OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are...

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1 OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION DESCRIPTION This outcome reflects the Government’s commitment to encouraging self-reliance and community contribution through participation in the labour force and community life. To maximise the engagement of all Australians in society, the Department will: encourage economic and social participation by individuals and families by enabling access and promoting opportunities; foster a culture of self-reliance in the community, and provide an effective safety net; and develop partnerships with key stakeholders (other departments, business and community organisations and service providers) to improve efficiency and effectiveness of services, to identify emerging problems and to develop appropriate policy responses. The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table 2.7.3. RESOURCING FOR OUTCOME 3 Resourcing for Outcome 3 in 2001 – 02 is estimated to be $39.4 billion, which is less than the final estimate of $40.3 billion for 2000 – 01. Resourcing in 2000 – 01 was boosted by one-off, tax reform compensation arrangements, in particular, the Aged Persons Savings Bonus and the Self-Funded Retirees’ Supplementary Bonus and by the once off payment to people of age pension age that was announced in the 2001 – 02 Budget. Excluding the impact of these arrangements, resourcing is expected to rise by about $2 billion in 2001 – 02. This underlying growth in appropriations in 2001 – 02 is mainly driven by the impact of expected customer changes and price adjustments on income support payments, in particular, Parenting Payment, Disability Support Pension and the Aged Pension. Resourcing is also expected to be affected by measures announced in the 2001 – 02 Budget and by other variations. Final estimated resourcing for 2000 – 01 is about $1.7 billion higher than the estimate provided in the 2000 – 01 Budget ($38.6 billion). A significant variation to the estimate was recorded in the 2000 – 01 Portfolio Additional Estimates Statements when estimated resourcing was revised up to $39.4 billion. Most of this increase reflected variations to expected expenditure on the Aged Persons Savings Bonus and the Self-Funded Retirees’ Supplementary Bonus. Since the Additional Estimates process, the decision to provide the once off $300 payment to people of age pension age will substantially increase expenditure in 2000 – 01. In addition, new client and other economic assumptions have resulted in further revisions to expected expenditure on income support payments, and a further, smaller, upward adjustment to expected expenditure on the Aged Persons Savings Bonus.

Transcript of OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are...

Page 1: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

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OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION

DESCRIPTION

This outcome reflects the Government’s commitment to encouraging self-reliance andcommunity contribution through participation in the labour force and community life. Tomaximise the engagement of all Australians in society, the Department will:

encourage economic and social participation by individuals and families by enabling access andpromoting opportunities;

foster a culture of self-reliance in the community, and provide an effective safety net; and

develop partnerships with key stakeholders (other departments, business and communityorganisations and service providers) to improve efficiency and effectiveness of services, toidentify emerging problems and to develop appropriate policy responses.

The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown ofresources for Outcome 3 appears at Table 2.7.3.

RESOURCING FOR OUTCOME 3

Resourcing for Outcome 3 in 2001 – 02 is estimated to be $39.4 billion, which is less than thefinal estimate of $40.3 billion for 2000 – 01. Resourcing in 2000 – 01 was boosted by one-off,tax reform compensation arrangements, in particular, the Aged Persons Savings Bonus and theSelf-Funded Retirees’ Supplementary Bonus and by the once off payment to people of agepension age that was announced in the 2001 – 02 Budget. Excluding the impact of thesearrangements, resourcing is expected to rise by about $2 billion in 2001 – 02.

This underlying growth in appropriations in 2001 – 02 is mainly driven by the impact ofexpected customer changes and price adjustments on income support payments, in particular,Parenting Payment, Disability Support Pension and the Aged Pension. Resourcing is alsoexpected to be affected by measures announced in the 2001 – 02 Budget and by othervariations.

Final estimated resourcing for 2000 – 01 is about $1.7 billion higher than the estimate providedin the 2000 – 01 Budget ($38.6 billion). A significant variation to the estimate was recorded inthe 2000 – 01 Portfolio Additional Estimates Statements when estimated resourcing was revisedup to $39.4 billion. Most of this increase reflected variations to expected expenditure on theAged Persons Savings Bonus and the Self-Funded Retirees’ Supplementary Bonus. Since theAdditional Estimates process, the decision to provide the once off $300 payment to people ofage pension age will substantially increase expenditure in 2000 – 01. In addition, new clientand other economic assumptions have resulted in further revisions to expected expenditure onincome support payments, and a further, smaller, upward adjustment to expected expenditure onthe Aged Persons Savings Bonus.

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2001 - 02 Budget Initiatives

There are significant initiatives announced in the 2001 – 02 Budget that will contribute toOutcome 3.

The Australians Working Together package will affect all three Outcomes. AustraliansWorking Together will have a particularly strong impact in promoting economic and socialparticipation, with a special focus on expanding opportunities for mature age workers, peoplewith disabilities, parents, unemployed people, Indigenous Australians and people with severe ormultiple non-vocational obstacles. A balanced mix of expanded assistance, improved financialincentives to work and fair requirements will produce the best results. The actions ofGovernment will be supported by fuller engagement of the social coalition, including thebusiness sector.

Components of Australians Working Together that will affect Outcome 3 are as follows.

A Fair Go for Mature Age Workers - This measure will help to address the disadvantages manymature age unemployed people face in a changing labour market, including low skill levels,little recent workforce experience and lack of confidence, and will encourage them to takea more active role in the community. Additional places will be available in employment,disability, education, training, volunteering and transitional programmes and services tosupport participation by mature age people who need further help.

A Better Deal for People with Disabilities - This measure will improve outcomes for peoplewith disabilities and/or temporary incapacities through more accurate assessment of theirwork capacities and more opportunities for participation. There are three components tothis measure:

� Better assessment of the ability to work of people with disabilities and/or temporaryincapacities, and enhanced early intervention strategies to direct them to appropriateassistance. This will be achieved by enabling Centrelink to purchase advice from a widerrange of external work capacity assessors; providing training on Disability SupportPension assessments to treating doctors and Centrelink staff; improved monitoring ofCentrelink decisions, and redesigning the treating doctor’s report and medicalcertificates.

� 7,000 additional employment assistance places for people with a disability (on top of anextra 5,000 growth places and 16,300 employment assistance and rehabilitation placesfor mature age workers and parents); a new independent quality assurance system fordisability employment services; and expansion of the Assessment and ContestabilityTrial to test a better way for people to access employment services that best meet theirneeds.

� Funding to assist people with disabilities to improve their employment prospects andcommunity engagement through increasing their participation in mainstream educationand training. This will include around 5,200 additional vocational education and trainingplaces over four years, additional support for over 1,500 people with disabilities inhigher education and a new Disability Coordination Officer programme to help peoplewith a disability to move between school, vocational education and training, highereducation and employment.

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Getting People the Right Help — This measure will help to ensure disadvantaged people get theright help through better assessment, providing expanded and more appropriate assistancefor people with severe or multiple non-vocational obstacles through the new PersonalSupport Programme.

Helping Parents Return to Work — This measure will encourage parents with school agedchildren receiving Parenting Payment to prepare for a return to the paid workforce as theirchildren grow up, through an annual interview with personal advisers once their youngestchild reaches age six, additional training, education and other assistance, and part timeactivity requirements for parents whose youngest child is aged 13-15 years. AParticipation Pack will help Parenting Payment clients to understand the benefits ofworking, training or studying and the impacts on their payment.

Helping People to Find Jobs — This measure will help people to find jobs through betteremployment services, new Training Credits and Standardised Mutual Obligationrequirements.

Help to Participate — This measure introduces a Working Credit to encourage people ofworkforce age receiving income support to take up full-time, substantial part-time orirregular casual work by allowing them to keep more of their income support paymentswhen they start work; and a fortnightly supplement for income support recipientsundertaking Literacy and Numeracy Training in approved courses.

Community and Business Engagement — This measure will engage the Prime Minister’sCommunity Business Partnership to encourage companies to employ more people with adisability, mature age workers, parents returning to work from income support andIndigenous people. Funding is also available to encourage local community businessnetworks, take forward a national framework of triple bottom line (social, environmentaland economic) auditing for the business sector and establish an on-line clearinghouse forideas, case studies and general information that will support the growth of socialentrepreneurship. This measure will also establish an employers’ forum to improveemployment opportunities for people with a disability. This measure also provides forcommunication and consultation with the community.

Planning for the Future — A comprehensive evaluation of the effectiveness of the Australians

Working Together package will be undertaken. In addition, pilot studies will be conductedto inform ongoing policy development for further initiatives.

Promoting Self-Reliance for Indigenous People — This measure will promote self-reliance forIndigenous people through Community Participation Agreements and capacity building,better support for Indigenous people to get a job, increased education and trainingassistance and remote area servicing.

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The Acknowledging Older Australians initiative will affect Outcome 3 through:

a one-off $300 payment in 2000 - 01 to income support clients of age pension age, and in2001 – 02 to people of age pension age who are outside the personal income tax andincome support systems, and who do not have partners in either system. This will furtherboost their living standards;

exempting superannuation assets from the Social Security means test for people aged 55 ormore, but under age pension age. This will provide mature age people with superannuationassets access to more income support, consistent with the recommendation of a recentParliamentary Committee report into mature age unemployment issues; and

extending the telephone allowance to self-funded retirees who qualify for a CommonwealthSeniors Health Card and making the income test for the card more generous. Assistancewill be further boosted by the Commonwealth’s intention to negotiate access to some or allof the State and Territory Government concessions for these card holders.

Other budget measures include:

supplementation for employment assistance and other services for people with a disabilitywhich will ensure the continued capacity of disability services that are provided primarilythrough community based organisations;

measures to improve compliance with the income support system, which are expected toachieve savings through the better targeting of income support payments by way ofinitiatives to reduce fraudulent claims and improve detection of incorrect payments. Inaddition, new avenues of compliance activity will be identified through research anddevelopment strategies; and

an international package, comprising new and revised social security agreements and the furthersimplification of international payments, that will improve the delivery of income supportpayments. The entering into new and revised agreements will improve access to foreignpensions by Australian residents and access to Australian pensions by former Australianresidents.

Other Measure Variations

Apart from measures announced in the 2001 – 02 Budget, there are other policy changes thatimpact on Outcome 3. The most significant relates to the new social security arrangementsbetween Australia and New Zealand.

Other Resource Variations

Other significant variations to Outcome 3 resourcing in 2001 – 02 relate to the following:

a new item, Ex-gratia payments to former Special Benefit recipients undertaking full-time

courses, which has been added to Output Group 3.1. This item has been created due to theunintended removal of legislative authority for the payments as part of changes to the 1999Social Security Law Simplification project. Ex-gratia payments are needed until the SocialSecurity Administration Act 1999 is amended, expected to occur in September 2001;

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the transfer of Postal Concessions for the Blind from Output Group 2.2 to Output Group 3.2from 2001 - 02. This item has been broadbanded with the item Employment Assistance and

Other Services to more closely associate expenditure with Print Disability Services, as bothitems are directed at the same client group;

the removal of Ex-gratia payments to income tested pensioners resident in nursing homes fromOutput Group 3.4. This ex-gratia treatment was necessary to provide a legal basis forpayments due to the delay of the Residential Aged Care Omnibus Bill. This Bill waspassed in September 1999 and the ex-gratia treatment is now redundant;

the removal of Ex-gratia payments to pensioners identified under Section 15 of the Ombudsman

Act 1997 concerning departure certificates from Output Group 3.4. This item related to asmall number of pensioners while overseas who did not obtain departure certificates asrequired, but notified Centrelink of their intentions. On appeal to the Ombudsman theywere considered to have complied with their requirements. This provision is nowredundant because all relevant ex gratia payments have been made; and

increased resourcing of $2.5 million in 2001 – 02 for ex-gratia payments to top-up the AgePersons Savings Bonus. As the bonuses can be claimed until 30 June 2001, it is likely thatclaims for top-ups will continue to be made for some time into the following year; and

increased resourcing of $4 million in 2001 – 02 for Employment Assistance and Other Services

being carried over from 2000 – 01. This is to meet commitments for the case funding trialwhere expenses will now occur in 2001 – 02.

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Table 2.7.3: Total Resources for Outcome 3

Final Budget

estimates estimate

2000 - 01 2001 - 02

$'000 $'000

Items applicable across Outcome

Appropriation Bill No 1

National Secretariats 673 674

78 79

Sub total 751 753

Total items across outcome 751 753

Output Group 3.1 - Labour Market Assistance

Appropriation Bill No 1

1,053 447

Ex Gratia Payments to partners of ABSTUDY recipients 250 0

JET - payments for training 3,344 3,399

Payment to voluntary work agencies 1,603 1,888

Welfare reform pilots 1,728 0

Welfare Reform Consultative Forum 0 400

Sub total 7,978 6,134

Special Appropriations

Bereavement Allowance 761 840

Mature Age Allowance 350,653 397,459

Newstart Allowance 5,057,930 5,214,300

Parenting Payment (Partnered and Single) 5,327,310 5,538,669

Partner Allowance (Benefit) 349,077 368,400

Partner Allowance (Pension) 369,718 425,944

Pensioner Education Supplement 55,490 59,813

Special Benefit 112,730 151,643

Widow Allowance 330,058 390,384

Sub total 11,953,727 12,547,452

Total Output Group 3.1 11,961,705 12,553,586

Output Group 3.2 - Support for people with a Disability

Appropriation Bill No 1

281,166 289,019

23 0

Sub total 281,189 289,019

Appropriation Bill No 2

Commonwealth/State Disability Agreement 427,764 501,165

Sub total 427,764 501,165

Ex Gratia payments to young Disability Support Pension recipients whose

payments were unintentionally limited by the Youth Allowance legislation

ADMINISTERED APPROPRIATIONS

Payments to universities and other organisations for special studies and

research

Ex Gratia Payments to former Special Benefit recipients undertaking full-time

courses

Employment assistance and other services (including expenditure under the

Disability Services Act 1986 ) (1)

(1) Employment assistance and other services in 2001 – 02 includes Postal Concessions for the Blind,

which was previously within Output Group 2.2

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Final Budget

estimates estimate

2000 - 01 2001 - 02

$'000 $'000

Special Appropriations

Disability Support Pension 5,815,966 6,269,640

Mobility Allowance 59,378 68,036

Sickness Allowance 94,046 93,483

Wife Pension (DSP) 445,794 395,352

Sub total 6,415,184 6,826,511

Total Output Group 3.2 7,124,137 7,616,695

Output Group 3.3 - Support for Carers

Special Appropriations

Carer Allowance 531,252 622,274

Carer Payment 479,714 594,399

Sub total 1,010,966 1,216,673

Total Output Group 3.3 1,010,966 1,216,673

Output Group 3.4 - Support for the Aged

Appropriation Bill No 1

Ex Gratia payments relating to Savings Bonuses for Older Australians 22,500 2,500

National Information Centre on Retirement Investments 430 439

Sub total 22,930 2,939

Special Appropriations

One-Off Payments to Seniors 547,700 9,000

Age Pension 15,695,193 16,463,695

Aged Persons Savings Bonus 1,733,938 0

Self-funded Retirees' Supplementary Bonus 661,100 0

Widow B Pension 76,513 63,849

Wife Pension (Age) 232,236 214,308

Telephone Allowance for Commonwealth Seniors Health Card Holders 0 20,400

Sub total 18,946,680 16,771,252

Total Output Group 3.4 18,969,610 16,774,191

Total Administered Appropriations

Appropriation Bill No 1 312,848 298,845

Appropriation Bill No 2 427,764 501,165

Special appropriations 38,326,557 37,361,888

Total Administered Appropriations 39,067,169 38,161,898

Non-Directly Appropriated Expenses

Other Trust Monies 70,000 70,000

Sub total 70,000 70,000

Total Administered Resourcing (A) 39,137,169 38,231,898

Output Group 3.1 - Labour Market Assistance

Policy Advice 8,350 13,858

Purchasing, Funding & Relationship Management 4,473 7,424

Research and Evaluation 2,088 3,464

Service Delivery

Centrelink 473,398 509,626

Service Delivery (other) 3,798 3,661

Subtotal output group 3.1 492,107 538,033

DEPARTMENTAL APPROPRIATIONS

ADMINISTERED APPROPRIATIONS

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Final Budget

estimates estimate

2000 - 01 2001 - 02

$'000 $'000

Output Group 3.2 - Support for people with a Disability

Policy Advice 6,829 6,084

Purchasing, Funding & Relationship Management 30,933 27,561

Research and Evaluation 2,410 2,148

Service Delivery

CRS 102,337 104,037

Centrelink 209,907 217,570

Service Delivery (other) 2,833 2,810

Subtotal output group 3.2 355,250 360,209

Output Group 3.3 - Support for Carers

Policy Advice 1,223 1,247

Purchasing, Funding & Relationship Management 1,569 1,599

Research and Evaluation 345 352

Service Delivery

Centrelink 16,462 15,613

Service Delivery (other) 804 796

Subtotal output group 3.3 20,403 19,606

Output Group 3.4 - Support for the Aged

Policy Advice 7,432 6,632

Purchasing, Funding & Relationship Management 3,451 3,079

Research and Evaluation 2,389 2,132

Service Delivery

Centrelink 219,661 220,341

Service Delivery (other) 1,060 2,540

Subtotal output group 3.4 233,993 234,723

1,101,753 1,152,571

Revenue from other sources 32,344 34,127

Section 31 of the FMA Act

Total revenue from other sources (C) 32,344 34,127

1,134,097 1,186,698

40,271,266 39,418,596

Average staffing level (number) 2,047 2,134

Total estimated resourcing for outcome 3

(Total price of outputs and admin expenses)

Total revenue from government (appropriations) (B)

Total price of departmental outputs (B+C)

(Total revenue from Government and from other sources)

DEPARTMENTAL APPROPRIATIONS

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Chart 2.3: FaCS Trends in Resourcing for Outcome 3 (1999 – 2002)

$33,970m

$39,067m $38,162m

$1,075m

$1,134m$1,187m

0

5,000

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20,000

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30,000

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1999-00 2000-01 (1) 2001-02

Financial years

Total Administered Appropriations Total Price of Departmental Outputs

1. Increases in 2000 – 01 appropriations largely reflect compensation arrangements associated withthe Government’s tax reform package. This movement primarily reflects increases in support for the aged.

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PAYMENTS AND SERVICES UNDER OUTCOME 3

Overview

Outcome 3 reflects the Government’s commitment to encouraging self-reliance and communitycontribution through economic and social participation. This brings together income supportpayments and a range of assistance and support services including rehabilitation services andspecialist disability employment services.

Over 4.4 million Australians received an income support payment under this Outcome as atMarch 2001. Of these, approximately 1.8 million were of age pension age and 2.6 million werebelow age pension age.

The four major income support payments are Age Pension, Newstart Allowance, ParentingPayment and Disability Support Pension. Clients receiving these payments make up 82 per centof all income support clients. Fifty eight per cent of income support recipients are female,reflecting the gender differences in labour force participation, caring activities, income andassets and the relative longevity of females.

The income support safety net aims to ensure adequate incomes for people who are unable tosupport themselves due to loss of employment, disability, caring responsibilities or enteringretirement with limited or no retirement savings. Maintaining incentives to return to work andencouraging people to provide for themselves in retirement are strong principles or objectivesof the income support system.

Pension rates such as Age and Disability Support Pension are indexed in line with CPIincreases, and linked to increases in wages through benchmarking the single rate of pension to25 per cent of Male Total Average Weekly Earnings (MTAWE) every six months. Otherincome support payments are indexed in line with CPI increases every six months.

Income support payments are complemented by services to assist people to make the most ofopportunities for social and economic participation. They include labour market assistance,education and training, childcare services, rehabilitation, specialist disability employmentassistance, assistance with State government accommodation and respite services and otherpersonal support services, such as financial information services and family relationshipservices. All income support payments, except Age and Disability Support Pensions for theblind, are subject to income and asset tests to ensure payments are targeted at those in mostfinancial need. Newstart Allowance and Youth Allowance are provided for unemployed peopleon condition that they take appropriate action to make the most of opportunities for self-reliance, and contribute to the community. In addition to the activity test the Mutual ObligationInitiative and ‘Work for the Dole’ help to achieve this.

The Australians Working Together initiative process that the Government has begun is animportant part of this strategy. This initiative represents a structural change designed to reducewelfare dependency through greater economic and social participation. Whilst the Governmentis committed to maintaining a sustainable and adequate safety net for people who are in genuineneed it also recognises that it is necessary to do more to link people more actively toopportunities for economic and social participation and a better living standard for people andtheir families is more likely through earnings from paid work.

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Assistance for people of workforce age

Income support payments available to people of workforce age include Newstart Allowance,Mature Age Allowance, Partner Allowance, Widow Allowance, Special Benefit and ParentingPayment.

Newstart Allowance

This payment provides income support for unemployed people who are seeking to return to paidwork. Unemployed clients aged less than 21, who are not in full-time education or training,receive Youth Allowance while they seek to enter the workforce. In March 2001, the averagenumber of Newstart Allowance recipients was 589,600 a fall of 34,000 from March 2000.There were 83,200 unemployed Youth Allowance recipients in March 2001.

Mature Age Allowance

This payment provides income support to unemployed people aged over 60 but under agepension age who have been receiving other income support, and face obstacles to employmentbecause of a lack of recent workforce experience. The average number of recipients was39,900 in March 2001.

Partner Allowance

This payment provides income support to mature age people who are partners of incomesupport recipients and face obstacles to employment due to their lack of recent workforceexperience. The number of recipients has been increasing reflecting the phase-out of WifePension (Age) and the increase in the Age Pension qualifying age for women. The averagenumber of Partner Allowance (PA) clients in March 2001 was 92,600 which represents anincrease of 2,700 over March 2000.

Widow Allowance

This payment provides income support for mature age women who no longer have a partner andwho face obstacles to finding employment because of limited participation in the workforce.The number of recipients is increasing, reflecting the phase out of Widow B Pension and theincrease in the Age Pension qualifying age for women. There were 36,000 clients inMarch 2001, an increase of 3,900 over March 2000.

Special Benefit

This payment provides income support for people who are unable to support themselves or theirdependants, and are not otherwise entitled to any other income support payment. As at March2001 there was an average of 12,459 Special beneficiaries compared to March 2000 when therewere 11,237. The increase is largely due to the increasing numbers of Temporary ProtectionVisa holders claiming Special Benefit.

Parenting Payment

This payment provides income support for people who are caring for at least one child under 16years of age. At the end of March 2001 there were 641,700 clients on Parenting Payment

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(421,000 lone parents and 220,700 partnered parents), an increase of 19,700 clients sinceJuly 2000. Of that increase, 13,000 are estimated to be attributable to the more generousincome testing arrangements introduced as part of the Tax Reform Package on 1 July 2000.

The Jobs, Education and Training (JET) programme

The programme helps the entry or re-entry of low-income parents, carers, widows and somepartner allowees to the workforce. In the first 6 months of 2000 - 01, 30,200 new clients wereinterviewed by JET advisers. Within the JET programme, JET Training Funds (JTF) areavailable to assist people to undertake training and education. Funds of just over $3 million perfinancial year are available to eligible clients, and 7,800 clients have been assisted with JTFfrom 1 July 2000 to December 2000.

In addition, about 17,000 JET participants attended other education or training programmesbetween July and December 2000.

The Voluntary Work Initiative

This programme assists unemployed people to participate in voluntary work. VolunteeringAustralia is funded to provide a volunteer referral placement and training service as well asvolunteer management training for non-profit organisations.

Assistance for people with disabilities

Disability Support Pension

People with disabilities who meet the required test of eligibility receive Disability SupportPension (DSP) to ensure that they have sufficient means to live, with approximately 619,000people receiving DSP at March 2001. People with disabilities are also encouraged to maximisetheir economic and social participation by accessing the range of disability services available.

Sickness Allowance

Sickness Allowance is available to people who are temporarily incapacitated from doing theirnormal work or study due to illness or injury, and have a job or study to return to when they arefit. At March 2001 there were around 11,000 people receiving Sickness Allowance.

Mobility Allowance

People with disabilities are also assisted through the Mobility Allowance programme. MobilityAllowance is a non-means tested allowance paid in addition to a person’s income supportpayment. It is provided to assist with transport costs for people with disabilities who are inemployment, vocational training, a combination of work and training, or voluntary work andwho are unable to use public transport without substantial assistance. At March 2001 therewere 36,500 people receiving Mobility Allowance.

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Employment Assistance for People with Disabilities

In 1999 - 2000, disability services funded by this Portfolio assisted a total of 53,427 people withdisabilities to seek, gain or maintain employment. Seventy one per cent (37,922) of all peoplewho were assisted worked for some time during the year. Of those who worked, 87 per cent(32,997) worked at least eight hours per week, for at least three months.

The Department is progressing a range of reforms to employment assistance focussing onlinking funding to individual need and outcomes, improving quality assurance, testingalternative approaches to assessing need and examining the private sector’s capacity tocontribute to the Commonwealth’s rehabilitation programme. These include the case basedfunding trial to operate until June 2002 and the Assessment and Contestability Trial which willinform policy on assessment approaches and purchasing within the context of welfare reform.

The new quality assurance system that was trialed and evaluated in 2000 - 01 will introduce anindependent assessment of performance in delivering employment and rehabilitation services.Reforms to business services to deal with the issues and pressures of operating a successfulbusiness while providing quality employment for people with disabilities are being progressedunder the direction of an industry implementation group.

Commonwealth Rehabilitation Programmes

CRS Australia provided rehabilitation to 29,222 new and existing clients funded by theDepartment in 1999 - 00. Approximately 17,700 new clients were provided with arehabilitation programme.

Commonwealth-State Disability Agreement

The second Commonwealth-State Disability Agreement (CSDA) has been in place since 1997- 98. It provides the national framework under which the Commonwealth delivers specialistdisability employment support services and the State and Territory Governments provide non-employment services such as respite, accommodation and related services.

In August 2000, the Federal Government reached an agreement with all States and Territoriesfor $510 million of extra funding for unmet need in disability services over the last two years ofthe Agreement (2000 - 2002). The Commonwealth’s funding share of $150 million willprovide respite care for people whose carers are ageing. State and Territory Governmentsfunding focuses on a range of other priority areas including respite for families, moreaccommodation support, and better packaging of services for people with complex needs.

The current CSDA is due to expire in June 2002. In July 2000, Commonwealth, State andTerritory Disability Ministers committed to a third CSDA and signalled their commitment tomaintaining current base funding levels. Commonwealth, State and Territory Governmentshave begun preliminary discussions on the development of a third Agreement.

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Assistance for Carers

Carer Payment

Carer Payment is an income support payment for people who, because of their caringresponsibilities, are unable to work full-time. Carer Payment is subject to income and assetstests and is paid at the same rate as other social security pensions. There are opportunities forcarers to participate in paid or voluntary work, training and education for up to 20 hours perweek without affecting their qualification for the payment. As at March 2001, there wereapproximately 55,000 clients receiving Carer Payment.

The care recipient must have a physical, intellectual or psychiatric disability and need carepermanently or for at least six months (unless they are terminally ill). The care recipient mustbe receiving a social security or Veterans’ Affairs pension, benefit or allowance, or if not, theymust meet a special income and assets test. Since 1 July 1998, people can qualify for CarerPayment if they care for a child aged under 16 with a profound disability, or for two or morechildren with disabilities whose combined care needs are equivalent to that of a child with aprofound disability.

Carer Allowance

Carer Allowance is a supplementary payment that is not subject to income or assets tests. Theallowance is available to people who provide daily care and attention at home for people with adisability and is made in recognition of the impact a person’s disability has on his or her family.Carer Allowance may be paid in addition to Carer Payment or other social security payments.It was introduced on 1 July 1999 to replace Domiciliary Nursing Care Benefit, previouslyadministered by the Department of Health and Aged Care, and Child Disability Allowance.Carer Allowance (child) is available for parents or guardians who are caring for a child with adisability. Carer Allowance (adult) is available to carers of people who are frail aged,terminally ill or who are severely disabled and aged 16 years and over. As at March 2001, therewere around 226,000 clients receiving Carer Allowance.

Assistance to the Aged

Age Pension

Australia’s Age Pension programme aims to ensure that those who are unable to provide forthemselves have adequate income in retirement. The Age Pension is paid to men aged 65 orover and to women aged 61 ½ or over. The women’s Age Pension age is being progressivelyincreased to bring it in line with the Age Pension age for men. This will not occur fully until 1January 2014. At March 2001, just under 1.8 million people received the Age Pension.

Wife Pension (Age)

This payment provides income support for female partners of people receiving Age Pensionwho are not eligible for a pension in their own right. This would usually be women who havenot yet reached Age Pension age, or women who have not been Australian residents for at leastten years. As the payment no longer accurately reflects contemporary Australian perspectives,

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the payment is slowly being phased out. Since 1 July 1995, no further grants of Wife Pensionhave been made. At March 2001, 27,389 women received this payment.

Widow B Pension

This payment is only paid to widowed, divorced or separated women aged 50 years or over as at1 July 1987 and women aged at least 45 at 1 July 1987 who received Sole Parent Pension (orone of its forerunners) on or after that date. Widow B Pension is paid at the pension rate and issubject to the pension income and assets tests. Widow B Pension is being phased out inrecognition of women's increasing labour force participation and no further grants have beenmade. At March 2001, 6,964 women received Widow B pension.

Bereavement Allowance

This is a short term payment made over a fourteen week period to recently widowed personswithout children, in the period immediately following the death of a partner. BereavementAllowance is subject to an income and assets test.

Pension Bonus Scheme

The Pension Bonus Scheme was introduced on 1 July 1998 to provide an incentive for matureage Australians to defer claiming Age Pension and instead remain in the workforce so that theycan share the financial rewards and health benefits associated with employment. The schemepays a tax-free lump sum of up to $24,562 (after 5 years) to members when they claim andreceive Age Pension (based on present pension rates).

To receive a bonus, people must be of Age Pension age, registered for the scheme and meet aflexible work test of 960 hours or more per year (an average of 20 hours work for 48 weekseach year). For couples only one person must pass the work test. The bonus only becomespayable after 1 year’s membership, with the maximum bonus being payable after 5 years.

The scheme complements the measure allowing superannuation contributions to be made up toage 70. This particularly helps people with broken patterns of employment.

Financial Information Service

The Financial Information Service (FIS) programme, delivered through Centrelink, aims toensure that clients and potential clients have sufficient information to make effective use oftheir private resources for self support, informed decisions about retirement issues and adequatefinancial preparation for a retirement that allows participation in their community.

There are approximately 180 FIS Officers throughout Australia. As of March 2001, FISOfficers had conducted 177,828 calls and 57,528 interviews, as well as 2,518 seminars attendedby 74,470 people. The seminars are increasingly focused on assisting and encouraging pre-retirees to commence planning for retirement. In response to Government taxation reform andthe pending introduction of the new means test treatment of private trusts and companies, thefocus of the FIS seminars has been altered to concentrate on issues arising from these twoinitiatives.

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Retirement Planning Information Programme

This programme promotes participation, independence and self-reliance through the provisionof information to retirees and pre-retirees on planning, saving and preparing for retirement andon investment options and the effective use of savings for self-support. The Department workswith industry bodies, other agencies and community groups in producing a series ofpublications and leaflets for retirees and pre-retirees. Products include Understanding

Retirement Income Streams, Investing Money – Your Choices, Home and Residence Choices for

Older People, Australian Retiree – Your Choices and information on deeming accounts. TheDepartment is currently updating the publication Moving House – Your Choices which aims toassist people to improve their lifestyle in retirement through making informed choices abouttheir housing. Understanding Retirement Income Streams, which explains retirement incomestreams and how they might be used in retirement planning, is also being reviewed. This guideis a joint publication with the Australian Retirement Income Streams Association Limited.

In addition, the Department funds the National Information Centre on Retirement Investments

to provide the public with independent information on investment products and processes.

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CONTRIBUTION OF OUTPUTS TO OUTCOME 3

The four Output Groups (or “Groups”) under Outcome 3 contribute to meeting theGovernment’s commitment to address poverty and disadvantage through a new social coalitionof Government, community organisations and business. This commitment will be deliveredthrough a combination of services and income support, with an emphasis on supporting andstrengthening continuing engagement of all Australians in the economic processes and socialaspects of community life.

Labour Market Assistance (Output Group 3.1) will contribute by:

fostering a culture of self-reliance in the community by promoting appropriate understanding,expectations and behaviours; and

helping support individuals of working age through the provision of income support to seekwork or undertake other activities such as training, community work or caring for children.

Support for People with a Disability (Output Group 3.2) will contribute by:

promoting independence and self-reliance through support for the provision of rehabilitationservices, specialist employment services and other services for people with a disability; and

helping to support people with a disability with limited means through the provision of incomesupport.

Support for Carers (Output Group 3.3) will contribute by:

helping to support carers through the provision of income support and income supplementpayments.

Support for the Aged (Output Group 3.4) will contribute by:

assisting retirees to make the best use of savings and investment to maintain their standard ofliving;

helping to support the aged with limited means through the provision of income support; and

providing information and fostering opportunities for mature age people to participate in theircommunity.

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PERFORMANCE INDICATORS FOR OUTCOME 3

Environmental Indicators

� Percentage of working age families with no adult in paid employment and number ofchildren in families with no adult in paid employment

� Average age of transition out of the labour force among mature age workers

� Employment

� Incidence of low paid employment

� Participation rates

� Unemployment

� Age dependence ratios

� Joblessness

� Out of work replacement rates

� Population with low income

� Employment rate for people with a profound/severe disability

� Labour force participation rate for people with a profound/severe disability

� Proportion of total population aged 15 to 64 years by disability status with a schooling oremployment restriction

� Disability ratios

� Employment/Labour Force Participation Rate of 65 Years And Over Population

� Percentage of aged pensioners who own their own home

� Relativities between income units headed by a person aged 65 years and over as aproportion of the mean gross weekly income of all income units

The estimated costs against the Groups in Table 2.8.3 below are aggregate appropriations forthe Group, which are reported under the total resources for Outcome 3 (Table 2.7.3). The priceor departmental resources for Budget Measures are included within aggregate resourcesreported against each outcome (as part of Appropriation Bills 1 and 2), unless otherwiseindicated.

Performance Indicators for Budget Measures

For information on proposed Performance Indicators for Budget Measures, refer to the MeasureDescriptions in Section 3 of this budget statement.

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Administered Appropriations: $12,553.6m

Departmental Appropriations $538.0m

2001 - 02 Estimate

Table 2.8.3: FaCS Performance Information for Outcome 3

Group 3.1: Labour Market Assistance

� Bereavement Allowance

� JET - Payments for Training

� Newstart Allowance

� Mature Age Allowance

� Partner Allowance

� Pensioner Education Supplement

� Widow Allowance

� Special Benefit

� Parenting Payment (Partnered and Single)

� Payment to voluntary work agencies

� Policy Advice

� Purchasing, Funding and RelationshipManagement

� Research and evaluation

� Service Delivery

ADMINISTERED ITEMS

Reference Indicator Type Indicator

Adequacy Maximum payments to recipients as apercentage of MTAWE

Ratio of single adult rate of NewstartAllowance to minimum wage

Average duration on income support(weeks)

Percentage of allowees who leavepayment within the first three months

Percentage of allowees receivingpayments for 12 months or more

Percentage of Parenting Paymentrecipients with a duration of 5 years ormore

Assistance forPeople ofWorkforce Age

Effectiveness

Independence

Percentage of clients with private earnings

Average amount of private earnings perfortnight

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ADMINISTERED ITEMS

Reference Indicator Type Indicator

Percentage of Newstart clientsundertaking paid work, job search,education or training, employmentassistance, Work for the Dole, MutualObligation Initiative

Take-Up/Coverage

Percentage of the workforce agepopulation on labour market assistancerelated income support

Targeting Percentage on part rate due to means test

Quantity Total number of clients assisted including

Newstart Allowance (estimate: 610,000)Parenting Payment(estimate: 210,000 Partnered; 430,000Single)Widow Allowance (estimate: 40,000)Partner Allowance(estimate: 47,000 Benefit; 53,000 Pension)Special Benefit (estimate: 16,000)Mature Age Allowance (estimate: 48,000)Employment Entry PaymentEducation Entry PaymentPensioner Education Supplement(estimate: 43,000)Bereavement Allowance (estimate: 300)

Price Newstart Allowance $5.2bParenting Payment $5.5bWidow Allowance $390mPartner Allowance (Benefit) $368.4mPartner Allowance (Pension) $425.9mSpecial Benefit $151.6mMature Age Allowance $397.5mPensioner Education Supplement $59.8mBereavement Allowance $0.8m

JET – Paymentsfor Training

Quantity Number of clients assisted (estimate:18,000)

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ADMINISTERED ITEMS

Reference Indicator Type Indicator

Effectiveness Independence Number of JET clients with earnings(estimate: 32,000)

Number of JET clients cancelled due toearnings

JET –Assistance

Quantity Number of new JET interviews and followup interviews (estimate: 55,000)

Number of JET clients activelyparticipating in:

skill development and education(estimate: 70,000); and

employment assistance

Total Price $3.4m

Payment tovoluntary workagencies(VoluntaryWork Initiative)

Effectiveness Capacity Retention rate of volunteers after threemonths volunteering

Quantity Number of clients assisted andreferred to voluntary work

Price $1.9m

DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

DepartmentalOutputs

Cost Ratio of departmental items toadministered items (4.3c:$1)

Policy Advice Quality ClientSatisfaction

Ministers and ministers' offices satisfiedwith the quality of policy advice andDepartment meets standards for policyadvice

Quantity Number of items to Ministers (estimate:350 ministerial replies & 1500 ministerialsubmissions/briefs)

Price (estimate: $13.9m)

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DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

Department ensures that service providersmeet terms and conditions of funding

Purchasing,Funding &RelationshipManagement

Quality Assurance

Service agreements/contracts meetlegislative, government policy anddepartmental requirements in place withall service providers

Number of contracts/service agreementsunder management (estimate: 2 contracts)

Quantity

Number of service providers undermanagement

Price (estimate: $7.4m)

Quality Assurance Research and evaluation is of a highstandard (timely, fulfils terms ofreference, complete, methodologicallysound) and contributes to policyunderstanding and development

Quantity Major pieces of research and evaluationcompleted (estimate: 2)

Research andEvaluation

Price (estimate: $3.5m)

Service Delivery Quality Assurance Service providers deliver services to thestandards agreed with FaCS

Client Rights &Obligations

No. of reviews and appeals

Control of incorrect payment and fraud:savings in administered items arising fromcompliance activities (estimate: $25.6msavings per fortnight; $162.9m annualdebts)

Price (estimate: $509.6m – Centrelink)

(estimate: $3.7m - Other)

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Administered Appropriations: $7,616.7m

Departmental Appropriations $360.2m

2001 - 02 Estimate

Group 3.2: Support for People with a Disability

� Commonwealth State Disability Agreement

� Disability Support Pension

� Wife Pension (DSP)

� Mobility Allowance

� Sickness Allowance

� Employment assistance and other services (including expenditure under the Disability

Services Act 1986)

� Policy Advice

� Purchasing, Funding and RelationshipManagement

� Research and Evaluation

� Service Delivery

� Disability Specialist Rehabilitation Services

ADMINISTERED ITEMS

Reference Indicator Type Indicator

Additional services provided withCommonwealth unmet need funds

Capacity

Proportion of accommodation clientsreceiving community based care orsupport

Take-Up/Coverage

Number of estimated potential populationusing accommodation services

Effectiveness

Targeting Percentage of clients by disability type

Quantity Number and percentage of consumers indifferent service types on snapshot day

CommonwealthState DisabilityAgreement

Price $501.2m

DSP & Wife Pension (DSP) - maximumpayments to recipients-as a percentage ofMTAWE (25%)

DisabilitySupport

Wife Pension(DSP)

SicknessAllowance

MobilityAllowance

Effectiveness Adequacy

Sickness Allowance and MobilityAllowance - Maximum payments torecipients-index of real value

Independence Average duration of payment

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ADMINISTERED ITEMS

Reference Indicator Type Indicator

Percentage of clients with private earningsand average amount of private earningsper fortnight(estimates:Disability Support Pension 81% - $76.88per fortnight,Wife Pension (DSP) 88% - $84.54 perfortnightSickness Allowance 42% $16.23 perfortnight)

Take-Up/Coverage

Percentage of people of workforce agewho receive Disability Support Pension orWife Pension (DSP) or SicknessAllowance or Mobility Allowance(estimate: 7.5%)

Percentage of clients by disability type.(estimate: by most common disabilitytypes Disability Support Pension:muscular / skeletal 33%,psychiatric 23%,intellectual 11%

Sickness Allowance:muscular / skeletal 23%,depression 13%,fracture & crush injuries 11%)

Targeting

Percentage on part rate due to means test(estimate:Disability Support Pension 17%,Sickness Allowance 23%,Wife Pension (DSP) 18%)

Quantity Number of clients assisted(estimate:Disability Support Pension 643,000,Mobility Allowance 40,100,Sickness Allowance 10,600Wife Pension 46,600)

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ADMINISTERED ITEMS

Reference Indicator Type Indicator

Estimated number of clients paid underinternational agreements, and averagevalue of payments, for Disability SupportPension,at Dec 2002(estimate: 2825 Average value $5869)

Price Disability Support Pension $6.3bMobility Allowance $68.0mSickness Allowance $93.5mWife Pension (DSP) $395.4m

EmploymentAssistance andother services –Advocacy

Quantity Number of clients assisted by fundedadvocacy services (estimate: 7,170)

EmploymentAssistance andother services –EmployerIncentives

Quantity Number of clients assisted under theEmployer Incentives Programmes ofWage Subsidy, Supported Wage System,and Workplace Modifications (estimate:5,540)

Effectiveness Targeting Equitable access for clients fromlinguistically and culturally diversebackgrounds, disability, gender, age

EmploymentAssistance andother services –EmploymentAssistance Quality Assurance Number of disability employment services

meeting the Disability Services Standards

Quantity Number of clients receiving assistancefrom funded specialist disabilityemployment services (both block grantand case based funding) (estimate: 55,550)

EmploymentAssistance andother services –EmploymentAssistance(Block grantand case basedfunding)

Effectiveness Capacity Number of clients who have retained adurable employment outcome

Number of clients receiving assistance inseeking employment

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ADMINISTERED ITEMS

Reference Indicator Type Indicator

EmploymentAssistance andother services

Total Price $289.0m

DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

DepartmentalOutputs

Cost Ratio of Departmental Items toAdministered Items (estimate: 4.7c:$1)

Quality ClientSatisfaction

Ministers and ministers' offices satisfiedwith the quality of policy advice andDepartment meets standards for policyadvice

Quantity Number of items to Ministers(estimate: 1,200 ministerials & 275ministerial submission/briefs)

Policy Advice

Price (estimate: $6.1m)

Purchasing,Funding &RelationshipManagement

Quality Assurance Department ensures that service providersmeet terms and conditions of funding

Service agreements/contracts that meetlegislative, Government policy anddepartmental requirements in place withall service providers

Number of contracts/service agreementsunder management (both departmental andadministered) (estimate: 600)

Quantity

Number of service providers undermanagement (both outlets funded fromadministered items andconsultants/contractors from Departmentalfunds) (estimate: 1,010)

Price (estimate: $27.6m)

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DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

Quality Assurance Research and evaluation is of a highstandard (timely, fulfils terms ofreference, complete, methodologicallysound) and contributes to policyunderstanding and development

Research andEvaluation

Quantity Major pieces of research and evaluationcompleted (estimate: 5)

Price (estimate: $2.1m)

Service Delivery Quality Assurance Service providers deliver services to thestandards agreed with the Department

Client Rights &Obligations

Number of reviews and appeals

Control of incorrect payment and fraud:savings in administered items arising fromcompliance activities (estimate: $1.98mper fortnight and $21.19m annual debts)

Price (estimate: $217.6m - Centrelink)

(estimate: $2.8m - Other)

Number of new clients assisted on arehabilitation programme

Capacity

Percentage of clients achieving a durableemployment outcome after a completedrehabilitation programme

Effectiveness

Targeting Equitable access for clients fromlinguistically and culturally diversebackgrounds, disability, gender and age

DisabilitySpecialistRehabilitationServices

Quality Assurance CRS Australia delivers services to theagreed standards

Quantity Number of clients assisted on arehabilitation programme (estimate:31,000)

Price (estimate: $104.0m)

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Administered Appropriations: $1,216.7m

Departmental Appropriations $19.6m

2001 - 02 Estimate

Group 3.3: Support for Carers

� Carer Payment

� Carer Allowance

� Respite for Carers of Young People with Severe or Profound Disabilities

� Policy Advice

� Purchasing, Funding and RelationshipManagement

� Research and evaluation

� Service Delivery

ADMINISTERED ITEMS

Reference Indicator Type Indicator

Carer Payment – maximum payments torecipients-as a percentage of MTAWE(25%)

Adequacy

Carer Allowance – maximum payments torecipients-index of real value

Independence Percentage of clients with private earnings(estimate: Carer Payment 85%, andAverage $80 per fortnight)

Number of people cared for by clientsreceiving payment (estimate:Carer Payment 73,000Carer Allowance 139,000 adults and152,000 children)

Take-Up/Coverage

Percentage of Carer Payment clients alsoin receipt of Carer Allowance (estimate:60%)

Carer PaymentandCarerAllowance

Effectiveness

Targeting Percentage on part rate due to means test(estimate: 25%)

Quantity Number of clients receiving payments

Carer Payment (estimate: 63,000)Carer Allowance (Adult) (estimate:132,000)Carer Allowance (Child ) (estimate:132,000)

Price Carer Allowance $622.3mCarer Payment $594.4m

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ADMINISTERED ITEMS

Reference Indicator Type Indicator

Respite forCarers of youngpeople withsevere orprofounddisabilities

Quantity Number of carers of young people withsevere or profound disabilities assisted byfunded respite centres (estimate: 900)

DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

DepartmentalOutputs

Cost Ratio of Departmental Items toAdministered Items (estimate: 1.6c:$1)

Quality ClientSatisfaction

Ministers and their offices satisfied withthe quality of policy advice andDepartment meets standards for policyadvice

Quantity Number of items to Ministers(estimate: 1,090 ministerials & 115ministerial submission/briefs)

Policy Advice

Price (estimate: $1.2m)

Purchasing,Funding &RelationshipManagement

Quality Assurance Department ensures that service providersmeet terms and conditions of funding

Service agreements/contracts that meetlegislative, government policy anddepartmental requirements in place withall service providers

Quantity Number of contracts/service agreementsunder management

Number of service providers undermanagement

Price (estimate: $1.6m)

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DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

Quality Assurance Research and evaluation is of a highstandard (timely, fulfils terms ofreference, complete, methodologicallysound) and contributes to policyunderstanding and development

Quantity Major pieces of research and evaluationcompleted

Research andEvaluation

Price (estimate: $0.4m)

Assurance Service providers deliver services to thestandards agreed with the Department

Service Delivery Quality

Client Rights &Obligations

No. of reviews and appeals

Control of incorrect payment and fraud:savings in administered items arising fromcompliance activities (estimate:$155,555f/n savings; $2.1m annual debt)

Price (estimate: $15.6m – Centrelink)(estimate: $0.8m - Other)

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Administered Appropriations: $16,774.2m

Departmental Appropriations $234.7m

2001 - 02 Estimate

Group 3.4 - Support for the Aged

� Age Pension, Widow B Pension, Wife Pension (Age)

� Age Pension Savings Bonus

� Ex-Gratia Payments

� Policy Advice

� Purchasing, Funding and RelationshipManagement

� Research and evaluation

� Service Delivery

ADMINISTERED ITEMS

Reference Indicator Type Indicator

Maximum payments to recipients-as apercentage of MTAWE (25%)

Adequacy

Maximum payments to recipients-index ofreal value

Support for theAged

Age PensionWidow BPensionWife Pension(Age)

Effectiveness

Independence Proportion of income units headed by aperson aged 65 years and over:- with government pension as principalsource of income (estimate: 75%);- with government pension contributingless than 20% of income (estimate: 18%);- with government pension contributingless than 50% of income (estimate: 25%);

Average amount of assessed income(estimate: $2,600 single; $3,000 couple)

Percentage of aged pensioners withassessed income greater than $500 p.a.(estimate: 63%)

Percentage of assessed income to totalincome (estimate: 25% Age; 22%Wife;15% Widow B)

Percentage on part-rate due to means tests(estimate: 34% Age; 29% Wife; 17%Widow)

Average reduction per pensioner(estimate: $96 p.a.)

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ADMINISTERED ITEMS

Reference Indicator Type Indicator

Take-Up/Coverage

Percentage of estimated aged populationwho are clients (estimate: 67%)

Quality Access & Choice Access for target or special interest groups

Number of clients assisted

Age Pension (estimate: 1.8 million)

Widow B Pension (estimate: 6,000)

Wife Pension (Age) (estimate: 25,000)

Number of clients paid Rent Assistance

Quantity

Estimated number of Age Pension clientspaid under international agreements, andaverage value of payments, for AgePension, at Dec 2002. (estimate: 33,300average value $4,120)

Price Age Pension $16.5b

Widow B Pension $63.8m

Wife Pension (Age) $214.3m

DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

DepartmentalOutputs

Cost Ratio of Departmental Items toAdministered Items (estimate: 1.4c:$1)

Policy Advice Quality ClientSatisfaction

Ministers and ministers' offices satisfiedwith the quality of policy advice andDepartment meets standards for policyadvice

Quantity Number of items to Ministers (estimate:1,840 ministerial replies; 230 ministerialsubmissions/ briefings)

Price (estimate: $6.6m)

Purchasing,Funding &RelationshipManagement

Quality Assurance Service agreements/contracts that meetlegislative, government policy anddepartmental requirements in place withall service providers

Page 34: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

34

DEPARTMENTAL OUTPUTS

Reference Indicator Type Indicator

Service providers meet terms andconditions of funding

Number of contracts/service agreementsunder management

Quantity

Number of service providers undermanagement

Price (estimate: $3.1m)

Quality Assurance Research and evaluation is of a highstandard (timely, fulfils terms ofreference, complete, methodologicallysound) and contributes to policyunderstanding and development

Quantity Major pieces of research and evaluationcompleted

Research andEvaluation

Price (estimate: $2.1m)

Service Delivery Quality Assurance Service providers deliver services to thestandards agreed with FaCS

No. of reviews and appealsClient Rights &Obligations

Control of incorrect payment and fraud:savings in administered items arising fromcompliance activities (estimate: $2.5msavings f/n & $16.0m annual debt)

Price (estimate: $220.3m – Centrelink)(estimate: $2.5m - Other)

Page 35: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

35

EVALUATIONS FOR OUTCOME 3

Activity Test Evaluation

The Activity Test Evaluation will provide information on the appropriateness of current activitytest arrangements, including mutual obligation requirements, the extent to which activity testingachieves identified employment and social contribution outcomes, and the efficiency ofadministering an activity test.

Evaluation projects include an analysis of administrative data (including the longitudinal dataset); surveys of community and client attitudes; research in rural and remote areas; acost/benefit analysis and an international comparative study. The evaluation is expected to befinalised in 2001.

Case Based Funding Trial

Evaluations of the Case Based Funding Trial and the Assessment and Contestability Trial forpeople with disabilities commenced in 2000 - 01. The results of these evaluations will informGovernment decisions on disability employment assistance and more effective assessmentmechanisms in the context of welfare reform.

Evaluation of the Supported Wage System

An evaluation of the Supported Wage System was completed in April 2001. Therecommendations of the evaluation will be used to further refine and improve the operation ofthe Supported Wage System for people with disabilities.

Quality Assurance System for Disability Services

A six month trial of the proposed quality assurance system for disability services funded under

the Disability Services Act was completed in January 2001. Extensive consultation with the

disability sector is being undertaken in April and May 2001. The evaluation concluded that the

new quality assurance system could provide a robust and credible system for measuring the

extent to which disability employment services comply with the Disability Services Standards.

The evaluation has informed policy decisions leading to the planned implementation of the new

quality assurance system from January 2002.

Pension Bonus Scheme

Evaluation of the Pension Bonus Scheme, which commenced in late 2000 - 01, will be finalisedin 2001 – 02.

Welfare Reform Pilots

The Welfare Reform Pilots trialed various intervention strategies to help to increase theeconomic and social participation of mature age clients, the very long-term unemployed, and

Page 36: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

36

clients from workless families. These pilots were conducted between September 2000 andMarch 2001 and the results will inform the implementation of initiatives announced in theBudget.

COMPETITIVE TENDERING AND CONTRACTING FOR OUTCOME 3

Disability Support

A range of research and evaluation was commissioned on disability using the competitivetendering approach. These included evaluation of the various employment assistance trialsunderway (Case Based Funding Trial; Assessment and Contestability Trial; and QualityAssurance Trial). A study to identify funding principles for rural and remote support was alsocommissioned.

Research commissioned under the Commonwealth-State Disability Agreement (CSDA)National Research Fund included "Service Provision for People with High Support Needs:Improving Access to Employment Assistance and the Interface between Commonwealth andState/Territory Funded Programmes for People with High Support Needs" and "Day SupportService Options for Older Adults with a Lifelong Disability". These projects are managed bythe Victorian Government on behalf of National Disability Administrators. Research into"Quality Assurance and Abuse Prevention Strategies in Commonwealth-State DisabilityAgreement Funded Services" was also commissioned by National Disability Administrators butmanaged by FaCS.

The Australian Institute of Health and Welfare has been awarded particular projects as aconsequence of their role managing the Minimum Data Set (MDS) data under the CSDA.Completed in 2000 - 01 at a cost of $178,500 was:

� Ageing and Disability;

� Integrating Indicators of Supply, Outcome and Demand; and

� Strategic Development of CSDA MDS.

Parenting Payment

For the past two years the Department has contracted out, on a competitive basis, research onParenting Payment (Partnered) to investigate the risk and success factors for parents in relationto their economic and social participation.

The Department conducted the Parenting Payment Intervention Pilot (PPIP) from September1999 to March 2000. Its aim was to test the impact of active intervention strategies onParenting Payment recipients. A select tender to evaluate clients’ longer term outcomes fromthe pilot interview, using FaCS longitudinal data, commenced in 2001. This is a component ofthe PPIP evaluation.

Welfare Reform

In May 2000 a 3 stage telephone survey on the participation levels and aspirations of incomesupport clients went to competitive tender, as one research component of the Welfare Reform

Page 37: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

37

Pilots. Analysis of the pilot data was also contracted out in November 2000. The consultantalso conducted a similar survey for the Assessment and Contestability Trial for people withdisabilities.

Ageing and Health of Mature Age People

The University of West Sydney (UWS) has received an Australian Research Council grant toundertake a study of the Asset and Health Dynamics among ‘Old’ Old in a RegionalCommunity. The grant includes funding for 2001, 2002 and 2003. The study features a biennialprospective panel study of people aged 70 years and over in the Dubbo area. It will focus on thehealth and wellbeing of the ‘old’ old and their family supports and produce detailed data linkingeconomic and social resources with physical and mental health; theoretical and policy analyses;and international comparisons. The Department is an industry partner to UWS and over thethree year life of the study will provide in-kind support. This will involve the extraction andprovision to UWS of administrative data and some data analysis.

Page 38: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

38

Table

2.9

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Sum

mary

of FaCS B

udget

and N

on-B

udget

Measu

res

for

Outc

om

e 3

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pu

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sp

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se

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o for

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re

Age W

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ers

3.1

, 3.2

159

250

1,7

31

1,9

81

1,1

50

18,7

81

19,9

31

5,0

21

46,2

48

51,2

69

9,5

74

48,6

27

58,2

01

A B

ett

er

Deal fo

r

People

with

Dis

abili

ties

3.1

, 3.2

161

1,3

10

4,9

47

6,2

57

15,0

70

36,9

20

51,9

90

22,9

06

16,9

49

39,8

55

26,0

56

15,9

33

41,9

89

Gett

ing P

eople

the

Rig

ht

Help

3.1

, 3.2

,

3.3

, 3.4

163

05,6

49

5,6

49

30,6

82

26,5

79

57,2

61

39,3

08

25,4

99

64,8

07

53,4

68

26,2

23

79,6

91

Help

ing P

are

nts

Retu

rn t

o W

ork

3.1

165

05,7

41

5,7

41

3,9

80

46,8

62

50,8

42

23,5

09

41,0

38

64,5

47

28,0

99

41,5

28

69,6

27

Help

ing P

eople

to

Fin

d J

obs

3.1

168

02,9

83

2,9

83

010,5

51

10,5

51

07,2

78

7,2

78

07,1

63

7,1

63

Help

to P

art

icip

ate

3.1

170

09,7

09

9,7

09

79,5

30

43,2

11

122,7

41

141,6

23

25,5

66

167,1

89

152,0

49

26,3

95

178,4

44

Com

munity a

nd

Busi

ness

Engagem

ent

3.1

, 3.2

,

3.3

, 3.4

172

400

6,6

00

7,0

00

400

4,6

00

5,0

00

00

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00

Pla

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or

the

Futu

re3.1

, 3.2

,

3.4

173

01,0

00

1,0

00

01,0

00

1,0

00

02,0

00

2,0

00

01,0

00

1,0

00

Pro

moting S

elf

Relia

nce

for

Indig

enous

People

3.1

, 3.2

174

0125

125

0508

508

0691

691

0877

877

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,96

03

8,4

85

40

,44

51

30

,81

21

89

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23

19

,82

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93

97

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Page 39: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

39

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84,9

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86,6

98

1,7

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98

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31

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08

30,7

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23,8

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24,4

85

24,2

00

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24,9

90

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for

CS

HC

3.4

179

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1,5

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020

20

020

20

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Su

b-T

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l1

16

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91

5,1

08

13

1,6

07

10

9,6

98

2,5

25

11

2,2

23

11

2,1

31

2,5

05

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36

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00

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10

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2 B

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3.2

185

2,6

51

02,6

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Pack

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Pre

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3.1

, 3.2

,

3.3

, 3.4

186

-2,3

41

1,8

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18

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Dete

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, 3.2

,

3.3

, 3.4

187

-24,5

37

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53

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84

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18

7,4

76

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42

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01

4,0

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60

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23

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38

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pm

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3.1

, 3.2

,

3.3

, 3.4

188

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Page 40: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

40

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(Exp

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3.1

, 3.2

,

3.3

, 3.4

189

193

3,5

97

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14

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57

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3.2

, 3.4

190

-1,7

57

1,4

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27

1,3

75

-6,0

52

-7,7

30

1,1

33

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97

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4,9

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1,9

92

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1,6

72

5,9

38

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9,6

62

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24

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betw

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3.1

, 3.2

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, 3.4

193

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53

4,7

00

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53

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31

5,3

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3.3

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194

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195

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44

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3.1

201

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Page 41: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

41

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Page 42: OUTCOME 3 – ECONOMIC AND SOCIAL PARTICIPATION€¦ · The contributing outputs for Outcome 3 are shown at Map 2.4. A detailed breakdown of resources for Outcome 3 appears at Table

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