TECHNOLOGY FOR COMMUNITY ENGAGEMENT...Crowdfunding Crowdsourcing Ideation Digital Storytelling...
Transcript of TECHNOLOGY FOR COMMUNITY ENGAGEMENT...Crowdfunding Crowdsourcing Ideation Digital Storytelling...
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COMMUNITY ENGAGEMENT: THE NEXT GENERATION
TECHNOLOGY FOR COMMUNITY ENGAGEMENT
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TECHNOLOGY FOR COMMUNITY ENGAGEMENT
WHAT DOES TECHNOLOGY ENABLE FOR THE COMMUNITY?• Participate more easily • Contribute on their own time • Have a voice when they were previously
unable (due to geography, social barriers, etc.)
• Share their opinions, advocate and champion ideas with their networks
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TECHNOLOGY FOR COMMUNITY ENGAGEMENT
HOW DOES TECHNOLOGY ENABLE FACILITATION?• Widening the exposure /
increases breadth• Shareability• Making it easier to administer• Reduces the cost per person • Reduces manual input • Doing the analysis• Shows accountability
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TECHNOLOGY FOR COMMUNITY ENGAGEMENT
WHAT ARE THE DISADVANTAGES OF USING TECHNOLOGY?• There can be information overload• No physical cues, risk of
misunderstanding• Reliance on text• Isolation• ?
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Source: IAP2 Public Participation Spectrum
PUBLIC PARTICIPATION SPECTRUM
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INFORM
Newsletter
Social media
Website
Videos
Presentations
Livestreaming
Notifications
Infographic
SMS
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INFORM
TIPS FOR INFORMING USING TECHNOLOGY
• Tell a story
• Educate
• Use visuals
• Animate data
• Leverage your database
• Use the 1/3, 1/3, 1/3 rule
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INFORM
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INFORM
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INFORM
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INFORM
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INFORM
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INFORM
SHARE CONTAGIOUS CONTENTS – Social Currency Will it make them look smart by sharing it?
T – Triggers Is it connected to an external factor?
E – Emotion Does it evoke emotion?
P – Public Are you providing a way for people to visibly join in?
P – Practical Value Have you offered something useful?
S – Stories Have you shared a compelling story/narrative?
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CONSULT
Newsletter
Social media
Website
Videos
Presentations Polls & voting
Sociallistening
Commenting
Social media discussion
Livestreaming
Surveys
Notifications
Infographic
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CONSULT
TIPS FOR CONSULTINGUSING TECHNOLOGY
• Consulting is listening
• Always educate
• Feed what you hear back as an informing tactic
• Consider similar online and offline formats
• Consider tactics that bridge online and offline
• Don’t have too many open text fields
• Make sure it’s easy to use
• Ensure data validity through user authentication
• Make sure data can be exported/imported easily
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INVOLVE
Newsletter
Social media
Website
Videos
Presentations Polls & voting
Sociallistening
Commenting
Social media discussion
Livestreaming
Surveys
Crowdfunding
Crowdsourcing
Ideation
DigitalStorytelling
Mapping
Notifications
Infographic
Forums
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INVOLVE
TIPS FOR INVOLVINGUSING TECHNOLOGY
• Go to the community with a problem, not a solution
• Allow the community to generate alternatives
• Always moderate and respond
• Think of feedback as being cyclical
• Invite community members to be advocates
• Consider similar online and offline formats• Have your say platforms vs. Public Meetings• Budget calculators vs paper, pens and sticky dots• Online mapping tools vs drawing a map
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INVOLVE
EXAMPLE:
THE EMPOWERMENT PROJECT
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COLLABORATE
Newsletter
Social media
Website
Videos
Presentations Polls & voting
Sociallistening
Commenting
Social media discussion
Livestreaming
Surveys
Crowdfunding
Crowdsourcing
Ideation Large groupmeetings
Charrettes
Onlinecommunities
DocumentCo-creation
DigitalStorytelling
Mapping
Recruiting
Notifications
Infographic
ForumsDeliberative
Polling
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CHILD-FRIENDLY LEEDSTO MAKE LEEDS THE BEST CITY IN THE UNITED KINGDOM FOR
CHILDREN AND YOUTH.
FIVE OUTCOMES TO IMPROVE THE LIVES OF CHILDREN AND YOUTH:• ALL CHILDREN AND YOUNG PEOPLE ARE SAFE FROM HARM• ALL CHILDREN AND YOUNG PEOPLE DO WELL AT ALL LEVELS
OF LEARNING AND HAVE SKILLS FOR LIFE• ALL CHILDREN AND YOUNG PEOPLE ENJOY HEALTHY
LIFESTYLES• ALL CHILDREN AND YOUNG PEOPLE HAVE FUN GROWING UP• ALL CHILDREN AND YOUNG PEOPLE ARE ACTIVE CITIZENS WHO
FEEL THEY HAVE A VOICE AND INFLUENCE
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CHILD-FRIENDLY LEEDS
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CHILD-FRIENDLY LEEDS
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EMPOWER
Newsletter
Social media
Website
Videos
Presentations Polls & voting
Sociallistening
Commenting
Social media discussion
Livestreaming
Surveys
Crowdfunding
Crowdsourcing
Ideation Large groupmeetings
Charettes
Onlinecommunities
DocumentCo-creation
DigitalStorytelling
Mapping
DecisionMaking Platform
Recruiting
Notifications
Infographic
ForumsDeliberative
Polling
Participatory Budgetingfor decision-making
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ETHELOPLATFORM FOR COMMUNITY DECISION-MAKING
• HARNESSES COLLECTIVE INTELLIGENCE USING POWERFUL ALGORITHMS
THAT ENABLE THE FAIREST SOLUTIONS TO PROBLEMS WITH THE
BROADEST SUPPORT - WHAT WE CALL "OPTIMIZED CONSENSUS."
• ANALYZES FUTURE SCENERIOS IN A WAY THAT ALWAYS ARRIVES AT
ACTIONABLE RESULTS - THANKS TO THE ABILITY TO INCLUDE
DECISION CONSTRAINTS.
• IS CAPABLE OF ALL LEVELS OF ENGAGEMENT IDENTIFIED BY THE
INTERNATIONAL ASSOCIATION FOR PUBLIC PARTICIPATION (IAPP)
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ETHELO
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DISCUSS
• How could you move away from the basic survey and into something more interactive in your own work?
BRAINSTORM
IN GROUPS OF TWO