Resource Person Manual f

7/31/2019 Resource Person Manual f

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Approaches to Capacity Building


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Human resource development: is the process of

equipping professionals with essential knowledge/understanding,skills, and training that enables them to perform effectively.

Organizational development: is the elaboration ofmanagement structures, processes and procedures, not onlywithin organizations but also management of relationshipsbetween different organizations/sectors (public, private,community), infrastructure and service development, etc.

Institutional framework development (at all levels) toenhance institutional capacities: to establish competent professionals ateach level, to define and streamline work channels, to institutionalize

process documentation and reporting systems, etc.


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Human resource

developmentOrganizational development Institutional framework

developmentDeputation of Fellows Availability of computers and

internet connectivity at each level

(preferably at Block level)Establish HMIS teams

Recruitment and positioningthe sanctioned staff at all

levelsFormulation policies/guidelines fordata collection, compilation,

aggregation and verificationEstablish formalSupervision/monitoring and

evaluation processesContinuous training of health

personnelStructure the evidence -based

decision making processInstitutionalize recording

and reporting systemsDeveloping skills in HMIS

application, formats, and

indicatorsDevelop and utilize appropriate

evaluation strategyDefine information flow and

error management protocolsDeveloping skills on analysis

and data utilizationFinancial management Develop formal feedback

processes


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1. Establish Guidelines/protocols.

2. Organizational structureof Public sector and

3. Plan for HMIS in place.

4. Office space, computers,connectivity.

5. Recruitment/ deploymentof human resources.

6. Budgeting- FinancialResources.

7. Software applications tosupport HMIS.

8. Technical Consultancyservices for capacitybuilding/applications

customization &

maintenance.

1. Issuing Guidelines for

data collection, flow,

and compilation.

2. Formats and registers

in place.

3. Guidelines forvalidation, verification anderror management.

4. Protocols for assessing

gaps eg District assessmenttool).

5. Training of Human

Resources- service

providers, programe

managers, HMIS

managers.

6. Establishing teams,

delegating authority.

1. Functional teams that

manage data flow, make

use of information &

address data quality

issuesat district and

state level.

2. Regular monitoring

outputs: Timely analysis

and dissemination of

information to managers.3. Accompanying measuredstatement of degree ofcompletion and accuracy ofreporting.

4. Information based

local planning and

programe implement.5. Multiple sectors strategy

1. Improved monitoringof all programmes.

2. Evidence Based

Planning.

3. Better allocation of

financial and human

resources.

4. Quality Assurance and

improvement in service

delivery.

5. Community

involvement andfeedbacks.

6. Improved

Accountability.

7. Capacity to assess

and cope with external

environment.

Input Process Output Outcome


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S.

NoCriteria MP UK Bihar CG OR J&K Punjab

1. Error Management Protocols x x x x x x x

2. Mapping of registers x x x x x

3. Feedback Process x x x x x x x

4. HMIS Team at all levels

5. Authentication(proper)

6. Verification

7. Guidelines for data collection,

compilation and aggregation

x x x x x x x

8. Capacity to assess & cope withexternal environment

x x x x x x x

9. Analysis

10 Data triangulation x x x x x x x

11 Evidence based decision making x x x x x x x

12 Training x x x x x x x


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Complete reporting

Data entry errors identification

Accuracy of data

Process of data verification

Process of identified error correction

Matching online data with records

Zero reporting

Blank reporting Reporting of private facilities

2-ANGUL-HMIS VALIDATION.xls
http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/


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Assess all the registers of SC, PHC, CHC & DH Check List For Monthly Reporting-1.xls

MCH Data element rationalisation.xlsx

Indicator based FeedbackFromDistrict.xls Analysis based Orissa MONTHLY DATA

ANALYSIS.xls

Protocols to monitor the authorized signatory, ifincase error is identified after authentication

Assign responsibility of regular verification anddiscuss the issues in monthly meeting
http://check%20list%20for%20monthly%20reporting-1.xls/http://mch%20data%20element%20rationalisation.xlsx/http://feedbackfromdistrict.xls/http://orissa%20monthly%20data%20analysis.xls/http://orissa%20monthly%20data%20analysis.xls/http://orissa%20monthly%20data%20analysis.xls/http://orissa%20monthly%20data%20analysis.xls/http://feedbackfromdistrict.xls/http://mch%20data%20element%20rationalisation.xlsx/http://check%20list%20for%20monthly%20reporting-1.xls/http://check%20list%20for%20monthly%20reporting-1.xls/http://check%20list%20for%20monthly%20reporting-1.xls/


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Requirement Analysis

Feasibility Study

System influx
http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/http://2-angul-hmis%20validation.xls/


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Improved performance and work quality

Effective and productive outcomes

Improved understanding of organizations system

and functions Assessment of further training or supervision

needs

Appreciation of professional conduct

Improved communications skills Exploration of other talents of trainees


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1 Defining training objectives

2 Identification of trainees

3 Training plan

4 Selection of training methodologies

5

Role of facilitator

6 Assessment of competencies

7

Monitoring and evaluation of training Refresher training and supportive supervision


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Principles of Participatory Training

Participatory training is trainee centred

Learning through experience is encouraged Views and experience of trainees are

acknowledged and respected

Conducive learning environment is created

Focus is on learning and growing as a group Trainer should be aware of own self and be

sensitive to others

Use of energisers


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Methods Key points

Lectures Lectures convey information systematically and give a good overview of the topic. Good lecturersknow to modulate their voice, keep good eye contact with their audience, intersperse lectures with

interactive questions and dialogue, and use humour effectively. Repetition is used to emphasize

key points rather than to overload lecture with information. Distribution of handouts, copies of

presentations before the lecture is useful.Presentations Power point presentations, charts, posters, or even writing on black board makes it easier to focus

and recall. Needs good presenter and a good preparation. Eye contact with as many participants is

possible. Interrupting flow of presentation for questions, jokes, visuals, etc. are helpful.

Distribution of copies of presentations before the lecture is useful.Demonstrations Best for teaching hands-on skills. Facilitator demonstrates and all participants observe and repeat

the demonstration using a check list. Demonstration models/computers/software required.

GroupDiscussions

A topic is given to group(s). Participants voice their opinions. A good moderator gives everyone

time and allows more time for those who have new insights to offer. Moderator sums-up and

draws generalisations.Small GroupDiscussions

Participants are divided in small groups (3-5 people). Set of tasks or questions is given to them for

discussion. Group has to reach a consensus which is presented to the larger group/plenary.

Moderator then facilitates discussion in large group.Case Simulation

(oral/posters/videos)Real life data are shown as a video clips, excel file, or presentation. These may be positive or

negative deviance case. Group then comments and discusses the issues that arise from the case.


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Finalize training schedule Finalize training venue

Notify HMIS Trainers team

Notify trainees

Prepare training material - TRAINING MATERIALS TORETAIN Sample training kit

Agenda (final and modified)

Pre-training evaluation answer sheets with name of theparticipants

Post-training evaluation answer sheets with name of theparticipants

Evaluation scores

Training evaluation sheets and scores

Submit training report


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HMIS trainees can be broadly categorized into fourgroups:

Service Providers: ANMs/LHVs/MPHW and Medical

Officers in-charge of facilities. Program Managers: District Programme Managers,

Block Programme Managers, CMHO, BMHO,Maternal and Child Health Programme Officer,Immunisation Officers, Family Planning Officers, any

other. HMIS Managers: Data Entry Operators, Data

Managers/Monitoring and EvaluationManagers/Statistical Officers, HMIS Consultants.

HMIS Resource Persons: National level trainers


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Category of Trainees Competencies to be masteredService Providers-SC (ANM,

MPHW, LHVs) Knowledge of datasets/formats and data guidelines

Other Service Providers

(PHC/CHC Doctors) Knowledge of datasets/formats and data guidelines Knowledge of indicators Data Analysis

Health Programme Managers

(Block, District, and State) Knowledge of datasets/formats and data guidelines Knowledge of indicators addressing data quality issues Data Analysis

Knowledge of functionalities of National Web Portal and State specific application

HMIS Managers

(Block, District, and State) Knowledge of datasets/formats and data guidelines Knowledge of indicators addressing data quality issues Data Analysis Skills on functionalities of National Web Portal and State specific application.

HMIS Resource Persons Knowledge of datasets/formats and data guidelines Knowledge of indicators

addressing data quality issues

Data Analysis Skills on functionalities of National Web Portal and State specific application Knowledge of conceptual Issues in HMIS design Knowledge of different approaches to HMIS Ability to generalise their own experiences Ability to conduct and validate indicators Evaluate programmes and design new features


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Competency Evaluation of Competency. Knowledge of

datasets/formats and data

guidelinesCompetency 1- Data Guideline

Knowledge of indicators Competency 2- IndicatorsAddressing data quality

issuesCompetency 3-Data quality

Data Analysis Competency 4-Use of information Skills on functionalities of

National Web Portal and Statespecific application.

Competency 5- Web Portal uploading and

Data Analysis

Competency 6- DHIS 2 Basic

Functionalities

Competency 7-DHIS 2 for Analysis and

Feedback


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Each HMIS manual has a training evaluation formthat needs to be filled by each trainee on the lastday of the training.

An MS Excel file (available in enclosed CD) to

score and analyze training evaluation results isenclosed.

At the end of the training enter scores in thegiven excel test and compute results.

Use these scores to better plan next training andsend scores with the training report.


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Orientation to the objectives and features of an HMIS. Knowledge of HMIS Formats, Datasets, data definition and

guidelines for recording and reporting.

Knowledge of Indicators and skill for data Analysis

Understanding of Data Quality Issues

Building understanding & clarity on flow of information and flowof feedback & activity reports - for HMIS and for MCH Tracking.

Developing skills for uploading and utilising the web portal andDHIS 2/NBITS etc (where applicable)

Building understanding & clarity on the process of dataverification and confirmation.

To facilitate use of data in planning, monitoring, evaluation anddecision making

To establish a system of feedback and suggest measures forimprovement at different levels.


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STATES

TITLE HMIS Training of HMIS Managers and Trainer for Programme Managers and ServiceProvider

OBJECTIVES To train Master Trainers and Resource Persons in Module I-IV.NO. OF DAYS 6 HMIS training\Vol 4 Oct 13.docxVENUE State/National OfficeTRAINERS National Resource PoolRESOURCE PERSONS 5-6 (Experts on 7 competencies)FACILITATORS 1 (Assist Resource Persons, Documentation, Compile training reports)TRAINEES State and District level HMIS Managers and State level Health Programme ManagersCOMPETENCIES TO

ENHANCEKnowledge of

1. NRHM and HMIS

2. HMIS formats datasets, data definition guidelines, data collection, recording and

reporting.

3. Pregnant women and child immunization tracking formats, definitions, data

elements, data collection guidelines

4. Indicators

5. Flow of information and flow of feedback

Skills in

1. Data verification and confirmation

2. Ability to address data quality issues

3. Data analysis

4. Using Web Portal and DHIS2

5. Using data for planning and decision making

6. Establishing a feedback system7. Training as a Master Trainer/Resource Person
http://hmis%20training/Vol%204%20Oct%2013.docxhttp://hmis%20training/Vol%204%20Oct%2013.docxhttp://hmis%20training/Vol%204%20Oct%2013.docxhttp://hmis%20training/Vol%204%20Oct%2013.docxhttp://hmis%20training/Vol%204%20Oct%2013.docxhttp://hmis%20training/Vol%204%20Oct%2013.docx


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DISTRICTS

TITLE HMIS Training of HMIS Managers and Trainer for Programme Managers and Service ProviderOBJECTIVES To train Mater Trainers and Resource Persons in Module I, II, & IV.NO. OF DAYS 6 ( 3 days on HMIS issues and 3 days on application use)VENUE District/ State OfficeORGANIZER StateTRAINERS State Master TrainerRESOURCE PERSONS 5-6 (Experts on 4 competencies)FACILITATORS 1 (Assist Resource Persons, Documentation, Compile training reports)TRAINEES Block HMIS Manager, District & Block Level Health Programme ManagersCOMPETENCIES TO

ENHANCEKnowledge of

1. NRHM and HMIS

2. HMIS formats datasets, data definition guidelines, data collection, recording and reporting.

3. Pregnant women and child immunization tracking formats, definitions, data elements,

data collection guidelines

4. Indicators5. Flow of information and flow of feedback

Skills in

1. Data verification and confirmation

2. Ability to address data quality issues

3. Data analysis

4. Using data for planning and decision making

5. Establishing a feedback system

6. Training as a Master Trainer/Resource Person


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HMIS TRAINING PLAN FOR

BLOCKSTITLE HMIS Training for Service ProviderOBJECTIVES To train Service Providers in Module I & IINO. OF DAYS 2VENUE Block/ District OfficeORGANIZER DistrictTRAINERS District Master TrainersRESOURCEPERSONS 5-6 (Experts on 1

st , 2nd & 3rd competencies)FACILITATORS 1 (Assist Resource Persons, Documentation, Compile training reports)TRAINEES Service ProvidersCOMPETENCIES TO

ENHANCEKnowledge of

1. NRHM and HMIS

2. HMIS formats datasets, data definition guidelines, data collection, recordingand reporting.

3. Pregnant women and child immunization tracking formats, definitions, data

elements, data collection guidelines

4. Indicators

5. Flow of information and flow of feedback

Skills in

1. Data collection,2. Rationalising data collection tools


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Resource Person Manual f

Documents

Transcript of Resource Person Manual f