Recuritment FINAL PROJECT REPORT

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    THEORITICAL FRAME WORK

    The recruitment and selection is the major function of the human

    resource department and recruitment process is the first step towards creating the

    competitive strength and the strategic advantage for the organizations. Recruitment

    process involves a systematic procedure from sourcing the candidates to arranging

    and conducting the interviews and requires many resources and time.

    Recruitment refers to the process of screening, and selecting qualified people for a job

    at an organization or firm, or for a vacancy in a volunteer-based some components of

    the recruitment process, mid- and large-size organizations and companies often retain

    professional recruiters or outsource some of the process to recruitment agencies.

    External recruitment is the process of attracting and selecting employees from outside

    the organization.

    The recruitment industry has four main types of agencies employment exanges,

    recruitment websites and job search engines, "head hunters for executive and

    professional recruitment, and in-house recruitment. The stages in recruitment include

    sourcing candidates by advertising or other methods, and screening and selecting

    potential candidates using tests or interviews.

    A few definitions of recruitment are:

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    According to Edwin B. Flippo, Recruitment is the process of searching the

    candidates for employment and stimulating them to apply for jobs in the

    organisation. Recruitment is the activity that links the employers and the job seekers.

    A process of finding and attracting capable applicants for employment. The

    process begins when new recruits are sought and ends when their applications are

    submitted. The result is a pool of applications from which new employees are

    selected.

    It is the process to discover sources of manpower to meet the requirement of

    staffing schedule and to employ effective measures for attracting that manpower in

    adequate numbers to facilitate effective selection of an efficient working force.

    Recruitment of candidates is the function preceding the selection, which helps create a

    pool of prospective employees for the organization so that themanagement can select

    the right candidate for the right job from this pool. The main objective of the

    recruitment process is to expedite the selection process.

    Recruitment is a continuous process whereby the firm attempts to develop a pool of

    qualified applicants for the future human resources needs even though specific

    vacancies do not exist. Usually, the recruitment process starts when a manger initiates

    an employee requisition for specific vacancy or an anticipated vacancy.

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    OBJECTIVES OF RECRUITMENT:-

    The objectives of Recruitment are

    To attract people with multi-dimensional skills and experiences that

    suits the present and future organizational strategies.

    To induct outsiders with a new perspective to lead the company.

    To infuse fresh blood at all levels of organization.

    To develop an organizational culture that attracts competent people to

    the company.

    To search the people whose skills fit the companys values

    To seek out non-conventional development grounds of talent.

    To search for talent globally and not just within the company.

    To anticipate and find people for positions those do not exist yet.

    Purpose & Importance of Recruitment:

    Attract and encourage more and more candidates to apply in the

    organization.

    Create a talent pool of candidates to enable the selection of best

    candidates for the organization.

    Determine present and future requirements of the organization in

    conjunction with its personnel planning and job analysis activities.

    Recruitment is the process which links the employers with the

    employees.

    Increase the pool of job candidates at minimum cost.

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    Help increase the success rate of selection process by decreasing

    number of visibly under qualified or overqualified job applicants.

    Help reduce the probability that job applicants once recruited and

    selected will leave the organization only after a short period of time.

    o Meet the organizations legal and social obligations regarding the composition

    of its workforce.

    o Begin identifying and preparing potential job applicants who will be

    appropriate candidates.

    o Increase organization and individual effectiveness of various recruiting

    techniques and sources for all types of job applicants.

    Every organization has the option of choosing the candidates for its recruitment

    processes from two kinds of sources: internal and external sources. The sources

    within the organization itself (like transfer of employees from one department to

    other, promotions) to fill a position are known as the internal sources of recruitment.

    Recruitment candidates from all the other sources (like outsourcing agencies etc.) are

    known as the external sources of recruitment.

    Policy for recruitment:

    In todays rapidly changing business environment, a well defined recruitment

    policy is necessary for organizations to respond to its human resource requirements in

    time. Therefore, it is important to have a clear and concise recruitment policy in place,

    which can be executed effectively to recruit the best talent pool for the selection of the

    right candidate at the right place quickly. Creating a suitable recruitment policy is the

    first step in the efficient hiring process. A clear and concise recruitment policy helps

    ensure a sound recruitment process.

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    It specifies the objectives of recruitment and provides a framework for

    implementation of recruitment programme. It may involve organizational system to

    be developed for implementing recruitment programmer and procedures by filling up

    vacancies with best qualified people.

    COMPONENTS OF THE RECRUITMENT POLICY

    o The general recruitment policies and terms of the organization

    o Recruitment services of consultants

    o Recruitment of temporary employees

    o Unique recruitment situations

    o The selection process

    o The job descriptions

    o The terms and conditions of the employment

    A recruitment policy of an organization should be such that:

    o It should focus on recruiting the best potential people.

    o To ensure that every applicant and employee is treated equally with

    dignity and respect.

    o Unbiased policy.

    o To aid and encourage employees in realizing their full potential.

    o Transparent, task oriented and merit based selection.

    o Weight age during selection given to factors that suit organization

    needs.

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    o Optimization of manpower at the time of selection process.

    o Defining the competent authority to approve each selection.

    o Abides by relevant public policy and legislation on hiring and

    employment relationship.

    o Integrates employee needs with the organizational needs.

    FACTORS AFFECTING RECRUITMENT POLICY

    o Organizational objectives

    o Personnel policies of the organization and its competitors.

    o Government policies on reservations.

    o Preferred sources of recruitment.

    o Need of the organization.

    o Recruitment costs and financial implications.

    A general recruitment process:

    Identifying the vacancies:

    The recruitment process begins with the human resource department

    receiving requisitions for recruitment from any department of the company.

    These contain:

    Posts to be filled

    Number of persons

    Duties to be performed

    Qualifications required

    Preparing the job description and person specification.

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    Locating and developing the sources of required number and type of employees

    (Advertising etc).

    Short-listing and identifying the prospective employee with required

    characteristics.

    Arranging the interviews with the selected candidates.

    Conducting the interview and decision making

    RECRUITMENT NEEDS ARE OF THREE TYPES

    1. Planned: I.e. the needs arising from changes in organization and

    retirement policy.

    2. Anticipated: Anticipated needs are those movements in personnel,

    which an organization can predict by studying trends in internal and external

    environment.

    3. Unexpected: Resignation, deaths, accidents, illness give rise to

    unexpected needs

    SOURCES OF RECRUITMENT

    Every organization has the option of choosing the candidates for its

    recruitment processes from two kinds of sources: internal and external sources. The

    sources within the organization itself (like transfer of employees from one

    department to other, promotions) to fill a position are known as the internal sources

    of recruitment. Recruitment candidates from all the other sources (like outsourcing

    agencies etc.) are known as the external sources of recruitment

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    INTERNAL SOURCES:-

    Internal sources are the sources within the organizational pursuits.

    Internal sources include:

    A. Present Permanent Employees

    B. Present Temporary / Casual Employees

    C. Retrenched or Retired Employees

    D. Dependents Of Deceased, Disabled Retired and Present Employees

    A. Present Permanent Employees:

    Organizations consider the candidates from this source for higher level jobs

    due to:

    o Availability of most suitable candidates for jobs relatively or equally to

    the external source.

    o To meet the union demands.

    o To the policy of the organization to motivate the present employees.

    B.Present Temporary or Casual Employees:

    Organizations find this source to fill the vacancies relatively at the lower level

    owing to the availability of suitable candidates or trade and pressures or in order to

    motivate them on the present job.

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    C.Retrenched or Retired Employees:

    Generally a particular organization retrenches the employees due to lay-off.

    The organizations take the candidates for employment from the retrenched employees

    due to obligation, trade union pressure and the like. Sometimes the organization

    prefers to re-employee their retired employees as a token of their loyalty to the

    organizations or to postpone some inter-personnel conflicts for promotion etc.

    D.Dependents of Deceased, Disabled, Retired and Present Employees:

    Some organizations with view to developing the commitment and loyalty of

    not only the employee but also his family members and to build up image provide

    employment to the dependents of deceased, disable and present employees. Such

    organizations find this source as an effective source of recruitment.

    EXTERNAL SOURCES:

    External sources are those sources which are outside the organizational pursuits.

    Organization search for the required candidates form these sources.

    External Sources Include:

    A. Campus Recruitment

    B. Private Employment Agencies / Consultants

    C. Employment Exchanges

    D. Professional Associations

    E. Data Banks

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    F. Casual Applicants

    G. Similar Organizations

    H. Trade Unions

    I. Advertisement in Newspapers

    J. Employee Referrals

    A. Campus Recruitment Techniques:-

    Companies realize that campus recruitment is one of the best sources

    for recruiting the cream of the new blood. The techniques of campus recruitment

    include:

    i.Short listing the institutes based on the quality of students intake, faculty

    facilities and past track record.

    ii. Selecting the recruiting team carefully.

    iii.Offering the smart pay rather than high pay package.

    iv.Presenting the smart pay rather than high pay package.

    v.Present the company but do not over sell the company.

    vi.Getting in early. Make an early bird offer.

    vii.Focusing on career growth opportunities that the company offers to the

    recruits.

    viii.Include young line managers and business school (B-School) and

    Engineering School (E-School) alumini in the recruiting team.

    ix.Build the relationships with the faculty, administrators and students to grab

    them before the rivals do.

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    B. Private Employment Agencies / consultants:-

    Public employment agencies or consultants like ABC. Consultants

    in India perform the recruitment functions on behalf of a client company by charging

    fee. Line managers are relieved from recruitment functions so that they can

    concentrate on their operational activities and recruitment functions is entrusted to a

    private agency or consultants. But due to limitations of high cost, ineffectiveness in

    performance, confidential nature of this function, managements sometimes do not

    depend on this source. However, these agencies function effectively in the recruitment

    of executives. Hence, they are also called executive search agencies. Most of the

    organizations depend on the source for highly specialised positions and executive

    positions.

    C.Employment Exchanges:

    Register unemployed people and maintain the records of their names,

    qualifications. The employers and their part intimate the exchange about the vacancies

    which occur in their factories and types of employees they require for filling these

    vacancies, whenever any vacancy is intimated the exchange selects some persons

    from among the employment seekers .Already registered without and forwards their

    names to the employers for consideration.

    D.Professional Organizations:

    Professional organizations or associations maintain complete bio-data

    of their members and provide the same to various organizations in exchanging

    information; clarifying doubts etc. organizations find this source more useful to

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    recruit the experienced and professional employees like executives, managers, and

    engineers.

    E.Data Banks:

    The management can collect the bio-data of the candidates from different

    sources like Employment Exchanges, Educational Training Institutes, candidates etc.,

    and feed them in the computer. It will become another source and the company can

    get the particulars as and when recruitment need.

    F.Casual Applicants:

    Depending upon the image of the organization, its prompt response,

    participation of the organization in the local activities, level of unemployment,

    candidates apply casually for jobs through mail or hand over the applications in

    Personnel Department. This would be a suitable sources for temporary and lower

    level jobs.

    G.Similar Organizations:

    Generally, experienced candidates are available in organizations producing

    similar products or are engaged in similar business. The management can get most

    suitable candidates from this source. This would be the most effective source for

    executive positions and for newly established organizations or diversified or expanded

    organizations.

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    H.Trade Unions:

    Generally, unemployed or underemployed persons or employees seeking

    change in employment put a word to the trade union leaders with a view to getting

    suitable employment due to latters intimacy with management. As such the trade

    union leaders are aware of the availability of candidates. In view of this fact and in

    order to satisfy the trade union leaders, management decides about the sources

    depending upon the type of candidates needed, time lapse period etc. It has to select

    the recruitment techniques after deciding on other sources.

    I. Advertisement in Newspapers:

    Senior posts are largely filled by this method. There are some companies

    which do not do their own advertising. There are some companies which although do

    their own advertising. There are some companies which diverse their names in their

    advertisements.

    J.Employee Referrals:

    In order to encourage existing employees, some concerns have made a

    policy to recruit further staff only from the applicants introduced and recommended

    by employees union. Other conditions being equal, preference will be given to

    friends and relative of present employees.

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    RECRUITMENT TECHNIQUES:

    Recruitment techniques or methods are the means or media by which an

    enterprise establishes contacts with potential candidates, provides them necessary

    information and encourages them to apply for jobs. Management of an enterprise uses

    different types of techniques to stimulate or encourage internal and external

    candidates are:

    Promotions

    Transfers

    Recommendations of the present employees

    Scouting

    Advertising

    Promotions:

    Most of the internal candidates would be encouraged to take up higher

    responsibilities and express their willingness to be engaged in the higher level jobs if

    management gives them the assurance that they will be promoted to the next higher

    level.

    Transfers:

    Employees will be stimulated to work in the new sections or places if

    management wishes to transfer them to the places of their choice.

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    Recommendations of the present employees:

    Management can contact, and persuade the outsiders to apply for job in the

    organization through the recommendations to the candidates by the present employees,

    trade union leaders etc.

    Scouting:

    Scouting means sending the representatives of the organization to various

    sources of recruitment with a view to persuading or stimulating the candidates to apply

    for jobs. The representatives provide information about the organization and exchange

    information and ideas, and clarify the doubts of the candidates. They also conduct

    campus interviews and short-list candidates for further screening.

    Advertising:

    Advertising is a widely accepted technique of recruitment. It provides the

    candidates in different sources, the information about the job and enterprise and

    stimulates them to apply for jobs. It includes advertising through different media like

    newspapers, magazine of all kinds, radio and television etc. The techniques of

    advertising should aim at:

    a. Attracting the attention of the prospective candidates.

    b. Creating and maintaining interest, and

    c. Stimulating action by the candidates. .

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    Recent Trends in Recruitment

    The following trends are being seen in recruitment:

    I. Outsourcing:

    In India, the HR processes are being outsourced from more than a decade

    now. A company may draw required personnel from outsourcing firms. The outsourcing

    firms help the organization by the initial screening of the candidates according to the

    needs of the organization and creating a suitable pool of talent for the final selection by

    the organization. Outsourcing firms develop their human resource pool by employing

    people for them and make available personnel to various companies as per their needs.

    In turn, the outsourcing firms or the intermediaries charge the organizations for their

    services.

    Advantages of outsourcing are:

    Company need not plan for human resources much in advance.

    Value creation, operational flexibility and competitive advantage

    Turning the management's focus to strategic level processes of HRM

    Company is free from salary negotiations, weeding the unsuitable

    resumes/candidates.

    Company can save a lot of its resources and time

    II. Poaching/Raiding:

    Buying talent (rather than developing it) is the latest mantra being

    followed by the organizations today. Poaching means employing a competent and

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    experienced person already working with another reputed company in the same or

    different industry; the organisation might be a competitor in the industry. A company

    can attract talent from another firm by offering attractive pay packages and other terms

    and conditions, better than the current employer of the candidate. But it is seen as an

    unethical practice and not openly talked about. Indian software and the retail sector are

    the sectors facing the most severe brunt of poaching today. It has become a challenge for

    human resource managers to face and tackle poaching, as it weakens the competitive

    strength of the firm.

    III.Walk-in:

    The busy organizations and the rapid changing companies do not find time to

    perform the various functions of recruitment. Therefore, they advise the potential

    candidates to attend for an interview directly and without a prior application on a

    specified place. The suitable candidates from among the interviewees will be selected

    for appointment after screening the candidates through tests and interviews.

    IV.Consult-in:

    The busy and dynamic companies encourage the potential job-seekers to

    approach them personally and consult them regarding the jobs. The companies select the

    suitable candidates from among such candidates through the selection process

    V.Head hunting:

    Head-hunters are also called search consultants. The companys request the

    professional organizations to search for the best candidates particularly for the senior

    executive positions. The professional organizations search for the most suitable

    candidates and advise the company regarding the filling up of the positions.

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    VI.Body shopping:

    Professional organizations and the hi-tech training institutes develop the pool

    of human resources for the possible employment. The prospective employers contact

    these organizations to recruit the candidates. Otherwise, the organizations themselves

    approach the prospective employers to replace their human resources. These

    professional and training institutes are call body shoppers, and their activities are

    known as body shopping. The body shopping is mostly used for professionals.

    VII.Business Alliances:

    Business alliances like acquisitions, mergers and take-overs help in getting

    human resources. In addition, the companies do also have alliances in sharing their

    human resources on ad-hoc basis.

    VIII.Tele-recruitment:

    The technological revolution in telecommunication helped the organizations to

    use internet as a source of recruitment. Organizations advertise the job vacancies

    through the World Wide Web internet. The job-seekers send their application through

    e-mail or internet.

    IX.E-Recruitment:

    Many big organizations use Internet as a source of recruitment. E-

    Recruitment is the use of technology to assist the recruitment process. They advertise

    job vacancies through worldwide web. The job seekers send their applications or

    curriculum vitae i.e. CV through e mail using the Internet. Alternatively job seekers

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    place their CVs in worldwide web, which can be drawn by prospective employees

    depending upon their requirements.

    Advantages of recruitment are:

    Low cost.

    No intermediaries

    Reduction in time for recruitment.

    Recruitment of right type of people.

    Efficiency of recruitment process.

    E-Recruitment

    The buzzword and the latest trends in recruitment is the E-Recruitment. Also

    known as Online recruitment, it is the use of technology or the web based tools to

    assist the recruitment process. The tool can be either a job website likenaukri.com, the

    organizations corporate web site or its own intranet. Many big and small organizations

    are using Internet as a source of recruitment. They advertise job vacancies through

    worldwide web. The job seekers send their applications or curriculum vitae (CV)

    through an e-mail using the Internet. Alternatively job seekers place their CVs in

    worldwide web, which can be drawn by prospective employees depending upon their

    requirements.

    The internet penetration in India is increasing and has tremendous potential. According

    to a study by NASSCOM Jobs is among the top reasons why new users will come on

    to the internet, besides e-mail. There are more than 18 million rsums floating online

    across the world.

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    The two kinds of e- recruitment that an organization can use is

    1. Job portals i.e. posting the position with the job description and the job specification

    on the job portal and also searching for the suitable resumes posted on the site

    corresponding to the opening in the organization.

    2. Creating a complete online recruitment/application section in the companys own

    website. Companies have added an application system to its website, where the passive

    job seekers can submit their resumes into the database of the organization for

    consideration in future, as and when the roles become available.

    Resume Scanners: Resume scanner is one major benefit provided by the job portals to

    the organisations. It enables the employees to screen and filter the resumes through pre-

    defined criterias and requirements (skills, qualifications, experience, payroll etc.) of the

    job.

    Job sites provide a 24*7 access to the database of the resumes to the employees

    facilitating the just-in-time hiring by the organizations. Also, the jobs can be posted on

    the site almost immediately and is also cheaper than advertising in the employment

    newspapers. Sometimes companies can get valuable references through the passers-by

    applicants. Online recruitment helps the organizations to automate the recruitment

    process, save their time and costs on recruitments.

    Online recruitment techniques

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    o Giving a detailed job description and job specifications in the

    job postings to attract candidates with the right skill sets and

    qualifications at the first stage.

    o E-recruitment should be incorporated into the overall

    recruitment strategy of the organization.

    o A well defined and structured applicant tracking system should

    be integrated and the system should have a back-end support.

    o Along with the back-office support a comprehensive website to

    receive and process job applications (through direct or online

    advertising) should be developed.

    Therefore, to conclude, it can be said that e-recruitment is the Evolving face of the

    recruitment.

    Advantage & Disadvantage of E-Recruitment

    There are many benefits both to the employers and the job seekers but the e-

    recruitment is not free from a few shortcomings. Some of the advantages and the

    disadvantages of e- recruitment are as follows:

    Advantages of E-Recruitment are:

    Lower costs to the organization. Also, posting jobs online is cheaper

    than advertising in the newspapers.

    No intermediaries.

    Reduction in the time for recruitment (over 65 percent of the hiring

    time).

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    Facilitates the recruitment of right type of people with the required

    skills.

    Improved efficiency of recruitment process.

    Gives a 24*7 access to an online collection of resumes.

    Online recruitment helps the organizations to weed out the unqualified

    candidates in an automated way.

    Recruitment websites also provide valuable data and information

    regarding the compensation offered by the competitors etc. which helps the

    HR managers to take various HR decisions like promotions, salary trends in

    industry etc

    Disadvantages of E-Recruitment:

    Apart from the various benefits, e-recruitment has its own share of

    shortcomings and disadvantages. Some of them are:

    Screening and checking the skill mapping and authenticity of millions

    of resumes is a problem and time consuming exercise for organizations.

    There is low Internet penetration and no access and lack of awareness

    of internet in many locations across India.

    Organizations cannot be dependant solely and totally on the online

    recruitment methods.

    In India, the employers and the employees still prefer a face-to-face

    interaction rather than sending e-mails.

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