REMOTE TECHNICAL SUPPORT SERVICES

About Us:• Agent001 is next generation remote technical support services company

offering Remote support for PC, Macs, Laptops, Smart Phones and Digital Devices. For Individuals and small businesses

• Agent001 works on simple 1-2-3 Principle of Connect-Diagnose-Resolve. • Agent001 is a 100% Canadian owned corporation headquartered in

Calgary. • Geographic Presence: CAN, AUS, UK, US and Latin America• Flexible and customised premium plans to suit every customers need

Customer Scenario1. Customers often complain their computers do not function the way they

used to function when brought brand new2. Typical problems are system slow down, Virus and spyware,

configuration issues, start up problems3. Customer has problem connecting to internet and slow internet browsing

speeds4. Configuration of peripherals such as modems, routers, printers etc.5. Installation issues related to newer software's

AGENT001 ADDRESSES ABOVE PROBLEMS BY OFFERING CUSTOMERS WITH CUSTOMISED PLANS AND SERVICES SUITING EVERY INDIVIDUAL NEEDS.

SERVICE OFFERINGS FOR CUSTOMERS

QUICK START MOBILE

GEOGRAPHY PRICINGUNITED STATES / CANADA 39.99 USD

UNITED KINGDOM 24.99 GBPAUSTRALIA 39.99 AUS

DIGITAL DEVICE SETUP & SYNC



QUICK NETWORK CONNECT



ONE TIME REPAIR & DAIGNOSTIC



ANNUAL SUBSCRIPTION PLAN



SPECIAL DISCOUNTS FOR 3+ COMPUTERS

Contact Centre Outsourcing Program (Outbound Sales):• Agent001 would want the vendors to have proven sales record with previous

experience in International market• The vendor should have a minimum of 10 seats to start off with capacity to ramp-up• The vendor should also have capability to take on technical support and inbound calls

at any given time• The vendor needs to procure their own calling lists• Training can be provided if required by Agent001 executives• Attractive payouts on sales + incentives on targets• CRM for sales Provided

Commercials for Contact Centres:1. Contact centres offering successful sales get a payout of 45% from the

sales.2. Payouts: Monthly billing for 2 months Bi-Monthly from 3 month onwards3. Payouts via bank transfer (wire) or Paypal.4. Advance payouts if consistent performance achieved for 3 months.

Contact

http://www.agent001.net Email: [email protected]

REMOTE TECHNICAL SUPPORT SERVICES

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