Ponencia de tns en el Mobile World Congress

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©TNS 2013 High income misers [email protected]

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Transcript of Ponencia de tns en el Mobile World Congress

Page 1: Ponencia de tns en el Mobile World Congress

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High income misers

[email protected]

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Agenda

1Understanding consumers

2A land of opportunity or scarcity?

3Money from misers

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Understanding consumers

3

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Ask them – Mobile Life

37,700 interviews

43 markets

2013: 8th year

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Measure them – Mobile Behave

Phone Features

Browser

AppsNetwork & Data

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A land of opportunity or scarcity?

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Guess the countries!

48 74 93

% of data use via 3/4G

Source: Mobile Life 2013, Question D19, data users

India

USA

China? ? ?

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Guess the countries!

48 74 93

% of data use via 3/4G

Source: Mobile Life 2013, Question D19, data users

IndiaUSA China

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Higher income = lower proportion of data via 3G

48 43 74 60 93 84

% of data use via 3/4G

Source: Mobile Life 2013, Question D19, data users High incomeLow income

IndiaUSA China

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China – passed inflection point on smartphone adoption

In-market price of phones

Willing to pay for next phone

Source: Mobile Life

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China now a bigger market than US

US

China

Source: Flurry Analytics

201320122011

250

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App ecosystem is large and dynamic

78% of high income users have

more than 100 apps

Each month on average

4 installed

1 uninstalled

Source: Mobile Behave 2012, Base = 521 high income consumers

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Series1 57 28 15

Agree Neutral Disagree

… but doesn’t drive much revenue

‘I only download free apps’

Sources: Skoeld 2012, Mobile Life 2013 - base 976 high income consumers

Apple app store:

18% downloads 3% revenue

from China

from elsewhere

%

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% using app category

Behaviours suggest minimising data usage a priority

Music & Video

Social Networking

Camera

Clock

Browsing

Calendar

Calculator

IM

Entertainment

Games

Productivity

Books & Reference

Travel

Shopping

Email

Finance

Photography

News & Weather

86

84

75

74

70

68

62

56

54

53

41

35

37

34

31

30

30

29

37 mins

116 mins

70 mins

Average duration per week amongst users

Sources: Mobile Behave 2012, Behavioural data. Base = 521 high income consumers

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IM usage cannibalising SMS – esp. for high income groups

Sources: Mobile Life 2013 (base (IM users) 895 high income), Mobile Behave 2012 (bases 222 medium income, 422 high income)

Change in SM...

52

38Fewer

Same

More

SMS messages sent per week

24

12Medium income

High income

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Money from misers

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Give them what they want – here are the top opportunities

controlling home

video calling

augmented reality

live TV

GPS

stream video

8

24

20

30

38

39

35

25

22

19

16

16

53

45

50

45

39

40

4

7

8

5

6

5

Using Interested Not interested Don't know%

Sources: Mobile Life 2013 (base 1249 high income respondents)

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A partir de Abril 2013…

…Más resultados de la nueva edición de Mobile Life

Para más información:

Alberto RelañoJulián Camarillo, 42. (Ed. Treviso)28037 MadridTel. 91 432 87 00e. [email protected]

www.tnsglobal.es