Oracle Accounts Receivables

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    Oracle Applications 11i

    Oracle Accounts Receivables

    A Presentation by EAS Oracle ApplicationsDecember 2003

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    Oracle Accounts Receivables

    Overview of ARManaging Customers

    Processing InvoicesProcessing Invoices Using

    Auto-InvoiceProcessing CommitmentsProcessing Customer

    Adjustments Applying ReceiptsImplementing Auto-Lockbox

    Processing AutomaticReceiptsRemitting ReceiptsManaging CollectionsTax Accounting ProcessPeriod Close ProcessReceivables SetupProfile OptionsReports

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    Overview of Oracle Accounts Receivables

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    Overview of AR

    Oracle Receivables provides three integrated workbenches to perform most of the day-to-day Accounts Receivable operations.Use the Receipts Workbench to perform receipt-related tasksUse the Transactions Workbench to process invoices, debit memos, credit memos, on-account credits, chargebacks, and adjustments.Use the Collections Workbench to review customer accounts and perform collection activities

    such as recording customer calls and printing dunning letters.Use the Collections workbench to also place a customer account on credit hold, place itemsin dispute, view the dunning history for a transaction, and correspond with customers byrecording customer calls.Each workbench helps find critical information in a flexible way, see the results in a definedformat, and selectively take appropriate action.

    The Receipts and Transactions workbenches let you view records one at a time or as agroup.Detail windows display only one receipt or transaction at a time, but provide more informationabout the record because they contain more fields and tabbed regions.Summary windows, by contrast, can display multiple records at once but require "drill down"to the detail window to view additional information about the current record.

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    Overview of AR

    Receipts Workbench: Receipts, Receipts Summary, Receipt Batches and Receipt BatchesSummaryTransactions Workbench: Transactions and Transactions Summary, Transactions Batchesand Transaction Batches SummaryIn the Receipts and Transactions Workbenches, the Tools pulldown menu lets you performoperations in addition to those provided by the action buttons.

    In the Receipts Workbench, view the sum of multiple receipts in the Receipt Totals window,and review the functional currency gain or loss resulting from a currency exchange rateadjustment in the Receipt History window.In the Transactions window there is no Copy button, but still copy a transaction by choosingCopy To from the Tools menu.Similarly, the Balances button does not appear in the Transactions Summary window, but

    can be displayed in the Transaction Balances window by choosing Balances from the Toolsmenu.View the detail accounting lines for an item in the form of a balanced accounting entry (i.e.,debits equal credits) by choosing View Accounting from the Tools menu.View the detail accounting as t-accounts

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    Overview of AR

    Create ProfileClasses

    Create ProfileClasses

    Enter Customers

    Enter Customers

    CreateInvoices

    CreateInvoices

    PrintInvoices

    PrintInvoices

    Send toCustomers

    Send toCustomers

    Use

    iReceivables

    UseiReceivables

    Receipts

    Receipts Collections

    Collections

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    Overview of AR

    Assigncustomers to

    profile classes

    Review customer information

    Create customer profileclasses

    Create customer relationships

    Eliminate duplicateinformation

    Enter customer information

    Customers Overview

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    Overview of AR

    Transaction Workbench

    Enter receiptEnter receipt

    DepositDeposit GuaranteeGuarantee Standard invoiceStandard invoice

    CopyCopy

    Correct invoiceCorrect invoice OverinvoiceOverinvoice Invalidtransaction

    InvalidtransactionUnderinvoice

    Underinvoice

    Process and printProcess and printVoidVoid

    Generate statement Interface to Oracle General Ledger Generate statement Interface to Oracle General Ledger

    Print and send invoice to customer Print and send invoice to customer

    DeleteDelete

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    Overview of AR

    Receipt Workbench

    Enter receiptEnter receiptApply to

    customer account or

    invoice

    Apply tocustomer

    account or invoice

    Updatecustomer

    balance

    Updatecustomer

    balance

    Clear receiptClear

    receiptReconcile

    bankstatement

    Reconcilebank

    statement

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    Overview of AR

    Customer account

    Customer accountScheduler Scheduler

    AccountoverviewAccountoverview AgingAging

    Release/credit holdRelease/

    credit holdCorres-

    pondenceCorres-

    pondence

    Account detail Call Print statement Print dunning

    Account detail

    Accountdetail

    Accountdetail

    Transactionoverview

    Transactionoverview

    Account detail Call

    CallCall

    Customer workbenchCustomer

    workbench

    AA

    Collections Workbench

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    Overview of AR

    Accountdetail

    Accountdetail

    CallCall

    Customer account Transaction overview Correspondence

    Customer Account

    AdjustAdjust BalancesBalances ActivityActivity Trans./ReceiptworkbenchTrans./Receipt

    workbenchDisputehistory

    Disputehistory

    AA

    Collections Workbench

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    Managing Customers

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    Managing Customers

    Integrating Customer Information

    Oracle Order ManagementOracle Order Management

    OracleReceivables

    OracleReceivables

    Customer InformationCustomer Information

    Shared withShared with

    Owned byOwned by

    OracleProjects

    OracleProjects

    Oracle CRMSuite

    Oracle CRMSuite

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    Managing Customers

    StandardStandardcustomer entrycustomer entry

    Enter completeEnter completedetailsdetails

    Quick customer Quick customer entryentry

    Enter limitedEnter limitedinformationinformation

    Customer Customer interfaceinterface

    Import fromImport fromother systemsother systems

    Customer Entry Methods

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    Managing Customers

    Enter Customer Information Use all of the following methods to enter customer information, for example,

    addresses, phone numbers, contact names, and business purpose: Standard Quick Interface

    Setting Customer Tax Attributes Standard: The taxing function refers to the tax tables to determine if the

    customer requires tax addition. If so, it selects the appropriate taxing method. Exempt: No tax addition; Manually enter the tax exemption number and reason Required: The taxing function always uses tax addition

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    Managing Customers

    Customer Customer

    ProfileProfileclassclass

    Telephonenumbers Addresses

    PaymentPaymentmethodmethodBankBankaccountsaccounts

    Contacts

    RelationshipsRelationships

    BusinessBusinesspurposepurpose

    MarketingClassification

    DetailsDetails

    AccountingAccounting

    Order ManagementOrder Managementinformationinformation

    Using Standard and Quick Customer Entry

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    Managing Customers

    TemporaryInterface Tables

    Oracle ReceivablesCustomer Tables

    Correct errors

    with SQL*Plus

    Customer InterfaceExecution Report

    ExternalDatabases

    Interface Customer Entry

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    Managing Customers

    Customer Form FlowThe Find/Enter Customerswindow displays toensure that you searchexisting customersbefore you enter newcustomers

    Search using the followingmethods:

    Basic(default):Search based on

    AddressComponents

    Advanced: Detailedsearches based onTaxpayer information andother references

    Text: A Simple textsearch

    After this process, theCustomers - Standardform displays

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    Managing Customers

    Find Customers Fuzzy Search

    (N) Setup Expenditures Expenditure Types

    Fuzzy SearchThe fuzzy search method widens thescope of a search and finds datacomparable to the search criteria. Inthe Customer Find/Enter window youcan perform a fuzzy search onseveral fields. The fields you can

    fuzzy search are:Person First NamePerson Last NameOrganization Name AddressContact First NameContact Last Name

    The fuzzy search method uses WordReplacement pairs to map a word,abbreviation, or special character thatmight be entered by a user as asearch criteria to a similar word,abbreviation, or special character.

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    Managing Customers

    Match Results Window

    (N) Setup Expenditures Expenditure Types

    Note the following in the Match Resultswindow:

    The title bar of the Match Results windowdisplays the Customer Type used for thesearch and the search criteria.

    If a party has multiple customer accounts,the party name displays (indented to theright) in the Name column next to eachcustomer account.

    When the results of a search for a Personcustomer type display, the First Nameand Last Name fields from the Find/Enter Customers window are concatenated.

    The Match Results window displays boththe Party Number and the Customer Number columns.

    If the Identifying Address Flag check boxis checked, then other party sites couldexist for this party.

    The Name and Customer Number fieldscan not be hidden in the view of theFolder.

    Do not resort the results using differentfields. The resulting list of parties andcustomer accounts may appear

    confusing.

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    Managing Customers

    Entering Customer Addresses

    (N) Customers Customer Accounts

    -Enter, add, change, or deactivatecustomer address information-Validate addresses using flexibleaddress formats or the addressvalidation system option-The system will not allow updation of

    the components of an address if thefollowing are true:

    The system option Allow Change toPrinted Invoices is No. At least one printed, posted, or applied transaction exists for thisbill-to or ship-to site in Receivablesand that transaction has associatedtax lines

    -Values assigned on a customer site(address) level take precedence over values entered at the customer, profileclass, or system options level.-In a sales tax based system,Receivables calculates tax based onthe address components of the salestax structure.

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    Managing CustomersCustomer Addresses Allow multiple organization or person customers can do business at one

    location. Are global (not specific to operating units). Allow you to perform address validation using Vertex or TaxWare information.

    Have flexible address formatting with seeded and custom formats.

    Customer Accounts Customer accounts model relationships between an organization deploying

    Oracle Applications and an organization or person customer stored in the new

    customer model registry. Additional organizations or person customers can play roles in accounts. The

    new account model retains release 11i customer model features including: Credit profiles Terms of relationship (for example, discount terms)

    Customer bank accounts

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    Managing Customers

    Customer AddressesEnter the address for theCustomer. If the tax method isSales Tax, the system usesvalidated customer addressinformation to determine taxliability on the customer'stransactions

    Enter the address for theCustomer. If the tax method isSales Tax, the system usesvalidated customer addressinformation to determine taxliability on the customer'stransactions

    Addresses assignedto Bill-To businesspurposes are usedfor all transactions

    Addresses assignedto Bill-To businesspurposes are usedfor all transactions

    Addresses assignedto Ship-To business

    purposes are usedfor all transactionsexcept commitments.

    Addresses assignedto Ship-To business

    purposes are usedfor all transactionsexcept commitments.

    The Bill To location toassociate with thisShip To address

    The Bill To location toassociate with thisShip To address

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    Managing Customers

    Business PurposesEach address can have multiple business purposes.

    Ship To site

    Bill to site

    Ship To site

    Bill to site

    Bill To site

    Statements

    Dunning

    Legal

    Bill To site

    Statements

    Dunning

    Legal

    Ship To site

    Marketing

    Ship To site

    Marketing

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    Managing Customers

    Business PurposesBusiness purposes describe which functions are performed at a particular customer site. Common Types of Business Purposes include:Bill To : Send invoices to this address.Drawee : A customer drawee is a customer site responsible for paying bills

    receivable.Ship To : Send goods or services to this address. Can be different from thiscustomer's Bill-To address.Statements : Send customer statements to this address. Can only define one activestatement business purpose for each customer.

    Dunning : Send customer dunning letters to this address. Can only define oneactive dunning business purpose for each customer.Legal : A legal site is responsible for all government reporting requirements.Marketing : Send marketing collateral to this address.

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    Managing Customers

    Assigning Business PurposesEnter a name for this businesspurpose in the Location field, If

    Automatic Site Numbering inthe System Options window isset to No

    Enter a name for this business

    purpose in the Location field, If Automatic Site Numbering inthe System Options window isset to No

    Enter the Territory Flexfield toassociate with this address

    Enter the Territory Flexfield toassociate with this address

    Enter the defaultfinance charges activityfor this customer

    Enter the defaultfinance charges activityfor this customer

    If the inventory locationentered is associated with anorganization, the systemdisplays the organizationname in this field.

    If the inventory locationentered is associated with anorganization, the systemdisplays the organizationname in this field.

    The location of inventoryfor this business purposeaddress.

    The location of inventoryfor this business purposeaddress.

    Enter values inthis region if thisis a Ship-To site.

    Enter values inthis region if thisis a Ship-To site.

    Values can be entered in thisregion if this is a Bill-To siteand Allow Override is set toYes in the Tax tabbed region

    of the System Options window.

    Values can be entered in thisregion if this is a Bill-To siteand Allow Override is set toYes in the Tax tabbed regionof the System Options window.

    Choose a tax calculationlevel ( line or Header) if the Tax Method is VAT.

    Choose a tax calculationlevel ( line or Header) if the Tax Method is VAT.

    Choose one of the TaxClassifications definedin Receivables LookupCodes

    Choose one of the TaxClassifications definedin Receivables LookupCodes

    Choose a taxrounding rule for transactions billed tothis site. Choosefrom Up, Down or Nearest.

    Choose a taxrounding rule for transactions billed tothis site. Choosefrom Up, Down or Nearest.

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    Managing CustomersBusiness Purposes Accounts Tab

    The AutoInvoice Clearing accountfor this address. AutoAccountinguses this value to derive the

    AutoInvoice Clearing account fromthe transaction bill-to site. A valuecan be entered in this field only if the business purpose for thisaddress is Bill-To.

    The AutoInvoice Clearing accountfor this address. AutoAccounting

    uses this value to derive the AutoInvoice Clearing account fromthe transaction bill-to site. A valuecan be entered in this field only if the business purpose for thisaddress is Bill-To.

    The Receivable account for this address

    The Receivable account for this address

    The Freight account for thisaddress. AutoAccounting usesthis value ito derive the Freightaccount from the transactionbill-to site.

    The Freight account for thisaddress. AutoAccounting usesthis value ito derive the Freightaccount from the transactionbill-to site.

    Unbilled Receivable accountfor this address.

    Unbilled Receivable accountfor this address.

    The Tax account for thisaddress

    The Tax account for thisaddress

    The Unearned Revenueaccount for this address.

    The Unearned Revenueaccount for this address.

    The Revenueaccount for thisaddress

    The Revenueaccount for thisaddress

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    Managing Customers

    Order Management Attributes in Customer TablesShipping Defaults

    Warehouse

    Freight Terms FOB Ship Method Over/Undership

    Preferences

    SchedulingDefaults

    Order Type Price List /GSA

    Item Identifier Type Request Date

    Type Put Lines in Sets

    Order Defaults

    Earliest ScheduleLimit

    Latest ScheduleLimit

    Push GroupSchedule Date

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    Managing CustomersOrder Management Attributes

    Store order management information in both thecustomer header and address business purpose

    levels. This information defaults during order entry.

    The point or location where the ownership

    title of goods is transferred from the seller tothe buyer. Receivables uses the Ship-ToFOB and then the Bill-To FOB as the defaultvalue when transactions are entered.

    To determine whether thecustomer is responsible for thefreight charges for an order

    The amount by which anunder return can be lessthan the original order,expressed as a

    percentage.

    Name of the price list thatOrder Management uses asthe default value in the SalesOrders window.

    The order type Order Management must enter asa default value in theReturns window whenreturns are entered for thiscustomer

    Determines whether theship date or arrival date willbe used as request date.

    The shipping method that theorganization intends to use totransport items. The systemfirst uses the Ship-To and thenthe Bill-To freight carrier asthe default during transactionentry.

    Indicates whether toinvoice for the orderedquantity or the fulfilledquantity.

    The amount by which anunder shipment can be lessthan the original order,expressed as a percentage

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    Managing CustomersCustomer Contacts and Roles

    Contact roles allow assignment of a contact to aparticular business purpose or function. Contactroles are for informational purposes only. Eachcontact can have multiple roles but only one

    primary role.

    Enter a unique contactnumber, if the AutomaticContact Numberingprofile option is No

    Enter a unique contactnumber, if the AutomaticContact Numberingprofile option is No

    The system displays contacts in theTransaction and Collections windows.

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    Managing CustomersBank Accounts

    Assign bank accounts to customers to allow funds tobe automatically transferred from these accounts tothe remittance bank accounts when using AutomaticReceipts. Define multiple, non-primary accounts in

    the same currency, even if the date ranges overlap.

    Enter either the Account Nameor Account Number for thisbank account

    Enter either the Account Nameor Account Number for thisbank account

    The primary bank account for a particular currency isused as the default account when Automatic Receiptsare used. Only one active, primary account per currency for the customer or site can be assigned.

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    Managing CustomersPayment Methods

    Assign automatic payment methods to customers if Automatic Receipts are being used. Paymentmethods determine the required processing stepsfor automatic receipts, such as confirmation,

    remittance, and reconciliation

    During transaction andreceipt entry, the systemuses the primary paymentmethod defined as thedefault.

    During transaction andreceipt entry, the systemuses the primary paymentmethod defined as thedefault.

    Assign multiple payment methods to acustomer as long as the start and enddates of each method do not overlap.

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    Managing Customers

    Profile Transaction

    Customer Profiles group customers with similar credit worthiness,business volume, and payment cycles. Define standard customer profiles in the Customer Profile Classes window. The customer profile class assigned provides the default values which can beoptionally changed.

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    Managing Customers

    Customer RelationshipsCreate customer relationships to control: Payment of unrelated invoices Sharing of pricing entitlements Consolidation of business addresses Link one customer to another. Enforce invoicing and receipt-application controls. Can only exist between two customers. Are not transitive: If A is related to B and B is related to C, A and C are not

    related. Can be reciprocal or nonreciprocal. Allow you to select a related customers ship-to address during order entry.

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    Managing Customers

    Reciprocal

    RelatedRelated

    (child)(child)PrimaryPrimary(parent)(parent)

    Nonreciprocal

    RelatedRelated

    PrimaryPrimary

    PrimaryPrimary

    RelatedRelated

    Customer Relationship

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    Managing Customers

    Customer Relationships

    (N) Customers Customer Accounts Relationships

    Enter the Type of relationshipto use to classify customers.This field is only for informational purposes.

    Enter the Type of relationshipto use to classify customers.This field is only for informational purposes.

    Specifies whether therelationship is a sill torelation

    Specifies whether therelationship is a sill torelation

    Allows customers to payeach other's debit itemsand enter invoices againsteach other's commitments.

    Allows customers to payeach other's debit itemsand enter invoices againsteach other's commitments.

    Specifies whether therelationship is a bill torelation

    Specifies whether therelationship is a bill torelation

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    Managing Customers

    Party Relations

    (N) Customers Relationships

    Use the Party Relations window to view, update,and create relationships for parties. Theserelationships model the party registry as a realisticbusiness world. Multiple relationships between anyparties with the predefined relationship types can becreated .

    The party that thecustomer is related to

    The party that thecustomer is related toRelationship typescategorize

    relationships.

    Relationship typescategorizerelationships.

    The party type of theobject defaults in theObject Type field.

    The party type of theobject defaults in theObject Type field.

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    Managing Customers

    Profile ClassesUse profile classes to describe and group customers with similar financialcharacteristics

    Use profile classes to enter new customers quickly and consistently

    When a customer is established , the customer processing function assigns it tothe default (seeded) customer profile class.

    To assign the customer to a different profile class, select it from the list of valuesbefore saving.

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    Managing Customers

    Credit check

    Collector Paymentapplication

    Dunning letters Finance charges

    Invoices andStatements

    Invoice line

    and tax printing Statement cycle Consolidated

    invoices

    Credit/collections Paymentpromptness

    Payment terms

    Discounts Grace days

    Customer Profile Class Characteristics

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    Managing Customers

    Customer Profile Classes

    (N) Customers Profile Class

    Specifies the Auto Cash RuleSet to use for this profile Class.The system uses the AutoCashRule Set specified in the SystemOptions window if an AutoCashRule Set is not assigned

    Specifies the Auto Cash RuleSet to use for this profile Class.The system uses the AutoCashRule Set specified in the SystemOptions window if an AutoCashRule Set is not assigned

    Indicates the number thatcustomers using this profileclass will use to matchreceipts with invoices during

    AutoLockbox validation

    Indicates the number thatcustomers using this profileclass will use to matchreceipts with invoices during

    AutoLockbox validation

    Specifies how PostQuickCash applies anyleftover receipt amountscreated by a partial receiptapplication

    Specifies how PostQuickCash applies anyleftover receipt amountscreated by a partial receiptapplication

    Check to send statementsto customers using thisprofile class

    Check to send statementsto customers using thisprofile class

    To send statements tocustomers with this profileclass even if they have acredit balance, check theSend Credit Balance checkbox

    To send statements tocustomers with this profileclass even if they have acredit balance, check theSend Credit Balance checkbox

    Enter a Statement Cycle If the Send Statement check

    box is checked. Statementcycles indicate how oftento print statements.

    Enter a Statement Cycle If the Send Statement checkbox is checked. Statementcycles indicate how oftento print statements.

    Enter the Dunning Letter Set to assign to customersusing this profile

    Enter the Dunning Letter Set to assign to customersusing this profile

    Check to send dunning lettersto customers when they haveinvoices, debit memos, andchargebacks that are pastdue

    Check to send dunning lettersto customers when they haveinvoices, debit memos, andchargebacks that are pastdue

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    Managing Customers

    Customer Profile Classes

    (N) Customers Profile Class

    The default paymentterm for customersassigned to thisprofile class

    The default paymentterm for customersassigned to thisprofile classCheck to be able to change

    the default payment termwhen entering transactionsfor customers using thisprofile class.

    Check to be able to changethe default payment termwhen entering transactionsfor customers using thisprofile class.

    enter the number of Discount Grace Daysafter the discount termdate that customersusing this profile classcan take

    enter the number of Discount Grace Daysafter the discount termdate that customersusing this profile classcan take

    Check to allow discounts to

    customers using this profileclass.

    Check to allow discounts tocustomers using this profileclass.

    Enter the number of ReceiptGrace Days that are allowedfor customers using this profileclass to be overdue onreceipts before they will beassessed finance charges

    Enter the number of ReceiptGrace Days that are allowedfor customers using this profileclass to be overdue onreceipts before they will beassessed finance charges

    Check to charge financecharges.

    Check to charge financecharges.

    To calculate finance charges oncustomer's outstanding balancesincluding previously assessedfinance charges

    To calculate finance charges oncustomer's outstanding balancesincluding previously assessedfinance charges

    Indicates how to print tax oninvoices

    Indicates how to print tax oninvoices

    Specifies the printing formatof the consolidated billinginvoice

    Specifies the printing formatof the consolidated billinginvoice

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    Managing Customers

    Customer Profile Classes

    Enter the default Tolerance(percentage over the creditlimit) that customers usingthis profile class can exceedbefore the collection actionbegins

    Enter the default Tolerance(percentage over the creditlimit) that customers usingthis profile class can exceed

    before the collection actionbegins

    Oracle Order Management will check thiscustomer's credit before creating a neworder if the Payment Term and the Order Type associated with the order alsorequire credit checking. The system doesnot check customer's credit whentransactions are created in Receivables.

    Oracle Order Management will check thiscustomer's credit before creating a neworder if the Payment Term and the Order Type associated with the order alsorequire credit checking. The system doesnot check customer's credit whentransactions are created in Receivables.

    (N) Customers Profile Class

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    Managing Customers

    Customer Profile Classes

    (N) Customers Profile Class

    The Currency in whichcustomers assigned tothis profile class will dobusiness If the amount of interest that the system

    calculates for a past due debit item in thiscurrency is greater than the amount enteredhere, the system charges this amount.

    The interest rate to charge customers

    If the customer balance of past dueitems in this currency is less than theamount specified here, Receivablesdoes not assess finance charges

    The system will not generateautomatic receipts in thiscurrency that are less than thisamount.

    If the balance of a past due invoice in thiscurrency is less than the amount specifiedhere, Receivables does not assess financecharges on this

    The minimum outstandingbalance in this currency thatcustomers must exceed in order for Receivables to generate astatement.

    If a customer has a past due balance in this currencythat is greater than the minimum dunning amountspecified for this currency, Receivables selects thiscustomer for dunning

    Customers do not receive dunning letters if theamount entered here is greater than the balance of each of their past due items in this currency

    The total amount of credit in thiscurrency to give to customers

    The maximum amountof an individual order

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    Managing CustomersMerge CustomersMerge customers to:

    Eliminate incorrect data and duplicate information Consolidate account site data Merge Customers or Sites Merge Individuals or Organizations Reflect customer account changes due to business consolidation Merging customer information combines all information for two customer

    accounts or account sites, striped by operating unit.

    Delete or inactivate the merge-from customer account and account sites uses. Customer Merge updates the customer information for all of the old customers

    transactions.

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    Managing Customers

    Merging Other Application TransactionsThe system automatically merges all transactions associated with the mergecandidates in these applications as well:

    Automotive Customer Service Inventory Master Scheduling /MRP Planning Order Management Payables Projects Purchasing Sales and Marketing

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    Managing Customers

    Customer Merge

    (N) Customers Merge

    Use Customer Merge to consolidateany duplicate customers or transfer siteuse activity from a customer or site thatis no longer active or has been takenover by another customer or site.

    The Type of

    customer beingmerged

    The Type of customer beingmerged

    The name of thecustomer to merge.

    The name of thecustomer to merge.

    The name of thecustomer to merge to

    The name of the

    customer to merge to

    The reason for themerger of the twocustomers.

    The reason for themerger of the twocustomers.

    To delete the old customer information, check the check box.To keep an audit trail of old thecustomer information, do not checkthe Delete After Merge check box. Thesystem assigns a status of 'Inactive' tothe old customer after you completethe merge.

    To delete the old customer information, check the check box.To keep an audit trail of old thecustomer information, do not checkthe Delete After Merge check box. Thesystem assigns a status of 'Inactive' tothe old customer after you completethe merge.

    Check to copy anaddress and siteusage from the Fromregion to the merge-

    to customer.

    Check to copy anaddress and siteusage from the Fromregion to the merge-

    to customer.

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    Processing Invoices

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    Processing InvoicesTransaction Overview

    Importtransactions

    Create

    manualtransactions

    Calculatetaxes,create

    GL accounts,update

    customer balances

    Printinvoices

    Correct,if necessary

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    Processing InvoicesTransactions Workbench WindowsUse the TransactionsWorkbench to createnew and updateexisting invoices, debitmemos, credit memos,onaccount credits,

    and commitmentswithin Receivables. Also use thisworkbench to enter,review, or completetransactions, copyinvoices, createadjustments, credittransactions, reviewinvoice installments,and updatechargebacks.

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    Processing InvoicesInvoice Entry Methods

    ManualinvoicesManual

    invoices

    Invoicesfrom feeder

    systems

    Invoicesfrom feeder

    systems

    Data entryData entry

    RunAutoInvoice

    RunAutoInvoice

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    Processing InvoicesCreating Invoice Batches Use batches to match control and actual invoice counts and amounts. Actual

    count and amount is updated as invoice is entered.

    A batch can contain invoices with different currencies. Print invoices by batch.

    Can only delete a batch if it does not contain any transactions Oracle Receivables uses invoice batches to import invoice data. Batch information identifies the originating system when importing transactions.

    Invoice Batch Statuses New: This is a new batch, and it has not yet been saved. Out of Balance: The actual count and amount of transactions in this batch do

    not equal the control count and amount.

    Open: The actual count and amount equal your control count and amount.

    Closed: The actual count and amount match the control count and amount.

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    Processing InvoicesTransaction Batches

    (N) Transactions Batches

    If Automatic BatchNumbering for this batchsource is No, enter aunique batch Name.

    If Automatic BatchNumbering for this batchsource is No, enter aunique batch Name.

    Enter the Batch and GLDate for this batch. Thedefault date is thecurrent date. GL Dateyou enter must be in anOpen or Future period.

    Enter the Batch and GLDate for this batch. Thedefault date is thecurrent date. GL Dateyou enter must be in anOpen or Future period.

    Batch sources controlinvoice and invoice batchnumbering and the defaulttransaction types for transactions added to thisbatch

    Batch sources controlinvoice and invoice batchnumbering and the defaulttransaction types for transactions added to thisbatch

    Enter the batchCurrency. The default isthe functional currency.

    Enter the batch

    Currency. The default isthe functional currency.

    Enter the total number of transactions in this batch inthe Control Count field, thenenter the total dollar amountof transactions in this batchin the Control Amount field.

    Enter the total number of transactions in this batch inthe Control Count field, thenenter the total dollar amountof transactions in this batchin the Control Amount field.

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    Processing InvoicesCreating a Standard Invoice

    Completeinvoice

    Completeinvoice

    Enter invoice

    header information

    Enter invoice

    header informationEnter invoice

    linesEnter invoice

    lines

    AutoAccountingcreates accountsAutoAccountingcreates accountsEnter freight linesEnter freight lines

    Enter salescreditEnter salescredit

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    Processing InvoicesEntering Invoice Dates

    Enter invoice dates in any period. The invoice date plus the the payment termsdetermine the due date

    Enter Oracle GL dates in open and future accounting periods. This date

    determines when the journal entry can be created.

    Open

    Available for entry and posting

    to GL

    Future Closed

    Available for entry Not available

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    Processing InvoicesRequired Transaction Information Transaction Date Source Class Type

    GL Date Bill To Terms Remit To

    Transaction Defaults Transaction Source: Can default the transaction type Determines the transaction numbering

    Transaction type can default:

    The transaction class Payment terms (if not set at the customer)

    Customer can default: Ship-to and bill-to address Payment terms

    Salesperson

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    Processing InvoicesEntering Sales Credits If the Require Salesperson check box in the Miscellaneous tab of the System

    Options window is selected, a salesperson must be assigned to each invoice.

    Use the Sales Credits window to allocate sales credit among salespeople, andrecord both revenue and non-revenue sales credit. This information defaults to line-

    level sales credits. Autoaccounting will recalculate the revenue account assignment. Total sales credits can be greater than the revenue amount for bonus or incentive

    purposes.

    Allocate different percentages or to different salespeople by line, using the For ThisLine region of the Sales Credits window. Access this window by clicking SalesCredits in the Lines window.

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    Processing InvoicesCompleting Transactions Completing an invoice means that payment schedules and aged receivable

    amounts are calculated, and this transaction can be transferred to the GL.

    When all required information has been entered, click the Complete button. Only completed transactions can be printed.

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    Processing InvoicesTransaction Header Information

    Enter the GL date, the default isthe current date. if the currentdate is not in an open period,the default is the last date of themost recent open period

    Enter the transaction number if Automatic numbering is notenabled. If automatic numbering isspecified, Receivables generatesa number

    Select the Transaction Type. Transaction typesdetermine whether a transaction updates openreceivables, can be posted to GL, if Receivablescalculates tax, the transactions creation sign,whether transactions with this type use naturalapplication only or will allow overapplication,provide the default transaction class, paymentterm, and printing options for each transaction.

    Select the Transaction Batch Source. TheSource specifies automatic or manual batchand invoice numbering, the standardtransaction type, determines which attributeof the Invoice Transaction Flexfield is used todefault into the Reference field.

    Enter the transactiondate, the default isthe current date

    Enter the transactioncurrency, the defaultis the functionalcurrency

    Select the Invoice Class.Choose from the following-Invoice-Debit Memo-Credit Memo-Deposit

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    Processing InvoicesTransactions Main

    (N) Transactions Transactions

    Enter the customer Bill-to Name andLocation for this transaction. If the bill-to

    customer has a primary bill-to location,then Receivables defaults the locationand address. If no primary bill-to locationexists for the customer, however, thenselect a valid bill-to location from the listof values.

    Enter the payment Terms for this transaction. Receivablescalculates the Due Date basedon the payment terms anddate of this transaction. Thedue date of a split paymentterm is the date that the first

    payment is due.

    Enter a Salesperson (optional).If the system option RequireSalespersons is Yes and asalesperson is not assigned tothis customer at the customer or site level, select from List of

    Values

    If the invoice is against acommitment, enter theCommitment, or chooseone from the list of values

    Enter the customer Ship-to Nameand Location for this transaction.If the customer has a primaryship-to location, thenReceivables defaults the locationand address. If no primary Ship-to location exists for thecustomer, then select a validShip-to location from the list of values. If the Tax method isSales Tax, a Ship to Address ismandatory.

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    Processing InvoicesTransactions More

    (N) Transactions Transactions More(Tab)

    The order agreement this invoice isagainst. Can be entered only if anagreement is defined with the selectedcustomer or customers related to theselected customer. Associate anagreement with the customer in theSales Orders window in Oracle Order Management.

    The transaction to relate to this invoice.Choose any transactions that areassigned to the bill-to customer or aselected customer. If a transaction number is cross referenced and the bill-tocustomer is changed, Receivables erases

    the value in this field.

    When a chargeback is queried inthe Transactions window, this fieldshows the transaction for which thechargeback was created.

    Indicate whether finance charges are calculated againstthis invoice, debit memo, or chargeback. If the field isleft blank or If Appropriate is selected, Receivables

    calculates finance charges according to the customerscredit profile. If No, Receivables does not calculatefinance charges on this transaction, regardless of thecustomers credit profile.

    The current amount of theinvoice, debit memo, or chargeback that is indispute.

    These fields are for reference only and notvalidated by Receivables.

    The invoicing Rule associatedwith this transaction

    The date on which thistransaction was last printed.

    If Document Sequencing is used and it ismanual, enter a unique DocumentNumber. Otherwise, Receivables assignsa document number when you save or complete depending on the option set.

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    Processing InvoicesTransactions Remit To

    The remit-to address is the address towhich customers send payments. Thedefault is the remit-to address assigned tothe country, state, and postal code for thiscustomer address.

    The customer to whom the goods andservices were sold to. This customer couldbe different from the ship-to or bill-tocustomer. The default is the bill-tocustomer for this transaction.

    The sales territory for this invoice. Thedefault is the value of the Source of Territory in the System Options window.

    (N) Transactions Transactions Remit To (Tab)

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    Processing InvoicesTransactions Paying Customer

    (N) Transactions Transactions Paying Customer (Tab)

    The bankaccountnumber.

    The bankaccountnumber.

    The payment method

    assigned to thetransaction.

    The payment method

    assigned to thetransaction.

    The customer associated withthe customer bank accountassigned to the invoice. Thiscould be different from thebilling customer if Customer relationships exist

    The customer associated withthe customer bank accountassigned to the invoice. Thiscould be different from thebilling customer if Customer relationships exist

    The bank to whichthe Payment Methodis assigned to

    The bank to whichthe Payment Methodis assigned to

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    Processing InvoicesStandard Invoice Line Types

    Inventory item: Enter items available in inventory, using the list of values Standard memo line: Enter non-inventory products or services, such as extended

    warranties or maintenance contracts, using the list of values

    Free-form line: Enter a unique description

    Entering Freight Invoices or Lines

    Bill shipping charges for the entire invoice or for each line

    Click the Freight button in the Transactions window to enter at invoice level Click the Freight button in the Lines window to enter at lines level

    If the transaction type assigned to this invoice allows freight charges, enter freightamounts

    AutoAccounting determines the default freight account

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    Processing InvoicesTransaction Lines Main Tab

    (N) Transactions Transactions Lines

    To enter goods to bill to thecustomer, enter the Item, Quantity,and Unit Price for each item.

    The description for this invoice line.Receivables prints the description onthe invoice. Choose from-Inventory Item-Standard Memo Line-Free Form

    Line Transaction Flexfieldvalues derived from

    AutoInvoice

    Amount calculated byQuantity*Unit Price

    Receivables displays adefault Tax Code (or taxgroup) if one is defined at:

    - Item- Customer - customer site- system level if the tax

    method is VAT.

    The unit selling price for this invoice line item.If a standard line item is entered, the defaultis the Unit List Price entered for this standardline item in the Memo Lines window; there willbe no default for System Items.

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    Processing InvoicesTransaction Lines Sales Order Tab

    (N) Transactions Transactions Lines

    The date this itemwas ordered.

    The date this itemwas ordered.

    The order linenumber to which thisinvoice line refers.

    The order linenumber to which thisinvoice line refers.

    The sales order linenumber for thisinvoice line.

    The sales order linenumber for thisinvoice line.

    The revisionnumber for thisorder.

    The revisionnumber for thisorder.

    The channelthrough which thisitem was ordered

    The channelthrough which thisitem was ordered

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    Processing InvoicesTransaction Lines Tax Exemptions Tab

    (N) Transactions Transactions Lines

    Enter a value for this field only if theprofile option Tax:

    Allow Override of Customer Exemptions is Yesand the transaction

    is not achargeback.

    Enter a tax exemptionCertificate Number if TaxHandling is Exempt Selectfrom list of values

    Enter a tax exemptionCertificate Number if TaxHandling is Exempt Selectfrom list of values

    Enter a Reason for creating thisexemption if TaxHandling is Exempt

    Enter a Reason for creating thisexemption if TaxHandling is Exempt

    Enter Standard if taxis to be calculated asper the normalprocedures set up inReceivables.

    Enter Standard if taxis to be calculated asper the normalprocedures set up inReceivables.

    Enter Exempt if thesystem option UseCustomer Exemptions isset to Yes and to forcetax exemption on theinvoice lines.

    Enter Exempt if thesystem option UseCustomer Exemptions isset to Yes and to forcetax exemption on theinvoice lines.

    Enter Require toforce tax calculationon the invoice lines.

    Enter Require toforce tax calculationon the invoice lines.

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    Processing InvoicesTransaction Lines More Tab

    (N) Transactions Transactions Lines

    The ship-fromlocation for thisitem.

    The ship-fromlocation for thisitem.

    Indicates thereason for a creditmemo. Defaultsfrom the invoiceheader level.

    Indicates thereason for a creditmemo. Defaultsfrom the invoiceheader level.

    Any additionalinformation aboutthis line item.

    Any additionalinformation aboutthis line item.

    A description of theinventory item in analternate language.Entered whendefining inventoryitems.

    A description of theinventory item in analternate language.Entered whendefining inventoryitems.

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    Processing InvoicesTransaction BalancesDisplays

    The original transaction amountThe total amount of receiptsCredit memos

    AdjustmentsFinance charges applied to the

    transactionDiscounts taken.

    IndicatesLevel a receipt, credit, or discount

    was appliedThe type of adjustments that were

    created.Displays

    Transaction balances in the enteredcurrency

    Transaction amounts can be viewedin the functional currency.How the line, tax, freight, and

    finance charges balances wereaffected in the 'Balance' row.

    If Bills Receivable is enabled, then theBalances window also displaysinformation about bills receivableassignment (N) Transactions Transactions Balances

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    Processing InvoicesCreating Copies of Invoices

    ModeltransactionModeltransaction

    JanuaryJanuary

    AprilApril

    JulyJuly

    Automatically createinvoices for goods or services providedregularly tocustomers.

    Create a group of invoices that share thesame characteristics.

    All of the dates for thecopied invoices aredetermined using thecopy rule specified.

    The exchange ratesand tax rates arederived from the dateof your first copiedinvoice.

    If the date is in anever opened period,Receivables will

    create these invoicesas incomplete.

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    Processing InvoicesChoosing Model Transaction

    The model transaction must be complete. Once the model transactions are copied, changes to the model transaction do not affect the

    copied transaction.

    The model transaction should be the open or closed transaction that exactly matches thetransaction(s) to recur.

    If the batch source for the model invoice has automatic transaction numbering turned on,Oracle Receivables automatically numbers each recurring transaction.

    Each recurring transaction uses the batch source assigned to the model transaction.

    Oracle Receivables determines the date and frequency of the copied transactions, using therule, first transaction date, and number of times specified. The recurring schedule cannot be updated after it has been saved. Oracle Receivables creates all invoice copies at one time. Invoices created in unopened periods will be created as incomplete.

    Determining Transaction Schedule

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    Processing InvoicesRecurring RulesAnnually: This rule creates an invoice once a year on the same day and month of each year.

    Semiannually : This rule creates an invoice every six months on the same day.

    Quarterly: This rule creates an invoice every three months on the same day.

    Monthly: This rule creates an invoice every month on the same day.

    Bimonthly: This rule creates an invoice every other month on the same day.

    Weekly: This rule creates an invoice every seven days.

    Single Copy: This rule creates one copy of the model invoice for the day entered inthe First Invoice Date field.

    Days: This rule creates an invoice based on the number of days specified.

    i i

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    Processing InvoicesCopy Transactions Recurring Invoices

    Choose a copy Rule.Choose a copy Rule.

    Enter the number of copies to create

    Enter the number of copies to create

    (N) Transactions Copy Transactions

    If the copy rule is Days,

    enter the Number of Days between thecopied invoice dates

    If the copy rule is Days,enter the Number of Days between thecopied invoice dates

    Enter the First GL Datefor the copied invoice.This date must be in anopen, future, or never opened period.

    Enter the First GL Datefor the copied invoice.This date must be in anopen, future, or never opened period.

    Enter a uniquedocument Number for each copied invoice if document sequencing isenabled.

    Enter a uniquedocument Number for each copied invoice if document sequencing isenabled.

    Enter the FirstTransaction Date to

    create the copiedinvoice

    Enter the FirstTransaction Date tocreate the copiedinvoice

    Enter the TransactionNumber if the if theBatch source doesntspecify AutomaticTransaction Numbering

    Enter the TransactionNumber if the if theBatch source doesntspecify AutomaticTransaction Numbering

    The invoice to use asa model for copyinginvoices

    The invoice to use asa model for copyinginvoices

    Use the Copy Transactions window tocreate recurring invoices for products andservices sold on a regular basis.

    P i I i

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    Processing InvoicesRecurring Invoice Program report Receivables submits a concurrent process to create copied invoices. Receivables also creates the Recurring Invoice Program report This report contains information about the model invoice and the new, copied

    invoices created in the Copy Transactions window. Receivables automaticallygenerates this report when the request to create copied invoices is submitted.

    P i I i

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    Processing InvoicesInvoices With Rules

    Advance or Arrears

    Advance or Arrears

    01.100.200.4500.000.000001.110.220.4550.000.000001.220.220.4700.000.0000

    01.100.200.4500.000.000001.110.220.4550.000.000001.220.220.4700.000.0000

    Accounting ruleAccounting rule

    Invoicing ruleInvoicing rule

    AutoAccountingAutoAccounting

    InvoiceInvoice Revenue

    recognitionprogram

    Revenue

    recognitionprogram

    Journalentry

    Journalentry

    Journalentry

    Journalentry

    Fixed or variableFixed or variable

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    Processing InvoicesInvoicing Rules and Accounting RulesInvoicing Rules determine when to recognize receivable for invoices that span more

    than one accounting period.

    Assign invoicing rules to invoices that entered manually or imported into Receivablesthrough AutoInvoice.

    Receivables provides the following invoicing rules: Bill in Advance: Use this rule to recognize receivable immediately. Bill in Arrears: Use this rule to recognize the receivable at the end of the

    revenue recognition schedule.

    Accounting Rules determine the number of periods and percentage of total revenueto record in each accounting period.

    An unlimited number of accounting rules can be determined. Invoicing and Accounting Rules are not applicable if the method of accounting is

    Cash Basis.

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    Processing InvoicesUsing Invoices with Rules

    Business NeedEnter invoices for services

    provided over 12 monthsand recognize revenue asthe service is provided.Bill customers for theinvoices before recognizingall of the revenue.

    Bill customers for invoicesafter recognizing all of therevenue.

    SolutionEnter invoices with rules

    either in the Transactionswindow or throughAutoInvoice.Assign invoices a Bill inAdvance invoicing rule.

    Assign invoices a Bill inArrears invoicing rule.

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    Processing InvoicesAssigning Invoicing Rules Invoicing rules determine whether to recognize receivables in the first or in the last accounting period. Once the invoice is saved, you cannot update an invoicing rule. If Bill in Arrears is the invoicing rule, Oracle Receivables updates the GL Date and invoice date of the

    invoice to the last accounting period for the accounting rule.

    Transactions Header

    Select the InvoicingRule. Determineswhether to bill inadvance or bill inarrears

    Select the InvoicingRule. Determineswhether to bill inadvance or bill inarrears

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    Processing InvoicesAssigning Accounting Rules To Invoice Lines Accounting rules determine when to recognize revenue amounts. Each invoice line can have different accounting rule.

    Enter the Date fieldto determine when tostart recognizingrevenue.

    Enter the Date fieldto determine when tostart recognizingrevenue.

    The number of periods in whichrevenue is recognized. Valuedefaults from fixed rule. Valuemust be entered for variablerule

    The number of periods in whichrevenue is recognized. Valuedefaults from fixed rule. Valuemust be entered for variablerule

    Select the accountingRule to determinewhen to recognizerevenue

    Select the accountingRule to determinewhen to recognizerevenue

    Transactions Lines

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    Processing InvoicesCreating Accounting Entries Accounting distributions are created only after the Revenue Recognition program is run. For Bill in Advance, the offset account to accounts receivable is Unearned Revenue. For Bill in Arrears, the offset account to accounts receivable is Unbilled Receivables. Accounting distributions are created for all periods when Revenue Recognition is run.

    Running The Revenue Recognition Program The Revenue Recognition program gives control over the creation of accounting entries. Submit the Revenue Recognition program manually through the Run Revenue Recognition

    window. The Revenue Recognition program will also be submitted when posting to Oracle General

    Ledger.

    The program processes revenue by transaction, rather than by accounting period. Only new transactions are selected each time the process is run.

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    Processing InvoicesView Accounting DistributionsChoose to view the detail accounting lines when an invoice, payment, or adjustment isqueried in Oracle Receivables, in one of the following formats :

    A balanced accounting entry (Accounting Lines) T-accounts

    Drill Down Drill DownInvoiceInvoice

    ViewAccounting

    Lines

    ViewAccounting

    LinesT-AccountsT-Accounts

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    Processing InvoicesView Accounting Lines

    (N) Transactions Transactions Distributions

    Use the View Transaction Accounting window to viewaccounting lines whenever atransaction, receipt, or adjustmentis created .

    For each line, see which account isaffected, the debits and credits for both the entered and accountedamounts, as well as currency,exchange rate, and other accounting information.

    View this information prior totransferring accounting entries toOracle General Ledger.

    For invoices with rules, RevenueRecognition program must be runfirst.

    P i g I i

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    Processing InvoicesView Accounting Lines

    (N) Tools View Accounting

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    Processing InvoicesActivity Summary

    (N) Tools View Accounting T-Accounts Activity Summary

    Processing In oices

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    Processing InvoicesT-Accounts

    Use this window to view OracleReceivables accounting entries ina graphical, T-account format.

    Oracle Applications providesseveral options that can be used tocustomize how the data isdisplayed.

    Create a hard copy of theinformation in this window

    (N) Tools View Accounting T-Accounts

    Processing Invoices

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    Processing InvoicesForeign Currency Invoice ProcessingWhen a batch or a receipt or transaction that is not in the functional currency is

    entered, Receivables displays a pop-up window to enter exchange rateinformation. Receivables uses this information to convert foreign currency receiptand transaction amounts to the functional currency

    Daily conversion rates can also be defined. Daily conversion rates enable

    Receivables to automatically calculate exchange rate information when foreigncurrency receipts and transactions are entered.

    Processing Invoices

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    Profile Option Description

    Currency: AllowDirect EMU/Non-EMUUser Rates

    EMU: European andMonetary Union

    This profile option controls whether an exchange rate can beentered when the receipt or transaction is in an EMUcurrency but the functional currency is not an EMU currency.

    Journals: DisplayInverse Rate

    If the option is set to No, Receivables calculates the Functionalamount as:Functional Currency= Foreign Currency*RateIf the option is set to YesFunctional Currency= Foreign Currency/Rate

    Processing InvoicesForeign Currency Invoicing Profile OptionsThe following profile options affect the appearance and behavior of the ExchangeRates window:

    Processing Invoices

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    Processing InvoicesExchange Rate Field Reference Rate Date: The rate that applies to the exchange rate for your foreign currency. Rate Type

    Corporate: Standardized rates for the company.

    Spot: To perform conversion based on the rate on a specific date.

    User: User Defined Rate.

    Rate: The exchange rate for a particular receipt.Adjusting an Exchange Rate Change the rate type, rate date, and exchange rate of a foreign currency receipt ,

    even if it has been transferred to GL.

    The exchange rate of foreign currency transaction cannot be adjusted once it hasbeen posted or has had a receipt applied to it.

    To use a different exchange rate, reverse the transaction, then recreate thetransaction at the new rate.

    Processing Invoices

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    Processing InvoicesViewing Exchange Rate Information View exchange rate information for a receipt from either the Receipts or Receipts Summary window. View exchange rate information for a transaction from either the Transactions or Transaction

    Summary window.

    Viewing Exchange Rate Information for a Receipt

    Query the receipt in the Receipts or the Receipts Summary window. In the Receipts window, choose Exchange Rate from the Tools menu. In the Receipts Summary window, select the receipt, then choose Exchange Rate from the Tools

    menu.

    Viewing Exchange Rate Information for a Transaction Query the transaction in the Transaction or transaction Summary window. In the Transactions window, choose Exchange Rate from the Tools menu. In the Transaction Summary window, select the transaction, then choose Exchange Rate from the

    Tools menu.

    To update the exchange rate, enter a new Rate Type (if the Rate Type is Corporate or Spot). If theRate Type is User, enter a new Rate, then choose Ok.

    Processing Invoices

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    Processing InvoicesViewing Exchange Rate Information for a Receipt

    (N) Receipts Receipts Tools Exchange Rate

    Exchange Rate Option enabled for foreign currency transactions. Thisoptions is disabled when thetransaction currency is the same as theFunctional Currency

    Exchange Rate Option enabled for foreign currency transactions. Thisoptions is disabled when thetransaction currency is the same as theFunctional Currency

    Adjust Exchange Rate Option enabledfor foreign currency transactions. Thisoptions is disabled when the transactioncurrency is the same as the FunctionalCurrency

    Adjust Exchange Rate Option enab ledfor foreign currency transactions. Thisoptions is disabled when the transactioncurrency is the same as the FunctionalCurrency

    Receipt CurrencyReceipt CurrencyReceipt Amount inforeign currency

    Receipt Amount inforeign currency

    Receipt Amount infunctional currency

    Receipt Amount infunctional currency

    Processing Invoices

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    Processing InvoicesViewing Exchange Rate Information for a Transaction

    (N) Transactions Transactions Tools Exchange Rate

    Exchange Rate Optionenabled for foreigncurrency transactions.This options is disabledwhen the transactioncurrency is the same asthe Functional Currency

    Exchange Rate Optionenabled for foreigncurrency transactions.This options is disabledwhen the transactioncurrency is the same asthe Functional Currency

    TransactionCurrencyTransactionCurrency

    Processing Invoices

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    Processing InvoicesHeader Level Rounding Rounding the converted amounts can cause an imbalance between the accounting entries that Oracle

    Receivables creates for each currency.

    Depending upon the legal requirements, there may be a need to round amounts at the transaction header level and post the difference to a separate GL account.

    Account for the rounding differences by enabling Header Level Rounding and defining a Header Roundingaccount.

    The rounding account is always recorded as a credit, whether it is a positive or negative amount. This isbecause the Header Level Rounding account is considered a contra account which offsets the receivableaccount.

    (N) Setup System System Options

    Specify the Rounding Accountto post differences betweenthe converted amounts

    Specify the Rounding Accountto post differences betweenthe converted amounts

    Enable to enable Header Level

    Rounding

    Enable to enable Header Level

    Rounding

    Processing Invoices

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    Processing InvoicesViewing Rounding Account

    (N) Transactions Transactions Distributions

    The Rounding Difference Account. This account appearsin every invoice createdregardless of whether the

    currency is the foreigncurrency or functional currency

    The Rounding Difference Account. This account appearsin every invoice createdregardless of whether thecurrency is the foreigncurrency or functional currency

    Select Accounts for All Linesto view the Rounding Account.

    Select Accounts for All Linesto view the Rounding Account.

    Processing Invoices

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    Processing InvoicesPrinting TransactionsPrint the following documents to send to customers:

    Invoices Credit memos Debit memos Deposits

    Guarantees Chargebacks Adjustments

    Previewing Transactions Before Printing Submit the Invoice Print Preview Report to see a list of transactions that will be printed

    Select a list of transactions by specifying values for the report parameters

    Printing Transactions Print transactions by batch

    Print transactions that have not been printed

    Specify a range of transactions to print

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    Processing InvoicesPrinting Transactions Report OptionsInvoice Print New Invoices: Print all transactions that have not been printed previously and

    have a print status of 'Print'.Invoice Print Selected Invoices: Print specific transactions, regardless of whether you have

    already printed them. You can limit your printout by entering a range of dates, transactionnumbers, a specific transaction type, transaction class, customer class, installment number,and a specific customer. You can also select to print only open invoices. Receivables doesnot include any transactions with a print status of 'Do Not Print'.

    Invoice Print Batch of Invoices: Print a single batch of transactions, regardless of whether youhave already printed it. You specify the batch to print in the Parameters window. Receivablesdoes not include transactions with a print status of 'Do Not Print'.

    Print Adjustments: Print specific adjustments to transactions which have not been printedpreviously and have a print status of 'Print.' Receivables does not include transactions with a

    print status of 'Do Not Print'.Invoice Print Preview Report: Preview transactions that would be printed if you chose to print abatch of invoices, new invoices, or specific invoices. This report will list the transactions thatwould be printed in each case.

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    Processing InvoicesPrinting Transactions

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    Processing InvoicesPrinting TransactionsPrinting InvoicesConsider the following when determining the range of invoice dates to print:If the invoice you are printing has a payment term where Print Lead Days is 0, Receivables usesthe transaction date to determine if this transaction falls into the Start and End Date range youspecify.If the invoice you are printing has a payment term where Print Lead Days is greater than 0,Receivables uses the formula Due Date - Print Lead Days to determine if this transaction falls

    into the Start and End Date range you specify.Invoices & Debit MemosFor each invoice Receivables displays the quantity ordered, shipped, unit price, and extendedamount.Receivables prints the entire description for each invoice line. Text wraps to the next line.Receivables displays the total amount of the lines, tax, and shipping in the body of the printedinvoice.For installments, Receivables displays the total amount due for each installment as well as theline, tax, and freight amount in the subtotal fields.Credit MemosFor each credit memo, Receivables displays a row for every invoice line, tax, or freight amountyou are crediting.Credit memo amounts display as negative numbers.Receivables displays the percent of the credit memo applied to the transaction you are crediting.

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    Processing InvoicesPrinting TransactionsDepositsFor each deposit, Receivables prints unit price, extended amount, and '1' in the quantity orderedand quantity shipped columns. Unit price and extended amount will always be the same.Receivables prints 'N' in the Tax column and does not print tax and shipping amounts sincethese amounts are not part of the deposit.Receivables prints the effective start date and the effective end date if you enter one.GuaranteesFor each guarantee, Receivables prints unit price, extended amount, and '1' in the quantityordered and quantity shipped columns. Unit price and extended amount will always be the same.Receivables prints 'N' in the Tax column and does not print tax and shipping amounts sincethese amounts are not part of the guarantee.Receivables prints the effective start date and the effective end date if you enter one.

    Receivables prints a message in the body of the guarantee explaining that this is not a requestfor payment.

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    Processing InvoicesPrinting TransactionsInvoices Against DepositsReceivables prints a row for each invoice line. If your line includes tax charges, Receivablesdisplays 'Y' in the tax column. Receivables also prints the amount deducted from the deposit.This amount displays as a negative number.Receivables displays the original balance of your deposit, less any activity. Activity includes anyprevious transactions as well as the current invoice. Receivables calculates and displays thecurrent deposit balance. The deposit balance does not include any tax or shipping charges. Taxand shipping charges are printed at the bottom of the invoice in their respective columns andmust be collected.Invoices Against GuaranteesReceivables prints a row for each invoice line. If your line includes tax charges, Receivablesdisplays 'Y' in the tax column.

    Receivables displays the original balance of your guarantee, less any activity. Activity includesany previous transactions as well as the current invoice. Receivables calculates and displays thecurrent guarantee balance. The guarantee balance does not include any tax or shipping charges.Tax and shipping charges are printed at the bottom of the invoice in their respective columns andmust be collected in addition to the line amount(s).

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    Printing Tax

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    Processing InvoicesPrinting TaxReceivables prints tax on invoices and debit memos depending upon the value entered for the Tax Printing option assigned to the customer's profile class. If no option is specified inthe profile class, Receivables uses the value entered in the System Options window.

    Following are Receivables' tax printing options:European Tax Format: Print tax information in the following format: Tax rates printed

    as the last column of invoice lines, freight items printed last, and the taxableamount with the summarized tax codes printed at the end of the invoice.

    Itemize by Line: Itemize tax information for each invoice line. Receivables displaysthis information after each invoice line.

    Itemize and Summarize: Display both itemized and recap tax information.Summarize by Tax Code: Display all tax information under the heading 'Tax

    Summary by Tax Code.' If you have two tax lines with the same tax code, rate,exemption, and precedence number, Receivables will group them together.

    Summarize By Tax Name: Display all tax information under the heading 'TaxSummary by Tax Name.' If you have two tax lines with the same tax name, rate,exemption, and precedence number, Receivables will group them together.

    Total Tax Only: Display only the total tax amount at the bottom of the document.

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    Printing StatementsGenerate statements that are specific to individual customer billing locations.

    A statement will indicate if the location of an included transaction differs from the billinglocation by putting a note on the line following the transaction

    Receivables creates the statement output file and requires that this file be sent to the printer

    using the operating system's landscape print command.

    When this file is sent to the printer, Receivables prints one sample page of Xs to show how thestatement will print. This helps in making any necessary adjustments before actually startingprinting of the statements.

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    Printing Statements Print OptionsPrint Statements: Print statements for either a specific customer, customer site, or allof the customers and customer locations that have the statement cycle that arespecified in their credit profiles. This option includes activity from the last statementdate to the current statement date.Print A Draft Statement: Print a draft statement for a customer or site to review

    before sending it to this customer. Draft statements do not include finance charges.Reprint Statements: Reprint any statements that have been previously printed.

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    Printing Statements

    Processing InvoicesSelect active aging bucketsthat have a type of 'Statement

    Aging.

    Select active aging buckets

    that have a type of 'Statement Aging.

    To calculate finance chargeson items included in thissubmission, check theCalculate Finance Chargesbox.

    To calculate finance chargeson items included in thissubmission, check theCalculate Finance Chargesbox.

    To print a standard messageon your statement, enter theName of the standardmessage

    To print a standard messageon your statement, enter theName of the standardmessage

    To include onlyspecific transactions inthis statement, enter aTransaction Type.

    To include onlyspecific transactions inthis statement, enter aTransaction Type.

    Enter the Customer name or Number andthe billing Locationfor this submission.

    Enter the Customer name or Number andthe billing Locationfor this submission.

    Enter a statement Cycle. Thedefault is the cycle specified inthis customer's profile class.

    Enter a statement Cycle. Thedefault is the cycle specified inthis customer's profile class.

    To include only transactions

    assigned to a specificagent, enter a Primary Agent.

    To include only transactionsassigned to a specificagent, enter a Primary

    Agent.

    Enter an As of Date if a DraftStatement is being printed. Thisdate determines the transactions toinclude in the draft statement. Thedefault is today's date.

    Enter the Statement Date for thissubmission. Receivables uses thisdate to determine the financecharges on debit items that thestatement includes.

    Check to calculate financecharges for items in dispute.Enabled if the CalculateFinance Charges Checkbox isenabled

    Check to calculate financecharges for items in dispute.Enabled if the CalculateFinance Charges Checkbox isenabled

    Select a printoption

    Select a printoption

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    Printing Dunning LettersUse dunning letters to inform customers of past due invoices, debit memos, andchargebacks. When dunning letters are printed, Receivables prints a copy of eachinvoice which has line items that are past due.Create dunning letter sets in which to group dunning letters together to vary the tone witheach successive letter.When the Dunning Letter Generate program is submitted, Receivables compares thenumber of days that a customer's oldest outstanding debit item is past due with the DaysPast Due Date ranges of the dunning letters in this customer's dunning letter set. Thiscomparison determines which dunning letter to printFor each dunning submission, the Dunning Letter Generate program selects and printsletters using the dunning letter sets, customers, and collectors that satisfy thesubmission criteria.Control the severity and content of each dunning letter sent and exclude individualcustomers from dunning, even if they have items that are past due.Include disputed items, on-account and unapplied receipts, and finance charges indunning letters, as well as debit items that are not yet due.Choose to use receipt grace days to extend the due dates of a customer's past dueitems.

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    Dunning MethodsDays Overdue: Letters are based on the total number of days that debit items arepast due. This method generates letters for a specific customer based on a range of days overdue that you define for each dunning letter set. Receivables takes intoaccount the number of receipt grace days defined for a customer (if any) whencalculating the number of days items are past due.

    Staged Dunning: Letters are based on the dunning levels of past due debit items.This method lets you send dunning letters based on the number of days since the lastletter was sent, rather than the number of days items are past due. For each dunningletter, you specify the minimum number of days that must pass before Receivablescan increment an item's dunning level and include this item in the next letter that you

    send. This feature can be useful if, for example, you inform your customer that you willbegin collection action if payment is not received within x number of days of receivingthe current letter.

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    Printing Dunning Letters

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    To print dunning letters,enter 'Dunning Letter Generate' in the Name field,or select this option from thelist of values.

    To print dunning letters,enter 'Dunning Letter Generate' in the Name field,or select this option from thelist of values.

    To print and review adunning letter, enter 'Sample Dunning Letter Print' in the Name field,enter the Letter Name

    To print and review adunning letter, enter 'Sample Dunning Letter Print' in the Name field,enter the Letter Name

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    Processing InvoicesConsolidated Billing Use the Consolidated Billing Invoice program to print a single monthly invoice that includes all

    customers transactions for that period.

    Customers are flagged to receive consolidated billing invoices through their customer profileclass.

    The invoice format can be detail or summary. The detail and summary format presents invoicetotals. The detail format lists all line items.

    The Consolidated Billing feature of Receivables cannot be used in conjunction with theImported Billing Number feature. The Consolidated Billing feature can be used for monthlybillings. Use the Imported Billing Number to group invoices other than on a monthly basis.

    When a consolidated billing invoice is created, Receivables includes all invoices, creditmemos, adjustments, receipts, and cross-site applications that have not been included on a

    previous consolidated billing invoice If a transaction has been included on a consolidated billing invoice, it cannot be updated,

    regardless of how you set the system option Allow Change to Printed Transactions. This isbecause Receivables considers inclusion on a consolidated billing invoice to be an activity anda transaction cannot be updated once it has an activity against it.

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    Processing InvoicesConsolidated Billing

    A consolidated billing invoice is not the same as a statement. Some of the differences are:

    Statements Consolidated BillingGenerated at customer level. Generated at customer or bill-to location level.

    Customer uses for informationalpurposes.

    Customer pays from the invoice.

    Itemizes adjustments, credit memos,debit memos, chargebacks, deposits,invoices, receipts, and on-accountcredits.

    Itemizes only adjustments, invoices, credit memos,and receipts.

    Includes aging. Does not include aging.

    Customers selected by statementcycle.

    Customers selected by cutoff date and paymentterms.

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    Processing InvoicesConsolidated Billing

    A consolidated billing invoice includes: All transactions that were created before the Cut-off Date specified and have not yet been

    included on a consolidated billing invoice. A beginning balance An itemized list of new charges (invoices, credit memos, and adjustments) in either summary

    or detail format

    Separate reporting of consumption tax The total amount of any payments received since the previous consolidated billing invoice The total balance due for this customer or bill-to site

    When a draft or final consolidated billing invoice is printed, a unique billing invoice number is

    assigned. Use this number to query transactions that were included in a consolidated billing invoice. Also use this number to accept a final or reprint a draft consolidated billing invoice. The billing invoice number is automatically generated by a database sequence and cannot be

    created manually. To display the billing invoice number in the following Receivables reports and windows, set

    the profile option AR: Show Billing Number to Yes.

    Billing Invoice Number

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    Processing InvoicesBilling Invoice Number When the Show Billing Number profile option to Yes, the transaction number and consolidatedbilling invoice number fields appear next to each other in the windows listed above.

    However, these fields are not labeled separately. The consolidated billing invoice number fieldalways appears to the left of the transaction number field and is the first field in which to enter avalue when performing a Query or Find operation

    The Consolidated Billing Invoice Number appears in the following windows Account Details Applications and Mass Apply Receipts windows Credit Transactions Customer Calls Receipts Transactions Transaction Overview

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    Processing InvoicesSet Up Customers for Consolidated Billing

    Indicate that a customer should receive a consolidated billing invoice by updating their customer profile class.To include only transactions for a specific bill-to site, assign payment terms to the customer'sbill-to site.To include transactions for all of a customer's bill-to sites, assign payment terms at thecustomer profile level.The customer profile class also determines whether the invoice format is Detail or Summary.The detail and summary formats include the same information except for the item detail:

    o Choose the Detail format to list the item description, quantity, and unit price for each itemon each invoice

    o Choose the Summary format to list only the total amount of each transaction.The Imported format is for using the Imported Billing Number feature

    The Consolidated Billing Invoice program does not select transactions from related customers

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    ocess g vo cesConsolidated Billing Reports Account Status Adjustment Register Aging Reports Applied Receipts Register Billing and Receipt History

    Disputed Invoice Dunning Letter Generate Past Due Invoice Revenue Journal by GL Account Sales Journal by GL Account Transaction Detail

    Transaction Register

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    gPrinting Consolidated Billing Invoices

    Use the Print Consolidated Billing Invoices window to: Accept or Reject consolidated billing invoices Print draft consolidated billing invoices Print new (final) consolidated billing invoices Reprint draft or final consolidated billing invoices

    Create a batch of consolidated billing invoices by