SAP HR Innovation Solutions Summit

Gary Luk

VP, SAP HR Service Compass Business Solutions

SAP HR Innovation Solutions Summit 20 March 2015

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2 Customer

Agenda

The PCCW Group Today

SAP Today

SAP ERP HCM Solution

SAP Fiori Mobile Solution

SAP SuccessFactors HCM Suite

Q & A

The PCCW Group Today


The PCCW Group


• ICT service flagship of PCCW

Group

• #1 IT services provider in HK

• Top 10 in mainland China

• Acquired Vanda China’s

banking application business

• Acquired Compass for SAP SI

Solutions

• 3,800+ ICT professionals

Services

Enterprise

Applications

System

Integration Custom App

Application

Development &

Maintenance

Data Centers Infrastructure

Management Hosting

Business

Process as a

Service

Industries

Manufacturing Insurance Healthcare

Communications Banking Transportation Government

Retail

HK, PRC, APAC

PCCW Solutions Today


HK Professional IT Services Market Share

(2013)

China and HK Professional IT Services

Market Share (2013)

1.8%

2.1%

2.5%

2.6%

2.9%

3.7%

4.6%

4.9%

8.2%

13.3%

PwC

ASL

EY

Computershare

Accenture

Deloitte

HP

Atos

IBM

PCCW

Solutions

2.5%

2.6%

2.9%

3.3%

3.4%

3.6%

3.6%

5.2%

6.0%

8.8%

EY

PCCW

Solutions

HP

Accenture

Digitalchina

PwC

KPMG

International

Deloitte

Samsung SDS

IBM

Source: Gartner, Inc., IT Services Market Share 2013 (31 March 2014)

Market Recognition


Infrastructure

Management

Enterprise

Applications

Data Centre

Operations

System Integration

Technical Services

ICT for Airport &

Marine

Banking & Financial

Services

Business Process

Outsourcing

3,800 IT Professionals

Key Services Highlights

SAP Today


74,400+ SAP employees worldwide

190 countries

26 industries

38 languages

81 country offices

12,800+ partner companies worldwide


Our Strategy: Innovate on a Stable Core

Deliver the World’s Best Business

Applications On Premise On Demand

On Device Orchestration

Accelerate Innovation Deliver more business value through new

technologies

Expand Ecosystem Partner to accelerate innovation

and expand market


SAP innovations are designed

for a better run world.

Powered by SAP HANA

Mobile Analytics Cloud Database &

Technology

Applications

SAP ERP HCM Solution


SAP ERP allows the achievement of business strategies in

an integrated but open and extendable architecture title

Enterprise

HR Purchasing Operations Sales / Distribution

Engineering Finance

Analytics Strategic Enterprise

Management Financial Analytics Operations Analytics Workforce Analytics

Financials Financial Supply Chain

Management Financial Accounting Management Accounting Corporate Governance

Human Capital

Management Talent Management Workforce Process Management Workforce Deployment

Procurement and

Logistics Execution Procurement

Inventory and

Warehouse

Management

Inbound and

Outbound Logistics Transportation Management

Product Development

and Manufacturing Production Planning Manufacturing Execution Product Development Life-Cycle Data Management

Sales and Service Sales Order Management Aftermarket Sales & Service Professional-Service Delivery

Corporate Services Real Estate

Management

Enterprise Asset

Management

Project and

Portfolio

Management

Travel

Management

Environmental

Compliance

Management

Quality

Management

Global Trade

Services


SAP: Invested, Tested and Proven

#1 Worldwide in terms of revenue and

customers

– According to IDC, Meta, Gartner

43 years of business software and solutions

experience and expertise

62 Countries supported with localization

11 million+ Employees self service users


SAP and Partner Country Versions for SAP ERP

Financials and Operations Countries with SAP Standard

Localization (50)

Argentina

Australia

Austria

Belgium

Brazil

Canada

Chile

China

Colombia

Czech Republic

Denmark

Finland

France

Germany

Greece

Hong Kong (**)

Hungary

India

Indonesia

Ireland

Italy

Japan

Kuwait

Luxembourg

Malaysia

Mexico

Netherlands

New Zealand

Norway

Oman

Peru

Philippines

Poland

Portugal

Qatar

Russia

Saudi Arabia

Singapore

Slovakia

South Africa

South Korea

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Arab

Emirates

United Kingdom

United States

Venezuela

SAP Add-on Country Version (12)

Bulgaria

Croatia

Estonia

Greece

Israel (*)

Kazakhstan

Latvia

Lithuania

Romania

Serbia

Slovenia

Ukraine

Country Versions Provided by SAP Partner (***) Solutions (2)

Iceland (Nyherjihf) Belarus (EPAM)


Companies Run SAP HCM in HK/Macau

http://park.hongkongdisneyland.com/hkdl/zh_HK/home/home?name=HomePage

http://www.dresdner-bank.de/index.html

Functions & Features


Every Growing organization calls for a Strong HR

• Learning management

• Content creation and publishing

• Communities and collaboration

• Assess performance and potential

• Identify key talents

• Develop successors

• Compensation and benefits

• Cost planning and budgeting

• KPI and performance bonus

• Standardize HR processes

• Track benefit enrollments

• Ensure compliance

• Enable and empower employees

• Centralize HR processes

• Increase transparency


Employee Self Services/Manager Self Services HR Services, Tools and Channels

• Better communication

• Improve moral

• Improve effectiveness

• Increase transparency

• Introduce green environment

• Reduce cost



New user experience(UX) for SAP software

A collection of Web applications

Multi-channel: both desktop and mobile browser.


SAP Fiori User Roles Lines of Business


SAP Fiori for Human Resources

Employee

My Leave

Requests

My

Timesheet My Paystubs My Benefits

Approve

Leave Requests

Approve

Timesheet

Manager

People Profile

My Team

Calendar

Employee

Look-up


SAP Fiori for Employee My Leave Requests

Capabilities

• Create leave requests, including partial-

day leave

• Select the leave period using an

integrated calendar

• Add a note for the approver

• Display a summary of your leave

entitlement, leave taken so farm and

available balance

• Display leave requests and check

approval status

• Withdraw or change leave requests


SAP Fiori for Manager Approve Leave Requests

Capabilities

• Browse all requests submitted for

approval in a personalized workflow

inbox

• View details for specific requests

• View a team calendar that shows

overlapping leave requests if there are

leave conflicts

• Approve or reject requests

SAP SuccessFactors

HCM Suite


Better Together

Accelerating our customers’ ability to perform better

43 years of business software and

solutions experience and expertise

#1 Core HCM

14 years experience in the cloud,

delivering enterprise-class SaaS

#1 Talent Management


Integrated Talent Management Solution

Core HR and Payroll Time & Attendance

Management

On-Premise SAP HCM

Goals Workforce Planning

Performance Compensation Succession Analytics Recruiting Learning Jam

BizX Insights

Cloud


SuccessFactors HCM Solution Portfolio One Set of HCM Solutions across the Entire Employee Lifecycle

A Suite of

Content Integration Extensibility

HR

Analytics Learning

Social

Collaboration

Recruiting

Performance

Core HR

“Best of Breeds”


• Group Leverage more than

one to solve a bigger

pain (e.g. Core HR +

Onboarding)

• Start Solve an immediate

pain point (e.g.

Learning)

Modular, Deployed at Your Pace Start anywhere, go everywhere

Adoption Options:


HR

Analytics Learning

Social

Collaboration Recruiting

Performance

Core HR

Start Here

Start Here

Start Here

Start Here

Start Here

Start Here

Onboarding

Marketing

Management

Management

Social Learning

Extended

Enterprise

iContent

Succession

Compensation

Goals

Workforce

Analytics

Payroll

• Leverage On-premise HCM

investments

• Replace Move all CM to the

cloud


Content Integratio

n

Extensibilit

y

HR

Analytics Learning

Social


Performance

Core HR

Core HREmployee Central A next-generation HR system in the cloud

Employee Central Drive Efficiency and Global Compliance

• HR transactions and on-boarding

• Position management

• Time-off management

• Reporting, compliance, and auditing

Payroll Time


Content Integratio

n

Extensibilit

y

HR

Analytics Learning

Social


Performance

Core HR

Compensation & Rewards

Recruiting

Learning

Performance & Goals

Skills and

Competencies

Succession & Development

Onboarding

SuccessFactors Talent Solutions Attract, develop, and retain a 21st century workforce

Comprehensive & Continuous

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=jkKz2ugkX96LYM&tbnid=a40Im4NY8PARvM:&ved=0CAUQjRw&url=http://www.applefriend.com/iphone-halloween-costume/&ei=2bqAUYWrKIXO2AXdoIGYDw&bvm=bv.45921128,d.aWc&psig=AFQjCNFNoora5O4aJGDLUz4z8G77L0YhgA&ust=1367477324747339

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=jkKz2ugkX96LYM&tbnid=a40Im4NY8PARvM:&ved=0CAUQjRw&url=http://www.applefriend.com/iphone-halloween-costume/&ei=2bqAUYWrKIXO2AXdoIGYDw&bvm=bv.45921128,d.aWc&psig=AFQjCNFNoora5O4aJGDLUz4z8G77L0YhgA&ust=1367477324747339


Content Integratio

n

Extensibilit

y

HR

Analytics

Social

Collaboration

Performance

Core HR Learning

Recruiting

Recruiting Marketing Attract and engage quality candidates with cutting-edge solutions

Company Branding

Search Engine Optimization

Jobs Search

Interactive Job Map

Talent Community

SocialMatcher

Recruiting DashboardsTM

Attract Engage

Recruiting Cloud Solutions Get the right people into the right roles - faster and cheaper


Content Integratio

n

Extensibilit

y

HR

Analytics

Social

Collaboration

Performance

Core HR Learning

Recruiting

Recruiting Management Select and hire the best talent faster

External Career Site / Internal Career Portal

Job Requisition Pipeline

Candidate Profile

Question Library

Interview Central

Source Quality Reports

Select



Content Integratio

n

Extensibilit

y

HR

Analytics

Social

Collaboration

Performance

Core HR Learning

Recruiting

Onboarding Consistently and efficiently convert new hires into engaged,

empowered, productive employees

Dashboards on Work Queue & Activities

Onboarding Process

Notifications

Document Centre

Pre-Day 1 Portal

Connect



Content Integratio

n

Extensibilit

y

HR

Analytics Learning

Social


Performance

Core HR

Motivate

Goal Management Create an aligned, high-performing workforce

Goal Plan / Balance Scorecard

Goal Wizard – Setting SMART Goals

Goals Library – Job-specific Goals

Cascading Goals

Status Report

Execution Map

Performance Cloud Solutions Align, reward and advance your best talent


Content Integratio

n

Extensibilit

y

HR

Analytics Learning

Social


Performance

Core HR

Performance Management Create an aligned, high-performing workforce

Performance Review

Goals

Core Values

Competencies

Team Overview

360 Multi-Rater

Gap Analysis

Review



Content Integratio

n

Extensibilit

y

HR

Analytics Learning

Social


Performance

Core HR

Calibration Identify, develop and retain talent throughout your organization

Performance Dashboards

Talent Evaluation by:

Performance x Potential metrics

Pay x Performance metrics

Impact vs. Risk metrics

Measure



Content Integratio

n

Extensibilit

y

HR

Analytics Learning

Social


Performance

Core HR

Career & Development Planning Identify, develop and retain talent throughout your organization

Development Plan

Career Worksheet

Search Jobs

Career Path

Competency Required

Learning Activities

Discover



Content Integratio

n

Extensibilit

y

HR

Analytics

Social


Performance

Core HR Learning

Learning Management Ensure compliance, develop talent

Learning Needs Management

Online Content Management / iContent

Documents

Audios

Videos

Exams

Social Learning

Develop

Learning Cloud Solutions Addressing the learning needs of today and tomorrow


Content

Social

Collaboration

Performance

Core HR Learning

Recruiting

HR

Analytics

Workforce Analytics Solutions Make confident business decisions with powerful workforce insights

Maximize impact to the business

• Workforce Analytics Drive fact-based business decisions with over 2,000 pre-defined

workforce metrics and KPI’s

• Workforce Planning Plan your future workforce based on business need and trends:

from global talent shortages to an aging workforce

Extensibility Integration

Analyze


Content Extensibility

HR

Analytics

Performance

Core HR Learning

Recruiting

Social

Collaboration

Social Business Collaboration Bring together people to solve business problems and drive results

SAP JAM Empowers employees to work and communicate more effectively

Connect your customers, partners, and employees with

information, applications, and processes to drive results in

your social network and your applications

Integration

Collaborate


Social Business Collaboration Bring together people to solve business problems and drive results

Integration


Pre-delivered HR Content

Content Integratio

n

Extensibilit

y

HR

Analytics

Social

Collaboration

Performance

Core HR Learning

Recruiting

19,500+ Unique

HR Content

Elements

Pre-defined Talent

questions

Industry-specific

Job Descriptions

Job Families

Skills Catalog

Competencies

Catalog

Learning reports

and dashboards

Recruiting best

practices Templates Live Compensation

Dashboards

Compensation

Benchmarking

Goals Catalog

Assessment

Writing assistant

Assessment

Coaching Assistant

Core HR

Workflows

Workforce

Analytics Metrics

International and

Country-specific reports

Compensation

metrics and Reports

An HR System that is Business-ready from the Start


Integration and Extensibility


HR

Analytics

Performance

Core HR Learning

Recruiting

Social

Collaboration

Integrate data and processes with on-premise

and other cloud solutions

• Pre-packaged and maintained integrations

• Pre-defined templates and API’s

• Integration platform and technology

Extend existing processes, create new ones

• Standard configuration capabilities

• Create new objects and business rules

• Create new applications with Cloud-based Platform

as a Service


Proven Scale, Continual Feedback

50 million interviews

5 million

hires onboarded

22 million

users

35

million performance

reviews

2.5

million promotions

and transfers

SAP HR Innovation Solutions Summit

Documents

Transcript of SAP HR Innovation Solutions Summit