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    MANAGEMENT CENTERTHE AMERICAN UNIVERSITY IN CAIRO

    2011-2012

    VERSION 4

    Participants Pack

    Accredited by:

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    TT AA BB LL EE OO FF CC OO NN TT EE NN TT SS

    THE MANAGEMENT CENTER PROFILE ......................................................................... 2

    THE MANAGEMENT CENTER ACCREDITATION ......................................................... 4

    ACADEMICS......................................................................................................................... 6

    TUITION AND POLICIES .................................................................................................... 9

    ACADEMIC INTEGRITY ................................................................................................... 11

    OFFICIAL LETTERS .......................................................................................................... 15

    DURING THE COURSE ..................................................................................................... 16

    UPON COMPLETION OF THE PROGRAM ...................................................................... 17

    REQUEST FOR WITHDRAWAL FORM ........................................................................... 18

    REQUEST FOR TRANSFER FORM .................................................................................. 19

    EXIT SURVEY .................................................................................................................... 21

    GRADUATION APPLICATION FORM ............................................................................ 26

    ALUMNI COMMUNITY .................................................................................................... 27

    CONTACT US ..................................................................................................................... 28

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    THE MANAGEMENT CENTER PROFILE

    The School of Business at the American University in Cairo is home to one of the region's leading professionaldevelopment training institutions, namely The Management Center. In 1977, the Management Center (MC) was

    established as a center of excellence to serve Egypt and the region, through the offering of professional

    development training programs using a modern perspective of delivery and incorporating the latest management

    concepts and techniques.

    The MC provides management education to more than 18,250 participants in its different programs and projects.

    The MC alumni number to date is more than 160,000 managers and participants from Egypt and the region

    dedicated to continued networking, professional development and educational activities. The managementdevelopment programs presented by the MC cover a wide variety of offerings including; postgraduate diplomas,

    professional certificates, short courses and workshops in addition to tailor-made programs totaling over 350

    different topics and titles. The Management Center has remarkably penetrated 10 markets in the region including

    Saudi Arabia, Sudan, United Arab Emirates, Jordan, Syria, Iraq, Qatar, Kuwait, Libya and Yemen.

    Vision

    To be the partner of choice for professional development in Egypt and the region.

    Mission

    To develop leaders capable of creating a positive impact on business results of their organizations in a growing

    and changing global marketplace.

    Solutions and Services Provided :

    A comprehensive portfolio of professional training and educational programs Programs that both deliver classical management theories as well as current and emerging practices and

    techniques

    The MC provides the wide and diversified array of professional educational solutions in the following

    areas:

    Postgraduate Diplomas

    Professional Diplomas and Certificates

    Courses

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    Management Development Seminars and Workshops

    Tailor Made Training Courses

    The MC offers its training programs through three institutes: Institute of Management Development

    (IMD), Institute of Banking and Finance (IBF) and Institute of Quality Management (IQM).

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    THE MANAGEMENT CENTER ACCREDITATION

    In August 2011, the Management Center received accreditation by the Accrediting Council for Continuing

    Education and Training (ACCET); an accrediting agency recognized by the U.S. Department of Education as a

    reliable authority as to the quality of education or training provided by institutions of higher education and the

    programs they accredit and the only recognized accrediting agency to be certified as an ISO 9001:2008 -Quality

    Management System by Bureau Veritas Quality International (BVQI). Being accredited ensure prospective

    participants, instructors and employers that the Management Center prepares graduates to be leaders in the

    business world a clear indication of the quality of the professional development trainings offered by the

    Management Center.

    Benefits of ACCET Accreditation for Participants

    Affirm that the Management Center meets or exceeds international standards

    Ensure that participants are received high quality and credible professional development program

    Indicate that there are appropriate protections in place for: privacy, staff competencies, high quality facultymembers, supervision of instructors, current and up-to- standards curricula, handling complaintsetc.

    Award Continuing Education Units (CEUs)

    FAQ

    Q. What is the Continuing Education Unit (CEU)? A. The Continuing Education Unit (CEU) is recognized as a standard unit of measure for attributing

    continuing education and training activities. The CEU is defined as ten contact hours of instruction (do not

    include breaks, meals, registration timeetc.).

    Q. What is the purpose of CEUs? A. The primary purpose of the CEUs is to provide a permanent record of an individuals educationalaccomplishments. Awarding CEUs also provides a quality indicator for the continuing education and training

    programs as it shows that these programs are complying with the international standards.

    Q. Who is eligible for ACCET CEUs? A. A participant must successfully complete the entire program/course and graduated after August 15, 2011.

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    Q. Who accepts MC CEUs? A. Professional development programs providers such as Berlitz Language Centers, Dale Carnegie, and

    Kaplan International Centers. However just like college credits that are given at one university and transferred

    to another, any organization has the right to accept or reject CEUs. ACCET is a well-known organization that

    is recognized as upholding standards of excellence when it comes to continuing education, and thereforemany organizations will accept MC CEUs. If you are concerned about whether particular organizations or

    associations will accept MC CEUs, we recommend that you contact them directly.

    Q. Can MC CEUs be used for college credit? A. CEUs are different from college credits, CEUs were originally designed for professionals who had already

    attained a certain level of education and needed to take a certain amount of continuing education and training.

    Therefore, the Management Center cannot assure you that they are accepted by any specific organization but

    we recommend that you contact them directly.

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    ACADEMICS

    1. Academic Regulations:

    Professional Postgraduate Diplomas / Professional Certificates have to comply with university regulations and Egyptian Supreme Council of Universities (SCU), as follows:

    1) For programs that are conducted in English, applicants must pass Standardized English Proficiency Test(SEPT) or an equivalent valid international English language test; applicants attending programs at the

    Egyptian governorates or overseas can sit for the licensed international TOEFL exam in any country.

    Applicants who fail the SEPT are allowed to re-sit the exam anytime. Applicants who obtained a degree

    from native English language universities, or are AUC graduates / full-time staff / full-time faculty will be

    exempted from the SEPT.

    2) A minimum grade of 70% (C) and attendance of 80% in each course is required for a participant to passthe course and qualify for graduation. In that respect the following grading system shall be followed:

    A: 92 100% (Excellent) A-: 88 91% (Excellent)B+: 85 87% (V. Good) B: 80 84% (V. Good)B-: 77 79% (Good) C+: 75 76% (Good)C: 70 74% (Pass) F: < 70% (Fail)

    3) Post-Graduate Diploma Participants must earn their degree in a period not less than one academic year

    and maximum of three years of study.4) Make-up exams in any course (once per diploma) will be allowed for participants with a score of 65

    69% within a maximum period of 1 month from announcing the grade. The score that will be granted is

    the make-up exam score.

    5) Participants with a score of < 65% will fail and F will show on thei r transcripts and shall be required torepeat the relevant course. New course tuition should be paid to repeat any course at the applicable rate on

    the date of repeating the course.

    6) Participants with Incomplete work (final exam or final project), have to finalize and complete theincomplete work within a maximum period of 1 month from announcing the grade. Otherwise, a Fail

    will be recorded in their transcripts.

    7) Transcripts shall reflect Incomplete and Fail if any.

    * Non degree and no grade Certificates including short courses comply with a minimum attendance of 80% to be qualified for a C ertificate of Attendance .

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    2. Late Registration

    Participants, who are late in paying their fees, will pay late registration fees of L.E. 250 after the second

    class. After the third class, no registration is allowed.

    3. Attendance

    Attending 80% of the course training hours is a requirement to attend the course final exam. Participants

    who do not meet the minimum attendance requirements will not pass the course and will not be permitted

    to take the final exam.

    Participants have to sign their name at the beginning of the class.

    Attendance sheet will be removed and no one is allowed to sign after 30 minutes from the time the class

    started. In case of travelling, participants must notify in writing the concerned program staff member and submit

    the relevant documents.

    In case of sickness or sudden absence, the participant must notify in writing and submit the medical report

    to the concerned program staff member.

    4. Library Access

    Edinburgh MBA and Post-graduate diplomas have the right to access the library without borrowing.

    Professional certificates, short courses or tailor made programs, have no right to access the library exceptif specified by course instructor and approved by institute director.

    5. ID Issuance

    Before ID issuance: Participants can enter AUC, Falaki academic center gate, using the payment receipt

    and a copy of the registration form.

    After the second class, participants will issue their IDs from the ID Center, located at the Falaki

    Academic Center, Ground floor - Room 02.

    6. Course Details

    Course syllabus will be distributed on the first day of classes and will include relevant academic

    information.

    The program staff member will announce the grade within two weeks from the final exam date.

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    7. Cancelling Courses or Classes

    Courses are subject to cancellation or postponement due to low enrollment.

    In case of class cancellation, the program staff member will inform the participants through emails.

    8. Exemption Requirements

    Participants, who wish to be enrolled in another Management Center diploma/certificate and be exempted

    from courses, should provide the Management Center with a copy of their previous Management Center

    graduation certificate upon enrollment in the new diploma.

    9. Re-scheduling Final Exam

    Participants, who wish to reschedule the final exam has to have force majeure and provide supportingdocumentation to be approved by the Management Center. After approval, the participant has to fill in the

    R escheduling Exam Form at the concerned program staff member office and pay the required fees

    (LE250) at the Information and Admission Services.

    10. Incomplete Work

    All assignments/quizzes/projects have to be submitted before final exam date.

    Participants with Incomplete work (final exam or final project/presentation) have to finalize them within

    a maximum period of 1 month from announcing the grade. Otherwise, a Failwill be recorded in theirtranscripts.

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    TUITION AND POLICIES

    Refund Policy:

    Timing of Request for refund Penalty (%) Refund (%)

    Within 14 days prior to course starting date 0 100

    Between program starting date and up to

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    Withdrawal Policy:

    Transfer from one program to another: Participant sh ould fill in the Request for Withdrawal

    Form at the Information and Admission Services and will be subject to the above refund policy. Inthis case, the participant will withdraw from the registered program an d W will appear on his/her

    records/ transcript. The participant will register in the new program and will be subject to the new

    programs requirements and fees.

    Official Withdrawal (permanently from a program): Participants should fill in the Request for

    Withdrawal Form at the Information and Admission Services and will be subject to the above refund

    policy and Wwill appear on his/her records/ transcript.

    Official Withdrawal (Temporary Hold in a program): Participant should fill in the Request for

    Withdrawal Form at the Information and Admission Services. This case will be counted as

    withdrawal and W will be shown in the participants records/ transcript. When the participant

    wishes to be readmitted in the program, he/she should fill in a new Registration Form as long as it is

    within the maximum allowed duration of the program as per the Egyptian Supreme Council of

    Universities regulations and will be subje ct to the programs new requirements and fees.

    Unofficial Withdrawal: Participant who didnt show up without notification will be counted as

    withdrawal and W will appear on his/her records/transcript. In this case, the concerned program

    staff member will fill in a Request for Withdrawal Form and submit it to the Information and

    Admission Services.

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    ACADEMIC INTEGRITY

    "Academic integrity is a commitment, even in the face of adversity, to five fundamental values: honesty, trust,

    fairness, respect and responsibility. From these values flow the principles of behavior that enable academic

    communities to translate ideals into action." Thus begins the Code of Academic Ethics which governs behavior

    related to academic integrity at the American University in Cairo and by which the Management Center abides.

    The Code sets the guidelines of behavior for faculty, participants and staff.

    The Ethics of Academic Integrity

    Academic integrity is a part of our ethical stance in life. Our conduct in an academic setting at AUC can foster anatmosphere of truthfulness and trust; or foster doubt and suspicion, and a desire for success at any cost, even

    personal integrity. The AUC Code of Academic Ethics reminds members of AUC of their commitment not only

    to their own personal integrity, but to that of the entire AUC community and their countries and the world. The

    implications of that commitment are:

    Personal Ethics

    We learn early in life that ethical people tell the truth and keep promises, and that lying, cheating or stealing are

    dishonorable. We know, however, that everyone can be tempted, and that the fear of failure and the prospect of

    comfort or future success can lead us to betray principles of truth, honesty and integrity. We also know that social

    pressures, pleasures, or personal problems can compromise our values. Thoughtless acts can cost us our integrity.

    Codes and promises cannot change who we are, but adherence to them can help to ensure every decision we make

    is one that upholds those values. Conscience and character are shaped and maintained by decisions and actions.

    Clear commitments regularly reaffirmed keep the need for ethical behavior present in our minds. Honesty,

    integrity and truth are not just values, they are decisions that we make and must continue to make despite

    temptation and the lure of the "easy way out."

    Social Responsibility

    The Code of Academic and Professional Ethics emphasizes that participants, faculty, administrators and staff are

    citizens at AUC, and that civic responsibility here, as anywhere, means going beyond a purely personal concern

    for ethical behavior. The commitment to ethical conduct at AUC is not just an individual matter but a social

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    contract; a consensus in support of academic honesty is the minimum requirement for accomplishing the aims we

    share.

    So the Code of Academic Ethics requires opposing what we know is wrong. This may mean, for example,

    speaking out against plagiarized papers or prohibited cooperation, or advising an instructor not to reuse an earlier

    year's exam, or advising a colleague not to take advantage of the university's resources for personal use. It surely

    means considering dishonesty openly, talking about it with others, informally or in class.

    Awareness

    There are instructors unaware of cheating in their classes, and there are courses so oversubscribed and

    understaffed that adequate evaluation is difficult and the resultant temptation to cheat is high. It could be that

    university policies, procedures and services are not applied consistently by certain administrative officers. Better

    information about such incidents will help faculty, deans, participants and administrative officers reduce the

    opportunities for dishonesty, and will identify patterns that urgently require corrective action.

    The community, as a whole, needs to be more alert to whatever problems exist. If members of the AUC

    community tell the appropriate person responsible when cheating or a policy infringement is occurring, then all of

    us can know how widespread the problems are and whether they are getting worse or better. This knowledge is

    essential if we are serious about trying to achieve a more honest community.

    Directness

    The Code of Academic and Professional Ethics charges members of the AUC community to rely on their

    conscience to communicate directly with anyone they have strong reason to believe has acted dishonestly. This is

    the most demanding requirement of the Code; yet it also holds the greatest promise of promoting academic

    integrity across the whole university.

    What one should say to dishonest friends, classmates or colleagues is not prescribed by the Code. When improper

    conduct is identified in this way, violators will know that they have been observed and that to continue will result

    in serious repercussions -- knowledge that, by itself, could effect immediate constructive change.

    The requirement to confront others about their acts of dishonesty may trigger violators to re-evaluate their

    decisions. Not every person will feel comfortable with confronting a fellow member of AUC, be s/he a

    participant, faculty, administrator or staff, about academic and professional misconduct; but consider that

    corporations, government agencies, and small businesses all depend on the willingness of their people to

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    recognize and take a stand against all breaches in ethical conduct. Employees who do not confront wrongdoing

    within their organizations tacitly condone behavior that could ultimately compromise their own positions and

    security.

    Choice

    The Code of Academic and Professional Ethics emphasize the choice that witnesses to violations always face --

    whether to inform the appropriate authorities. To weigh that choice means to think about the costs of dishonesty

    both to individuals and to the morale of the community. It means, as well, to think about individuals who lie,

    cheat, or steal, and whether facing disciplinary action might help them come to terms with what they are doing.

    There are never good reasons for ignoring dishonest acts and the harm they do to an educational institution.

    Communicating directly to those who act dishonorably will sometimes be sufficient. But there will be times when

    conscience requires you to do more.

    Violation of Academic Integrity

    Academic fraud and dishonesty includes, but is not limited to, the following categories: cheating, plagiarism,

    fabrication, multiple submissions, obtaining unfair advantage, unauthorized access to academic or administrative

    systems, aiding and abetting, impersonation, threatening harm, and copyright infringement.

    1. Cheating: using unauthorized notes, aids, or information on an examination; altering a graded work prior to itsreturn to a faculty member; allowing another person to do one's own work and submitting it for grading.

    2. Plagiarism: submitting material that in part or whole is not one's own work; submitting one's own work

    without properly attributing the correct sources of its content.

    3. Fabrication: inventing or falsifying information, data, or citation; presenting data gathered outside of

    acceptable professorial guidelines; failing to provide an accurate account of how information, data or citations

    were gathered; altering documents affecting academic records; forging signatures or authorizing false information

    on an official academic document, grade, letter, form, ID card, or any other university document; submitting falseexcuses for absence, delay or illness.

    4. Multiple Submissions: submitting identical papers or course work for credit in more than one course without

    prior permission of the instructor.

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    5. Obtaining Unfair Advantage: gaining or providing access to examination materials prior to the time

    authorized by an instructor; stealing, defacing, or destroying library or research materials which can deprive

    others of their use; unauthorized collaboration on an academic assignment; retaining, possessing, or circulatingpreviously used examination materials without the instructor's permission; obstructing or interfering with another

    participan ts academic work; engaging in any activity designed to obtain an unfair advantage over another

    participant in the same course; offering bribery to staff or any university employee to effect a grade change, or

    gain unfair advantage over other participants

    6. Unauthorized Access: viewing or altering in any way computer records, modifying computer programs or

    systems, releasing or distributing information gathered via unauthorized access, or in any way interfering with the

    use or availability of computer systems/information.

    7. Aiding and Abetting: providing material, information, or other assistance, which violates the Standards for

    Academic Integrity; providing false information in connection with any inquiry regarding academic integrity.

    8. Impersonation: impersonating or allowing to be impersonated by another individual during classes,

    examination or other university activities.

    9. Threatening Harm: threatening, effecting, or encouraging bodily, professional or financial harm to any

    faculty, staff, administrator or participant who has witnessed or reported a violation of the Code of Academic

    Ethics.

    10. Misconduct: behaving in a manner that violates or adversely affects the rights of other members of the AUC

    community (disrupting class activities, unruly behavior, etc.)

    11. Copyright Infringement: using copyrighted materials (print, electronic, or multimedia) in a manner that

    violates international copyright laws.

    Students are not allowed to record sessions in any format whether audio or video. Any students behavior that

    shows dis-respect and violation to the Management Center regulations shall be exposed to be excluded from the

    program he/she is attending.

    * Any participant/instructor s behavior that show s dis-respect and violation to the AUCs academic integrity

    shall be exposed to be excluded from the program/diploma/course he/she is attending.

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    OFFICIAL LETTERS

    To Whom It May Concern Enrollment Verification and Graduation Letters

    While studying the diploma/certificate , a To whom it may concern enrollment verification letter can be

    requested for free for the first time. Each extra copy requested will be for LE 50; and will take from 7-14

    working days to be issued.

    To whom it may concern graduation letter will be issued for free for the first time upon graduation of

    the participant. Each extra copy requested will be for LE 50; and will take 7 working days to be issued.

    Transcripts

    Transcript will be issued for free for the first time upon graduation. Each extra copy requested will be for

    LE 50; and it will take seven working days to be issued.

    The transcript will include the final grades of the courses you completed. An In Progress status will be

    added to the courses that you did not complete.

    Graduation certificate

    Hard covered Graduation certificates are issued only once upon the successful completion of the diploma

    for free.

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    DURING THE COURSE

    1. Make sure to sign your name on the attendance sheet at the beginning of each class, in front of your

    computerized name. If your name is not printed, therefore contact your concerned program staff member.

    2. In case of any complaints, kindly visit the Management Center website and fill in the complaint form at

    the following link: http://www3.aucegypt.edu:8090/mcenter/ComplaintPage.php

    3. Evaluations: For Edinburgh Business School MBA, postgraduate diplomas and Professional Certificates

    evaluation is conducted twice during the course. Regarding short courses, evaluation is done only once.

    4. Evaluations are conducted in the absence of the instructors to ensure confidentiality.

    http://www3.aucegypt.edu:8090/mcenter/ComplaintPage.phphttp://www3.aucegypt.edu:8090/mcenter/ComplaintPage.phphttp://www3.aucegypt.edu:8090/mcenter/ComplaintPage.phphttp://www3.aucegypt.edu:8090/mcenter/ComplaintPage.php
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    UPON COMPLETION OF THE PROGRAM

    Please make sure to fill the Graduation Application Form , sign and submit it to the concerned program staff

    member last day of classes (Graduation Application Form ).

    The Management Center is keen to solicit your feedback to improve its quality of services, thus please fill in the

    Exit Survey and submit it to the concerned program staff member last day of classes (Exit Survey ).

    Graduation Ceremony

    1. A graduation ceremony is conducted annually each academic year.

    2. At the graduation ceremony, you will receive the hard covered graduation certificate and a transcript.

    3. In case a participant requests to receive the hard covered graduation certificate before the graduation

    ceremony, he/she will be granted the certificate, but will not be eligible to attend the graduation

    ceremony.

    4. In case a participant will not be able to attend the graduation ceremony, the hard covered graduation

    certificate will be available with the concerned program staff member on the following working day.

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    REQUEST FOR WITHDRAWAL FORM

    Official Unofficial

    Participant ID#:

    Participant Name:

    Payment by: Participants Employer

    Program Name: Run / Semester:

    Course Name: Module Number:

    Program fees: Program Start Date: ____ /____ /20___

    Paid fees: Refund* (%):

    Justifications for Withdrawal:

    Participant Signature Information & Admission Services Signature

    Date: ____ /____ /20____ Date: ____ /____ /20____

    *Refund is applied in line with finance regulations stated in the Registration Form.

    Finance Representative Contact: E-Mail:

    FINANCE USE ONLY

    Refundable fees were collected as follows:

    Date: Currency: Amount: Bank Receipt No.:

    Date: Currency: Amount: Bank Receipt No.:

    Date: Currency: Amount: Bank Receipt No.:

    Note: Refund is issued by cheque, within one month from receiving the request, with the same name as thatmentioned on the receipt note. Cashing the refund should be done in person or by sending a letter of delegation.Foreign currencies collected for registration in alliance program, including for example, membership fees, registration,exams and/or books are non-refundable. Alliances programs are subject to approved rules and regulations betweenthe Management Center and the partner.

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    REQUEST FOR TRANSFER FORM

    Participant ID# :

    Participant name :

    Payment by: Participants Employer

    Transfer from:

    Program name: Run/Semester:

    Course name (if applicable): Module:

    PaidFees: EGP USD GBP

    Course / Program start date: ____/____/____

    For alliances programs: On campus Self study

    Transfer to:

    Program name: Run/Semester:

    Course name (if applicable): Module:

    Fees: EGP USD GBP

    Course / Program start date: ____/____/____

    For alliances programs (if applicable):

    On campus Self study

    Justification of transfer :

    * Local Programs: Transfer is only allowed once per program and only between module.*Alliances Programs: Transfer is only allowed once per course.

    Participant Signature Information & Admission Services Signature

    Date: ____/____/________ Date: ____/____/________

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    FINANCE USE ONLY

    Difference of fees to be paid EGP USD

    Difference of fees to be refunded EGP USD

    Refund % EGP USD

    Note: Refund is issued by cheque, within one month from receiving the request, with the same name asthat mentioned on the receipt note. Cashing the refund should be done in person or by sending a letter of delegation. Foreign currencies collected for registration in alliance program, including for example,membership fees, registration, exams and/or books are non-refundable. Alliances programs are subject toapproved rules and regulations between the Management Center and the partner.

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    EXIT SURVEY

    NAME:

    PROGRAM:1. Banking Credit & Risk Management Certificate2. Executive Management Diploma3. Healthcare & Hospital Management Diploma4. Human Resource Management Diploma5. Total Quality MGMT-General6. Total Quality MGMT-Healthcare7. MBA8. Other __________________________________________________

    PROFESSION:1. R&D2. Accounting/Banking/Finance3. Sales/Distribution/Marketing/Advertising/PR4. Human resources/Personnel5. Manufacturing/Logistics6. Medical/Pharmaceuticals7. Data Processing/Information Services8. Consulting/Legal

    9. General Management10. Education/Training11. Other Profession (please specify)

    TITLE:

    DEPARTMENT:

    ORGANIZATION:

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    ADDRESS:

    TYPE OF ORGANIZATION:1. PRIVATE2. PUBLIC3. GOVERNMENT4. Other

    YEARS OF EXPERIENCE:1. 0-52. 6-103. 11-154. 6-205. 21-256. 26-

    HIGHEST DEGREE:1. DIPLOMA2. BA/BSC3. MASTERS4. PHD

    Response Key(VS) Very Satisfied (S) Satisfied(N) Neutral(D) Dissatisfied (VD) Very Dissatisfied (NA) Not Applicable

    I. INSTRUCTION ASSESSMENT:

    VS S N D VD NAInstruction Methodology

    Presentation Quality

    Ability to transfer knowledge

    Encouraging comments & suggestions

    Maintaining Class Discipline

    Language Capacities

    Use of Demonstration Techniques

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    Comment:

    II. PROGRAM ASSESSMENT:

    VS S N D VD NAContent matched expectations

    Subjects were sufficiently covered

    Program duration

    Courses were well integrated

    Overall program experience

    Comment:

    III. LEARNING OUTCOMES REALIZED:

    VS S N D VD NAUnderstanding key concepts, tools skills andnecessary techniques Acquired new knowledge and developedcompetencies

    Comment:

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    IV. MATERIAL ASSESSMENT:

    VS S N D VD NAUsefulness

    Content

    Depth

    Handouts/Case Studies

    Comment:

    V. ADMINISTRATIVE ASSESSMENT:

    VS S N D VD NAProgram assistant services

    Reservation and registration process

    Financial and administrative support

    Catering or Food Services (if any)

    Comment:

    VI. FACILITIES ASSESSMENT:

    VS S N D VD NATraining Facilities

    Visual Equipment

    Classroom environment

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    25 Parti cipants Pack Management Center - The American University in Cairo

    Library facilities

    Overall course experience

    Comment:

    How did you hear of this Diploma?1. Employer2. Company Colleague

    3. Human Resources Department4. Mailing5. Direct Walk-In6. Word of mouth7. Internet website8. Advertisement9. Other (please specify)

    How does your employer support executive education/Training?1. Paying or subsidizing tuition2. Providing release time or leave of absence3. Career or salary advancement

    4. Onsite training programs

    What other course(s) would you be interested in attending at the Management Center?

    Comments/Suggestions for Improvement:

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    26 Parti cipants Pack Management Center - The American University in Cairo

    GRADUATION APPLICATION FORM

    Participant ID:

    Name:

    Name in Arabic:

    Please print your name identical to your name on your birth certificate or any other official document. The name you will print will appear on your Graduation Certificate and Transcript. NO CHANGE in the name is permitted after issuing

    diploma *.

    Nationality E-mail

    Address (For Correspondence)

    Tel. Mobile

    Employment Details

    Company Name Industry

    Job Title Department

    Address

    Tel. Fax

    MC Relationship

    Name of Certificate/Program Attained

    Year &Semester of Graduation

    Are you going to attend the Graduation Ceremony? Yes No

    Fields of interest for further Studies

    Would you like to receive our newsletter mailers? Yes No

    Participants Si gnature

    * Please note: A change of name after issuing the graduation diploma, a fees of LE 100 will be paid for issuing a new certificate with the correct n

    First Middle Last

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    27 Parti cipants Pack Management Center - The American University in Cairo

    ALUMNI COMMUNITY

    In the past three decades and since its inception, the Management Center of the American University has trained

    thousands of professionals who are positively leading and contributing to the success of their companies in Egypt

    and the Middle East. In order to capitalize on this large number of participants under one association, the

    Management Center decided to form an alumni society: Management Center Alumni Society, for the purpose of

    contributing to mutual professional development, as well as enriching its members with networking opportunities

    and scholarships.

    Mission:

    To cultivate alumni interest and good will in the Management Center affairs by encouraging intellectual and

    social ties between members and the Management Center.

    Objectives:

    Foster interaction between alumni and the Management Center.

    Promote acquaintance among alumni.

    Provide a medium for professional networking.

    Promote positive growth within the Management Center culture.

    Benefits: Scholarships:

    o Access to announced scholarships on future programs (10% scholarship).

    Career related services:o From advising to network opportunities.

    Events:o Planned gatherings over dinner or reception for all members & professors.o Professional seminars on the latest trends in management and business.

    Newsletter:o E-newsletter with all updated news on business and alumni to be distributed to alumni.

    Website:o Access to latest news and information, newsletter issues and directory through the website.

    Eligibility:

    All graduates of the Management Center programs are considered members of the Management Center alumnisociety.

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    CONTACT US

    If you have any further inquires please contact:

    The American University in Cairo

    The Management Center, Falaki Academic Center

    24 El-Falaki Street. P.O. Box 2511. Cairo 11511, Egypt

    Tel: 202 2797 6700/ 6701

    Email: [email protected]

    www.aucegypt.edu/Business/mc

    Institute of Management Development

    Email: [email protected]

    Institute of Quality Management

    Email: [email protected]

    Institute of Banking and Finance

    Email: [email protected]

    For your complaint

    http://www3.aucegypt.edu:8090/mcenter/ComplaintPage.php

    http://www.aucegypt.edu/Business/mcmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www3.aucegypt.edu:8090/mcenter/ComplaintPage.phphttp://www3.aucegypt.edu:8090/mcenter/ComplaintPage.phpmailto:[email protected]:[email protected]:[email protected]://www.aucegypt.edu/Business/mc