SUGARCANE GROWERS ASSOCIATION OF MALAWI...
Transcript of SUGARCANE GROWERS ASSOCIATION OF MALAWI...
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Strategic Plan (2015-2020 FY)
SUGARCANE GROWERS ASSOCIATION OF MALAWI
(SUGAM)
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PREFACE This Strategic Plan (2015-2020) would not be possible without the rich contributions from SUGAM’s key stakeholders comprising out-grower associations, Government, Concern Universal, EU, Solididad, Illovo and others too many to list here. Through their contributions and discussions, the content of Strategic Plan was greatly enriched with experiences and valuable insights that informed the strategic direction of SUGAM for the next five years. Efforts have been made to align the Strategic Plan to the national and global development agenda as enshrined in the MGDS, MDGs and other development instruments, while at the same time bringing it into line with SUGAM’s constitutional mandate, international best practice and instruments in industry.
The Strategic Plan has therefore been designed to provide the future strategic direction of SUGAM through robust resource mobilization, policies, systems and policies, corporate governance and management, ICT and knowledge management, stakeholder engagement, networking and representation, and better management cross-cutting issues regarding HIV and AIDS at the workplace, gender and equity, health and safety, and good environment management practices .
Malawi Institute of Management (MIM) would therefore like to acknowledge the role of the team of consultants from the Institute in the development of this Strategic Plan. The team comprised the lead consultant Mr. Joseph Friday Chalamba and Project Manager Dr. Peter Ngoma.
Special thanks should also go to participants to the consultative workshops from Lakeshore Sugarcane Growers Associations and Southern Cane Growers Association, SUGAM President Mr. Frighton Njolomole and the Board of Trustees. And finally, we commend Concern Universal’s Technical Team which comprised Messer Humphrey Nxumalo, Girward Zimba, Tenthema Nyondo, Wanagwa Msowoya, James Muhowa, James Nangoma, Steven Kachira and Mrs. Misozi Magaleta for their immense contributions and support.
Prepared By
Malawi Institute of Management P.O Box 30801
Lilongwe Malawi
Fax: +265 01 710 609 Tel: + 265 01 710 866
Email: [email protected]
With Support from:
Government of Malawi
The European Union
And
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TABLE OF CONTENTS
PREFACE ................................................................................................................................................................. i
LIST OF ACRONYMS ............................................................................................................................................... iv
THE CHAIRMAN’S REMARKS ................................................................................................................................. v
EXECUTIVE SUMMARY .......................................................................................................................................... vi
SECTION ONE: INTRODUCTION ............................................................................................................................. 1
1.1 BACKGROUND ....................................................................................................................................... 1
1.2 OBJECTIVES AND MEMBERSHIP OF SUGAM ......................................................................................... 1
1.3 STRUCTURE OF THE STRATEGIC PLAN .................................................................................................. 2
SECTION TWO: PROCESS, APPROACH AND METHODOLOGY ............................................................................... 3
2.1 PROCESS ................................................................................................................................................ 3
2.2 CONCEPTUAL FRAMEWORK ................................................................................................................. 4
2.3 METHODOLOGY .................................................................................................................................... 4
SECTION THREE: SITUATION ANALYSIS ................................................................................................................. 6
3.1 CONTEXT ............................................................................................................................................... 6
3.2 OVERALL PERFORMANCE ...................................................................................................................... 7
3.2 SWOT ANALYSIS .................................................................................................................................... 8
3.2.1 STRENGHTS ................................................................................................................................... 8
3.2.2 WEAKNESSES ................................................................................................................................. 9
3.2.3 OPPORTUNITIES ............................................................................................................................ 9
3.2.4 THREATS ........................................................................................................................................ 9
SECTION FOUR: STAKEHOLDER ANALYSIS .......................................................................................................... 11
4.1 STAKEHOLDER ENGAGEMENT AND MANAGEMENT .......................................................................... 11
SECTION FIVE: VISION, MISSION, CORE VALUES, KEY PERFORMANCE AREAS (KPAs) ........................................ 12
5.1 SUGAMS’S VISION ............................................................................................................................... 12
5.2 SUGAM’S MISSION .............................................................................................................................. 12
5.3 SUGAM’S CORE VALUES ...................................................................................................................... 12
5.4 SUGAM’S KEY PERFORMANCE AREAS (KPAs) ..................................................................................... 13
SECTION SIX: SUGAM’S STRATEGIC RESPONSE: THEMES, OBJECTIVES, ACTIVITIES ........................................... 14
6.1 STRATEGIC THEME 1: POLICIES, PROCEDURES AND COMPLIANCE .................................................... 14
6.2 STRATEGIC THEME 2: STRENGTHENED GOVERNANCE AND MANAGEMENT ..................................... 14
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6.3 STRATEGIC THEME 3: CORPORATE BRANDING AND VISIBILITY ......................................................... 15
6.4 STRATEGIC THEME 4: STAKEHOLDERS NETWORKING AND COLLABORATION ................................... 16
6.5 STRATEGIC THEME 5: STRENGTHENED ICT AND KNOWLEDGE MANAGEMENT ................................ 16
6.6 STRATEGIC THEME 5: STRENGTHENED FINANCIAL SUSTAINABILITY FOR SUGAM ............................ 17
6.7 BETTER MANAGEMENT OF CROSS-CUTTING ISSUES .......................................................................... 17
SECTION SEVEN: IMPLEMENTATION ARRANGEMENTS ...................................................................................... 19
6.1 BOARD AND MANAGEMENT ............................................................................................................... 19
6.2 RESOURCES ......................................................................................................................................... 19
6.3 IMPROVEMENTS IN EFFICIENCY ......................................................................................................... 20
6.4 RISK MANAGEMENT OF STRATEGY IMPLEMENTATION ..................................................................... 20
6.5 MONITORING AND EVALUATION........................................................................................................ 20
6.5.1 GOAL ........................................................................................................................................... 21
6.5.2 MONITORING AND EVALUATION FRAMEWORK ......................................................................... 21
6.5.3 RESPONSIBILITIES ........................................................................................................................ 21
6.1.1 REPORTING ................................................................................................................................. 21
6.1.2 EVALUATION ............................................................................................................................... 22
6.1.3 FINANCING .................................................................................................................................. 22
6.1.4 MANAGEMENT OF THE STRATEGY ............................................................................................. 22
ANNEX 1: SUGAM’S GOVERNANCE AND STRUCTURE ........................................................................................ 23
ANNEX 2: IMPLEMENTATION MATRIX .................................................................................................................. ii
STRATEGIC THEME 1: POLICIES. PROCEDURES AND COMPLIANCE .................................................................. ii
STRATEGIC THEME 2: STRENGTHENED GOVERNANCE AND MANAGEMENT ................................................... v
STRATEGIC THEME 3: CORPORATE BRANDING AND VISIBILITY .................................................................... viii
STATEGIC THEME 4: STAKEHOLDERS NETWORKING AND COLLABORATION ................................................. xi
STRATEGIC THEME 5: STRENGTHENED ICT AND KNOWLEDGE MANAGEMENT............................................ xiv
STRATEGIC THEME 6: STRENGTHENED FINANCIAL SUSTAINABILITY FOR SUGAM ...................................... xvii
STRATEGIC THEME 7: BETTER MANAGEMENT OF CROSS-CUTTING ISSUES ................................................... xx
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LIST OF ACRONYMS
AGM Annual General Meeting
AIDS Acquired Immunodeficiency Syndrome
CSA Cane Supply Agreement
EU European Union
HIV Human Immune Virus
HR Human Resource
ICT Information, Communication, Technology
M & E Monitoring and Evaluation
MGDS Malawi Growth Development Strategy
MIM Malawi Institute of Management
MIS Management Information System
NAS National Adaptation Strategy
NAO National Authorizing Office
SUGAM Sugarcane Growers Association of Malawi
SWOT Strengths, Weaknesses, Opportunities, Threats
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THE CHAIRMAN’S REMARKS
It is my great pleasure that Sugar Cane Growers Association of Malawi (SUGAM) with the help of Concern Universal through Capacity Building Project Phase II with funding from Solidaridad and European Union have developed this Strategic Plan. This Strategic Plan is about re-shaping the future of SUGAM as a Centre of Excellence that is critical in championing and enhancing the livelihoods of sugarcane growers in Malawi. This document will not just build upon the excellent services and care already in existence within the Apex body but will also see us rise to greater heights to the new policy, economic and societal circumstances that we sugarcane farmers will face over the coming years. I am confident that this Strategic plan will assist SUGAM as it get established and developed into an organization in order to achieve its strategic goal and objectives for the benefit of sugarcane farmers in Malawi.
I would like to conclude by paying tribute to all regional members, who together with the Board of Trustees, affiliates and Concern Universal who had joined hands to take up the task whole heartedly. Without their dedication, enthusiasm, flexibility and willingness needful goals and objectives within the Strategic Plan would have been extremely difficult to achieve. Finally, I would like to acknowledge European Union and Solidaridad through Concern Universal and the Government of Malawi for the splendid support they have rendered SUGAM. It is really an invaluable gift to Malawian sugarcane farmers. And to the team of MIM consultant, I recommend you for your professionalism. Thank you, God bless SUGAM FRIGHTON NJOLOMOLE CHAIRMAN
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EXECUTIVE SUMMARY
The Sugarcane Growers Association of Malawi (SUGAM) is a regional and national apex body
registered under the Trustees Act whose mandate is to represent all growers at national level,
including the National Sugar Steering Committee. SUGAM is a result of a two-year Capacity Building
Project of Sugar Out-growers in Nkhotakota and Chikwawa (Phase II) with financial support from
European Union (EU) through NAO and Solidaridad. The project is implemented through Concern
Universal.
This Strategic Plan (2015-2020) comes on the heels of this development and at an opportune time
the drive for regulation, representation and capacity building of the member associations is of
utmost importance.
The process of coming up with this Strategic Plan (2015-2020) covered facilitation and development
of the Strategic Plan (2015-2020 FY) for SUGAM in line with its constitutional mandate and
international best practices. To ensure a consultative and participatory approach, MIM team of
consultants facilitated diagnostic and validation workshops to draw a roadmap of issues that would
be addressed in the development of this Strategic Plan. In order to draw collective action, the MIM
team of consultants presented the planning process where they elucidated: 1) where SUGAM is
today; 2) where SUGAM would want to be; and 3) and how SUGAM would realize its vision,
mandate ( see Figure 1) in line with its core values and direction in the next five year.
The methodology of developing the Strategic Plan (2015-2020) was two-fold: namely, initial desk
review of relevant literature, and diagnostic and validation workshops with internal and external
stakeholders. The team of MIM consultants consulted SUGAM’s Draft Constitution to bring into line
the strategic plan with its mandate. The review also looked at the Malawi Growth and Development
Strategy (MGDS) and the Millennium Development Goals (MDGs) to align the Strategic Plan with the
national and global development agenda. The desk review continued throughout the assignment
where the consultants reviewed other strategic plans and constitutions from Tanzania and South
Africa, among others, in order to inform best practice.
In order to collect primary data, MIM team of consultants used focus group discussions, individual
and group exercises and plenary to undertake a situation appraisal (Kepner-Tregoe) and SWOT
(strengths, weaknesses, opportunities, threats) analysis that informed performance concerns,
issues, problems, successes and challenges facing SUGAM. Through the diagnostic and
brainstorming sessions, performance review looked at all aspects of SUGAM’s functions, systems,
structure, and processes, supporting technologies, resources and skills in line with Tamattey’s
Diamond Framework (Figure 2). The framework ensured that shared values, structures, systems and
procedures, supporting technologies and resources (human and others) were in line with and
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supports the strategic direction of SUGAM. Content analysis was used to analyze the data from the
workshops, culminating into a workshop reports.
Internal and external analysis of SUGAM’s operating environment shows SUGAM, although in
infancy, has registered some positive development in the areas regarding registration and
institution of the Board and its committees, goodwill and support from donors, implementing
partners, Government and the community. SUGAM has represented farmers on different
international fora, and it has showed commitment to network with various stakeholders in the
Sugar industry locally and internationally. Since its establishment, SUGAM has secured an office
space in Lilongwe and plans are underway to build their own office infrustructure in the near future.
The Board has qualified and experienced members with a broad range of competencies of help to
SUGAM. The out grower sugarcane associations under SUGAM have since received training and
attended conferences abroad which have exposed them to new skills and best practice.
While there are successes registered so far, the internal and external environmental analyses reveal
the following challenges, among others:
The agenda to limit sugar export on the EU market and other international markets may likely
affect demand for the product hence this may affect growers in the long run.
Insufficient resources have spawned a donor dependency strategy that may threaten its
sustainability.
High market competition at local and international level (high competitive environment) means
SUGAM has to capacitate its member associations to develop exceptional competitive
advantages to stay ahead and survive.
Capacity building is a challenge. While efforts have been made by implementing partners such as
CU, daunting challenges abound regarding capacity development of the Board and staff as the
Association envisages establishing its secretariat.
There is observable weak approach to gender mainstreaming in its programming as evidenced
from imbalance in the leadership strata of the Association.
SUGAM has not yet put in place a governance and management structure (organogram) to
inform the upcoming Secretariat’s hierarchy of command, intra-communication lines and job
grades and descriptions.
There is weak governance framework that requires separation of powers between non-
executive members from executive ones.
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In order to address these challenges, SUGAM will focus on the following key performance areas
(KAPS):
Resource mobilization and financial sustainability;
Robust Policies, Systems, Procedures and Processes;
Strong regulatory and monitoring framework;
Compliance monitoring and enforcement of member associations;
Good Corporate Governance and Leadership;
Corporate Branding and Visibility
Sound Stakeholder Networking and Representation;
ICT and Knowledge Management;
Mainstreaming and Better Management of Cross-cutting Issues.
SUGAM’s vision, mission, core values and strategic themes are presented in Figure (a) below:
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Figure (a): SUGAM’s vision, mission, core values and strategic themes
SUGAM'S Vision
An empowered sugarcane farmer
SUGAM's Mission
To protect, promote and represent the interest of sugarcane farmers, and create a sustainable operating environment in order
to improve the economic status and well-being of sugarcane farmers.
SUGAM's Core Values:
Transparency and Accountability
Coordination and Networking
Democratic Culture
Gender and Equity
Team Spirit
Safety Healthy and Environmental Conscious
Empowerment
SUGAM's Strategic Themes
Policies, Procedures and Compliance
Strengthened Governance and Management
Corporate Branding and Visibility
Stakeholder Networking and Collaboration
Strengthened ICT and Knowledge Management
Strengthened Financial Sustainabilty
Better Management of Cross-Cutting Issues
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SECTION ONE: INTRODUCTION
1.1 BACKGROUND
The Sugarcane Growers Association of Malawi (SUGAM) is a regional and national apex body
registered under the Trustees Act whose mandate is to represent all growers at national level,
including the National Sugar Steering Committee. SUGAM is a result of a two-year Capacity Building
Project of Sugar Out-growers in Nkhotakota and Chikwawa (Phase II) with financial support from
European Union (EU) through NAO and Solidaridad. The project is implemented through Concern
Universal.
The formation of the apex body falls under result area number four of the project. This, therefore,
is the first step towards creation of a national regulatory framework which will bring together all
industry stakeholders. In Phase I, Lakeshore Cane Growers Association (LCGA) was formed.
The main objective of the project is to reduce poverty through increased income. Specifically, phase
II aims at building the capacity of smallholder growers through increased productivity,
comprehensive training and development and to increase industry efficiency and competitiveness
by improving the environmental, social and economic stability of the sugar industry.
This Strategic Plan (2015-2020) comes on the heels of this development and at an opportune time
the drive for regulation, representation and capacity building of the member associations is of
utmost importance.
1.2 OBJECTIVES AND MEMBERSHIP OF SUGAM
The objective of SUGAM is ten-fold as follows:
1. To protect and defend the interests and rights of sugarcane growers in Malawi.
2. To represent sugarcane growers at both national and international fora.
3. To negotiate the cane supply agreement with millers and any matters incidental to it.
4. To dialogue with and engage government and other relevant stakeholders on matters affecting
sugarcane growers in Malawi.
5. To link sugarcane growers’ associations in Malawi with other business associations with mutual
interests locally and internationally.
6. To promote corporate governance among its member associations through the development
and enforcement of governance standards.
7. To strengthen collaboration and networking and enhance social and economic wellbeing among
smallholder sugar growers in Malawi.
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8. To strengthen and enhance trade with all sugarcane industry stakeholders.
9. To facilitate capacity building initiatives for sugarcane growers’ associations in Malawi.
10. To carry out any activities which are necessary and incidental to achieving its objectives.
Membership to the Association is open to sugarcane growers’ regional associations in line with the
Membership Policy, which is agreed by the Board from time to time. Members pay an annual
subscription fee while new members pay application fees as determined by the Board and approved
by the AGM from time to time in line with the Policy on Membership of SUGAM. Sugarcane
management companies, cane growers trusts are accepted as affiliate members who will not have
voting powers at any meeting of the association.
1.3 STRUCTURE OF THE STRATEGIC PLAN
The remainder of the document is structured as follows:
Section 2: presents the process, approach and methodology used in developing this Strategic Plan.
Section 3: provides a roadmap of issues informing the strategic focus and rationale for SUGAM in
the next 5 years (situation analysis).
Section 4: stakeholder mapping and analysis for SUGAM.
Section 5: unveils SUGAM’s vision, mission and core values.
Section 6: SUGAM’s strategic response and presents the strategic themes, strategic objectives and
activities for the Strategic Plan.
Section 7: discusses implementation arrangements and monitoring and evaluation framework for
the Strategic Plan.
Annex 1: SUGAM’s institutional structure and governance.
Annex 2: implementation plan (matrix) for the Strategic Plan covering the period 2015-2020 (FY).
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SECTION TWO: PROCESS, APPROACH AND METHODOLOGY
2.1 PROCESS
The process covered facilitation and development of the Strategic Plan (2015-2020 FY) for SUGAM in
line with its constitutional mandate and international best practices. To ensure a consultative and
participatory approach, MIM team of consultants facilitated diagnostic and validation workshops to
draw a roadmap of issues that would be addressed in the development of this Strategic Plan. In
order to draw collective action, the MIM team of consultants presented the planning process where
they elucidated: 1) where SUGAM is today; 2) where SUGAM would want to be; and 3) and how
SUGAM would realize its vision, mandate ( see Figure 1) in line with its core values and direction in
the next five year.
Figure 1: Model Depicting SUGAM’s Transition from the Current to the Future
Through this process, the participants comprising the Board, representatives of sugarcane
growers associations and key external stakeholders of SUGAM shared an understanding of their
roles and purpose of the process leading to joint ownership and championship of the process by
SUGAM.
Where are we?
(The current Situation)
How will we reach there ?
(Goals, Strategies, Implementation)
SUGAM's STRATEGIC
PLAN
(2015-2020)
Where, what do we want to
be?
(Vision, Mission Core Values)
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2.2 CONCEPTUAL FRAMEWORK
The guiding conceptual framework for the strategic planning process was derived from David F.R
(2004) Strategic Planning Model which has three parts: strategy evaluation, strategy formulation
and strategy implementation. Using the model, MIM team of consultants evaluated performance of
SUGAM (situation appraisal) in line with its strategy (Strategy Evaluation) and formulated the vision,
mission and core objectives for SUGAM based on findings from internal and external environmental
scanning (Strategy formulation). While implementation of the Strategic Plan (Strategy
implementation) rests in the jurisdiction of the Board, the implementation arrangements, and
monitoring and evaluation frameworks have been highlighted in this document.
2.3 METHODOLOGY
The methodology was two-fold: namely, initial desk review of relevant literature, and diagnostic and validation workshops with internal and external stakeholders. The team of MIM consultants consulted SUGAM’s Draft Constitution to bring into line the strategic plan with its mandate, and the National Adaptation Strategy (2006-2010). The review also looked at the Malawi Growth and Development Strategy (MGDS) and the Millennium Development Goals (MDGs) to align the Strategic Plan with the national and global development agenda. The desk review continued throughout the assignment where the consultants reviewed other strategic plans and constitutions from Tanzania and South Africa, among others, in order to inform best practice.
In order to collect primary data, MIM team of consultants used focus group discussions, individual
and group exercises and plenary to undertake a situation appraisal (Kepner-Tregoe) and SWOT
(strengths, weaknesses, opportunities, threats) analysis that informed performance concerns,
issues, problems, successes and challenges facing SUGAM. Through the diagnostic and
brainstorming sessions, performance review looked at all aspects of SUGAM’s functions, systems,
structure, and processes, supporting technologies, resources and skills in line with Tamattey’s
Diamond Framework (Figure 2). The framework ensured that shared values, structures, systems and
procedures, supporting technologies and resources (human and others) were in line with and
supports the strategic direction of SUGAM.
Content analysis was used to analyze the data from the workshops, culminating into a workshop
reports.
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Skills
Processes
Resources
SHARED VALUES
SUGAM Organization Structure
SUGAM Strategic Plan (2015-2020 FY)
Systems and Procedures Technology
Skills
Processes
Resources
Shared Values
Figure 2: The Diamond Framework (Adapted from Tamattey 2001)
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SECTION THREE: SITUATION ANALYSIS
This section presents a situation and SWOT analysis of SUGAM in light of its strategic intent. In
particular, it presents a roadmap of issues and rationale for SUGAM’s new strategic focus. The
analysis therefore aims to identify bottlenecks in the systems and procedures, structure, supporting
technology, resources and skills (financial, human and other), processes and shared values in
SUGAM encumbrance to the successful implementation of the Strategic Plan. As a means to map
out the future in the next 5 years, an understanding of the issues facing SUGAM presents an up-
front insight into the present situation.
3.1 CONTEXT
Literature on the socio-economic context of sugarcane farmers in Malawi is scanty if not
documented and disseminated at all. However, a communiqué on The Sugarcane Growers
Association of Malawi’s (SUGAM) International Sugar Conference held from 4 to 5 August 2015 at
the Sunbird Capital Hotel in Lilongwe presented a contextual reality of the sugarcane farmers in
Malawi. Under the theme "Transformation of the Sugar Sector through Out-grower Participation"
the following issues were raised by presenters:
The EU has supported the development of Malawi sugar industry since 2006 through financing
reforms (e.g. the sugar industry regulatory framework) smallholder sugarcane schemes
expansions, capacity building and related infrastructure development.
The Government of Malawi is implementing the nation export strategy which has designated
sugarcane products sector development as a priority. As part of this the draft regulatory
framework, extension and advisory services strategy, and investment facilitation strategy have
been developed.
Press Corporation through its two subsidiaries is embarking on a Project RAMA (Raw Material)
which is aiming at increasing ethanol production for its two distilleries in Chikwawa and
Nkhotakota districts. This project will be implemented in partnership with out-growers and will
cover at least 4000 hectares.
Since 2010 capacity building for farmers in Malawi has been provided which targeted
communities in alleviating poverty, promoting sustainable sugarcane production as well as
institutional development of the smallholder farmers. This has improved the lives of the
targeted communities.
Sugarcane production under irrigation is more profitable than rain fed.
Haulage is the single biggest expense in sugarcane production.
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Sugarcane farmers in Malawi have benefited from fair-trade and have improved the livelihood of
their communities through a number of community development projects. These projects cover
the education, health, transport and rural water supply sectors.
Markets are becoming increasingly challenging especially with the EU market reforms and the
volatility of the world price.
In line with challenges the markets are offering, there is therefore need to: 1) address the
challenges by improving yields through implementing good husbandry practices, reducing costs
and complying with international standards; 2) need to strengthen regional cooperation to
promote intra-regional trade; and 3) need for regional governments to strengthen their
legislations to curb illegal imports and smuggling; whilst at the same time promoting cross
border flows of wholly-originating sugar.
It was noted that the last bullet was important hence the need to move very fast on this front.
Otherwise opportunities for African sugar would be lost forever. Given this context, the challenge
for SUGAM is therefore to become the voice of out growers, advocating and lobbying government
and other stakeholders.
3.2 OVERALL PERFORMANCE
Although in infancy, SUGAM has registered some milestones. The Association is now a registered
entity under the trustees Act with full legal mandate to pursue its business ethos. SUGAM has a
functional board with key sub-committees in place to help in its functions with a soaring number of
member associations in place. It has since secured own office space in Lilongwe at Town Hall. There
is growing recognition of the Association by local and international stakeholders including Illovo
with whom they have negotiated a Cane Supply Agreement (CSA).
Stakeholders have since shown their goodwill through financial support e.g. Concern Universal
through the Capacity Building Project of Sugar Out-growers in Nkhotakota and Chikwawa (Phase II)
in collaboration with the EU and Solidaridad. Stakeholder goodwill has helped SUGAM to mobilise
funds and other resources.
A key note platform afforded by stakeholder networking has seen SUGAM represent Malawi at
international workshops in Kenya. SUGAM’s corporate branding efforts have led to development of
a logo and efforts are being fueled to enhance corporate branding and visibility through the
strategies presented in this Strategic Plan. These developments are the most important stepping-
stones to the growth of the Association.
However, a number of challenges need to be addressed if SUGAM is to realize its strategic intent as
follows:
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The agenda to limit sugar export on the EU market and other international markets may likely
affect demand for the product hence this may affect growers in the long run.
Insufficient resources have spawned a donor dependency strategy that may threaten its
sustainability.
High market competition at local and international level (high competitive environment) means
SUGAM has to capacitate its member associations to develop exceptional competitive
advantages to stay ahead and survive.
Capacity building is a challenge. While efforts have been made by implementing partners such as
CU, daunting challenges abound regarding capacity development of the Board and staff as the
Association envisages establishing its secretariat.
There is observable weak approach to gender mainstreaming in its programming as evidenced
from imbalance in the leadership strata of the Association.
SUGAM has not yet put in place a governance and management structure (organogram) to
inform the upcoming Secretariat’s hierarchy of command, intra-communication lines and job
grades and descriptions.
There is weak governance framework that requires separation of powers between non-
executive members from executive ones.
There are weak policies, systems and procedures in most functional areas that need to be
reviewed e.g. procurement, audit, accounting and HR, inter alias.
3.2 SWOT ANALYSIS
Internal strengths and weaknesses (internal audit), coupled with external opportunities/threats and
a clear statement of mission provides the basis for establishing objectives and strategies for SUGAM
in this document. Objectives and strategies are established with the intention of capitalizing upon
internal strengths and overcoming weaknesses. External audit reveals key opportunities and threats
for SUGAM that has enabled it formulate strategies to take advantage of the opportunities and
avoid or reduce the impact of the threats (David F.R 2004). The findings of SUGAM’s internal and
external audits are presented as follows:
3.2.1 STRENGHTS
So far SUGAM has a board in place with a clearly stated mandate in its constitution as registered
entity. SUGAM has received goodwill and support from doors including the capacity building
initiative by CU. Good working relations with farmers and communities give assurance of a
sustainable drive to achieving its mandate. The Board comprises technical experts in a number of
areas that can be tapped where needed. SUGAM is distinct in that it has specialised commodity in
sugarcane hence getting better at what it does. SUGAM has its office space to undertake its
functions and has capital assets in terms of land for cultivation and available water for irrigation in
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its catchment areas. Finally, SUGAM enjoys good leadership from its founding members at the
Board.
3.2.2 WEAKNESSES
The weaknesses are as follows:
Weak corporate governance as evidenced from lack of separation of powers between non-
executive leadership from executive.
Non-functional secretariat and lack of governance structure.
Weak financial resource hence relies on donors and levies it charges its member associations. As
CU folds up assistance in 2015, SUGAM’s sustainability is therefore threatened as it cannot
finance its operations on levies alone.
Weak supporting technologies in terms of IT, vehicles and office equipment and furniture.
Lack of own land to build office block.
Weak policies, systems and procedures in its operations.
Weak regulatory framework for monitoring member associations’ compliance and behaviour.
3.2.3 OPPORTUNITIES
The opportunities SUGAM will explore in this Strategic Plan are as follows:
Acceptance by stakeholders i.e. affiliated members.
Availability of regional bodies to network with for learning and growth.
Community goodwill for execution of its projects and programme support.
Goodwill of donors e.g. CU for resource mobilization and support.
Formation of Sugarcane Act will support SUGAM’s business mission.
Presence of readily available and committed of buyers e.g. Illovo, Ethanol.
Government goodwill and support through the national development agenda and the
Sugarcane Act.
Growing number interested in sugarcane growing hence more people coming into the industry:
guaranteeing growing membership.
Availability of Malawi farmers union to provide forum representing SUGAM at national level.
3.2.4 THREATS
The following are the threats facing SUGAM:
Lack of competition on the market for sugarcane buyers hence low bargaining power of the
Association in pricing of sugarcane and limited switching opportunities available for the farmers.
High interest rates from lending institutions making investments unaffordable to most farmers
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Land Act issues not followed and reinforced.
Instability of sugar market due to the limit of sugar export on the EU market and other
international market. This is likely affect demand for the product hence this may affect growers
in the long run.
Entry of new competing farmers not under SUGAM may affect sugar prices e.g. farmers from
Salima as they will be scrambling for the same market.
Climate change affecting rainfall patterns with associated risks of filtration and land degradation
due to wanton cutting down of trees along river banks. These may affect water flow in rivers for
irrigation.
Donor dependency will threaten SUGAM’s sustainability in the event of donor fatigue.
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SECTION FOUR: STAKEHOLDER ANALYSIS
4.1 STAKEHOLDER ENGAGEMENT AND MANAGEMENT
SUGAM will endeavor to manage its key stakeholders in order to build long lasting and mutual
relationships. In pursuing this course, SUGAM will engage, manage closely, keep informed and keep
satisfied all its key stakeholders. Table 1 presents an analysis of SUGAM’s key stakeholders in terms
of their interests, power and influence.
Table 1: Stakeholder Matrix Indicating SUGAM’s Key Stakeholders.
Stakeholder Interest Power Influence
Government National development
Political stability
Constitutional mandate and policy making
National development priorities and focus
Development partners Macroeconomic and political stability at global and national levels
Regulates global and national policies and development agenda
Global and national development priorities and focus
Member associations
Service delivery, profitability / Financial viability and sustainability
Protection from exploitation
Power to lobby for deregulation of SUGAM
Decide nature of relationship with SUGAM
Mobilizes support/opposition and resources for regulation and compliance of member associations
Millers and Ethanol Financial viability and sustainability
Demand for quality service delivery
Power to influence direction of the Cane Supply Agreement
Influences pricing on the market
Community Leadership (traditional and community leaders)
Protection from exploitation
Socio-economic development
Power to stop SUGAM’s projects in communities
Mobilizes or demobilize support and local resources for project implementation
Prioritises development agenda in their communities
Parliament Legislative assemblage Constitutional supporting powers and protection of SUGAM’s interest
Constitution amendments and protection of SUGAM’s interest
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SECTION FIVE: VISION, MISSION, CORE VALUES, KEY PERFORMANCE AREAS (KPAs)
This section presents the vision, mission, core values and key performance areas for SUGAM.
5.1 SUGAMS’S VISION
An empowered sugarcane farmer
5.2 SUGAM’S MISSION
To protect, promote and represent the interest of sugarcane farmers, and create a sustainable
operating environment in order to improve the economic status and well-being of sugarcane
farmers.
5.3 SUGAM’S CORE VALUES
In pursuit of its mission and vision, SUGAM shall be guided by the following shared core values:
Transparency and Accountability: we safeguard good corporate governance practice at all times and we shall be an open book to account for deeds to our stakeholders.
Coordination and Networking: SUGAM shall thrive on strategic relationships it cultivates with its
networks and partners for learning and growth of the Association.
Democratic Culture: SUGAM shall endeavour to address its business in line with democratic
principles of rule of law, human dignity, human rights and expression of freedoms, popular voice
and opinion, and participation of its members.
Gender and Equity: SUGAM shall uphold principles of gender in line with the national gender
policy and thrive to promote women in leadership.
Team Spirit: the whole is better than the sum parts of it” shall be the ethos in yielding team
spirit at SUGAM. Efforts will be made to ensure that effective teams are built and that team
spirit remains a lasting impression on its members and functions at all times.
Excellence in Service: high quality service delivery shall be the ultimate goal of SUGAM through
efficient and effective implementation of its programmes and functions.
Safety, Health and Environmental Conscious: SUGAM shall ensure that the safety and health of
its members and the environment are safeguarded through mainstreaming national policies in
safety and health and environment into its core and peripheral functions at all times.
Respect and Humility: SUGAM shall ensure respect and dignity of its members and stakeholders
foremost. Humility shall remain a feature in all its interactions with stakeholders.
Empowerment: SUGAM shall work to empower its members and communities in its catchment
areas.
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5.4 SUGAM’S KEY PERFORMANCE AREAS (KPAs)
The key performance areas for SUGAM are as follows:
Robust Policies, Systems, Procedures and Processes;
Strong regulatory and monitoring framework;
Compliance monitoring and enforcement of member associations;
Good Corporate Governance and Leadership;
Corporate Branding and Visibility
Sound Stakeholder Networking and Representation;
ICT and Knowledge Management;
Mainstreaming and Better Management of Cross-cutting Issues.
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SECTION SIX: SUGAM’S STRATEGIC RESPONSE: THEMES, OBJECTIVES, ACTIVITIES
This section presents SUGAM’s strategic response. We present our strategic themes, goals,
objectives and activities for the Strategic Plan as follows:
6.1 STRATEGIC THEME 1: POLICIES, PROCEDURES AND COMPLIANCE
GOAL: To have a compliant SUGAM.
STRATEGIC OBJECTIVE 1. To enhance compliance of policies and procedures across all functions at
SUGAM and out grower associations at all times.
ACTIVITIES:
1. Develop and implement compliance monitoring and regulatory framework for all Sugar Out-
growers member associations.
2. Develop and implement Finance and Audit policies and procedures for the Secretariat.
3. Adapt, develop and implement Labor Policy for Sugar out-growers associations.
4. Develop and implement conditions of service for the Secretariat.
5. Develop and implement HR policy.
6. Adapt and implement Procurement Policy for Secretariat.
7. Develop and implement Risk Management Framework for Secretariat
8. Develop and implement Communication policy (internally and externally).
9. Develop and implement Fraud Policy for Secretariat
10. Develop and implement Monitoring and Evaluation procedure for secretariat
11. Develop and implement recruitment policy for secretariat
6.2 STRATEGIC THEME 2: STRENGTHENED GOVERNANCE AND MANAGEMENT
GOAL: To establish an effective and efficient governance and leadership system at SUGAM
STRATEGIC OBJECTIVE 1: To strengthen organisational governance and leadership at all times.
ACTIVITIES:
1. Develop and implement governance structure.
2. Develop and implement the secretariat structure and management.
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3. Undertake functional review to inform job and salary grading within Secretariat.
4. Implement the Strategic Plan (2015-2020)
5. Assess Board capacity to inform implementation of capacity action plans for the members of the
Board.
6. Conduct Board orientation sessions.
7. Develop and implement board performance charter.
8. Review and implement management performance charter.
9. Develop and implement a succession plans.
10. Launch and disseminate SUGAM’s constitution.
11. Develop Terms of Reference for Sub-committees of the Board.
12. Undertake periodic Board evaluations to inform capacity needs.
STRATEGIC OBJECTIVE 2: To strengthen transparency and accountability within SUGAM at all times.
ACTIVITIES:
1. Orient members on core values and aspirations of SUGAM.
2. Conduct periodic audit for staff for the Secretariat assets and resources.
3. Develop and orient all staff on code of conduct.
4. Develop and implement open door policy.
6.3 STRATEGIC THEME 3: CORPORATE BRANDING AND VISIBILITY
GOAL: To position SUGAM’s brand and visibility in the eyes of stakeholders.
STRATEGIC OBJECTIVE 1: To increase awareness of SUGAM to all stakeholders by 50% by 2016.
ACTIVITIES:
1. Implement SUGAM and the Strategic Plan (2015-2020)
2. Launch awareness and publicity campaigns (e.g. through radio programs) of SUGAM
3. Design and develop promotional materials bearing SUGAM’s brand and logo e.g. calendars,
brochures, banners, golf shirts/t-shirts, caps and zitenje.
4. Hold stakeholder symposiums and orientation sessions with key stakeholders
5. Develop and implement Information, Education and Communication Strategy for SUGAM.
6. Participate in trade forums.
7. Develop and implement a Branding and Visibility Strategy.
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8. Establish own communication infrastructure including website and email, telephone number,
Post Office Box Number
9. Design, develop and disseminate SUGAM Newsletter ( e-newsletter and hard copy).
6.4 STRATEGIC THEME 4: STAKEHOLDERS NETWORKING AND COLLABORATION
GOAL: To have a robust network of stakeholders for representation, communication and
networking.
STRATEGIC OBJECTIVE 1: To strengthen stakeholders networking at all times.
ACTIVITIES:
1. Create linkages and networks with similar international organizations locally and abroad.
2. Conduct a comprehensive stakeholder mapping and analysis.
3. Develop a comprehensive Public Relations Strategy.
4. Conduct Bi-annual stakeholder symposiums.
5. Build the capacity of the sugar out grower second grade associations in Leadership and Group
Dynamics and Networking Strategies.
6. Conduct stakeholder needs assessment on program/project areas.
7. Conduct quarterly learning visits for Networks
8. Conduct collaborative and consultative meetings with potential stakeholders.
9. Advocate and develop a common implementation strategy for collaboration with networks.
10. Review and share beneficiary information with other implementing partners in similar
interventions.
6.5 STRATEGIC THEME 5: STRENGTHENED ICT AND KNOWLEDGE MANAGEMENT
GOAL: To have a robust platform for cross-fertilization of information with stakeholders.
STRATEGIC OBJECTIVE 1: To create a platform for documentation and dissemination of information
for organization learning and growth.
ACTIVITIES:
1. Update and consolidate an integrated Out-grower Management and Information System (MIS)
Strategy.
2. Update, launch and manage an interactive SUGAM Website ( catalogues, emails for secretariat
staff)
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3. Undertake Research and Development (R&D).
4. Document and disseminate research findings, best practice and lessons learnt.
5. Develop and implement extension technology using SMS Alerts.
6. Develop and automate organizational processes.
7. Adopt, implement, and manage the Sustainable Management Tool (SMT) developed by
Solidalidad.
6.6 STRATEGIC THEME 5: STRENGTHENED FINANCIAL SUSTAINABILITY FOR SUGAM
GOAL: To strengthen financial position of SUGAM for sustainability.
STRATEGIC OBJECTIVE 1: To enhance resource base for the implementation of activities for SUGAM
at all times.
ACTIVITIES:
1. Develop Resource Mobilization Strategy for SUGAM.
2. Constitute a resource mobilization committee.
3. Draft and implement terms of reference for the resource mobilization committee.
4. Develop action plan for the resource mobilization.
5. Develop unsolicited proposals for funding.
6. Develop own infrastructure including office, hall and conference facilities
7. Adopt and replicate low cost production techniques, innovations and conservation agriculture
technologies for all first grade sugar out-grower associations’ famers.
8. Train first grade sugar out-grower associations business and financial management.
6.7 STRATEGIC THEME 7: BETTER MANAGEMENT OF CROSS-CUTTING ISSUES
GOAL: Cross-cutting issues managed better.
STRATEGIC OBJECTIVE 1: To strengthen health status of staff and member associations through
good management of HIV/AIDS and Wellness Programmes at SUGAM by
2018.
ACTIVITIES:
1. Develop, launch and implement HIV and AIDS workplace policy.
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2. Develop links and networks with implementing partners e.g. Malawi Business Coalition against
HIV and AIDS; AWiSa (GIZ); and NAC.
3. Establish an HIV and AIDS Workplace Committee.
4. Train and orient the HIV and AIDS Workplace Committee.
5. Launch HIV and AIDS workplace Policy and Programme
6. Procurement of HIV/AIDS and wellness materials.
7. Develop HIV/AIDS and Wellness structures at workplace.
8. Include HIV and AIDS column in SUGAM in-house newsletter.
STRATEGIC OBJECTIVE 2: Mainstream gender and equity in all policies and functions of SUGAM and
member associations by 2018.
ACTIVITIES:
1. Develop and implement a gender and equity mainstreaming policy.
2. Hold gender sensitization workshops with staff and member associations.
3. Include gender and equity column in in-house newsletter.
STRATEGIC OBJECTIVE 2: Mainstream health and safety issues in all policies and functions of
SUGAM and member associations by 2018.
ACTIVITIES:
1. Develop and implement health and safety mainstreaming policy.
2. Establish an health and safety committee
3. Draw terms of reference for the health and safety committee
4. Hold health and safety workshops with staff and member associations
5. Include health and safety issues column in in-house newsletter.
STRATEGIC OBJECTIVE 3: Mainstream environmental management issues in all policies and
functions of SUGAM and member associations by 2018.
ACTIVITIES:
1. Develop and implement an environmental management mainstreaming policy.
2. Establish an environmental management committee.
3. Draw terms of reference for the environmental management committee.
4. Hold gender sensitization workshops with staff and member associations on environmental
management mainstreaming policy.
5. Include environmental management issues column in in-house newsletter.
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SECTION SEVEN: IMPLEMENTATION ARRANGEMENTS
Successful implementation of this Strategic Plan rests on leadership and commitment from the
Board. In addition, the Strategic Plan will require full involvement of all sugar out-grower member
associations represented at Board and Association levels, key actors and stakeholders within the
sugar industry, Government and implementing partners. Involvement of key stakeholders is critical
to mobilizing goodwill, financial and human resources existing outside SUGAM. SUGAM has to
address the capacity gaps highlighted in this Plan and pursue the much needed resource
mobilization drive for proper implementation of the planned strategies. This section therefore
addresses challenges and critical concerns that are related to the implementation process of the
Strategic Plan.
6.1 BOARD AND MANAGEMENT
In the short to medium term (2015-2017 FY) of the implementation, it is expected that the Board
through its committees will exercise all its authority to put in place the Secretariat with functional
management that will eventually assume the ultimate responsibility of implementing this Strategic
Plan and take over the operations of SUGAM. In due course, SUGAM wants to see that
Management, heads of departments assumes full responsibility of implementing the Strategic Plan
and SUGAM’s operations. The Board will then have an oversight role over Management in
implementing the Strategic Plan. However, it is important to note that this separation of powers
between the non-executive and executive members may not be achieved within the shortest period
of time due to financial constraints. The Board will anticipate incremental changes in its governance
and management initiatives while at the same time ensure that a resource mobilization framework
is developed and implemented timely, and that the capacity gaps identified are addressed to enable
it implement the Strategic Plan.
6.2 RESOURCES
To implement this Strategic Plan, SUGAM will require mobilizing and investing resources. While
there are other existing funding mechanisms such as the levy collection and donor support from CU
and her partners, SUGAM will vigorously implement resource mobilization strategies highlighted in
this Strategic Plan. SUGAM will therefore strengthen good relationship with Government,
implementing partners and key stakeholders that would continue to support its course through
goodwill, financial and human resources. To reinforce this relationship, SUGAM will build the
necessary capacity and put emphasis on improving the absorption capacity of stakeholder support,
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networking and enhancing accountability and transparency in planning, implementation, monitoring
and accounting of resources provided.
6.3 IMPROVEMENTS IN EFFICIENCY
SUGAM will ensure measures are put in place to maximize the use of available resources. First, it will
pursue and emphasize improved costing of its activities to avoid wastage and inefficiency in the use
of resources. Second, SUGAM will ensure proper use and scheduled maintenance of facilities,
equipment and vehicles to reduce costs associated with idle capacity. Lastly, SUGAM will leverage
on IT to reduce cost through adoption of direct internal and external paperless communication and
below the line communication while at the same time adopting and cascading low-cost production
technologies across its member associations and sugarcane farmers.
6.4 RISK MANAGEMENT OF STRATEGY IMPLEMENTATION
SUGAM understands risks that may affect the successful implementation of the Strategic Plan. The
following table discusses the risks, gives a perception of the level for each identified risk and
proposes mitigation measures and strategies.
Table 2: Risk Analysis Matrix for MAB Strategic Plan
6.5 MONITORING AND EVALUATION
The successful implementation of this Strategic Plan depends in part on monitoring and evaluating
(M&E) of its activities. A well designed M&E framework will provide feedback critical for tracking
progress on implementation of this Strategic Plan, enabling board and management make fact-
based and informed decisions. SUGAM will monitor and evaluate this plan in its annual and
Risk Factor Perceived Risk Level Mitigating Strategies
Heightened expectation of SUGAM to influence stakeholders to support its functions.
High Proactive Public Relations and continuous information dissemination and communication
Customized training and orientation of key stakeholders
Increased accountability and transparency
Enhanced networking
Resistance by members to comply with Board approved standards.
High Orientation and training of change agents
Proactive Public Relations and continuous information dissemination and communication
Change in leadership and structure to influence changes in the Constitution.
Low Continuous strengthening of SUGAM whose existence and performance is independent of the personality of the head
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quarterly reporting on the Performance Contract to the Board, and this will be controlled and
normalized through reports during meetings.
6.5.1 GOAL
The overarching goal of M&E in the implementation of this Strategic Plan is to provide relevant performance information for well informed decision making.
6.5.2 MONITORING AND EVALUATION FRAMEWORK
Monitoring and Evaluation of this strategic plan will be based on the framework presented in the
following sections:
6.5.2.1 RESPONSIBILITIES
The Board has the ultimate responsibility for monitoring the implementation of this Strategic Plan.
The President through various committees will exercise individual oversight to monitor the
performance of this Plan in accordance to the activities indicated in the implementation matrix. A
Monitoring and Evaluation Committee for the Strategic Plan will be formed with the following key
responsibilities:
Develop a reporting template and M&E tool for the Strategic Plan.
Receive, analyze, summarize and consolidate reports and promptly forward them to the Board
and Management every quarter.
Undertake mid-term and end-term evaluation of the Strategic Plan.
Report the Performance Contract.
Membership of the committee will be drawn from membership of the Board of Trustees and ex-
officios from the various professions based on key proficiencies that members can bring into the
working of committee such as sugarcane production, project management data analysis and
research, human resource management, marketing, ICT, information and knowledge management,
financial management, quality assurance etc. The Committee will be chaired by the Chairperson of
the Board. Responsibility for collecting, analyzing and reporting performance data for each indicator
will be assigned based on the technical area. The responsibility for maintaining this data base will be
assigned to an appointed member of the committee. The indicators, baselines and the targets will
be derived from the outcomes of the strategic objectives in section 6.0 and the outputs for the
activities in the implementation matrix.
6.5.2.2 REPORTING
Board committees will submit reports to the Board through the M&E Committee on a quarterly and
annual basis. The report will be on a structured format providing information on the performance of
their departments, and it should explain any variation from expected performance, discuss
challenges and constraints faced, highlight lessons learnt and draw the necessary recommendations
on any facilitation required to improve on performance. The M&E Committee will analyze,
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summarize and consolidate the reports for submission to the Board. The Chairperson shall present
annual reports at an Annual General Meeting (AGM).
6.5.2.3 EVALUATION
An external evaluator will conduct Midterm and End term evaluations on the implementation of this
Strategic Plan. If for any reason, there is a significant unexplained variation in performance in a very
critical indicator in the Plan, an Ad hoc evaluation may be conducted to inform decisions on possible
interventions in such an area.
6.5.2.4 FINANCING
Monitoring and evaluation activities, and in particular annual surveys and evaluations will be
financed through budgeted provisions of SUGAM.
6.5.3 MANAGEMENT OF THE STRATEGY
SUGAM will use the extrapolations drawn from the monitoring and evaluation exercises to make
informed decisions regarding the delivery of the Strategic Plan function, resource allocation, policy
and issues of accountability. For successful management of the Strategic Plan, the following are
critical.
6.5.3.1 Mechanisms
Mechanisms for data collection and storage will be created. In addition, annual surveys on critical
indicators like stakeholder satisfaction and awareness surveys, work environment and employee
satisfaction surveys will be conducted. The following tools will be used to implement this Strategic
Plan.
The Annual Performance Contract targets for Board, Management and SUGAM members of staff
will be derived from this Strategic Plan.
Annual work plans will be derived from the implementation matrix in this Strategic Plan and the
status of implementation of preceding year’s targets.
Annual budgets for SUGAM will be based on annual work plans.
The Performance Appraisal System will be used to cascade performance contracts to
Management and individual members of staff in SUGAM.
The Strategy may be reviewed at any time based on changing realities.
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ANNEX 1: SUGAM’S GOVERNANCE AND STRUCTURE
According to its Constitution, governance of SUGAM consists of the Board of Trustees of the
Association which shall consist of 10 members. The Board of Trustees shall be elected at the AGM.
Election will be through nomination by the Regional Association. Each regional association shall
nominate an equal number of people to serve in the Board. The trustees shall elect from among
their number a Chairperson who shall preside over all meetings of the association. The trustees shall
receive honoraria for their services but shall be entitled to be reimbursed all expenses reasonably
incurred by them in the exercise of their duties. In terms of qualifications the following applies:
No person shall serve in the Board whilst holding another position at their Regional Association
or Local Association. Any person nominated to serve in the Board shall automatically relinquish
any leadership position at the regional and local association if any.
No person shall be eligible to be elected to serve in the Board if they have any leadership
position in political party or serve in a public office as a Member of Parliament or councillor.
The minimum qualification for a trustee is Malawi School Certificate of Education.
The Board of Trustees shall work through sub-committees. The following are the sub-committees:
Audit and Finance
Appointments and Disciplinary,
Technical and Extension services,
Special committees
To ensure good corporate governance practice of transparency and accountability and to reduce
conflict of interest of the governance head, the Chairperson of the Board shall not be a member of
any of the sub-committees referred to above. The specific modalities to enhance good corporate
governance at SUGAM are as follows:
The sub-committees shall be chaired by any member of the Board other than the Chairperson.
Each sub-committee shall co-opt two members from the Regional Associations. Members will
not have to relinquish their positions upon being co-opted into the sub-committee. Non-
members of the SUGAM can be co-opted into the sub committees based on their expertise.
Each sub-committee shall have five members.
The Board will at its discretion determine the terms of reference for each sub-committee and
may amend them from time to time.
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In order to separate non-executive powers from executive one, SUGAM will ensure that a
Secretariat is established with a comprehensive organization structure. The Board will therefore
devolve the role of implementation to management as the implementation arm of SUGAM while
the Board reverts to its legitimate oversight role.
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BOARD
Sub-Committees
CEO
Finance & Admin Manager Technical & Ext. Services
Manager
Accountant
HR & Administrative Ass.
Office Assistant Driver
Compliance
Officer
Regulation
Officer
Secretary
Figure A1.1: SUGAM Tentative
Organogram
Ext. Services
Officer
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ANNEX 2: IMPLEMENTATION MATRIX
STRATEGIC THEME 1: POLICIES. PROCEDURES AND COMPLIANCE GOAL: To have a compliant SUGAM.
STRATEGIC OBJECTIVE 1: To enhance compliance of policies and procedures across all functions at SUGAM at all times.
Activities Resources/Tools Cost (MK000)
Start End Output(s) Assumptions Responsible
1. Develop and implement compliance monitoring and regulatory framework for all Sugar Out-growers member associations
Consultant
Orientation sessions
10,000,000 Sept 2015
Mar 2017
Regulatory framework for all Sugar Out-growers member associations developed and implemented
Availability of funds
Board commitment
Chairperson
2. Develop and implement Finance and Audit policies and procedures for the Secretariat
Consultant
Orientation sessions
8,000,000 Sept 2015
Dec 2015
Finance and Audit policies and procedures developed and implemented
Availability of funds
Board commitment
Commitment of associations
Chairperson/Board
3. Adapt, develop and implement Labor Policy for Sugar Out-growers association
Labour Act
Orientation sessions
Consultant
10,000,000 Sept 2015
Dec 2015
Labor Policy for Sugar Out-growers association developed and implemented
Availability of funds
Board commitment
Chairperson/Board
4. Develop and Labour Act 10,000,000 Sept Mar Conditions of Availability of Chairperson/Board
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implement conditions of service for the Secretariat
Bench marking
Orientation sessions
Consultant
2015 2016 service for the Secretariat developed and implemented
funds
Board commitment
5. Adapt and implement Procurement Policy for Secretariat
Funds
Consultant
Bench marking
Orientation sessions
5,000,000 Oct 2015
Dec 2015
Procurement Policy for Secretariat developed and implemented
Availability of funds
Board commitment
Chairperson/Board
6. Develop and implement Risk Management Framework for Secretariat
Funds
Bench marking
Orientation sessions
Consultant
10,000,000 Oct 2015
Feb 2016
Risk Management Framework for Secretariat developed and implemented
Availability of funds
Board commitment
Chairperson/CEO
7. Develop and implement Communication policy (internally and externally)
Funds
Bench marking
Orientation sessions
10,000,000 Oct 2015
Mar 2016
Communication policy (internally and externally developed and implemented
Availability of funds
Board commitment
Chairperson/Board
8. Develop and implement Fraud Policy for Secretariat
Funds
Bench marking
Orientation sessions
10,000,000 Jan 2016
Mar 2016
Fraud Policy for Secretariat developed and implemented
Availability of funds
Board commitment
Board/Chairperson
9. Develop and Implement Monitoring and Evaluation procedure
Consultant 5,000,000 Jan 2016
Mar 2016
Monitoring and Evaluation procedure for secretariat
Availability of funds
Board commitment
Chairperson/Board
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for secretariat developed and implemented
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STRATEGIC THEME 2: STRENGTHENED GOVERNANCE AND MANAGEMENT
GOAL: To establish an effective and efficient governance and leadership system at SUGAM.
STRATEGIC OBJECTIVE 1: To strengthen organisational governance and leadership at all times.
Activities Resources/Tools
Cost (MK000)
Start End Output (s) Assumptions Responsible
1. Develop and Implement governance structure
Consultant
Orientation sessions
15,000,000 Nov 2015 Dec 2015 Governance structure developed and implemented
Availability of funds
Board commitment
Chairperson/Board
2. Develop and Implement the secretariat structure and management
Consultant
Orientation sessions
To be done alongside 1
Nov 2015 Dec 2015
Secretariat structure and management developed and implemented
Availability of funds
Board commitment
Chairperson /Board
3. Undertake functional review to inform job and salary grading within Secretariat
Consultant
Orientation sessions
To be done alongside 1
Jan 2016 Mar 2016 Job and salary grading within Secretariat developed and implemented
Availability of funds
Board commitment
Chairperson /Board
4. Implement the Strategic Plan (2015-2020)
Funds
Board
Annual Total Budget
Ongoing Ongoing Strategic Plan (2015-2020) implemented
Availability of funds
Board commitment
Chairperson/Board
5. Assess Board capacity to inform implementation of capacity action plans for the members of
Funds
Consultant
12,000,000 July 2016 July 2016 Capacity action plans for the members of the Board assessed and implemented
Availability of funds
Management commitment
Chairperson/ Board
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the Board.
6. Conduct Board orientation sessions.
Consultant
Funds
8,000,000 Oct 2016
After first term
Board orientation session conducted
Availability of funds
Management commitment
CEO
7. Develop and implement board performance charter.
Consultant
Funds
5,000,000 March 2016
April 2016
Board performance charter developed and implemented
Availability of funds
Management commitment
CEO
8. Review and implement management performance charter.
Consultant
Funds
5,000,000 March 2016
April 2016
Management performance charter developed and implemented
Availability of funds
Management commitment
Board commitment
Board
9. Develop and implement a succession plan.
Funds
Bench marking
Orientation sessions
1,500,000 April 2017
May 2017
Succession plan developed and implemented
Availability of funds
Management commitment
Board commitment
Chairperson/Board
10. Launch and disseminate SUGAM’s constitution.
Funds
Orientation session
3,000,000 Aug 2015
Dec 2015
SUGAM’s constitution launched and implemented.
Availability of funds
Board commitment
Chairperson /Board
11. Develop Terms of Reference for Sub-committees of the board
Funds
Consultant
2,500,000 Feb 2016 April 2016
Terms of Reference for Sub-committees of the board developed and implemented
Availability of funds
Board commitment
Chairperson/board
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12. Undertake periodic Board evaluations to inform capacity needs
Funds
Consultant
20,000,000 Ongoing Ongoing 5 Board evaluations to inform capacity needs conducted
Availability of funds
Management commitment
Chairperson
STRATEGIC OBJECTIVE 2: To strengthen transparency and accountability within SUGAM at all times.
Activities Resources/ Tools
Cost (MK000) Start End Output(s) Assumptions Responsible
5. Orient members on core values and aspirations of SUGAM.
Time
Will be done alongside other meetings
Ongoing Ongoing Orientation of members on core values and aspirations of SUGAM conducted
Having the secretariat
Funds availability
Commitment of the Board/management
CEO
6. Conduct periodic audit for staff for the Secretariat assets and resources.
External auditor
Funds
20,000,000 Ongoing Ongoing 5 periodic audits for staff for the Secretariat assets and resources conducted and reported
Having the secretariat
Funds availability
Management commitment
Board commitment
CEO
7. Develop and implement open door policy.
Funds 500,000 Jan 2016 March 2016
Open door policy developed and developed
Funds availability
Management commitment
Chairperson/CEO
8. Develop and orient all staff on code of conduct.
Time To be done alongside other meetings and activities
Ongoing Ongoing Orientation of all staff on code of conduct conducted
Funds availability
Management commitment
CEO
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STRATEGIC THEME 3: CORPORATE BRANDING AND VISIBILITY
GOAL: To position SUGAM’s brand and visibility in the eyes of stakeholders
STRATEGIC OBJECTIVE 1: To increase awareness of SUGAM to all stakeholders by 50% by 2017.
Activities Resources/Tools Cost
(MK000)
Start End Output(s) Assumptions Responsible
1. Implement SUGAM and the Strategic Plan (2015-2020)
Orientation of staff and members
Strategic Plan document
Annual
Total
Budget
Aug 2015
Aug 2015 SUGAM and the Strategic Plan (2015-2020) implemented
Board commitment
Availability of funds
Chairperson/Board
2. Launch awareness and publicity campaigns (e.g. through radio and TV programs) of SUGAM-
Meetings with stakeholders
Campaign awareness through radio and newspapers
40,000,000 Periodic Periodic Awareness and
publicity campaigns
conducted
Availability of funds
Board
commitment
Chairperson/Board
3. Design and develop promotional materials bearing SUGAM’s brand and logo e.g. calendars, brochures, banners, golf shirts/t-shirts,
Banners
Publishing
Consultant
20,000,000 Periodic Period Promotional materials bearing SUGAM’s brand and logo designed and disseminated
Availability of funds
Management commitment
CEO
4. Hold stakeholder Meetings with 40,000,000 Periodic Periodic 4 stakeholder Availability of Chairperson/CEO
ix | P a g e
symposiums and orientation sessions with key stakeholders
stakeholders
Communication and writing materials.
symposiums and orientation sessions with key stakeholders conducted and reported
funds
Management commitment
5. Develop and
implement
Information,
Education and
Communication
Strategy for SUGAM.
Consultant
Funds
6,000,000 Jan 2016
Mar 2016
Information, Education and Communication Strategy for SUGAM developed and implemented
Funds availability
Management commitment
Chairperson/CEO
6. Participate in trade
forums
Pavilions
Logistics
50,000,000 Periodic Periodic No. of trade for a participated
Funds availability
Management commitment
CEO
7. Develop and
implement a
Branding and
Visibility Strategy.
Consultant
Funds
10,000,000 Jul 2016
Sept 2016
Branding and Visibility Strategy Developed and implemented
Funds availability
Management commitment
CEO
8. Establish own
communication
infrastructure
including website
and email,
telephone
number, Post Office
Box Number
Consultant
Funds
20,000,000 Jan 2016
June 2016
Communication infrastructure established and functional
Funds availability
Management commitment
Chairperson/ Board
9. Design, develop and Consultant 60,000,000 July Quarterly 20 issues (hard Funds Chairperson/CEO
x | P a g e
disseminate SUGAM
Newsletter (e-
newsletter and hard
copy).
Funds
Logistics
2016 every year
copy and e-copy) of SUGAM Newsletter developed and disseminated
availability
Management commitment
xi | P a g e
STATEGIC THEME 4: STAKEHOLDERS NETWORKING AND COLLABORATION
GOAL: To have a robust network of stakeholders for representation, communication and networking
STRATEGIC OBJECTIVE 1: To strengthen stakeholders networking at all times
Activities Resources/Tools Cost Start End Output(s) Assumptions Responsible
1. Create linkages and networks with similar international organizations locally and abroad
Logistics
Contacts
Funds
10,000,000 Aug 2015
Cont. 50% increase in new networks with similar international organizations locally and abroad established and signed
Availability of funds
Board commitment
Management commitment
Chairperson/ Board
2. Conduct a comprehensive stakeholder mapping and analysis
Funds
Secretariat
To be done alongside other duties
Aug 2015
Oct 2015
Stakeholder mapping and analysis conducted
Availability of funds
Board commitment
Management commitment
Chairperson/CEO
3. Conduct Bi-annual stakeholder symposiums
Identification of speakers and participants
Logistics
Funds
To be done alongside other fora
Periodic
Periodic
Bi-annual stakeholder symposiums conducted
Availability of funds
Management commitment
Chairperson/CEO
4. Build the capacity of second grade sugar out-grower
Consultant
Funds
10,000,000 Jul 2016
July 2016
First grade sugar out-grower associations trained in
Availability of funds
Management commitment
Chairperson/CEO
xii | P a g e
associations in Leadership and Group Dynamics and Networking strategies
Leadership and Group Dynamics and Networking strategies
Commitment of member associations
5. Conduct stakeholder needs assessment on program/project areas
Consultant
Funds
12,000,000 Jun 2016
Jul 2016
Stakeholder needs assessment on program/project areas profiled and reported
Availability of funds
Commitment member associations
CEO
6. Conduct quarterly learning visits for Networks
Logistics
Funds
80,000,000 Periodic
Periodic
16 learning visits conducted and reported
Availability of funds
Management commitment
CEO
7. Conduct collaborative and consultative meetings with potential stakeholders
Logistics
Funds
To be done alongside other meetings and activities
Peri
odic
Periodic
No. of meetings held
Minutes of meetings
No. of collaborations signed
Availability of
funds
Stakeholder
commitment
Management
commitment
CEO
8. Advocate and develop a common implementation strategy for collaboration
Logistics
Funds
To be done alongside other meetings and activities
Peri
odic
Periodic
Collaboration strategies participated in and developed
Availability of
funds
Stakeholder
commitment
Management
commitment
CEO
9. Review and share beneficiary
Logistics
To be done alongside
Peri Periodic
beneficiary information with
Availability of
funds
CEO
xiii | P a g e
information with other implementing partners in similar interventions
other meetings and activities
odic other implementing partners in similar interventions documented and shared
Stakeholder
commitment
Management
commitment
xiv | P a g e
STRATEGIC THEME 5: STRENGTHENED ICT AND KNOWLEDGE MANAGEMENT GOAL: To have a robust platform for cross-fertilization of information with stakeholders.
STRATEGIC OBJECTIVE 1: To create a platform for documentation and dissemination of information for organization learning and
growth.
Activities Resources/Tools Cost
(MK000)
Start End Output(s) Assumptions Responsible
1. Update and consolidate an integrated Out-grower Management and Information System (MIS) Strategy.
Consultant
Funds
Orientation
sessions
10,000,000 Jan 2017
Mar 2017
Integrated
Management and
Information System
(MIS) Strategy
developed and
implemented
Availability of
funds
Board
commitment
Chairperson/CEO
2. Update, launch and manage an interactive SUGAM Website (catalogues, emails for secretariat staff)
Consultant
Funds
Orientation
sessions
To be done alongside communication platform
Feb
2016
Feb
2016
Interactive SUGAM
Website developed
and implemented
Availability of
funds
Board
commitment
Chairperson/Board
3. Undertake Research and Development (R&D)
Extension staff
Funds
consultant
20,000,000 Ong
oing
Ongoi
ng
No. of research papers presented
Research reports documented
Availability of
funds
Board
commitment
CEO
xv | P a g e
4. Document and disseminate research findings, best practice and lessons learnt
Personnel
Workshops/
field days
Stationery
To be done alongside symposium, newsletters, websites and other meetings
Ong
oing
Ongoi
ng
Research findings,
best practice and
lessons learnt
documented and
disseminated
Malawi Sugar
Commission
conduct the
research
Availability of
funds for
research
Good
corporation
from the
industry
Availability of
funds
Management
commitment
CEO
5. Develop and implement extension technology ( using SMS Alerts)
Funds
Accessories (cell phones
6,000,000 On
goin
g
On
going
Extension
technology
developed and
implemented
Farmers have
cellular
phones
Good
cooperation
from farmers
Availability of
Secretariat
Availability of
funds
Management
commitment
CEO
xvi | P a g e
6. Develop and automate organization processes
Funds
Consultant
20,000,000 Jan 2018
On-going
Organization
processes
automated
Funds
availability
Management
commitment
CEO
7. Adopt, implement and manage the Sustainable Management Tool (SMT) developed by Solidalidad )
Trained personnel
Orientation sessions
5,000,000 Sept 2015
Ongoing
Functional
Sustainable
Management Tool
(SMT)
SMT
development
successfully
completed
Support from
Solidaridad
to this
approach
Funds
availability
Management
commitment
CEO
xvii | P a g e
STRATEGIC THEME 6: STRENGTHENED FINANCIAL SUSTAINABILITY FOR SUGAM
GOAL: To strengthen financial position of SUGAM for sustainability
STRATEGIC OBJECTIVE 1: To enhance resource base for the implementation of activities for SUGAM at all times.
Activities Resources/Tools Cost (MK000) Start End Output(s) Assumptions Responsible
1. Develop Resource Mobilization Strategy for SUGAM.
Consultant
Funds
Orientation
sessions
10,000,000 Jan
2016
Mar
2016
Resource
Mobilization
Strategy for
SUGAM
developed and
implemented
Availability of
funds
Board
commitment
Chairperson/
Board
2. Constitute a
resource
mobilization
committee.
Orientation
sessions
Stationary
5,000,000 Aug
2015
Dec 2015
Resource
mobilization
committee
constituted and
functional
Board
commitment
Chairperson/
Board
3. Draft and
implement
terms of
reference for
the resource
mobilization
committee.
Orientation
sessions
Stationary
3,000,000 Aug
2015
Dec
2015
Terms of
reference for
the resource
mobilization
committee
drafted and
implemented
Availability of
funds
Board
commitment
Chairperson/
Board
4. Develop
action plan
for resource
mobilization
Funds
Orientation
sessions
Stationary
Consultant
To be done in
line with (4)
above
Aug
2015
Dec
2015
Action plan for
the resource
mobilization
committee
developed and
Availability of
funds
Management
commitment
Resource
mobilization
committee
xviii | P a g e
implemented
5. Develop
unsolicited
proposals for
funding.
Funds
Stationary
15,000,000 Apr
2016
Ongoing No. of
proposals
submitted
vs. No. of
successful
proposals
Funds
availability
Management
commitment
CEO
6. Develop own infrastructure including office, hall and conference facilities
Land
Contractor
Architect
Building
materials
Fittings
120,000,000 Jan
2019
Dec
2020
Own offices
constructed
and
functional
Funds
availability
Management
commitment
Board
commitment
Chairperson/CEO
1. Adopt and
replicate low
cost
production
techniques,
innovations
and
conservation
agriculture
technologies
for all first
grade sugar
out-grower
associations’
Meetings and
orientation
sessions
Funds
Logistics
Trainers
Transport and
logistics
Learning
materials and
stationary
20,000,000 Jan
2017
Ongoing Low cost
production
techniques,
innovations
and
conservation
agriculture
technologies
adopted and
replicated
for all first
grade sugar
out-grower
associations’
Funds
availability
Management
commitment
Board
commitment
Commitment
of first grade
sugar out-
grower
associations
Chairperson/CEO
xix | P a g e
famers.
famers
8. Train first
grade sugar
out-grower
associations
business and
financial
management.
Trainer
Funds
Stationary
Venue
Meals and
accommodati
on
Transport and
logistics
12,000,000 Dec
2016
Dec
2016
No. of
farmers
trained
Training
reports
submitte
d
Funds
availability
Management
commitment
Board
commitment
Commitment
of first grade
sugar out-
grower
associations
Chairperson/CEO
xx | P a g e
STRATEGIC THEME 7: BETTER MANAGEMENT OF CROSS-CUTTING ISSUES
GOAL: Cross-cutting issues managed better
STRATEGIC OBJECTIVE 1: To strengthen health status of staff and member associations through good management of HIV/AIDS and
Wellness Programmes at SUGAM by 2018.
Activities Resources/ Tools
Cost Start End Output(s) Assumptions Responsible
1. Develop, launch and implement HIV and AIDS workplace policy
Facilitator
Workshops
Personnel
4,000,000 Jun
2016
Ongoing HIV and AIDS
workplace policy
developed,
launched and
implemented
Stakeholder
cooperation
Management and
Board commitment
Funds availability
Chairperson/
CEO
2. Develop links and networks with implementing partners e.g. Malawi Business Coalition against HIV and AIDS; AWiSa (GIZ); and NAC.
Institutions profile
Logistics
5,000, 000.00 Jul
2016
Ongoing No. of
Memorandum
s signed and
functional
Stakeholder
cooperation
Management and
Board commitment
Funds availability
Chairperson/
CEO
3. Establish an HIV and AIDS Workplace Committee.
Personnel
Meetings
To be done alongside other administrative activities
Jan 2016
Jan 2016 HIV and AIDS
Workplace
Committee
Established and
functional
Members willing
to partake in the
committee
Management and
Board
commitment
Chairperson/ CEO
4. Train and orient the HIV and AIDS Workplace
Trainer
Stationary
15,000,000 Aug
2016
Ongoing No. of
participants
Management and Board commitment
Chairperson/ CEO
xxi | P a g e
Committee Transport
and logistics
Venue
Learner
material
trained
Post-training
reports
submitted
Members
commitment
Fund availability
5. Procurement of HIV/AIDS and wellness materials
Funds 3,000,000 Apr 2016
May 2016
HIV/AIDS and
wellness materials
procured and
functional
Funds availability
Management
commitment
CEO
6. Develop HIV/AIDS
and Wellness
structures at
workplace.
Funds
Contractors
10,000,000 Jan 2017
Dec 2017
HIV/AIDS and Wellness structures at workplace developed and functional
Funds availability
Management
commitment
CEO
7. Include HIV and
AIDS column in
SUGAM in-house
newsletter
To be done alongside other communication initiatives
Nil July 2016
Quarterly HIV and AIDS column in SUGAM in-house newsletter included and disseminated
Funds availability
Management
commitment
CEO
STRATEGIC OBJECTIVE 2: Mainstream gender and equity in all policies and functions of SUGAM and member associations by 2018.
Activities Resources/Tools Cost Start End Output(s) Assumptions Responsible
1. Develop and implement a gender and equity mainstreaming policy.
Funds
Consultant
Orientation sessions
6,000,000 Jan
2016
Feb 2016
Gender and equity
mainstreaming
policy developed
and implemented
Fund availability
Management
commitment
Chairperson/
CEO
xxii | P a g e
2. Hold gender sensitization workshops with staff and member associations.
Funds
Facilitator
Venue
Logistics
Stationary
Learner materials
To be done alongside other meetings and activities
June
2016
Ongoing No. of gender sensitization workshops with staff and member associations conducted
Workshop reports submitted
Fund availability
Management
commitment
Chairperson/
CEO
3. Include gender and equity column in in-house newsletter
To be done alongside other communication initiatives
Nil July 2016
Quarterly Gender and equity column in SUGAM in-house newsletter included and disseminated
Funds
availability
Management
commitment
CEO
STRATEGIC OBJECTIVE 3: Mainstream health and safety issues in all policies and functions of SUGAM and member associations by 2018
Activities Resources/Tools Cost Start End Output(s) Assumptions Responsible
1. Develop and implement health and safety mainstreaming policy.
Funds
Consultant
Orientation sessions
6,000,000 Jan
2016
Feb 2016
Gender and equity
mainstreaming
policy developed
and implemented
Fund availability
Management
commitment
Chairperson/
CEO
2. Establish a health and safety committee
Personnel
Meetings
To be done alongside other administrative activities
Jan 2016
Jan 2016 Health and Safety
Committee
Established and
functional
Members
willing to
partake in the
committee
Management
and Board
commitment
Chairperson/ CEO
xxiii | P a g e
3. Draw terms of reference for the health and safety committee
Orientation sessions
Stationary
To be done
alongside
other
administrati
ve activities
Feb
2016
Feb 2016
Terms of reference
for the health and
safety committee
developed,
communicated and
implemented
Management and
Board commitment
Chairperson/ CEO
4. Hold health and safety training and workshops with staff and member associations
Trainer
Stationary
Transport and
logistics
Venue
Learner
material
15,000,000 Jul
2016
Ongoing No. of
participants
trained
Post-training
reports
submitted
Management and Board commitment
Members
commitment
Fund
availability
Chairperson/ CEO
5. Include Health and Safety issues column in in-house newsletter.
To be done alongside other communication initiatives
Nil Jul 2016
Quarterly Health and Safety column in SUGAM in-house newsletter included and disseminated
Funds
availability
Management
commitment
CEO
STRATEGIC OBJECTIVE 4: Mainstream environmental management issues in all policies and functions of SUGAM and member associations
by 2018
Activities Resources/Tools Cost Start End Output(s) Assumptions Responsible
1. Develop and implement an environmental management mainstreaming policy.
Funds
Consultant
Orientation sessions
6,000,000 Mar
2016
May
2016
Environmental
management
mainstreaming
policy developed
and
implemented
Fund availability
Management
commitment
Chairperson/
CEO
2. Draw terms of reference for the
Orientation sessions
To be done Feb Feb 2016
Terms of Management and Chairperson
xxiv | P a g e
environmental management committee
Stationary
alongside
other
administrativ
e activities
2016 reference for the
environmental
management
committee
developed,
communicated
and
implemented
Board commitment through the
Technical and
Extension
Services
Committee
3. Hold sensitization workshops with staff and member associations on environmental management mainstreaming policy.
Trainer
Stationary
Transport and
logistics
Venue
Learner
material
15,000,000 Jul
2016
Ongoing No. of
participants
trained
Post-training
reports
submitted
Management and Board commitment
Members
commitment
Fund availability
Chairperson/ CEO
4. Include environmental management issues column in in-house newsletter.
To be done alongside other communication initiatives
Nil July 2016
Quarterly Environmental management column in SUGAM in-house newsletter included and disseminated
Funds availability
Management
commitment
CEO