Lead Generation 36:12:3 Power Session 8: FSBOs and Expired Listings.
Session Listings
1
The 90 minute toolkit contains over 150 sessions organised in five business areas: • Appraisal Skills • Assess Your Management Skills • Authentic Leadership • Building Your Team • Challenging Conversations • Coaching • Delegation • Developing Management Style • Developing Your People • Emotional Intelligence • How Effective is Your Team? • Introduction to Management • Leadership • Leading a Remote Team • Leading Your Team to Great Results • Managing Absence • Managing Change • Managing Meetings • Managing People • Managing Performance • Mentoring • Monkey Management • Motivating Others • Neuro Leadership • Planning & Organising • Running Effective 1-1 Reviews • Selection Interviewing • Setting Goals & Objectives • Talent Management • The Engaging Manager • The Organised Manager • The 3 Secrets of Management • 90 Minute Teambuild • Accelerate Your Learning • Brand ‘YOU’ • Building Self-Confidence • Building Trust • Collaborating With Others • Commitment (Make it Happen) • Continuous Improvement • Coping With Change • Creative Thinking • Creative Thinking in Groups • Decision Making • Develop Yourself • Developing Resilience • Effective Teamwork Skills • Get it Done! • Handle Your Stress • Identify Your Strengths • It’s Your Appraisal • Manage Your Career • Managing Expectations • Managing Upwards • Mentee Skills • Overcoming Unconscious Bias • Personal Accountability • Personal Effectiveness • Personal Impact • Positive Thinking • Problem Solving • Rapid Reading • Sharpen Your Memory • Skills for PA’s & Assistants • Skills for Receptionists • Succeed at Interviews • The 80/20 Principle • Thinking Skills • Time Management – 1 • Time Management – 2 • Visual Thinking • Work/Life Balance • Working in Remote Teams • 70:20:10 Development • Asking for What You Want • Assertiveness – 1 • Assertiveness – 2 • Body Language • Building Positive Relationships • Communication Skills • Controlling Conversations • Dealing With ‘Difficult’ People • Diversity Awareness • Facilitation Skills (2 hours) • Feedback • Handling Conflict • Handling Internal Politics • Influencing • Interpersonal Skills • Introduction to NLP • Negotiation – 1 • Negotiation – 2 • Networking • Powerful Persuasion • Power Up Your Communication • Stay Safe (Look out for safety) • Team Briefing • Thinking on the Spot • Developing a Presentation • Presentation Delivery Skills • Presentations – Advanced (2 hours) WRITTEN COMMUNICATION • Effective Email • Essential Business Grammar • Essential Business Punctuation • Writing Agendas & Minutes • Writing for Results • Writing Great Reports • Writing Persuasively • Writing a Professional CV • Writing Readable Documents • Business Finance & You • The Language of Finance • Understanding Accounts – 1 • Understanding Accounts – 2 • Understanding Business Costs • Capital Investment Decisions • Budgeting Basics • Shareholders & Managers • Competitor Analysis • Driving Profit & Cash Flow – EBITDA • Entrepreneurial Thinking • Making Commercial Decisions • Managing Projects • Managing Risk • Strategic Thinking • Stakeholder Management • Business Planning Tools SIMULATIONS • Develop a Winning Strategy (2 hours) • Business Simulation (3 hours) • Advanced Business Simulation (4 hours) “Within 30 minutes, I was using a new technique with my team.” “Crisp, concise and to the point.” “A super way to introduce or refresh on a topic.” “The trainer really knew their stuff and made it relevant to what we do.” “Interactive, focused and good fun!” • Service & You • Face-to-Face Service Skills – 1 • Face-to-Face Service Skills – 2 • Telephone Service Skills – 1 • Telephone Service Skills – 2 • Difficult or Complaining Customers • Winning & Keeping Customers • Handling the‘Moments of Truth’ • Internal Service & Teamwork • The Customer Service Game • Managing for Service • Recruiting for Service SALES • Successful Face-to-Face Selling • Opening the Outbound Sales Call • Establishing Customer Needs • Presenting Your Product or Service • Handling Objections • Maximising Inbound Sales Calls • Account Management • Influencing Buying Decisions • Sell More Using Psychology • Prospecting • Sales Planning • Customer Segmentation & Prioritisation • Consultative Selling • Values Based Selling + Ethics MANAGEMENT & LEADERSHIP PERSONAL PERFORMANCE CUSTOMER SERVICE & SALES COMMUNICATION BUSINESS SKILLS
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Transcript of Session Listings
The
90 m
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e to
olki
t con
tain
s ov
er 1
50 s
essi
ons
orga
nise
d in
five
bus
ines
s ar
eas:
• AppraisalSkills• AssessYourManagementSkills• AuthenticLeadership• BuildingYourTeam• ChallengingConversations• Coaching• Delegation• DevelopingManagementStyle• DevelopingYourPeople• EmotionalIntelligence• HowEffectiveisYourTeam?• IntroductiontoManagement• Leadership• LeadingaRemoteTeam• LeadingYourTeamtoGreatResults• ManagingAbsence• ManagingChange• ManagingMeetings• ManagingPeople• ManagingPerformance• Mentoring• MonkeyManagement• MotivatingOthers• NeuroLeadership• Planning&Organising• RunningEffective1-1Reviews• SelectionInterviewing• SettingGoals&Objectives• TalentManagement• TheEngagingManager• TheOrganisedManager• The3SecretsofManagement• 90MinuteTeambuild
• AccelerateYourLearning• Brand‘YOU’• BuildingSelf-Confidence• BuildingTrust• Collaborating With Others• Commitment (Make it Happen)• Continuous Improvement• CopingWithChange• CreativeThinking• CreativeThinkinginGroups• DecisionMaking• DevelopYourself• DevelopingResilience• EffectiveTeamworkSkills• GetitDone!• HandleYourStress• IdentifyYourStrengths• It’sYourAppraisal• ManageYourCareer• ManagingExpectations• ManagingUpwards• MenteeSkills• Overcoming Unconscious Bias• PersonalAccountability• PersonalEffectiveness• PersonalImpact• PositiveThinking• ProblemSolving• RapidReading• SharpenYourMemory• SkillsforPA’s&Assistants• SkillsforReceptionists• SucceedatInterviews• The80/20Principle• ThinkingSkills• TimeManagement–1• TimeManagement–2• VisualThinking• Work/LifeBalance• Working in Remote Teams• 70:20:10Development
• AskingforWhatYouWant• Assertiveness–1• Assertiveness–2• BodyLanguage• BuildingPositiveRelationships• CommunicationSkills• ControllingConversations• DealingWith‘Difficult’People• DiversityAwareness• FacilitationSkills(2hours)• Feedback• HandlingConflict• HandlingInternalPolitics• Influencing• InterpersonalSkills• IntroductiontoNLP• Negotiation–1• Negotiation–2• Networking• PowerfulPersuasion• PowerUpYourCommunication• StaySafe(Lookoutforsafety)• TeamBriefing• ThinkingontheSpot• DevelopingaPresentation• PresentationDeliverySkills• Presentations–Advanced(2hours)
WRITTEN COMMUNICATION• EffectiveEmail• EssentialBusinessGrammar• EssentialBusinessPunctuation• WritingAgendas&Minutes• WritingforResults• WritingGreatReports• WritingPersuasively• WritingaProfessionalCV• WritingReadableDocuments
• BusinessFinance&You• TheLanguageofFinance• UnderstandingAccounts–1• UnderstandingAccounts–2• UnderstandingBusinessCosts• CapitalInvestmentDecisions• BudgetingBasics• Shareholders&Managers• CompetitorAnalysis• DrivingProfit&CashFlow–EBITDA• EntrepreneurialThinking• MakingCommercialDecisions• ManagingProjects• ManagingRisk• StrategicThinking• StakeholderManagement• BusinessPlanningTools
SIMULATIONS• DevelopaWinningStrategy(2hours)
• BusinessSimulation(3hours)
• AdvancedBusinessSimulation(4hours)
“Within 30 minutes, I was using a new technique with my team.”
“Crisp, concise and to the point.” “A super way to introduce or refresh on a topic.”
“The trainer really knew their stuff and made it relevant to what we do.”
“Interactive, focused and good fun!”
• Service&You• Face-to-FaceServiceSkills–1• Face-to-FaceServiceSkills–2• TelephoneServiceSkills–1• TelephoneServiceSkills–2• DifficultorComplainingCustomers• Winning&KeepingCustomers• Handlingthe‘MomentsofTruth’• InternalService&Teamwork• TheCustomerServiceGame• ManagingforService• RecruitingforService
SALES• SuccessfulFace-to-FaceSelling• OpeningtheOutboundSalesCall• EstablishingCustomerNeeds• PresentingYourProductorService• HandlingObjections• MaximisingInboundSalesCalls• AccountManagement• InfluencingBuyingDecisions• SellMoreUsingPsychology• Prospecting• SalesPlanning• CustomerSegmentation&Prioritisation
• ConsultativeSelling• ValuesBasedSelling+Ethics
MANAGEMENT & LEADERSHIP
PERSONAL PERFORMANCE
CUSTOMER SERVICE & SALESCOMMUNICATION BUSINESS SKILLS
