The Calm ProjectMission Statement

YMCA Glasgow’s Calm Project is committed to delivering a range of confidential, inclusive person centred support services to young people and the wider community, within a safe and

welcoming environment which honours and promotes respect, empowerment, equality and positive choices

134 Langton Road, Pollok, Glasgow 0141 892 0430

Calm Project

Managed by Y People (formerly YMCA Glasgow)

Youth support service

bereavement, lossviolence, violent crime

anti-social behaviour

Befriending, Mentoring, Counselling and Group Work

Calm Project Monitoring & Evaluation

To measure:• Efficiency• Effectiveness• Impact

To:• Review progress• Identify problems in planning or implementation• Makes adjustments so that more likely to ‘make a

difference’.

Calm Project – Befriending/Mentoring Service

Referral form received at project

Referral logged/ID no allocated/file set up for young person

Home visit arranged

Young person matched with befriender

Introductory meeting

Regular befriending sessions – weekly

Progress notes completed

Quarterly evaluations – young people/parents & carers/referrers

Closure questionnaire

Calm ProjectMonitoring & Evaluation Paper Systems

• Referral form

• Referral logbook

• Screening form

• Initial assessment form

• Progress note form

• Quarterly evaluation form (young person, parent/carers, referring agencies)

• Closure questionnaire

Calm Project Calm Project Databases

MAIN DATABASE

MAIN DATABASE

BEFRIENDING PROGRESS

NOTES

BEFRIENDING PROGRESS

NOTES

COUNSELLING PROGRESS

NOTES

COUNSELLING PROGRESS

NOTES

GROUP WORK GROUP WORK

EVALUATION DATABASE

EVALUATION DATABASE

Calm Databases

Databases Calm Project Progress Notes Database

Databases

Databases Calm Project Evaluation Database –

Young Person Feedback

Databases Calm Project Evaluation Database –

Parent/Guardian Feedback

Databases Calm Project Evaluation Database –

Agency Feedback

Databases Calm Project Evaluation Database –

Agency Feedback

Calm Project Databases & Funders

Comic Relief - mental health related outputs and outcomes

Fairer Scotland Fund – domestic violence, exercise/physical activity, violence and antisocial behaviour outputs and outcomes

SW CHCP – counselling, befriending and health related outputs and outcomes

Calm Project Advantages/Disadvantages

Advantages

Collate qualitative & quantitative info quickly

Analyse info quickly

Access records easily

Keeps info in the one place

Info can be portable

View data in different formats

Disadvantages

Skills/training of staff

Can be time consuming to design

Potential IT issues

Have to be constantly updated

Data protection/security of Information

Storing of information/backing up

Potentially costly