RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15%...

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RM6187 Management Consultancy Services Market Engagement 29th October 2019

Transcript of RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15%...

Page 1: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

RM6187

Management Consultancy Services

Market Engagement

29th October 2019

Page 2: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Agenda

1. Purpose of today: Management Consultancy - Future Frameworks

2. Introductions

3. Timeline

4. MCF / MCF2 Spend analysis

5. Proposed lot structure

6. Feedback

7. AOB

Page 3: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Todays Objectives

In Scope

● Present analysis of current framework usage

● Present options for future lot structures

Out of scope

● Evaluation criteria

● Entry thresholds to lots

● Number of service lines per lot for entry

Page 4: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Crown Commercial Category Structure

WorkforcePeople

ServicesProf. Services

Health &

Education

BPO & Contact

Centres

Pillar

Operations

People Pillar Corporate PillarTech Pillar Buildings Pillar

Management

Consultancy

Legal

Audit

Page 5: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Management Consultancy Team

5

Gareth Clark

Deputy Director

New starter: Dec 2nd

Senior Category Lead

Emma Tranter

Category Lead

Claire Levens

CAM Specialist

Andy Caldwell

CAM Specialist

Emily Warren

Category Lead

David Pyle

CAM Lead

Brian Gregson

CAM Manager

Key:

Strategic Category

Commercial Agreement

Management

Page 6: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Evolution of Management Consultancy (MC)

Feb

‘13

Consultancy One(expired 2017)

Sept

‘18

Sept

‘21

MC Services

RM6187

(expires Sept ‘21)

Sept

‘17

Audit Services

(RM6188)

Sept

‘21

MCF MCF 2

Page 7: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Timeline

Market

Engagement

Oct ‘19-Mar ‘20

Evaluation

Period

Jan ‘21-May ‘21

Contract

Award

Jun ‘21

Go Live

Sep ‘21Oct-Dec ‘20

ITT Period

Apr-Sep ’20

Internal

governance

Page 8: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF and MCF2

Spend analysis

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Page 9: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF - spend profile

Finance (L2) £94.2M

Health & Community (L5) £74.3M*

HR (L4) £17.6M

Audit (L3) £10.7M

Infrastructure (L7) £9.2M

ICT & Digital (L8) £6.0M

Education (L6) £4.7M

TOTAL £216.7M

Source: Salesforce - MCF spend FY 2018/19 and FY 2019/20 (up to 30th Sept. 2019) *At least £53.8M of spend via Lot 5 has

related to EU Exit

Spend by lot (%)

2.2%

Page 10: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF2 - spend profile

Complex & Transformation (L3) £29.0M

Business (L1) £26.5M

Strategic (L4) £8.4M

Procurement, Supply Chain &

Commercial (L2)£5.7M

TOTAL £69.6M

Source: Salesforce - MCF2 spend FY 2018/19 and FY 2019/20 (up to 30th Sept. 2019)

Spend by lot (%)

Page 11: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF / MCF2 - supplier profile

Source: Salesforce - MCF and MCF2 spend FY 2018/19 and FY 2019/20 (up to 30th Sept. 2019)

MCF MCF2

Nu

mb

er

of su

pp

liers

Suppliers with spend

Suppliers with no spend

Highlights potential need for fewer

suppliers on some lots - with benefits for:

● Suppliers: improve bid to win rate

● Customers: quicker route to market

(fewer bids to evaluate)

Page 12: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF / MCF2 - spend split between large firms & SMEs

MCF MCF2

SME

Large

● Average of 11% SME

spend across

MCF/MCF2

● Consideration of shift to

greater # of lots with

more specialisms

designed to provide

accessibility

● Internal Communities of

Practice to promote use

of SMEs & share best

practice

Source: Salesforce - MCF and MCF2 spend FY 2018/19 and FY 2019/20 (up to 30th Sept. 2019)

Page 13: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF / MCF2 - number of SMEs awarded spend per lot

4

2

2

2

7

4

15

14

10

1

8

3

15

9

Finance (L2) Audit (L3) HR (L4) Health (L5) Educ. (L6) Infrast. (L7) IT (L8)

MCF

150

36

40

5

1

0

Business (L1) Proc., SC &

Comm. (L2)

Transform.

(L3)

Strategy

(L4)

7

2

MCF2

# of SMEs

without spend

# of SMEs

with spend

Source: Salesforce - MCF and MCF2 spend FY 2018/19 and FY 2019/20 (up to 30th Sept. 2019)

Page 14: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF / MCF2 - usage of service lines (SLs)

Source: Salesforce - MCF and MCF2 spend FY 2018/19 and FY 2019/20 (up to 30th Sept. 2019)

Nu

mb

er

of se

rvic

e lin

es

Spend via SL

No spend via SL

MCF MCF2

● Significant proportion of

services lines have not been

used

● Proposal:

○ Break out highly utilised

SLs into specific lots e.g.

project/programme mgmt.

○ Remove SLs not used to

streamline process

Page 15: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Lot structure options

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Page 16: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Lot Structure Options

1. Strategy

2. HR

3. Procurement, Supply

Chain and Commercial

4. Transformation

5. Finance

6. Digital & Technology

7. Business

8. Policy & Advice

9. Risk & Compliance

10. Project/Programme Mgmt

Option B: A + New Lots

Option C: A + Sector Specific

Business Consultancy

11. Health & Social Care

12. Education

13. Infrastructure & Transport

Option D: A + DPS

Option A: Core Lot Structure

DPS = Dynamic Purchasing System

Page 17: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Option C - Sector lots

Health & Social Care

~£15m spend*

31 service lines

● Currently some spend in Lots 5,

6 and 7 is via non-sector

specific service lines e.g.

○ Programme/project mgmt.

○ Transformation

○ Business case

development

● However, there is demand for

sector-specific expertise e.g.

○ Healthcare service &

process evaluations

○ Housing, landlords &

tenancy regulation

○ Waste infrastructure

Source: Salesforce - MCF spend FY 2018/19 and FY 2019/20 (up to 30th Sept. 2019) *Estimated spend based on total spend

in current Health and Community Lot less EU Exit

Education

~£5m spend

30 service lines

Infrastructure & Transport

~£9m spend

27 service lines

Page 18: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Pros Cons

Option D - Dynamic Purchasing System

Page 19: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Appendix

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Page 20: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Summary

● During market engagement various questions & queries were raised around data

● The following slides have been created in response to some of those queries including:

○ Spend by service line on lots

○ Split of SME spend (medium, small & micro)

○ Pricing model spend split

Page 21: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF Lot 2

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Business analysis £24,839,959 26.4%

Accounting advice & risk £13,709,393 14.5%

Developing & assessing

project proposals

£10,699,630 11.4%

Financial performance

review & viability studies

£7,575,156 8.0%

Costing review & evaluation £7,366,799 7.8%

Page 22: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF Lot 3

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Internal audit £4,637,387 43.3%

External audit service £1,110,002 10.4%

Forensic assessments,

accounting Investigations

£1,091,397 10.2%

Governance £1,033,415 9.6%

Special purpose reviews £709,079 6.6%

Page 23: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF Lot 4

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Organisational training &

development

£6,314,686 35.8%

Performance management

(including pay, reward &

benchmarking)

£3,840,737 21.8%

Human resource functions,

process & design

£3,578,971 20.3%

Cultural transformation £1,701,141 9.6%

Staffing £716,912 4.1%

Page 24: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF Lot 5

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Programme & project

management

£8,207,316 11.0%

Forecasting, planning &

strategy

£8,028,682 10.8%

Business case development £7,789,322 10.5%

Policy advice & review £5,608,815 7.5%

Operational review &

improvement

£4,373,011 5.9%

Page 25: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF Lot 6

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Transformation, change and

assurance

£2,226,449 47.1%

Acute services

reconfiguration modelling

£624,999 13.2%

Apprenticeships £602,120 12.7%

Programme and project

management

£515,131 10.9%

Special educational needs £353,000 7.5%

Page 26: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF Lot 7

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Waste infrastructure £1,089,672 11.9%

Procurement and supply £1,041,248 11.3%

HR and organisational

strategy

£884,960 9.6%

Planning strategies for

infrastructure developments

£846,518 9.2%

Business case development £708,397 7.7%

Page 27: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF Lot 8

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Transformation, change and

assurance

£2,070,034 34.2%

Programme and project

management

£1,669,404 27.6%

Digital services strategy £706,410 11.7%

Commissioning models £661,960 10.9%

Unknown £300,370 5.0%

Page 28: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF2 Lot 1

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Capability Development £2,684,013 10.15%

Business Sourcing

Strategies

£2,646,335 10.00%

Project management £2,534,024 9.58%

Development of Review of

Government Policy & or

Objectives

£2,302,240 8.70%

Change Management £2,228,766 8.43%

Page 29: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF2 Lot 2

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Contract Management £1,390,471 24.15%

Procurement Process £1,259,932 21.88%

Financial Advice on Projects

Bidders or Infrastructure

Finance

£952,821 16.55%

Optional Appraisal £750,050 13.03%

Opportunities for Cost

Reduction & Commercial

Benefits

£699,394 12.15%

Page 30: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF2 Lot 3

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Complex Programmes £8,245,040 28.38%

Supplier Side Advisory

Services

£7,603,509 26.17%

Transformation

Management

£4,875,916 16.78%

Programme Management £3,321,397 11.43%

Supplier Side Programme

Delivery

£3,179,520 10.94%

Page 31: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

MCF2 Lot 4

Top 5 Service Lines

(by spend)

Spend % of Lot

Total

Organisational Strategy £3,096,197 36.98%

Crisis and Contingency

Management

£1,302,338 15.55%

Change Management £1,206,383 14.41%

Business Process

Reengineering

£1,013,819 12.11%

Design and Innovation £494,450 5.90%

Page 32: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

Pricing Models: Spend Split

MCF MCF2

Fixed 61% 65%

T&M 38% 35%

Risk & Reward 1% -

Page 33: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

SME Spend: MCF

Page 34: RM6187 Management Consultancy Services Market …...Capability Development £2,684,013 10.15% Business Sourcing Strategies £2,646,335 10.00% Project management £2,534,024 9.58% Development

SME Spend: MCF2