Compuware Confidential. Do Not Duplicate Deep Transaction Management.
-
Upload
ilene-henderson -
Category
Documents
-
view
215 -
download
2
Transcript of Compuware Confidential. Do Not Duplicate Deep Transaction Management.
![Page 1: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/1.jpg)
Compuware Confidential. Do Not DuplicateCompuware Confidential. Do Not Duplicate
Deep Transaction Management
![Page 2: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/2.jpg)
Compuware Confidential. Do Not Duplicate
Application Evolution Demands A New Generation of APM
1995
IT F
ocu
s
2000 2005 2010+
1st Gen. APM
New Gen. APM
Application-CentricWorld
Network-Centric• Network speed = app
speed
Component-Centric• Component health
monitoring• Infrastructure
availability
Application-Centric• Highly complex• Transaction-centric • User perspective• Lifecycle mgmt.
2nd Gen. APM
Ap
plic
atio
n C
han
ge
![Page 3: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/3.jpg)
Business Demands Increasing
Do More With Less
Complexity Explosion
User Expectations Continue to Rise
Macro Trends Demand A New Approach To APM
More features!Faster delivery!
Faster performance!
Workload
Staff and budget
![Page 4: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/4.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
1,800% Traffic Spike
40% Increase In Load
Less Than 1% OverheadJim Houska, Enterprise Architect
Compuware Confidential. Do Not Duplicate
![Page 5: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/5.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
5
Crystal Clear Visibility80% Back-Office Performance Improvement30% Faster Check-OutRene NEUBACHER, B2C eBusiness Sr Tech ConsultantCompuware Confidential. Do Not Duplicate
![Page 6: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/6.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
66% Hardware Savings
4x Faster Card Load TimeDavid Snyder, Enterprise Architect
Compuware Confidential. Do Not Duplicate
![Page 7: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/7.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
10xPerformance Improvement End To EndKevin Charlton, Dir., Performance
Compuware Confidential. Do Not Duplicate
![Page 8: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/8.jpg)
Compuware Confidential. Do Not Duplicate
95%Reduced Problem
Determination Time
Jim Nichols, System Architect
Get More From Energy
dynaTrace APM: A New Generation of Business Value
Compuware Confidential. Do Not Duplicate
![Page 9: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/9.jpg)
Compuware Confidential. Do Not Duplicate
90%
Faster Business
TransactionsPatrick Progin, CEO
dynaTrace APM: A New Generation of Business Value
Compuware Confidential. Do Not Duplicate
![Page 10: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/10.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
49%Increase In
Revenue Konrad Plankensteiner, CEO
Peter Starzacher, Technology
Director
Compuware Confidential. Do Not Duplicate
![Page 11: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/11.jpg)
Compuware Confidential. Do Not Duplicate
The dynaTrace Difference - Real Business Impact
Business AwareAuto business transaction mappingReal-time revenue & conversion ratesTrending & reporting
Align IT With BusinessReal-time facts = smarter decisionsAccelerate business, not just ITTransparency
4
Lifecycle By DesignPurpose built for Prod, Test, DevCollaboration system built-inIntegrated with IDEs- Eclipse, VStudio
One System For EveryoneStop issues before production2x Faster time to market10x faster transactions
5
User PerspectiveKnow user experience & behaviorAll devices, all browsers, all clicksExtensible to native mobile apps
More Revenue & LoyaltyAssure optimal performanceUnderstand impact Delight customers & partners
3
Zero ConfigurationSmart Application MonitoringAuto-discovery, auto-adaptive
Auto-diagnostics, Auto-BTs & more
Fastest Time To Value10x the apps in 1/10th the time
Meaningful alerts on abnormalities Lowest TCO available
1dynaTrace Technology Business Impact
All Transaction, 24x7True trace and capture, across tiersLess than 2% overheadDeep visibility, to code-level
Proactive See issues before they impact users10x-100x faster time to resolve Give dev. a production view
2
![Page 12: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/12.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace: How It Works
Synthetics
Web ServerBrowser / Rich-Client Java .NET Other Database
PerformanceWarehouse
PurePathCollector
dynaTraceServer
dynaTraceClient
SessionsStore
ExportedSession
OfflineSession Analysis
Lowest overhead with externalized data processing. No app.-side data processing
Only 24x7 heterogeneousalways-on, distributed, deep, end-to-end trace – for all transactions. No after-the-fact tracing
CPU, RT, Mem., Method arguments / returns, SQLs, Remoting, Msgs., Logs Exceptions, Sync. No statistical guesses
Shared full-depth transaction, context info. – lifecycleNo guesswork
Smart Application Monitoring. Auto., Self-learning. Low maintenance
Real-time transaction analysis, business transaction mapping, alerting. No averages
Globally scalable collector architecture, secure. For cloud, virtual environments
Real user experience, Web 2.0 page actions, clicks paths - all users. Transparent in production
Zero-config. Deploy w/ single file.No config. files
Trace & compare real & synthetic transactions.One system
![Page 13: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/13.jpg)
Compuware Confidential. Do Not Duplicate
A Common Language Cross Lifecycle
End-to-End Transaction Execution Path
• Across tiers: browser –servers - database
• Remoting
• Web Services
• External services
• Code-level depth
• Heterogeneous- .NET, Java and more
Contextual Transaction Information
• Method arguments
• SQL bind variables
• Synchronization
• Exceptions
• Logs
+ +
Environmental Data• Memory Dumps
• Thread Dumps
• Monitoring data
• PMI, JMX, CLR
• Win, Unix, DB, VMWare, ETC
=
Web ServerBrowser / Rich-Client Java .NET Other Database
=
Production ArchitectureTest/QA
DevelopmentBusiness
dynaTrace Session
Synthetics
![Page 14: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/14.jpg)
Compuware Confidential. Do Not Duplicate
Visualize All Users’ Experience & Behavior
Web ServerBrowser / Rich-Client Java .NET Other Database
How are my customers doing?
Don’t wait to hear if they are happy, tolerating or frustrated?
“Instantly visualize your users’ experience.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
![Page 15: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/15.jpg)
Compuware Confidential. Do Not Duplicate
Capture Revenue, Conversion & More
Web ServerBrowser / Rich-Client Java .NET Other Database
Conversion rates up or down? Revenue meeting plan?
Why wait till tomorrow or next week?
“View business performance in real-time.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
![Page 16: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/16.jpg)
Compuware Confidential. Do Not Duplicate
Maps Transaction Flows & Dependencies
Web ServerBrowser / Rich-Client Java .NET Other Database
Still waiting for problems to happen?
Don’t be reactive, be proactive.
“Have the facts at your fingertips, fully
drillable.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
![Page 17: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/17.jpg)
Compuware Confidential. Do Not Duplicate
Monitor Cloud, Big Data Environments
Web ServerBrowser / Rich-Client Java .NET Other Database
Which cloud instances are deployed? Where’s
the issue?
Don’t lose visibility & control.
“Auto-detect clouds, apps. & instances.
Automatically pinpoint issues.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
![Page 18: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/18.jpg)
Compuware Confidential. Do Not Duplicate
Maintains A Precisely Accurate UML Diagram
Web ServerBrowser / Rich-Client Java .NET Other Database
How does my app. really work?
Don’t guess.
“Validate architecture, end to end.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
![Page 19: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/19.jpg)
Compuware Confidential. Do Not Duplicate
Handoff “Facts” to Architects & Development
Web ServerBrowser / Rich-Client Java .NET Other Database
Production Alert !!!
Failed Test !!!
Don’t gather logs or re-create the issue.
“Just send the PurePath.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
![Page 20: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/20.jpg)
Compuware Confidential. Do Not Duplicate
ONE APM System: 5 Modern APM Solutions
Application-CentricWorld
![Page 21: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/21.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace: A New Generation of APM Value
Lifecycle
Proactive
Service Level Eng.
Focused Tuning
Business
User Experience
Service Level Mgmt.
Impact Analysis
Transaction Types
Conversions
Deep
Code-Level
Context
Automated
Actionable
Full Coverage
24x7 Transaction Tracing
All Transactions & Users
End-to-end
All Tiers
Transaction-Pure
Open
Painless POCTypically 1-2 DaysWebEx Implementation (1hr)Your Criteria, Processes, BTsYour Data and DashboardsDynaTrace Server NeededNo Developer Cycles Required
![Page 22: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/22.jpg)
Compuware Confidential. Do Not Duplicate
Over 500 World-class CustomersFinancial Services eCommerceSaaS & Cloud
OtherISV Government
Telco
Insurance
![Page 23: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/23.jpg)
Thank You
![Page 24: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/24.jpg)
Business Demands Increasing
Do More With Less
Complexity Explosion
User Expectations Continue to Rise
Macro Trends Demand A New Approach To APM
More features!Faster delivery!
Faster performance!
Workload
Staff and budget
Simplify
Automate
Time to Market
Business Transactions
User Experience
Faster Transactions
Lifecycle Efficiency
Consolidate Tools
![Page 25: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/25.jpg)
Business Demands Increasing
Do More With Less
Complexity Explosion
User Expectations Continue to Rise
Macro Trends Demand A New Approach To APM
More features!Faster delivery!
Faster performance!
Workload
Staff and budget
Simplify
Automate
Time to Market
Business Transactions
User Experience
Faster Transactions
Lifecycle Efficiency
Consolidate Tools
![Page 26: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/26.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
100,000+ users
No overhead
Rahmi TURHAN, Group CIO Office
Compuware Confidential. Do Not Duplicate
![Page 27: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/27.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Simply Amazing: Results In Days!
Julian JOHN, Pre-Paid Operations Manager
Compuware Confidential – Do Not Duplicate
![Page 28: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/28.jpg)
Compuware Confidential. Do Not Duplicate
30%
Improvement
In Overall
Application
PerformanceAndrew Turner, Group IT Director
dynaTrace APM - A New Generation of Business Value
Compuware Confidential. Do Not Duplicate
![Page 29: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/29.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
2%Overhead In
ProductionJean-Michel TEXIER – CTO | David BOSSARD – Senior Architect
Compuware Confidential – Do Not Duplicate
![Page 30: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/30.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Compuware Confidential – Do Not Duplicate
3xPerformance Test Throughput
Mike DemastrieLucy Monahan
Quality Assurance
![Page 31: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/31.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
80 % Faster Time to Market
Frank NAUMANN, Head of IT
Compuware Confidential. Do Not Duplicate
![Page 32: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/32.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
100% Lifecycle VisibilityThomas RENNER, Director Global IT Solutions
Compuware Confidential. Do Not Duplicate
![Page 33: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/33.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
System Across The Lifecycle
Eric Nordmann, Project Leader
Production Development
€
1
Test
Compuware Confidential. Do Not Duplicate
![Page 34: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/34.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Compuware Confidential – Do Not Duplicate
More Power,
Less Efforts.
Simple!
Dr. Carsten Schinzer
![Page 35: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/35.jpg)
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Compuware Confidential – Do Not Duplicate
100% Visibility“esure had previously been using CA Wily Introscope for more than five years, but it is a very component-
centric and it did not provide an end-to-end view of the company's
infrastructure.”Darren Edwards, IT Service Manager
Compuware Confidential. Do Not Duplicate
![Page 36: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/36.jpg)
Compuware Confidential. Do Not Duplicate
Solution Adoption Journey
Phase 1
Loadtest TroubleshootingDev Team Collaboration
Basic Reporting
Production
Pre-production
Phase 3
Build integrationRegression Mgmt.
Advanced SLAsMulti-layer view
Phase 2
Browser TestAutomation
User behaviorBusiness Impact
Phase 4
Business dashboardsConversions
Transaction Optimization
24x7 TroubleshootingDevOps collaboration
Basic reporting
![Page 37: Compuware Confidential. Do Not Duplicate Deep Transaction Management.](https://reader035.fdocuments.us/reader035/viewer/2022070404/56649f335503460f94c500c0/html5/thumbnails/37.jpg)
Compuware Confidential. Do Not Duplicate37
Compuware APM Evolution “Our Performance Journey”
Network Performance
Troubleshooting and
Predictive Analysis
SyntheticEnd-user
ExperienceJ2EE and .NET
PerformanceBusiness Service
Management
1993 1995 1999 2004 2009
Server Performance
1998
RealEnd-user
Experience
SaaS InternetEnd-user
Experience
2005 2007
2011
Cross Lifecycle Java and .NETPerformance
PredictiveAnalytics