Sharing insights - How might we gather insights and inspiration to design products and services for...

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Insights for Innovation Raquel Félix Jan/Feb 2016 Raquel Félix Jan/Feb 2016 Sharing insights 1.Designing new experiences for the modern 70’s outside their homes. 2.Before i go to sleep project. Designing better bedside tables.

Transcript of Sharing insights - How might we gather insights and inspiration to design products and services for...

Page 1: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

Sharing insights

1.Designing new experiences for the modern

70’s outside their homes.

2.Before i go to sleep project. Designing better bedside tables.

Page 2: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

ShopSing

Read Work

Visit friends and

relatives

Watch TV

1.Designing new experiences

for the modern 70’s outside their

homes.

Talk with neighbours

Walking (dog,

grandchildren)

Sing at choir

Play cards

Fishing

Gymnastics

Chat

Taking care of others

Dance

Sharing insights

Page 3: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

Church

Cafe

Mall

1.Designing new experiences

for the modern 70’s outside their

homes.

Market

Cinema

Friends and relatives homes

Theater

University

Excursions

Around the neighbourhood

Sharing insights

Page 4: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

Not feeling

old

Value age

Feeling useful

Feeling independent

Worrying about their

children and grandchildren

Not identifying with

older people stuff and stereotypes

1.Designing new experiences

for the modern 70’s outside their

homes.

Worrying about

loneliness

Preserve autonomy

Having dreams and

desires

Urge to help

Alive

Active

Forgotten by society

Good internal

resources

“I don’t feel old. I feel fine with my own age… i’m not useless.”

“I wish to do so many things! Taking care of children or older people. Dreaming is very good!”

“One thing i know for shore, i don’t want to be a burden.”

“People think that older people have no value at all. I value my own age! It is worth having my age!”

Sharing insights

Page 5: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

ShopSing

Church

Read Work

Cafe

Visit friends and

relatives

Watch TV

Not feeling

old

Value age

Feeling useful

Feeling independent

Worrying about their

children and grandchildren

Mall

Not identifying with

older people stuff and stereotypes

1.Designing new experiences

for the modern 70’s outside their

homes.

Worrying about

loneliness

Preserve autonomy

Having dreams and

desires

Market

Cinema

Friends and relatives homes

Theater

University

Excursions

Around the neighbourhood

Talk with neighbours

Walking (dog,

grandchildren)

Sing at choir

Urge to help

Play cards

Fishing

Gymnastics

Chat

Taking care of others

Alive

Active

Forgotten by society

Good internal

resources

Sharing insights

Page 6: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

1.Designing new experiences

for the modern 70’s outside their

homes. The body is older but not

the mind

Society tends to stereotype

them in a negative way

I realized that older people just don’t stay at home and do nothing. The majority are active and happy people. We have deep and misleading perceptions about them. Some questions came to my mind while i was doing the assignments: “When i get to my 70’s, what will i do? How would i like to be treated? When i project myself, do i identify with the products, services and experiences that already exist? How will i claim my space?” Doesn’t make sense to treat older people like loose pieces of a main chain that is changing in terms of his own demography. In Portugal, almost 20% of the population has more than 65 years and this is a growing tendency.

Main findings

While we all are working, older people just “take” the

city

They have in

hands a new

currency: time

They don’t like

or identify with

“older people stuff”

They are very active!

They do normal stuff, like everyone

of us

They live in community and

value that

Page 7: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

Table Lamp

Too small

Going to bathroom

2.Before i go to sleep project.

Designing better bedside tables.

Hand cream

Personal things

Bottle of water

Books

Alarm clock

Lipstick Religious things

Switching on/off the table lamp

Lack of functionality

Sharing insights

Page 8: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

2.Before i go to sleep project.

Designing better bedside tables.

The 70’s bedside tables

aren’t filled with boxes of

pills

Main findings

When i look to a 70’s bedside table i see a normal one

Bedside tables can be improved and better designed but not just for older people! Having the notion on what’s on the 70’s bedside tables made me realize that sometimes it’s really hard to look at them and directly say: “This is a 70’s bedside table”. The stereotyped signs aren’t there… the pills, the denture, the chamber pot near there.

Page 9: Sharing insights - How might we gather insights and inspiration to design products and services for the modern 70 year old? - IDEO U (Insights for Innovation)

Insights for InnovationRaquel Félix Jan/Feb 2016Raquel Félix Jan/Feb 2016

“How far are older people (like any other generational group) able – or not – to ‘lay claim’ to urban space on their own terms? And, is it possible to think about older people’s relationship to cities and urban environments beyond ‘simply’ its physical impact? Beyond its effect on the ageing body? Beyond people’s ability to navigate a given place? Are there ways of thinking about older people as urban citizens? As social actors actively engaged in the production and reproduction of cities? And can emerging policy concepts like the ‘Age-friendly City’ support these other ways of thinking about older people’s possible relationships to urban space?”

THE AGE - F R I E N D LY LANDS C A P E 1 4 AN AGE - F R I E N D LY© HANDBOOK

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