Suzanne Ackerman-Berman
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Transcript of Suzanne Ackerman-Berman
Pick n Pay – a scale business
R63bn turnover
7 countries
>1000 stores
50% Franchised
~100 000 employees
Estimated to have about 28.5% market share of the top 4 players in South Africa
1 FY14 results
“Make the customer Queen and she will make you King”
Core Philosophy 4 legs of a table
Our plan
3
Be ethical
Obey laws and regulations
Be profitable
Contribute resources towards community development & welfare
Obligation to do what is right, just and fair and to
avoid harm
Law is society’s codification of right
and wrong.
The foundation upon which all others rest Economic Responsibilities
Legal Responsibilities
Ethical Responsibilities
Philanthropic Responsibilities
Adapted from: Carroll, 1991
Be a Good Corporate citizen
Multinationals and large
South African corporates, 55 Medium sized
South African companies,
433
Small companies,
1682
PnP corporate stores spend FY2014
Multinationals and large
South African corporates
68%
Medium sized South African
companies 20%
Small companies
12%
PnP corporate stores spend FY2014
ENTERPRISE DEVELOPMENT PROCESS
IDENTIFY
INDUSTRY
SOURCE
SUPPLIER
ASSESS
NEEDS
APPLY
MENTORSHIP
FINANCE
MARKET
ACCESS
Small Business Incubator
To facilitate SMMEs’ and EMEs’ intro to retail through mentorship, guidance and support using the PnP structure
• 3 Tiers of support •BABY < R5m •TODDLER between R5m – R8m •TEEN > R8m
•Giving Access to
Market and mentorship for small entrepreneurs
Nontwenhle Mchunu
former chocolate supplier to PnP
• Coming together – • empowering individuals, • creating jobs, • alleviating poverty
• Advice on and access to Financial assistance
Sibusiso Tshabalala – entrepreneur – charcoal supplier to PnP group
Cwebeni Project • Specialised skills
developed • Environmental impact • Community participation • Electricity and water • Telkom connection
CHALLENGES TO ACCESSING FUNDING
• Slow pace of process
• Complicated application process
• Conduit organisations/ agencies
• Response time adjusted according to size of applicant ( smme/ start ups cannot afford to wait)
• Call centre system for advice and guidance
• Small business cannot navigate through the red tape
• Insufficient communication between market players
• Lack of flexible funding
OUR EXPERIENCES
• Dept of Agric partnership ( Siyasiza , Vrede, Food basket for Africa, Dreamland Piggery )
• DTI funding options (Fairharvest )– timelines do not benefit small business
• Lack of flexibility within parameters ( Rise uniforms )
• Govt contracts do not have favourable payment terms
Vrede, Free State
Bana Bagwala, Mpumalanga
Fairharvest Organic Farm, Limpopo
Fairharvest Organic farm, Limpopo
ED PUBLIC / PRIVATE PARTNERSHIP Access to market
•Off take agreement
•mentorship
infrastructure
•Pack houses
•Transport
•equipment
Financing
•Working capital
Business management
•Accounting skills
•HR/labour
•Quality
•Preferential trading terms
Operational services
•Distribution
•Merchandise
•marketing
Regulatory environment
•compliance Govt
PnP
PROPOSED SOLUTIONS
• Utilise different models for different categories
• Engage with all market players for a comprehensive solution ( banks, retailers, agronomists, technologists etc )
• Flexible solutions driven by business needs
• Limit media exposure until agreed size has been achieved or sustainability guaranteed
HURDLES FOR SMME’S
• Compliance (Health / safety audit, SARS )
• FINANCE
• Business management skills ( business plan, budgeting, cash flow)
• Capital investment ( buildings, boreholes, trucks)
• Infrastructure (Fencing, electricity and security)
“Some opportunities
only come along once
in a life time” Saraah, flower
supplier to Pick n Pay stores
• We have an obligation to
create opportunities
• Enterprise development
builds the nation,
empowers individuals and
helps meet demands of
society – Ackerman Pick n
Pay Foundation
OUTCOMES
• Firm commitment to growing ED in SA
• Clear guidelines , roles and responsibilities
• Efficient and effective PPP with deliverables
• ‘One-stop’ platform for Small Business
ED Process
Identify industry
Source supplier
Assess needs
Source mentorship
Funding
Access to market
Monitor and
measure
invest