org-change Intro.ppt

8/12/2019 org-change Intro.ppt

1/22

Organizational Change


2/22

INTRODUCTION

To move from the present to the future, fromknown to unknown.

Business & Mangers are now faced with highlydynamic & ever more complex operatingenvironments

Organization change is the coping process of

moving from the present state to a desired state


3/22

Sources of Organizational Change

External Internal


4/22

External Sources

Economic : Competitors, Suppliers, Interest rates,Unemployment, Income settlement, Credit policy,gross domestic product inflation, the level ofinternational trade..

Technology: Use of knowledge, methods, techniquesand means that transform inputs into the output in oneorganization.

Socio-cultural: Peoples values, habits, norms, attitudesand demographic characteristics.

Political: Legislation, the stability of government,strikes, political situation in neighboring countries,taxation

International : Increasing globalization of markets.


5/22

Inadequacy of Administrative Process.

Structure focused change

Technological Change

Person focused Change

Profitability Issue\

Resource Constraints

Internal Sources


6/22

INTERNAL PLANNED CHANGE

Changes in product or services.

Change in administration systems. Change in organization size or structure .

INTERNAL UNPLANNED CHANGE

Changing employees demographics. Performance gaps.

Types of Change


7/22

EXTERNAL PLANNED CHANGE

Introduction of new technology. Advances in information processing andcommunication.


8/22

EXTERNAL UNPLANNED CHANGE

Government regulation.

External competition .


9/22

OTHER TYPES OF CHANGE

1)Happened change2)Reactive change

3)Anticipatory change4)Increamental change5)Operational change


10/22

FACTORS TO BE CONSIDER WHITECHANGING AN ORGANIZATION

Agent of change. Determining what should be changed. Kind of change to make. Individual affected by change. Criteria for evaluating the change .


11/22

Change Process

Problem recognition

Identify causes of problem

Planning the change

Implementing the change

Generating motivation for change

Supporting change


12/22


13/22

Providing piece meal approach for pay providing necessary system to implement the plan & providing

information for it. deciding criteria for evaluation of plan

4) Implementing the change

Implement it by the defined system. All related responsibilities must be fulfilled by concerned person while implementing the changecontinuous

5) Generating motivation for change

Sometimes employee or management are not aware or they fearof possible charges as a result of low security, habit, less information

perception etc.

6) Supporting changeThis include providing suitable system structure processes which can

support the change


14/22

7) Evaluating the changeIt include to find out whether problem for

which change is made is removed or not. Whateffects does it causes on individual on whichchange is implemented


15/22

Introduction:Change agents are those factors that areresponsible for bringing about the change in the

individual behavior patterns. This is the mostimportant type of change since other types ofchanges such as in strategy, structure or process .

CHANGE AGENT


16/22

1) Analytical & Diagnostic skill2) Interpersonal skill3) Technical skill4) Communication skill5) Problem-Solving skill6) Negotiating skill

7) Personality

SKILLS OF CHANGE AGENT


17/22

Lewins Process for Change

teUnfreeze

(Awareness ofneed forchange)

Change( Movement

from old stateto new stte0

Refreeze(Assurance of

permanentchange0

New stat


18/22

System Model of Change

People Culture

Technology

StrategyDesign

Task


19/22


20/22

Resistance to Change

Habits, belief, customs & values Security Destroy public image

Increase the discipline in workplace Through out them out of employment Reason for change is unclear Lack of proper communication about change


21/22

Overcoming Resistance To Change

Environment of trust Motivate to change Discuss the benefits of change Participation Rewarding for positive change

Proper implement the change


22/22

org-change Intro.ppt

Documents

Transcript of org-change Intro.ppt