TERMS AND CONDITIONS GOVERNING OFFERS AVAILABLE IN Vi (FORMERLY ‘VODAFONE … · C1 – Vodafone...
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TERMS AND CONDITIONS GOVERNING OFFERS AVAILABLE IN Vi POSTPAID PLANS
A. INTRODUCTION
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE
UNDER AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY
PHYSICAL OR DIGITAL SIGNATURES.
THE OFFERS ARE CONCEPTUALIZED, ORGANIZED AND HOSTED BY VODAFONE IDEA LIMITED FOR THE ELIGIBLE SUBSCRIBERS
Vi POSTPAID PLANS.
THE FOLLOWING TERMS & CONDITIONS SHALL BE APPLICABLE TO ALL VODAFONE IDEA LIMITED POSTPAID SUBSCRIBERS
AVAILING THE VARIOUS OFFERS AVAILABLE WITH VARIOUS Vi
AS MENTIONED HEREIN.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING IN THE OFFERS AVAILABLE
WITH VARIOUS Vi PLANS. BY AVAILING ONE OR MORE OF THE OFFERS, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS
ND CONDITIONS, PLEASE DO NOT
AVAIL THE OFFERS.
MEAN ANY NATURAL PERSON WHO BEING AN ELIGIBLE SUBSCRIBER HAS PARTICIPATED IN THE OFFERS.
B. DEFINITIONS
a. SUBSCRIBER
EITHER ON PREPAID OR POST-PAID SUBSCRIPTION, IN WHOSE NAME THE MOBILE PHONE NUMBER (MSISDN) IS
REGISTERED WITH VODAFONE IDEA LIMITED. IN THE EVENT THE USER NUMBER / CONNECTION IS REGISTERED IN THE
NAME OF A COMPANY/ FIRM, THE EMPLOYEE WHO IS AUTHORIZED TO USE THE MSISDN SHALL SUBMIT A NO
OBJECTION CERTIFICATE (NOC) AND AUTHORIZATION OF THE EMPLOYER DULY PERMITTING THE EMPLOYEE TO USE
THE NUMBER FOR SUBSCRIBING FOR THIS OFFER AND ACCEPT THE TERMS APPLICABLE HEREIN.
b. ACTIVE SUBSCRIBER
VODAFONE IDEA LIMITED ON A REGULAR BASIS FOR PURPOSES OTHER THAN TO PARTICIPATE IN ANY OFFER OR
CONTEST OFFERED BY VODAFONE IDEA LIMITED.
c. ELIGIBLE SUBSCRIBER
TO Vi POST-PAID PLANS. AN ELIGIBLE SUBSCRIBER MUST ALSO SATISFY THE FOLLOWING CRITERIA AT THE TIME
OF PARTICIPATION AND DURING CONTINUATION OF OFFER:
i. SUBSCRIBER MUST BE AN INDIAN CITIZEN BELONGING TO ANY ONE OF THE CITIES / CIRCLES OF VODAFONE
IDEA LIMITED AS MENTIONED HEREIN;
ii. SUBSCRIBER MUST NOT HAVE BEEN SUBJECT OF ANY CRIMINAL PROCEEDING;
iii. SUBSCRIBER MUST NOT - BE OF AN UNSOUND MIND; AND
iv. SUBSCRIBER MUST NOT BE UNDER ANY LEGAL DISABILITY TO ENTER INTO CONTRACTS E.G. MINORITY,
INSOLVENCY, RESTRAINT BY COURT ORDER ETC. AND / OR IS OTHERWISE PROHIBITED FROM ENTERING
ANY CONTRACTUAL RELATIONSHIP.
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Vodafone Idea limited offers below Vi POSTPAID plans
1. REDX
2. Vi POSTPAID Plans
o ENTERTAINMENT 299
o ENTERTAINMENT 399
o ENTERTAINMENT PLUS 499
o ENTERTAINMENT PLUS 699
3. FAMILY Plan
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1. REDX
REDX plan is available at a monthly rental of Rs 1099+GST. This Plan is not for commercial/Non-Retail use. Plan
benefits are as detailed below:
o Voice calls o Unlimited Local, STD Calls from anywhere in India
o Unlimited voice call benefit will not be available for Commercial/Non-Retail use only as detailed in this
document in General Terms and Conditions applicable
o ISD calls at special rates in 14 countries (to specific codes) as below [refer Annexure A for the list of applicable
codes]
USA/Canada @ 50p/min;
China/Hong Kong @ Rs 2/min
Bangladesh/UK @ Rs 3/min
Australia/Bhutan/Germany/Kuwait/Malaysia/Pakistan/Singapore/Thailand@ Rs 5/min
For other countries, standard ISD rates apply. For standard rates, visit
https://www.myvi.in/POSTPAID/isd-call-rates
o SMS o 100 Local, National and Roaming (national) SMS at no extra cost in every bill cycle.
o After the 100 free SMS, charges @ 25p/SMS shall apply for Local & National SMS upto 3000 SMS.
o Standard rates apply for International SMS, Local, National and Roaming (national) SMS beyond 3000 SMS
From Home : Re 1 for Local/Rs 1.5 for STD/Rs 5 for ISD
Form National Roaming : Rs 0.25 for Local/Rs 0.38 for STD/Rs 5 for ISD
o Data o Unlimited Data
Unlimited data benefits will be available for non-commercial/retail usage only as detailed in this
document in General Terms and Conditions
On identification as commercial/Non-Retail data user, action will be taken by VIL on such subscribers
i.e REDX customer will be downgraded by VIL from REDX plan to nearest (lower rental) limited data
plan. Applicable REDX contract would be applied to such subscribers which is mentioned separately
in this document
o Travel o Roaming Pack for 7 days worth Rs. 2999 at no extra cost when activ
All applicable T&C for this pack is available at https://www.myvi.in/international-roaming-packs
The offer can be availed only once every 12 months
o in a year
Maximum 1 can be an International lounge within or outside India
Airport Lounge Access at select lounges will be capped at 1 per quarter.
This offer is provided by the service provider and is subject to special terms and conditions of the
service provider. Terms & Conditions regarding the offer is detailed in this document.
o Premier Customer Service o Premium Customer service at our helplines with access to our expert advisors
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o Entertainment o 1 year Netflix subscription worth Rs 5988/- at no extra cost offer when availed from
app.
Credit of Rs
Months
If customer upgrades or downgrades his/her Netflix plan, the credit (on account of Netflix
subscription offer) will be consumed accordingly and can get exhausted sooner than 1 year in some
cases. 1 year of no extra cost Netflix subscription will start from the date of availing the Netflix benefits
from Vi app
This no extra cost Netflix subscription benefit will be available only once during the 1 year of Netflix
subscription. If the subscriber continues on REDX plan during the previous subscription period of
Netflix (i.e. for full 12 months), he becomes eligible for the Netflix subscription worth Rs 5988/- at no
extra cost for another year (i.e. another 12 months) to be availed through opt-in from Vi app and
agreeing to other conditions as detailed below. Along with Netflix benefit for another term of 12
months, he also becomes eligible to other REDX benefits for another term as per the terms and
conditions of the RedX plan, after exhausting & completing validity of the earlier benefits.
This benefit is available to the subscribers enrolling or upgrading to the Redx Plan on and 22nd Nov
2019
If the subscriber does not opt in to this benefit, his Netflix subscription will automatically get
converted into last updated payment mode with Netflix as selected by subscriber during activating
Netflix subscription
If the subscriber after opting in, exits the RedX plan by downgrading or exits from Vi Postpaid, he will
be charged an amount of INR 3000 in lieu of the no extra cost Netflix benefits.
Detailed Netflix T&C shall apply which is available separately in this document.
o 1 year Amazon Prime subscription worth Rs 999 at no extra cost when availed from .
offer cannot be availed again if already availed
on any other POSTPAID plan of VIL. It is a one-time benefit.
Detailed T&C for the Amazon prime offer is available separately in this document
o 1 Year access to Zee5 Premium subscription at no extra cost when availed through
Detailed Zee5 Premium T&C is available at - https://Zee5offer.vimoviesandtv.in
o 1 Year access to premium content and Live TV with at no extra cost.
Detailed T&C is available at Website https://www.myvi.in/
REDX Contract
The minimum period of subscription to this Plan is for 180 days. If the subscriber seeks to exit from the plan either through plan
change (POSTPAID/PREPAID) or through disconnection or is downgraded on account of Commercial/Non-retail usage, within
180 days (REDX contract period) of enrolment or upgrade to the REDX/REDX FAMILY PLAN plan, the subscriber shall be liable
towards the benefits/services offered with this plan at no extra cost, irrespective of consumption of these benefits/services e.g
Netflix, Amazon Prime, IR pack, Airport Lounge etc and accordingly, the subscriber shall need to move to any available plan and
subscriber shall be charged a minimum amount of INR 3000/- (incl taxes) in lieu of REDX/REDX FAMILY PLAN
effecting any change of plan/disconnection. VIL however reserves its right to charge the full amount of such benefits as per
If the customer upgrades to RedX plan, he will get the Netflix,
Airport Lounge benefits again as per the other terms and conditions of the RedX plan, after exhausting the earlier benefits.
IMPORTANT
Enrolment into REDX plan is for limited customers on the basis of first come first serve. It will be at the discretion of VIL to
withdraw the plan for fresh enrolments.
T&C governing REDX extra benefits, REDX Contract also applies to all existing REDX (rental Rs 999) & REDX Family Plan subs.
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2. Vi POSTPAID Plans
Customers who have subscribed to plans mentioned herein below shall be entitled to the benefits
noted against each plan
Entertainment 299* Entertainment 399 Entertainment PLUS 499 Entertianmnet PLUS 699
Benefits
Vi Movies & TV 1 year 1 year 1 year 1 year
Amazon Prime NA NA 1 year 1 year
*Zee5 premium NA NA 1 Year 1 Year
~Local + STD Calls Unlimited Unlimited Unlimited Unlimited
National Roaming Unlimited Unlimited Unlimited Unlimited
~Data 20 GB 40 GB 75GB Unlimited
Roll-Over^ Upto 50GB Upto 200 GB Upto 200 GB NA
SMS 100 (L+S) 100 (L+S+NR) 100 (L+S+NR) 100 (L+S+NR)
Monthly Rental (`) 299 399 499 699
Important:
o Applicable taxes extra
o Post free allowance the data usage charges applicable are Rs 20/GB;
o Subscriber can choose to be charged/not charged for data overage by dialing 1925 or sending START or STOP to 1925
o Local and National SMS at 25p/SMS; ISD Calls/SMS, National Roaming Calls/SMS and International Roaming Calls/SMS/Data
rates as per standard rates, unless specified otherwise in the plan.
o Unlimited Local and/or STD calls, wherever mentioned, are applicable only to calls made from the home network; Incoming and
outgoing roaming benefits, wherever mentioned, apply only while roaming on VIL network. All billing pulse at per minute,
o Refer T&C in this document for details on eligibility and subscription offer.
o *Zee5 Premium is available for subscription from Vi App and T&C available at Zee5offer.vimoviesandtv.in
o ~Unlimited calls & data is governed by commercial uage policy as defined uner
o ^Roll-Over is total accumulated data quota incl the plan benefits at beginging of each bill cycle.
o Entertainment PLUS 699 is available as Digital only plan and will be available for subscription from the link - https://www.myvi.in/
only.
o *Entertainment 299 plan is available for new acquisition in select markets of Raj, JK, BH, OR, AS & NE and is available at Vi Stores
only.
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3. FAMILY Plan
Customers who have subscribed to FAMILY plans mentioned herein below shall be entitled to the benefits noted
against each of these plans
Circles: All excluding Uttar Pradesh (East), Chennai & TN, Kolkata, Maharashtra & Goa
FAMILY Plans^ FAMILY S FAMILY M FAMILY L FAMILY XL
No. of Lines 2 3 4 5
Monthly Rental (`) 598 749 899 999
Primary Plan Rental (`) 399 399 399 399
Secondary Plan Rental (`) 199 199 199 199
Family Discount % 0% 6.02% 9.74% 16.40%
Voice &Data~
^Total Data (GB) ( Including extra Data for Family) 80 120 160 200
Primary Data (GB) 50 60 70 80
Per Secondary Data (GB) 30 30 30 30
*Data Rollover for Primary (GB) Upto 200 Upto 200 Upto 200 Upto 200
*Data Rollover for every secondary (GB) Upto 50 Upto 50 Upto 50 Upto 50
~Voice : Local/STD/National Roaming Unlimited Unlimited Unlimited Unlimited
SMS (Local, STD, Nat Roaming) Per Month 100 Primary, 100 Secondary
Other Benefits
Vi Movies & TV ( For Primary & Secondary) 1 year 1 year 1 year 1 year
`Amazon Prime ( For Primary) 1 year 1 year 1 year 1 year
Circle: Uttar Pradesh (East), Chennai & TN, Kolkata, Maharashtra & Goa
FAMILY-New Plans FAMILY 649 FAMILY 799 FAMILY - 999 Entertainment Plus 699 F ~~REDX Family Plan
No. of Lines (including 1 Primary) 2 3 5 Upto 5 Upto 5
Monthly Rental (`) for Pimary/Family 649 799 999 699 (primary) + 249 (each secondary)
1099 (primary) + 249 (each secondary)
Voice &Data~
^Total Data (GB) 80 120 200 - -
Primary Data (GB) 50 60 80 ~Unlimited ~Unlimited
Per Secondary Data (GB) 30 30 30 30 30
*Data Rollover- Primary (GB) Upto 200 Upto 200 Upto 200 NA NA
*Data Rollover-each secondary (GB) Upto 50 Upto 50 Upto 50 30 30
~Voice : Local/STD/National Roaming Unlimited Unlimited Unlimited Unlimited Unlimited
SMS (Local, STD, Nat Roaming) Per Month 100 Primary, 100 Secondary
Other Benefits
1 year 1 year 1 year 1 year 1 year
`Amazon Prime ( For Primary) 1 year 1 year 1 year 1 year 1 year
^^Zee 5 Premium (For Primary) 1 year 1 year 1 year 1 year 1 year
Netflix (For Primary) 1 year
Important:
o Applicable Taxes Extra
o ^Post free allowance the data usage charges applicable are Rs 20/GB
o Subscriber can choose to be charged/not charged for data overage by dialing 1925 or sending START or STOP to 1925
o Local and National SMS at 25p/SMS; ISD Calls/SMS, National Roaming Calls/SMS and International Roaming Calls/SMS/Data
rates as per standard rates, unless specified otherwise in the plan.
o Unlimited Local and/or STD calls, wherever mentioned, are applicable only to calls made from the home network; Incoming and
outgoing roaming benefits, wherever mentioned, apply only while roaming on VIL network. All billing pulse at per minute,
o T&C in this document for details on eligibility and subscription offer.
o ^^Zee5 Premium is available for subscription from Vi App and T&C available at Zee5offer.vimoviesandtv.in
o ~Unlimited calls & data is governed by commercial uage policy as d
o *Roll-Over is total accumulated data quota incl the plan benefits at beginging of each bill cycle.
o ~~ REDX Family Plan member enjoys benefits of REDX plan and bound by the REDX contract as well.
o Refer FAMILY T&C for all circles Excl Uttar Pradesh (East), Chennai & TN, Kolkata, Maharashtra & Goa & FAMILY-New T&C Uttar
Pradesh (East), Chennai & TN, Kolkata, Maharashtra & Goa for details regarding the offer.
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Detailed Benefits of Vi POSTPAID plans and FAMILY/FAMILY-New plans
a. For the benefits/offers available under a relevant /FAMILY Plan, You have to refer the table above.
b. If a customer changes the plan or moves to pre-paid, accumulated data will not be roll-over and will lapse and other associated
benefits / bundled services like Amazon Prime subscription will also be deactivated.
c. Amazon Prime subscription worth Rs 999 for 1 year comes with ENTERTAINMENT PLUS 499 (Rental Rs 499) and above rental
plans at No extra cost. Detailed list of applicable plans for offer and Amazon Prime T&C is available separately in
this document.
d. ISD and National Roaming Services shall be activated with the plan .To deactivate, please contact Customer Care
e. A one-time activation Fee of Rs 99 & minimum refundable Security Deposit of Rs 199 will be applicable on all
plans. The Security Deposit will be refunded to the subscriber post disconnection, after adjusting all dues.
o For Delhi & Mumbai telecom circle, activation fee of Rs 250 and Rs
deposit
a. Subscriber can deposit additional security deposit if they wish to do so. The additional security deposit will be added to the initial
security deposit and will be refunded on disconnection, after adjusting all dues.
f. Roll- - o your next bill
cycle. You can accumulate data up to defined limit as per each plan mentio
base data quota at beginning of each bill cycle
g. Amazon Prime, Zee5 premium, Netflix & will be as per the
date of activation of the service. You need to activate these services, through the , once you have enrolled into the plan.
After the benefit period, you can either opt-out of the service or you will be charged subscription charges for whichever service
you choose to continue.
h. plans (mentioned in table above) come with a zero rental inbuilt Worry Free data pack. Post consumption of free
data quota provided and the accumulated data in the availed POSTPAID plan, the Eligible Subscriber shall be charged Rs.20/GB.
Bill cap facility shall not be available/applicable in case the Worry Free pack is active.
i. FAMILY/FAMILY-New S AND CONDITIONS GOVERNING THE
FAMILY - in this document
j. -
deactived by calling up the call centre. The pack offers special ratesto countries (specific codes) as below [refer Annexure A for
the list of applicable codes]
a. USA/Canada @ 50p/min;
b. China/Hong Kong @ Rs 2/min
c. Bangladesh/UK @ Rs 3/min
d. Australia/Bhutan/Germany/Kuwait/Malaysia/Pakistan/Singapore/Thailand@ Rs 5/min
k. . The
benefits of the pack is as below
a. 20 GB data pack @ Rs 100+GST/Month
b. 50 GB data pack @ Rs 200+GST/Month
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General Terms and Conditions
A. Unreasonable use of unlimited calling benefits
A. It is unreasonable use of the Service/Promotion where Your use of the Service/Promotion is reasonably considered by
Vodafone Idea Limited to be fraudulent use, to be contrary to the way the Service/Promotion is intended to be used, or
Service/Promotion or the Vodafone Idea Network.
B. All consumer plans are meant only for the use of retail customers and are not meant for commercial/ non-retail use.
Commercial/ non-retail usage is defined as (a) Calls to more than 300 unique numbers (mobile and/or landline and STD
and/or ISD calls) in a week; AND (b) cumulative duration of Incoming calls < 15 minutes during any period of seven (7)
consecutive days and (c) cumulative duration of Outgoing calls > 300 minutes per day, which is far in excess of the average
daily talk time used by individual subscribers across telecom circles in India, being almost 60 times higher than national
average daily talk time consumed by subscribers.
B. Unreasonable use of unlimited data benefits
A.
greater than 150 GB along with voice usage less than 50 minutes (including incoming calls) in a bill cycle will be termed as
commercial/Non-Retail usage of Data.
B. Any subscriber with commercial/non- -retail Data
- out
giving any prior notice. Any plan exit clause (if applicable) will be applicable to all such subscribers.
C. Data CUP applies for customer enrolling to such plans w.e.f 9th May 2020
C. INTERNATIONAL CALLS (ISD)
A. Pack/Plan exclusive rate for ISD applicable only when in home network; Any calls made to ISD codes when on national
roaming will be charged as per standard ISD rates. Standard ISD rates will apply to all other destinations and ISD codes. For
details of ISD rates when in home network or on national roaming, visit https://www.myvi.in/POSTPAID/isd-call-rates
D. Offer Area
A. The Offer is valid across VIL circles as mentioned below
B. Notwithstanding the foregoing, if the operation of or participation in the Competition is prohibited in any State and/or
territory or part thereof as per applicable law, the Subscribers from such State and/or territory or part thereof shall not
be eligible to subscribe to or participate in the Competition. No further notice shall be given by Vodafone Idea Limited in
this regard.
E. MODIFICATION OF OFFERS
A. Vodafone Idea Limited reserve the right, at their sole discretion, to modify these Terms & Conditions related to one or
more of the Offers or any part thereof at any time during the relevant Offer Periods and without prior notice to You, if so
required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or
statutory changes and the said modifications shall be binding on the participating Subscribers availing the Offer/s.
B. If Vodafone Idea Limited modify these Terms, the modified terms will be posted on https://www.myvi.in/ . You are
therefore advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions
and in the event the modified or amended Terms and Conditions are not acceptable to You, You should discontinue
participating in the Offer/s. Your continued participation in the Offer/s will constitute Your acceptance of the latest
revised Terms and Conditions related to such Offer/s.
F. WITHDRAWAL OF OFFERS
Vodafone Idea Limited reserves the right to cancel, discontinue, suspend or prematurely withdraw one or more of the Offers at
any time during its validity period as may be required in view of business exigencies and/or changes by TRAI, Department of
Telecom (DOT) and/or statutory changes without any notice to You and the same shall be binding on the participating
Subscribers availing such Offer/s.
G. DISCLAIMERS
A.
and Conditions. Your participation in the Offer/s is voluntary and you expressly agree to avail the Offer/s at your sole risk.
Vodafone Idea Limited shall not be responsible for any loss, injury or any other liability to any Subscriber arising due to
participation in the Offer/s.
Assam Tamil Nadu (Incl Chennai) Maharashtra & Goa Kolkata Punjab Rajasthan
North East Andhra Pradesh Mumbai West Bengal Himachal Pradesh Delhi
Orissa Karnataka Kerala UP (East) Haryana
Bihar Madhya Pradesh & Chhattisgarh Gujarat UP (West) J&K
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B. Vodafone Idea Limited makes no representation or warranty of any kind whatsoever, whether express or implied,
including, but not limited to, meeting of Your requirements or aspirations, timeliness, security of the Offer/s and/or any
delay or failure to avail the Offer/s including due to technical or network problems. To the extent you choose to avail the
Offer/s, you do so at your own initiative and you shall remain responsible for compliance with the Terms and Conditions
herein, any applicable laws, including but not limited to applicable local laws. You agree not to hold Vodafone Idea Limited,
its officers, directors, employees, affiliates, and agents or representatives liable for any direct, indirect, incidental, special,
punitive or consequential damages, including loss of profits, incurred by You or any third party, in connection with the
Offer/s.
C. Vodafone Idea Limited reserves the right to change, suspend, remove, or disable access to the Offer/s at any time without
notice. In no event will Vodafone Idea Limited be liable for the removal of or disabling of access to the Offer/s. Vodafone
Idea Limited may also impose limits on the use of or access to the Offer/s, in any case and without notice or liability. Under
Limited network for Eligible Subscribers availing such Offer/s.
D. Any claims, issues, damages or losses with regards to the quality or functionality of the third party services/offers will be
the sole liability of the third party service providers. . For third party offers/services, the third party service provider terms
and conditions shall apply.
E. Vodafone Idea Limited will not have any responsibility related to the same and will not entertain any query or complaint of
the participants.
F. You shall indemnify and keep indemnified Vodafone Idea Limited, its officers, directors, employees, customers, affiliates
and agents or representatives harmless from and against any and all actual claims, suits, proceedings, action, liabilities,
ourt costs), losses or damages of whatsoever nature, which Vodafone
Idea Limited may incur, pay or become responsible arising out of or in connection with the Your breach of these Terms
and Conditions. Vodafone Idea Limited shall have the right to defend themselves, pursuant to this clause, at the cost of
the Subscriber in breach.
H. GENERAL
A. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.
B. There is no entry fee or cost attached for participating in the Offer/s.
C. By availing the Offer/s, You confirm and waive the applicability of rules and regulations of the National Do Not Call registry
and You agree to receive promotional messages and alerts under the current Offer and upcoming offers from Vodafone
Idea Limited, as it may in its sole and absolute discretion decide.
D. The Offers are subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control
of Vodafone Idea Limited
E. The Subscriber shall also be bound by the terms and conditions of the Customer Application Form as amended from time
to time.
F. The Subscriber shall also be bound by the terms and conditions of the third party content providers while availing such
third party contents as may be offered under any particular plan. VIL shall not be responsible for any third
party content offered with these plans.
G. The Offers are subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of
Telecommunications (DOT) or any other statutory authority from time to time.
H. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment
Form/Customer Application Form.
I. Failure by Vodafone Idea Limited to enforce any of the Terms and Conditions in any instance shall not be deemed to be a
waiver of those Terms and Conditions and shall not give rise to any claim by any person.
J. Subscriber may contact the customer care regarding any queries, complaints, disputes pertaining to the Offer/s.
K. You hereby authorize Vodafone Idea Limited to collect your personal information including name, address and mobile
number etc. and share with its partners so as to enable You to avail the Offer or the benefits as the case may be. Your
personal information will be stored and processed in accordance with VIL Privacy Policy which is available at
https://www.myvi.in/privacy-policy
L. You agree that Vodafone Idea Limited has no responsibility and liability with regard to the privacy, safety and security of
any information (including personal information) that You may have to share independently with third parties.
M. By participating in the Offer/s, You confirm to abide by all intellectual and industrial property rights, including copyrights
or trademarks belonging to Vodafone Idea Limited and to any third party content licensor to Vodafone Idea Limited that
is made available through the Offers.
N. These Terms and Conditions are governed in accordance with the laws of India. In the event of any disputes or any matter
arising here from will be referred to a sole arbitrator to be appointed by Vodafone Idea Limited whose decision shall be
final and binding on the parties. The place of arbitration shall be Mumbai.
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Circles: All excluding Uttar Pradesh (East), Chennai & TN, Kolkata, Maharashtra & Goa
A. INTRODUCTION
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER
AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR
DIGITAL SIGNATURES.
THE OFFER IS CONCEPTUALIZED, ORGANIZED AND HOSTED BY VODAFONE IDEA LIMITED (HEREINAFTER COLLECTIVELY REFERRED
THE FOLLOWING TERMS & CONDITIONS SHALL BE APPLICABLE TO ALL VIL POST PAID SUBSCRIBERS AVAILING VARIOUS
PERIOD AS MENTIONED HEREIN.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING IN THIS OFFER KNOWN AS
n
who being an Eligible Subscriber has participated in the Offer.
B. DEFINITIONS
a. Subscriber -paid subscription, in
whose name the mobile phone number (MSISDN) is registered with VIL. In the event the user number / connection is
registered in the name of a company/ firm, the employee who is authorized to use the MSISDN shall submit a No Objection
Certificate (NoC) and authorization of the employer duly permitting the employee to use the number for subscribing for this
Offer and accept the terms applicable herein.
b. Active Subscriber
purposes other than to participate in any offer or contest offered by VIL.
c. shall mean consent by a secondary member for transfer of payment responsibility to the primary member of a
group. By giving Consent, a secondary member also allows the primary member to view the bill details of the consenting
secondary member.
d. Eligible Subscriber post-paid plans. An Eligible
Subscriber must also satisfy the following criteria at the time of participation and during continuation of Offer:
a. Subscriber must be an Indian citizen belonging to any one of the telecommunication service areas of VIL as
mentioned herein;
b. Subscriber must not have been subject of any criminal proceeding;
c. Subscriber must not - be of an unsound mind; and
d. Subscriber must not be under any legal disability e.g. minority, insolvency, restraint by court order etc. and / or is
otherwise prohibited from entering any contractual relationship.
C. RESTRICTIONS
a. A dongle number cannot be a primary or secondary member in the group;
b. A COCP (Company owned company paid) and COIP (Company owned individual paid) customers are not eligible to
create or participate in a FAMILY group;
c. post-paid subscribers having inactive or barred post-paid connections shall not be eligible to create or participate
in a FAMILY group;
d. Old family customers shall not be eligible to create or participate in the current FAMILY group (as mentioned in
table above). Old Family customer will first have to give request for deactivation of the old Family hierarchy in
order to form or join a FAMILY group;
e. prepaid customers shall not be eligible to create or participate in a FAMILY group;
f. A customer who is already a member of a FAMILY group shall not be eligible to create or participate in another
FAMILY group;
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g. Groups cannot be formed with post-paid connections registered in different telecom circles. A customer belonging
to a particular telecom circle shall be eligible to create or participate in a FAMILY group only with members belonging
to the same telecom circle.
h. A member of a group shall not be entitled to transfer his / her mobile connection to any third party including his / her
blood relations.
i. FAMILY refers to POSTPAID Family plans & the benefits of family is unique to its members, any customer in family plans
construct will need to de-link the family and move to any available plans as individual connection before moving out
D. OFFER DETAILS DESCRIPTION, GROUP FORMATION, ACTIVATION, PLANS, BILLING AND REMOVAL
1. DESCRIPTION
a. FAMILY is an offer which may be availed by a group of individual subscribers of VIL availing various pre-defined Plans available during the Offer Period;
b. Each group consists of primary and secondary members. Maximum group size may be of 5 members, i.e. 1 primary member and 4 secondary members. This Offer enables a single bill for all group members with primary member having the payment responsibility for all members in the group.
c. Primary Member shall be entitled to a. Add or remove secondary members in a group; b. Select plans for self and secondary members in a group; c. Receive the single consolidated monthly bill at his registered email ID and/or billing address; no separate bills
will be generated for secondary members; d. Get consolidate
else a consolidated summary bill for primary and secondary members will be sent to the primary member; e. dary members cannot buy any add-on packs for
themselves. However, secondary member can activate ISD packs, certain services & VAS for their own accounts.
d. Primary Member shall be responsible and liable to pay the monthly bills for all the members of the group including any n case of non-payment by primary member,
connections of all members in the group will get barred / suspended. e. A secondary member acknowledges and agrees that upon providing Consent to be added in a group, said secondary
member authorises the primary member to view the billing details of the said secondary member. f. In Case of Family plans, Amazon Prime is complimentary for Primary user only. Detailed Amazon Prime T&C is available
separately in this document
g. Extra Promotional Data for FAMILY w.e.f 7th June 2019 Primary user will get 10GB extra for adding every secondary
member and secondary user will get 10GB extra for joining the family
h. Extra Data for FAMILY will not be eligible for data rollover. Only data quota of base plan will be eligible for data roll over
i. All Secondary members activated on FAMILY plans with total family rental of Rs.598 or Rs.749 or Rs.899 or Rs.999 will
be activated on the POSTPAID Add-On 199 (formerl -On
available only as an exclusive add-on plan for secondary members of FAMILY groups. This Add-On plans provides 20GB
of inbuilt data with 50GB Data Rollover and has Data Paygo Charges of Rs.20/GB (offered through worry free pack). The
plan also provides Unlimited Local, STD & National Roaming calls free, along with 1 year subscription to
App
j. Subscriber on REDX (RENTAL RS 1099)/ REDX (RENTAL RS 999)/RED ENTERTAINMENT PLUS 699 can also form FAMILY
using POSTPAID Add-on -199/available plans
k. POSTPAID Add-on - 199 plan is an add-on plan applicable only on FAMILY where primary member is on ENTERTAINMENT
399, REDX (Rental Rs 999), REDX (Rental Rs 1099), or RED ENTERTAINMENT PLUS 699 plan. In case the primary
connection (family member) choses to discontinue the ENTERTAINMENT 399 , REDX (Rental Rs 999), REDX (Rental Rs
1099), or RED ENTERTAINMENT PLUS 699 plan plan due to any reason or secondary member is found without any family
construct, then the benefit of add-on plan will cease to exist for all the secondary members/Subs on POSTPAID Add-
on 199 plan and alternatively the nearest existing retail plans available in the market will be
offered/provisioned without any intimation
2. GROUP FORMATION
a. An existing post-paid customer will be added as a secondary member into a FAMILY group only after such customer
has provided consent to be added the group as a secondary member. Such Consent is required to be given within 7
days of the request being raised by the primary member. For this, such customer will receive an interactive SMS
everyday whereby he / she will be able to provide consent.
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b. Add-On Connections:
a. In case a primary member has existing add-on connections while creating a FAMILY group, then all the existing
add-on connections will also have to be moved to the group & each number will get request to give consent
via SMS.
b. In case a secondary member has existing add-on connections & gives Consent for any one or more of such
connections to be added to a FAMILY group, then the remaining add-on connections will continue for such
member as independent add-on connections and shall be eligible for inclusion in any other group.
3. MNP/ NATIONAL MNP ACTIVATIONS
a. New post-paid customers of Vi, who wish to join through MNP/ National MNP process, cannot directly form FAMILY
group as primary member at the time of activation while submitting Customer Agreement Form. They need to be activated first as connection and then only the POSTPAID subscriber can form a group as a primary member.
b. New post-paid customers of Vi, who wish to join through MNP/ National MNP process can be added as secondary members to a FAMILY group at the time of activation by giving details of existing primary member while submitting Tariff Enrollment Form.
i. Existing primary member of such a FAMILY group will have to provide consent for addition of the new POSTPAID subscribers as secondary member by signing the Tariff Enrollment Form at the time of submission of the Customer Agreement Form of said secondary members
ii. No separate consent SMS will be sent to said secondary members in this case. Their signature on the Tariff Enrollment Form will be deemed as consent to be added as a secondary member to the said FAMILY group
iii. The said secondary members will first be added to the said FAMILY group but the benefit of FAMILY offers, accruing on account of additional members, will apply only from the subsequent bill cycle of the primary member.
4. PLAN ELIGIBILITY
a. All individual subscribers can operate as group members on a set of pre-defined plans available during
the Offer Period and defined in the Tariff Enrollment Form. These plans may vary for primary and secondary members. These plans may also change from time to time basis regulatory guidelines and business exigencies.
b. In case a customer forming a FAMILY group exists on a plan which is not a pre-defined plan which is eligible for FAMILY group, such customer will have to change his plan to one of the pre-defined plans eligible for forming FAMILY group;
c. In case an existing post-paid subscriber is added as a secondary member and the plan chosen by primary member is different from the existing plan of the secondary member, the primary existing plan of the secondary member will be changed to the plan selected for him / her by primary member;
d.
plans.
e. If a secondary member is on a Secondary Exclusive plan, then at the time of being delinked from the group for any
reason, such secondary member shall be mandatorily required to change his / her plan to a regular or
any other available POSTPAID plan.
5. BILLING OF PLANS
a. Bill cycle of an existing post-paid subscriber, who has been added as a secondary member in a group, will be
changed & merged with bill cycle of the primary member.
b. In case an existing post-paid customer is added as a secondary member into a FAMILY group, such member shall
receive a separate bill in the first month pertaining to the period prior to joining the Group and will have to make the
payment for the same with his / her old relationship number / account ID with Vi. Usage of such secondary member
during the same month but pertaining to the period after joining the group will be billed along with the usage of the
other secondary members of the group in the consolidated bill to be received by the primary member.
6. REMOVAL OF MEMBERS
a. Deactivation of the group can happen on a request by primary member only, or upon voluntary/ involuntary/ POSTPAID to prepaid migration churn of primary member. In both cases, all secondary members will be delinked from the group & become individual subscribers with independent payment responsibility.
b. Delinking of any particular secondary member can happen on a request by primary member or voluntary churn/ POSTPAID to prepaid migration request by the secondary member In such a case only that secondary member will be removed from the group & become individual subscriber with independent payment responsibility.
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7. OFFER PERIOD
a. This is a limited period offer by VIL, available from November 25 2017, 00:00:01 hrs. till further notice to be announced
by VIL. VIL reserves the right to extend or shorten the Offer Period, as it deems fit.
8. OFFER AREA
a. The Offer is valid in all Indian telecom service areas as mentioned below
a. All telecom service areas within the geographical limits of India
b. Notwithstanding the foregoing, if the operation of or participation in the Offer is prohibited in any State and/or
territory or part thereof as per applicable law, the Subscribers from such state and/or territory or part thereof shall
not be eligible to subscribe to this Offer. . No further notice shall be given by VIL in this regard.
9. MODIFICATION OF OFFER
1. VIL reserve the right, at their sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any
time during the Offer Period and without prior notice to You, if so required in view of business exigencies and/or
guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or statutory changes and the same shall be
binding on the participating Subscribers availing this Offer.
2. If VIL modify these Terms, the modified terms will be posted on https://www.myvi.in/
3. You are therefore advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and
Conditions and in the event the modified or amended Terms and Conditions are not acceptable to You, You should
discontinue participating in the Offer. Your continued participation in the Offer will constitute Your acceptance of the
latest revised Terms and Conditions.
10. WITHDRAWAL OF OFFER
1. VIL reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its
validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or
statutory changes without any notice to You and the same shall be binding on the participating Subscribers availing this
Offer.
E. DISCLAIMERS
1. t to acceptance of these Terms and
Conditions. Your participation in the Offer is voluntary and You expressly agree to avail the Offer at your sole risk. VIL shall
not be responsible for any loss, injury or any other liability to any Subscriber arising due to participation in the Offer.
2. VIL makes no representation or warranty of any kind whatsoever, whether express or implied, including, but not limited to,
meeting of Your requirements or aspirations, timeliness, security of the Offer and/or any delay or failure to avail the Offer
including due to technical or network problems. To the extent you choose to avail this Offer, you do so at your own initiative
and You shall remain responsible for compliance with the Terms and Conditions herein, any applicable laws, including but
not limited to applicable local laws. You agree not to hold VIL, its officers, directors, employees, affiliates, and agents or
representatives liable for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits,
incurred by the Winner or any participant or third party, in connection with the Offer or arising otherwise.
3. VIL reserves the right to change, suspend, remove, or disable access to the offer at any time without notice. In no event will
VIL be liable for the removal of or disabling of access to the offer. VIL may also impose limits on the use of or access to the
Telecom
4. Any claims, issues, damages or losses with regards to the quality or functionality of the prizes awarded under this Offer will
be the sole liability of the manufacturers. VIL will not have any responsibility related to the same and will not entertain any
query or complaint of the participants.
5. You shall indemnify and keep indemnified VIL, its officers, directors, employees, customers, affiliates and agents or
representatives harmless from and against any and all actual claims, suits, proceedings, action, liabilities, expenses, costs
responsible arising out of or in connection with the Your breach of these Terms and Conditions. VIL shall have the right to
defend themselves, pursuant to this clause, at the cost of the Subscriber in breach.
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F. GENERAL
a. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.
b. All consumer plans having unlimited calling benefits are meant only for the use of retail customers and are not meant for
commercial/ non-retail use. Commercial/ non-retail usage is defined as (a) Calls to more than 300 unique numbers (mobile
and/or landline and STD and/or ISD calls) in a week; AND (b) cumulative duration of Incoming calls < 15 minutes during any
period of seven (7) consecutive days and (c) cumulative duration of Outgoing calls > 300 minutes per day, which is far in
excess of the average daily talk time used by individual subscribers across telecom circles in India, being almost 60 times
higher than national average daily talk time consumed by subscribers.
c. By availing this Offer, You confirm and waive the applicability of rules and regulations of the National Do Not Call registry and
You agree to receive promotional messages and alerts under the current Offer and upcoming offers from VIL, as it may in
its sole and absolute discretion decide.
d. This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control of
VIL.
e. The Subscriber shall also be bound by the terms and conditions of the Customer Application Form as amended from time
to time.
f. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of
Telecommunications (DOT) or any other statutory authority from time to time.
g. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment
Form/Customer Application Form.
h. Failure by VIL to enforce any of the Terms and Conditions in any instance shall not be deemed to be a waiver of those Terms
and Conditions and shall not give rise to any claim by any person.
i. Subscriber may contact the customer care regarding any queries, complaints, disputes pertaining to the Offer.
j. You hereby authorize VIL to collect your personal information including name, address and mobile number etc. and share
with its partners so as to enable You to avail the Offer. Your personal information will be stored and processed in accordance
with Vodafone Privacy Policy which is available at https://www.myvi.in/privacy-policy
k. You agree that VIL has no responsibility and liability with regard to the privacy, safety and security of any information
(including personal information) that You may have to share independently with third party content providers for availing
relevant contents.
l. By participating in the Offer, You confirm to abide by all intellectual and industrial property rights, including copyrights or
trademarks belonging to VIL and to any third party content licensor to VIL that is made available through the Offer.
m. These Terms and Conditions are governed in accordance with the laws of India. In the event of any disputes or any matter
arising here from will be referred to a sole Arbitrator to be appointed by VIL whose decision shall be final and binding on the
parties. The place of Arbitration shall be Mumbai.
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AMILY-New Circle: Uttar Pradesh (East), Chennai & TN, Kolkata, Maharashtra & Goa
A. INTRODUCTION
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER
AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR
DIGITAL SIGNATURES.
THE OFFER IS CONCEPTUALIZED, ORGANIZED AND HOSTED BY VODAFONE IDEA LIMITED (HEREINAFTER COLLECTIVELY REFERRED
FAMILY-New
OFFER PERIOD AS MENTIONED HEREIN.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING IN THIS OFFER KNOWN AS
n
who being an Eligible Subscriber has participated in the Offer.
B. DEFINITIONS
a. Subscriber -paid subscription, in
whose name the mobile phone number (MSISDN) is registered with VIL. In the event the user number / connection is
registered in the name of a company/ firm, the employee who is authorized to use the MSISDN shall submit a No Objection
Certificate (NoC) and authorization of the employer duly permitting the employee to use the number for subscribing for this
Offer and accept the terms applicable herein.
b. Active Subscriber
purposes other than to participate in any offer or contest offered by VIL.
c. shall mean consent by a secondary member for transfer of payment responsibility to the primary member of a
group. By giving Consent, a secondary member also allows the primary member to view the bill details of the consenting
secondary member.
d. Eligible Subscriber -paid plans. An Eligible
Subscriber must also satisfy the following criteria at the time of participation and during continuation of Offer:
a. Subscriber must be an Indian citizen belonging to any one of the telecommunication service areas of VIL as
mentioned herein;
b. Subscriber must not have been subject of any criminal proceeding;
c. Subscriber must not - be of an unsound mind; and
d. Subscriber must not be under any legal disability e.g. minority, insolvency, restraint by court order etc. and / or is
otherwise prohibited from entering any contractual relationship.
C. RESTRICTIONS
a. the group;
b. A COCP (Company owned company paid) and COIP (Company owned individual paid) customers are not eligible to
create or participate in a FAMILY-New group;
c. -paid subscribers having inactive or barred post-paid connections shall not be eligible to create or participate
in a FAMILY-New group;
d. -New group (as mentioned
ion of the old Family hierarchy
in order to form or join a new FAMILY-New group;
e. -New group;
f. FAMILY/FAMILY-New group shall not be eligible to create or participate
in another FAMILY-New group;
g. Groups cannot be formed with post-
to a particular telecom circle shall be eligible to create or participate in a FAMILY-New group only with members
belonging to the same telecom circle.
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h. A member of a group shall not be entitled to transfer his / her mobile connection to any third party including his / her
blood relations.
i. FAMILY-New refers to POSTPAID Family plans & the benefits of family is unique to its members, any customer in family
plans construct will need to de-link the family and move to any available plans as individual connection before moving
D. OFFER DETAILS DESCRIPTION, GROUP FORMATION, ACTIVATION, PLANS, BILLING AND REMOVAL
1. DESCRIPTION
a. FAMILY-New is an offer which may be availed by a group of individual subscribers of VIL availing various pre-defined
b. Each group consists of primary and secondary members. Maximum group is as per plan details shown in Family-New table in this document. This Offer enables a single bill for all group members with primary member having the payment responsibility for all members in the group.
c. Primary Member shall be entitled to a. Add or remove secondary members in a group; b. plans for self from available family primary plans (Family 649/ Family 799/ Family 999/
Entertainment Plus 699 F/ REDX Family Plan) i. In case the primary member moves out of the Family-New Primary Plans, the family will be dissolved
and all billing deviation benefit for secondary members will be revoked and secoindary will be
c. Receive the single consolidated monthly bill at his registered email ID and/or billing address; no separate bills will be generated for secondary members;
d. else a consolidated summary bill for primary and secondary members will be sent to the primary member;
d. Each Family-New plan will have an eligibility of free add-ons (secondary connections) basis the rental of the Family e. Secondary member will by default be subscribed to the Family Member Plan 249, for which the rental will be deviated
during billing as long as the member exists within the Family-New group. On being identified as standalone (without FAMILY-New Primary connection), the subscriber on Family Member Plan 249 will be moved to nearest retail market will be offered/provisioned without any intimation
f. Each primary and secondary connection will have its own inbuilt data quota, calling, SMS and non-Telco benefits as mentioned in Family-New benefits table in this document.
g. Secondary member shall be entitled to purchase add-on packs for self but not be allowed to change their plan h. Primary Member shall be responsible and liable to pay the monthly bills for all the members of the group including any
outsta -payment by primary member, connections of all members in the group will get barred / suspended.
i. A secondary member acknowledges and agrees that upon providing Consent to be added in a group, said secondary member authorises the primary member to view the billing details of the said secondary member.
j. In Case of Family-New plans, Amazon Prime is complimentary for Primary user only. Detailed Amazon Prime T&C is
available separately in this document
2. GROUP FORMATION
a. -paid customer will be added as a secondary member into a FAMILY-New group only after such
customer has provided consent to be added the group as a secondary member. Such Consent is required to be given
within 7 days of the request being raised by the primary member. For this, such customer will receive an interactive SMS
everyday whereby he / she will be able to provide consent.
b. In case all secondary members are existing individuals and consent is not given by any of them, the plan of the Primary
member will still be activated/ migrated to the chosen Family plan. However, the Primary member will exist as an
individual subscriber in the system
c. Add-On Connections:
a. In case a primary member has existing add-on connections while creating a FAMILY-New group, then all the
existing add-on connections will also have to be moved to the group & each number will get request to give
consent via SMS.
b. In case a secondary member has existing add-on connections & gives Consent for any one or more of such
connections to be added to a FAMILY-New group, then the remaining add-on connections will continue for
such member as independent add-on connections and shall be eligible for inclusion in any other group.
c. In case the primary is also a New subscriber (Fresh,P2P, MNP, NMNP), the secondary number will remain in
parked state till such time that the primary gets activated
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3. PLAN ELIGIBILITY
a. All individual subscribers can operate as group members on a set of pre- PAID plans available during the Offer Period and defined in the Tariff Enrollment Form. These plans may vary for primary and secondary members. These plans may also change from time to time basis regulatory guidelines and business exigencies.
b. In case a customer forming a FAMILY-New group exists on a plan which is not a pre-defined plan which is eligible for FAMILY-New group, such customer will have to change his plan to one of the pre-defined plans eligible for forming FAMILY-New group;
c. In case an existin -paid subscriber is added as a secondary member and the plan chosen by primary member is different from the existing plan of the secondary member, existing plan of the secondary member will be changed to defined secondary add-on plan applicable at the time;
d. Such secondary add-on plans will be available only for secondary customers of Family-New
e. If a secondary member is on a Secondary Add-On plan, then at the time of being delinked from the group for any reason,
such secondary member shall be
4. PLAN UPGRADE/ DOWNGRADE
a. A primary can upgrade to a higher rental plan as a part of the linking journey while adding a secondary member or even without adding a member though the Family Plan Change journey
B. Likewise a primary can downgrade to a lower rental plan. However, in such a case (if the maximum limit of free secondary line eligibility is breached), then the last added secondary member will be auto-delinked from the Family as a part of Primary plan change process and will be moved to the default open market plan defined for the circle. Details of added secondary members and their date of addition is avaible at our stores/call centre
5. FAMILY-New PLANS
a. Bill cycle o -paid subscriber, who has been added as a secondary member in a group, will be
changed & merged with bill cycle of the primary member.
b. -paid customer is added as a secondary member into a FAMILY-New group, such member
shall receive a separate bill in the first month pertaining to the period prior to joining the Group and will have to make
the payment for the same with his / her old relationship number / account ID with Vi. Usage of such secondary member
during the same month but pertaining to the period after joining the group will be billed along with the usage of the
other secondary members of the group in the consolidated bill to be received by the primary member.
6. ADDITION OF MEMBERS
In case an existing family primary wants to add new members, they will be required to choose a higher rental plan (if
current eligibility of free lines) is already exhausted
7. REMOVAL OF MEMBERS/ GROUP DEACTIVATION
a. Deactivation of the group can happen on a request by primary member only, or upon voluntary/ involuntary/ postpaid to prepaid migration, port-out churn of primary member. In both cases, all secondary members will be delinked from the group & become individual subscribers with independent payment responsibility.
b. In case of churn of primary member or deactivation request by the Primary member, all secondary members will be automatically delinked from the Family migrated to the open market plan applicable at the time.
c. If the last remaining secondary of a family churns or gets delinked, the family will get deactivated and the primary will become an individual subscriber on the same family plan
d. Delinking of any particular secondary member can happen on a request by primary member or involuntary churn/voluntary churn/ postpaid to prepaid migration/ port-out churn migration request by the secondary member In such a case only that secondary member will be removed from the group, migrated to the plan chosen by the Primary member & become individual subscriber with independent payment responsibility. The primary member will continue remain on their current Family plan till they give a request to downgrade their plan.
8. OFFER PERIOD
This is a limited period offer by VIL, available from December 3rd 2020, 00:00:01 hrs. till further notice to be announced
by VIL. VIL reserves the right to extend or shorten the Offer Period, as it deems fit.
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9. OFFER AREA
a. The Offer is valid in all Indian telecom service areas as mentioned below
a. Uttar Pradesh (East) telecom service areas within the geographical limits of India
b. Notwithstanding the foregoing, if the operation of or participation in the Offer is prohibited in any State and/or
territory or part thereof as per applicable law, the Subscribers from such state and/or territory or part thereof
shall not be eligible to subscribe to this Offer. . No further notice shall be given by VIL in this regard.
10. MODIFICATION OF OFFER
a. VIL reserve the right, at their sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any
time during the Offer Period and without prior notice to You, if so required in view of business exigencies and/or
guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or statutory changes and the same shall be
binding on the participating Subscribers availing this Offer.
b. If VIL modify these Terms, the modified terms will be posted on https://www.myvi.in/
c. You are therefore advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and
Conditions and in the event the modified or amended Terms and Conditions are not acceptable to You, You should
discontinue participating in the Offer. Your continued participation in the Offer will constitute Your acceptance of the
latest revised Terms and Conditions.
11. WITHDRAWAL OF OFFER
a. VIL reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during
its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT)
and/or statutory changes without any notice to You and the same shall be binding on the participating Subscribers
availing this Offer.
E. DISCLAIMERS
a. sis and subject to acceptance of these Terms and
Conditions. Your participation in the Offer is voluntary and You expressly agree to avail the Offer at your sole risk. VIL shall
not be responsible for any loss, injury or any other liability to any Subscriber arising due to participation in the Offer.
b. VIL makes no representation or warranty of any kind whatsoever, whether express or implied, including, but not limited to,
meeting of Your requirements or aspirations, timeliness, security of the Offer and/or any delay or failure to avail the Offer
including due to technical or network problems. To the extent you choose to avail this Offer, you do so at your own initiative
and You shall remain responsible for compliance with the Terms and Conditions herein, any applicable laws, including but
not limited to applicable local laws. You agree not to hold VIL, its officers, directors, employees, affiliates, and agents or
representatives liable for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits,
incurred by the Winner or any participant or third party, in connection with the Offer or arising otherwise.
c. VIL reserves the right to change, suspend, remove, or disable access to the offer at any time without notice. In no event will
VIL be liable for the removal of or disabling of access to the offer. VIL may also impose limits on the use of or access to the
n providing Telecom
d. Any claims, issues, damages or losses with regards to the quality or functionality of the prizes awarded under this Offer will
be the sole liability of the manufacturers. VIL will not have any responsibility related to the same and will not entertain any
query or complaint of the participants.
e. You shall indemnify and keep indemnified VIL, its officers, directors, employees, customers, affiliates and agents or
representatives harmless from and against any and all actual claims, suits, proceedings, action, liabilities, expenses, costs
responsible arising out of or in connection with the Your breach of these Terms and Conditions. VIL shall have the right to
defend themselves, pursuant to this clause, at the cost of the Subscriber in breach.
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F. GENERAL
a. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.
b. All consumer plans having unlimited calling benefits are meant only for the use of retail customers and are not meant for
commercial/ non-retail use. Commercial/ non-retail usage is defined as (a) Calls to more than 300 unique numbers (mobile
and/or landline and STD and/or ISD calls) in a week; AND (b) cumulative duration of Incoming calls < 15 minutes during any
period of seven (7) consecutive days and (c) cumulative duration of Outgoing calls > 300 minutes per day, which is far in
excess of the average daily talk time used by individual subscribers across telecom circles in India, being almost 60 times
higher than national average daily talk time consumed by subscribers.
c. By availing this Offer, You confirm and waive the applicability of rules and regulations of the National Do Not Call registry and
You agree to receive promotional messages and alerts under the current Offer and upcoming offers from VIL, as it may in
its sole and absolute discretion decide.
d. This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control of
VIL.
e. The Subscriber shall also be bound by the terms and conditions of the Customer Application Form as amended from time
to time.
f. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of
Telecommunications (DOT) or any other statutory authority from time to time.
g. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment
Form/Customer Application Form.
h. Failure by VIL to enforce any of the Terms and Conditions in any instance shall not be deemed to be a waiver of those Terms
and Conditions and shall not give rise to any claim by any person.
i. Subscriber may contact the customer care regarding any queries, complaints, disputes pertaining to the Offer.
j. You hereby authorize VIL to collect your personal information including name, address and mobile number etc. and share
with its partners so as to enable You to avail the Offer. Your personal information will be stored and processed in accordance
with Vodafone Privacy Policy which is available at https://www.myvi.in/privacy-policy
k. You agree that VIL has no responsibility and liability with regard to the privacy, safety and security of any information
(including personal information) that You may have to share independently with third party content providers for availing
relevant contents.
l. By participating in the Offer, You confirm to abide by all intellectual and industrial property rights, including copyrights or
trademarks belonging to VIL and to any third party content licensor to VIL that is made available through the Offer.
m. These Terms and Conditions are governed in accordance with the laws of India. In the event of any disputes or any matter
arising here from will be referred to a sole Arbitrator to be appointed by VIL whose decision shall be final and binding on the
parties. The place of Arbitration shall be Mumbai.
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Annexure A : List of Eligible ISD Codes as mentioned under REDX (RENTAL RS 1099)/ REDX (RENTAL RS 999)/REDX Famiy Plan
Country/s Code Rate
Country/s Code Rate
Country/s Code Rate
USA & Canada 001 Rs 0.5/Min
USA & Canada 00127 Rs 0.5/Min
USA & Canada 001254 Rs 0.5/Min
USA & Canada 001236 Rs 0.5/Min
USA & Canada 00137 Rs 0.5/Min
USA & Canada 001255 Rs 0.5/Min
USA & Canada 001249 Rs 0.5/Min
USA & Canada 00147 Rs 0.5/Min
USA & Canada 001256 Rs 0.5/Min
USA & Canada 001343 Rs 0.5/Min
USA & Canada 00167 Rs 0.5/Min
USA & Canada 001257 Rs 0.5/Min
USA & Canada 001365 Rs 0.5/Min
USA & Canada 001201 Rs 0.5/Min
USA & Canada 001258 Rs 0.5/Min
USA & Canada 001431 Rs 0.5/Min
USA & Canada 001202 Rs 0.5/Min
USA & Canada 001259 Rs 0.5/Min
USA & Canada 001437 Rs 0.5/Min
USA & Canada 001203 Rs 0.5/Min
USA & Canada 001260 Rs 0.5/Min
USA & Canada 001579 Rs 0.5/Min
USA & Canada 001205 Rs 0.5/Min
USA & Canada 001261 Rs 0.5/Min
USA & Canada 001581 Rs 0.5/Min
USA & Canada 001206 Rs 0.5/Min
USA & Canada 001262 Rs 0.5/Min
USA & Canada 001587 Rs 0.5/Min
USA & Canada 001207 Rs 0.5/Min
USA & Canada 001263 Rs 0.5/Min
USA & Canada 001600 Rs 0.5/Min
USA & Canada 001208 Rs 0.5/Min
USA & Canada 001265 Rs 0.5/Min
USA & Canada 001639 Rs 0.5/Min
USA & Canada 001209 Rs 0.5/Min
USA & Canada 001266 Rs 0.5/Min
USA & Canada 001782 Rs 0.5/Min
USA & Canada 001210 Rs 0.5/Min
USA & Canada 001267 Rs 0.5/Min
USA & Canada 001844 Rs 0.5/Min
USA & Canada 001211 Rs 0.5/Min
USA & Canada 001269 Rs 0.5/Min
USA & Canada 001855 Rs 0.5/Min
USA & Canada 001212 Rs 0.5/Min
USA & Canada 001270 Rs 0.5/Min
USA & Canada 001866 Rs 0.5/Min
USA & Canada 001213 Rs 0.5/Min
USA & Canada 001271 Rs 0.5/Min
USA & Canada 001873 Rs 0.5/Min
USA & Canada 001214 Rs 0.5/Min
USA & Canada 001272 Rs 0.5/Min
USA & Canada 001877 Rs 0.5/Min
USA & Canada 001215 Rs 0.5/Min
USA & Canada 001273 Rs 0.5/Min
USA & Canada 001883 Rs 0.5/Min
USA & Canada 001216 Rs 0.5/Min
USA & Canada 001274 Rs 0.5/Min
USA & Canada 001888 Rs 0.5/Min
USA & Canada 001217 Rs 0.5/Min
USA & Canada 001275 Rs 0.5/Min
USA & Canada 001204 Rs 0.5/Min
USA & Canada 001218 Rs 0.5/Min
USA & Canada 001276 Rs 0.5/Min
USA & Canada 001226 Rs 0.5/Min
USA & Canada 001219 Rs 0.5/Min
USA & Canada 001277 Rs 0.5/Min
USA & Canada 001289 Rs 0.5/Min
USA & Canada 001220 Rs 0.5/Min
USA & Canada 001278 Rs 0.5/Min
USA & Canada 001306 Rs 0.5/Min
USA & Canada 001221 Rs 0.5/Min
USA & Canada 001279 Rs 0.5/Min
USA & Canada 001403 Rs 0.5/Min
USA & Canada 001222 Rs 0.5/Min
USA & Canada 001280 Rs 0.5/Min
USA & Canada 001416 Rs 0.5/Min
USA & Canada 001223 Rs 0.5/Min
USA & Canada 001281 Rs 0.5/Min
USA & Canada 001418 Rs 0.5/Min
USA & Canada 001224 Rs 0.5/Min
USA & Canada 001282 Rs 0.5/Min
USA & Canada 001438 Rs 0.5/Min
USA & Canada 001225 Rs 0.5/Min
USA & Canada 001283 Rs 0.5/Min
USA & Canada 001450 Rs 0.5/Min
USA & Canada 001227 Rs 0.5/Min
USA & Canada 001285 Rs 0.5/Min
USA & Canada 001506 Rs 0.5/Min
USA & Canada 001228 Rs 0.5/Min
USA & Canada 001286 Rs 0.5/Min
USA & Canada 001514 Rs 0.5/Min
USA & Canada 001229 Rs 0.5/Min
USA & Canada 001287 Rs 0.5/Min
USA & Canada 001519 Rs 0.5/Min
USA & Canada 001230 Rs 0.5/Min
USA & Canada 001288 Rs 0.5/Min
USA & Canada 001604 Rs 0.5/Min
USA & Canada 001231 Rs 0.5/Min
USA & Canada 001301 Rs 0.5/Min
USA & Canada 001613 Rs 0.5/Min
USA & Canada 001232 Rs 0.5/Min
USA & Canada 001302 Rs 0.5/Min
USA & Canada 001647 Rs 0.5/Min
USA & Canada 001233 Rs 0.5/Min
USA & Canada 001303 Rs 0.5/Min
USA & Canada 001705 Rs 0.5/Min
USA & Canada 001234 Rs 0.5/Min
USA & Canada 001304 Rs 0.5/Min
USA & Canada 001709 Rs 0.5/Min
USA & Canada 001235 Rs 0.5/Min
USA & Canada 001305 Rs 0.5/Min
USA & Canada 001778 Rs 0.5/Min
USA & Canada 001237 Rs 0.5/Min
USA & Canada 001307 Rs 0.5/Min
USA & Canada 001780 Rs 0.5/Min
USA & Canada 001238 Rs 0.5/Min
USA & Canada 001308 Rs 0.5/Min
USA & Canada 001807 Rs 0.5/Min
USA & Canada 001239 Rs 0.5/Min
USA & Canada 001309 Rs 0.5/Min
USA & Canada 001819 Rs 0.5/Min
USA & Canada 001240 Rs 0.5/Min
USA & Canada 001310 Rs 0.5/Min
USA & Canada 001902 Rs 0.5/Min
USA & Canada 001241 Rs 0.5/Min
USA & Canada 001311 Rs 0.5/Min
USA & Canada 001905 Rs 0.5/Min
USA & Canada 001243 Rs 0.5/Min
USA & Canada 001312 Rs 0.5/Min
USA & Canada 0016002 Rs 0.5/Min
USA & Canada 001244 Rs 0.5/Min
USA & Canada 001313 Rs 0.5/Min
USA & Canada 001250 Rs 0.5/Min
USA & Canada 001245 Rs 0.5/Min
USA & Canada 001314 Rs 0.5/Min
USA & Canada 0010 Rs 0.5/Min
USA & Canada 001247 Rs 0.5/Min
USA & Canada 001315 Rs 0.5/Min
USA & Canada 0015 Rs 0.5/Min
USA & Canada 001248 Rs 0.5/Min
USA & Canada 001316 Rs 0.5/Min
USA & Canada 00116 Rs 0.5/Min
USA & Canada 001251 Rs 0.5/Min
USA & Canada 001317 Rs 0.5/Min
USA & Canada 00117 Rs 0.5/Min
USA & Canada 001252 Rs 0.5/Min
USA & Canada 001318 Rs 0.5/Min
USA & Canada 00126 Rs 0.5/Min
USA & Canada 001253 Rs 0.5/Min
USA & Canada 001319 Rs 0.5/Min
USA & Canada 001320 Rs 0.5/Min
USA & Canada 001374 Rs 0.5/Min
USA & Canada 001442 Rs 0.5/Min
USA & Canada 001321 Rs 0.5/Min
USA & Canada 001375 Rs 0.5/Min
USA & Canada 001443 Rs 0.5/Min
USA & Canada 001322 Rs 0.5/Min
USA & Canada 001376 Rs 0.5/Min
USA & Canada 001444 Rs 0.5/Min
USA & Canada 001323 Rs 0.5/Min
USA & Canada 001377 Rs 0.5/Min
USA & Canada 001445 Rs 0.5/Min
USA & Canada 001324 Rs 0.5/Min
USA & Canada 001378 Rs 0.5/Min
USA & Canada 001446 Rs 0.5/Min
USA & Canada 001325 Rs 0.5/Min
USA & Canada 001379 Rs 0.5/Min
USA & Canada 001447 Rs 0.5/Min
USA & Canada 001326 Rs 0.5/Min
USA & Canada 001380 Rs 0.5/Min
USA & Canada 001448 Rs 0.5/Min
USA & Canada 001327 Rs 0.5/Min
USA & Canada 001381 Rs 0.5/Min
USA & Canada 001449 Rs 0.5/Min
USA & Canada 001328 Rs 0.5/Min
USA & Canada 001382 Rs 0.5/Min
USA & Canada 001451 Rs 0.5/Min
USA & Canada 001329 Rs 0.5/Min
USA & Canada 001383 Rs 0.5/Min
USA & Canada 001452 Rs 0.5/Min
USA & Canada 001330 Rs 0.5/Min
USA & Canada 001384 Rs 0.5/Min
USA & Canada 001453 Rs 0.5/Min
USA & Canada 001331 Rs 0.5/Min
USA & Canada 001385 Rs 0.5/Min
USA & Canada 001454 Rs 0.5/Min
USA & Canada 001332 Rs 0.5/Min
USA & Canada 001386 Rs 0.5/Min
USA & Canada 001455 Rs 0.5/Min
USA & Canada 001333 Rs 0.5/Min
USA & Canada 001387 Rs 0.5/Min
USA & Canada 001456 Rs 0.5/Min
USA & Canada 001334 Rs 0.5/Min
USA & Canada 001388 Rs 0.5/Min
USA & Canada 001457 Rs 0.5/Min
USA & Canada 001335 Rs 0.5/Min
USA & Canada 001389 Rs 0.5/Min
USA & Canada 001458 Rs 0.5/Min
USA & Canada 001336 Rs 0.5/Min
USA & Canada 001401 Rs 0.5/Min
USA & Canada 001459 Rs 0.5/Min
USA & Canada 001337 Rs 0.5/Min
USA & Canada 001402 Rs 0.5/Min
USA & Canada 001460 Rs 0.5/Min
USA & Canada 001338 Rs 0.5/Min
USA & Canada 001404 Rs 0.5/Min
USA & Canada 001461 Rs 0.5/Min
USA & Canada 001339 Rs 0.5/Min
USA & Canada 001405 Rs 0.5/Min
USA & Canada 001462 Rs 0.5/Min
USA & Canada 001341 Rs 0.5/Min
USA & Canada 001406 Rs 0.5/Min
USA & Canada 001463 Rs 0.5/Min
USA & Canada 001342 Rs 0.5/Min
USA & Canada 001407 Rs 0.5/Min
USA & Canada 001464 Rs 0.5/Min
USA & Canada 001344 Rs 0.5/Min
USA & Canada 001408 Rs 0.5/Min
USA & Canada 001465 Rs 0.5/Min
USA & Canada 001346 Rs 0.5/Min
USA & Canada 001409 Rs 0.5/Min
USA & Canada 001466 Rs 0.5/Min
C1 – Vodafone Idea External
USA & Canada 001347 Rs 0.5/Min
USA & Canada 001410 Rs 0.5/Min
USA & Canada 001467 Rs 0.5/Min
USA & Canada 001348 Rs 0.5/Min
USA & Canada 001411 Rs 0.5/Min
USA & Canada 001468 Rs 0.5/Min
USA & Canada 001349 Rs 0.5/Min
USA & Canada 001412 Rs 0.5/Min
USA & Canada 001469 Rs 0.5/Min
USA & Canada 001350 Rs 0.5/Min
USA & Canada 001413 Rs 0.5/Min
USA & Canada 001470 Rs 0.5/Min
USA & Canada 001351 Rs 0.5/Min
USA & Canada 001414 Rs 0.5/Min
USA & Canada 001471 Rs 0.5/Min
USA & Canada 001352 Rs 0.5/Min
USA & Canada 001415 Rs 0.5/Min
USA & Canada 001472 Rs 0.5/Min
USA & Canada 001353 Rs 0.5/Min
USA & Canada 001417 Rs 0.5/Min
USA & Canada 001474 Rs 0.5/Min
USA & Canada 001354 Rs 0.5/Min
USA & Canada 001419 Rs 0.5/Min
USA & Canada 001475 Rs 0.5/Min
USA & Canada 001355 Rs 0.5/Min
USA & Canada 001420 Rs 0.5/Min
USA & Canada 001476 Rs 0.5/Min
USA & Canada 001356 Rs 0.5/Min
USA & Canada 001421 Rs 0.5/Min
USA & Canada 001477 Rs 0.5/Min
USA & Canada 001357 Rs 0.5/Min
USA & Canada 001422 Rs 0.5/Min
USA & Canada 001478 Rs 0.5/Min
USA & Canada 001358 Rs 0.5/Min
USA & Canada 001423 Rs 0.5/Min
USA & Canada 001479 Rs 0.5/Min
USA & Canada 001359 Rs 0.5/Min
USA & Canada 001424 Rs 0.5/Min
USA & Canada 001480 Rs 0.5/Min
USA & Canada 001360 Rs 0.5/Min
USA & Canada 001425 Rs 0.5/Min
USA & Canada 001481 Rs 0.5/Min
USA & Canada 001361 Rs 0.5/Min
USA & Canada 001426 Rs 0.5/Min
USA & Canada 001482 Rs 0.5/Min
USA & Canada 001362 Rs 0.5/Min
USA & Canada 001427 Rs 0.5/Min
USA & Canada 001483 Rs 0.5/Min
USA & Canada 001363 Rs 0.5/Min
USA & Canada 001428 Rs 0.5/Min
USA & Canada 001484 Rs 0.5/Min
USA & Canada 001364 Rs 0.5/Min
USA & Canada 001429 Rs 0.5/Min
USA & Canada 001485 Rs 0.5/Min
USA & Canada 001366 Rs 0.5/Min
USA & Canada 001430 Rs 0.5/Min
USA & Canada 001486 Rs 0.5/Min
USA & Canada 001367 Rs 0.5/Min
USA & Canada 001432 Rs 0.5/Min
USA & Canada 001487 Rs 0.5/Min
USA & Canada 001368 Rs 0.5/Min
USA & Canada 001433 Rs 0.5/Min
USA & Canada 001488 Rs 0.5/Min
USA & Canada 001369 Rs 0.5/Min
USA & Canada 001434 Rs 0.5/Min
USA & Canada 001489 Rs 0.5/Min
USA & Canada 001370 Rs 0.5/Min
USA & Canada 001435 Rs 0.5/Min
USA & Canada 001501 Rs 0.5/Min
USA & Canada 001371 Rs 0.5/Min
USA & Canada 001436 Rs 0.5/Min
USA & Canada 001502 Rs 0.5/Min
USA & Canada 001372 Rs 0.5/Min
USA & Canada 001439 Rs 0.5/Min
USA & Canada 001503 Rs 0.5/Min
USA & Canada 001373 Rs 0.5/Min
USA & Canada 001440 Rs 0.5/Min
USA & Canada 001504 Rs 0.5/Min
USA & Canada 001505 Rs 0.5/Min
USA & Canada 001558 Rs 0.5/Min
USA & Canada 001623 Rs 0.5/Min
USA & Canada 001507 Rs 0.5/Min
USA & Canada 001559 Rs 0.5/Min
USA & Canada 001624 Rs 0.5/Min
USA & Canada 001508 Rs 0.5/Min
USA & Canada 001560 Rs 0.5/Min
USA & Canada 001625 Rs 0.5/Min
USA & Canada 001509 Rs 0.5/Min
USA & Canada 001561 Rs 0.5/Min
USA & Canada 001626 Rs 0.5/Min
USA & Canada 001510 Rs 0.5/Min
USA & Canada 001562 Rs 0.5/Min
USA & Canada 001627 Rs 0.5/Min
USA & Canada 001511 Rs 0.5/Min
USA & Canada 001563 Rs 0.5/Min
USA & Canada 001628 Rs 0.5/Min
USA & Canada 001512 Rs 0.5/Min
USA & Canada 001564 Rs 0.5/Min
USA & Canada 001629 Rs 0.5/Min
USA & Canada 001513 Rs 0.5/Min
USA & Canada 001565 Rs 0.5/Min
USA & Canada 001630 Rs 0.5/Min
USA & Canada 001515 Rs 0.5/Min
USA & Canada 001566 Rs 0.5/Min
USA & Canada 001631 Rs 0.5/Min
USA & Canada 001516 Rs 0.5/Min
USA & Canada 001567 Rs 0.5/Min
USA & Canada 001632 Rs 0.5/Min
USA & Canada 001517 Rs 0.5/Min
USA & Canada 001568 Rs 0.5/Min
USA & Canada 001633 Rs 0.5/Min
USA & Canada 001518 Rs 0.5/Min
USA & Canada 001569 Rs 0.5/Min
USA & Canada 001634 Rs 0.5/Min
USA & Canada 001520 Rs 0.5/Min
USA & Canada 001570 Rs 0.5/Min
USA & Canada 001635 Rs 0.5/Min
USA & Canada 001521 Rs 0.5/Min
USA & Canada 001571 Rs 0.5/Min
USA & Canada 001636 Rs 0.5/Min
USA & Canada 001522 Rs 0.5/Min
USA & Canada 001572 Rs 0.5/Min
USA & Canada 001637 Rs 0.5/Min
USA & Canada 001523 Rs 0.5/Min
USA & Canada 001573 Rs 0.5/Min
USA & Canada 001638 Rs 0.5/Min
USA & Canada 001524 Rs 0.5/Min
USA & Canada 001574 Rs 0.5/Min
USA & Canada 001640 Rs 0.5/Min
USA & Canada 001525 Rs 0.5/Min
USA & Canada 001575 Rs 0.5/Min
USA & Canada 001641 Rs 0.5/Min
USA & Canada 001526 Rs 0.5/Min
USA & Canada 001576 Rs 0.5/Min
USA & Canada 001642 Rs 0.5/Min
USA & Canada 001527 Rs 0.5/Min
USA & Canada 001577 Rs 0.5/Min
USA & Canada 001643 Rs 0.5/Min
USA & Canada 001528 Rs 0.5/Min
USA & Canada 001578 Rs 0.5/Min
USA & Canada 001644 Rs 0.5/Min
USA & Canada 001529 Rs 0.5/Min
USA & Canada 001580 Rs 0.5/Min
USA & Canada 001645 Rs 0.5/Min
USA & Canada 001530 Rs 0.5/Min
USA & Canada 001582 Rs 0.5/Min
USA & Canada 001646 Rs 0.5/Min
USA & Canada 001531 Rs 0.5/Min
USA & Canada 001583 Rs 0.5/Min
USA & Canada 001648 Rs 0.5/Min
USA & Canada 001532 Rs 0.5/Min
USA & Canada 001584 Rs 0.5/Min
USA & Canada 001650 Rs 0.5/Min
USA & Canada 001533 Rs 0.5/Min
USA & Canada 001585 Rs 0.5/Min
USA & Canada 001651 Rs 0.5/Min
USA & Canada 001534 Rs 0.5/Min
USA & Canada 001586 Rs 0.5/Min
USA & Canada 001652 Rs 0.5/Min
USA & Canada 001535 Rs 0.5/Min
USA & Canada 001588 Rs 0.5/Min
USA & Canada 001653 Rs 0.5/Min
USA & Canada 001536 Rs 0.5/Min
USA & Canada 001589 Rs 0.5/Min
USA & Canada 001654 Rs 0.5/Min
USA & Canada 001537 Rs 0.5/Min
USA & Canada 001599 Rs 0.5/Min
USA & Canada 001655 Rs 0.5/Min
USA & Canada 001538 Rs 0.5/Min
USA & Canada 001601 Rs 0.5/Min
USA & Canada 001656 Rs 0.5/Min
USA & Canada 001539 Rs 0.5/Min
USA & Canada 001602 Rs 0.5/Min
USA & Canada 001657 Rs 0.5/Min
USA & Canada 001540 Rs 0.5/Min
USA & Canada 001603 Rs 0.5/Min
USA & Canada 001658 Rs 0.5/Min
USA & Canada 001541 Rs 0.5/Min
USA & Canada 001605 Rs 0.5/Min
USA & Canada 001659 Rs 0.5/Min
USA & Canada 001542 Rs 0.5/Min
USA & Canada 001606 Rs 0.5/Min
USA & Canada 001660 Rs 0.5/Min
USA & Canada 001543 Rs 0.5/Min
USA & Canada 001607 Rs 0.5/Min
USA & Canada 001661 Rs 0.5/Min
USA & Canada 001544 Rs 0.5/Min
USA & Canada 001608 Rs 0.5/Min
USA & Canada 001662 Rs 0.5/Min
USA & Canada 001545 Rs 0.5/Min
USA & Canada 001609 Rs 0.5/Min
USA & Canada 001663 Rs 0.5/Min
USA & Canada 001546 Rs 0.5/Min
USA & Canada 001610 Rs 0.5/Min
USA & Canada 001665 Rs 0.5/Min
USA & Canada 001547 Rs 0.5/Min
USA & Canada 001611 Rs 0.5/Min
USA & Canada 001666 Rs 0.5/Min
USA & Canada 001548 Rs 0.5/Min
USA & Canada 001612 Rs 0.5/Min
USA & Canada 001667 Rs 0.5/Min
USA & Canada 001549 Rs 0.5/Min
USA & Canada 001614 Rs 0.5/Min
USA & Canada 001668 Rs 0.5/Min
USA & Canada 001550 Rs 0.5/Min
USA & Canada 001615 Rs 0.5/Min
USA & Canada 001669 Rs 0.5/Min
USA & Canada 001551 Rs 0.5/Min
USA & Canada 001616 Rs 0.5/Min
USA & Canada 001672 Rs 0.5/Min
USA & Canada 001552 Rs 0.5/Min
USA & Canada 001617 Rs 0.5/Min
USA & Canada 001673 Rs 0.5/Min
USA & Canada 001553 Rs 0.5/Min
USA & Canada 001618 Rs 0.5/Min
USA & Canada 001674 Rs 0.5/Min
USA & Canada 001554 Rs 0.5/Min
USA & Canada 001619 Rs 0.5/Min
USA & Canada 001675 Rs 0.5/Min
USA & Canada 001555 Rs 0.5/Min
USA & Canada 001620 Rs 0.5/Min
USA & Canada 001676 Rs 0.5/Min
USA & Canada 001556 Rs 0.5/Min
USA & Canada 001621 Rs 0.5/Min
USA & Canada 001677 Rs 0.5/Min
USA & Canada 001557 Rs 0.5/Min
USA & Canada 001622 Rs 0.5/Min
USA & Canada 001678 Rs 0.5/Min
USA & Canada 001679 Rs 0.5/Min
USA & Canada 001744 Rs 0.5/Min
USA & Canada 001816 Rs 0.5/Min
C1 – Vodafone Idea External
USA & Canada 001680 Rs 0.5/Min
USA & Canada 001745 Rs 0.5/Min
USA & Canada 001817 Rs 0.5/Min
USA & Canada 001681 Rs 0.5/Min
USA & Canada 001746 Rs 0.5/Min
USA & Canada 001818 Rs 0.5/Min
USA & Canada 001682 Rs 0.5/Min
USA & Canada 001747 Rs 0.5/Min
USA & Canada 001820 Rs 0.5/Min
USA & Canada 001683 Rs 0.5/Min
USA & Canada 001748 Rs 0.5/Min
USA & Canada 001821 Rs 0.5/Min
USA & Canada 001685 Rs 0.5/Min
USA & Canada 001749 Rs 0.5/Min
USA & Canada 001822 Rs 0.5/Min
USA & Canada 001686 Rs 0.5/Min
USA & Canada 001750 Rs 0.5/Min
USA & Canada 001823 Rs 0.5/Min
USA & Canada 001687 Rs 0.5/Min
USA & Canada 001751 Rs 0.5/Min
USA & Canada 001824 Rs 0.5/Min
USA & Canada 001688 Rs 0.5/Min
USA & Canada 001752 Rs 0.5/Min
USA & Canada 001825 Rs 0.5/Min
USA & Canada 001689 Rs 0.5/Min
USA & Canada 001753 Rs 0.5/Min
USA & Canada 001826 Rs 0.5/Min
USA & Canada 001701 Rs 0.5/Min
USA & Canada 001754 Rs 0.5/Min
USA & Canada 001827 Rs 0.5/Min
USA & Canada 001702 Rs 0.5/Min
USA & Canada 001755 Rs 0.5/Min
USA & Canada 001828 Rs 0.5/Min
USA & Canada 001703 Rs 0.5/Min
USA & Canada 001756 Rs 0.5/Min
USA & Canada 001830 Rs 0.5/Min
USA & Canada 001704 Rs 0.5/Min
USA & Canada 001759 Rs 0.5/Min
USA & Canada 001831 Rs 0.5/Min
USA & Canada 001706 Rs 0.5/Min
USA & Canada 001760 Rs 0.5/Min
USA & Canada 001832 Rs 0.5/Min
USA & Canada 001707 Rs 0.5/Min
USA & Canada 001761 Rs 0.5/Min
USA & Canada 001833 Rs 0.5/Min
USA & Canada 001708 Rs 0.5/Min
USA & Canada 001762 Rs 0.5/Min
USA & Canada 001834 Rs 0.5/Min
USA & Canada 001710 Rs 0.5/Min
USA & Canada 001763 Rs 0.5/Min
USA & Canada 001835 Rs 0.5/Min
USA & Canada 001711 Rs 0.5/Min
USA & Canada 001764 Rs 0.5/Min
USA & Canada 001836 Rs 0.5/Min
USA & Canada 001712 Rs 0.5/Min
USA & Canada 001765 Rs 0.5/Min
USA & Canada 001837 Rs 0.5/Min
USA & Canada 001713 Rs 0.5/Min
USA & Canada 001766 Rs 0.5/Min
USA & Canada 001838 Rs 0.5/Min
USA & Canada 001714 Rs 0.5/Min
USA & Canada 001768 Rs 0.5/Min
USA & Canada 001839 Rs 0.5/Min
USA & Canada 001715 Rs 0.5/Min
USA & Canada 001769 Rs 0.5/Min
USA & Canada 001840 Rs 0.5/Min
USA & Canada 001716 Rs 0.5/Min
USA & Canada 001770 Rs 0.5/Min
USA & Canada 001841 Rs 0.5/Min
USA & Canada 001717 Rs 0.5/Min
USA & Canada 001771 Rs 0.5/Min
USA & Canada 001842 Rs 0.5/Min
USA & Canada 001718 Rs 0.5/Min
USA & Canada 001772 Rs 0.5/Min
USA & Canada 001843 Rs 0.5/Min
USA & Canada 001719 Rs 0.5/Min
USA & Canada 001773 Rs 0.5/Min
USA & Canada 001845 Rs 0.5/Min
USA & Canada 001720 Rs 0.5/Min
USA & Canada 001774 Rs 0.5/Min
USA & Canada 001846 Rs 0.5/Min
USA & Canada 001722 Rs 0.5/Min
USA & Canada 001775 Rs 0.5/Min
USA & Canada 001847 Rs 0.5/Min
USA & Canada 001723 Rs 0.5/Min
USA & Canada 001776 Rs 0.5/Min
USA & Canada 001848 Rs 0.5/Min
USA & Canada 001724 Rs 0.5/Min
USA & Canada 001777 Rs 0.5/Min
USA & Canada 001850 Rs 0.5/Min
USA & Canada 001725 Rs 0.5/Min
USA & Canada 001779 Rs 0.5/Min
USA & Canada 001851 Rs 0.5/Min
USA & Canada 001726 Rs 0.5/Min
USA & Canada 001781 Rs 0.5/Min
USA & Canada 001852 Rs 0.5/Min
USA & Canada 001727 Rs 0.5/Min
USA & Canada 001783 Rs 0.5/Min
USA & Canada 001853 Rs 0.5/Min
USA & Canada 001728 Rs 0.5/Min
USA & Canada 001785 Rs 0.5/Min
USA & Canada 001854 Rs 0.5/Min
USA & Canada 001729 Rs 0.5/Min
USA & Canada 001786 Rs 0.5/Min
USA & Canada 001856 Rs 0.5/Min
USA & Canada 001730 Rs 0.5/Min
USA & Canada 001788 Rs 0.5/Min
USA & Canada 001857 Rs 0.5/Min
USA & Canada 001731 Rs 0.5/Min
USA & Canada 001789 Rs 0.5/Min
USA & Canada 001858 Rs 0.5/Min
USA & Canada 001732 Rs 0.5/Min
USA & Canada 001801 Rs 0.5/Min
USA & Canada 001859 Rs 0.5/Min
USA & Canada 001733 Rs 0.5/Min
USA & Canada 001802 Rs 0.5/Min
USA & Canada 001860 Rs 0.5/Min
USA & Canada 001734 Rs 0.5/Min
USA & Canada 001803 Rs 0.5/Min
USA & Canada 001861 Rs 0.5/Min
USA & Canada 001735 Rs 0.5/Min
USA & Canada 001804 Rs 0.5/Min
USA & Canada 001862 Rs 0.5/Min
USA & Canada 001736 Rs 0.5/Min
USA & Canada 001805 Rs 0.5/Min
USA & Canada 001863 Rs 0.5/Min
USA & Canada 001737 Rs 0.5/Min
USA & Canada 001806 Rs 0.5/Min
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USA & Canada 001738 Rs 0.5/Min
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C1 – Vodafone Idea External
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C1 – Vodafone Idea External
TERMS AND CONDITIONS GOVERNING THE OFFER
Amazon Prime for user on
A. INTRODUCTION
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER
AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR
DIGITAL SIGNATURES.
THE OFFER IS FOR THE ELIGIBLE VODAFONE IDEA LIMITED SUBSCRIBERS. THE OFFER IS PROVIDED IN ASSOCIATION WITH AMAZON
SELLER SERVICES PRIVATE LIMITED, A COMPANY INCORPORATED UNDER THE COMPANIES ACT, 1956 AND HAVING ITS
REGISTERED OFFICE AT 26/1, BRIGADE GATEWAY, WORLD TRADE CENTRE, 23RD FLOOR, DR. RAJKUMAR ROAD, BANGALORE
THE FOLLOWING TERMS & CONDITIONS SHALL BE APPLICABLE TO ALL VODAFONE IDEA LIMITED POSTPAID SUBSCRIBERS
(SUBJECT TO ELIGIBILITY) PARTICIPATING IN THE OFF Amazon Prime for user on
DURING THE OFFER PERIOD AS MENTIONED HEREIN.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE AVAILING THIS OFFER. BY AVAILING THE OFFER,
YOU AGREE TO BE LEGALLY BOUND BY
THESE TERMS AND CONDITIONS, PLEASE DO NOT AVAIL THE OFFER.
person
who being an Eligible Subscriber has participated in the Offer.
B. DEFINITIONS
a. Subscriber
subscription, in whose name the mobile phone number (MSISDN) is registered with Vodafone Idea Limited. In the event
the user number / connection is registered in the name of a company/ firm, the employee who is authorized to use the
MSISDN shall take the necessary permission from the employer to use the number for subscribing for this Offer and
accept the terms applicable herein.
b. Active Subscriber
a regular basis for purposes other than to participate in any offer or contest offered by Vodafone Idea Limited.
c. Eligible Subscriber plans as
mentioned under Part C (Offer Details). An Eligible Subscriber must also satisfy the following criteria at the time of
participation and during continuation of Offer:
a. Subscriber must be of at least 18 years of age;
b. Subscriber must be an Indian citizen belonging to any one of the telecom Circles of Vodafone Idea Limited
c. Subscriber must not have been subject of any criminal proceeding;
d. Subscriber must not - be of an unsound mind;
e. Subscriber must not be under any legal disability e.g. minority, insolvency, restraint by court order etc. and
/ or is otherwise prohibited from entering any contractual relationship.
f. Subscriber must have a subscription of plans as mentioned under Part C below in order to avail this
Offer.
g. Subscriber must not be an existing Amazon Prime member during the Offer Period; and
h. Subscriber agrees to the Amazon Prime membership terms and conditions in addition to the offer terms
and conditions available at www.amazon.in/primeterms and such other Vodafone Idea Limited terms and
conditions applicable from time to time.
C. OFFER DETAILS ACTIVATION, STEPS AND RESTRICTIONS
a. This Offer is applicable only one (1) time for one (1) MSISDN. The Offer cannot be availed for more than one (1) time on the
same single MSISDN on which the Offer has been availed.
b. In the event of voluntary or involuntary deactivation of the Offer, Eligible Subscriber will not be able to avail the Offer again.
c. The Offer is available only for Eligible Subscribers who have subscribed as mentioned herein
d. Please note that the list of Plans are indicative and Vodafone Idea Limited shall be entitled to modify such
list from time to time. You agree that the terms and conditions of Plans available in website shall be
additionally applicable to this Offer.
C1 – Vodafone Idea External
e. Offer is NOT available for existing Prime members or for subscribers having aleady availed Amazon prime at no Extra cost
from VIL.
f. Offer benefits:
i. Offer 1 : Eligible (refer B ) subscriber shall get Amazon Prime
membership against that particular MSISDN for 12 months from the date of activation of Amazon Prime
membership at no additional charges (refer : offer benefit period)
ii. Offer 2 : C
membership against that particular MSISDN for 6 months from the date of activation of Amazon Prime
membership at no additional charges (refer : offer benefit period)
g. Unless the Eligible Subscribers deactivate the Amazon Prime Membership by placing a request to Vi,
Eligible Subscribers will be automatically charged in Bill at prevailing rates of Amazon Prime membership
that is reflected on amazon.in post expiry of the Offer Benefit Period and shall not be responsible for any refund of
any nature whatsoever.
h. Post expiry of Offer Benefit Period, if the Amazon Prime membership is renewed at prevailing rates of Amazon Prime
membership, in such cases the Amazon Prime membership will not be deactivated on moving out of plan or network.
i. as mentioned in offer benefits above
Restriction:
a. Offer is not redeemable or refundable for cash, and cannot be exchanged against any other offer benefit;
b. Offer is non-transferable to any third party.
c. The Offer shall be DISCONNECTED if the Eligible Subscriber during the Offer Benefit Period :
moves out of VIL home network;
subscribes to a different post-paid plan outside the Eligible Plans (refer annexure
shifts subscription to a prepaid plan
deactivates his VIL connection and ports out to another telecom operator
D. OFFER PERIOD
a. Offer 1 is a limited period offer by Vodafone Idea Limited, available from 22nd June 2018, 00:00:01 hrs. until further notice
Offer 1 Period
b. Offer 2 is a limited period offer by Vodafone Idea Limited, available from 1st June 2020, 00:00:01 hrs. until 31st January 2021
Offer 2 Period
c. Vodafone Idea Limited reserves the right to extend or shorten the Offer Period, as it deems fit.
E. OFFER AREA
a. The Offer is valid in all telecom service areas as mentioned in the Annexure . All Vodafone Idea
Limited telecom service areas within the geographical limits of India as appropriately captured in Annexure
.
b. Notwithstanding the foregoing, if the operation of or availing the Offer is prohibited in any state and/or territory or part
thereof as per applicable law, the Subscribers from such state and/or territory or part thereof shall not be eligible to
subscribe to or avail this Offer. Vodafone reserves the right to cancel the availed offer and no further notice shall be
given by Vodafone Idea Limited or Organizer in this regard.
F. MODIFICATION OF OFFER
a. Vodafone Idea Limited and the Organizer reserve the right, at their sole discretion, to modify these Terms & Conditions
of the Offer or any part thereof at any time during the Offer Period and without prior notice to You, if so required in view
of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or statutory
changes and the same shall be binding on the participating Subscribers availing this Offer.
b. If Vodafone Idea Limited modify these Terms, the modified terms will be posted on website - https://www.myvi.in/.
You are therefore advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and
Conditions and in the event the modified or amended Terms and Conditions are not acceptable to You, You should
discontinue the Offer. Your continued participation in the Offer will constitute your acceptance of the latest revised
Terms and Conditions.
C1 – Vodafone Idea External
G. WITHDRAWAL OF OFFER
a. Vodafone Idea Limited or the Organizer reserve the right to extend, cancel, discontinue, suspend or prematurely
withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by
TRAI, Department of Telecom (DOT) and/or statutory changes without any notice to You and the same shall be binding
on the Subscribers availing this Offer.
H. DISCLAIMERS
a.
and Conditions. Your participation in the Offer is voluntary and You expressly agree to avail the Offer at your sole risk.
Vodafone Idea Limited shall not be responsible for any loss, injury or any other liability to any Subscriber arising due to
availing of the Offer.
b. Vodafone Idea Limited makes no representation or warranty of any kind whatsoever, whether express or implied,
including, but not limited to, meeting of Your requirements or aspirations, timeliness, security of the Offer and/or any
delay or failure to avail the Offer including due to technical or network problems. To the extent you choose to avail this
Offer, you do so at your own initiative and you shall remain responsible for compliance with the Terms and Conditions
herein, any applicable laws, including but not limited to applicable local laws. You agree not to hold Vodafone Idea
Limited, its officers, directors, employees, affiliates, and agents or representatives liable for any direct, indirect,
incidental, special, punitive or consequential damages, including loss of profits, incurred by the Winner or any
participant or third party, in connection with the Offer or arising otherwise.
c. Vodafone Idea Limited reserves the right to change, suspend, remove, or disable access to the offer at any time without
notice. In no event will Vodafone Idea Limited be liable for the removal of or disabling of access to the offer. Vodafone
Idea Limited may also impose limits on the use of or access to the offer, in any case and without notice or liability. Under
for Eligible Subscribers availing this Offer.
d. The Subscribers shall escalate to the Organiser any claims, issues, damages or losses with regards to the quality or
functionality with regards to Amazon Prime membership. Vodafone Idea Limited will not have any responsibility related
to the same and will not support any query or complaint of the participants.
e. Vodafone Idea Limited has no liability against any claims arising out of or in connection with the use of the Amazon
Prime content or for any loss or damage of whatsoever nature caused to Eligible Subscriber or any third party in
connection with the subsistence of the Amazon Prime membership or the Amazon Prime content.
f. You shall indemnify and keep indemnified Vodafone Idea Limited, its officers, directors, employees, customers, affiliates
and agents or representatives harmless from and against any and all actual claims, suits, proceedings, action, liabilities,
e, which Vodafone
Idea Limited may incur, pay or become responsible arising out of or in connection with the Your breach of these Terms
and Conditions. Vodafone Idea Limited shall have the right to defend themselves, pursuant to this clause, at the cost of
the Subscriber in breach.
I. GENERAL
a. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.
b. By availing this Offer, You confirm and waive the applicability of rules and regulations of the National Do Not Call registry
and You agree to receive promotional messages and alerts under the current Offer and upcoming offers from Vodafone
Idea Limited, as it may in its sole and absolute discretion decide.
c. This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control
of Vodafone Idea Limited
d. The Subscriber shall also be bound by the terms and conditions of the Customer Application Form as amended from
time to time.
e. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of
Telecommunications (DOT) or any other statutory authority from time to time.
f. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment
Form/Customer Application Form.
g. Failure by Vodafone Idea Limited to enforce any of the Terms and Conditions in any instance shall not be deemed to be
a waiver of those Terms and Conditions and shall not give rise to any claim by any person.
h. Subscriber may contact the customer care regarding any queries, complaints, disputes pertaining to the Offer.
i. You hereby authorize Vodafone Idea Limited to collect your personal information including name, address and mobile
number etc. and share with its partners so as to enable you to avail the Offer or receive relevant offer and marketing
Privacy Policy which is available at https://www.myvi.in/privacy-policy
C1 – Vodafone Idea External
j. You agree that Vodafone Idea Limited has no responsibility and liability with regard to the privacy, safety and security
of any information (including personal information) that You may have to share independently with the Organizer or any
third party under this Offer.
k. By participating in the Offer, You confirm to abide by all intellectual and industrial property rights, including copyrights
or trademarks belonging to Vodafone Idea Limited and to any third party content licensor to Vodafone Idea Limited that
is made available through the Offer.
l. These Terms and Conditions are governed in accordance with the laws of India. In the event of any disputes or any
matter arising here from will be referred to a Sole Arbitrator to be appointed by Vodafone Idea Limited whose decision
shall be final and binding on the parties. The place of Arbitration shall be Mumbai.
C1 – Vodafone Idea External
Annexure B ELIGIBLE PLANS
Plan Name Old Plan Name (formerly
known as) Plan Name
Old Plan Name (formerly known as)
REDX (Rental Rs 999) REDX (Rental Rs 999) POSTPAID Signature+ RED Signature+
REDX (Rental Rs 1099) REDX (Rental Rs 1099) POSTPAID International R RED International R
Entertainment Plus 699 RED MAX/RED 699 POSTPAID International M RED International M
iPhone Forever RED - IPHONE FOREVER POSTPAID International L RED International L
FAMILY 649 POSTPAID4Business-Executive-M Red4Business-Executive-M
FAMILY 799 POSTPAID4Business-Executive-L Red4Business-Executive-L
FAMILY 999 POSTPAID4Business-Elite-R Red4Business-Elite-R
REDX Family Plan POSTPAID4Business-Elite-M Red4Business-Elite-M
Entertainment Plus 699 F POSTPAID4Business-Elite-L Red4Business-Elite-L
Entertainment Plus 499 RED Entertainment+ POSTPAID4Business-Esteem Red4Business-Esteem
POSTPAID International RED International POSTPAID4Business-ULV-499 RED4Business-ULV-499
POSTPAID International+ RED International+ POSTPAID4Business-ULV-699 RED4Business-ULV-699
POSTPAID Signature RED Signature POSTPAID4Business-ULV-999 RED4Business-ULV-999
POSTPAID Signature. RED Signature. POSTPAID4Business-ULV-1299 RED4Business-ULV-1299
Entertainment 399 RED Entertainment POSTPAID4Business-ULV-1699 RED4Business-ULV-1699
POSTPAID Associate 499 RED Associate 499 POSTPAID4Business-ULV-1999 RED4Business-ULV-1999
POSTPAID International L RED International L POSTPAID4Business-ULV-2999 RED4Business-ULV-2999
POSTPAID International M RED International M POSTPAID4Business_ULV_499 RED4Business_ULV_499
POSTPAID International R RED International R POSTPAID4Business_ULV_699 RED4Business_ULV_699
POSTPAID Traveler L RED Traveler L POSTPAID4Business_ULV_999 RED4Business_ULV_999
POSTPAID Traveler M RED Traveler M POSTPAID4Business_Elite_R Red4Business_Elite_R
POSTPAID Traveler R RED Traveler R POSTPAID4Business_Elite_M Red4Business_Elite_M
POSTPAID Traveler-L RED Traveler-L POSTPAID4Business_Elite_L Red4Business_Elite_L
POSTPAID Traveler-M RED Traveler-M POSTPAID4Business_Esteem Red4Business_Esteem
POSTPAID Traveler-R RED Traveler-R POSTPAID4Business_Essential Red4Business_Essential
POSTPAID-International L RED-International L POSTPAID4Business_Executive_R Red4Business_Executive_R
POSTPAID-International M RED-International M POSTPAID4Business_Executive_M Red4Business_Executive_M
POSTPAID-International R RED-International R POSTPAID4Business_Executive_L Red4Business_Executive_L
POSTPAID-Signature RED-Signature
POSTPAID Traveler L RED-Traveler L
POSTPAID Traveler M RED-Traveler M
POSTPAID Traveler R RED-Traveler R
Annexure C
Plan Name *Only those subscribers on ENTERTAINMENT 299 (formerly
RED Basic plan (monthly rental Rs. 299) as on 31st May 2020
who upgraded to ENTERTAINMENT 399 on or after 31st May
2020 shall be eligible to avail Offer 2.
Red Entertainment-399 *
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Annexure D ,
Assam Rajasthan
Tamil Nadu (Incl Chennai) West Bengal
Delhi UP (East)
Gujarat UP (West)
Haryana Orissa
Karnataka Punjab
Kerala Mumbai
Kolkata North East
Maharashtra & Goa Bihar & Jharkhand
Andhra Pradesh Jammu & Kashmir
Madhya Pradesh & Chhattisgarh
Himachal Pradesh
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TERMS AND CONDITIONS GOVERNING THE OFFER
A. INTRODUCTION
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER
AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR
DIGITAL SIGNATURES.
THE OFFER IS FOR ELIGIBLE VODAFONE IDEA LIMITED SUBSCRIBERS. THE OFFER IS PROVIDED IN ASSOCIATION WITH NETFLIX
INTERNATIONAL B.V.
THE FOLLOWING TERMS & CONDITIONS SHALL BE APPLICABLE TO ALL VODAFONE IDEA LIMITED POSTPAID SUBSCRIBERS
AS MENTIONED HEREIN.
ONDITIONS
OFFER.
n
who being an Eligible Subscriber has participated in the Offer.
B. DEFINITIONS
a. Subscriber
post-paid subscription, in whose name the mobile phone number (MSISDN) is registered with Vodafone Idea Limited. In the
event the user number / connection is registered in the name of a company/ firm, the employee who is authorized to use
the MSISDN shall submit a No Objection Certificate (NoC) and authorization of the employer duly permitting the employee
to use the number for subscribing for this Offer and accept the terms applicable herein.
b. Active Subscriber
a regular basis for purposes other than to participate in any offer or contest offered by Vodafone Idea Limited.
c. Eligible Subscriber for REDX (Rental Rs
999) or REDX (Rental Rs 1099) or REDX FAMILY PLAN (Rental Rs 1099) post-paid plans. An Eligible Subscriber must also
satisfy the following criteria at the time of participation and during continuation of Offer:
i. Subscriber must be an Indian citizen belonging to any one of the cities / Circles of Vodafone Idea limited as
mentioned herein;
ii. Subscriber must not have been subject of any criminal proceeding;
iii. Subscriber must not - be of an unsound mind; and
iv. Subscriber must not be under any legal disability e.g. minority, insolvency, restraint by court order etc. and / or
is otherwise prohibited from entering any contractual relationship.
C. OFFER DETAILS AND RESTRICTIONS
a. The Offer consists of a credit of Rs 5988 towards for a period
of 12 months;
b. The Offer is available only for Eligible Subscribers who have subscribed for any of the following post-paid plans of REDX
(Rental 999) or REDX (rental 1099) or REDX FAMILY PLAN (rental 1099)
a. The Offer is available in each of the Eligible Plans for the following time periods
i. REDX (Rental Rs 999 & Rs 1099)
ii. REDX FAMILY PLAN (Rental Rs 1099) -
c. A Netflix compatible device (manufactured and sold separately) and broadband Internet connection are required to access
d. The offer is NOT available to COCP (company-owned company-paid) enterprise connections.
e.
f. Offer is not redeemable or refundable for cash, and can
g.
to a different Netflix Subscription Plan during the validity of the Offer and in such case the duration of the Offer may
change;
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h.
same credit amount benefits irrespective of the price change.
i. To continue availing the benefit of Netflix subscription at no extra cost for another year offered with REDX, the subscriber
has to continue on REDX plan during the previous year of Netflix subscription (i.e. for full 12 months). If the subscriber
downgrades from RedX plan or exits from Vi Postpaid - during the previous term of Netflix subscription, this benefit will
not be available. The subscriber has to opt-in for availing this benefit and has to continue on RedX plan for 180 days from
the date of activation of Netflix subscription. Along with the Netflix benefit for another term of 12 months, the subscriber
will also become eligible to other REDX benefits for another term as per the terms and conditions of the RedX plan, after
exhausting & completing validity of the earlier benefits. If the subscriber after opting in, exits the RedX plan by downgrading
or exits from Vi Postpaid -, he will be charged an amount of INR 3000 (incl taxes) in lieu of the at no extra cost Netflix
benefits.
j. Once the Netflix credit amount is exhausted or on the completion of Netflix subscription (unless another year of Netflix
od (as directly registered by subscriber with Netflix), unless subscriber cancels
the Netflix membership directly with Netflix
k. Netflix services are also available to post-paid Subscribers without the Offer via their Bill.
l. If the Netflix credit amount is exhausted, then subscriber will automatically be charged for the selected monthly Netflix
unless subscriber cancels the Netflix membership directly with Netflix
D. OFFER PERIOD
a. This is a limited period offer by Vodafone Idea Limited, available from 8th November, 2017, 00:00:01 hrs. until further notice
Offer Period
b. Vodafone Idea Limited reserves the right to extend or shorten the Offer Period, as it deems fit.
E. OFFER AREA
a. The Offer is valid in all telecom service areas within the geographical limits of India where Vodafone Idea Limited is licensed
to operate.
b. Notwithstanding the foregoing, if the operation of or participation in the Competition is prohibited in any State and/or
territory or part thereof as per applicable law, the Subscribers from such State and/or territory or part thereof shall not be
eligible to subscribe to or participate in the Competition. No further notice shall be given by Vodafone Idea Limited or Netflix
in this regard.
F. MODIFICATION OF OFFER
a. Vodafone Idea Limited reserve the right, at their sole discretion, to modify these Terms & Conditions of the Offer or any
part thereof at any time during the Offer Period and without prior notice to You, if so required in view of business exigencies
and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or statutory changes and the same shall
be binding on the participating Subscribers availing this Offer.
b. If Vodafone Idea Limited modify these Terms, the modified terms will be posted on https://www.myvi.in/. You are therefore
advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions and in the
event the modified or amended Terms and Conditions are not acceptable to You, You should discontinue participating in
the Offer. Your continued participation in the Offer will constitute Your acceptance of the latest revised Terms and
Conditions.
G. WITHDRAWAL OF OFFER
a. Vodafone Idea Limited reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any
time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom
(DOT) and/or statutory changes without any notice to You and the same shall be binding on the participating Subscribers
availing this Offer.
H. DISCLAIMERS
a. basis and subject to acceptance of these Terms and
Conditions. Your participation in the Offer is voluntary and You expressly agree to avail the Offer at your sole risk. Vodafone
Idea Limited shall not be responsible for any loss, injury or any other liability to any Subscriber arising due to participation
in the Offer.
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b. Vodafone Idea Limited makes no representation or warranty of any kind whatsoever, whether express or implied, including,
but not limited to, meeting of Your requirements or aspirations, timeliness, security of the Offer and/or any delay or failure
to avail the Offer including due to technical or network problems. To the extent you choose to avail this Offer, you do so at
your own initiative and You shall remain responsible for compliance with the Terms and Conditions herein, any applicable
laws, including but not limited to applicable local laws. You agree not to hold Vodafone Idea Limited, its officers, directors,
`employees, affiliates, and agents or representatives liable for any direct, indirect, incidental, special, punitive or
consequential damages, including loss of profits, incurred by the Winner or any participant or third party, in connection
with the Offer or arising otherwise.
c. Vodafone Idea Limited reserves the right to change, suspend, remove, or disable access to the Offer at any time without
notice. In no event will Vodafone Idea Limited be liable for the removal of or disabling of access to the Offer. Vodafone Idea
Limited may also impose limits on the use of or access to the Offer, in any case and without notice or liability. Under this
network for Eligible Subscribers availing this Offer.
d. You agree that Vodafone Idea Limited is not the owner of Netflix Contents and has no control or editorial rights over Netflix
Contents. Vodafone Idea Limited is only making available the Netflix Contents to its subscribers and therefore, shall not be
responsible for any defect, non-performance, quality of content, or application / service-related issues related to Netflix
Contents. All such issues or disputes will be directly settled between You and Netflix. No such complaint of request will be
entertained by Vodafone Idea Limited.
e. You shall indemnify and keep indemnified Vodafone Idea Limited, its officers, directors, employees, customers, affiliates
and agents or representatives harmless from and against any and all actual claims, suits, proceedings, action, liabilities,
e
limited may incur, pay or become responsible arising out of or in connection with the Your breach of these Terms and
Conditions. Vodafone Idea Limited shall have the right to defend themselves, pursuant to this clause, at the cost of the
Subscriber in breach.
I. GENERAL
a. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.
b. By availing this Offer, You confirm and waive the applicability of rules and regulations of the National Do Not Call registry
and You agree to receive promotional messages and alerts under the current Offer and upcoming offers from Vodafone
Idea Limited, as it may in its sole and absolute discretion decide.
c. This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control of
Vodafone Idea Limited.
d. The Subscriber shall also be bound by the terms and conditions of the Customer Application Form as amended from time
to time.
e. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of
Telecommunications (DOT) or any other statutory authority from time to time.
f. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment
Form/Customer Application Form.
g. The Subscribers availing the Offer shall also be subject to a separate set of terms & conditions as stated by Netflix and
available at https://help.netflix.com/legal/termsofuse, which are independent of these Terms and Conditions;
h. Failure by Vodafone Idea Limited to enforce any of the Terms and Conditions in any instance shall not be deemed to be a
waiver of those Terms and Conditions and shall not give rise to any claim by any person.
i. Subscriber may contact the customer care regarding any queries, complaints, disputes pertaining to the Offer.
j. You hereby authorize Vodafone Idea Limited to collect your personal information including name, address and mobile
number etc. and share with its partners so as to enable You to avail the Offer. Your personal information will be stored and
processed in accordance with Privacy Policy which is available at https://www.myvi.in/privacy-policy. You agree that
Vodafone Idea Limited has no responsibility and liability with regard to the privacy, safety and security of any information
(including personal information) that you may have to share independently with Netflix or other third party content
providers for availing relevant contents.
k. By participating in the Offer, You confirm to abide by all intellectual and industrial property rights, including copyrights or
trademarks belonging to Vodafone Idea limited and to any third party content licensor to Vodafone Idea Limited that is
made available through the Offer.
l. These Terms and Conditions are governed in accordance with the laws of India. In the event of any disputes or any matter
arising here from will be referred to a Sole Arbitrator to be appointed by Vodafone Idea Limited whose decision shall be
final and binding on the parties. The place of Arbitration shall be Mumbai.
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TERMS AND CONDITIONS GOVERNING THE OFFER
AIRPORT LOUNGE ACCESS
A. Customer Offer:
Eligible Subscriber on Vi REDX (RENTAL Rs 1099), REDX (RENTAL Rs 999) POSTPAID and REDX FAMILY PLAN (rental Rs 1099)
plan gets from Dreamfolks Services Private Limited , 4 Domestic lounge access at no extra cost per calendar year (including 1
International lounge access) capped at 1 per calendar quarter , when availed through
Airport Lounge Access is brought to you by Dreamfolks Services Private Limited Vodafone Idea Limited
is only facilitating the Airport Lounge Access and will not be responsible or liable in any manner for any loss or damage
suffered by you while using Airport Lounge Access.
Vodafone Idea Limited has no responsibility and liability with regard to the privacy, safety and security of any information
(including personal information) that You may have to share independently with DreamFolks for availing Airport Lounge
Access.
Vodafone Idea Limited is not responsible for any liability, defect, non-availability, non-performance related to Airport
Lounge Access. All such issues or disputes will be directly settled between You and DreamFolks. No such complaint of
request will be entertained by Vodafone Idea Limited.
For availing Airport Lounge Access, You shall have to agree to separate terms and conditions of DreamFolks which are
independent of these terms and conditions. For detailed terms and conditions governing Airport Lounge Access, please
refer to www.dreamfolks.in website.
s POSTPAID services which may be due to mobile number portability
option chosen by subscriber, or when the customer wants a movement from REDX to prepaid connection etc., Airport
Lounge Access will deactivate immediately on the date of deactivation of SIM Card and You will cease to avail the Airport
Lounge Access on immediate basis.
To the maximum extent permitted by applicable law, in no event shall VIL or its subsidiaries and affiliates, and their
respective officers, directors, owners, agents, employees, representatives and licensors be liable for any special,
incidental, indirect, consequential, punitive or exemplary losses or damages whatsoever or for loss of profits (including,
without limitation, damages for loss of revenue, loss of data, failure to realize expected savings, interruption of activities,
loss of privacy, corruption or loss of data, failure to receive or backup Your data (or archived data) or any other pecuniary
or economic loss) and whether arising from breach of contract, damages (including negligence), strict liability or
otherwise, arising out of the use of or inability or unavailability of Airport Lounge Access.
We may in our sole discretion amend these Terms and Conditions from time to time without any prior notice. Such change
shall be notified on the website website https://www.myvi.in/ . Your use of the Airport Lounge Access after such
notice of any change shall be deemed to be Your acceptance to such amended Terms and Conditions.
You agree that You will be responsible for any damages resulting from any violation of these Terms and Conditions to the
fullest extent of the law. You further agree to indemnify and hold VIL and its affiliates, officers, directors, agents and
employees, harmle
arising out of your breach of these terms, or any violation of any law or the rights of any third party that occurs in
connection with your use of the Airport Lounge Access.
These terms and conditions are governed in accordance with the laws of India. Any dispute shall be subject to the exclusive
jurisdiction of courts in Mumbai.
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B. Terms & conditions to activate and access Lounge:
Customers active on REDX (RENTAL Rs 1099), REDX (RENTAL Rs 999) and REDX FAMILY PLAN (RENTAL Rs 1099) plan will
be eligible to avail lounge access feature at no extra cost.
Customer is eligible for total 4 lounge access at no extra cost across 1300+ participating lounges at airports within &
outside India capped at 1 access per quarter. This can include one International lounge access within or outside India once
in a year
Quarterly eligibility will be considered based on calendar quarter for existing as well as new customers.
Post activation / migration to REDX (RENTAL RS 1099)/ REDX (RENTAL RS 999) plan, customer needs to complete a
onetime registration process on the partner website (www.dreamfolks.in) through to activate their lounge access
benefit
o REDX (RENTAL Rs 1099), REDX (RENTAL Rs 999) and REDX FAMILY PLAN (RENTAL Rs 1099) subscriber can register for
lounge access at no extra cost only once in 1 year starting date of 1st registration. Subscrriber will not be offered the benefit
if re-registration is done in same year.
While registration, customer needs to register with their full name as per their passport records.
Once registration is done, customer cannot change/update the name on the partner website.
Customer will have to present their boarding pass at the lounge to avail access. The name registered in the partner website
should match the name on the boarding pass
This benefit is non-transferable.
Customer needs to generate the QR code at the lounge
The QR Code will expire within 2 hours of creation
Once the QR code is generated, VIL will consider it as usage of 1 access even if customer does not actually use lounge
service.
For list of partner lounges & other T&Cs related to lounge access, customer can refer to www.dreamfolks.in website
Premium airport lounge - GVK on Mumbai T2 terminal will be considered under international lounge access category for
the purpose of this offer.