Reachout.com - the world's first online mental health service #digfestival

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ReachOut.com - the worlds first online youth mental health service Dr Kerrie Buhagiar Justin Farrell

description

Presentation slides from ReachOut.com at #digfestival 16 October - thanks to ReachOut.com for allowing us to share them. Follow-up directly for more information.

Transcript of Reachout.com - the world's first online mental health service #digfestival

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ReachOut.com -the worlds first online youth mental health service

Dr Kerrie Buhagiar

Justin Farrell

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The need:

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ReachOut.com Domains

Young people Policy and advocacy

R&D / Product development Professionals

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ReachOut.com was the first online youth mental health service in the world.

The help you need, where and when you need it.

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199837,000 visitors

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199837,000 visitors

20131.4M visitors

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199837,000 visitors

20131.4M visitors

20173M visitors

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The ReachOut.com Story

1998 2005

2006

2007

2010-12 2017

2014

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Forums

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ReachOut Central

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WorkOut

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UX and Participatory Design

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UX and Participatory Design

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Personas and UX Goals• Help me understand my

experience

• Give me actionable help options

• Show me results

• Connect me to others

• Help me help others

• Give me options to get involved

• Be where I am

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Website Upgrade

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The Sorter

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Current Projects

Recharge Link The Toolbox

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The ReachOut.com Story

1998 2005

2006

2007

2010-122017

2014

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Mobile First

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Personalisation & Big Data

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Wearables

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The Big Lessons

Technology is an Enabler

Put the User at the Centre

Keep Up the Pace

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Contact:

au.reachout.com

professionals.reachout.com

[email protected]

@kerriebuhagiar

[email protected]

@skibbawackle