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TEAM BUILDING Ann Gibbons Phalen, Ph.D., RNC Delaware Valley Association of Neonatal Nurses (DVANN)...
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Transcript of TEAM BUILDING Ann Gibbons Phalen, Ph.D., RNC Delaware Valley Association of Neonatal Nurses (DVANN)...
TEAM BUILDING
Ann Gibbons Phalen, Ph.D., RNC
Delaware Valley Association of Neonatal Nurses (DVANN)
September 28, 2007
Introduction
Teams have been part of the human experience since the early Greek
days Sparta (500BC)
Basic concepts and elements of a “Team” remain unchanged
Fundamentals of Team Building
Individual creativity
& competence
Integ
rity
Mutual Trust & RespectEm
pow
erm
ent
Shared Leadership/
Shared Decision M
aking
TEAM
Developmental Stages
Forming
Storming
Norming
Performing
TEAM
Developmental Stages
Forming – team members gain self-awareness and seek acceptance from other members
Storming – stress oriented – members become more task oriented. Time when goals get blurred, personality conflicts and hidden agendas emerge. Resolution depends on effective leadership
Norming – conflicts resolved and roles accepted and strengths and limitations of team members acknowledged
Performing – characterized by productivity, quality decision making, progression towards goals, personal growth of team members
Choosing a Team
• Team building is a way of encouraging individuals to participate together in activities
• Leaders of the team demonstrate knowledge, skill and aptitude
• Members of the team require competence, flexibility, self-confidence, assertiveness, patience at listening, risk taking and self reflective behaviors
Leading When You are Not the Boss
One model is known as Lateral Leadership
Attributes of a good leader• Hard work, integrity and trustworthy • Someone who gets the job done • Does not tell people what to do but
instead solicits others’ input• Informative and knowledgeable
Essential Elements of a Team
1. Collaboration2. Establish goals3. Define and clarify roles for team members4. Establish ground rules5. Set priorities6. Develop a specific action plan7. Think systematically8. Initiate steps towards creating a vision
(visionary plan)9. Learn from the experience – while it is
happening
Guidelines for the Team
1. Good communication2. Demonstrate cooperation3. Asking for and providing help to one
another4. Being friendly and appreciative5. Provide a supportive environment6. Remain as a cohesive work group7. Engage the effort of each member of the
team8. Provide positive feedback9. Keep team members motivated
Characteristics of an Effective Team
• Common purpose/s• Clearly delineated goals• Competent members• Unified commitments/motivation• Mutual accountability• Collaborative relationships• Shared leadership• Good communication• Supportive environment
Problems Associated with Team Effectiveness
• Lack of commitment of the team members to the goals of the organization
• Certain personalities – argumentative or cynical
• Resistance to change• Allowing conflict to fester and remain
unresolved – recognize the source of conflict • Lack of larger (mother) organizational support
DVANN’s Experiences • The team has matured over the years • Set attainable goals - conferences, grow
membership, explore relationships with other organizations
• Stay focused – take small steps each year • Choosing executive members – each current
member seeks out a leader in their organization. Those persons are approached about running for leadership positions.
• Elections – yearly. Only ½ switches out at one time – maintains continuity and achieving goals. Most positions are 2 years – takes 1 year to learn and another to be active
• Set limits to the length of stay on the Executive Board – encourages diversity
DVANN’s Experiences
• Board meets frequently and rotates meeting site
• Try and do some business via email • Reminders about role clarification and
responsibilities – good to repeat at first meeting of the year
• As the chapter grows – becomes more difficult to remain in control. That is when strong leadership is needed. Do not want to lose all the progress achieved.
CONCLUSION
Remember good leadership is the cornerstone to the success of the
organization
EDUCATION AT IT’S BEST:A LIFETIME OF LEARNING
Rachel Palacios, RNC, BSN EPAANN President
Irene Perreault, RNC, BSN EPAANN Vice-President
Debbie Denson, RNC, BSN EPAANN Treasurer/SecretaryLiz Smith, RNC, MSN, CNS
Education Chair
QUARTERLY MEETINGS
• All neonatal nurses in city are invited• Meeting sites are rotated • A CE offering is provided at each meeting• Majority of CE programs are live presentations
by nurses, physicians, lawyers & a variety of healthcare professionals
• Video presentations have been utilized as needed
CONFERENCES
• Yearly Conference • “Name The Conference” Contest• Attendance from El Paso & Southwest
Region• Local Hotels• National & Local Speakers• Corporate Partnerships
Neonatal Nursing… A Labor of Love
• One Day Conference• Linda Lutes• Sue Sheridan• Local Nurse Attorney• Neonatologist
Tiny Babies, Big Issues
• One and a half day• Linda Lutes • Terry Johnson• Susan Staebler• Dr. Carol Berseth• Dr. K. Damus
Neonatal Nursing: A Lifetime of Caring
• Two Day Conference• Paula Meier• Sandra Gardner• Jackie Hoffman• Dr. Gary Freed• Dr. Charleta Guillory• Local Pediatric Surgeon• Vickie Bailey
NEONATAL NURSES DAY
• Dinner• CE Offerings• City Wide Invitation
SCHOLARSHIP
• New Program Spring 2008• Undergraduate Nursing Student• $500.00 per semester
Partnerships
• Key to our Success• Sponsors for National Speakers• Ross Products Division, Mead Johnson
Nutritionals, Children Medical Ventures/Respironics, Medela, Pediatrix Medical Group, March of Dimes, Ovation Pharmaceuticals
EPAANN OFFICERS
Corporate Sponsorship
By: Jennifer Boyle and Linda Reid
Why do you need corporate Sponsors?
Every Chapter needs money
Membership dues alone will not support financial survival
Not only a financial partner, but a community a partnership
Setting Your Funding Priorities
Map out your chapter priorities Annual planning meeting for the coming year Plan must be clear, unambiguous, relevant,
and achievable Include plans sponsors can participate in:
exhibiting at a conference, paying for educational speaker or sponsor a meeting.
Presenting Your Request
Should be self-explanatory and realistically presenting the facts.
Components to include:– Formal letter– Include a strategic plan for
your chapter– Corporate Sponsorship
response form– Documentation that
summarizes activities of your chapter
How to Identify Potential Corporate Sponsors
Review list of Corporate Sponsors from NANN’s website
Vendors that display here at the National Conference
Companies that provide your local hospital with equipment, supplies, services
Check with nursing management, respiratory therapists and pharmacy departments
Look in Advertisements in Nursing Journals
Contacting Potential Sponsors
Call about 2 weeks after request submitted Time to make phone contact
– Promote name recognition of your association– Test compatibility between your association and
the company– Gather reactions to your program/projects– Keep records of your phone calls and when to
follow up
Responding to the Result
Show your appreciation Send a formal thank you
letter List sponsors in newsletter,
conference brochure, association display
Send periodic updates of organization activities
Give small tokens of gifts throughout the year
Encourage members to visit exhibit hall
If a Company Declines Sponsorship
Remember do not take it personally Follow up when a company declines is
important Poor timing, vague request, unavailable
funds, or not interested No may not be forever
Questions?