Search & Relevance Technology - Meetupfiles.meetup.com/7044212/Coveo for Sitecore NYC User... ·...

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 1

Search & Relevance Technology

Creating Compelling, Contextual Search Experiences with Coveo


Search & Relevance technology - solutions

700 installations60 SI partners globally

2 global alliances

1 technology platform



700 installations60 SI partners globally

2

1 technology platform

global alliances


Select Clients


Search platform

application

PL

AT

FO

RM KNOWLEDGE

MANAGEMENT

& INTRANETS

1 Knowledge management, IT, collaboration & intranets experts

• Unified enterprise information,

long-tail knowledge access,

return-on-knowledge assets

• Productivity, speed

• Quality, relevance

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2 Engineering & R&D managers• Knowledge sharing

• Better innovation, time-to-market

INT

EG

RA

TE

D A

PP

S

CUSTOMER

EXPERIENCE

MANAGEMENT

3CRM, Customer service, contact

centers, online service &

communities, mobile field service

• Case relevant knowledge

• Self-service & deflection

• customer satisfaction & cost

reduction, agent productivity

Se

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on

-lin

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xp

eri

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4Digital marketers, websites and

online experience specialists,

digital communities managers

• Advanced search & content

personalization

•Website metrics,

• User effectiveness, conversions &

deflections

Coveo Search & Relevance Technology



“Creating the shortest path to connect Sitecore customers to personalized, contextually relevant & meaningful information, unlocked from all silos, online, securely, on any device.”


“Coveo, one of the industry’s fastest growing software vendors, couples content relevance with front-line collaboration. Coveo builds a unified, federated knowledge index of all the fragmented data and information an enterprise has and merges it with what customers seek.”


“Coveo has really embraced Sitecore’s release 7, specifically in regards to the new Search Provider Framework we delivered with it. They have worked closely with our team to take full advantage of the advanced functionalities of this framework. Joint new customers of ours will definitely benefit from this tight integration that will deliver the most relevant and personalized experience possible. You don’t get to 100+ joint customers by accident. Kudos Coveo!”

Darren Guarnaccia, EVP Strategy and Corporate Development, Sitecore


Coveo for Sitecore: Key Value Props

►Empower marketers to own the website search experience

►Easily integrate any source or system with your site, for both content and for contextual clues about your visitors

►Embrace personalization, using the power of an enriched index and easy-to-build contextual search experiences


Shared Vision Partner Success

►Powerful search capabilities drive site performance, and are becoming essential for long-term client success

►Clients can (and should) manage & tune their site’s search experiences

►With a powerful and easy-to-manage search architecture in place, partners can focus on more strategic, higher-value opportunities


Live Demo


SummaryBasic indexing handled with Lucene.net

Optional integration with Solr

Full Search integration

Search Provider, Components, Security

Search Experience

No out-of-the-box Search UI Enterprise-grade Search UI

Re-usable components and framework

Faceted Search and Navigation

Connectivity & Security

Sitecore content only, excluding DMS

Late-binding security (when performance matters less)

Facet count is invalid with late-binding

Access to outside content such as communities

Early-binding security

Optimal Performance in secured environment

AdvancedSearch features

Designed/Built by developers OOTB Relevance models

Faceted Search

Query-ranking-expressions

Language tools

Technology Lucene.net (default, based on older version of Lucene)

Solr requires second web-server and Java stack

Coveo for Sitecore is Microsoft-centric (.net)

HTML5, JS

2 alternatives for Search within Sitecore 7, depending on customer's need


Search-powered Websites & Content Personalization

Phase 1 (current version):

Coveo for Sitecore Advanced SearchEdition


Resources for You

⊲ Contact us to discuss the Coveo partner program:

Marie M. [email protected]

⊲ Visit Us Online: www.coveo.com/sitecore

⊲ Sitecore Sales Team [email protected] +1.418.263.1111 x333

►White Papers► Video Demos► Case Studies

http://www.coveo.com/en/videos-demos#videosAndImages/1/

http://www.coveo.com/en/videos-demos#videosAndImages/1/


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