PLATO ® Developmental-Level Courses John Whattam, Territory Manager.
Territory Manager
2
Job Description Territory Manager (TM) 1. Business operations a. Performance review of MCs - achievement against target – disbursements and collections b. Pre-disbursement appraisal of 5% of the customers sourced per meeting centre c. Post disbursal verification: 5% per associate d. Monitoring of concentration of borrowers by villages and portfolio e. Monitoring of CD and OD collections f. Visit select customers in locations with defaulters in CD collections g. Visit locations where OD collection is below target h. Visiting MC and supervising disbursement process i. Market and competitor analysis 2. Business expansion a. Identification of new districts/areas for developing business b. Approving authority for village identification process c. Identifying new products and needs in a area d. Cross-selling initiatives 3. Monitoring and reporting a. Monitoring of rejection % with reference to the Credit report b. MC audits: processes, business, collection , compliance c. Monitoring of income and expenses d. Reporting as per process and requirements 4. Administration a. Liaison with Government officials b. Coordination with internal departments of LTF for operational aspects: Credit, FCM, HR, Legal, Treasury, IT, Operations, etc. c. Implementing initiatives from the HO – new products and schemes, R&R, company policies, etc. 5. Manpower management:
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Transcript of Territory Manager
Job Description
Territory Manager (TM)
1. Business operationsa. Performance review of MCs - achievement against target – disbursements and
collectionsb. Pre-disbursement appraisal of 5% of the customers sourced per meeting centrec. Post disbursal verification: 5% per associated. Monitoring of concentration of borrowers by villages and portfolioe. Monitoring of CD and OD collectionsf. Visit select customers in locations with defaulters in CD collectionsg. Visit locations where OD collection is below targeth. Visiting MC and supervising disbursement processi. Market and competitor analysis
2. Business expansiona. Identification of new districts/areas for developing businessb. Approving authority for village identification processc. Identifying new products and needs in a aread. Cross-selling initiatives
3. Monitoring and reportinga. Monitoring of rejection % with reference to the Credit reportb. MC audits: processes, business, collection , compliancec. Monitoring of income and expensesd. Reporting as per process and requirements
4. Administrationa. Liaison with Government officialsb. Coordination with internal departments of LTF for operational aspects: Credit, FCM,
HR, Legal, Treasury, IT, Operations, etc.c. Implementing initiatives from the HO – new products and schemes, R&R, company
policies, etc.5. Manpower management:
a. On-roll and off-roll manpower management and motivationb. Training and developmentc. PMS for the territoryd. Renewal process of the associatese. Sourcing and recruitment of associates
