Bay de Noc Community College

Annette Johnson, Career/Academic AdvisorBeth Noreus, Transfer Coordinator/Academic Advisor

Shift Happens:Changing the Culture of Academic Advising

Michigan’s Upper Peninsula

Bay College

Main Campus West Campus

2,300 Students45 Faculty

98 Staff101 Adjunct Faculty

Bay College and Achieving the Dream• Round 4 College: $50,000 in 2007; $100,000 per year

2008-2012.

• Focus areas: 1) Developmental Education, 2) First Year Experience, 3) Advising, and 4) Professional Development

• Professional Development activities:• On site: Collaborative for Teaching and Learning--2008 and 2009• On site: On Course 2-4-day workshops—2009-13• On-site: Faculty and Advisor Trainings 2009-2013• Off site: NADE, CRLA, FYE, NACADA, AtD, MCCA, National On Course

Focusing the Lens on Advising

Advising Team Formed

Bay College is a faculty driven advising model, which moves professional development and

continuous training in advising to the forefront.

• Co-Chairs from Student Services and Faculty• Cross-divisional faculty representatives • Student Services advisors• Division Deans• TRiO• Retired faculty advisor

Professional Development

Attended NACADA and MiCADA conferences Participated in NACADA webinars Utilized NACADA resources Created in house faculty and advisor training

sessions with feedback surveys Support staff training

Action Items

Wrote Mission/Vision Statement Branded Advising Logo Compiled Advisor Handbook Developed Faculty/Advisor Training Created Cool Advising Tools

Mission Statement &Guiding Principles

Academic Advising Mission Statement “The mission of Bay College Academic Advising Program is to foster student success by collaboration with students to help them develop their educational plan in a supportive environment.”

Guiding principles • Being responsible• Asking the right questions• Learning about the student• Empowering the student• Providing direction• Advocating• Navigating the system• Mentoring

Branded an Advising Logo

Compiled Handbook

Merged All Advising Tools Contact Information Placement and Prerequisites Financial Aid Career and Transfer Advising Academic Support Services On-line learning resources Forms Off campus directory for student assistance

Faculty/Advisor Training

• During SOAR updates and open Q & A• Address survey results and questions• Technology updates (myBay)• Financial Aid updates• Program, prerequisites, new courses

• Overview for new faculty and advisors• Refresher opportunities • Systematic approach to student advising

Training Provided

Advisor training during SOAR 5 years of training (2009-2013) 16 training sessions 84 advisors

Total hours of training 516

Cool Advising Tools

• Advisor and student advising checklists• Advising Portfolio• Flow charts• Student planner• Community resource brochure• Advertising materials

Steps for Success TV monitor slides Posters in common areas and classrooms

Changing the Culture: Shift Happened

• Faculty shift• Understanding of admissions, records and registration, financial

aid, career services, and transfer procedures• SOAR attendance and advising/registration in faculty offices

• Student Services shift• Faculty input: e-mail accounts, on-line forms, communication

• Student shift • Ownership of educational plan

• Institutional and Cultural shift• Student Success and Completion

Faculty Advising Comfort Level

Q: How comfortable do you feel in carrying out your advising duties?2009 68.1% 2012 83.3% 2013 93.8%

Q: Regarding your personal experience and that of your students, how would you rank the level of student engagement that occurred in your office today? 2009 63.8% 2012 94.1% 2013 94.0%

Student Satisfaction with Academic Advising

07/08 10/11 11/1250%

55%

60%

65%

70%

75%

80%

71%75% 75%

CCSSE

04/05 06/07 08/09 10/11 12/134

4.5

5

5.5

6

Noel Levitz

Primary Advisor

Friends, Fam-ily

Instructors College Staff Others0%

10%

20%

30%

40%

50%

60%

200920112012

SENSE Questions D – I was able to meet with an academic advisor at times

convenient for me E – An advisor helped me to select a course of study,

program, or major F – An advisor helped me to set academic goals and to

create a plan for achieving them

Survey Year D E F

2008/2009 65.0% 67.2% 43.3%

2009/2010 70.9% 68.8% 43.3%

2011/2012 63.4% 69.2% 39.4%

2012/2013 70.1% 70.9% 45.5%

Know About College ServicesCollege Service 08/09 09/10 11/12 12/13

Academic Advising/Planning 79.1% 80.3% 80.1% 83.7%

Career Counseling 43.4% 49.6% 52.3% 51.4%

Job Placement Assistance 35.0% 36.9% 39.1% 41.7%

Face-to-Face Tutoring 85.7% 88.4% 91.8% 90.7%

Online Tutoring 24.2% 24.9% 29.4% 43.5%

Writing, Math, or Other Skill Lab 59.9% 69.3% 72.2% 76.3%

Financial Assistance Advising 75.3% 78.9% 84.9% 81.4%

Computer Lab 93.6% 94.7% 95.7% 94.6%

Student Organizations 63.9% 60.3% 57.9% 63.2%

Transfer Credit Assistance 65.2% 58.6% 60.9% 57.8%Services to Students with

Disabilities 47.6% 51.1% 58.1% 67.9%

Acknowledgements

AtD Leader College 2012

Ranked 30th amongst 700 community colleges by Washington Monthly 2013

Presentations at State and National Conferences

Moving Forward

• Continue advisor training and evaluations• Robust advising tab in myBay • On-line student degree audits• Review point of contact for incoming

transfers, readmit, and change of major students

• Advising with the focus on Student Success and Completion

Thank you for attending.

Beth Noreus noreusb@baycollege.edu

Annette Johnsonjohnsona@baycollege.edu