Shift Happens: Key Innovation Drivers in Consumer Payments
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Transcript of Shift Happens: Key Innovation Drivers in Consumer Payments
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Sh*ft Happens
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Waah! Waah! Waah!
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Sh*ft! INSPIRED TO HELP YOU SUCCEED ©2014 Carlisle & Gallagher Consulting Group. Proprietary and Confidential.
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Sh*ft Happens
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“The most important financial innovation that I have seen in the past 20 years is the automatic teller machine…”
Paul VOLCKER
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“The most important financial innovation that I have seen in the past 20 years is the automatic teller machine that really helps people and prevents visits to the bank and it is a real convenience.”
A radical and pervasive change in society and the social structure, especially one made suddenly.
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"Hmm, @fredwilson thinks that financials services disruption is the next huge market to be taken.” @jhersco
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Sh*ft Storm
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Sh*ft just got real…
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10% of all the deposits “are now done through mobile devices as people carry a branch in their pocket.”
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Brian MOYNIHAN Bank of America
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2012 2017
$12.8 billion
48% CAGR
$90 billion
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“When I go to Silicon Valley…they
all want to eat our lunch. Every single
one of them is going to try.”
Jamie DIMON JPMC Chairman
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Digital Wallets
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11% Of Americans have tried mobile wallets Forrester Research
91% Of mobile phones are
within hands reach 100% of the time
IBM
2% Of all transaction are conducted on mobile
Forrester Research
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"Digital wallets, at this point in time, are solutions looking for problems.”
Sucharita MULPURU Forrester
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‘‘The digital wallet is the linchpin for everything we do, but it’s interesting, because consumers aren’t asking for them.’’ Even HILL FERGUSON PayPal, Chief Product Officer
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Full of Sh*ft
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“Connecting products to the web will be the 21st century electrification.”
Matt WEBB CEO of Berg Cloud
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Wearables 2014: Think EVOLUTION
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“Google Glass is so futuristic it’s like wearing a Segway on your face.”
Matt NOVAK
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“The SMART Home’s Trojan Horse.”
Gizmodo
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"The blend of physical/digital isn't Oculus Rift - it's people using devices in-store while they consider products.”
Donald CHESTNUT
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Beacons The gateway drug for the Internet of
Everything
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) ) ) ) ) ) ) ) ) ) ) )
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Sh*ft hits the fan
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70 million
$100 million
40 million
46% $200
million
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143,211 mobile 20x 2012-2013 122 per week
$11.6 million Poneman 2013 “Cost of Cyber Crime Study”
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Biometrics
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1 Mobile 2 IoT 3 Security
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? INSPIRED TO HELP YOU SUCCEED ©2014 Carlisle & Gallagher Consulting Group. Proprietary and Confidential.
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$43.7 billion > +
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> $26
billion
$20 billion
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> $7.6
billion $8.9 billion
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> $4.5
billion $4.4
billion
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$150.6 billion
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? 1 Mobile 2 IoT 3 Security
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Worth a Sh*ft
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Know your Sh*ft
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Sh*ft Happens
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Sh*ft Happened
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“Even if you are on the right track you will still get run over if you don’t keep moving.”
Will Rodgers
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