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THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
University of University of KentuckyKentucky
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Meeting Agenda
Introductions & Project Organization
Project Timelines & Phases
Q & A
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Project Organization
Steering Committee & Project Sponsors
Subject Matter Experts, Liaisons &End-users
Project Management
Change Management & Training
ProjectTeam
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Project Organization
Project Sponsors
Steering Committee
Project Leadership Team
Project Team
Change Management & Communications
Training
Reporting & Policy
Other Stakeholders• Subject Matter Experts• Campus Liaisons
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
IRIS Project Teams
The core functional teams include:
Finance
Human Resources
Campus Management
Materials Management
The other teams supporting the IRIS Project…
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Change Management & Communications
Internal and external communications and documentation
Manage content for the IRIS Project website
Manage communication among and between the Project teams
Plan and develop presentations
Provide support for IRIS meetings
Work closely with Training team activities
Develop and implement University-wide plan to address changes
Establish documentation standards and maintain libraries
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Training
Project Team
Plan, coordinate and schedule training for Project team
End-User
Conduct workshops and presentations
Create training materials to support each SAP module
Provide training for end-users on “timely” basis
Develop training database and document the design, curriculum and
participation
Evaluate and monitor feedback on training
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Reporting & Policy
Work with others to identify and resolve policy issues and
business processes
Track policy decisions and issue resolutions
Insure that decisions are documented and communicated
appropriately
Work to identify and analyze university reporting needs and
solutions
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Working Partners
SAP LSISigma UK
DB2
IBM
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
SAP Responsibilities
Lee Nelson – SAP Consulting Project Manager
Manage and direct all project consultants/subcontractors
Promote the successful knowledge transfer and skills development needed for early UK self-sufficiency
Assist in development of project plan and training schedule;
Provide additional SAP resources as necessary
Attend Steering Committee meetings
Cooperate with Sigma Systems on Financial Aid software
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
IRIS Team Responsibilities
Executive Sponsorship
Ownership of UK performance, deliverables and resource management
Subject matter, business process, and technology experts
Project staffing for duration of project
Project staffing to achieve knowledge transfer
Timely and expedited decision making at all levels
Documentation of all business policies and procedures
Prompt resolution of any business policy and procedures issues
Attend and successfully complete appropriate mySAP Project Team training at the appropriate time for continuation of project
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
IRIS Team Responsibilities, cont’d.
Internal communication and dissemination of information within UK
Technical knowledge of UK existing systems and operating environment
Provide and maintain at an appropriate time in a working order, hardware and technical infrastructure to ensure successful completion of the Project
Travel expenses for UK employees to and from SAP training classes
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Campus (Non-IRIS) Roles & Responsibilities
Subject Matter Experts (SME):
Assist Project Team by….. Providing process expertise Reviewing process design Assisting in training end-users
Campus Liaisons (Departmental/Unit)
Typically a key departmental SME that… Provides critical communication link between project team and
campus department/unit. Is included in periodic project update sessions
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Project Phases
We are Here
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Project Calendar
Project Preparation ends August 6, 2004
Business Blueprint begins August 7, 2004 and ends December 17, 2004
Realization begins January 2005
Final Preparation and Go Live & Support dates for each
module will be determined during the Business Blueprint
phase.
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Milestone 1: Project Preparation - Deliverables
Due August 6, 2004
Project Charter
Project Team Organization Chart
Project Workplan
Communication Plan
Change Management Plan
Project Standards and Procedures
Preliminary Enterprise Scope Document
Landscape Architecture Design
Technical Architecture Design
Hardware Sizing Recommendation
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Milestone 2: Business Blueprint - Deliverables
August 7 - December 17, 2004 SAP System Installed
System Administration Procedures
SAP Organization Structure Design
Initial Reporting, Interface, Conversion, Enhancement (RICE) Requirements
Gap Analysis
Business Blueprint
Baseline Scope
Business Process Procedure Master List
Issue Resolution Plan
Knowledge Transfer Plan
Training Plan
User Readiness Assessment Matrix/Plan
Organizational Impact Analysis Plan
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Project Phases
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Realization
SAP baseline configuration & testing
Final configuration
Design specifications and development of interfaces,
conversions, reports.
Project team training (Level 3)
End-user training development
Development of end-user security profiles
Integration testing
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Completion of final system testing
Train end-users
Move data and system to production environment
Testing, Testing, Testing!
Develop “go-live” strategy
Establish help desk
Final Preparation
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Go Live & Support
Support for End-users
Measurement and Review of System Performance
Follow-up and Advanced Training
Close outstanding issues
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Stakeholder Time Commitment (Estimates)
Blueprint
(Aug - Dec)
Realization
(TBA)
Final Prep.
(TBA)
Stakeholders Training
1-5 Days
Subject Matter Experts
4-10 Hrs/ Week
4-10 Hrs/ Week Training
1-5 Days
Liaisons 1-4 Hrs/ Week 1-4 Hrs/ Week Training
1-5 Days
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
Next Steps
Requirements Workshops (Blueprint Phase) SAP Organization Structure General Requirements Business Process Detail Requirements
Who is Involved? Subject Matter Experts End-users
What happens?
Conduct workshops with core functional areas to: outline requirements, set-up prototype “sandbox” configuration, identify SAP transactions to be used, document roles and security, identify interface programs, data conversion programs, reporting requirements, and then compile Blueprint deliverables.
THE BEST-RUN UNIVERSITIES RUN SAPTHE BEST-RUN UNIVERSITIES RUN SAP
QUESTIONS?