Online Exchange event ‘Activity Data for Online Resources’2 June 2011

Local Insights Recommendations Improve the Search Experience

http://www.open.ac.uk/blogs/rise

OU environment

http://www.open.ac.uk/blogs/rise

Students don’t visit the OU library

Our students are mainly off campus

all the time

Our students access resources

electronically

Athens used to be the top search term on our library

website

Until we implemented EZProxy

E-books E-journal articles Other EDS content (inc. institutional repository)

What resources are involved?

http://www.open.ac.uk/blogs/rise

Ebsco Discovery Service

SFX Local targets

EDS, SFX APIs

RISE searches

Course data

EZProxy logfiles

How is the data extracted or collected?

http://www.open.ac.uk/blogs/rise

http://www.open.ac.uk/blogs/rise

Remote host | Date/Time | Oucu | request | status | size of response | referrer | user agent | session

user type | course code(s)

Searches in RISE

Volume, issue, title, ISSN, DOI, Ebsco Accession Number, subject data

EZProxy

CIRCE

RISE

EDS/SFX

What attributes are available?

http://www.open.ac.uk/blogs/rise

http://www.open.ac.uk/blogs/rise

People on course ‘A’ viewed resource ‘B’

People who searched for subject ‘C’ looked at resource ‘D’

People who looked at resource ‘E’ also looked at resource ‘F’

What can the data tell us?

http://www.open.ac.uk/blogs/rise

This resource is being used by people studying this course

Course recommendation

Search recommendation

Relationship recommendation

Resource management

People are looking at resources on this subject

Subject data

http://www.open.ac.uk/blogs/rise

Not useful17%

Quite use-ful8%

Very useful33%

Not used8%

Not applicable33%

People on your course(s) viewed

Is it useful 1?

Not useful25%

Quite useful25%

Very useful25%

Not sure8%

Not applicable17%

These resources may be related to others you've viewed recently

http://www.open.ac.uk/blogs/rise

Not useful17%

Quite useful17%

Very useful33%

Not used17%

Not applicable17%

People using similar search terms often viewed

Is it useful 2?

Not relevant42%Slightly rel-

evant8%

Quite relevant33%

Very relevant17%

How relevant were the rec-ommendations to your

search?

Yes, probably

XML export planned

Proposed XML format

http://www.open.ac.uk/blogs/RISE/2011/05/06/open-recommender-data/

http://www.open.ac.uk/blogs/rise

Can it be aggregated with other activity data?

Added a privacy policy to RISE, EDS and SFX

interfaces

Provided an opt-out feature

Will anonymize data prior to release

http://www.open.ac.uk/blogs/rise

Privacy and opt-out URL

http://library.open.ac.uk/rise/?page=privacy

Are there legal issues, DPA, Rights?