc. These are all examples of famous and

large companies who are financed by business angels (Ramadani 2009). Private angels,

business angels, angel investors and informal investors are all alternative terms for a person

who finances small and medium enterprises with a high growth potential. They do not only

invest their money, but also share their expertise with the entrepreneurs they invest in

(Morrissette 2007). So BAs do have an important function, because small companies are an

important driver for the economy: “small companies provide 75% of all new jobs, over 90% of

all employers are small businesses” (Morrissette 2007, page 1). Meaning that the development

of high-growth SMEs strongly depend on early-stage funding (Macht and Robinson 2009).

Business angels are not the only form of private equity funds. To give a brief summary, the

umbrella term is private equity which falls apart in two sorts of investments namely the

informal- and formal capital. The first one is taken by the business angels, FFF, etc. and the

second one implies the venture capitalists. Many studies have already investigated the

difference between these investors (Aernoudt 1991) (Table 2). Starting with their different

perception towards a project. A formal investor is rather interested in the objective aspects, such

as the business itself and also the product or market. While business angels are attracted by the

entrepreneurs and their characteristics, called the ‘jockey principle’. Considering these

characteristics, the business angel wants a lower return on investment (ROI) than a venture

capitalist. They are more interested in the challenge and pleasure of helping young

entrepreneurs.

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Table 2: Comparison of formal and informal venture capital

Formal capital Informal capital

Perception Analyse the business Believe in the entrepreneur

Focus Product-market (the ‘horse’) Entrepreneur (the ‘jockey’)

Stage of investment Development Seed, early stage

Expected return Return 35-40% Challenge, return 20%

Experience Investment experience Entrepreneurial experience

Adapted from: Aernoudt R., 1999

Morrissete (2007) points out that in the US an average of 400.000 angels invest $ 50 billion in

approximately 500.000 companies each year. In contrast, there are just 250.000 BAs in the EU-

27. This confirms that the business angel market is still less mature in Europe, compared to the

US (EBAN 2012). Besides, the amount of business angels is 11 times the amount of venture

capitalists (Lange 2003, EBAN 2012). The main reason for this difference is that business

angels invest their own money and take more risks. Besides this, formal venture capital is

mostly managed by a third party, the venture capital manager, who invests the funds provided

by institutional investors. This is in contrast to BAs who invest without intermediary. Venture

capitalists’ only aim is to create a very high ROI. In addition, angels invest only a part of their

assets (5 – 15%) in these kind of companies. Even if these projects fail and they lose all their

investments, it will not affect their life dramatically (Mason et al. 2003). Another term for

business angels is smart money. Besides money they also provide the entrepreneurs with their

skills, expertise, knowledge and their contacts (Gullander and Napier 2003). This is one of the

most important characteristics of a BA which makes them different from other financing forms.

According to table 2, there is still another difference between these private equity funds which

leads to the following financing structure of a project (Figure 1). As already mentioned business

angels (BAs) prefer to invest in the seed, start-up and early stage of a company (Lange et al.

2003). According to the research of EBAN (2012), there are also some countries in the EU-27

where they invest in the expansion stage. Moreover the amount invested is around $ 500.000,

while venture capitalist issue at least $ 3 till $ 10 million. In these stages of financing they have

already used their own funds and maybe the funds of FFF. Mostly these funds are not enough

to develop the project. In addition capital from formal investors is not an option, because the

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project is still too far from the market and though too risky. The only way to cope with this

valley of death is by attracting BAs. The following parts focusses only on the informal capital

market.

Harrison and Mason (2002) point out that there is also a difference in experience. Formal

investors made on average 23 investments compared to 4 by business angels. On the one hand,

this indicates that formal investors are more experienced on the field of the amount of

investments compared to business angels. On the other hand, business angels are mostly

successful cashed-out entrepreneurs who have a unique selection of skills which in turn makes

them more entrepreneurial experienced than venture capital fund managers.

Source: docstoc.com/docs/72357975/Financing-Life-Cycle

Finally, there is another significant distinction between a VC and a BA. Venture capital is

managed by a venture capital manager who invests the money of someone else. In contrast, the

business angel invests his own money and there is no third party involved in this process. This

results in an agency problem in the case of the VC. In other words, the manager of the VC fund

is the agent and is supposed to make the best decisions in favour of the principal, the VC. Above

all, the best interest of both parties can differ from each other. That’s the reason why they call

it the principal-agent theory (Aernoudt 2012).

Figure 1: The Financing Lifecycle

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A. Business angels

A lot of research has been done about the characteristics of business angels. But there is not a

general accepted definition that explains the term business angels. In the report of EBAN (2012,

page 4), they are defined as “A knowledgeable private individual, usually with business

experience, who directly invests parts of his or her personal assets in new and growing

unquoted businesses. Besides capital, business angels provide business management

experience for the entrepreneur.” On top of that they are not typical investors who just want to

invest their money and get a high ROI, they also want to invest their time (Aernoudt 1999).

This definition will be further explained in the next paragraphs.

Smart money. One of the major differences between VCs and BAs is the fact that BAs do not

only invest their own money but also their expertise, managerial experience, their network, etc.

This is necessary because a lot of young entrepreneurs have a good technical basis but do not

have the management skills to succeed in their project (Macht and Robinson 2009). Above all

they invest their own personal assets in companies and not funds coming from banks, university

endowments, pension funds, etc. (Ramadani 2009). This includes that BAs do not have any

legal duty of care about how to invest their funds. There are still other things which makes them

different from venture capital. Business angels do not have the obligation to invest if they do

not find an interesting investment. In addition, they are able to make decisions faster and even

at a lower cost for the investee business. They require less specialized financial and legal due

diligence (Mason 2009). Besides angels are involved in the investee business, which reduces

the information asymmetries and moral hazard resulting in a risk reduction. Furthermore,

business angels make their own decisions about in which project they will invest or not.

Afterwards the money for the project will be transferred in a direct way and not through any

kind of fund (Mason 2011).

High net worth. Business angels do not only give the resources needed but also their experience

in a specific sector. On average they spend £ 10.000/deal with a portfolio of two till five

investments (Ramadani 2009). Morrissette (2007) also finds that a business angel has an

investment size of $ 50.000 till $ 150.000 in total with an average of three deals. In addition,

Aernoudt (1999) finds that the average investment deal is between € 25.000 and € 250.000,

which is around 25% of their available assets. They make investment decisions for three to five

years. On average once every two years they consider to make a new investment (Lange et al.

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2003). To invest such large amounts of money, they need to be wealthy individuals. According

to the research of Ramadani (2009), one out of three business angels have a net profit of one

million dollar in the United States but in Great Britain 19% of them are millionaires. Mainly

two third of their wealth comes from the sale of their own past business ventures (Aernoudt

1999). But they do not spend it all due to the high risk in these unquoted companies, only 5 till

15% of their investment portfolio is spent. This implicates that a failure of an investment will

not have a substantial effect on the personal life of a business angel (Mason 2011).

Not only ROI-driven. Berry Moltz, a famous angel and cofounder of the organization Prairie

Angels, says: “During the past, as an entrepreneur, I have achieved great successes, but I have

also had failures during my work. Now I want to transfer my experience to the others, to help

people not to make the mistakes I have made. I have failed sometimes, and I do not want others

to fail, too. Now I want to try myself as a counselor of young entrepreneurs in order to help

them make their dream come true” (Ramadani 2009, page 9). This quote proves that business

angels are not only driven by financial motivations, they do expect a return rate between 20%

and 30% of their investments but also non-financial motivations are important.

For one out of three angel investors, the ROI is not the main motivation. Even half of them will

be satisfied with a lower return in order to establish other kinds of wealth like helping young

entrepreneurs, local economic development with more working placements and economic

prosperity (Morrissette 2007, Enica 2011). Another motivation, considered as psychic income,

is the fun and pleasure of financing risky projects. Thirdly, there is also an altruistic motivation

especially in the United States. Meaning that BAs want to support some special events that has

affected their own life or just want to help young entrepreneurs (Mason 2011). Ramadani (2009)

gives the example of breast cancer, when a business angels’ wife experienced this disease it is

reasonably that he will invest in projects that helps to cure breast cancer. Finally, BAs do not

look for a majority stake because their aim is not to own the company (Aernoudt 1999). This

makes them again different from the other types of investors.

Unquoted companies. Business angels invest in unquoted companies, especially in new or

recently started companies. The aim of a BA is to be an active investor in the investee business

by helping them to grow and become a flourishing business (Mason 2011). But there are also

passive angels, those angels are reluctant to become highly involved in the business. It seems

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contradictory but some researchers argued that the differences could be explained by the

ambiguous boundaries between active and passive angels (Macht and Robinson 2009).

Anonymous. Wealthy people do not want to proclaim the news through a loudspeaker.

Otherwise there will be a lot of people who will ask to invest in their project. In addition, a

typical catholic mind-set is that they do not want to spread the word that they are wealthy

individuals. This, in contrast to the Protestants. In general business angels want to stay out of

the spotlights (Macht and Robinson 2009).

Facilitation of further funding. It is commonly known that there is a kind of leveraging effect.

Companies who are financed by a business angel have more chances to raise capital from other

sources like banks and VCs. A possible reason for this could be that a BA-backed company

radiates more confidence. Another way of thinking is that when VCs invest in BA-backed

companies they have less costs because they can share the due diligence efforts and all the

experience of the BA (Macht and Robinson 2009).

1. Characteristics

Remarkably one of the things that most of the researchers agreed upon are the characteristics

of these business angels. The characteristics of a regular business angel is described as follows:

Male. Surprisingly the basic definition of a BA says that 95% of them are male (Mason 2011).

This raises many questions about why women apparently do not make a chance as BA.

According to the research of Hill and Sohl (2007), women entrepreneurs strongly depend on

the business angel market because they are more likely to obtain angel capital (73%) than

venture capital (15%). Although women do acquire less angel capital for an increasing number

of women entrepreneurs. But still very few women business angels are identified. In the UK

and Australia there are only 1% female business angels recognized, Norway and Japan 3%, in

Singapore 10% and 15% in Canada (Arenius et al. 2005).

In the paper of Harrison and Mason (2005) there are several factors which explain this

underrepresentation. First, women are discriminated on the field of access to finance, financial

markets and by financial institutions. There is still a need for research to give a supportive

explanation. Until now, the lesson that can be learned is that size, age and type of business are

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more important than gender. Second, there are gender differences in abilities and preferences.

Women do have lower levels of entrepreneurial experience, family background and social roles

and a lower stock of financial and human capital. Third, in a competitive environment women

are less effective than men. A study finds out that when you reward the person who wins, men

have a higher performance in mixed-gender groups than women (Harrison and Mason 2005).

All of these factors have an influence on evolving social capital, resulting in more or less

entrepreneurial activity. Hill and Sohl (2007) add two factors for explaining why there are still

less women business angels. Women have the characteristic to be more risk averse (Becker-

Blease and Sohl 2008, Huang and Kisgen 2008). Due to this, they make more conservative

choices. By introducing due diligence and advising the entrepreneurs in the post-investment

stage they try to solve this risk-aversion of women BAs. Secondly, the glass ceiling effect still

remains and has its effects on the place of women in the field of finance, accountancy and

investments. This results in a current female population who is less skilled and experienced.

Notwithstanding this could be true for developed countries, obviously in third world or BRIC

countries, women are far more entrepreneurial then men. Mini-loan and crowdfunding are

running very well in those countries and women have the best performance (J. Allemeersch,

personal communication, 2014).

Between the age of 40 and 64 years. This characteristic is confirmed by Aernoudt (1999),

Mason (2011), etc. The age of minimum 40 years reflects the time needed for themselves to

build up a thriving business and to sell it to the public. But also this period of time is represented

by the children getting out of their parental homes which is necessary to build up a high net

worth. Besides the reason why they are not older is because business angels want to follow up

their investments (Aernoudt 1999).

Educated. Education is a factor that plays a major role in the success of a BA. Most angel

investors have a college degree and many of them also have a graduate degree (Morrissette

2007). On the contrary Mason (2007, 2011) says that BAs with a PhD are a rarity, because of

an inverted U-shaped graph relationship between education and entrepreneurship. In other

words, an investor with either a very low or a very high degree is less likely to invest. This

pattern is also confirmed by Arenius et.al. (2003) and Ramadani (2009).

No sector preferences. There is not a specific sector in which they invest in. But it depends on

the sector in which they already have expertise (Aernoudt 1999, Lange et al. 2003). The

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occupation of angels according to Ramadani (2009) is: 25 % in finance, 20 % in machines and

equipment and 55 % in medicine, production, constructions of biotechnology, etc. Nevertheless

other research proves that 68 % invested in manufacturing companies and a minimum of 20%

invested in retail, financial services, and construction and service businesses. To conclude, these

contrasting outcomes claim that more than half of the BAs invest in industries where they do

not have any experience in (Morrissette 2007, Macht and Robinson 2009).

Local. Particularly business angels prefer to invest locally, meaning between 50 and 100 miles

from home or in other words 1 till 5 hours driving by car (Ramadani 2009, Lange et al. 2003).

Also stated by Aernoudt (1991) ‘the one day drive by car’, meaning that the business angel has

to be able to visit the enterprise in which he invested in and turn back home all in a one seven

hour work day. Mostly it is within 60 kilometers from their home. Besides that, there is also

such a thing as geographical dispersion. Where on the world map are the business angels active?

The answer to that question is everywhere but certainly not only in metropolitan centres like

the VCs (Lange 2003). Furthermore, this raises the question of how do these business angels

find their potential projects?

There are many possible ways to find interesting deals, but approximately 57% till 80% find

these deals by using their personal contacts, friends and business associates (Morrissette 2007).

This is also confirmed by Lange (2003). An increasing phenomenon is the use of intermediate

matching services which facilitates the search for the needed capital for the entrepreneurs in an

inefficient and invisible market. An example is a Business Angel Network (infra).

2. Matching principle

In the private equity environment, there are two important parties involved in a project namely

the investor and the investee. Above all, these parties have to match with each other which is

called the matching principle. They all have their own criteria to make a decision about the

project. On the one side, the first and most important party is the investor because without his

money the project cannot even start. The method used by these angels is the jockey principle,

as mentioned above (Aernoudt 1999). So the quality of the entrepreneur is the most important

factor. Other crucial points that the BAs could convince of a project is a developed product, a

high committed management team and a good business plan. But most entrepreneurs fail in

establishing a good business plan. The priorities of the investee are mainly related to find

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funding sources. Due to both the lack of collateral and the projects that are still far from the

market, this results in a refusal of money from banks and venture capitalists. Mostly funds from

FFF are not enough to cover the total financing needs. In this stage, the business angels come

in as “the financier of the last resort” (Aernoudt 1999).

The final question is how to match these two parties with each other. In the business angel

world, it is sometimes compared with a marriage. Not only they have to like each other and

believe in each other, the subjective part. Also the business plan needs to meet the standards of

the business angel, the objective part. Like Aernoudt (1999) stated: “something has to click

between both parties.” Although a notification to both parties that the other one exists can help

to match these parties together. Here, the business angel networks come in by organizing

meetings where both parties could meet each other.

3. The investment process

The investment process of a BA is one of the items that is still underexposed. The paper of Paul

et al. (2007) will be used to give a brief overview of this process, supplemented with the results

of Mason (2011). Concluding the investment process consists out of five stages: The deal

origination, deal evaluation, negotiation and contracting, post-investment involvement and

harvesting. Another formulation according to Paul et al. (2007) is: the familiarization-,

screening-, bargaining-, managing- and harvesting stage. In the next paragraphs, only the names

of Paul et al. (2007) will be mentioned. In general, the whole investment process takes one to

three months (Mason 2011). On the contrary Paul et al. (2007) stated that this time horizon

differs from deal to deal. Above all, the time ranges from 3 till 18 months from the acquaintance

to the actual investment. In short this process consists out of several subsequent steps where a

lot can go wrong. The determining step is the evaluation process which takes up most of the

time. In the following parts, the investment process will be further discussed in detail based on

figure 2.

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Figure 2: The Investment Process of a Business Angel

Source: Paul et al. 2007

First of all the business angel has to be able to get some deals through his network, meet the

entrepreneur a first time and learn something about the possible opportunities. This all happens

in the familiarization stage (Paul et al. 2007). Most of the deals arise from accidental meetings

and through their business contacts a BA has been building up over the years. In addition,

Mason (2011) recognizes that there are four sources of deal flow. Most of the times BAs are

entrepreneurs who have cashed out their own business, where a network of professional

contacts is built up. The contacts like accountants, lawyers, bankers, etc. could be possible

sources for deal flow. According to Mason (2011) and Paul et al. (2007), these are less important

due to the fact that they generate less leads to investments. Furthermore other sources like

friends, business associates and entrepreneurs in contrast to professional contacts, have a higher

chance that they effectively proceed to deals to invest in. In this very early stage the BA mostly

looks to the skills of the entrepreneur rather than the business plan. This is due to the fact that

the BA wants to be able to work together with the entrepreneur. Even if the project is brilliant,

there will be no deal if the BA cannot work together with the entrepreneur (Paul et. al. 2007).

When the business angel finally finds a capable contact that has a good idea, then the assessment

of the deal will start. This stage is called the screening stage, which consists out of two parts,

an initial screening and a more detailed screening which is mostly called the due diligence (Paul

et al. 2007). The initial screening wants to find out if the investment opportunity is worth to

spend their time on. They start by checking some general aspects like the location, the amount

that needs to be invested, the sector of the firm, etc. Secondly, they also have some personal

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investment criteria that need to be fulfilled. At this moment two elements are crucial namely

the market and the entrepreneur. It is not about the financial information because they do not

give a lot of attention to the business plan yet. Even though there need to be a potential to make

a financial return, the entrepreneur has to have a financial input and the business angels need to

know where their money will be spend on (Mason 201). They will also do a kind of background

check of the entrepreneurs to see if their first impression is confirmed (Paul et al. 2007). In the

end, if all these criteria are met and the business angel is still confident and hopeful about the

investment, then the project will move on to the next phase. According to Mason (2011) 72,6%

of the projects do not pass this phase.

The projects that pass the first phase are subject to a more detailed analysis, the due diligence

process. Here they do spend time to read the business plan and analyse the financial parts

supplemented with investigating the competition, the market situation, etc. To emphasize,

business angels want to invest in an entrepreneur with the right management skills so the quality

of the person is crucial (Harrison and Mason 1997). In the end, again 24,2% is rejected. At this

stage the business angel is also questioning himself about how he is able to make non-financial

contributions to the business (Paul et al. 2007). If the business angel has not enough financial

means or has very little knowledge about the sector, then this is also the stage to find other

business angels where a syndicate can be set up (infra).

Only 5% of the investment opportunities presented to the business angels will move to the

bargaining stage. These projects will be further analysed on strong aspects which have to

convince the angels to invest. On the one side, the entrepreneurs have to have an important set

of skills: integrity, openness and realism (Mason 2011). On the other side, the business also

needs to meet a certain list of criteria where the main subjects are: the potential for a high profit,

the exit possibility, the certainty about the motives and the financial input of the investor. The

ones that have been rejected lack realistic expectations, personal qualities, poor potential for

profit, etc. To sum up, business angels are interested if the company has a potential to grow and

has a capable set of employees that are able to realize this (Mason 2011).

After a while, when the angel has made the decision to invest in the company then the

negotiation begins. This concerns three aspects namely valuation, structure of the deal and the

agreements. Already in the beginning of this process the majority did not survive the valuation.

According to the business angel this is a difficult aspect where a lot of entrepreneurs fail. They

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should be very careful with the valuation of the firm, the idea and sweat equity because most

of the times there is an overvaluation of the idea and undervaluation of the firm. What makes it

difficult is that there is no univocal method to do this (Mason 2011, Paul et al. 2007).

Nevertheless, business angels invest in early stage businesses and a typical characteristic of

these companies is that it is possible that they only have intangible assets. This is another factor

which makes the valuation hard at this stage. Another problem that arises out of investing in

early stage businesses is a subjective method of pricing and calculating the size of the

participations which belongs to the structure of the deal. Consequently, the business angels have

to rely on their gut feeling in the valuation of an early stage business.

If the entrepreneurs survive the first round about the valuation, they move on to the contracting

round. Here the goal is to make sure that the entrepreneur and the business angel are on the

same line. The paper of Mason (2011, page 17) defined a contract as “the rights and obligations

of both parties and what will be done, by whom and over what time frame.” Above all, this

contract needs to be favourable for both parties otherwise they will not be motivated to continue

(Mason 2011, Paul et al. 2007). But not everything can be included in a contract because this

takes time, money and there are too many possible situations. This is why they attain such an

importance to the relation with the entrepreneur to handle all the possible obstacles during their

collaboration. So the contract does not mean that it is supposed to protect the investor alone but

rather to bring together the expectations of both parties.

The three previous explained stages could be repeated times and times again. When there are

new elements that could revise the opinion of the business angel, then he could decide to step

back to the previous stage and do it all over again. During these three stages the business angel

still has the right to quit the investment if something inadmissible happened (Paul et al. 2007).

Before the final step, there is still an important role for the business angels. Especially this

particular step makes them who they are by helping the entrepreneur in establishing a thriving

business (Paul et al. 2007). But not all angels are the same, there are two kind of business angels

like we have already mentioned (Mason 2011). First, there are the ones who are active in the

company and these are almost a part of the entrepreneurial team itself. Second, some are not

actively involved and hold on a passive strategy. In general, their contribution changes from a

day a week to a day a month. The research of Mason (2011) stated that geography is a

determining factor in the involvement of the business angel. Nevertheless, the main complaint

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from the entrepreneurs is that some business angels do not have enough experience about that

particular product or market of the company they have invested in.

Harrison and Mason (2002) give a brief overview of the most important step for the business

angel, harvesting. This is the main purpose of investing besides the fun and pleasure, they also

want to make money out of it otherwise it is not called an investment but a gift. In their research

they investigate the return of the informal venture capital market and they found out that this is

negatively skewed. This indicates that 34% of the exits achieve a total loss; the following 13%

has a partial loss or break-even; and just 10% is able to attain an IRR of more than 100%. Thus

business angels are more interested in avoiding bad investments than ‘hitting a home run’

(Harrison and Mason 2002).

On the whole, business angels have to make sure that their investments achieve more moderate

performances because they have less investments in their portfolio compared to venture

capitalists. The second conclusion is about the average length of holding a successful

investment. According to Harrison and Mason (2002) this is considered to be four years. In

addition, they also found a relation between performance and the holding period of an

investment. BAs only hold the investment for a short period of time when these yield a high

return. Furthermore, Mason (2011) reports that also the duration of the due diligence process,

the experience in the industry and the involvement makes an important contribution to the

performance.

4. Exit Options

Another important field of research is the way BAs achieve their return. In the business angel

market they make use of an exit to leave the company in which they have invested in. In general

there are several exit options but they are not provided to the BA immediately from beforehand.

Eventually there is a relation between the exit of the BA and the performance of the company

in which the BA has invested in (Aernoudt 2012, Harrison and Mason 2002).

Based on three possible outcomes of the company the exit options of the business angel will be

discussed (Aernoudt 2012). The first option is ‘the failure of a company’. In such a case it is

possible to do an exit simply by the loss of the stake, also called a written-off. Another possible

company that you can have at the time of an exit is ‘a lame duck’. These businesses are defined

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as the ones who do not have any growth perspectives. In this case, the business angel can do a

proposal to the entrepreneur to buy out the shares against a symbolic price. So this will depend

on the earning perspectives. ‘Growing companies’ are the last ones by which it is possible to

explain an exit, in this case there are several ways to achieve this exit. First, it is possible to sell

the shares to the entrepreneur of the company himself. Otherwise business angels can sell it to

another industrial or financial partner, if this is allowed by the stakeholders’ agreement of the

company. Harrison and Mason (2002) defined this method as a trade sale and they found out

that this is the most commonly used method to harvest a high-performing investment by

business angels. Secondly, an initial public offering (IPO) can be executed. The paper of

Harrison and Mason (2002) stated that an IPO is only “for the cream of the crop”. So this

method is mainly used by larger companies that cover a big part of the market. This is necessary

because an IPO is associated with high fixed costs. In contrast, trade buyers are more interested

in smaller companies who are performing less. Hereby what seems to be an unattractive

investment for some company can be the opposite for another one because they can take

advantage of the expertise and product lines. Moreover a trade sale has a second advantage over

an IPO, the BA can sell all of his shares at once. This means that if you step into an IPO you do

not know how many shares you will sell on beforehand. Furthermore, there are some factors

that have to be taken into account before a decision can be made about doing an IPO or not. It

depends on two elements, the potential of the enterprise and on the stock market conditions,

and above all it is not attributable with difficult markets.

B. Business Angel Networks

Based on the previously shown problems, business angels face a lot of difficulties to find an

appropriate entrepreneur. Due to a knowledge and information gap there is a huge matching

problem between these two parties (Knyphausen–Aufseβ and Westphal 2008). On the one hand

resulting in a massive amount of capital available on the market but start-up companies have

difficulties to find it. On the other hand, business angels also face difficulties in finding

attractive investments. This indicates that they experience high search costs and inefficiencies

when searching for projects. Business Angel Networks are established to facilitate meetings

between the investors and the entrepreneurs and they want to solve the inefficiencies by making

the informal market more visible (Mason 2007). Like Randy Williams CEO of Keiretsu Forum

stated: “the biggest mistake people can make is when they make an investment in a company is

to make the decision alone… the power of us is our collective whole” (Enica 2011, page 8).

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Angel investing together in groups is not a new trend (Enica 2011). In 1938, when American

World War flying ace Eddie Rickenbacker wanted capital to purchase Eastern Airlines, a

syndicate of investors led by Laurence Rockefeller stepped in with $ 3,5 million funding (Lewis

1996). Besides Kerr et al. (2010) report that angel investing is one of the oldest human

commercial activities. Investing agreements were already recorded in the Babylonian law code

of Hammurabi dating back to 1780 BC. In the last two decades organized BANs have emerged

by playing a significant role in the process of providing early-stage capital. The first BANs

with a pioneer status were already established in the 1980s, such as Venture Capital Network

(VCN) in New England and Canada Opportunities Investment Network (COIN) in Canada

(Mason 2007, Lange et al. 2003). Since the early 1990s BANs began to operate more

professionally. In contrast, Aernoudt and Erikson (2002) stated that before 1997 there was very

little known about business angels in general. At that time, there were only a few countries who

established some kind of network on a regional level. Afterwards there was an explosion of

new BANs in Europe with around 134 active networks by 2001. This leads in 1999 to the

establishment of a BAN on the European level, called European Business Angel Network

(EBAN), which is an umbrella organisation for all the BANs in Europe (Aernoudt and Erikson

2002, EBAN.org).

1. The matchmaking process

The main task of a business angel network is to match the entrepreneur and the business angel.

But how does this matching process looks like, will be explained based on figure 3. Some

researchers compare a BAN with a dating agency because it works as a channel between two

parties. It receives requests from business angels and passes them to the entrepreneurs of

different potential projects without affecting the anonymity of the angels (Harrison and Mason

2004). After the contact of both parties with BAN, there are training opportunities and also

some time for the business angels to identify potential investments. Afterwards the real

matching process starts.

Eventually, to match a business angel with an entrepreneur there is a need for a lot of high

qualified proposals. The main sources where proposals come from are: the entrepreneurs,

partners of the network such as banks, incubators, governments and the business angels

themselves (Gullander and Napier 2003). In this process a BAN plays a crucial role. Business

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angels are mostly people who have no time to waste, despite the importance of due diligence,

they prefer that this is done by someone else which could be a BAN. Afterwards the

entrepreneurs could pitch an investor on meetings, workshops or by direct contact. It is still the

business angel who decides to invest in a project (Aernoudt and Erikson 2002, EBAN 2012).

Finally, BANs also have other advantages like syndication, co-funding, etc. Some of these

topics will be explained more extensively in the following paragraphs.

Source: Course Advanced Corporate Finance, Aernoudt R., 2013

2. Other services offered by the networks

In the paper of Lange et al. (2003, page 21), there are six tasks where BANs are responsible

for:

1. Identify investors and entrepreneurs;

2. Organize some channels through which the two parties can meet;

3. Coach and mentor entrepreneurs and their projects;

4. Provide feedback mechanisms for entrepreneurs to build on investor comments and

suggestions;

5. Facilitate later rounds of financing by providing connections to banks and venture

capitalists;

6. Guarantee the confidentiality of all parties involved.

Figure 3: The working process of a BAN

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Although there is a danger of coaching the entrepreneurs to establish good business plans

(infra), there is still an urgent need for education on both sides. According to the literature there

is even a third party where the need for education is desirable namely the staff of the BANs

(Gullander and Napier 2003, Knyphaysen-Aufseβ and Westphal 2008). The target group are

mostly young entrepreneurs and to a lesser extent BAs (Knyphausen-Aufseβ and Westphal

2008). But the training is really necessary because the main reasons of rejecting a project are

the lack of confidence when a project is presented and the weak business plans of the

entrepreneurs (Brettel 2003). Thus a lot of investment proposals are not investment ready and

this is considered as a barrier when BAs are searching for potential projects. So it is the task of

a BAN to improve the quality of the projects which should lead to a higher acceptance rate by

the BA (Gullander and Napier 2003).

San José et al. (2005) argued that experience is the only training for a BA. There are many angel

investors who do not exactly know how the informal investment process really works. Besides

Aernoudt (2005) says that the lack of a structured framework is the major reason why so many

potential investors are reluctant to make the step to become an active business angel. So the

task of the BA is to select good projects but more important they need to be capable to measure

the risk that is involved with this project. When a potential investor is not able to do this then

he will not invest in the project. Therefore, establishing a centre where BAs are able to improve

their skills - called a Business Angels Academy (BAA) - could lead to an increase in the amount

of active angels. These BAAs should make programs not just for BAs but also for passive- and

virgin angels. They all need programs composed from a different perspective. For example a

virgin angel wants to develop his skills of the first stages of the investment process while an

active angel wants to learn what to do when he gets involved in an investment. The IESE

Business School is an academy that has developed an education program especially for all kinds

of business angels (San José et al. 2005).

The list of tasks mentioned above are not the only things a BAN have to do. They also have the

duty to make the market more visible and ease the transition of capital from BAs to the

entrepreneurs. More important is their screening function, BANs already make a first selection

between all the projects of different quality levels before the business angels get to see them.

Gullander and Napiers (2003) research expose that only 20% of the unscreened projects pass

the first phase. Afterwards, there is still a second selection which is done by the BA himself.

Different studies have already shown that BAs are very strict in choosing whether or not to

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invest in a project. Their decisions will be based on their existing portfolio, the location of the

investment, the market and so on. The research of Brettel (2003) found that only 8,4% of the

potential investment opportunities were accepted.

Another important characteristic of BANs is stimulating syndication of business angels. This is

a form of co-operation between different BAs (Knyphausen-Aufseβ and Westphal 2008). This

way of financing is emerged because of the increasing equity gap where BAs have to provide

entrepreneurs with more capital (Aernoudt 2005). So if they have to put a high amount of money

in one project then they are not able to diversify their portfolio which increases the risk for a

BA. That is why syndication makes it possible to step into large projects and spread the risks

which is not possible individually (Gullander and Napier 2003). Syndication also refers to the

pooling of competences resulting in a more differentiated basket of managerial skills than any

individual angel could have (EBAN 2012). In 1995 the first organized syndicate was born in

Silicon Valley, called ‘The Band of Angels’, after that time it became a rising success (Mason

2007). As a final remark, education is another big advantage of syndication. Virgin angels who

are scared to take the first step could join a group of experienced BAs to improve their skills

and even with less risks (Aernoudt 2005).

3. Government support

Almost all business angel networks depend on government support, but the government also

established measures to convince investors to become a business angel. Mostly the government

takes action on the supply side to solve the equity gap. The emphasis of these actions is finance-

oriented. But they are all established to make the venture capital market more efficient. The

different actions undertaken on the supply side will be discussed, based on the paper of

Aernoudt et al. (2007). A first measure of support is situated on the field of network creation.

It is commonly known that the market does not function well. On the one hand, there are angels

who are willing to invest but do not find opportunities who fulfill their requirements and on the

other hand there are also entrepreneurs seeking for money but do not find it. The creation of

BANs could solve this problem because it will act as a visible market place where the investor

and the entrepreneur could meet each other. This is one of the main reasons why the government

has decided to put money in BANs.

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The government also tries to stimulate the venture capital market by providing fiscal support

for business angels. The most commonly used method is a tax relief on the amount invested in

the early-stage ventures. According to Christensen (2013), there are no tax breaks given upfront

for investments in Flanders. The only exception is the capital gain tax because this is supposed

to motivate more serial business angels. A good example of such a measure is the WINWIN

loan which is introduced in Flanders. This loan gives investors a 2,5 % tax deduction on the

amount that they invest and a 30 % tax reduction when the investment fails. Although it looks

attractive for business angels there is not enough evidence to conclude that fiscal support is an

effective manner. Furthermore, Christensen (2013) concludes that this type of loans are seldom

used by angels.

Another possible way of supporting policies issued by the government are the so-called co-

investment schemes. As already mentioned, due to the increasing equity gap venture capital

funds are looking for larger deals, which results in investments at a later stage. This leads to an

increasing problem at the side of the business angels. Namely they do not have enough money

to finance more than one financing round. So they are forced to invest in less projects. The co-

investment schemes should be a solution for the scarce financing available by those informal

investors. An example of such a scheme is the Ark Angel Fund NV. The reasons why this is

established are: an increasing equity gap but also the wish to diversify their portfolio; more high

qualified investment proposals; the higher demands asked; and the encouragement of inactive

angels. This is why BAN Vlaanderen established the Ark Angels Fund NV (AAF), a

contamination of ARKimedes Fund SA and 42 individual BAs, which operates from 2007 till

November 2011 (Christensen 2013). They invest both half of the money in companies in which

business angels of BAN Vlaanderen wish to invest in but they mainly focus on smaller deals.

Nowadays they only do follow-ups of investments because this fund will be shut down in 2018.

In addition, there are still some other types of policy initiatives of the government. Like the

BA+ program, this gives a subordinated loan to companies of minimum € 7.500 and maximum

€ 125.000 when it is financed by a business angel. There is only one remark, if you want to

benefit from this scheme both the business angel and the company need to be a member of a

BAN.

Evidence suggests that only focusing on the supply side is not an effective approach to deal

with the equity gap. There is also a huge need for measures on the demand side (Harrison and

Mason 2004). Harrison and Mason (2001) argue that more than 90 % of the business angels are

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looking for more investments but that they do not find good opportunities that fulfill their

investment criteria. A huge problem at the demand side is that a lot of firms are not investment

ready. This can be explained on three particular fields. First of all, there is the problem of the

pecking order theory. So companies are reluctant to open up their capital and moreover they do

not want to share their power with another major investor. This means that it is necessary to

educate companies to understand the different forms of financing and what the benefits are. A

second field of investment readiness is failing to present a strong business plan. Investors argue

that a lot of business plans are of poor quality. On top of that a lot of entrepreneurs poorly

present their business plans. As Harrison and Mason (2004) quoted in their paper: “If he cannot

sell to investors, how can he sell to customers?” A third dimension of investment readiness is

about the invest ability of the project. This revolves around: Is there a good exit option? Could

I receive a high potential return? etc. In appendix 1, the most common deficiencies of

investment opportunities are shown.

All those problems have led to the creation of an investment readiness program. This should

address the previously stated issues which could lead to a higher quality of investment

opportunities. The key factor why businesses are not investment ready is the information

failure. So an efficient program should exist out of seminars, workshops, one-to-one

consultancy sessions and so on. The paper of Harrison and Mason (2001) explain a theoretical

model of an investment ready program (Figure 4).

This is based on five basic elements that are needed to enhance the investment readiness of

companies.

1 A first element is an information seminar to make people aware about the benefits of venture

capital, so that they stop holding on to the pecking order theory.

2 The second element of the model is an investment ready review. This review should

distinguish companies who get a positive advice and those who do not.

3 Those that do not pass should be searching for different forms of support in order to meet the

benchmark and in that way they can follow an investment readiness program.

That program is also the third element of the model. The companies who earned a positive

review will not have to make extra efforts.

4 Another factor is the investment presentation review, which is very important in attracting an

investor. At this stage they receive advice to be able to make a successful presentation.

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5 After this point the final element of the model is presented, which is the investment

networking. Here the entrepreneur meets different investors and it can be seen as a preparation

for the business angel networking.

Figure 4: The Investment Readiness Program

Source: Harrison and Mason, 2011

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4. Business Angel Networks across the world

From Africa to the USA to Europe, some sort of business angel network exists. Due to the

regional focus of this research only the European business angel network and BAN Vlaanderen,

one of the networks of Belgium, will be further discussed.

a) In Europe

In 1999 as a reaction on the expansion of networks in Europe, a supra-national network, called

the European Business Angel Network (EBAN) was established. They got the help of the

European Commission in order to cover all the early stage investments in Europe. This is a non-

profit organisation where all the actors are united, that want to cope with the equity gap in

Europe. These actors are: the federations of business angel networks, business angel networks

with a transnational, national, regional and local coverage, early stage venture capital funds,

individual business angels and others that want to promote the early stage investment in Europe.

According to the website of EBAN (www.eban.org) their job is to:

Represent the early stage investment market in Europe;

Carry out research on the angel market and produce facts and trends;

Identify and share best practices;

Promote the role and visibility of business angel networks and early stage funds in

Europe;

Promote synergies and networking opportunities among actors in the industry;

Support the emergence of professional structures and quality standards across Europe;

Support the internationalization of the angel and early stage industry and movement.

It is important to note that they do not invest themselves, it is just an umbrella organisation but

on a supra-national level.

In this paragraph a broad picture will be presented about the evolution of the business angel

market in Europe, based on the data of EBAN (2012). To stress out the importance of EBAN,

the member networks are able to bring together approximately 12.300 BAs in EBAN and

around 50% of them are even active investors (Table 3). In relation to the total number of BAs,

which is estimated between 170.000 and 240.000, the number of BAs linked to a BAN is rather

small. An average network consists out of 70 to 75 angels, where each makes an average

investment ranging from € 18.000 to € 150.000, the total average deal size is between € 100.000

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and € 200.000 and one mostly invests in the sectors ICT, Biotech and Healthcare at this moment

(EBAN 2012).

Table 3: Overview of the business angel market in Europe

2009 2010

Number of business angel networks reporting 196 174

Number of business angels within BANs 14.785 12.299

Number of active business angels within BANs 6.111 6.302

Number of female business angels within BAN 620 686

Total number of business angels 170.000 – 240.000

Source: adapted from EBAN, 2012

EBAN was founded in 1999 and since then they have tried to gather all the networks in Europe

together. This effort resulted in a systematic increase in the number of networks during several

years, followed by a sharp rise of 17 networks in 2009 (Figure 5). In contrast, the last three

years, there is a downward trend. If the results of EBAN are being compared to the number of

angel groups in the USA, it shows that the European business angel market is still less mature

than in the USA (EBAN 2012, Collewaert et al. 2010).

Figure 5: The evolution of BANs within EBAN

Source: EBAN, 2012

14

24

30 31

38

55

51

42

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b) In Belgium

Focussing on Belgium, there were already four independent networks existing since 1997. After

seven years, these BANs joined together into one network which operates all over Flanders,

called BAN Vlaanderen (Meers 2012). During that period the support structure also changed

from a cost based support into an output based support (infra). Nowadays there are two business

angel networks in Belgium, BAN Vlaanderen in the Flemish region and BeAngels in the French

speaking part of Belgium.

This research is conducted in cooperation with BAN Vlaanderen, so this network will be

discussed in the following paragraphs. BAN Vlaanderen is founded in 2004 and during the next

ten years they have already financed 188 projects (Figure 6). In the meantime the number of

business angels more than doubled, from 75 members to 225, this results in one of the biggest

angel groups in Europe (Figure 7). But from these 188 projects, there are also 73 BA+-loans

provided and 18 projects financed by the co-investment funds established by BAN Vlaanderen.

In total there is € 44 million risk capital involved and € 60 million other sources, which resulted

in an injection of € 100 million early stage capital in the Flemish economy. As a result, for each

euro of subsidies there was € 15 of risk capital available (BAN Vlaanderen 2013).

Figure 6: The evolution of the number of deals

Source: BAN Vlaanderen, 2013

8

18 17

1316

21

29

18

14

27

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10

15

20

25

30

35

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Nu

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f d

eals

Years

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Figure 7: The evolution of the members of BAN Vlaanderen

Source: BAN Vlaanderen, 2013

In what follows the main objectives of BAN Vlaanderen will be discussed (Christensen 2013):

Making entrepreneurs and candidate business angels aware of business angels

financing;

Informing, training, educating and preparing the entrepreneurs and business angels;

Establishing contact between entrepreneurs and business angels (the actual

“matching”);

Bringing business angels together for syndication.

The list of objectives above shows that BANs do more than just the matching nowadays.

Moreover to make all of this work, they created standard procedures to make sure that there is

a maximum of efficiency with a reduction of the costs (Knyphausen-Aufseβ and Westphal

2008).

The first task of BAN Vlaanderen is to create general awareness, this is done on different levels.

BAN Vlaanderen gives lectures about business angel financing at different times and for all

kinds of audiences, this is considered as a direct way. But they also inform other players on the

market like banks, advisors, etc. about the business angel market, so these people can spread

the word on a further level. This is called the indirect path of making the world aware of

business angels. Eventually the media should not be forgotten as a powerful medium.

Another point is that not every business angel can become a member of BAN Vlaanderen and

also not every entrepreneur gets the chance to present his/her project to the BAN members. On

a general basis angels have to meet four criteria, namely:

184207

225 230

0

50

100

150

200

250

2011 2012 2013 2014 (exp.)

BA

N m

emb

ers

Years

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Experience: the candidate have to be an experienced entrepreneur who is willing to

share his knowledge;

Resources: the candidate needs to have sufficient financial resources and is also willing

to invest a part of his capital;

Time: the candidate business angels have to have enough available time to look at these

investment proposals, scan them and if an investment is made then they also need to do

the follow up;

Reputation: this will be verified with two references.

After the staff has had a conversation with the business angel, where these four criteria are

checked, the candidate member has to answer a few questions to be able to create an investor

profile (Appendix 6). For example: Which sector was he active in? In which sector does he

want to invest? In which region does he want to invest? How much does he want to invest? etc.

(R. Vossen, personal communication, 9th of July, 2014). Afterwards the business angel will be

presented to the board of directors with his investor profile and they will make a decision within

48 hours.

Besides the angels also the entrepreneurs need to be screened on the actual status and

preparedness of their project by the coordinators. First they screen on the sector, for example

within BAN Vlaanderen real estate and catering projects are banned immediately. Secondly

they want all information to be complete and transparent. Thirdly the business plan needs to be

of a good quality, the valuation should be realistic and the market needs to be ready (R. Vossen,

personal communication, 9th of July, 2014). But also subjective factors play a role like the

motivation, usability of the project, reputation, etc. In this intake conversation the coordinator

of BAN Vlaanderen makes a decision whether this project is ready or not. It is still possible that

there are some aspects that need to be improved. The ones considered as good are further

screened at their business plans. But it does not mean that if the business plan is not good that

you do not get the chance to meet the business angels. When you are able to give a good

motivation, it is still possible to pass this stage (BAN Vlaanderen 2011).

Afterwards the entrepreneurs and business angels are being prepared and informed by BAN

Vlaanderen about how the investment process will look like and what trainings they could

follow. BAN Vlaanderen is an independent organisation that just helps the two parties to meet

each other but does not interfere or gives an opinion on whether a certain project is good or bad.

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On the one side, they organize some training days for the business angels to help them with the

technical struggles (valuation, shareholders agreement, fiscal policies, etc.) like the BA-

Bootcamp, BA-Academy and BA-day. Although Christensen (2013) finds out that training ‘on

the job’ is the most important training. On the other side, the entrepreneurs that passed the first

screening phase get some help with their business plan, the preparation of their presentation

and the bargaining with potential investors. This monthly educational session is given by a

coordinator of BAN Vlaanderen and a person of Vlerick. Eventually all this is done to inform

the entrepreneur in the best way (BAN Vlaanderen 2011).

If the business plan is approved, the matching takes place consisting out of four possible rounds

between the entrepreneur and the angel investor. First of all, a two monthly newsletter is sent to

all the members of BAN Vlaanderen showing a brief summary of the projects that will be

presented on the next matching event. Supplemented with some general information about BAN

Vlaanderen, an overview of the different projects supported by BAN Vlaanderen, a summary

of the past events, etc. (R. Vossen, personal communication, 9th of July, 2014). Another monthly

initiative are the matching events, which are built up by two rounds. Firstly, the entrepreneurs

have to do a presentation of fifteen minutes so the investor gets to know the sector, the project

and the entrepreneur. Secondly if all the projects are presented, there is a possibility to meet

each other and ask some more questions. Out of the experience of BAN Vlaanderen this is the

best way to actually bring them together in person. Due to the fact that investment decisions are

subjective, the personality and the dedication of the entrepreneur are crucial. What they also do

is send out anonym profiles if the entrepreneur does not have the time or the will to wait for the

next matching event. Here the business plan plays a more crucial role because the investors are

forced to screen on the content and not on the entrepreneur. The final option is to match on an

individual basis due to a specific sector where not a lot of angels will be interested in (BAN

Vlaanderen 2011).

The job of BAN Vlaanderen is not ended with the matching, there is also the coaching

afterwards which is crucial to the closure of a deal (Appendix 2). The coordinators of BAN

Vlaanderen summarize all the opinions of the business angels and planned actions after the

presentations. The outcome is communicated to both entrepreneur and business angel along

with the business plan (BAN Vlaanderen 2011). So for every project where one or more

business angels are interested a dealmaker is pointed out. Afterwards the question is asked

whether they want to invest in a syndicate or not. Those dealmakers are a kind of intermediate

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between the angels and the entrepreneur to align the interests of both parties (Christensen 2013).

When the BAs prefer a syndicate, the dealmaker is the one that organizes a syndicate meeting.

This meeting is divided in three parts. First the business angels together evaluate the project,

disclose to each other how much they want to invest. Secondly, questions are asked to the

entrepreneur so the business plan is clear. Finally these angels go through the first step again

and make up a list of to do’s and pointed out a lead angel. Following to this meeting, the deal-

maker makes a report and sends it to the parties involved. Then the lead angel with the

dealmaker make sure that the to do’s are finalized and organize a second meeting. Here, a lot

of final decisions are made about the status of the to do’s, the term sheets, the valuation,

shareholders agreement, consideration of funding leverage, etc. Subsequently the parties do

some further negotiation and maybe a deal is established in the end. (BAN Vlaanderen 2011,

R. Vossen, personal communication, 9th of July, 2014).

Although angels have huge financial resources they can and will not always invest alone. This

is why BAN Vlaanderen wants to bring all the member angels together. The Business Angel

Academy is a yearly training day where all members and aspirant members are invited to come

and learn more about some juridical, fiscal, technical and other aspects of the business angel

activity. This is also an opportunity to meet other co-angels and do some networking. The other

event, the Business Angel Day, is less focussed on the content and more about networking and

getting to know each other. Each of these days is closed with a project fair. Besides these

networking moments there are also dealmakers who mediate connections between angels,

especially new members (BAN Vlaanderen 2011).

5. Business Models

Based on the characteristics of angels, different types of networks can be distinguished. Lange

et al. (2003) found seven criteria on which you can differentiate a BAN.

1 The first one is their financing mode. It is possible to divide BANs into two groups, those

who are privately owned and the publicly ones.

2 Secondly, another way is to look at the profit orientation. This is directly related to the

previous one as they found that public BANs operate mostly on a non-profit basis where as

private BANs are looking at other services like advisory for generating extra profits. The

primary goal of a BAN is to invest in the early-stage.

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3 There are also BANs who invest in later stages. So this could be another way to distinguish

different types of BANs.

4 Also the geography is an important aspect, on the one hand there are BANs who operate on

a local basis and on the other hand those who try to extent their horizon to a nation-wide basis.

According to Gullander and Napier (2003) this can be divided in three groups.

4a To start with there are regional BANs (RBAN), the largest category in number, which focuses

on the hands-on activities like making a connection between an entrepreneur and an angel

investor. An example of a RBAN is BAN Lombardie in Italy and BAN Vlaanderen in Belgium.

4b On the second level there are national BANs, the largest category in size, which is mostly

considered as an umbrella organisation of the different RBANs. Their job is to organize an

efficient infrastructure, sometimes they also offer internet matchmaking true a certain website

(infra), provide ethical guidelines and make standard contracts for various situations. The

BAND in Germany is an example of a national BAN.

4c The third and last level is a supranational network like EBAN in Europe (Gullander and

Napier 2003).

5 Finally there is also a possibility of making a distinction by the sector the angels invest in,

these people are gathered in a sector based BAN (SBAN). They mostly invest in very early

stages so the goal of these SBANs is to provide enough investment opportunities. Especially

for sectors that need very specialized business angels, like biotech, this is a good manner to

differentiate. This kind of network is emerging and will increase in the future (Gullander and

Napier 2003).

6 There are still other ways to divide BANs: the invested sectors, the manner of screening and

coaching and finally based on the different types of services they offer (Lange et al. 2003)

As already mentioned the financing mode is a way to distinguish different kinds of BANs. First

of all we can conclude that most angel networks depend on sponsoring from either public or

private sources, only seldom they are fully self-contained (Mason 2001). This is because a

business angel network has high fixed costs for their daily organisation. Five broad costs could

be distinguished. The major cost for a business angel network contains the screening and

quality assurance of the proposed investment opportunities to the BAN staff. To conclude, the

more an entrepreneur is well established in writing business plans the less costly this screening

will be. This emphasizes the importance of entrepreneurial education from universities and

higher schools. Besides, the matching system is another big cost for the BANs. But there are

still some other cost elements like the recruitment of angels, teambuilding events, meetings,

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etc. On the one hand there exist costs with operating a business angel network. On the other

hand there need to be incomes to compensate these high costs. The possible income elements

are:

Yearly fees: from the service providers (banks, accounting firms, law firms, etc.):

€ 1.500 - € 3.500;

Business angels: Initial membership: € 0 - € 11.000; yearly fees: € 1.000 – € 2.000 per

years and/or per matchmaking event, maybe some € 1.000 per event;

Entrepreneurs: per investment project € 1.000 - € 3.000;

Success fees: 2% - 5% of the financing amount obtained.

To conclude, the fees from entrepreneurs and business angels are not the main source of income

for a BAN but it are the yearly fees from service providers. This depends on several elements

like the historical situation, the profitability of the provider, etc. So the efforts made on this

income element will have a substantial effect on the cost-income balance. However the success

fees are also a strong income generator but there exist some complaints about the fact whether

this network have actually achieved the successful matching (Gullander and Napier 2003).

Overall the success fee is almost asked by every BAN (Enica 2011).

BANs are also changing due to the internet. The former way of searching for investments was

the same way as the marketing and buying principle from the past: AIDA: Awareness, Interest,

Desire and Act. With the internet a whole new way of buying behaviour is initiated: DDD:

Discover, Discuss, Decide (J. Allemeersch, Personnel Communication, 2014). More and more

classic BANs recognize the trend of disintermediation (Lange et al. 2003). The primary goal of

these networks is to match a business angel to an investment opportunity and this comes under

pressure because the internet makes it easier to do this without the intervention of a BAN.

Unless there are also some networks who adapt this new way of matchmaking and give the

entrepreneur the possibility to use the internet to find an investor and vice versa (Gullander and

Napier 2003). But this changing environment also gives some opportunities. In that way there

is a huge reduction in search costs which makes it easier to find projects that have the qualities

an investor is looking for. Though the real opportunity for BANs is that they are able to broaden

their horizon and reduce the initial costs. They do not only have to focus on the matching

process but they could also extend their services to a more continuing support. In addition they

are also able to share their expertise and deal flow on a higher scale (Enica 2011). To

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summarize, the internet makes it possible to invest more globally because it is easier to keep in

touch with their members and it reduces the information gap (Gullander and Napier 2003).

a) BAN Vlaanderen

Originally the objective was that BAN Vlaanderen would receive government support for three

years (Aernoudt et al. 2007). But that milestone turned out to be too optimistic. Globally most

BANs have difficulties to survive on their own. So to guarantee the working of BAN

Vlaanderen they heavily rely on government support and own income sources. The revenues

consist out of four parts (Table 4):

1. Fees paid by the entrepreneur: educational fee, fee for the presentation at a matching

event, fee when they get a BA+-loan;

2. Fees paid by the business angels: membership fee and success fee which is a fee

calculated on the invested money in a project presented by BAN Vlaanderen. This

percentage is digressive depending of the height of the invested amount;

3. Sponsoring;

4. Others: mostly consist out of the management fee of managing the Ark Angel Fund.

Table 4: The division of revenues

Division of revenues 2010

Entrepreneurs:

- Educational fee

- Fee for matching

- Fee with regard to Participation Fund

17,9%

6,4%

3,8%

7,7%

Business angels:

- Membership fee

- Success fee

27,9%

13,1%

14,8%

Sponsoring 14,2%

Others 40,0%

Source: Ban Vlaanderen (2011)

The real prices that have to be paid are as followed, based on the data of 2013 (R. Vossen,

personal communication, 9th of July, 2014). First of all, the entrepreneurs have a choice between

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two packages: one includes the education, use of the portal of BAN Vlaanderen, sending out an

anonymous file and the other one adds also the matching event and the deal making services in

surplus. The price differs from € 300 till € 500, depending on what package is chosen. Also the

business angels have to pay for the services of BAN Vlaanderen, here only a membership fee

of € 450 has to be paid. Then again when a deal is established a success fee is asked by BAN

Vlaanderen which is digressive, see table 5 for the calculation of the success fee. Although there

are not only angels member of BAN Vlaanderen but also some funds. They have to pay a higher

fee, namely € 900. Moreover it is also possible to attain a BA+-loan where a 2,5% on the amount

of this loan is asked to the entrepreneur (R. Vossen, personal communication, 9th of July, 2014).

Table 5: The calculation of the success fee

Paid Capital

Formula to calculate the success fee Example

€ 25.000

5% with a minimum of € 620 Ex. € 18.600 = € 930

€ 25.000 - € 250.000 € 1.250 + 2,5% on the amount > € 25 000 Ex. € 75.000 = € 2.500

€ 250.000 - € 500.000 € 6.875

+ 2% on the amount > € 250.000

Ex. € 375.000

= € 9. 375

€ 500.000 - € 2.000.000 € 11.875

+ 1% on the amount > € 500.000

Ex. € 1.000.000

= € 16.875

€ 2.000.000 - € 5.000.000 € 26.875

+ 0,6% on the amount > € 2.000.000

Vb 3 500 000 EURO

= 35 875 EURO Adapted from: BAN Vlaanderen 2013

Besides the own income sources they still need government support to survive, the way of

getting support has changed over the years. The government and BAN Vlaanderen had an

agreement for 2007-2010 where the maximum amount of money they could get was €

1.232.000. In 2007 the support was arranged as followed: BAN Vlaanderen received a 45% of

support as a fixed amount (€ 138.500/ year) and 55% of the support was based on the output of

BAN Vlaanderen. The criteria that were used to evaluate the output were: the amount of

investments, the number of contacts between angels and companies, the number of angels,

presentations, etc. During the period 2011-2014 the support changed radically to a 90% fixed

support and a 10% output based. This change is made because the criteria for the output base

where indirectly incentives for BAN Vlaanderen to focus too much on the income-based

activities and not on the long term investments (Christensen 2013).

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It is commonly accepted that venture capital will lead to more innovation, economic growth

and job creation. This all may be one of the reasons why the government still takes actions to

stimulate venture capital (Lawton 2001). But also because the government support to business

angel networks is more cost-efficient for creating new jobs than supporting other measures like

regional development initiatives (Gullander and Napier 2003). As already mentioned the equity

gap has some consequences for the venture capital market. This is mainly due to information

asymmetries, a mismatch in the risk-return relation etc. All these problems and incentives have

led to some intervention of the government (Harrison and Mason 2004).

b) Comparison between EU and USA

Furthermore there are tremendous differences in the organisation of BANs across countries.

The foundations of the BAN in Flanders were adopted from the UK-model (Christensen 2013).

Here in this model there are two kinds of members, the investors and the entrepreneurs. Besides

there is also a person who is doing the screenings of both kind of members and above all this is

not done by a business angel. In conclusion there are three big parties in Flanders: the

entrepreneur, the business angel and the staff of the BAN who are not business angels. On the

contrary the business angel networks in the US are organised in a different way. For example

the Dinner Club is organised as followed. In a first phase the Dinner Club and a lot of other US

organized angel groups start with a selection of business angels based on strict criteria. The

potential members have to meet the United States’ Securities and Exchange Commission’s

requirements for an accredited investor, namely liquid net-worth of at least one million US

Dollar and/or an annual income of 200.000 US Dollar for at least two years running (May 2002).

Such a criteria is often not implemented in the European networks which could indicate that the

members are not wealthy enough to execute large investments (Christensen 2013). Another

important difference is the way of investing. Within most European BANs every angel has his

own capital while in the Dinner Club the capital of all investors is put together.

6. Criticism

The main research question of Knyphausen-Aufseβ and Westphal (2008) is: “why are the

current business models of BANs unsuccessful?” This implies that there are also some

fundamental problems related to BANs. Although a BAN seemed successful, opinions are

divided (Mason 2007). Remarkably the networks have difficulties to survive on their own,

despite they take several actions like asking different kind of fees. Both investors and start-up

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firms are not willing to pay them, so BANs strongly depend on government subsidies and

sponsors (Knyphausen-Aufseβ and Westphal 2008, Mason and Harrison 1997). According to

Harrison and Mason (1997) there is a trend of profit-making BANs, they suggest that they could

be viable without government intervention. The previous research has shown that deals of

commercial BANs take place at a later stage, resulting in bigger investments. This makes it

more difficult to establish a one to one relationship between a BA and an entrepreneur. It

becomes hard for a business angel to handle independent in the network, because they are not

able to provide such large amounts of money. Thus it is obvious that public BANs provide

capital to another part of the market than private BANs. Harrison and Mason (1997) conclude

that the government stays important in delivering subsidies to BANs because without

intervention there would be again a rising equity gap.

Another danger exists in the fact that a financial intermediary, for example a BAN, has

extensively influenced the principal-agent relationship. Knyphausen-Aufseβ and Westphal

(2008) say that in the first stages a BAN reduce the information asymmetries, but in later stages

it increases. BANs give advice to young entrepreneurs to improve their skills so they will help

them to develop a good business plan. Therefore, it becomes more difficult for business angels

to make a distinction between good and bad investment opportunities in later stages. On the one

hand, this leads to an improving negotiating position of start-ups but on the other hand there is

an increasing danger for adverse selection on the side of the business angels. The BAs heavily

rely on their intuition when selecting investment projects. Due to BANs a lot of projects send

out false signals of high quality. This could be the reason why investments within a BAN have

a significant higher value (Knyphausen-Aufseβ and Westphal 2008). Moreover Lange et al.

(2003) said that the main complaint of business angels is that the projects that are attracted by

a BAN are of poor quality. As a consequence, the attraction of second-hand projects could also

be a signal of the negative selection which exists within BANs.

Another confirmation of the adverse selection is that within a BAN there could be more

insolvency. Knyphausen-Aufseβ and Westphal (2008) found that the more start-ups rely on the

services of a BAN, the higher the possibility that they go into failure (Figure 8). To summarize,

all the previously showed problems could indicate that the existing business models of BANs

are not functioning well. This suggests that there could be more successful opportunities in the

open marketplace than within a BAN. A lot of angels also argue that they are not interested in

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the services offered by BANs because they are more valuable for start-ups (Knyphausen-

Aufseβ and Westphal 2008).

Figure 8: The relationship between insolvency and the involvement of the business with the network

Source: Knyphausen-Aufseβ and Westphal, 2008

A final remark has to be made about the networks. There are some differences between a single

operating business angel and BAN-backed companies that could be questioned. Hereby the

study of Collewaert et al. (2010) started by assuming that there exist some market failures. The

first failure they have noticed are the financing and information problems. Their data pointed-

out that the pre-investment debt capacity of BAN-backed companies is significantly lower

compared with companies who are not financed by a BA. They also conclude that there are no

differences between the risk for investing in companies that joined a BAN and those that are

attracted in the open-marketplace. The second market-failure they have found was the value

creation. In contrast to Knyphausen-Aufseβ and Westphal (2008), Collewaert et al. (2010)

found that BAN-backed companies create significantly less value than similar non-BA-backed

companies. But they also found that over the years the gap disappears. They conclude that

despite there are some information problems, it cannot be seen as a market failure because on

the short-term both companies financed with and without a BAN are in the situation of cash

draining.

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39

III. Research methodology

A. Aims and importance of this study

Based on the paper of Harrison and Mason (2002) we conclude that the return for the business

angels inside a BAN is lower but the reasons for this fact are not researched before. The main

goal of this study is to explore what the incentives may be why business angels have a lower

return and still want to invest through a business angel network. And why there are still business

angels who become member of BAN Vlaanderen.

This study adds unique and important insights to the existing literature of business angels. The

term business angels is a recent phenomenon and moreover it is already a little bit outdated by

another form of venture capital, namely crowd-funding. BAN Vlaanderen argues that the hype

of crowd-funding is a good way to keep them alert. Although BAN Vlaanderen is convinced

that crowd-funding is a financing form that will focus on another, earlier stage of the financing

cycle. But the question that needs to be answered is how BAN Vlaanderen can work together

with this recent phenomenon. Overall, business angels still play an important role for the

economy and there are still a lot of domains that are not fully researched. This research wants

to find out if there is still an added value of BAN Vlaanderen. This goes with the fact whether

the government funding of BAN Vlaanderen is still grounded or not. Afterwards it is also the

intention to give some solutions, based on our conclusions to make, if necessary, BAN

Vlaanderen again a flourishing organization.

B. Data collection

Based on the literature review, we can conclude that there is still a long way to go for researchers

to document everything about business angels and their behavior. To start with, there are

difficulties to acquire information because business angels operate on a very invisible market

and they want to stay anonymous (Avdeitchikova et. al. 2008). It is also commonly known that

only a small part of the population are informal investors which makes it very difficult to

identify them. Most of the times it is hard to achieve a representative sample but it is our goal

to add some value to a topic that is still not researched.

Despite there are some researchers who try to find some techniques to identify those informal

investors. Harrison and Mason (1992) identify three techniques by which you can construct a

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sample. A first approach could be the use of large-scale sample surveys. On the one side, the

advantage exists in reaching a high level of respondents. On the other side, due to the personal

nature of the subject it is possible that the response on the survey is rather low. In addition it is

also possible to make use of the firms in which the business angels invest in. A last method is

the snowball effect, meaning that a reliable contact is used to find other informal investors and

eventually enlarge the sample. The research of Harrison and Mason (1992) is a little bit

outdated, nowadays, due to the BANs it is possible to find business angels who are member of

a business angel network more easily.

Due to the anonymous character of the business angel market, there does not exist a list of all

the business angels in Belgium. Therefore without the help of intermediaries (BANs, business

connections, family, neighbors) it is very unlikely that you will find a lot of angels. That is why

we have got some help from our promotor Rudy Aernoudt by giving some names of business

angels who are not a member of BAN Vlaanderen. Afterwards we also tried to find some angels

ourselves by making use of the previously stated snowball method, this has delivered us some

extra angels on top of the list of Rudy Aernoudt. It was also remarkably that most angels did

efforts to bring us in contact with other angels. But this was not the only way by which we

assemble our sample of standalone angels, also some personal friends and neighbors have

helped us to find some business angels. Overall it is important to build up as much relationships

as possible.

For this research there is also a need for business angels who are member of a BAN. Moreover

this study is focused on one business angel network, namely BAN Vlaanderen. Due to the

different working method of BANs, it was not possible to compare our results with those of

other networks. From 2013 we have already contact with BAN Vlaanderen to build up trust.

The data is gathered here by attending some events of BAN Vlaanderen, the BA-Academy and

a BA forum. On these events it was the director of BAN Vlaanderen, Reginald Vossen, who

guided us to the business angels who were more experienced and introduced us to these people.

Eventually our data sample consists out of 15 business angels acquired between March and July

2014. All of this is supplemented with an interview of the director of BAN Vlaanderen on the

9th of July 2014, where some questions were asked to confirm the already founded statements.

The process followed to make contact with the angels outside BAN began with an introduction

email. This mail contains some information about our research and what we expect from the

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angels themselves. When they give a positive answer, we send another mail to try to make an

appointment. Here some BAs first want to have contact by telephone to build up trust before an

appointment is made. The ones who do not respond on our first mail received a reminder after

one or two weeks. Eventually if they still have not reacted to all our attempts to contact them

we tried to call them if we had a phone number available. When the date for the interview is

agreed and confirmed, we decided to not send them our questions due to several reasons. First

if the respondents do not know the questions, the answers will be more spontaneous and honest.

Another reason is that some questions could be considered as complex and need some

information before a concrete answer can be given.

The aim of this research is to explore what the factors are for the lower return when a business

angel is member of a BAN and this requires the collection of several opinions. Thus a face-to-

face semi-structured interview is the basis to collect the data, with the assurance given to the

angels that their identity would not be disclosed. The interviews were conducted at a place of

the angels’ choosing, sometimes their business office and sometimes their home. In normal

circumstances the interview takes 40 minutes. In reality the interview lasts 30 minutes till two

hours depending on how generous the answers of the BA were. Some angels did not have the

time to set up a meeting on a short period of time so with two angels a telephone interview was

the only solution. Hereby the opinions are divided whether this is an equally good method as a

face-to-face interview. In the paper of Macht and Robinson (2009) they argue that it is not

possible to observe and analyze any visual and non-verbal signals by a telephone interview. On

the contrary others claim that it is still possible to signal the non-verbal signs. Overall due to

our experiences the preference goes to face-to-face interviews because it is a lot easier to build

up trust when both parties see each other.

The interview was conducted in Dutch with 15 angels and is made up of three parts (Appendix

3). Whereas the first part is used to break the ice between the interviewer and the business angel,

it contains some basic questions like how old are you, what was his previous work experience,

etc. The second part continues to get to know the opinion of the business angel about whether

or not to be a member of BAN Vlaanderen. Finally, there are still some questions about the

return that need to be asked when the trust is already higher than in the beginning. In total the

interview contains 31 questions where the second part is divided in two groups namely the BAN

members and the non-BAN members. All the interviews were conducted with three

participants: the business angel, one person who asks the questions and one person who writes

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down the conclusions. The advantage of taking the interviews by two is that one person could

look at the reactions of the business angels and anticipate on interesting answers while the other

makes notes. The reason for such an interview was that the respondents have the opportunity to

give an answer as long as they deemed appropriate while we were also able to attain their full

opinions. It was also possible to interact on interesting topics which could lead to new insights.

Like Paul et al. (2007) stated in their paper, it is more important what participants themselves

find to be important. That is why our study is based on informants’ perceptions because it is not

our goal to observe their behavior.

C. Data description

As already mentioned our research is based on semi-structured interviews of two samples. The

first group are the business angels who are member of a BAN and the second sample are the

stand-alone angels. Despite the difficulties of the limited time and the anonymity of the business

angels we have tried to construct a sample by which we can elaborate reliable conclusions for

Flanders and maybe even for Belgium as a whole. That is why we have tried to differentiate as

much as possible in these two samples. For example we have searched for business angels with

negative feelings about BAN and with very positive feelings. Besides we have also tried to

include people who invest by both ways, with and without a network. Eventually our sample

is constructed of fifteen respondents where nine of them are member of a BAN and the other

six are independent angels. At first glance this sample seems rather small, but due to the limited

timeframe by which this research needed to be completed it was not possible to collect a bigger

sample. Looking at the number of both samples you see that they are not equal, this is because

within BAN it was a lot easier to make contact with business angels.

Table 6 gives an overview of the demographic characteristics of the interviewed BAs. Looking

at the average age of the two samples you can see that the members of BAN Vlaanderen are

relatively younger than the respondents outside BAN. Although we interviewed only a limited

number of BAs there are some signals that confirms our hypothesis. One of the objectives of a

BAN is to activate virgin angels, who could be younger people than BAs with already some

years of investment experience. The biggest part of the respondents are between the age of 50

and 70. The average age of the total sample is 57 which is in line with the existing literature

(Aernoudt 1999; Mason 2011). A last and interesting part about the age is that the older the

business angels are, the more they are convinced that investing is a personal matter. They say

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that it is not possible to pass it on to the next generation because of the complexity of it. Our

sample consists out of only one woman despite our actions to make contact with more women

BAs. This confirms that the informal venture capital market is still ‘a men’s world’. Looking at

the number of deals it is clearly that most members have a portfolio that consists out of more

or less 5 deals which is also confirmed by Ramadani (2009). Besides the average number of

deals is biased due to two large investors. Within BAN there was one angel with 50 deals and

outside BAN we had an angel with a portfolio of 30 deals. Despite that bias we can conclude

that within BAN the concentration of inexperienced angels is bigger than outside a BAN. This

could again be linked to the fact that BAN tries to attract a lot of virgin angels. Another reason

could be that the average BA within BAN Vlaanderen has a lower amount of investment capital

than BAs outside BAN (infra).

Table 6: Demographic characteristics of BAs

BAN member Non BAN member Total

Number of angels 9 6 15

Age

40 ≤ age ≤ 50 50 ≤ age ≤ 60 60 ≤ age ≤ 70 70 ≤ age ≤ 80

4 2 2 1

1 2 2 1

5 4 4 2

Minimum 41 43 Maximum 71 77 Average 55 60 57

Gender

Men 8 6 14 Women 1 1

Deals1

1 to 5 5 to 10 >10

7 1 1

3 1 2

10 2 3

Average 10 9 9 Source: Own work

Our research gives us also the opportunity to look at the different investment preferences of

both samples (Table 7). Most angels are a specialist in some specific sector. This also means

that they will invest in that particular sector because they have built up a reasonable experience

in it (Aernoudt 1999, Lange et al. 2003). It is also remarkable that within BAN Vlaanderen 55%

of them do not have a specific sector preference. The reason could be that BAs within BAN

1 The meaning of deals here are the total number of deals that they closed. So it consists out of deals that are already ended and deals that are currently running.

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Vlaanderen see more diverse projects while BAs outside BAN Vlaanderen will only search for

projects in sectors where they have a lot of experience in. Another way of making a distinction

between the investment preferences is to look at the stages where they step into the project. To

define the different investment stages we choose to divide it in three broad categories. The

reason for that was to make sure that everyone clearly understood the difference between the

stages. It is obvious to see that the early stage is the most favourite investment period. This is

also a good sign because BAs still need to play an important role in solving the equity gap

(Aernoudt 2005). Moreover the last part of table 7 shows the region where BAs want to invest.

The literature is unanimous that BAs prefer to invest close to home and our sample confirms

this statement (Aernoudt 1991, Ramadani 2009). Besides the ‘one way drive by car’ reason,

the other reasons why so many angels invest close to home are the different language and

legislation. BAs are more convenient when the meetings could be arranged in their own

language. When a BA is drafting a contract together with the counterparty it is useful to know

the legislation. Despite there are still three angels in our sample who are willing to invest

internationally, remarkably two of them are not a member of BAN.

Moreover BAN Vlaanderen is linked to EBAN which is an umbrella organisation for all the

networks in Europe (Aernoudt and Erikson 2002, EBAN.org). We thought that it could not be

that difficult to establish a syndication with an international player. The international partner

knows the language and legislation of that specific country which could be a solution for the

main barriers. The major reason therefor was that EBAN did not have had the intention to

develop real matching activities. After a while some networks found that the added value of

EBAN was not big enough anymore, especially for the more mature networks. As a reaction

the developed networks decided to establish a new kind of umbrella organisation, called

Business Angels Europe (BAE). The members of BAE are: UK, Scotland, Switzerland, Austria,

Germany, France, Spain, Portugal, The Netherlands and Belgium. Before they were all member

of EBAN but at this moment only Belgium is still a member of EBAN. The mission of BAE is

to bring the most developed angel markets of Europe together and try to upgrade the matching

procedure to a more international level (businessangelseurope.com, R. Vossen, Personal

communication, 9th of July, 2014).

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Table 7: Investment preferences of BAs

BAN member N0N - BAN member Total

Sector specialist or

Generalist

Specialist 5 5 10 Generalist 4 1 5

Sector

IT 2 1 3

High-Tech 0 4 4

Semi-conductors 2 0 2 Others2 5 1 6

Investment stage

(Pre-)Seed 2 1 3

Early stage 4 2 6 Growth 1 1 2

Other3 2 2 4

Geographic investment

barrier

Regional 1 2 3

Flanders 3 0 3

Belgium 4 2 6

International 1 2 3 Source: Own work

An overview of which criteria is of utmost importance when a BA wants to invest is given by

figure 9. No distinction is made between BAN members and NON-BAN members because

there were no differences in the answers. They were all unanimous that the entrepreneur is the

most important factor when deciding to invest (Morrissette 2007). The major reason is that

when an entrepreneur has a good idea, but he or his team are not capable to develop it then it

will not succeed. On the other hand a weak idea at first sight could become a good idea when

the team has the right skills. This is also a confirmation of ‘the jockey-principle’ stated by

Aernoudt (1999). Despite the fact that all angels were unanimous some of them made a nuance.

Although the person or team are the most important, the first selection is always based on the

ideas. If someone has an idea but it is not in a sector where they have expertise in, some angels

will not look further although it is possible that the person is very capable.

2 The category ‘other’ are members who do not have a specific preference. 3 The category ‘other’ are members who do not have a specific preference.

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Figure 9: Investment criteria

Source: Own work

Another part of our data is about how BAs invest (Table 8). Looking at the number of visits,

within BAN the majority wants to visit the company at least monthly. They also want to

formalize this by establishing a board of directors. If we look to the NON-BAN members the

majority has another opinion. On the one hand, some angels say that the amount of visits could

be visualised by a U-curve. In the beginning they want to be closely involved by the project and

they want to sit together at least once a week. When the company is more mature the need to

visit the company declines. The majority of the angels said that in this stage a ‘one-time-a-

month visit’ is enough. When the company prepares to do an exit, the amount of visits increases

again, because of the need to prepare the company on making a successful exit. On the other

hand, some standalone angels stated that the decisive factor is the stage where you decide to

step into the company. Another investment option for the angels is whether they will invest in

group or not. Looking at table 8, the preference is given to make use of syndication. Reasons

for this are for example that it is possible to invest in a sector where you have not much

experience in. If an angel with a renowned experience in a particular sector decides to invest

and set up a syndicate it could be a smart idea to join and learn from the other more experienced

angels. One of the major advantages of syndication is risk diversification. By investing in a

syndicate it is possible to invest smaller amounts and spread the risk over more parties

(Gullander and Napier 2003). Despite all the advantages almost all angels outside BAN

Vlanderen pointed out that there are also disadvantages. It is possible that conflicts arise

between some investors, in the worst case this would lead to a complete failure. It is also more

difficult to make decisions on your own because the group has to make the decisions together.

66%

34%

enrepreneur idea

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Table 8: Investment characteristics

BAN member NON-BAN member Total

Number of visits

Monthly Weekly Others

6 0 3

2 0 4

8 0 7

Syndication

Yes 8 4 12 No 1 2 3

Source: Own work

A last interesting part that could be extracted from our interview are some statements related to

the exit (Table 9). During our interviews we asked the respondents to base some questions on

one or more specific investments. The advantage of this is that we can conclude which exit

mechanism they really have used instead of which exit mechanism they find most desirable. It

is clearly to see that ‘trade sale’ is the most used method followed by the failure of a company.

We included failure also as an exit because if your investment goes bankrupt it also ends. It is

not remarkable that trade sale is the most used method of exit. A lot of angels said that you can

receive the most money when doing a trade sale. On the question whether they prefer a trade

sale or an MBO they all answered unanimous trade sale, this also confirms the literature

(Harrison and Mason 2002). When you sell your shares to the management, the price will

always be lower than when you are able to sell it to another firm. Although we have tried to

attract only business angels who already made an exit. Eventually there were two angels outside

BAN Vlaanderen who did not made an exit already. The reason why this is only found in the

sample of standalone angels is that we specific asked at BAN Vlaanderen to have contact with

angels who already made an exit. The literature also stated that an IPO is the most successful

exit that a BA could achieve (Harrison and Mason 2002). Despite the two biggest angels in our

sample said that most of the times it is a poisoned gift. They argued that an IPO is very difficult

to achieve and even if there is an opportunity to make an introduction on a stock market this is

mostly not on a very liquid one. If the stock market is not liquid enough it could be that the IPO

is not successful for you as an angel because you can only do a partial exit.

The second part of the table is about the investment horizon the angel investor has set up in

advance. Despite the average horizon of seven years most of the angels have realised the

specific projects on a shorter period of time, this is also confirmed by the literature (Lange et

al. 2003). An explanation could be found in the mind-set of most business angels. One of the

reasons for investing is the return that could be realised but that is not the only incentive. This

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could be indirectly related to the fact that time is not an important factor. It is obvious that they

want to realise an exit as quick as possible because then the money is again available for other

projects. But an ultimate time limit in advance is seldom a necessity.

The table ends with some notes about the desired levels of return. According to the literature a

business angel is not only driven by financial motivations. Most of the times they want a return

rate between 20% and 30% (Ramadani 2009). This is also confirmed by our sample, the average

desired return of our sample is 28%. Looking at the two individual samples we see that there is

a small difference in the desired return. BAs outside BAN Vlaanderen have a higher desired

return which could be linked to the riskier environment where standalone angels operate in

(infra).

Table 9: Exit related topics

BAN member NON-BAN member Total

Exit mechanisms

Trade Sale 7 3 10 Sale to VC 0 1 1 MBO 0 0 0 Failure 3 2 5 No exit 0 2 2

Investment Horizon

0 ≤ IH ≤ 3 3 ≤ IH ≤ 6 6 ≤ IH ≤ 9 IH ≥ 9 Others4

0 4 2 2 1

0 1 2 2 1

0 5 4 4 2

Average 7 7 7

Desired Return

10% ≤ Return ≤ 20% 20% ≤ Return ≤ 30% Return ≥ 30% Others5

0 7 0 2

1 0 3 2

1 7 3 4

Average 25% 31% 28% Source: Own work

4 The category ‘Other’ are respondents who do not have a specific opinion about the topic. 5 The category ‘Other’ are respondents who do not have a specific opinion about the topic.

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D. Findings

Our findings are based on five factors which could explain the lower return of BAN Vlaanderen.

A first part is about the reasons why joining BAN or not and what the possible advantages and

disadvantages could be. A second part revolves around the financing of BAN Vlaanderen, more

specific the different kind of fees and government support BAN receives nowadays. Overall, it

is the goal to explain how the funding sources could impact the return of BAN Vlaanderen.

Thirdly all kinds of educational matters are evaluated and in which way they add value to all

the parties. This research also gives the opportunity to look if BAN Vlaanderen succeed in their

mission. The last section explains the presence of negative selection within BAN and more

specific the possible drivers of it.

Due to the limited sample we have tried to compare our results with another research. In 2006

Collewaert et al. already developed a research with more or less 30 respondents which is used

as a benchmark to compare the results. In this way our findings will become even more reliable.

1. Member of BAN or not

Before a BA could become a member of BAN they first have to get in contact with the network.

Most angels get to know BAN Vlaanderen through the Vlerick Business School or on a

relational basis (business associates, partners). But before both, the business angel and the

entrepreneur are able to join BAN Vlaanderen, they need to undergo a screening process. For

the business angels there exists an intake interview with the staff of BAN Vlaanderen or in

some cases with a business angel who is member of the board of directors of BAN. Not only

investors but also entrepreneurs have to go through a screening process. This process is needed

to evaluate the business plan, get to know the expectations of the entrepreneur and so on. The

period before the presentation, the entrepreneur has the opportunity to prepare himself and

makes use of the front coordinators to improve the crucial parts of his business plan. Normally

in this period it is possible to enlarge the chances for a successful match.

Most angels who are a member of BAN Vlaanderen want to stay within BAN and the ones

outside BAN Vlaanderen do not want to join in the future. Almost all the standalone angels are

well aware of the organisation of BAN Vlaanderen and a lot of them have already joined some

events but in the end they do not see the advantages of becoming a member. The pie charts

below, figure 10, visualize the reasons why BAN members want to stay by BAN and why stand-

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alone angels do not want to join them. It is clearly that the deal flow is the most important

reason why BAN members do not leave BAN. Most members consider this organisation as a

good channel to see a lot of investment opportunities compared with low search costs. Another

big advantage why angels do not want to leave BAN is the networking function. This is

considered as a platform where BAs meet other angels and entrepreneurs and where they are

able to enlarge their own personal network. The events organized by BAN are also a good

opportunity for virgin angels to improve their business angel skills and for other angels to share

their experience. All this suggests that BAN fulfilled in their main objective of connecting

business angels with entrepreneurs.

Besides the NON-BAN members were asked why they do not want to join BAN Vlaanderen

now or in the future. It is remarkable that just the screening is the main incentive to not join

BAN Vlaanderen (Figure 10). Business angels outside BAN argue that the screening process is

not up to date. What is more, the BAN staff which is responsible for the screening, does not

have enough business experience to execute this screening. This results in some projects of a

remarkably low quality within BAN Vlaanderen, which is also confirmed by some angels inside

BAN Vlaanderen. Other angels said that whether a project is good or not is a pure matter of

taste and therefore they want to evaluate the projects on their own. Another possible reason for

the low quality of the projects is the basis of the subsidies of BAN Vlaanderen (infra). But the

standalone angels do have some other problems with these networks, especially about the kind

of business angels who are member of BAN Vlaanderen (infra). But most of all from the

outside, BAN members are considered as people that have less capital to invest or are not

willing to invest large amounts.

Source: Own work

27%

36%27%

10%

Projects Screening Members Other

30%

40%

10%

20%

Networking Deal Flow Syndication other

Figure 10: Reasons to stay by BAN Reasons to not join BAN

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51

The study of Collewaert et al. (2006) has already shown the advantages and disadvantages of

BAN Vlaanderen (Table 10). The results of their research are very similar with our findings.

Despite the research is a little bit outdated they have already recognized that the quality of the

projects is an issue for the business angels. Looking at the advantages showed in their study the

reason that scores the lowest is the quality of the BAs (Table 10). This is in line with our

research so it could be that there is a negative trend in the quality of BAs who are member of

BAN Vlaanderen (Collewaert et al. 2006).

A lot of angels outside BAN also wonder if the best opportunities are not already gone before

they reach a business angel network (infra). Although almost all angels are unanimous that

investing inside BAN lowers the risk, everyone stated that the risk-return relation keeps

holding. This means that due to the lower risk the return will also be lower. There are also

angels who did already investments in- and outside BAN who said that the very early stage

projects do not pass the screening, which in turn also have implications on the return. Although

we have tried to achieve objective answers as much as possible it is still difficult to interpret all

the results. For example our sample stated that most angels inside BAN invested in the early

stage sector, due to the ambiguous boundaries the question that needs to be asked is what do

these business angels consider as the early stage. What is sure is that outside BAN there are

more risky projects to invest in, which could lead to a higher return.

Table 10: The advantages and disadvantages of BAN Vlaanderen

Advantages of BAN Vlaanderen (N=34) Number

Good organisation Networking Matching Investment opportunities Qualitative projects Qualitative BAs Others

23 13 12 9 6 5 9

Disadvantages of BAN Vlaanderen (N=34) Number

Low diversity of projects Low quality of projects Lack of support and monitoring Subjectivity of BAN Limited visibility of BANs Regional aspect Low presence of BAs on events Lack of stimulating syndication Others

9 7 5 3 3 3 2 2 8

Adapted from: Collewaert et al. (2006)

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2. Financing

As already mentioned when joining BAN Vlaanderen you have to pay a fee. All business angels

are unanimous that the membership fee is a fair compensation for all the events that BAN

Vlaanderen organizes. There are some business angels who consider this as a networking day

where they are also able to look for some investment opportunities while a nice dinner is served

for them. Some of the BAs even think this fee is rather low. Someone stated that if you raise

this fee, the status of BAN will go up which could result in more qualitative members. But this

can also have an adverse effect. In 2011 and 2012 the number of deals decreased a lot (Figure

7), BAN Vlaanderen argued that this was mainly due to the bad economic conditions. Although

almost all business angels claim that the economic activity does not have an impact on entering

an investment.

In addition there is also a success fee that needs to be paid when a successful deal is established.

In contrast to the membership fee, this kind of fee is more difficult to justify. Although BAN

Vlaanderen was obligated to charge the investors with this fee because they are a private

placement company. Since the rise of crowd funding, the Financial Services and Markets

Authority (FSMA) had denounced the barrier to ask the fee to the investor. But until now BAN

still asks the success fee to the investor because they are always paid on time (R. Vossen,

personal communication, 9th of July, 2014). Some angels say that this is just a matter of a right

valuation or that the cost to invest outside BAN Vlaanderen is even higher. There is also a lot

of discussion about the term ‘successful deal’. BAN Vlaanderen considers this as a match

between the angel investor and the entrepreneur that presented his project with the help of BAN

Vlaanderen. The angel group thinks this fee needs to be linked to another indicator, for example

a successful exit. They find that a match is really successful when there is a successful business

and so a successful exit for the angel. It is a bit strange that when a BA decides to invest, he

needs to pay a fee for it. Although the costs of having the same services as BAN Vlaanderen

outside BAN, will be higher. Moreover there also exist an unfair agreement between the Ark

Angel Fund and BAN Vlaanderen. The AAF also receives government support and above that,

they do not need to pay any fee when deciding to step into an investment opportunity together

with an angel investor.

Another way BAN Vlaanderen receives funding is the government support. Some people inside

and outside BAN mentioned this support is also a driver for some failures within BAN. Like

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already mentioned, the main reasons to stay with BAN are the projects but on the contrary most

business angels do not find that the projects are of good quality. A lot of people find that around

60% till 80% of the projects are of a good level of quality, but still 20% to 40% are of an

incomprehensible low quality. One of the main reasons for this is the basic factors for the

calculation of the government support. In the past the main incentive to earn subsidies, were

the number of projects that were presented. So the more projects presented on the events, the

higher the subsidies. Nowadays those incentives are a bit changed but BAN Vlaanderen still

aims to at least one event every month with five projects. So if the front coordinators, who are

responsible for the first screening, have only three high quality projects they need to add another

two projects, even if they are of a lower quality. At first sight government support seems very

good but on the other hand some rules have led to wrong actions of BAN Vlaanderen.

3. Advisory

Another important objective of BAN is that they want to educate the entrepreneurs as well as

the business angels to achieve a more successful matching procedure. Although there is an

urgent need to educate both parties, it is the question if the education programs elaborated inside

BANs are of high quality and if they give some added value to their members. Table 11 and

table 12 are the results of Collewaert et al. (2006) which will be used as a benchmark to compare

our findings. Overall the most important aspects according to BAs for giving educational

programs to the entrepreneurs are: the improvement of the skills to write a business plan

(score=5,48) and to make the entrepreneur aware of the advantages and disadvantages of

business angel financing (score=5,50) (Table 11). Looking at the quality of the programs there

does not seem to be any problem (Table 12). On the contrary, our findings suggest that the role

of BAN for educating the entrepreneur and the business angel is not of high quality. A lot of

business angels complain about the quality of the business plans and more specific, the

presentations given by the entrepreneurs. They find that the seminars about writing a business

plan and how to make a good presentation are not professional enough. For example the content

about writing a business plan is reduced to ten key points. Also for the presentation the only

training given to the entrepreneurs is some ‘must have’ slides (Appendix 4). This results in a

lower attendance of the entrepreneurs through the years. Looking at figure 11 , the last three

years the participation rate on educational events was around 40%. This means that 60% of the

entrepreneurs do not follow any educational training. The reason for the low attendance could

be found in the statements stipulated above.

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Figure 11: Participation of entrepreneurs at educational events

Source: BAN Vlaanderen (2013)

Looking at the education of the BAs, Collewaert et al. (2006) concluded that the training of

BAs about the negotiating skills is insufficient (score= 4,62) (Table 12). Although it seems that

business angels do not consider this training as important (score=4,65) (Table 11). The findings

in our sample are in line with the ones of Collewaert et al. (2006). But the angels stated that if

the quality will go up and it is given on a professional basis, they would find the trainings useful.

Many business angels claim that the training nowadays is a waste of time. They just attain these

events to do some networking and share some experiences. In addition, some angels said that

you learn most by doing or by talking about experiences which is also confirmed by Christensen

(2013). A lot of BAs are using the techniques by which they became a successful entrepreneur

but sometimes those techniques are not up to date anymore. Here one angel stated: “it is not

because you were successful as an entrepreneur that you will be successful as a business

angel”, this proves that training is needed but on a more professional basis.

A last group of people who could use training are the staff of BAN Vlaanderen themselves, like

we have already mentioned. Some angels find that the people who selected the projects and

train the entrepreneurs should have some training to know the newest trends. Another complaint

exists in the fact that the staff of BAN Vlaanderen does not have enough business experience;

they are no business angels themselves in contrast to the American model. Despite, the staff of

BAN argues that since the introduction of the dealmakers they organize some debates with them

from time to time. At those debates they discuss about some relevant topics to increase each

other’s knowledge. Nevertheless the director of BAN Vlaanderen confirms that formal

educational programs for the staff do not exist (R. Vossen, Personal communication, 9th of July,

2014).

0%

10%

20%

30%

40%

50%

60%

70%

2008 2009 2010 2011 2012 2013

par

tici

pat

ion

YAErs

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55

Table 11: Importance of the tasks according to BAs

Importance6 Av. 1 2 3 4 5 6 7 N St.

D

Information and education program

Inform the entrepreneur about the advantages,

disadvantages and added value of BA-financing 5,50 0 0 0 5 10 10 5 30 0,97

Educate entrepreneurs to write a good Business

Plan 5,48 2 1 2 3 5 3 15 31 1,85

Inform an entrepreneur about the expectations of a

BA 5,47 0 0 3 4 7 8 8 30 1,31

Educate BAs on the field of contracting, valuation,

… 4,65 1 0 6 5 12 4 3 31 1,38

Improving the presentational skills of the

entrepreneurs 4,48 3 3 0 7 7 10 1 31 1,71

Learn entrepreneurs how to negotiate 4,21 5 0 3 6 8 5 2 29 1,82

Adapted from: Collewaert et al. (2006)

Table 12: Quality of the tasks according to BAs

Adapted from: Collewaert et al. (2006)

4. Objectives of BAN Vlaanderen

Christensen (2013) formulated four main objectives of BAN Vlaanderen (supra). This study

makes it possible to evaluate if they are reached or not. The following topics will discuss the

objectives: awareness, matching and activation of virgin angels. Besides there also exist other

goals that are already explained in the previous findings, for example the training.

a) Awareness

In 1997 four independent networks were established within Belgium (Meers 2012). The main

objective was to make entrepreneurs and investors aware of the concept BAs. This was

6 Table 12 is developed with a scale of 7, where 1= unimportant; 4= neither important nor unimportant and 7=

very important. 7 Table 11 is developed with a scale of 10 so an average score of 5 or lower is insufficient.

Tasks BAN7 Av. Med. Min. Max. St.

D. N

Information and education program

Inform an entrepreneur about the expectations of a BA 6,74 7 2 9 1,72 27 Improving the presentational skills of the entrepreneurs 6,72 7 4 9 1,41 29 Educate entrepreneurs to write a good Business Plan 6,17 7 1 9 1,98 29 Inform the entrepreneur about the advantages,

disadvantages and added value of BA-financing 6,00 6 2 8 1,58 25

Learn entrepreneurs how to negotiate 5,08 5 1 9 2,16 25 Educate BAs on the field of contracting, valuation, … 4,62 5 1 9 2,16 29

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necessary because of the difficulties to attract early stage capital. After seven years the four

independent networks joined together and formed BAN Vlaanderen which exists till today.

Overall we can conclude that BAN Vlaanderen succeeded in making Belgium aware of the

concept. All of the fifteen BAs that we have interviewed know the concept. Due to courses like

corporate finance, where informal venture capital is surely a part of it, young potential

entrepreneurs already know the concept from the beginning of their career. Overall BANs were

needed to make the business community aware of the different possibilities of finding capital.

Nowadays when a person needs capital and has a quick look at the internet he will surely find

the concept business angels and indirectly find the way to BAN Vlaanderen.

b) Matching

The different matching tasks a BAN has developed are shown in table 13 and table 14

(Collewaert et al. 2007). The task which is most important for the BAs is attracting proposals

of high quality (score=6,03). Although this task has the lowest quality level (score=6,09). This

is also one of the main findings of our research. The major problem is the quality of the

proposals and the way it is presented at the forums. This leads to some degree of disappointment

within the group of angel members. It is also a barrier to attract other new members. A lot of

our respondents who invest independently said that after two events they had the feeling of

wasting their time, mainly due to the low quality levels of the presented projects. Despite all

the previous, BAN Vlaanderen has also a big advantage in the matching procedure and this is

mainly due to the introduction of a dealmaker. Most of the times it is an experienced BA who

is not involved in the specific project and could help both parties independently. Not every BA

could become a dealmaker, he needs to fit a specific profile (Appendix 5). The job of the

dealmaker is mainly to align the needs of both parties by organizing meetings to know each

other’s expectations. Also everything about the term sheets, valuation, etc. is executed together

with this person (R. Vossen, Personal communication, 9th of July, 2014).

Also quite a high level of importance is given to the kind of business angels that are attracted

by BAN Vlaanderen (score=5,63), although the quality is considered to be rather low

(score=6,14). A lot of business angels do not have enough capital to invest on an active basis.

Angels inside and outside BAN, said that the aim of some business angels within BAN

Vlaanderen is just to find a paid consultancy function rather than have the willingness to invest.

Another remark is that a lot of BAs who are member of BAN have never invested yet which

could mean that BAN Vlaanderen succeeded in attracting virgin angels but fails in activating

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them. The previous statements are remarkably because BAN Vlaanderen developed an

investment profile that each BA needs to fill in (Appendix 6). It is a screening where BAN tries

to know the investment preferences of the different business angels. Nevertheless BAN

Vlaanderen asks no hard information such as a certificate of a minimum level of capital and so

on, it is all based on confidence (R. Vossen, personal communication, 9th of July, 2014).

To sum up, BAN Vlaanderen succeeded only partially in the objective of matching

entrepreneurs with business angels. They surely succeeded in bringing both parties together

mainly due to the organisation of different events. But our own experience of joining some

events, together with our interviews, has led to the statement that the popularity of those events

decreases. Effectively match both parties is not a big success. On the one side some members

do not have the right profile to invest and on the other side the presentations and business plans

of the entrepreneurs are of a very low quality. This could confirm the conclusion of Lange et

al. (2003) that BAN Vlaanderen attracts mainly second-hand members (infra).

Table 13: Quality of tasks according to BAs

Tasks BAN8 Av. Med. Min. Max. St.

D. N

Matching

Bring BAs and entrepreneurs together 7,42 8 4 10 1,48 31 Improve the communication between entrepreneurs and

investors 6,20 6 1 9 1,58 30

Attracting BAs who could add value to their portfolio

(experience, reputation, time) 6,14 6 2 9 1,96 29

Attracting proposals of high quality 6,09 7 2 9 1,77 32 Adapted from: Collewaert et al. (2006)

Table 14: Importance of the tasks according to BAs

Importance9 Av. 1 2 3 4 5 6 7 N St.

D

Matching

Attracting proposals of high quality 6,03 1 0 2 0 4 8 16 31 1,45

Bring BAs and entrepreneurs together 5,90 1 0 0 4 4 8 14 31 1,40 Attracting BAs who could add value to their

portfolio (experience, reputation, time) 5,63 0 1 2 2 5 12 8 30 1,33

Improve the communication between

entrepreneurs and investors 5,13 0 2 3 0 13 10 3 31 1,31

Adapted from: Collewaert et al. (2006)

8 Table 13 is developed with a scale of 10 so an average score of 5 or lower is insufficient. 9 Table 14 is developed with a scale of 7, where 1= unimportant; 4= neither important nor unimportant and 7=

very important.

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c) Activate Virgin Angels

In our opinion the activation of virgin angels is also an objective of BAN Vlaanderen, although

it is not clearly formulated in their core values. In our opinion BAN Vlaanderen fails to activate

virgin angels. It is clear that a lot of members within BAN are inexperienced. But when a deal

is established the inexperienced ones stay at the background. So BAN Vlaanderen counts a lot

of young, inexperienced members but the network is not always able to activate them. This

raises questions whether or not BAN Vlaanderen should tighten his membership procedure.

5. Negative Selection

Out of all our questions and the previous stated findings we could conclude that there exists

different kinds of negative selection. A first way of negative selection is situated within the

projects that are presented at BAN Vlaanderen. A lot of business angels outside BAN

Vlaanderen argued that this organisation acts as a last resort. They have learned from their

experience that a lot of projects who are presented within BAN Vlaanderen are already

presented at other channels, for example a standalone angel, another kind of network, etc. Only

if it is not possible to attract capital by these other ways then they consider BAN Vlaanderen.

Another way of negative selection could be found in the business angel members of BAN

Vlaanderen. Almost all the independent BAs stated that only the second-hand business angels

use BAN Vlaanderen actively and the big investors stay out BAN. All this together has led to

a situation of negativism because entrepreneurs do not find the qualitative angels they are

expecting to find within BAN. Then again the BAs do not find projects of a quality they wanted.

This results in a situation where both parties are not satisfied. So it is important to get out of

this vicious circle. For the future, BAN still has some work to attract the mega angels.

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IV. Conclusion

The aim of this research is to find the reasons which could confirm the hypothesis of Harrison

and Mason (2002) that the return earned by BAs within BANs is lower. More specific this

research wants to look if this hypothesis is valid for BAN Vlaanderen in Belgium. Finally the

findings suggest that there are some reasons that could justify this hypothesis.

One major reason why the return could be lower is linked to the screening function of BAN

Vlaanderen. Due to the screening, the real seed and early stage projects are not presented within

BAN Vlaanderen. This means that BAs invests in a later stage which results in a lower risk and

leads to a lower return. This research also confirmed that the desired return within BAN is lower

than outside BAN and is justified due to more risky projects outside BAN. The previous

statement is confirmed by all the members outside BAN Vlaanderen. The coordinators of BAN

Vlaanderen do not only screen on the stage but also on the business plan and some subjective

factors. There is no standardized list of all criteria what a project and the entrepreneur should

meet. More standardization of the screening process and some training of the coordinators are

needed to professionalize this process and to bring the screening to a higher level.

Another aspect that confirms the hypothesis is the negative selection that exists of the projects

as well as of the members of BAN Vlaanderen. The criteria to become a member are too

flexible. A possible solution could be a more severe and standardized screening of the BAs.

Nowadays the investment profile only asks for soft information (supra). BAN Vlaanderen could

ask for a certificate of a minimum amount of capital at each of their members like the Dinner

Club already does. This could prevent BA members who are not really a BA. Another solution

could be to increase the membership fee because almost all interviewed angels consider this fee

as very low. So an increase could prevent small angels from joining BAN Vlaanderen because

the barrier will go up to become a member. It is also possible that due to these actions some

mega-angels are willing to join BAN Vlaanderen, due to the rise of the status.

There is also a negative selection on the side of the projects. Outside BAN there is a feeling that

the projects presented within BAN Vlaanderen are projects who did not find capital elsewhere

in the market. The entrepreneurs see BAN Vlaanderen as a last chance to attract capital.

We can conclude that the quality of the projects needs to be improved, therefore the educational

trainings within BAN Vlaanderen play a significant role. Statistics of BAN Vlaanderen show

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that only 40% of the entrepreneurs have followed a training offered by BAN. A solution to raise

this number could be to formalize the trainings a bit more. For example: making a script that

the entrepreneurs could follow when developing their business plans is maybe better than the

educational trainings that are given by the coordinators until now. In an extreme case BAN

could even force the entrepreneurs to follow the training to make the business plans and

presentations better, where every business angel always complains about. In addition an

elevator pitch is also a possible option to improve the quality a lot. An elevator pitch gives the

entrepreneur two minutes to convince the staff of BAN Vlaanderen of his idea. So if the

entrepreneur passes this test and his business plan has a high quality then the entrepreneur may

present his project to the BAs. Eventually by following this procedure, we are convinced that

the quality will increase.

Not only the entrepreneurs need to be trained but also the BAs within BAN Vlaanderen need

education. A lot of angels inside BAN are inexperienced but do not feel that they need some

training. BAs are convinced that the experience of their previous successful career is enough to

become a successful BA but this is not often the case. It is the job of BAN Vlaanderen to try to

make the BAs aware of the advantages of the trainings. In turn this could increase the self-

confidence of virgin angels, they will be ready to make their first investment after the training.

Also for the older and experienced BA an upgrade of the new technologies and trends could be

useful.

Next to the entrepreneur and the BAs there is a third party with need for education, namely the

staff of BAN Vlaanderen. This is justified because the coordinators have the important job to

screen the projects and make sure that projects of a high quality pass the first phase. Also this

party needs to be aware of new technologies and new trends in the economy. Especially their

knowledge about a business plan needs to be up to date.

Next to the previous conclusions, which support the hypothesis of Harrison and Mason (2002),

BAN still has some advantages. Within BAN Vlaanderen there is a lower barrier for business

angels to invest in sectors where they do not have any expertise in. A possible explanation is

that on the events, organized by BAN Vlaanderen projects of all sectors are presented. There is

also an easy way to form a syndicate with the use of a dealmaker. Another incentive which

could support the existence of BAN Vlaanderen is the drive to become more active on a nation-

wide basis. The creation of BAE is the result of these efforts. But BAN Vlaanderen also offers

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some other services besides matching. Every deal can make use of a dealmaker and this for one

price, the success fee. Moreover, when standalone BAs want the same services that are offered

by BAN Vlaanderen, the price will be higher. On top of that they have to find a project on their

own which could lead to higher search costs. Eventually, investors who make use of BAN

Vlaanderen with their small network need BAN Vlaanderen to find good projects.

Overall our findings concluded that there are some reasons that explain the lower return of BAN

Vlaanderen. Although this does not mean that the government support for BAN Vlaanderen is

not justified. There is still an increasing level of members and BAN Vlaanderen still helps the

Flemish early stage economy. But based on our results we observe that BAN Vlaanderen is

evolving into a downward spiral. But with the right actions for more professionalization and a

bit more formalisation of the processes we are convinced that there is still a role for BAN

Vlaanderen in the activation of early stage capital for Belgium.

We are well aware of the small sample used and that this must be expanded in further research.

We think that this study introduces various insights to aspects that are not searched before.

Nevertheless we indicate that there could be a different profile of BAs that join a BAN and this

could have many implications. Therefore, further research is necessary to discuss these results

and implications. After all, there is so little known about the different business angels all over

the world.

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Informal Venture Capital Market in the U.K.: Is There Still a Role for the Public Sector?

Small Business Economics, volume 9, page 111-123. DOI: 10.1023/A:1007915705508

Harrison, R.T., & Mason, C.M. (2002). Is it worth it? The rates of return from informal

venture capital. Journal of Business Venturing, volume 17 issue 3, pages 211-236. DOI:

10.1016/S0883-9026(00)0060-4

Harrison, R.T., Mason, C.M., & Robson, P.J.A. (2003). Determinants of Long-Distance

Investing by Business Angels. Babson College, Babson Kauffman Entrepreneurship Research

Conference (BKERC), 2002-2006.

Harrison, R.T., & Mason, C.M.(2004). Improving access to early stage venture capital in

regional economies: A new approach to investment readiness. Local Economy, volume 19

issue 2, page 159-173. DOI: 10.1080/0269094042000203090

Harrison, R.T., & Mason, C.M.(2004). Does investing in technology-based firms involve

higher risk? An exploratory study of the performance of technology and non-technology

investments by business angels. Venture capital: An International Journal of Entrepreneurial

Finance, volume 6 issue 4, page 313-332. DOI: 10.1080/1369106042000286471

Harrison, R. T., & Mason, C. M. (2005). Does gender matter? Women business angels and

the supply of entrepreneurial finance in the United Kingdom. Edinburgh: Management School

and Economics. The University of Edinburgh.

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Hill, L., & Sohl, J. (2007). Women business angels: Insights from angel groups. Venture

Capital: An International Journal of Entrepreneurial Finance, volume 9 issue 3, page 207-

222. DOI: 10.1080/13691060701324536

Huang, J., & Kisgen, D. J. (2008). Gender and Corporate Finance: Are Male Executives

Overconfident Relative to Female Executives?. Journal of Financial Economics (JFE),

Forthcoming. Available at SSRN: http://ssrn.com/abstract=1263990 or

http://dx.doi.org/10.2139/ssrn.1263990

Knyphausen-Aufseß, D.Z., & Westphal, R. (2008). Do business angel networks deliver value

to business angels?, Venture Capital: An International Journal of Entrepreneurial Finance,

volume 10 issue 2, page 149-169. DOI: 10.1080/13691060801946188

Lange, J., Leleux, B., Surlemont, B., (2003). Angels Networks for the 21st Century. An

examination of Practices of Leading Networks in Europe and the U.S. The Journal of Private

Equity, volume 6 issue 2, page 18-28. DOI: 10.3905/jpe.2003.320036#sthash.Iyg0mNs4.dpuf

Lawton, C.L.,(2002). Missing the target: assessing the role of government in bridging the

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Morrissette, S.G. (2007). A Profile of Angel Investors [Electronic version]. Journal of Private

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approach. Venture Capital: An Interantional Journal of Entrepreneurial Finance, Volume 5

issue 3, page 337-364. DOI: 10.1080/1369106032000152443

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VI. Appendix

Appendix 1: Deficiencies in investment opportunities

found in

most (over

75%)

opportunities

found in

many (50%-

75%)

opportunities

Assumptions unrealistic/information lacks

credibility

43 27

Entrepreneur/management team lacks credibility 42 26

Insufficient information provided 31 31

Business concept needs further development 24 24

Growth prospects of business is limited 23 26

No obvious exit route 20 30

Lack of originality in product/service 20 22

Lack of long term vision for business 20 16

Business under-capitalised/lacks liquidity 19 23

Insufficient commitment displayed by entrepreneur 12 22

Lack of integrity of the entrepreneur 10 15

Other deficiencies 1 1 Source: Mason and Harrison (2002)

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Appendix 2: Deal making process

Matching event

4d coördinator

Opsturen BP naar BA’s

7d coördinator

Vraag syndicaat of niet

7d dealmaker

Indien verzoek tot syndicaat:

organisatie syndicaatmeeting

7d dealmaker

Syndicaatmeeting

30’ tussen BA’s: projectbeoordeling / vraagstelling / investeringsbereidheid

60’ BA’s en ondernemer: verduidelijking BP/Beantwoorden vragen

15’ tussen BA’s: projectbeoordeling / investeringsbereidheid / to do’s / lead BA

3d dealmaker

Verslag syndicaatmeeting

lead-BA/dealmaker

Opvolging to do’s

Lead-BA/dealmaker/ondernemer

Opvolgingsmeeting(s)

overweging Uitleg to do’s

financieringshefbomen Term sheet

Benadering waarderingsmethode

Aandeelhoudersovereenkomst

BA’s/ondernemer

Onderhandelingen

BA’s/ondernemer

DEAL (?!)

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Appendix 3: Interview Deel 1 Algemeen

1) Wat is uw Leeftijd?

2) Man/vrouw?

3) In welke regio bent u woonachtig?

4) In welke regio’s verkiest u te investeren? Zou u in een project op een lange afstand willen

investeren?

5) Vanaf welk jaar bent u al actief als business angel?

6) Hoe lang wilt u de activiteit van BA nog verderzetten? Of hoeveel deals zou u in de

toekomst nog willen uitvoeren?

7) Hoe bent u met het concept Business Angel in contact gekomen?

8) Wat was uw vorige activiteit? In welke sector(en), zelfstandig/manager..

9) Wat is het totaal aantal deals dat u al hebt afgesloten?

10) Hoe veel belang hecht u aan de kwaliteit van de projecten en de kwaliteit van de

ondernemer? Als je 100% kan verdelen over deze twee factoren, hoe zou dit eruit zien voor

u persoonlijk.

11) Bent u momenteel aangesloten bij een BAN?

a. Ja: vragen getiteld BAN stellen

b. Nee: vragen niet-BAN stellen

DEEL 2 BAN

12) Hoe hebt u BAN-Vlaanderen leren kennen?

13) Hebt u al uw investeringen meteen binnen BAN-Vlaanderen uitgeoefend? Of hebt u eerst

buiten BAN-Vlaanderen geïnvesteerd? Of doet u momenteel beiden?

14) Overweegt u BAN-Vlaanderen ooit te verlaten?

Ja: waarom?

Nee: waarom?

15) Vindt u dat de projecten binnen BAN-Vlaanderen investment ready zijn/ van een hoge

kwaliteit (goed business plan, goede voorstelling,…)?

16) Hoe staat u tegenover de fees die moeten betaald worden? Vindt u deze terecht? Zou u nog

bij BAN blijven mochten die verhogen? Vindt u de bijdrage van BAN tot het ontwikkelen

van trainingen voor Bas nuttig? (Concreet willen we nagaan of de BA-dag, de BA-Bootcamp

en de Business Angel Academy een toegevoegde waarde zijn voor u als BA.)

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17) Hoeveel keer per maand wenst u langs te gaan en hen bij te staan in het bedrijf waarin u

geïnvesteerd hebt?

NIET-BAN

18) Waarom bent u niet aangesloten bij een BAN?

19) Overweegt u bij BAN toe te treden?

20) Hoe hebt u uw netwerk opgebouwd? En vindt u genoeg kwalitatief hoogstaande projecten?

21) Hoeveel keer per maand wenst u langs te gaan en hen bij te staan in het bedrijf waarin u

geïnvesteerd hebt?

22) Doet u inspanningen om uw taak als business angel beter uit te voeren?

Deel 3 PER INVESTERING

23) In welk jaar hebt u geïnvesteerd in project X? En denkt u dat dit een effect heeft gehad op

uw investering? (korte inleiding)

24) In Welke sector(en) investeert u?

25) Is project X aan u gepresenteerd via BAN-Vlaanderen of niet?

26) In welke fase van het project bent u ingestapt?

27) Hebt u gebruik gemaakt van syndicatie?

a. Ja: heeft u uw partners vlot gevonden?

b. (investering binnen BAN): heeft BAN er specifiek toe geleid dat de syndicatie

successvol was? Anders gezegd zou de syndicatie zonder BAN ook gelukt zijn?

28) Wat was de investment horizon die u voor ogen had?

En hoe lang hebt u werkelijk in het project gezeten?

29) Op welke wijze is de exit gebeurd?

a. Als de exit verlopen is via BAN: Heeft BAN hier iets toe bijgedragen?

b. Als de exit verlopen is onafhankelijk van BAN: Had BAN een

toegevoegde waarde kunnen leveren bij een EXIT? (Als u geïnvesteerd

heeft zonder de invloed van BAN, hebt u achteraf het idee dat BAN u zou

kunnen geholpen hebben bij het realiseren van een exit?)

30) Wat was de return die u gewenst had? Aan welk bedrag had u project X gewaardeerd?

31) Hoeveel heeft u initieel geïnvesteerd in het project?

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a. Welke waarde heeft u gerealiseerd bij de exit van het project? (mag ook in een

grootorde zijn, het doel is de return te berekenen)

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Appendix 4: Training session for entrepreneurs at BAN-VLAANDEREN At 18h30, 16th of April

During the development of our thesis we got the opportunity to join a training day for

entrepreneurs at BAN Vlaanderen. The aim of such a day is to prepare the entrepreneurs to

succeed in their search to informal investments. It took place at the VLERICK Business School

and once arrived I remarked that it was only for a selected number of people (9 persons). The

reason was that BAN wants to create a proactive environment. They want to keep the barrier to

ask questions as low as possible. First, we will start by explaining some tips that could be useful

for potential entrepreneurs. Afterwards we will try to give a short summary of the vision of an

enormous experienced BA. The main topics of the session were:

1) Rules of thumb to establish a good business plan

2) Rules of thumb to give a good presentation

3) Negotiations with potential investors

4) Practice testimony of a BA

First of all you need to have a good business plan if you want to attract a BA. This plan starts

with an executive summary which is a very important part of the BP. As already mentioned,

BANs make a first selection of the potential projects based on the executives. A good BP should

include an answer to the following questions. First, what is the goal that the company wants to

achieve? In this part you elaborate the mission of your project. The next question is: what are

the possibilities? Here you have to make an environment analysis. Finally, the question ‘how

to tackle the project?’ needs to be answered. The aim is to explain the strategy, the norms and

the values of the project.

Afterwards they gave ten important tips for developing a BP. As a potential entrepreneur it

could be beneficial to keep these tips in mind:

1) Take care of your executive summary.

2) Do not underestimate the competition: if there is no competition will there be a market?

3) Emphasize the innovative aspect of your project

4) Recruit and develop entrepreneurs: BAs are more interested in the character of the

entrepreneur than the technical aspect of the project. So translate your motivation into

your BP.

5) Make it simple.

6) SWOT analysis is essential because this exposes the weaknesses and threats of your

project. Try to find innovative solutions for those problems.

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7) Step into the shoes of your customer, the added value for the client is more important

than the added value for your company.

8) Use graphs, make your BP attractive to read.

9) Cash is king, the cash analysis is the most important part of the BP. Here you try to

estimate how deep the death valley is.

10) Identify the exit possibilities because this is very important for the BAs.

If your project is selected by a BAN you have to give a presentation to the BAs. This is very

important because BAs make a selection based on those presentations. The entrepreneur gets

15 minutes to convince the BAs. You have to keep in mind that a Q&A session is included in

those 15 minutes. From the view of BAN there are some slides that are crucial to make a good

presentation. In the following section, there are ten slides that an entrepreneur must have in his

presentation, remark that this is not an exhaustive list.

1) A Pitch (who, what, why)

2) Team (who, education, experience, history)

3) Market

4) Actual status

5) SWOT analysis

6) USP (Unique Selling Proposition)

7) Competition analysis

8) Financial background

9) Expectations of the BA

10) Exit strategy

After the more theoretical part, Herman Verstrepen has given a presentation about his

experiences as BA. Mr Verstrepen is a business angel since 1988 and he has made 49

investments with only 7 bankruptcies. This business angel particularly expressed that the person

is the most important aspect for determining whether to invest in a project or not. He said that:

‘if I do not believe the person than I will not invest in his projects, even it is a good idea’.

Therefore he believes that a good entrepreneur is able to make a success story of a bad project.

According to Herman Verstrepen, the second most important element for evaluating a project

is looking at the market for this project. Because if there is no market, you can not develop a

successful project. Surprisingly, the last thing that is important for him is the product or service

itself.

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Subsequently he spoke a little bit about the different exit strategies and other practical issues

that could occur when investing in early-stage projects. But I will not going to elaborate on this

point because this would bring us too far and it is also less important for our thesis.

Overall I experienced this day as an amazing opportunity which has taught me much on many

fields. By attending this training session I received new valuable information to further develop

our thesis. Furthermore I’ve also made useful contacts that could help us in the future to receive

the necessary data. Above all, it has given us a more practical vision about how BAN-

Vlaanderen works. And the practical testimonials of Mr Verstrepen have given us a broader

insight in how a BA thinks and handle. On the whole, this was a very interesting day and I hope

that there are many more to come.

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Appendix 5: Ideaalprofiel dealmaker BAN Vlaanderen

BAN Vlaanderen wenst haar pool van dealmakers uit te breiden en zoekt hiervoor nieuwe

dealmakers binnen haar netwerk.

Dealmakers zijn leden van BAN Vlaanderen die, in opdracht van BAN Vlaanderen, hulp en

begeleiding aanbieden aan dossiers waarin business angels - na presentatie via anonieme fiche

of op een matching event - interesse tot investeren betoond hebben. Concreet start de

dealmaking na de rondzending van de businessplannen aan de BA’s door de coördinatoren.

De coördinatoren melden op dat moment ook aan de betrokkenen wie de dealmaker zal zijn.

Dealmakers begeleiden investeerders en ondernemers om in concrete dossiers van interesse

naar investering te komen. Ze doen dit door een actieve opvolging van de voortgang in

dossiers te organiseren en katalyseren dit proces door agenda-setting, moderatie, begeleiding,

coaching, administratieve bijstand en al wat meer nodig is om een investeringsdeal te

voleindigen.

Dealmakers werken op ad hoc basis en in zelfstandigheid. Dossiers worden toegewezen

vanuit het management van BAN Vlaanderen op basis van sectorervaring en geografie.

Er is een – beperkte – dagvergoeding van ca. € 300 (excl. BTW) voorzien, met een te bepalen

maximum aantal dagen per dossier.

Vereisten:

min. 2 jaar lid BAN Vlaanderen

actief aanwezig op evenementen BAN Vlaanderen

min. 3 investeringen als B.A., stand-alone of als lead-angel

in orde met lidgeld BAN Vlaanderen

Pluspunten:

feeling met administratie rond deal-creatie: L.O.I., terms sheets, aandeelhoudersOK,

etc.

service-minded

bereid tot verplaatsingen binnen Vlaanderen

vertrouwd met co-financieringsinstrumenten

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Appendix 6: overeenkomst met investeerder

TUSSEN:

BAN Vlaanderen, VZW, gevestigd te 3000 Leuven, Vlamingenstraat 83, ingeschreven in het

rechtspersonenregister te Leuven, ondernemingsnummer 0863.394.624, hier rechtsgeldig

vertegenwoordigd door Adviesbureau Mercurius BVBA, met maatschappelijke zetel te 3500 Hasselt,

Luikersteenweg 248, ingeschreven in het rechtspersonenregister te Hasselt, ondernemingsnummer

0473.962.982, vast vertegenwoordigd door de heer Reginald Vossen, zaakvoerder,

- hierna genoemd “BAN VLAANDEREN” –

EN

(naam), (adres)

- hierna genoemd de “Investeerder” –

Indien de Investeerder een rechtspersoon is: identificatie van de fysieke persoon die als vast

vertegenwoordiger ten overstaan van BAN VLAANDEREN zal optreden:

(naam), (adres)

hierna de “vast vertegenwoordiger” –

BAN Vlaanderen en de Investeerder worden hierna individueel ook een “Partij” of gezamenlijk

de “Partijen” genoemd –

WORDT VOORAFGAANDELIJK UITEENGEZET HETGEEN LUIDT ALS VOLGT:

- Aangezien BAN VLAANDEREN een vereniging is die tot doel heeft de economische groei

in België te stimuleren door de ontwikkeling, de begeleiding en de promotie van het

ondernemerschap en de investeringscultuur in België.

- Aangezien BAN VLAANDEREN, in het kader van de uitoefening van haar doel, contacten

wil initiëren tussen ondernemers, op zoek naar financiering voor hun onderneming en

investeerders, die bereid zijn te investeren in deze ondernemingen.

- Aangezien de Investeerder een fysiek of rechtspersoon is die door de raad van bestuur van

BAN VLAANDEREN werd aanvaard als toetredend lid van de vereniging.

- Aangezien de Investeerder beschikt over voldoende financiële middelen die hij, persoonlijk

of via de door hem aan te duiden vennootschap, wenst te investeren in een onderneming en

hiervoor van de door BAN VLAANDEREN ter beschikking gestelde informatie wenst gebruik

te maken, die aanvaardt, en dit onder de modaliteiten en voorwaarden, zoals bij huidige

overeenkomst wordt bepaald.

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IS UITDRUKKELIJK OVEREENGEKOMEN HETGEEN VOLGT:

Artikel 1

BAN VLAANDEREN verbindt zich ertoe een informatiekanaal te verschaffen tussen de

Investeerder, die bereid is, persoonlijk of via de door hem aan te duiden vennootschap, te

investeren in een onderneming en de ondernemers, die op zoek zijn naar financiële middelen

voor hun onderneming en hiertoe van de door BAN VLAANDEREN ter beschikking gestelde

informatie gebruik maken (hierna genoemd de “Ondernemers” en in het enkelvoud de

“Ondernemer”).

Dit informatiekanaal beoogt het initiëren van contacten tussen de Investeerder en de

Ondernemers teneinde investeringsopportuniteiten te creëren. Het is niet de bedoeling van BAN

VLAANDEREN om informatie te verschaffen aan investeerders die er in essentie op uit zijn

om via BAN VLAANDEREN klanten te werven of commerciële relaties en contacten uit te

bouwen.

Daartoe zal elk eerste contact tussen de Investeerder en de Ondernemer via BAN

VLAANDEREN geïnitieerd worden.

Buiten het electronisch informatieplatform “angel4me” dat BAN VLAANDEREN ter

beschikking stelt aan haar leden, zal BAN VLAANDEREN slechts informatie overmaken aan

de Investeerder op basis van het profiel van de Investeerder en de verenigbaarheid ervan met

het profiel van de Ondernemer(s) en zijn/hun investeringsvoorstel(len).

BAN VLAANDEREN zal onder geen enkel beding verplicht zijn een investeringsvoorstel van

een Ondernemer aan de Investeerder over te maken. De beslissing van BAN VLAANDEREN

dient niet gemotiveerd te worden ten aanzien van de Investeerder.

Artikel 2

2.1 De Investeerder verbindt er zich toe aan BAN VLAANDEREN een jaarlijkse registratiefee

te betalen. De registratiefee zal betaald worden op het eerste verzoek van BAN

VLAANDEREN na de ondertekening van onderhavige overeenkomst. De registratiefee geldt

voor een kalenderjaar en wordt aangerekend in de loop van de maand januari van elk jaar. Bij

toetreding door de Investeerder in de loop van een kalenderjaar, wordt de registratiefee

berekend op basis van het aantal nog te lopen maanden, inclusief de lopende maand.

Voor de registratie als toetredend lid van het netwerk gelden twee tarieven die jaarlijks door de

Raad van Bestuur van BAN Vlaanderen vzw worden vastgesteld.

- lidmaatschap ten persoonlijke titel. Persoonlijk lidmaatschap impliceert dat enkel u als

business angel de kontakten heeft met het netwerk en kosteloos kan deelnemen aan alle

door het netwerk georganiseerde matchingactiviteiten. De registratiefee bedraagt 450 €

(excl. BTW) voor dit jaar.

- lidmaatschap van fondsen. Lidmaatschap van een fonds impliceert dat participatie aan de

door BAN VLAANDEREN georganiseerde matchingactiviteiten kosteloos door twee -

door het fonds aan te duiden - vertegenwoordigers kan gebeuren. De registratiefee voor een

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fonds bedraagt 900 € (excl. BTW) voor dit jaar. Bijkomende vertegenwoordigers kunnen

aan € 450 (excl. BTW) per jaar geregistreerd worden.

2.2 Door de betaling van de registratiefee wordt de Investeerder toetredend lid en dit geeft

hem/haar recht op kosteloze deelname aan alle activiteiten (fora, beurzen, opleidingen) en

toegang tot het electronisch informatieplatform “angel4me”, georganiseerd door BAN

VLAANDEREN.

2.2 Van zodra de Investeerder in persoonlijke naam, via echtgeno(o)t(e), partner,

familielid(-leden) of via een vennootschap, beslist te investeren in een project, waarmee hij/zij

direct of indirect door de tussenkomst van BAN VLAANDEREN of via de portal “angel4me”

in contact werd gebracht, onder welke vorm dan ook (we vermelden hierbij exemplatief

rechtstreekse participatie in het kapitaal, lening aan de betrokken vennootschap, persoonlijke

lening aan de ondernemer-initiatiefnemer), zal hij/zij BAN VLAANDEREN hiervan op de

hoogte brengen binnen de 15 dagen volgend op de investering. Hiertoe overhandigt de

Investeerder een kopie van (het gedeelte van) de overeenkomst tussen de Investeerder en de

Ondernemer die betrekking heeft op de betrokken investering.

2.3 Als gevolg van de investering verbindt de Investeerder er zich toe aan BAN

VLAANDEREN een succesfee te betalen, berekend zoals weergegeven in artikel 2.5 van deze

overeenkomst. De succesfee zal worden betaald op het eerste verzoek van BAN

VLAANDEREN. De Investeerder kan inroepen dat hij een bepaald project reeds in behandeling

had vooraleer het door BAN Vlaanderen aan hem werd voorgesteld, doch dergelijke claim kan

enkel gebeuren meteen na identificatie van het betreffende project (forumpresentatie, etc.). Een

latere melding ontslaat de Investeerder niet van betaling van de succesfee.

2.4 Indien een contact tussen de Investeerder en de Ondernemer pas in een later stadium

uitmondt in een effectieve of vervolginvestering zoals beschreven in artikel 2.3, dan zal een

succesfee verschuldigd zijn indien deze (bijkomende) investering gebeurt binnen de 24

maanden volgend op het eerste contact.

2.5. De succesfee is verschuldigd op elke investering en vervolginvestering die binnen de 24

maanden volgend op het eerste contact door de Investeerder wordt uitgevoerd en die zal

berekend worden als volgt:

Ingebracht kapitaal

Formule voor de berekening van

de succes fee

Bedrag / voorbeeld

25 000 EURO

5% met minimum van 620 EURO Vb 18 600 EURO

= 930 EURO

Tss. 25 000 EURO en

250 000 EURO

1 250 EURO

+ 2,5% op gedeelte > 25 000 EURO

Vb 75 000 EURO

= 2 500 EURO

Tss. 250 000 EURO en

500 000 EURO

6 875 EURO

+ 2% op gedeelte > 250 000 EURO

Vb 375 000 EURO

= 9 375 EURO

Tss. 500 000 EURO en

2 000 000 EURO

11 875 EURO

+ 1% op gedeelte > 500 000 EURO

Vb 1 000 000 EURO

= 16 875 EURO

Tss. 2 000 000 EURO

en

26 875 EURO Vb 3 500 000 EURO

= 35 875 EURO

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5 000 000 EURO + 0,6% op gedeelte > 2 000 000

EURO

2.6 In geval de investering gebeurt door verschillende Investeerders in één project (een

zogenaamd syndicaat), dan zal, voor de berekening van de succesfee, het totale geïnvesteerde

bedrag als basis worden genomen voor de berekening van het toepasselijk percentage van de

succesfee. Elk van de betrokken Investeerders draagt bij in de verschuldigde succesfee in

verhouding van zijn inbreng tot het totale investeringsbedrag van de betrokken Investeerders.

2.6 bis. Van zodra een individueel lid een niveau van 15.000€ aan gecumuleerde succesfee

bereikt en betaalt binnen één kalenderjaar, zal de succesfee boven vermeld bedrag binnen dit

kalenderjaar berekend worden aan maximaal 1% op het geïnvesteerde bedrag.

De berekening van de succesfee in gesyndiceerde deals (cfr. art. 2.6) gaat vooraf aan de

eventuele toepassing van dit individuele verlaagde tarief.

2.7 Bij lidmaatschap van een fonds zoals geregeld in artikel 2.1. laatste lid, zal, indien de

investering in een project waarmee het fonds, direct of indirect door de tussenkomst van BAN

VLAANDEREN in contact werd gebracht, door één of meerdere van de investeerders van een

fonds gebeurt en niet door het fonds zelf, de betreffende investeerder(s) een succesfee

verschuldigd zijn zoals beschreven in voorgaande artikels. Het fonds maakt zich sterk voor haar

investeerders dat deze hun verplichting zullen respecteren.

2.8 Indien de ondernemer en Investeerder voor een bepaald project beroep wensen te doen op

de “Business Angel +” financiering van het Participatiefonds, zal BAN Vlaanderen als daartoe

erkend netwerk het dossier formeel indienen bij het Participatiefonds. Tevens zal BAN

Vlaanderen assisteren zowel bij de samenstelling van het aanvraagdossier als bij de verdediging

ervan bij het Participatiefonds.

Bij gunstige beoordeling door het Participatiefonds zal aan BAN Vlaanderen een afzonderlijke

fee verschuldigd zijn van 2,5% op het bedrag van de door het Participatiefonds toegekende

lening. Deze fee zal op moment van toekenning, in tegenstelling tot de succesfee, rechtstreeks

aangerekend worden aan de onderneming, niet aan de Investeerder.

2.9 De betaling van de registratiefee en de succesfee zullen gebeuren op de door BAN

VLAANDEREN aangeduide wijze.

Artikel 3

BAN VLAANDEREN behartigt enkel de praktische organisatie van de events en andere

middelen waardoor de ondernemer en de Investeerder elkaar kunnen vinden of met elkaar in

contact kunnen treden. BAN VLAANDEREN is geen promotor van de investerings-voorstellen

noch beveelt zij deze op enige wijze aan. BAN VLAANDEREN kan dus ook geenszins

aansprakelijk gesteld worden voor het resultaat dat met de investeringen zal worden behaald.

BAN VLAANDEREN verbindt er zich op geen enkele wijze toe de informatie, die zij van een

Ondernemer ontvangt, op haar juistheid, oprechtheid of volledigheid te controleren noch om

een due diligence check of enig ander onderzoek m.b.t. de Ondernemer en/of zijn

investeringsvoorstel uit te voeren.

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De Investeerder is de enige verantwoordelijke voor de controle op de informatie die hij ontvangt

en BAN Vlaanderen raadt bijgevolg aan een investering desgewenst te laten voorafgaan door

een eigen technische, juridische en/of financiële due diligence.

Onder geen beding zullen de kosten verbonden aan een due diligence check of een ander

onderzoek m.b.t. een Ondernemer en/of zijn investeringsvoorstel gedragen worden door BAN

VLAANDEREN.

Artikel 4

De Investeerder erkent en aanvaardt uitdrukkelijk dat BAN VLAANDEREN niet kan

aansprakelijk gesteld worden voor het verlies of de schade die de Investeerder zou lijden:

– indien, om welke reden ook, een investering met betrekking tot een bepaald

investeringsvoorstel, dat aan de Investeerder werd meegedeeld, niet gerealiseerd wordt;

– ten gevolge van valse, onjuiste of onvolledige informatie m.b.t. een Ondernemer en/of

zijn investeringsvoorstel.

Artikel 5

De Investeerder verbindt zich tot een volkomen vertrouwelijke behandeling van elke niet-

publieke informatie of elk niet-publiek gegeven dat hem door BAN VLAANDEREN en/of de

ondernemer werd en zal worden verstrekt met betrekking tot investeringsopportuniteiten in de

voorgestelde ondernemingen en/of die hij ontvangt tijdens de onderhandelingen met de

ondernemers, ongeacht de wijze waarop deze “Vertrouwelijke informatie” ter beschikking is

gesteld, zij het rechtstreeks of onrechtstreeks (zoals onder meer via de matchingactiviteiten).

De Investeerder verbindt zich in het bijzonder ertoe en dit zolang hij lid is én gedurende de

periode van drie jaar erna, om:

1) die Vertrouwelijke Informatie uitsluitend voor eigen rekening en onder de

grootst mogelijke geheimhouding te gebruiken;

2) die Vertrouwelijke Informatie voor geen enkel ander doel te gebruiken dan

nodig om een mogelijke investering te onderzoeken;

3) uit die Vertrouwelijke Informatie geen enkel voordeel van commerciële,

financiële of technische aard te halen, tenzij in het kader van de investering

waartoe hij zou overgaan;

4) niet rechtstreeks

a. als vertegenwoordiger van de ondernemers of hun ondernemingen op te

treden,

b. derde partijen te contacteren met betrekking tot de investeringsvoorstellen;

behoudens met uitdrukkelijke voorafgaande schriftelijke instemming van de

betrokken ondernemer;

De Investeerder-fysieke persoon of de vast vertegenwoordiger van de rechtspersoon-

Investeerder, verbindt zich ertoe geen personen aan te stellen om hem te vertegenwoordigen

tenzij als deze personen vooraf zijn geïdentificeerd als zijn vertegenwoordiger tegenover BAN

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Vlaanderen en, in voorkomend geval, tegenover de betrokken ondernemer waarvan hij het

investeringsvoorstel onderzoekt. Deze mandatarissen dienen, op verantwoordelijkheid van de

Investeerder, deze overeenkomst na te leven, onder meer met betrekking tot de Vertrouwelijke

Informatie en de succesfee.

De Investeerder erkent dat bij niet-naleving van deze bepaling inzake Vertrouwelijke

Informatie de ondernemer vergoeding kan vorderen van elke schade die hieruit voor hem zou

voortvloeien.

Artikel 6

Onderhavige overeenkomst wordt aangegaan voor onbepaalde duur.

Partijen kunnen aan deze overeenkomst een einde stellen mits het respecteren van een

opzegtermijn van één maand die per aangetekende brief wordt betekend.

BAN Vlaanderen kan in uitzonderlijke gevallen (bvb. inbreuk tegen onderhavige overeenkomst

of deontologische code, wanbetaling,…) bij beslissing van de Raad van Bestuur overgaan tot

onmiddellijke stopzetting van het lidmaatschap en de daaraan verbonden rechten. Ook dan zal

dit besluit per aangetekende brief worden betekend aan de Investeerder.

Artikel 7

Partijen erkennen uitdrukkelijk dat onderhavige overeenkomst van toepassing zal zijn op alle

investeringsvoorstellen van Ondernemers die de Investeerder van BAN VLAANDEREN

ontvangt.

Elke afwijking aan huidige overeenkomst moet door beide partijen uitdrukkelijk schriftelijk

worden bevestigd en als addendum worden aangehecht bij huidige overeenkomst.

Artikel 8

De nietigheid of de niet-afdwingbaarheid van een bepaling van huidige overeenkomst brengt

op geen enkele wijze de geldigheid en de afdwingbaarheid van de overige bepalingen van

huidige overeenkomst in het gedrang.

Bovendien zal de nietige of niet-afdwingbare bepaling in dit geval vervangen worden door een

geldige bepaling die het dichtst aanleunt bij de bedoeling van de Partijen.

Artikel 9

Onderhavige overeenkomst wordt beheerst door het Belgisch recht.

Alle geschillen in verband met de uitvoering van deze overeenkomst zullen worden

onderworpen aan de rechtbanken van Leuven.

Opgemaakt te <plaats> op <datum> in twee exemplaren waarvan elke Partij erkent één

exemplaar, door alle Partijen ondertekend, te hebben ontvangen.

Voor de Investeerder Voor BAN VLAANDEREN

De vast vertegenwoordiger (indien Investeerder een rechtspersoon is)

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