Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger...

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Session Title: Why Social Matters? SPEAKER Roger Seow NAB Proudly Sponsored by

Transcript of Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger...

Page 1: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

Session Title:

Why Social Matters?

SPEAKER

Roger Seow NAB

Proudly Sponsored by

Page 2: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

Why Social Matters? Finance, Fundraising, Facebook

Roger Seow([email protected]

Feb 2014

60 Hearn Rd, Mount Martha

Page 3: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

SEARCH REVOLUTION

Search 1.0

“What is the

capital of

Australia?”

1:1

Search 2.0

“Who

manufactures

cars?”

1:Many

Search 3.0

“Where shall

we go for

dinner tonight?

1: α

Page 4: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

“In the next year, how likely are you to make

a PURCHASE based on social media

websites or online product reviews for each

of the following products or services?”

Nielsen - Based on survey of 28,000 respondents, July 2012

Page 5: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

Source : Nielsen Social Media Report July 2012

0 10 20 30 40 50 60 70 80

Home Electronics

Entertainment

Clothing/Fashion

Travel & Leisure

Food/Beverages

Restaurants

Appliances

Financial/Banking

Beauty and Cosmetics

Automobiles

Toys

Jewelery

Dating

Baby Care

75

74

74

72

72

69

69

63

62

55

48

48

47

43

Likelihood of using social media when making a PURCHASE decision by Category (%)

Page 6: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

6

Page 7: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

OUR STORY

Page 8: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

MAKING

SOCIAL

MATTER

Page 9: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

MAKING SOCIAL

MATTER

PHASE #1

GET

CONNECTED

PHASE #2

STAY

CONNECTED

Page 10: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

Not A

Business

Tool

Comms

Marketing

INSIGHTS

EVOLUTION OF

SOCIAL

ADOPTION

Page 11: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

HOW CAN YOUR

ORGANISATIOUSE

SOCIAL MEDIA

EFFECTIVELY?

Page 12: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

1.DECIDE IF

YOU’RE EITHER IN

OUR NOT

(and how far “in”)

Page 13: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha
Page 14: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

2. LISTEN TO

REAL-TIME

CONVERSATIONS

AND EMBED INTO

BUSINESS

OPERATIONS

Page 15: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

DEMAND DRIVEN CONTENT

Page 16: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

3. LEVERAGING

FACEBOOK AS A

DONATION

PLATFORM

Page 17: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

FACEBOOK COMMERCE

Page 18: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha
Page 19: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

FACEBOOK DONATIONS (http://nab.co/tigerpistolsignup)

Page 20: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha
Page 21: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

CLOSING

THOUGHTS

Page 22: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

1. DO I KNOW WHAT IS BEING

SAID ABOUT MY

ORGANISTION/INDUSTRY ON

SOCIAL MEDIA?

2. CAN I ACT ON IT? SHAPE THE

CONVERSATION?

3. CAN I LEVERAGE SOCIAL TO

CREATE NEW DONATION

STREAMS?

Page 23: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

BUT WAIT…THERE’S MORE

(nab.co/tigerpistol)

Page 24: Session Title: Why Social Matters?€¦ · Why Social Matters? Finance, Fundraising, Facebook Roger Seow(roger.seow@nab.com.au Feb 2014 60 Hearn Rd, Mount Martha

Thanks for listening! Finance, Fundraising, Facebook

Roger Seow([email protected]

Feb 2014