Stephen Plunkett: ALISS Partnership and Development Manager

Our Co-design history

What we do

ALISS helps people find and share information about community assets, services and resources that support health and wellbeing

What we are

A service with digital ‘touch points’ that supports, enables and relies upon co-production involving ‘people’, professions, communities and organisations.

The ALISS service

COPE: Create once, publish everywhere!

Co-designing ALISS: In the beginning…..

Collaborative co-design process facilitated by Snook and Glasgow School of Art involving:

People living with long-term conditions

Providers of information

We knew we had something…but we didn’t know exactly what…

Validation

Co-design helps to validate our operational approach: can you be co-produced if you’re not co-designed?

It helps us evaluate and understand impact

Dimensions of ALISS ‘Value’

Meet the social or economic needs of citizens/communities

Improve the quality of their life experience

Create capacity for citizens/communities to change in the future

Make Scotland a ‘’better’ society

Increased knowledge about, and access to, services

Supports better self management; prevention

Control of knowledge / information production; Asset based community development

Value for money (COPE), reveals ‘hidden’ social capital; responsive commissioning

Co-design enablers

• (Proper) Agile development

• Robust communication, connectivity and the ‘build environments’

• Hack’s and ‘expert’ input

• Salutogenesis – promotes ‘agency’

Co-design and coproduction? Yes Please!

A new National Service

Directory

Co-design: The hard stuff

• Nothing remains static

• Co-design doesn’t mean that everything will right; but probably more right than wrong!

• The co-design approach can support improvement and ‘refinement’

Challenges in our co-design process

• Co-design and simplification

• Technical debt and potentially longer development time

• Prioritisation

• Saying no, and sometimes yes!

Negotiation between value bases

What can you do now?

Sign up as a user on our Beta site: https://beta.aliss.org/

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