Principle-Centered Leadership-Learnings from Indiatimes Summit

Stephen R.Covey

About Stephen R. CoveyInternationally accepted leadership authority & teacher, and Chairman & founder of the Covey Leadership CenterMBA from Harvard & Doctorate from Brigham Young UniversityBestsellers:

Seven Habits of Highly Effective People First Things FirstPrinciple Centered LeadershipSeven Habits of Highly Effective Families

Read 10 %

Hear 20 %

See 30 %

See & Hear 50 %

Discuss 70 %

Teach 95 %

Experience 80 %

Learning Gradient

Ages of Civilization

Hunters/ Gatherers

Industrial

Information / Knowledge Worker

Wisdom

Agrarian

Seismic Social / Economic Shifts

Globalization of Markets and Technology

Democratization of Information / Expectations

University Connectivity

Exponential Increase in Competition

Wealth Creation Movement from Money to People

Free Agency (“Knowledge” Worker Market)

Permanent Whitewater

From THINGParadigm

(No freedom and power to choose)

to PEOPLEParadigm

(Freedom and power to choose)

From Practices

(Rules)

to Principles

(Wisdom)

From Outside-In to Inside-Out

From Scarcity to Abundance

From Control to Unleash

(Directed Autonomy)

From Efficiency

(Methods/Steps)

MANAGEMENT

Formal Authority

to Effectiveness

(Results)

LEADERSHIP

Moral Authority

Paradigm Shift

“The world is flat” “The world is round”

“The Earth is the center of the solar System”

“The Sun is the center of the solar System”

Divine Right of Kings US Constitution

Bloodletting Germ-Theory

People as Things

(Manage People and Things)

Whole Person

(Manage Things; Lead People)

Leadership is a Position

(Formal Authority)

Leadership is a Choice

(Moral Authority)

Quick Fix

(Outside-in)

Sequential Process

(Inside-Out)

What is the Difference Between Values and Principles?

VALUES

•Social Norm•Personal

•Emotional•Subjective•Arguable

PRINCIPLES

•Natural Law•Impersonal

•Factual•Objective

•Self-Evident

Behavior is governed by values.Consequences are governed by principles.

Therefore, value principles.

Principles Embodied in the 7 Habits

1. Be Proactive : Responsibility/Initiative

2. Begin with the end in mind : Vision/Values

3. Put First things First : Integrity/Execution

4. Think Win-Win : Mutual respect/Benefit

5. Seek first to understand

Then to be understood : Mutual understanding

6. Synergize : Creative Cooperation

7. Sharpen the Saw : Renewal

Behavior is governed by values.Consequences are governed by principles.

Therefore, value principles.

MISSION = the WHY of it all

Character Roles Goals

1. Be Proactive

2. Begin with the end in Mind(AGR)

3. Put First Things First

4. Think Win/Win

5. Seek First to Understand (xQ), Then to be Understood

6. Synergy

7. Sharpen the Saw

Modeling (7H)(Trust, Collaboration)

Pathfinding(Clarity, Commitment)

Aligning(Enabling, Accountability)

Empowering(Translation, Discipline)

Focus

&

Execution

Spirit

Four Areas of Choice

Body

Mind

Heart

Four Needs of People

Spirit(To Leave a Legacy)

Spiritual Memory

Mind/(To Learn)

Mental Development

BodyDoing

(To Live)

HeartFeeling

((To Love)

Spiritual Intelligence(SQ)

Four Intelligence of PeopleMental Intelligence

(IQ)

Mental Intelligence

(PQ)

EmotionalIntelligence

(EQ)

Spiritual Intelligence (SQ)

Leading a Balanced, Integrated, Powerful Life

SpiritConscience

Mind/Vision

BodyDiscipline

HeartPassion

The High Cost of Low TrustFour Chronic Problems

Spirit /Low Trust

Mind / No SharedVision / Values

Heart /Disempowerment Body /

Misalignment

Trustworthiness Trust

CHARACTER COMPETENCE

Integrity (SQ) Technical (IQ – PQ)

Maturity (EQ) Conceptual (IQ)

Abundance (SQ, EQ) Interdependency (IQ, EQ)

Listening continuum

4. Attentive Listening

3. Selective Listening

2. Pretend Listening (Patronizing)

1. Ignoring

5. Empathic Listening

Within the Other’sFrame of Reference

Within One’s Own Frame of Reference

Developing Empathic Listening

Mimic

Re-phrase Content

Reflect Feeling

Reflect Feeling and

Re-phrase content

Heart/Body Empathy

Two steps in Achieving Synergy(Third Alternatives)

Would you be willing to search for a solution that is better than what either on of you (us)

have proposed?(Habits 4,6)

Would you agree to a simple ground rule: No one can make his or her point until they

have restarted the other person’s point to his or her satisfaction

(Habits 5)

YOUR JOB

Make a Recommendation

Do It

Do it and report periodically

Do it and report immediately

“ I Intend To”

Ask

Wait Until Told

Principle-Centered Living – Three Generations

Integrity(Integrated

around principles)

WISDOM(Perspective)

Abundance Mentality

(no comparison)

Courage(to live true)

Humility(Principles

govern)

Grand Children

Child

Parents

HIGHLY CAPABLE INDIVIDUALMakes productive contributions through talent,knowledge,skills and good work habits

CONTRIBUTING TEAM MEMBERContributes to the achievement of group objectives;works effectively

with others in a group setting

COMPETENT MANAGEROrganizes people and resources

towards effective and efficient pursuit of predetermined objectives

EFFECTIVE LEADERCatalyzes commitment to and vigorous pursuit of

a clear and compelling vision;stimulates the group to high performance standards

LEVEL 5 EXECUTIVEBuilds enduring greatness through a

paradoxical combination ofpersonal humility plus professional will

Level 1

Level 2

Level 3

Level 4

Level 5

The Principle-Centered“Sweet Spot” of organizations

What

The “Sweet Spot”Passionate Focus & Execution

Why/Who

MISSION

(Purpose, Vision, Values)

How/When

LINE OF SIGHT

STRATEGY

(Accountability)