Thaja Recruitment Company Profile-min

RecruitmentThaJa

a member of the Tipp Focus Group

Tel: +27 (0) 11 805 3447 | SureFax: +27 (0) 86 671 5612Building 3, Thornhill Office Park, 94 Bekker Street, Midrand

P.O Box 914, Buccleuch, 2066 | www.thajarecruitment.co.za

TABLE OF CONTENTS

2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile

1 INFORMATION ABOUT THE TIPP FOCUS GROUP 3

2 THE TIPP FOCUS GROUP OF COMPANIES 3

3 OUR ORGANISATIONAL STRUCTURE 4

4 OUR VISION & MISSION 6

4.1.1 OUR VISION: 6

4.1.2 OUR MISSION: 6

4.1.3 OUR 10 STRONG VALUE ADD POINTS 6

5 THAJA RECRUITMENT 8

5.1.1 WHO ARE WE? 7

5.1.2 OUR LEADERSHIP TEAM 7

5.1.3 AREAS OF SPECIALISATION 9

5.1.4 OUR METHODOLOGIES: RECRUITMENT PROCESS 11

6 CONTACT DETAILS 14



1| INFORMATION ABOUT THE TIPP FOCUS GROUP

Official Name: THE TIPP FOCUS GROUP Consulting

Postal Address: P.O Box 914, Buccleuch, 2066

Telephone No: +27 (0)11 805 3447

Fax No: SureFax +27 (0)86 621 2563

Company Registration No: 2001/013205/23

Date of Registration: February 2001

VAT Registration No: 4820218719

National Footprint: All provinces in South Africa

HDI / BEE Status: 100% BEE and 100% PDI,B-BBEE Status – Level 1 Contributor

Physical Address: First Floor, Building 3, Thornhill Office Park,94 Bekker Street, Midrand

Type of organization: Management Consulting, Training and Recruitment

Services Offered: Information & Communication Technology Management,

LAN, Desktop and User Support, Server support, Strategy

Planning & Management, Organisational Development &

Management, Change Management, Project / Programme

Management, Business Process Re-engineering and Integra-

tion, Management Systems, Training and Resourcing,

Recruitment

THE TIPP FOCUS GROUP is a privately owned Level 1 BEE accredited and ISO 9001:2008 certified company established in 2001.

OUR GROUP OF COMPANIES:

• THAJA RECRUITMENT • TIPP FOCUS HOLDINGS o Consulting o Solutions o Resourcing • DUVHA CONSTRUCTION AND CONSULTING SERVICES • TIPP ACADEMY • PM FOCUS TECHNOLOGIES

2| THE TIPP FOCUS GROUP OF COMPANIES


3| OUR ORGANISATIONAL STRUCTURE

Tipp Focus Group(Management Board)

Tipp Focus Holdings

Tipp FocusConsulting

Tipp FocusSolutions

Tipp FocusResourcing

PM Focus Technologies

Duvha Construction and Consulting Services

Tipp Academy Thaja Recruitment

Support - Finance, Facilities, HR, QMS , IT

• Tipp Focus Consulting • BPM • PM • Management Consulting

• Tipp Focus Solutions • Microsoft: EPM, Sharepoint, Dynamic and BizTalk • SAP • ARIS, Webmethods, Terracota • PPO

• Tipp Focus Online Services • Suite of Online Services

• Tipp Focus Resourcing • End-End IT Resources (Contracting)

• Information & Communication Technology

• Construction and Engineering

• Finance, Insurance and Accounting

• HR and Operational Management

• Full Qualifications

• Business Systems Analysis

• Project Management

• Municipal Financial Management

• Public Administration (L4 & 5)

• Private Sector AAt (L3, 4, 5)

• Local Government AAT (L4)

• Public Sector AAt (L4)

• Short Skills Programmes

• General Building (GB)

• Civil Engineering (CE)

• Project Managemnet

• Quantity Surveying

• Aviation Technology

• IT Network Services

• High End Technology solutions

• Cyber Security

• Hardware

Duvha Construction &

Consulting Services

PM Focus

Technologies

Tipp Academy

Thaja Recruitment

(Prem & Fixed Term

Contracts)

Tipp Focus Holdings


Underpinned by our Founders’ strong desire to help others and seeing

organizations and individuals alike achieve their dreams, THE TIPP

FOCUS GROUP exists to assist companies achieve their goals and

objectives.

We are 100% committed and passionate about solving our clients’

organisational challenges and amplifying their value through the

services we offer. Our shareholders’ and management values include

focusing on serving our customer’s priorities, building relationships,

recognising individual contribution and focusing on being profitable

and as cost effective as possible.

Our core organizational principles are:

• Honesty and Integrity

• Shared Purpose/Meaning and Vision

• Mutual Trust

• Mutual Respect

• Empathy towards each other

As part of our vision 2020, we aim to become the leader and company of choice in our core services, whilst strengthening other strategic services. We are a customer centric company and we put a lot of emphasis on quality in all deliverables.

THE TIPP FOCUS GROUP has over the years instilled a culture of customer centricity, quality, accountability and creativity in all employ-ees, thereby ensuring that the customer receives the best service and value. We offer services in Recruitment and Placements, Training and Development, Consulting and Solutions Services, Project Manage-ment in Construction and Aviation.

We have pooled together industry experts and professionals who gen-uinely carry the ethos of the company which is to ensure that every project deliverable is according to client specification. Whether your challenge stems from a strategic point of view, or the physical infra-structure your business operates under, we always have a solution for you. We connect the dots and amplify your value!


4.1.1 OUR VISION:

To become the leader and company of choice in our core services.

4.1.2 OUR MISSION:

THE TIPP FOCUS GROUP is 100% committed and passionate about partnering with companies to solve their Organizational Challenges/problems thereby amplifying value to their shareholders and stakeholders through the following services:

1. Training and Development 2. Recruitment and Placements 3. Consulting and Solutions Services 4. Project Management in Construction 5. Infrastructure and Aviation Technologies

4.1.3 OUR 10 STRONG VALUE ADD POINTS

1. We spend time with our clients to fully understand their requirements and environments before we can recommend any solutions.

2. We are a local company, with international exposure. We have a knowledge base of international practices, but we introduce them in a uniquely South African way.

3. Our integrated approach allows us to align requirements according to our client’s business strategies and long-term plans.

4. Our Delivery Methodologies and Tools are up to date, relevant and enable our team to apply simple yet effective processes to the exact tasks requested for a particular project.

5. We deliver utilising a partnership approach that allows our Senior Management to be personally involved in projects to ensure that projects receive the highest quality service and that the service being delivered meets the specific tailored requirements.

6. THE TIPP FOCUS GROUP has the financial muscle to carry out projects of any size and magnitude. Over the years, THE TIPP FOCUS GROUP has been focusing on the growth of the business and has invested in building necessary foundation for a sound financial management.

7. THE TIPP FOCUS GROUP has impeccable BBBEE Credentials:

o We are a 100% BEE organization, with the majority of shares owned by African Black women. o We fully support SMMEs, PDIs and BEE companies by following a preferred black supplier policy that ensures procurement of goods and services from BEE companies. o We give back to the communities through our Social Corporate Investment Projects that ensures upliftment and empowerment of our South African communities.

4| OUR VISION AND MISSION


5.1.1 WHO ARE WE?

THAJA RECRUITMENT, a member of THE TIPP FOCUS GROUP, emanated from the rapid growth experienced within

the group and has since been recognized as a company offering quality services, specialising in permanent and fixed

term contract placements. As specialists in the recruitment field, THAJA RECRUITMENT is geared to ensure that The

THAJA RECRUITMENT’s VISION and VALUES are achieved through the recruitment of the right people. Our recruit-

ment process includes the latest international best practices to ensure that your company:

• makes the right hire

• reduces attrition

• increases productivity

• increases profitability

THAJA RECRUITMENT has dedicated much of its resources to developing a sound recruitment methodology, and

the success of our methodology lies in the following:

• A highly skilled recruitment team

• Sound recruitment and selection processes

• Extensive national databases and networks

• An intense desire to have an intimate understanding of the client as an organization as well as their

human capital requirements

• The ability to structure selection assessments to ensure that only ideal candidates are referred to the client

THAJA RECRUITMENT is confident of our ability to assist companies in making the right hire through implementing

sound principles. Research has shown that there are three components that influence the performance of an

employee. These components consist of company fit, skills match and job fit. By ensuring that a candidate meets

the three components one is able to ensure that there is a higher degree of certainty that the candidate will perform

in an organization.

THAJA RECRUITMENT uses these components in our selection process.

• Company Fit refers to the degree to which the candidate’s attitudes, values, ethics fits the company’s

culture.

• Skills Match looks at to what degree the candidate’s educational background, technical skills, previous job

experience and specific expertise match what is required for the position.

• Job Fit refers to the degree to which the candidate’s cognitive abilities, personality structure and interest fit

what is required by the position).

5.1.2 OUR LEADERSHIP TEAM

Behind every top-performing recruiting team is a leadership team—who is in equal parts inspiring, empowering,

enabling, and influential.

5| THAJA RECRUITMENT


The management team aligns teams around long-term goals, providing clarity during challenging periods and moti-

vating and coaching recruiters to reach their peak performance. THAJA RECRUITMENT believes that their team is the

most valuable asset and strive to create an atmosphere of unity, trust and transparency.

5.1.2.1 THABELO SIALA

GROUP CEO

Thabelo holds a B.Sc. Engineering degree (UCT) and Master in Business Leadership degree (MBL) from UNISA. He

received his training as a qualified ISO9000 Quality Representative from Germany, and Six Black Belt from UK. He

holds a certificate on Train the Trainer from University of Port Elizabeth. He has certified on train the trainer on South

African Excellence Model and has trained on it extensively.

He has extensive experience in the fields of Organisational Transformation & Repositioning, Strategic Planning (Busi-

ness & IT), Quality & Process management, Change Management, Project Management, and Balance Scorecard & SA

Excellence Model. He has assisted clients through training and consulting on the above knowledge areas. His collec-

tive knowledge and experience has been applied in the Petroleum, Pulp and Paper, FMCG, Motor Manufacturing and

Banking Industry, IT & Government sector. We do not follow a traditional ‘’hit and run’’ approach, but ensure that we

are there for our clients all the way.

5.1.2.2 JACK M. MAZWI

EXECUTIVE CHAIRMAN

Jack holds a BSc (Computer Science) degree from University of Fort Hare, Business Computing Diploma from

UNISA, MCOM (1st year) from WITS and Project Management Professional (PMP) from USA. As a PMP, Jack has

presented a number of papers and case studies to Project Management Conferences including the following:

• Translation of Organisation Strategy to initiatives and projects.

• Developing a compelling Business Case.

• Case Study: Effective Implementation of the Project Management Office.

He has over 18-years’ experience working in a number of projects as a Programme / Project Manager, Business

Analyst, Management Consultant in the areas of IT Strategy & Planning, Business Process Integration, Systems

integration and Development and Organisational Transformation projects. Some of the organisations that Jack

worked for include Accenture, Unisys, IT&T and Mercedes Benz Finance. He is also part of the founding members of

e-SEK Solutions, PM Focus Consulting and Tipp Resourcing. His collective knowledge and experience has been

applied in the Information Technology, Government, Transport, Forestry, Retail and Financial sectors.


5.1.2.3 JUDY VAN NIEKERK

MANAGING EXECUTIVE THAJA RECRUITMENT

Judy holds a BA (Ed) degree specialising in languages and Psychology. She has 22 years corporate experience and 16 years’ experience at Senior Executive level. She is a Performance driven and results-oriented professional with extensive experience and proven track record in Business Development, Resource Management, Account manage-ment, Recruitment and Sales.

Founder and Managing Director of 3 successful Recruitment Agencies specializing in the placement of Information Technology specialists, Financial specialists, Engineering, Mining, HR and Executive Management personnel, both permanent and contractual.

5.1.3 AREAS OF SPECIALISATION5.1.3.1 INFORMATION TECHNOLOGY & TELECOMMUNICATION

THAJA RECRUITMENT incorporates a specialist IT division focused on managing a niche market with reference to sourcing scarce Information Technology skills nationally. Our IT Recruitment Team has been selected through strin-gent recruitment and selection processes to ensure quality management of IT job specifications and client projects. Our team consists of experienced IT consultants who possess superior technical knowledge and qualifications.

THAJA RECRUITMENT Consultants use technical competency based interviews to match candidates technical skills to a client’s job specification and quality check the candidate’s technical skills before presenting the candidates CV and Technical Skills Matrix to the client. Qualitative Candidate Checks are critical to ensure time management with reference to shortlisting and presenting the most competent and suitable candidates to our clients.

5.1.3.2 ACCOUNTING, FINANCE & INSURANCE

Our team specialize in placing all levels of Accounting, Insurance and Finance professionals into leading organisa-tions. Our highly qualified recruiters have extensive industry experience and have successfully identified exception-al candidates and guided the careers of many candidates, seeking Finance, Accounting and Insurance positions. They understand the technicalities of recruiting in a specific financial role and are able to provide knowledgeable and insightful advice about the South African Financial market place to both clients and candidates. Our specific services in the Finance, Accounting and the Insurance space include but are not limited to:

• Bookkeepers • Compliance Managers • Chartered Accountants (CA’s) • Claims Managers • Cost Accountants • Risk Managers • Financial Managers • Underwriters.


5.1.3.3 ENGINEERING, CONSTRUCTION & FAST MOVING CONSUMABLE GOODS (FMCG)

Engineering, Construction and Fast Moving Consumable Goods (FMCG) roles are challenging with reference to

identifying the right candidates with the right qualifications, experience and culture fit. Our Engineering,

Construction and Fast Moving Consumable Goods (FMCG) Recruitment Team use innovative headhunting meth-

odology to build talent databases for our clients to ensure our service is not just a one stop CV sending service

but rather a long term partnership to attract and retain talent and scarce skills within your organisation. Our

Recruitment Focus Areas are but not limited to:

Civil, Mechanical, Electrical, Metallurgical Engineers, • Category Management • Research and Insights • National

Accounts • Brand Management • Engineers • Artisans • Production • Supply Chain • Site Managers • Quantity

Surveyors • Contract Managers

In–depth Industry Knowledge Recruitment Experts differentiate us from generalist agencies. Our focus is on

understanding our client requirements through analysis and research of the environment, attraction, retention

and development strategy. This analysis approach assists us in identifying top talent aligned with the organisa-

tions strategic objectives.

5.1.3.4 HR AND OPERATIONAL MANAGEMENT

One of THAJA RECRUITMENT’s key business objectives as partners to our clients is to provide HR Operational

Services in the form of strategic and custom made solutions to measure manage and report on current HR

services within the organisation and align these services to meet each organisations strategic current and future

objectives. Human Resources and Operational Services are the core of a business and need to be consistent with

what the organisation requires through vision, communication and goal setting initiatives. Our specific services in

the HR and Operational Management space include:

• Best Practice • Development Solutions • Executive Leadership Solutions • Change Management • Project Man-

agement • Talent Management • HR Offices • Office Managers • Facilities Manager • Operations Manager

Our HR Operations team comprises of HR Business Partners who have experience in working in both corporate

and agency environments, hence they understand the challenges that business face and can apply their knowl-

edge, skills and experience to each project, solution and organisation challenge. Our teams are on standby to

assist in the onsite execution, implementation or facilitation of each client assignment presented.

5.1.4 OUR METHODOLOGIES: RECRUITMENT PROCESS

THAJA RECRUITMENT has developed a methodology for its recruitment services as illustrated below:

5.1.4.1 ADVERT RESPONSE MANAGEMENT

Response Management enables us to view the entire picture from all angles, giving incredibly valuable information, building strong databases and supplying a cost-effective proven recruitment method. Response management means effectively handling all the responses to an advert placed. THAJA RECRUITMENT undertakes to attract, collect, organ-ise, analyse and present relevant candidates to our clients.

THAJA RECRUITMENT will handle the whole process from placing an ad, to presenting you with a detailed report of all responses received. THAJA RECRUITMENT will filter your responses, set up dedicated lines for telephone screening, and send acknowledgements, replies and rejections. This way, the client can solely focus its time on deciding who to take to the interview stage. THAJA RECRUITMENT can handle the first stage of this through phone interviews for you.

THAJA RECRUITMENT has developed considerable expertise in campaign planning and will create the best strategy to meet your requirements, timescale and importantly, budget. Our knowledge and utilisation of media that works for recruitment advertising is unsurpassed, from the diverse range of available media sources, their strengths and specif-ic target markets (including readership and coverage), as well as past performance, e.g. number of responses, devis-ing compelling marketing messages, etc.

5.1.4.2 EXECUTIVE and SCARCE SKILLS ACQUISITION METHODOLOGY

In recruitment and resourcing alike we are learning that applicants rarely respond in sufficient numbers to newspaper ads or even to online job postings on the major Internet career sites. The Internet is still the most efficient tool to reach people in desired locations with specific skill sets, but the methods that works best mainly target these passive job seekers, and that is by doing headhunting. Headhunting is a “think beyond” kind of approach of recruitment. Headhunting is a direct and personalized approach that is made to the individual with a high degree of discretion where particular expertise is sought. It is done by identifying methods other than traditional one’s such as e-job portals, advertisements etc., here the passive job seekers who are not available on e-job portals are identified, target-ed and discovered with different methods and strategies. Headhunting works best when employers are looking for a niche expert- who is very less in number.

Our headhunting process is covered and mapped through the following listed points:

• Requirement Analysis

• Industry Mapping

• Talent Mapping and Cold Calling

• Networking/ Referrals

• Candidate Screening and Engagement

5.1.4.3 GENERALIST AND SPECIALIST SEARCH METHOD

This will be performed in a phased approach.



The various stages are detailed below.

STAGE 1: CANDIDATE IDENTIFICATION

THAJA RECRUITMENT have been actively involved in this sector for the past 15 years. We offer professional services

in sourcing the right candidates/people. We start by identifying potential resources from our pool of resources. A

filtering process is then undertaken in order to match the specification of the client.

STAGE 2: CANDIDATE ASSESSMENT AND PLACEMENT

To ensure that we meet the requirements of the client, all our resources go through a rigorous competency assess-

ments.

STAGE 3: RETENTION OF RESOURCES

Although we make sure that our Resources are paid market related salaries, our strategy for retention covers a lot

more than remuneration. Our strategy makes sure that we keep all Resources motivated, with positive morale by

ensuring that there is involvement, recognition, advancement, development and compensation based on perfor-

mance.

Our Retention Strategy covers the following activities and outputs:

• THAJA RECRUITMENT solicits ideas and provides an environment in which Resources are comfortable

providing feedback. Resources feel free to criticize and commit to continuous improvement.

• Offer clarity about what is expected from the Resource,

• Offer clarity about earning potential,

• Coach our Resources to provide management development coaching and feedback

• Handle all Resources complaints and problems

• Provide a framework within which the Resources perceive they can succeed.

• As part of a fully integrated performance management system, provide 360 degree feedback so Resources

know how the clients’ managers perceive them.

In the unlikely event of a Resource resigning, we will conduct Exit Interviews, which will assess the reasons for leaving

and Feedback will be provided to the client. In this case, THAJA RECRUITMENT will replace the Resource within 1 – 10

days working days, depending on a scarcity of the skill and complexity thereof, after the last day of the previous

Resource

Stage 1: Candidate Identification

Project / Account Management

Stage 3: Retention of Resources

Stage 2: Candidate Assessment and

Placement

5.1.4.4 DEBRIEFING AND POST RECRUITMENT

SUPPORT PLAN

CLIENT DEBRIEFING OF CANDIDATES

An interview debrief happens as soon as a

prospective employee leaves the building. The

purpose of the interview debrief is for employees

who took part in the interview to assess the candi-

date, from his industry knowledge, skills and

accomplishments to his personality and profes-

sionalism. Every person who interviewed the

candidate discusses how hireable the candidate

seems to be, and the group strives to form a con-

sensus regarding the candidate's fate.

CANDIDATE DEBRIEFING AND REGRET LETTER

To conclude the cycle all unsuccessful candidates

must be rejected by a telephone call or a regret

letter. This is the last opportunity to build a rela-

tionship with the applicant. This rejection letter

sample will cause the applicant to think favourably

of the company. The reputation as an employer is

affected by this applicant's opinion and the opin-

ions of the people who hear this applicant's opin-

ion. This is extremely important for the company

reputation as it portrays a potential employer for

desirable employees.

Finally the Job offer is sent to the successful candi-

date. The client and THAJA RECRUITMENT will

prepare the appointment letter with start-up date

approved by the relevant

manager.


2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile17 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile

6 CONTACT DETAILSOur contact deails are as follows:

Physical Address: Building 3Thornhill Office Park

94 Bekker Street, Midrand

Postal Address: P.O Box 914, Buccleuch, 2066

Telephone No: +27 (0)11 805 3447

SureFax No: +27 (0)86 621 2563

e-mail: [email protected]

Website: www.tippfocus.co.za

ServicesManaging Executive

Contact PersonJudy van Niekerk

Cell No.+27 (0)83 445 2211

e-mail [email protected]

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