SW ISU SAP Technical Upgrade_V1[1].0

May, 2009

SAP ISU ProgrammeApproach to SAP Technical Upgrade

- 2 -CONFIDENTIALDocument Name

Agenda

SAP ERP Upgrade - Drivers and Value

SAP Release and Maintenance Strategy

Upgrade Scenarios

TCS Upgrade Offerings

Pre Upgrade Scope

TCS Value Proposition and Differentiation

TCS Upgrade Credentials

SW ISU Program – Current SAP Landscape

SW ISU Program – Proposed SAP Landscape (after Upgrade)

Way forward

- 3 -CONFIDENTIALDocument Name3

• End of Support for SAP Versions• Leverage New Technology based on

NetWeaver Platform

• End of Support for SAP Versions• Leverage New Technology based on

NetWeaver Platform

• Extended/Enhanced Scenarios

supported by New Versions• Gateway to ESA based Process

Framework• Avoid extensive enhancements of old

version and embrace new processes in

new version (gaps)

• Extended/Enhanced Scenarios

supported by New Versions• Gateway to ESA based Process

Framework• Avoid extensive enhancements of old

version and embrace new processes in

new version (gaps)

• Capital Cost:

Switch to New SAP Licenses of Business

Suites• Development & Maintenance Cost:

Reduced cost of enhancements and

interfaces development and maintenance

• Capital Cost:

Switch to New SAP Licenses of Business

Suites• Development & Maintenance Cost:

Reduced cost of enhancements and

interfaces development and maintenance

Flexibility

Low Cost

New Functionalities

NetWeaver

Tech

nolo

gy Functional

Reduced Cost of Ownership

Upgrade Drivers – Why Upgrade?


SW SAP ISU Programme – Current Landscape

Workflow

Financials

SAP R/3 4.7

mySAP BW 3.5

Exchange Infrastructure (XI 3.0)

Device Management

Basic FunctionAnd

Master DataInvoicing

ContractBilling

Contract AccountReceivable and

Payments

PrintWorkbench

SAP ISU 4.72mySAP CRM 4.0

SAP BAS ECC 6.0BACS(Bank Direct Debit)

Payment interfaces(Inbound & Outbound)

Siemens interfaces(meter reading)

Collectionagencies

WOC(8 companies)

Stralfors(Printing)

SAP Phone

Business Activity

Management

Easy DMS


Mainstream MaintenanceExt. Maint

(+2%)*

Customer Specific

Maintenance

Ramp-up


(+2%)* Ext. Maint. (+4%)*

Customer Specific Maintenance


(+2%)* Ext. Maint. (+4%)*



(No additional fee, included in SAP Enterprise Support Contract)


SAP Release and Maintenance Strategy (Page 1 of 3)

O c t Ju ne

M a r M a r M a r M a r M a r M a r

2005 2006 2007 2008 2009 2010 2011 2012 2013 201620152014

SAP ERP 6.0

mySAP ERP 2004

SAP R/3 Enterprise

47x200

SAP R/3 Enterprise

47x100

* Overall payment is SAP Standard Support/SAP Premium Support Fee plus additional fee of 2% or 4% of the maintenance base per year

The Best-Run Business Run SAP*

This strategy is also valid for allIndustry-specific add-on applications and SAP enhancements packages for ERP based on the releases above

SAP ERP

2017

D e cD e c



(+2%)*

Customer Specific

Maintenance

Ramp-up

Mainstream MaintenanceE Maint (+2%)*

Ext. Maint. (+4%)*



(+2%)* Ext. Maint.

(+4%)* Customer Specific

Maintenance

Mainstream MaintenanceCustomer Specific

Maintenance


D e cJu ne

M a r M a r M a r M a r M a r M a r

2005 2006 2007 2008 2009 2010 2011 2012 2013 201620152014

SAP CRM 7.0

SAP CRM 2007 (SAP CRM 6.0)

SAP CRM 2005(SAP CRM 5.0)

SAP CRM 4.0



M a r

Ramp-up

D e c M a r

2017

N o v D e c D e c

SAP CRM


Mainstream MaintenanceE Maint (+2%)*



(+2%)* Ext. Maint. (+4%)*



Ju ne

M a r M a r M a r

2005 2006 2007 2008 2009 2010 2011 2012 2013 201620152014

SAP NetWeaver 2007

SAP NetWeaver 2004 (Incl. SAP

BW 3.5)



D e c

2017

D e c D e c

SAP BW


Database and Operating system

Target VersionCurrent Version

ORACLE 9i

Extended Support Ends : 31-07-2010

Release 2 – Oracle patch set 9.2.0.8

ORACLE 10g*

Premier Support Ends : 31-07-2010

Release 2 – Oracle patch set 10.2.0.2

Extended Support Ends : 31-07-2013

Operating System

*Oracle 11g new release scheduled in Q4 2009. During Technical Upgrade, version 11g could be considered once compatible with SAP Components

Sun Solaris 9

Latest Patch – October 2008

Version 5.9

Sun Solaris 10

Latest Patch – May 2009

Version 5.10

Database


SW SAP ISU Programme – Proposed Landscape (After Upgrade)

Workflow

Financials

SAP NetWeaver 2007 (BI)

Exchange Infrastructure (PI 7.0)

Device Management

Basic FunctionAnd

Master DataInvoicing

ContractBilling

PrintWorkbench

SAP CRM 7.0

SAP BAS ECC 6.0

BACS(Bank Direct Debit)

Payment interfaces(Inbound & Outbound)

Siemens interfaces(meter reading)

Collectionagencies

WOC(8 companies)

Stralfors(Printing)

SAP Phone

Business Activity

Management

Easy DMS

Contract AccountReceivable and

Payments

SAP ISUSAP ECC 6.0

SAP ERP 6.0


= As-Is situation = Situation after upgrade to ERP6.0= Low = High

TCO

Sustainability

Business Strategy

Operational Excellence

StrategicFunctionalTechnical

Project Costs

Upgrade Scenarios

ROI/Payback Situation

Benefits

Motivation Risk Reduction TCO ReductionBusiness

Improvement

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

improvedeteriorate

Upgrade Scenarios


TCS Upgrade Offerings

Steady SAP R/3

System

Upgrade Assessment Offering

Tool-based Upgrade

Effort Estimation

Impact Analysis

Upgrade Strategy and Plan

Upgrade Offering

ASAP Upgrade

Methodology

Global delivery with

Significant Offshore Leverage

Upgrade


- 12 -

Pre-Upgrade Assessment and Deliverables

Customer Expectations

Business Value

Modification Assessment

Result Areas

• Value Addition from New Functionalities

• Value Addition from Pre-configured solutions

• Business Case and Functional Benefits

• Analyze Custom Developments and assess Upgrade Impact

• Assess usage statistics of modifications/developments

• Smooth, “No Surprises” Technical Upgrade

• Reduced cost of managing custom developments

Project Planning

• Predictable Plans• Visibility into effort drivers

(Internal and External)

• High Level Project Plan with identification of key dependency areas

Risk Assessment

• Upgrade Project Risks • Risk Mapping and Mitigation Strategy

Pred

ictable a

nd Value G

enerating U

pgrade

High Level Upgrade Project Plan. Approach, Timeline and Effort estimates. Impact analysis on existing business processes. Impact analysis on customer SAP developments. Impact analysis on interfaces and other applications. Technical Upgrade Path. Knowledge Transfer and recommendations.

Deliverables


TCS Value Proposition and Differentiation

Accelerators

• Tools - ACE• Best Practices, Templates

– Analysis Questionnaire– Estimation Work Sheet– Usability Checklist

• Global Delivery Model– Methodology aligned with iQMS

Standard Tools

• RBE• SPDD, SPAU• PREPARE, R3UP• EarlyWatch, QuickSizer• Solution Manager

1

2

34

5

6

1

2

34

5

6

Pre-project Preparation

Project Preparation

Upgrade Blueprint

Upgrade Realization

Final Preparation for Cut Over

Production Cut Over &

Support

Global Delivery Model• Cost Effectiveness• Accelerated Deliveries• Leveraging TCS/SAP Global CoE

ACE - Upgrade Analysis Tool• Complete insight details of Customer Developments, Effort Estimation, Obsolete Syntaxes, Project Plan

TCS Upgrade Methodology


Client Location Version Type Modules TCS Role

Source Target

A Telecom, internet service provider

Iceland 4.6CECC 6.0

Technical FI, CO, SD, MM, PP• Technical Upgrade

• Project Management

A leading aircraft manufacturer

France 4.7ECC 6.0

Technical HR • ABAP Activities

Global energy company France 4.6CECC 6.0

TechnicalFI, CO, SD, MM,PP, PS, CS

• Project Management • ABAP Activities

U.S. Based oilfield services corporation

USA 4.6CECC 6.0

Technical FI, CO, SD, MM, PP• Technical & Functional activities• Project Management

World’s pre-eminent branded snacks businesses

UK 4.6C ECC 6.0

TechnicalFI, CO, SD, MM, PP, PS

• Functional Assessment• Technical Assessment

Leading manufacturer of chemicals, fertilizers, plastics and metals

Saudi Arabia 4.6C ECC 6.0

Technical FI, CO, SD, MM, PP, PS

• Technical Upgrade• BI/ EP implementation• Change Management

Global Automobile manufacturer

Germany 4.6CECC 6.0

Technical Upgrade

FI, CO, SD, MM, PP, PS

• Technical & Functional activities• Project Management

Largest engineering company in the United States

USA 4.6BECC 5.0

Technical HR, XI, EP & BIW • Project Management• Technical & Functional activities

TCS has a wide experience with SAP upgrade projects.TCS has a wide experience with SAP upgrade projects.

TCS – Select SAP Upgrade Experience


TCS’ Upgrade Offering and Key Differentiator

15


Way Forward

Schedule meeting to review document (TCS to schedule with SW) Feedback on Technical Upgrade Approach (SW) Provide high level approach, timeline and efforts for Pre-Upgrade Assessment (TCS) Mandate for Pre-Upgrade Assessment (SW)

Thank You

SW ISU SAP Technical Upgrade_V1[1].0

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