Tari˜s & Fees

Tari�s & Fees

August 2021

Superior Valueat a Fair PriceOur Fees and Tari�s

At UMB , we prioritize YOU , our customer , all the time. That is why we are committed to provide the fullest range of cutting edge banking services for YOU at a fair price.

Our schedule of fees and tari�s provides you with a clear, transparent and accessible guide as we serve YOU, and constantly strive to delight YOU.

This means YOU can easily plan your �nancial a�airs and grow. This document is reviewed periodically, and is available to you 24/7 on our online platforms.

If you have any questions or require any other assistance, please call 0800 100 880 or send us an email at [email protected]

TableOf ContentsIntroduction

Personal and General Banking Services

Cedi Accounts

FX Accounts

Visa Card Services

Private Banking 06Safe Custody - Account Holders Only 06 Personal 06 Account Types 06 Return Cheque Charges 05Returned Cheques 07Stop Cheques 07 Counter Cheques / Withdrawal Slip 07 Payment Orders 07 Banker’s Draft Fees 07 Express / Special Clearing 07 Virtual and Transactional Services 09 UMB SpeedApp 09 Balance Enquiry 09 Bank Statements 10 Savings Account Restrictions 10 Auditors Report 10 Standing Orders 10 Salary Processing (per Transaction) 10 Account Closure 10 Clearance Letter 11 Funeral Cash Collection 11

FX Account Types 11 Charges on Forex Withdrawals 11 Request for Foreign Drafts & O�shore Transfers 11 Request for Foreign Drafts & O�shore Transfers 12 Cheques – Clearing within Ghana 12 Cheque Book Request 12 Stop Payment 12 E-ZWICH 12 Automated Clearing House (ACH) 12

Daily Card Limits And Maintenance Fees 14VISA Card Transaction Fees 16

Unionpay International Card ServicesDaily Card Limits And Maintenance Fees 17Unionpay Card Transaction Fees 17

FX Accounts

Trade Operations

Business and Corporate Banking Services

Private Banking 06Safe Custody - Account Holders Only 06 Personal 06 Account Types 06 Return Cheque Charges 05Returned Cheques 07Stop Cheques 07 Counter Cheques / Withdrawal Slip 07 Payment Orders 07 Banker’s Draft Fees 07 Express / Special Clearing 07 Virtual and Transactional Services 09 UMB SpeedApp 09 Balance Enquiry 09 Bank Statements 10 Savings Account Restrictions 10 Auditors Report 10 Standing Orders 10 Salary Processing (per Transaction) 10 Account Closure 10 Clearance Letter 11 Funeral Cash Collection 11

Daily Card Limits And Maintenance Fees 17Unionpay Card Transaction Fees 17

SME Account 20Account Types 20Cost on Credit Turnover 20Cheque Requisition Charges 20Returned Cheques (By UMB) 20Stop Cheques 20Counter Cheques / Withdrawal Slip 20Payment Orders 20Express / Special Clearing 21Statements 21Auditors Report 21Standing Orders 21Salary Processing (per Transaction) 21Account Closure 21

SME FX Accounts 22Charges on Forex Withdrawals 22Cheques – Clearing within Ghana 22Request for Foreign Drafts & O�shore Transfers 22Bank of Ghana FX Transfers 23Corresponding Bank Charges 23Chequebook Request 23Stop Payment 23ACH Charges 23Cash Delivery Service 23Customer Cash Collection 24

International Payments 25Foreign Currency Account (FCA) 25Foreign Exchange Account (FEA) 25Charges on Cheque Collection 25Trade Services 26Import LCs 26Collections 26Export LCs 27

Personal and General Banking Services

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Cedi Accounts

PRIVATE BANKING

Current Accounts Monthly Maintenance Fee Yearly membership fee Chequebook Opening Balance

Diamond GHS 50.00 GHS 100.00 Free GHS 50,000.00

Emerald GHS 35.00 GHS 80.00 Free GHS 30,000.00

Ruby GHS 35.00 GHS 80.00 Free GHS 5,000.00

SAFE CUSTODY - ACCOUNT HOLDERS ONLY

Type Size in Inches Charges

Large L 17" B 6" W 9.5" GHS 100.00

Medium L 17" B 4.25" W 9.5" GHS 80.00

Small L 17" B 2.25" W 9.5" GHS 75.00

CHEQUE REQUISITION CHARGES

Chequebook Normal Fast Track Charges

Personal (50) Leaflets GHS 20.00 GHS 25.00

Personal (25) Leaflets GHS 15.00 N/A

Savings withdrawal GHS 12.00 N/A

Account Type Initial Deposit Minimum Operating Balance

Current Accounts GHS 50.00 NIL

Savings Accounts GHS 50.00 GHS 30.00

Salary Account GHS 50.00 NIL

Student Account (Aspire) GHS 20.00 NIL

Account Types Service Charges

Personal Current Account GHS 15.00 per Month

Salary Account GHS 8.00 per Month

E-Bundle GHS 5.00 per Month

PERSONAL

UMB Tari� Guide | 06

LOST/STOP CHEQUES

Lost/Stop Cheques GHS 10.00 (CAP of GHS 100.00)

For clearing, reasons that are not attributable to GHS 10.00

the customer will not attract any charge)

RETURNED CHEQUES CHARGES

BANKER’S DRAFT FEES

Customers 0.25% of Face Value (GHS10.00 - GHS25.00)

Non-Customers

GHS50,000.00+ (GHS100.00)

EXPRESS/SPECIAL CLEARING

Less Than GHS2,000.00 GHS 10.00

GHS2,000.00 - GHS4,999.00 GHS 25.00

GHS5,000+ GHS 50.00

PAYMENT ORDERS

0.25% of Face Value

Minimum GHS 5.00

Maximum GHS 25.00

Payment order which is more than GHS 50.00GHS 50,000.00 and above

Customers

COUNTER CHEQUES / WITHDRAWAL SLIP

Savings Account GHS 20.00

Equivalent of USD 3.5 in Applicable Currency

Current Account GHS 20.00

Foreign Exchange Account/ Foreign Current Account


GHS1.00 - GHS50,000.00 (GHS50.00)

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UMB SPEEDAPP/ USSD SERVICES

Funds Transfer Account to Wallet

Other Bank Funds Transfer via GIP

Funds Transfer Wallet to AccountCardless Services (Cashout from ATM without a Card)USSD Service charge is applicable when service is available

1% (Cap of GHS 20)

1% (Cap of GHS 5)

1% (Cap of GHS 20)

GHS 2 Flat

Services Applicable Charges

Funds Transfer Account to Wallet

Other Bank Funds Transfer via GIP

Funds Transfer Wallet to AccountCardless Services (Cashout from ATM without a Card) Receipt of Transfer via Money Transfer Operators

1% (Cap of GHS 20)

1% (Cap of GHS 5)

1% (Cap of GHS 20)

GHS 2 Flat FREE

INTERNET BANKING SERVICES


Virtual And Transactional Services

* Transfers to a mobile wallet from a UMB Account done manually at the Branch will attract a

charge of 1%( Cap of GHS 20)

Personal

SMECorporate

GHS 5

GHS 10

GHS 20

E-BUNDLE CHARGES


BALANCE ENQUIRY FREE (At any UMB Branch)


STANDING ORDERS

Penalty for Insu�cient Funds (Unpaid) GHS 30.00

AUDITORS REPORT

Confirmation to Auditors and Reference Letters (per Sheet) GHS 50.00

Maximum Allowable Withdrawal per Month FREE

SAVINGS ACCOUNT RESTRICTIONS

Letter of Comfort GHS 100.00

BANK STATEMENTS

Bank Statement Request per Sheet of Paper (Headed Letter)

Request for Confirmation of Bank Statement from Embassy / High Commission

GHS 5.00 - GHS Account

USD 1.50 - USD Account

EUR 1.50 - EUR Account

GBP 1.00 - GBP Account

GHS 50.00 Flat

Service Applicable Charges

SALARY PROCESSING (PER TRANSACTION)

Non-UMB Customers (ACH) 0.25% Face Value

(Min GHS 5.00 - Max GHS50.00)

Controller and Accountant General’s (CAGD) GHS 3.00

Controller and Accountant General’s Dept - Pensions Only FREE

UMB Customers FREE

ACCOUNT CLOSURE FREE

Customers Service Charges


CLEARANCE LETTER

Personal GHS 25.00

SME GHS 50.00

Voucher/ CCTV Footage Retrieval GHS 100.00 Flat

FUNERAL CASH COLLECTION

Branch Area GHS 2,000.00

Out of Branch Area GHS 2,500.00 + ¢4.70 per km for distance beyond 25km

0.75% of Face Value

(Min $25.00 Max $1,000.00)

(Min £15.00 Max £600.00)

(Min €18.00 Max €725.00)

REQUEST FOR FOREIGN DRAFTS & OFFSHORE TRANSFERS

FCA

CHARGES ON FOREX WITHDRAWALS

3% of Face Value Minimum $15.00, £15.00, €15.00

Funded with Cheques/Transfers3% of Face Value

Funded with Cash No Charge

Forex (FCA/FEA) Converted to Cedis No Charge

Minimum $15.00, £15.00, €15.00

FCA Charge

FEA Charges

FX Accounts

FX ACCOUNT TYPES INITIAL DEPOSIT MINIMUM OPERATING BALANCE

Foreign Current Account N/A N/A

Foreign Exchange Account $50.00, £50.00, €50.00 N/A


E-ZWICH

CHEQUE BOOK REQUEST

Personal (50) Leaflets $6.00, £4.00, €6.00

STOP PAYMENT

Customer Request $20.00, £10.00, €20.00

Initial Card Issuance GHS 12.00

Card Replacement GHS 12.00

E-ZWICH Charges

1.25% of Face Value

(Min $25.00 Max $1,000.00)

(Min £15.00 Max £600.00)

(Min €18.00 Max €725.00)


FEA


AUTOMATED CLEARING HOUSE (ACH) CHARGES

Less than GHS 2,000 GHS 10.00

GHS 2,000 - GHS 4,999 GHS 25.00

GHS 5,000+ GHS 50.00

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Terms and Conditions apply

DAILY CARD LIMITS AND MAINTENANCE FEES

Card Type Currency Issuance Fee

Replacement Fee

Renewal Fee - For Expired Cards

Semi-Annual Fee

Deposit Loading Fee

ATM Daily Limit

POS Daily Limit

Web Daily Limit

VISA Classic Card

GHS

USD

25.00 25.00 25.00 30.00 N/A 5,000.00 20,000.00 10,000.00

6.00 6.00 6.00 5.00 N/A 1,000.00 5,000.00 2,500.00

GHS

USD

30.00 30.00 30.00 40.00 N/A 10,000.00 40,000.00 20,000.00

7.00 7.00 7.00 7.00 N/A 2,000.00 10,000.00 5,000.00

VISA Platinum Card

VISA Business Card

GHS

USD

Free 25.00 25.00 25.00 N/A 1,000.00 2,000.00 10,000.00

GHS 40.00 40.00 40.00 Free 5.00 5,000.00 40,000.00 20,000.00

Free 6.00 6.00 5.00 N/A 250.00 5,000.00 2,500.00

Aspire Account (VISA Classic Card)

VISA Prepaid Card

GHS 12.00 12.00 12.00 Free N/A N/A N/A N/A

E-ZWICH Agent card ¢40.00

POS charger ¢120.00

GHS

USD

60.00 60.00 60.00 50.00 N/A 10,000.00 40,000.00 20,000.00

15.00 15.00 15.00 7.00 N/A 2,000.00 10,000.00 5,000.00

Visa Card Service


Card Type Currency ON-US ATM

ON-US POS

OFF-US ATM Ghana

OFF-USPOS Ghana

OFF-US ATM International

OFF-US POS International

Web International

VISA Classic Card

GHS

USD Free

Free

VISA Platinum Card

GHS

USD

Free

Free

Free

Free Free

3% of transaction amount + GHS 8.00



1% of transaction amount





3% of transaction amount + $2.00




Free

Free Free

FreeFree

2.00

6.00

2.00

6.00

VISA CARD TRANSACTION FEES



ON-US POS

OFF-US ATM Ghana

OFF-USPOS Ghana



Web International

VISA Business Card

GHS

USD Free

Free

Free

Free Free


1.5% of transaction amount





Free2.00

6.00

VISA Prepaid Card

GHS

USD Free

Free

Free

Free

Free

Free







2.00

6.00

VISA CARD TRANSACTION FEES




Replacement Fee


Semi-Annual Fee

ATM Daily Limit

POS Daily Limit

Web Daily Limit


ON-US POS

OFF-US ATM Ghana

OFF-US POS/Web Ghana



Web International

UPI Gold Debit

Consumer

GHS

USD

25.00

5.00

25.00

5.00

25.00

5.00

30.00

6.00

10,000.00

2,500.00

50,000.00

10,000.00

50,000.00

10,000.00

UPI Gold Debit

Consumer

GHS

USD Free

Free

Free

Free

Free

Free 6.00

1.50




Maximum GHS 1,500.00


Maximum USD 400.00


Maximum GHS 1,500.00


Maximum USD 400.00

UNIONPAY INTERNATIONAL CARD TRANSACTION FEES

Unionpay International Card Services


Business and Corporate Banking Services


Experience Excellent Ghanaian Corporate BankingSince 1972, we have o�ered best-in-class banking services to Enterprise Ghana.

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Terms and Conditions apply

SME ACCOUNT INITIAL DEPOSIT MINIMUM BALANCE

Micro SME GHS50.00 N/A

SME Current GHS100.00 N/A

ACCOUNT TYPES SERVICE CHARGES (MONTHLY):

Micro SME GHS25.00 per month

SME Current GHS100.00 per month

Corporate GHS150-GHS500.00

CHEQUES REQUISITION CHARGES

Chequebook Normal Fast Track

Business (50) Leaflets GHS 40.00 GHS 40.00

Business (100) Leaflets GHS 50.00 GHS 50.00

STOP CHEQUES

Stop Cheques GHS 50.00

COUNTER CHEQUES / WITHDRAWAL SLIP

Savings Account (GHS) GHS 25.00

Current Account (GHS) GHS 25.00

FEA/FCA Account USD 4.00

PAYMENT ORDERS

0.25% of Face Value

Minimum GHS 5.00

Maximum GHS 25.00

COST ON DEBIT TURNOVER

Micro SME Free

SME Current Free


EXPRESS/SPECIAL CLEARING

Less than GHS 2,000 GHS 30.00

GHS 2,000 - GHS 4,999 GHS 60.00

GHS 5,000 - GHS 10,000 GHS 80.00

Above GHS 10,000 GHS 120.00

STANDING ORDERS

Penalty for Insu�cient Funds (Unpaid) GHS 20.00

High Value Transfer GHS 100.00

SALARY PROCESSING FEE (PER TRANSACTION)

Non-Customers (ACH) 0.25% Face Value

Customers Free

(Min GHS 5.00 Max GHS 50.00)

ACCOUNT CLOSURE FREE

Letter of Comfort GHS 100.00

STATEMENTS

Bank Statement Request per Sheet of Paper (Headed Letter)

Request for Confirmation of Bank Statement from Embassy / High Commission

GHS 5.00 - GHS Account per sheet

USD 5.00 - USD Account per sheet

EUR 4.00 - EUR Account per sheet

GBP 4.00 - GBP Account per sheet

GHS 50.00

Service Charge Applicable Charge

Confirmation to Auditors and Reference Letters(per Sheet)

GHS 100.00

AUDITORS REPORT


CHEQUES – CLEARING WITHIN GHANA CHARGES

Micro SME (FEA) Equivalent of $25.00, £25.00, €25.00

SME Current (FEA) Equivalent of $25.00, £25.00, €25.00

SME FX ACCOUNTS

SME FX Accounts Initial Deposit Minimum Operating Balance

Micro SME $50.00, £50.00, €50.00 NIL (Foreign Exchange Account)

SME Current $100.00, £100.00, €100.00 NIL (Foreign Exchange Account)

CHARGES ON FOREX WITHDRAWALS

3% of Face Value Minimum $15.00, £15.00, €15.00

Funded with Cheques/Transfers3% of Face Value

Funded with Cash No Charge

Forex (FCA/FEA) Converted to Cedis No Charge

Minimum $15.00, £15.00, €15.00

FCA Charge

FEA Charge

0.75% of Face Value

(Min $25.00 Max $1,000.00)

(Min £15.00 Max £600.00)

(Min €18.00 Max €725.00)

1.25% of Face Value

(Min $25.00 Max $1,000.00)

(Min £15.00 Max £600.00)

(Min €18.00 Max €725.00)


FCA

FEA

Fx Accounts


BANK OF GHANA FX TRANSFERS

Amounts up to 20,000.00 ($, £, €) $50.00, £40.00, €45.00

Amounts above 20,000.00 ($, £, €) $100.00, £75.00, €85.00

CHEQUEBOOK REQUEST

Business (50) Leaflets $6.00, £4.00, €6.00

STOP PAYMENT

Customer Request $20.00, £10.00, €20.00

Receipt of Money Transfer Via MTO's Free

Corresponding Bank Charges Per Respective Corresponding Bank Charge

ACH CHARGES

Single Transfer (Direct Credit) 0.25% of Face Value

Amount Less Than GHS 30,000.00 only Min GHS 5.00 Max GHS 50.00

Customer Cash Collection and Cash Delivery Services

CUSTOMER CASH COLLECTION

Cash Collection (Premises of Customers)

Corporate Customers (GHS 20,000 Minimum)

*Any amount below the above stated amount will attract a cash in Transit (C.I.T) Fee of GHS 35.00

Free


7.5% of the total amount deposited

REPATRIATION FEE

For Small USD Bills (1,2,5,10,20)


Delivery within 25km GHS 2,000.00Delivery beyond 25km GHS 2,000.00 + GHS 4.00

Per additional Kilometer

CASH DELIVERY SERVICE



CUSTOMER CASH COLLECTION

Corporate Customers GHS 20,000.00 (Minimum)

Service Charges

Individual Customers GHS 10,000 .00(Minimum)

Any amount below the above stated amounts will attract a Cash In Transit (C.I.T) Fee of GHS 35

Cash Collection (Premises of Customer)

Unionpay International Card Service



Replace-ment Fee


Semi-Annual Fee

ATM Daily Limit

POS Daily Limit

Web Daily Limit

UPIGoldDebit - Business

GHS

USD

30.00 30.00 30.00 35.00 10,000.00 80,000.00 80,000.00

6.00 6.00 6.00 7.00 2,500.00 20,000.00 20,000.00

Card Type Currency ON-USATM

OFF-USATMGHANA

ON-USPOS

OFF-USPOS/WEBGHANA

OFF-USATMInternational

OFF-USPOSInternational

WebInterna-tional

UPIGoldDebit - Business

GHS

USD

Free Free 6.00 Free 1.5% ofTransactionAmount MaximumGHS 1,500.00

1.5% ofTransactionAmount MaximumGHS1,500.00

1.5% ofTransactionAmount MaximumUSD400.00

1.5% ofTransactionAmount MaximumUSD 400.00

3% ofTransactionAmount

3% ofTransactionAmountFree Free 1.50 Free


FOREIGN CURRENCY ACCOUNT (FCA)

Commission on Transfer-Foreign Currency Account 0.75% of Face Value

(Min $30.00, £20.00, €25.00)

FOREIGN EXCHANGE ACCOUNT (FEA)Commission on Transfer-Foreign Exchange Account 1.25% of Face Value (Min $50.00, £30.00, €40.00)

REIMBURSEMENT OF FX CHEQUES ON UMB

Below $20k $ 50.00Above $20k $ 100.00

INTERNATIONAL PAYMENTS

SWIFT Fee (Cedi) GHS 45.00

Recall of Funds - Customers Request $30.00 Flat

Commission on Transfer-GHS Account 1.75% of Face Value Min GHS 85.00

SWIFT Fee (FX) $30.00, £20.00, €25.00 - FEA & FCA Types

SWIFT Transfer Amendment $50.00 Flat

Tracer ( If Established that Beneficiary Received $25.00 FlatPayment Prior to Origination of the Tracer)

Service Charges

Return Cheques Local 15.00 (GHS)Foreign 25.00 ($, £, €)

CHARGES ON CHEQUE COLLECTIONS

O�shore Cheques for Collection IROPension Payments and Salaries Only

2% of Face Value( Min $25, €18, £15)(Max $1,000.00, €725.00, £600.00)

Stop Cheque 10.00 ($, £ and €) Max 100.00 ($, £ and €)

Trade Operations


TRADE SERVICES

Increase in Amount 1.25%

Expired and Unutilised L/C $100.00 Flat

Extension of Expiry Period 0.50% per Quarter

CHEQUES CLEARING WITHIN GHANA

FEA Personal Equivalent of $25, £25, €25

IMPORT LCs

Establishment Commission 1.75% per quarter

Min GHS 100.00

Drawing Under L/C 0.75% of Face Value per Quarter

Min GHS 100.00

SWIFT Fee $25.00 Flat

L/C Cancellation $100.00 Flat

L/C Amendment $50.00 Flat

Discrepancies $100.00 per Drawings

COLLECTIONS

Payment Commission - Cedi/FCA 0.75% of Face Value

Min GHS 100.00

Payment Commission – FEA 1.25% of Face Value

Min GHS 100.00

Transfer of Collection Documents $75.00to other Banks in Ghana

Handling Charges for Pure Collection Documents $50.00

SWIFT Fee $25.00

Return Of Documents To Remitting Bank Outside $100.00

Ghana - Courier


Advising Commission $100.00

Transfer of L/C GHS 100.00

Document Examination Fee 0.15% of Face Value

Min GHS 100.00

Courier $75.00

EXPORT LCs

Negotiation 0.75% of Face Value for Values in Excess

of $200,000.00

1% of face Value for Values Below

$200,000.00

Min GHS 100.00

Guarantee Commission 1% per Quarter

Bill of Lading Indemnity 1% per Quarter

Fees/Handing of Export Docs $100.00

Guarantee Processing Fee 1% Flat

Cancellation Commission $100.00

Confirmation 1.75% per Quarter

Min GHS 100.00


Tips and Hacksto save on your banking charges !

• Use UMB ATMs for basic transactions instead of counter-cheque withdrawals.• Make your monthly repayments on loans on time to avoid penalties.• Use your UMB Visa and UnionPay cards for in-store purchases.• UMB is an advisory bank and is ready to help, so please seek clarification on the product and/or service that best suits your needs to avoid unnecessary cost.• Open a Current Account instead of a Savings Account if you expect to exceedfour withdrawals per month.

Terms and Conditions apply!


ZEROCharges!Enjoy fast transaction speeds at *ZERO fees when it’s from one UMB SpeedApp to another.

0.00Gh¢

Tari˜s & Fees

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