“How Would You Play Today If You

Knew You Could Not Play Tomorrow”

Source: Slogan for Loyola’s lacrosse season, from coach Diane Geppi-Aikens (Lucky Every Day: The Wisdom of Diane Geppi-Aikens, by Chip Silverman)

Excellence Audit “Self” #2

I treat all the work I do as if it is my business.

“If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well

that all the hosts of heaven and earth will pause to say, here lived

a great street sweeper who did his job well.”

Dr. Martin Luther King, Jr.

“I didn’t have a ‘mission statement’ at Burger

King. I had a dream. Very simple. It was

something like,

‘Burger King is 250,000 people, every one of whom

gives a shit.’ Every one! Accounting. Systems. The drive

through. Everyone is ‘in the brand.’ That’s what

we’re talking about, nothing less.” Barry Gibbons, former CEO, Burger King

“There isn’t much to choose between the

competence of big agencies. What so often makes the difference is the

character of the men and women who represent the agency at the top level, with

clients and the business community. If they are respected as admirable people, the agency gets business—whether from

present clients or prospective ones.”

David Ogilvy

“We look for ... listening, caring,

smiling, saying ‘Thank You’, warm hearted

kind of people.”

Colleen Barrett, former President, Southwest Airlines

It is the activities that we engage

in at work that create value and

generate cost. Margin is the

difference between the two. It is

therefore essential to understand

both value and cost for all

primary and support activities in

our businesses.

Professor Michael Porter

Final Exam Questions Re Your and Your Job 1. Can anyone anywhere in the world do it cheaper? 2. Can a computer do it faster? 3. Is what you’re selling in demand in an age of abundance?

Source: Dan Pink

“Utilize your own best judgment at all times. Ask yourself ‘Is it

fair, is it reasonable, and does it make good business sense in the

context of our established objectives?’ If you can answer

‘yes’ to all three of these questions then proceed, but always remember you are

accountable against this policy for all your actions.”

Roger Meade, Founder and CEO, Scitor

“Management has a lot to do with answers. Leadership is a function of questions. And

the first question for a leader always is:

‘Who do we intend to be?’

Not ‘What are we going to do?’”

Max De Pree, Herman Miller

Leadership’s Mount Excellence    

“free to do his or her absolute best” …

“allow its members to discover their greatness.”

WHOEVER TRIES THE

MOST STUFF WINS

"How often I found out where I should be going only by setting out for

somewhere else.”

"Bucky" Fuller: an American neo-futuristic architect

“Character is more crucial now

than ever, because in times of

great uncertainty past

performance is no indicator of

future performance. Experience

falls away and all you’re left

with is character.”

David Rothkopf, President and CEO, Garten Rothkopf

“How Would You Play Today If You

Knew You Could Not Play Tomorrow”

Source: Slogan for Loyola’s lacrosse season, from coach Diane Geppi-Aikens (Lucky Every Day: The Wisdom of Diane Geppi-Aikens, by Chip Silverman)