Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of...

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PROJECT MANAGEMENT

Transcript of Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of...

Page 1: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

PROJECT MANAGEMENT

Page 2: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Definitions and Functions Goals, Philosophies, and Concepts Project Management Tools PM Services by Phase

Page 3: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

As qualified to a construction project,

the use of integrated systems and procedures by the project team to

accomplish design and construction.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Page 4: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

Project management is an integral

part of construction management

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Page 5: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

Project Planning and Management Cost Management Schedule Management Scope Management Quality Management

Safety/Risk Program Management Contract Administration

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Page 6: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

Control time, scope, cost, and quality Apply integrated systems and procedures to achieve the Owner’s goals Key issues that affect scope of work:

- Ambiguities- Inconsistencies- Errors & Omissions

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Page 7: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

Essence of a good CM is professionalism and teamwork

“The CM is the Master Integrator”

Judith Kunoff, AIA, CCM

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Page 8: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Needs Expectations Interests

Owner CM

ContractorDesigner

Subcontractor(s)Vendor(s)

Page 9: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

“Create an environment in which contractors can be

productive.”Woodrow Wilson Bridge CM Plan

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Page 10: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Time

How

long?

Cost

How

muc

h?

How well

Quality

Scope

Page 11: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Time

How

long?

Cost

How

muc

h?

How well

Quality

Scope

Page 12: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

Cost Control- Complete within the Owner’s budget

Schedule Control- Finish within the Owner’s required timeframe

Quality Control / Assurance- Final product expectations, objectives, standards,

and intended purpose

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Page 13: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

Projects need: Multi-disciplinary teams of specialists Strong leadership - Professionals will (generally) follow the rules if they know what they are Partnering, leading to a collaborative culture, is the ultimate goal

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Clearly stated, comprehensive agreements(e.g. Complete within the Owner’s budget)

Clear, accurate and complete Const Docs

Fair, fast, and timely decision-making

© Construction Management Association of America. Do Not Duplicate or Reproduce. September, 2006

Page 15: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

Pre-planned resolution procedures

People with people skills- Disagreeing without being disagreeable- Arguing issues, not egos- Resorting to “higher authority” quickly

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Page 16: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

LISTEN!! Learn the owner’s issues Explain to the owner what value we can add Be familiar with

- Feasibility studies -Cash flow projections

- Break-even analyses -ROI calculations- Life-cycle cost analyses - Public and private debt requirements

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Page 17: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

QUESTIONS?

Page 18: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

All designers and contractors are not

created equal

Expertise and reputation should match

the project requirements

Page 19: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

CM cannot control the Owner’s decisions,

but has an ethical obligation to advise

on them

If the “wrong” designer or contractor or

subcontractor is selected – act quickly

Page 20: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Language in all contracts must be

consistent and non-contradictory Language in specifications and drawings

must be consistent and non-contradictory Language in bid submittal documents

must be coordinated with contracts

Page 21: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Properly coordinate Scope packaging Have your most skilled manager serve as editor

Prepare the language and documents

carefully, then have everything

reviewed twice as carefully!

Page 22: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Construction Management Plan Project Procedures Manual Quality Management Plan

Procurement Plan Contracts or Agreements Laws

Standards of Care

Page 23: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Articulates the project vision Defines / documents project requirements Establishes scope, budget, schedule and

quality management approach Identifies team members and their

roles / responsibilities

Page 24: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Identifies organizational structure Addresses significant site and

environmental issues

Establishes communications protocol Identifies contracting strategy Basis for evaluating team’s performance

Page 25: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Cost control procedures Schedule control procedures Communications procedures

MIS procedures QA program procedures Team organization

- Levels of authority

- Roles / responsibilities

Page 26: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Contractor coordination procedures Safety program procedures Meeting protocol

Documentation procedures Procedures for all contract

administration documents

Page 27: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Project organization Quality goals and objectives (services

and construction) General methodology for QA

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© Construction Management Association of America. Do Not Duplicate or Reproduce.

QA Responsibility Decision Flow Charts Quality control plan Quality assurance plan

Page 29: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Identifies alternative contracting strategies Evaluates strategies and identifies

pros/cons with respect to Owner’s

requirements and constraints

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© Construction Management Association of America. Do Not Duplicate or Reproduce.

Recommends a strategy or strategies with

supporting rationale Establishes actions necessary prior

to procurement

Page 31: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Standard forms of agreements:- CMAA

- AIA

- AGC

- DBIA- Others…

Modified standard forms Owner-prescribed forms

Page 32: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Send your contract to review by:- Legal counsel

- Insurance provider

Get legal assistance to review all contracts:Don’t try to play the role of lawyer

(and don’t let your lawyer manage construction)

Page 33: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

We are a society based on the

concept of law… Statutes, both Federal and State

Case law…it grows every day and helps

define required “standards of care” Helps shape risk management plans

Page 34: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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It’s what is expected of you You need to learn them, and stay current

on them Your boss may…the judge and jury

will…judge your actions with respect to

“them”

Page 35: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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The “right” standard of care will be judged

in accordance with:- terms of the CM agreement

- current statutes and case law

- what other prudent CMs would do (or have done) in similar circumstances at the location and time the services were provided

Page 36: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

QUESTIONS?

Page 37: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Pre-Design* Design Procurement Construction Post-Construction

*optimum time to hire a CM

Page 38: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Project organization Construction Management Plan Project Procedures Manual Designer(s) selection

Pre-design project conference Management Information System Special studies/reports (soils, exist. dwgs) Constructability Reviews

Page 39: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Contracting strategies for design

professional services

Identify basic tasks and responsibilities

Define criteria for selection

Page 40: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Develop lists of potential firms

Prepare and transmit the RFP

Assist in review of written proposals

and interviews

Page 41: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Construction manager plans, conducts,

and documents the conference

Establish commitment and understanding

of project goals, stakeholders, approach

and procedures by Owner, Designer, and

Construction Manager

Page 42: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Why have one? - Status and forecast compared to PMP

- Basis for managing, identifying, and evaluating

problem areas and variances

- Address information needs, data sources and

control elements for time / cost / quality control

- Accommodate continuing input of data

- Efficient communication tool for stakeholders

Page 43: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Includes: - General correspondence

- Periodic reports of activity performance

- Drawing schedules

- Submittals

- Transmittals

- Change requests and authorizations - Daily reports / weather conditions

Page 44: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Includes:- Procurement

- Material control

- Meeting minutes - Oral instructions / field directives

- Controlled inspections

- Non-conforming work

- Scheduling records

- Progress photos

Page 45: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Complete a set of documents defining a

project which can be built in the current

marketplace within the owner’s establishedbudget, scope and schedule requirements

Basic sections required of a complete set

of contract documents: - Technical specifications

- Project drawings

- Agreements

Page 46: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Includes: - Document review (phased)

- Document distribution

- Scope verification and sign-offs

- Front-end documents: contract, general conditions &

supplementary general conditions

- Public relations

- Project funding

- Meetings

- Cost control: independent phased cost estimates

- Time control: milestone development

- Consultant coordination

- Permit approval oversight

Page 47: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Key Concepts- Public relations: means of reaching potential bidders

- Assessing bidding climates

- Requirements for selection of pre-qualified bidders

- Assessing and evaluating bidder qualifications

- Understanding basic content required of contract

general conditions

- Addressing risk management issues in contractor’s

pre-award meetings

Page 48: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

The Process: - Solicitation and prequalification

- Evaluation guidelines

- Notices / advertisements

- Bidders/ interest campaign

- Delivery of bid documents

- Information to bidders

- Issuance of addenda

Page 49: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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The Process: - Bid opening and evaluation

- Monitor compliance with and execution of contracts

- Provisions for permits, insurance and labor affidavits

- Arrange Owner-purchased equipment

- Other requirements

Page 50: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

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Includes:- Public relations / Public Outreach / Tours?

- Safety

- On-site facilities

- Coordination/ Meetings

- Time management

- Budget and cost reporting

- Payment request processing

- Change orders

- Dispute resolution

Page 51: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Includes:- Utility, SWPP and off-site improvement oversight

- Quality management

- Record keeping

- Management reporting

- Owner-purchase materials and equipment

- Record drawings

- Claims management

Page 52: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

The Sequence:

- Develop scope, estimate the cost, and analyze the schedule

impact before receiving a formal request from the GC, or prior to

Owner’s request for proposal (RFP) being sent to the contractor

- Contractor proposes on scope, cost, and time

- Negotiations

- Develop and agree on modification language

- Execute modification

Page 53: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Techniques: - Discussion: reasonable people with focus

- Negotiation: willingness to modify terms

- Mediation: any time, no contractual agreement required,

confidentiality of information, mediator does not impose terms,

totally voluntary

- Dispute Review Board: contractual, 3 members, meet regularly

and as needed, non-binding decisions

- Arbitration: contractual, formal and structured, binding and not

subject to appeal (usually)

Page 54: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Key Terms to Remember:- Preliminary inspection

- Punchlist work

- Final inspection

- Beneficial occupancy

- Substantial completion

- Start-up

- Commissioning

- Final completion

Page 55: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Includes: - Preparing and transmitting documents connected with the final payment

- Organization of O&M manuals, warranties, training

- Assembling record drawings

- Contractor follow-up

- Owner move-in or start-up

- Contractor call-back

- Contractor closeout

Page 56: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

ExpectationsNeeds

Interests

Owners

Architect-Engineer

Vendors

General Contractor

Subcontractors

Construction ManagerConstruction Manager

Page 57: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

© Construction Management Association of America. Do Not Duplicate or Reproduce.

Project Management: integrating systems

to accomplish design and construction Integrator of stakeholder needs,

expectations, and interests Organize early with PMP, MIS, and

Procedures Manual

Control time, scope, cost, and quality Change happens!

Page 58: Standards of Practice Course PROJECT MANAGEMENT. Agenda © Construction Management Association of America. Do Not Duplicate or Reproduce.  Definitions.

QUESTIONS?