Standard Operating Procedure

INTERNAL AUDIT

STATISTIC AND QUALITY ENGINEERING LABORATORY

Universitas Brawijaya

Malang

2017

Page i

IDENTIFICATION SHEET

UNIVERSITAS BRAWIJAYA UN10/F07/88/HK.01.02.a/003

November 1st 2017

INTERNAL AUDIT

0

Page i from 4

INTERNAL AUDIT

Process

Person in Charge

Date

Name Position Signature

1. Arranged Fachrezy

Pangestu Widi

Assistant

Coordinator

November 17th 2017

2. Corrected Debrina Puspita

Andriani, ST.,

M.Eng.

Head of

Laboratory

November 17th 2017

3. Approved Ishardita

Pambudi Tama

ST., MT., Ph.D.

Head of the

Department

of Industrial

Engineering

November 20th 2017

4. Determined Dr. Ir. Pitojo Tri

Juwono, MT.

Dean of The

Faculty of

Engineering

November 20th 2017

5. Controlled Dr. Ir. Surjono,

MTP.

Vice Dean for

Academic

Affair

November 20th 2017

Page ii

TABLE OF CONTENTS

IDENTIFICATION SHEET ---------------------------------------------------------------------------------------------------------- i

TABLE OF CONTENTS ------------------------------------------------------------------------ Error! Bookmark not defined.

A. Objective ---------------------------------------------------------------------------------------------------------------------------- 1

B. Scope and Related Units -------------------------------------------------------------------------------------------------- 1

C. Related Quality Standard ------------------------------------------------------------------------------------------------- 1

D. Terms and Definition -------------------------------------------------------------------------------------------------------- 1

E. Sequence of Procedures---------------------------------------------------------------------------------------------------- 1

F. Flowchart --------------------------------------------------------------------------------------------------------------------------- 3

G. Reference --------------------------------------------------------------------------------------------------------------------------- 4

H. Attachment ------------------------------------------------------------------------------------------------------------------------ 4

Page 1

A. Objective

The objectives of internal audit is as follows:

1. To verify the effectiveness of the implementation of quality systems

effectively and efficiently.

2. Reported the results of the audit with sufficient data and provide input

to the relevant sections in order to do repairs.

B. Scope and Related Units

Scope and related parties are all of internal audit activities that

implemented in all relevant parties in the application of quality management

in statistics and quality engineering laboratory is as follows :

1. Head of Statistics and Quality Engineering Laboratory

2. Assistant of Statistics and Quality Engineering Laboratory

3. Auditor

4. Auditee Committe in Industrial Engineering Department

C. Related Quality Standard

Quality Standars related to internal audit are performance standars,

process standars and assesment which in the internal audit process will be

periodically evaluated. It can be approved for future improvement.

D. Terms and Definition

1. Internal Audit is an audit conducted to ensure compatibility between

the existence of a quality management system implementation.

2. Quality Assurance Division is the party responsible for taking care of all

the documents needed for the audit together with the Head of the

Laboratory

3. Auditee Committe in Department is the party responsible for the quality

assurance unit of the department.

E. Sequence of Procedures

Procedure in internal audit activity is as follows :

1. Establish a schedule of internal audit by the laboratory in accordance

with the schedule provided by the selection of audio.

Page 2

2. Quality Assurance Division prepare all documents required for

auditing purposes

3. Quality Assurance Division coordinate all assistants Statistical

Laboratory and Quality Engineering to create accountability reports

each division and each work program and other supporting documents

held by all divisions necessary for the internal audit.

4. Quality Assurance Division consult the entire internal audit

documents to the Head of the Laboratory.

5. Implementation of internal audit of the Statistics and Quality

Engineering Laboratory, which was attended by the Head of the

Laboratory, a lab assistant SRK, internal audit department teams, and

auditors who have been determined by the university.

6. Quality Assurance Division noting any discrepancies and confirm the

results of the audit to the auditor.

7. Auditor accepts the findings and clarify the discrepancies and propose

remedial action through borang clarification.

8. Laboratory perform corrective and preventive action on the findings of

discrepancies that are coordinated by the Head of the Laboratory.

9. Verification of corrective and preventive action that has been

undertaken with the Head of the Laboratory and all relevant assistant.

10. Monitor corrective and preventive actions taken.

11. Quality Assurance Division reported the results of the internal audit

management.

12. Do the internal audit activity

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F. Flowchart

1. Flowchart of Internal Audit

Start

Setting a schedule of Internal Audit by the

Party Laboratory (1 week)

Quality Assurance Division prepare all

documents for audit purposes (3 months)

Quality Assurance Division coordinates the

entire lab assistant SRK to create documents

with audit

(1-2 months)

Finish

Quality Assurance Division consult internal

audit documents to the Head of the Laboratory

(1 month)

Implementation of internal audit of the Statistic

and Quality Engineering Laboratory

(1 day)

Quality Assurance Division recorded all

discrepancies and confirm the results of the

audit to the auditor. (1 day)

Auditor accepts the findings and clarify the

discrepancies and propose remedial action

through borang clarification. (6 months)

Verification of corrective and preventive action

(! month)

Monitor corrective and preventive actions are

done

(1 month)

Quality Assurance Division reported the results

of the internal audit management (1 day)

Laboratory visitation

schedule by auditor

All documents for audit

quality

The accountability

report and the work

program of the division

Book of Audit

Laboratory findings by

auditor

PDCA cycle

Head of Laboratory

Head of the Department

Auditors

Lab Assistant (Quality

Assurance Division)

Assistant Quality Assurance

Division

The entire lab assistant

Assistant Laboratory (Division of

Quality Assurance)

Head of the laboratory

Head of Department

Head of Laboratory

Lab Assistant

Auditor

Lab Assistant (Division of Quality

Assurance)

Head of laboratory

Auditor

Auditor

The entire lab asisstant

Head of laboratory

The entire lab asisstant

Head of laboratory

Assistant Quality Assurance Divison

Head of Laboratory

Page 4

G. Reference

The reference used is:

1. Standard Operating Procedure of Document Processing Procedures

Statistics & Quality Engineering Laboratory

2. Document job description of Statistics and Quality Engineering

Laboratory

H. Attachment

1. Form Laboratory Evaluation

TIMELINE OF INTERNAL AUDIT

2016 December

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY

28 29 30 01 02 03 04Setting a

schedule of

Internal Audit

Setting a

schedule of

Internal Audit

Setting a

schedule of

Internal Audit

Setting a

schedule of

Internal Audit

Internal audit of

SQE Laboratory

05 06 07 08 09 10 11QA recorded all

discrepancies &

confirm to

auditor

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31 01

02 03a. Setting Schedule of Internal Audit: 7 days; b. QA prepare all document

(September- November 2016 or 3 months); c. QA coordinate SQE assistant to

create document (October-November 2016); d. QA consult document to Head

Laboratory (November 2016); e. Auditor accept the finding and borang clarification

(6 months= December-June 2017); f. Verification of corrective & preventive action

(June-July 2017); g. Monitor corective& preventive done (July-August 2017)

Notes: