Oracle Receivables User Guideiv Oracle Receivables User Guide The Default Account Generator Process...

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Oracle r Receivables User Guide RELEASE 11i VOLUME 1 September 2001 Part Number: A81018–02

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  • Oracle� ReceivablesUser GuideRELEASE 11iVOLUME 1

    September 2001Part Number: A81018–02

  • Oracle� Receivables User Guide Release 11i

    The part number for this volume is A81018–02. Please use the set part number to reorder thisbook, A80838–02.Copyright � 1988, 2001, Oracle Corporation. All rights reserved.

    Primary Author: Charles Ahern, Stephen R. Damiani, Robert MacIsaac, Kristin Penaskovic

    Major Contributors: Craig Borchardt, William Hogan, Lee Konstantinou, Essan Ni

    Contributors: Nilesh Acharya, Vikram Ahluwalia, Ramakant Alat, Chelvi Balasubramian, OlgaBasman, Sharmila Bhavsar, Victoria Crisostomo, Ed Cheng, Ravi Dasani, Vish Bhupathiraju Editt,Alan Fothergill, Sushama Borde, K.C. Buckley, Renee Connors, Dianna Ferguson, Editt Gonen–Fried-man, Manoj Gudivaka, Miranda Ho, Debbie Jancis, Govind Jayanth, Martin Johnson, CharityKocher, Yanya Kong, Peggy Larson, Joyce Leung, Scott Lucey, Kavi Namdakumar, Sai Rangarajan,Saloni Shah, Oliver Steinmeier, Mien Lin Tan, Tasman Tang, Anne Truitt, Genneva Wang, KathyWeitzel

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  • iiiContents

    Contents

    VOLUME 1Volume 1 i. . . . . . . . . . . . . . . . . . . . . . . . . .

    Preface xxi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 1 Overview of Oracle Receivables 1 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Workbenches 1 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Receipts Workbench 1 – 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transactions Workbench 1 – 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collections Workbench 1 – 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Workbench 1 – 19. . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 2 Setting Up 2 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview of Setting Up 2 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Related Product Setup Steps 2 – 3. . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Checklist 2 – 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Steps 2 – 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Accounting Rules 2 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aging Buckets 2 – 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Application Rule Sets 2 – 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approval Limits 2 – 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Account Generator in Oracle Receivables 2 – 42. . . . . . . . . .

    Decide How to Use the Account Generator 2 – 45. . . . . . . . . . . . . .

  • iv Oracle Receivables User Guide

    The Default Account Generator Processfor Oracle Receivables 2 – 46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customizing the Account Generatorfor Oracle Receivables 2 – 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    AutoAccounting 2 – 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoCash Rule Sets 2 – 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoInvoice Line Ordering Rules 2 – 62. . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Receipt Programs 2 – 64. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Banks 2 – 66. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Defining Banks 2 – 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Bank Accounts 2 – 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Banks Window Reference 2 – 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bank Accounts Window Reference 2 – 78. . . . . . . . . . . . . . . . . . . . . .

    Bank Branch Validation by Country 2 – 84. . . . . . . . . . . . . . . . . . . . . . . . Bank Account Validation by Country 2 – 85. . . . . . . . . . . . . . . . . . . . . . . Bank Charges 2 – 86. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bank Transaction Codes 2 – 87. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collectors 2 – 88. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Distribution Sets 2 – 90. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Implementing Document Sequences 2 – 92. . . . . . . . . . . . . . . . . . . . . . . .

    Overview of Document Sequencing 2 – 94. . . . . . . . . . . . . . . . . . . . . Setting Up Document Sequences 2 – 96. . . . . . . . . . . . . . . . . . . . . . . Sample Implementation 2 – 100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Dunning Letters 2 – 103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dunning Letters Format Files 2 – 105. . . . . . . . . . . . . . . . . . . . . . . . . . Creating Dunning Letters 2 – 107. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Dunning Letter Sets 2 – 109. . . . . . . . . . . . . . . . . . . . . . . . . .

    Freight Carriers 2 – 115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grouping Rules 2 – 116. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Header and Line Level Rounding 2 – 120. . . . . . . . . . . . . . . . . . . . . . . . . . Item Status 2 – 122. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Items 2 – 123. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting Items 2 – 124. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Defining Receivables Lookups 2 – 126. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing and Updating Receivables Lookups 2 – 128. . . . . . . . . . . Customer Lookups 2 – 130. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Profile Lookups 2 – 131. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Lookups 2 – 132. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collections Lookups 2 – 134. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipt Lookups 2 – 135. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Demand Class Lookups 2 – 136. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • vContents

    Lockboxes 2 – 138. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organizations 2 – 143. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Using the Multiple Organization Support Feature 2 – 145. . . . . . . . Payment Methods 2 – 146. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payment Terms 2 – 157. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Payment Terms Field Reference 2 – 163. . . . . . . . . . . . . . . . . . . . . . . . Receipt Classes 2 – 164. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipt Sources 2 – 167. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Activities 2 – 170. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remit–To Addresses 2 – 176. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salespersons 2 – 179. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Memo Lines 2 – 184. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Messages 2 – 188. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statement Cycles 2 – 189. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Receivables System Options 2 – 191. . . . . . . . . . . . . . . . . . . . . . .

    Accounting System Options 2 – 193. . . . . . . . . . . . . . . . . . . . . . . . . . . Tax System Options 2 – 196. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transactions and Customers System Options 2 – 204. . . . . . . . . . . . . Miscellaneous System Options 2 – 208. . . . . . . . . . . . . . . . . . . . . . . . .

    Tax Codes and Rates 2 – 214. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Locations and Rates 2 – 219. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Tax Accounting for Tax Codes and Locations 2 – 222. . . . . . . . Reviewing Sales Tax Rates 2 – 224. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Authorities 2 – 226. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Exemptions 2 – 228. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Groups 2 – 232. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Rate Exceptions 2 – 238. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Territories 2 – 240. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Territory Flexfield 2 – 241. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintaining Countries and Territories 2 – 242. . . . . . . . . . . . . . . . . . .

    Transaction Batch Sources 2 – 244. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Batch Sources Field Reference 2 – 250. . . . . . . . . . . . . . .

    Transaction Types 2 – 251. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transmission Formats 2 – 260. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unit of Measure Classes 2 – 267. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Units of Measure 2 – 268. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • vi Oracle Receivables User Guide

    VOLUME 2Volume 2 i. . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 3 Customers 3 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Overview 3 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Entering Parties and Customer Accounts 3 – 6. . . . . . . . . . . . . . . . Fuzzy Search 3 – 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Accounts Field Reference 3 – 19. . . . . . . . . . . . . . . . . . . . . Assigning Banks to Customer Accounts 3 – 24. . . . . . . . . . . . . . . . . Assigning Payment Methods to Customer Accounts 3 – 27. . . . . . Entering Marketing Information 3 – 29. . . . . . . . . . . . . . . . . . . . . . . . Entering Addresses for Customer Accounts 3 – 30. . . . . . . . . . . . . . Addresses Field Reference 3 – 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Characteristics Field Reference 3 – 37. . . . . . . . . . . . . . . . . . . . . . . . . Assigning a Business Purpose to a Customer Address 3 – 38. . . . . Defining Customer Account Drawee Sites 3 – 43. . . . . . . . . . . . . . . Business Purposes Field Reference 3 – 46. . . . . . . . . . . . . . . . . . . . . . Entering Customer Account Contacts 3 – 50. . . . . . . . . . . . . . . . . . . Entering Customer Account Contact Roles 3 – 52. . . . . . . . . . . . . . . Contacts and Roles Field Reference 3 – 53. . . . . . . . . . . . . . . . . . . . . Entering Customer Telephone Numbers 3 – 55. . . . . . . . . . . . . . . . . Creating Customer Account Relationships 3 – 58. . . . . . . . . . . . . . .

    Defining Customer Profile Classes 3 – 61. . . . . . . . . . . . . . . . . . . . . . . . . Customer Profile Classes Field Reference 3 – 65. . . . . . . . . . . . . . . . Assigning Profile Classes to Customers or Addresses 3 – 68. . . . . Updating a Customer Profile Class 3 – 70. . . . . . . . . . . . . . . . . . . . .

    Flexible Addresses 3 – 72. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Address Style Mappings 3 – 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flexible Addresses with the Sales Tax Location Flexfield 3 – 85. . . Setting Up Flexible Addresses 3 – 86. . . . . . . . . . . . . . . . . . . . . . . . . . Creating Custom Address Styles 3 – 89. . . . . . . . . . . . . . . . . . . . . . . Using Flexible Addresses 3 – 94. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Address Validation 3 – 96. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sales Tax Location Flexfield Structure 3 – 97. . . . . . . . . . . . . . . . . . . Address Validation Level 3 – 98. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Flexible Address Validation 3 – 100. . . . . . . . . . . . . . . . . . .

    Merging Customers 3 – 106. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Merging Sites for the Same Customer 3 – 110. . . . . . . . . . . . . . . . . . . Merging Different Customers 3 – 113. . . . . . . . . . . . . . . . . . . . . . . . . . Submitting the Merge Process 3 – 117. . . . . . . . . . . . . . . . . . . . . . . . . . Customer Merge Execution Report 3 – 118. . . . . . . . . . . . . . . . . . . . . Reviewing Merged Customers 3 – 120. . . . . . . . . . . . . . . . . . . . . . . . .

  • viiContents

    Customer Interface 3 – 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables 3 – 124. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interface Data Required to Run Customer Interface 3 – 125. . . . . . . System Tables Updated by Customer Interface 3 – 130. . . . . . . . . . . A Sample Customer Import 3 – 132. . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Unique Customer References 3 – 135. . . . . . . . . . . . . . . . . . Importing Customers Using Customer Interface 3 – 137. . . . . . . . . . Customer Interface Transfer Report 3 – 140. . . . . . . . . . . . . . . . . . . . . Party or Customer Search Scenarios and Display Results 3 – 143. . Contact Search Scenarios 3 – 146. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up Word Replacement Rules for Fuzzy Searches 3 – 147. . .

    VOLUME 3Volume 3 i. . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 4 Transactions 4 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Transactions 4 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Transactions Window Field Reference 4 – 7. . . . . . . . . . . . . . . . . . . Lines Window Field Reference 4 – 12. . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Accounting Information 4 – 16. . . . . . . . . . . . . . . . . . . . . Accounting Window Field Reference 4 – 18. . . . . . . . . . . . . . . . . . . . Entering Freight Information 4 – 19. . . . . . . . . . . . . . . . . . . . . . . . . . . Freight Window Field Reference 4 – 20. . . . . . . . . . . . . . . . . . . . . . . . Entering Tax Information 4 – 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Window Field Reference 4 – 24. . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Revenue Credits 4 – 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Quick Transactions 4 – 28. . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Invoices with Rules 4 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . .

    Foreign Currency Transactions 4 – 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recognizing Revenue 4 – 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Revenue Recognition Program Execution Report 4 – 41. . . . . . . . . Revenue Accounting 4 – 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Invoices with Installments 4 – 47. . . . . . . . . . . . . . . . . . . . . . . . Entering Commitments 4 – 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Batching Transactions for Easy Entry and Retrieval 4 – 51. . . . . . . . . . . Completing Transactions 4 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Voiding Transactions 4 – 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copying Invoices 4 – 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Recurring Invoice Program Report 4 – 61. . . . . . . . . . . . . . . . . . . . . . Printing Transactions 4 – 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • viii Oracle Receivables User Guide

    Maintaining Transactions 4 – 65. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintaining Transactions Field Reference 4 – 66. . . . . . . . . . . . . . . .

    Crediting Transactions 4 – 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Crediting Transaction Lines 4 – 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Transactions Field Reference 4 – 81. . . . . . . . . . . . . . . . . . . . . Reviewing Accounting Information 4 – 85. . . . . . . . . . . . . . . . . . . . . Reviewing Revenue Credits 4 – 87. . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Freight Information 4 – 88. . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Tax Information 4 – 90. . . . . . . . . . . . . . . . . . . . . . . . . . . . Unapplying Cash when Crediting a Transaction 4 – 91. . . . . . . . . . Updating Credit Memo Installments 4 – 92. . . . . . . . . . . . . . . . . . . . Batching Credit Memos 4 – 93. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Querying Credit Memos and On–Account Credits 4 – 95. . . . . . . .

    Creating On–Account Credits 4 – 96. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applying On–Account Credits 4 – 98. . . . . . . . . . . . . . . . . . . . . . . . . Updating Credit Memos and On–Account Credits 4 – 100. . . . . . . .

    Accounting for Credit Memos 4 – 102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Memo Request Workflow 4 – 129. . . . . . . . . . . . . . . . . . . . . . . . . . .

    Customizing the Credit Memo Request Process 4 – 130. . . . . . . . . . The Credit Memo Request Workflow Item Type 4 – 132. . . . . . . . . .

    Summary of the Credit Memo Request Process 4 – 136. . . . . . . . . . . . . . . Credit Memo Request Process Activities 4 – 138. . . . . . . . . . . . . . . . .

    Summary of the Collector Approval Subprocess 4 – 144. . . . . . . . . . . . . Collector Approval Subprocess Activities 4 – 146. . . . . . . . . . . . . . . .

    Summary of the Primary Approval Subprocess 4 – 154. . . . . . . . . . . . . . Primary Approval Subprocess Activities 4 – 156. . . . . . . . . . . . . . . .

    Summary of the HR Management Approval Subprocess 4 – 163. . . . . . HR Management Approval Subprocess Activities 4 – 165. . . . . . . . .

    Summary of the Receivables Approval Subprocess 4 – 173. . . . . . . . . . . Receivables Approval Subprocess Activities 4 – 175. . . . . . . . . . . . .

    Summary of the Credit Memo Creation Subprocess 4 – 181. . . . . . . . . . . Credit Memo Creation Subprocess Activities 4 – 183. . . . . . . . . . . . .

    Notifications 4 – 186. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up Credit Memo Request Workflow 4 – 187. . . . . . . . . . . . . . . . . Initiating the Credit Memo Request Process 4 – 191. . . . . . . . . . . . . . . . . Credit Cards 4 – 192. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Credit Card Validation and Integration 4 – 194. . . . . . . . . . . . . . . . . . Setting Up Receivables for Credit CardTransactions and Payments 4 – 196. . . . . . . . . . . . . . . . . . . . . . . . . . . . Processing Credit Card Transactions 4 – 197. . . . . . . . . . . . . . . . . . . . Entering Credit Card Transactions and Payments 4 – 201. . . . . . . . .

  • ixContents

    Importing Invoice Information Using AutoInvoice 4 – 204. . . . . . . . . . . Overview of AutoInvoice 4 – 205. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables for AutoInvoice 4 – 206. . . . . . . . . . . . . . . . . . Importing Data From Your Feeder System 4 – 212. . . . . . . . . . . . . . . AutoInvoice Validation 4 – 214. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using AutoInvoice 4 – 216. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Passing Payment Methods andCustomer Bank Accounts 4 – 220. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing Freight Lines 4 – 222. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing Tax Lines 4 – 224. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing Invoices with Rules 4 – 228. . . . . . . . . . . . . . . . . . . . . . . . . Importing Credit Memos 4 – 230. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Charges 4 – 231. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Account Assignments 4 – 232. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Flexfields 4 – 234. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Grouping Rules to Create Transactions 4 – 240. . . . . . . . . . . . Using Line Ordering Rules 4 – 243. . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining Dates 4 – 245. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Validating Dates 4 – 250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting General Ledger Dates 4 – 252. . . . . . . . . . . . . . . . . . . . . . . . Determining Exchange Rates 4 – 253. . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Tables 4 – 253. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Importing Transactions Using AutoInvoice 4 – 254. . . . . . . . . . . . . . . . . . AutoInvoice Reports 4 – 257. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Correcting AutoInvoice Exceptions 4 – 259. . . . . . . . . . . . . . . . . . . . .

    About Adjustments 4 – 262. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Manual Adjustments 4 – 265. . . . . . . . . . . . . . . . . . . . . . . . . Adjustments Field Reference 4 – 268. . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Automatic Adjustments 4 – 269. . . . . . . . . . . . . . . . . . . . . . . AutoAdjustment Reports 4 – 272. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approving Adjustments 4 – 274. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Invoices with Rules 4 – 276. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Rules 4 – 282. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Using AutoAccounting 4 – 289. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoAccounting Structure 4 – 290. . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Use AutoAccounting 4 – 293. . . . . . . . . . . . . . . . . . . . . . . . . . Defining AutoAccounting – Overview 4 – 295. . . . . . . . . . . . . . . . . .

    Using Commitments 4 – 296. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding Your Printed Transactions 4 – 303. . . . . . . . . . . . . . . . . . . Consolidated Billing 4 – 307. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Setting Up Consolidated Billing 4 – 310. . . . . . . . . . . . . . . . . . . . . . . .

  • x Oracle Receivables User Guide

    Imported Billing Number 4 – 313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . How Receivables Selects Transactionsfor Consolidated Billing 4 – 315. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Consolidated Billing Invoices 4 – 317. . . . . . . . . . . . . . . . . .

    Chapter 5 Bills Receivable 5 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Overview 5 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Creation 5 – 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Bills Receivable Accounting 5 – 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . Manually Creating a Bill Receivable 5 – 6. . . . . . . . . . . . . . . . . . . . . . . . Entering Bills Receivable Bank Account Information 5 – 9. . . . . . . . . . Manually Assigning Transactions to a Bill Receivable 5 – 11. . . . . . . . .

    Using Selection Criteria to Assign Transactionsto a Bill Receivable 5 – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Flagging Transactions for Automatic orDirect Exchange into Bills Receivable 5 – 15. . . . . . . . . . . . . . . . . . . . . . . Batching Transactions for Bills Receivable 5 – 17. . . . . . . . . . . . . . . . . . .

    Batching Transactions Using theBills Receivable Batch Creation Concurrent Program 5 – 20. . . . . .

    Exchanging a Transaction for a Bill Receivable 5 – 22. . . . . . . . . . . . . . . Exchanging a Bill Receivable for a New Bill Receivable 5 – 24. . . . . . . . Completing a Bill Receivable 5 – 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a Bill Receivable 5 – 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Bill Receivable 5 – 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Stamp Values 5 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Stamp Values Report 5 – 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Management 5 – 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Bills Receivable View and Analysis 5 – 33. . . . . . . . . . . . . . . . . . . . . Bills Receivable Updates 5 – 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Viewing Bills Receivable 5 – 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Portfolio Management Window Reference 5 – 36. . . .

    Bills Receivable Portfolio ManagementWindow Field Restrictions 5 – 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Bills Receivable Assignments 5 – 42. . . . . . . . . . . . . . . . . . Viewing Bills Receivable History 5 – 43. . . . . . . . . . . . . . . . . . . . . . . Viewing Bills Receivable Transaction Information 5 – 45. . . . . . . . .

    Updating Bills Receivable 5 – 46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a Bill Receivable 5 – 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling a Bill Receivable 5 – 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . Recalling a Bill Receivable 5 – 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marking a Bill Receivable as Unpaid 5 – 49. . . . . . . . . . . . . . . . . . . .

  • xiContents

    Eliminating or Reestablishing Risk on a Bill Receivable 5 – 50. . . . Holding or Releasing from Hold a Bill Receivable 5 – 51. . . . . . . . Endorsing a Bill Receivable 5 – 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . Exchanging a Bill Receivable 5 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . Restating a Bill Receivable 5 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marking a Bill Receivable as Under Protest 5 – 54. . . . . . . . . . . . . .

    Bills Receivable Reports 5 – 55. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Remittance 5 – 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Creating Receipts for Bills Receivable Remittances 5 – 57. . . . . . . . Accounting for Bills Receivable Remittances and Receipts 5 – 58. Exporting and Importing Bills Receivable Remittances 5 – 65. . . .

    Creating a Bills Receivable Remittance Batch 5 – 67. . . . . . . . . . . . . . . . Maintaining Bills Receivable Remittances 5 – 74. . . . . . . . . . . . . . . . . . .

    Formatting and Printing Bills Receivable Remittances 5 – 76. . . . . Payments Received Prior to Remittance Approval 5 – 77. . . . . . . .

    Bills Receivable Maturity and Risk Program and Report 5 – 78. . . . . . . Reversing and Unapplying Receipts for Bills Receivable 5 – 80. . .

    VOLUME 4Volume 4 i. . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 6 Receipts 6 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Receipts 6 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Receipts Field Reference 6 – 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applying Receipts 6 – 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cross Currency Receipts 6 – 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Setting Up Cross Currency Receipts 6 – 21. . . . . . . . . . . . . . . . . . . . . Applying Cross Currency Receipts – Examples 6 – 23. . . . . . . . . . . Applying Cross Currency Receipts 6 – 30. . . . . . . . . . . . . . . . . . . . . Cross Currency Exchange Gain/Loss Report 6 – 34. . . . . . . . . . . . . Applications Field Reference 6 – 37. . . . . . . . . . . . . . . . . . . . . . . . . . .

    Receivables Application Rule Sets 6 – 39. . . . . . . . . . . . . . . . . . . . . . . . . . Chargebacks and Adjustments 6 – 46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Miscellaneous Receipts 6 – 51. . . . . . . . . . . . . . . . . . . . . . . . . . . Reversing Receipts 6 – 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reapplying Receipts 6 – 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Receipts and Applications 6 – 60. . . . . . . . . . . . . . . . . . . . . . . Batching Receipts for Easy Entry and Retrieval 6 – 63. . . . . . . . . . . . . . Bills of Exchange 6 – 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • xii Oracle Receivables User Guide

    Creating Bills of Exchange 6 – 70. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes Receivable 6 – 72. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Setting Up Notes Receivable 6 – 76. . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a Note Receivable 6 – 77. . . . . . . . . . . . . . . . . . . . . . . . . . . . Clearing Notes Receivable 6 – 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reversing a Note Receivable 6 – 80. . . . . . . . . . . . . . . . . . . . . . . . . . . Accounting for Notes Receivable 6 – 82. . . . . . . . . . . . . . . . . . . . . . . Notes Receivable Report 6 – 83. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reversed Notes Receivable Report 6 – 85. . . . . . . . . . . . . . . . . . . . . .

    Using AutoLockbox 6 – 87. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How AutoLockbox Identifies Customers for a Receipt 6 – 92. . . . . How AutoLockbox Applies Receipts 6 – 96. . . . . . . . . . . . . . . . . . . . Importing and Applying Cross Currency Receipts 6 – 105. . . . . . . . AutoLockbox Validation 6 – 111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alternate Name Receipt Matches Window 6 – 115. . . . . . . . . . . . . . . Commonly Asked Questions 6 – 116. . . . . . . . . . . . . . . . . . . . . . . . . . .

    Running AutoLockbox 6 – 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoLockbox Field Reference 6 – 126. . . . . . . . . . . . . . . . . . . . . . . . . . Lockbox Execution Report 6 – 129. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintaining Lockbox Transmission Data 6 – 132. . . . . . . . . . . . . . . . Viewing Transmission History 6 – 135. . . . . . . . . . . . . . . . . . . . . . . . .

    QuickCash 6 – 137. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Post QuickCash 6 – 142. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running Post QuickCash 6 – 145. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Post QuickCash Execution Report 6 – 147. . . . . . . . . . . . . . . . . . . . . .

    AutoCash 6 – 149. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Discounts 6 – 162. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Receipts 6 – 171. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Troubleshooting the Automatic Receipts Process 6 – 173. . . . . . . . . . Flagging Transactions for Automatic Receipts 6 – 177. . . . . . . . . . . . Creating Automatic Receipts 6 – 179. . . . . . . . . . . . . . . . . . . . . . . . . . . Manually Entering Automatic Receipts 6 – 184. . . . . . . . . . . . . . . . . . Automatic Receipts and Remittances Execution Report 6 – 185. . . . Approving Automatic Receipts 6 – 186. . . . . . . . . . . . . . . . . . . . . . . . . Formatting Automatic Receipts 6 – 188. . . . . . . . . . . . . . . . . . . . . . . . Format Automatic Receipts Report 6 – 189. . . . . . . . . . . . . . . . . . . . . Confirming Automatic Receipts 6 – 190. . . . . . . . . . . . . . . . . . . . . . . . Reporting on Automatic Receipts and Remittances 6 – 192. . . . . . . Accounting for Automatic Receipts and Remittances 6 – 195. . . . . .

    About Remittances 6 – 197. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Formatting Remittance Layouts 6 – 198. . . . . . . . . . . . . . . . . . . . . . . .

  • xiiiContents

    Factoring Remittances 6 – 201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Remittance Batches 6 – 203. . . . . . . . . . . . . . . . . . . . . . . . . . . Approving Remittance Batches 6 – 209. . . . . . . . . . . . . . . . . . . . . . . . . Formatting Remittance Batches 6 – 211. . . . . . . . . . . . . . . . . . . . . . . . . Format Automatic Remittances Report 6 – 212. . . . . . . . . . . . . . . . . .

    Automatic Clearing for Receipts 6 – 213. . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Clearing for Receipts Execution Report 6 – 215. . . . . . . . Using Oracle Cash Management to Clear Receipts 6 – 216. . . . . . . . Reconciling Receipts Using Oracle Cash Management 6 – 217. . . . .

    Writing Off Unapplied Receipts 6 – 218. . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Manual Receipt Write–Offs 6 – 218. . . . . . . . . . . . . . . . . . . . Creating Automatic Receipt Write–Offs 6 – 220. . . . . . . . . . . . . . . . . Write–Off Process 6 – 222. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Create Receipt Write–off Field References 6 – 224. . . . . . . . . . . . . . . . Other Receipt Applications Report 6 – 226. . . . . . . . . . . . . . . . . . . . . .

    Chapter 7 Collections 7 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing a Customer Account 7 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Customer Accounts Window Reference 7 – 5. . . . . . . . . . . . . . . . . Viewing Account Activity for a Specific Period of Time 7 – 6. . . . Viewing Account Balances by Aging Bucket 7 – 8. . . . . . . . . . . . . Aging Window Field Reference 7 – 11. . . . . . . . . . . . . . . . . . . . . . . . Viewing Transactions 7 – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Account Details Field Reference 7 – 20. . . . . . . . . . . . . . . . . . . . . . . .

    Viewing Dunning History 7 – 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Calls 7 – 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Recording Call Actions 7 – 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing an Item In Dispute 7 – 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Holds 7 – 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Customer Correspondence 7 – 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Collector Actions 7 – 35. . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Collection Report 7 – 38. . . . . . . . . . . . . . . . . . . . . . . . . . .

    Dunning Letters 7 – 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifying a Days Past Due Range 7 – 41. . . . . . . . . . . . . . . . . . . . . . Defining Dunning Profiles forCustomers and Customer Sites 7 – 43. . . . . . . . . . . . . . . . . . . . . . . . . How Receivables Selects Items for Dunning 7 – 45. . . . . . . . . . . . . . Staged Dunning 7 – 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Dunning Letters 7 – 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table and Column Descriptions 7 – 59. . . . . . . . . . . . . . . . . . . . . . . .

    Calculating Finance Charges 7 – 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • xiv Oracle Receivables User Guide

    Determining the Past Due Amount 7 – 64. . . . . . . . . . . . . . . . . . . . . Currencies Without Rates 7 – 66. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accruing Finance Charges 7 – 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compounding Finance Charges 7 – 68. . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables for Accruing andCompounding Finance Charges 7 – 70. . . . . . . . . . . . . . . . . . . . . . . . Setting Up Receivables to Calculate Finance Charges 7 – 71. . . . . .

    Statements 7 – 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining a Statement Site 7 – 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Statements 7 – 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cross Site and Cross Customer Receipts 7 – 82. . . . . . . . . . . . . . . . . Sample Statement 7 – 83. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 8 Accounting for Receivables 8 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posting 8 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Running General Ledger Interface 8 – 6. . . . . . . . . . . . . . . . . . . . . . Posting Execution Report 8 – 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening and Closing Accounting Periods 8 – 10. . . . . . . . . . . . . . .

    Reconciling Receivables 8 – 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reconcile Outstanding Customer Balances 8 – 14. . . . . . . . . . . . . . . Reconcile Transactions 8 – 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reconcile Receipts 8 – 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reconcile Account Balances 8 – 19. . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Using Cash Basis Accounting 8 – 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrual vs. Cash Basis Accounting 8 – 23. . . . . . . . . . . . . . . . . . . . . . Journal Entries 8 – 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables 8 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Accounting for Transactions 8 – 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Perspective: Transactions 8 – 40. . . . . . . . . . . . . . . . . . . . . . . . .

    Invoices 8 – 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Debit Memos 8 – 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Commitments 8 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Against a Deposit 8 – 55. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Against a Guarantee 8 – 58. . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Memos 8 – 61. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . On–Account Credit Memos 8 – 65. . . . . . . . . . . . . . . . . . . . . . . . . . . . Unapplied Receipts 8 – 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applied Receipts 8 – 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reverse Receipts 8 – 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Receipts 8 – 76. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chargebacks 8 – 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • xvContents

    Adjustments 8 – 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Accounting Lines 8 – 83. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Drilling Down to Oracle Receivablesfrom Oracle General Ledger 8 – 87. . . . . . . . . . . . . . . . . . . . . . . . . . .

    VOLUME 5Volume 5 i. . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 9 Archive and Purge 9 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Archive and Purge 9 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Preparing to Run Archive and Purge 9 – 4. . . . . . . . . . . . . . . . . . . . Archive and Purge Cycle 9 – 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purge Criteria 9 – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tables Purged 9 – 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Archive Level 9 – 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data not Archived 9 – 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring Your Archive and Purge 9 – 24. . . . . . . . . . . . . . . . . . . . Archive Tables 9 – 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Running Archive and Purge 9 – 60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Archive and Purge Parameters 9 – 62. . . . . . . . . . . . . . . . . . . . . . . . .

    Archive Summary/Detail Reports 9 – 66. . . . . . . . . . . . . . . . . . . . . . . . . .

    Chapter 10 Receivables Standard Reports and Listings 10 – 1. . . . . . . . . . . . . . . . . Running Standard Reports and Listings 10 – 2. . . . . . . . . . . . . . . . . . . . .

    Common Report Parameters 10 – 3. . . . . . . . . . . . . . . . . . . . . . . . . . . Common Report Headings 10 – 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounting Reports 10 – 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collection Reports 10 – 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Execution Reports 10 – 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Print Reports 10 – 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Listing Reports 10 – 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Reports 10 – 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Reports 10 – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Reports and Listings 10 – 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Account Status Report 10 – 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounting Rules Listing Report 10 – 16. . . . . . . . . . . . . . . . . . . . . . . . . . . Actual Receipt Report 10 – 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustment Approval Report 10 – 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustment Register 10 – 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • xvi Oracle Receivables User Guide

    Aging – 4 and 7 Bucket Reports 10 – 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . Aging Reports 10 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alternate Customer Name Receipt Matching Report 10 – 34. . . . . . . . . . Applied Receipts Register 10 – 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AR Reconciliation Report 10 – 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audit Report by Document Number 10 – 39. . . . . . . . . . . . . . . . . . . . . . . . AutoCash Rules Report 10 – 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Receipt Batch Management Report 10 – 42. . . . . . . . . . . . . . . Automatic Receipts Awaiting Confirmation Report 10 – 44. . . . . . . . . . . Automatic Transactions Batch Report 10 – 45. . . . . . . . . . . . . . . . . . . . . . . Bad Debt Provision Report 10 – 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bank Risk Report 10 – 50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Billing and Receipt History 10 – 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Billing History Report 10 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable By Status Report 10 – 55. . . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Format Report Program 10 – 58. . . . . . . . . . . . . . . . . . . . Bills Receivable Reminder Letters 10 – 60. . . . . . . . . . . . . . . . . . . . . . . . . . Bills Receivable Remittance Batch Management Report 10 – 62. . . . . . . Bills Receivable Summary Report 10 – 65. . . . . . . . . . . . . . . . . . . . . . . . . . Call Actions Report 10 – 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collection Effectiveness Indicators 10 – 68. . . . . . . . . . . . . . . . . . . . . . . . . Collection Key Indicators Report 10 – 71. . . . . . . . . . . . . . . . . . . . . . . . . . . Collections by Collector Report 10 – 72. . . . . . . . . . . . . . . . . . . . . . . . . . . . Collections Receipt Forecast Report 10 – 73. . . . . . . . . . . . . . . . . . . . . . . . Collector Call History Report 10 – 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collector’s Follow Up Report 10 – 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Commitment Balance Report 10 – 76. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Hold Report 10 – 77. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Balance Revaluation Report 10 – 80. . . . . . . . . . . . . . . . . . . . . . Customer Credit Snapshot Report 10 – 82. . . . . . . . . . . . . . . . . . . . . . . . . . Customer Follow Up History Report 10 – 86. . . . . . . . . . . . . . . . . . . . . . . Customer Listing Detail and Summary Reports 10 – 87. . . . . . . . . . . . . . Customer Open Balance Letter 10 – 95. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Profiles Report 10 – 97. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Relationships Listing 10 – 99. . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposited Cash Reports – Applied Detail and Open Detail 10 – 100. . . . Discount Projection Report 10 – 103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disputed Invoice Report 10 – 105. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dunning History Report 10 – 106. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • xviiContents

    Dunning Letters – Preliminary Report 10 – 109. . . . . . . . . . . . . . . . . . . . . . Dunning Letter Generate 10 – 112. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplicate Customer Report 10 – 114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . European Sales Listing 10 – 115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Incomplete Invoices Report 10 – 117. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intercompany Invoice Report 10 – 118. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intercompany Receipts Report 10 – 119. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Exception Report 10 – 120. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Print Preview Report 10 – 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoices Posted to Suspense 10 – 123. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Journal Entries Report 10 – 125. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Journal with GL Details Report 10 – 128. . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Receipts Register 10 – 131. . . . . . . . . . . . . . . . . . . . . . . . . . . Open Items Revaluation Report 10 – 134. . . . . . . . . . . . . . . . . . . . . . . . . . . . Ordering and Grouping Rules Listing 10 – 138. . . . . . . . . . . . . . . . . . . . . . Other Applications Report 10 – 140. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Due Invoice Report 10 – 141. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payment Terms Listing 10 – 142. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Invoice Reports 10 – 143. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Projected Gains and Losses Report 10 – 154. . . . . . . . . . . . . . . . . . . . . . . . . Receipt Analysis – Days Late Report 10 – 156. . . . . . . . . . . . . . . . . . . . . . . . Receipt Journal Report 10 – 157. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipt Promises Report 10 – 159. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipt Register 10 – 160. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipts Awaiting Bank Clearance 10 – 162. . . . . . . . . . . . . . . . . . . . . . . . . Receipt Forecast Report 10 – 163. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipts Awaiting Remittance Report 10 – 165. . . . . . . . . . . . . . . . . . . . . . . Receipts Without Sites Report 10 – 167. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Key Indicators Report/Receipts Key Indicators Report 10 – 168. . . . . . . . . . . . . . . . . . . . . . . . . . . . Remittance Batch Management Report 10 – 173. . . . . . . . . . . . . . . . . . . . . . Reversed Receipts Report 10 – 175. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sales Journal by Customer 10 – 177. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sales Journal by GL Account 10 – 179. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sales Register 10 – 181. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sample Dunning Letter Print 10 – 184. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Memo Lines Listing 10 – 185. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statements 10 – 186. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supplier Customer Netting Report 10 – 191. . . . . . . . . . . . . . . . . . . . . . . . .

  • xviii Oracle Receivables User Guide

    Transactions Awaiting Consolidation 10 – 193. . . . . . . . . . . . . . . . . . . . . . . Transaction Batch Sources Listing 10 – 195. . . . . . . . . . . . . . . . . . . . . . . . . . Transactions Check Report 10 – 196. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Detail Report 10 – 198. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Reconciliation Report 10 – 201. . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Register 10 – 203. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Types Listing 10 – 206. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transactions Key Indicators Report/Customers and Transactions Key Indicators Report 10 – 207. . . . . . . . . . . Unposted Items Report 10 – 211. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unapplied Receipts Register 10 – 213. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Update Customer Profiles Report 10 – 215. . . . . . . . . . . . . . . . . . . . . . . . . .

    Appendix A Oracle Receivables Menu Paths A – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Navigation Paths A – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oracle Receivables Character Mode Forms and Corresponding GUIWindows A – 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Appendix B Oracle Receivables Profile Options B – 1. . . . . . . . . . . . . . . . . . . . . . . . Profile Options B – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Overview of Receivables User Profile Options B – 4. . . . . . . . . . . . Profile Options in Oracle Order Management B – 31. . . . . . . . . . . . Profile Options in Oracle General Ledger B – 32. . . . . . . . . . . . . . . .

    Appendix C Oracle Receivables Function Security C – 1. . . . . . . . . . . . . . . . . . . . . . Function Security in Oracle Receivables C – 2. . . . . . . . . . . . . . . . . . . . .

    Receivables Functions C – 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Window Parameters C – 11. . . . . . . . . . . . . . . . . . . . . . . . .

    Appendix D Attachments in Oracle Receivables D – 1. . . . . . . . . . . . . . . . . . . . . . . . Attachments in Receivables D – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Appendix E Oracle Receivables Documents on the Desktop E – 1. . . . . . . . . . . . . Desktop Documents E – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Appendix F Error Messages F – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  • xixContents

    Error Messages F – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Interface Error Messages F – 2. . . . . . . . . . . . . . . . . . . . . AutoInvoice Error Messages F – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . AutoLockbox Error Messages F – 23. . . . . . . . . . . . . . . . . . . . . . . . . .

    Appendix G Oracle Receivables Table and Column Descriptions G – 1. . . . . . . . . Customer Interface Table Descriptions and Validation G – 2. . . . . . . . AutoInvoice Table and Column Descriptions G – 38. . . . . . . . . . . . . . . . Lockbox Tables and Column Descriptions G – 97. . . . . . . . . . . . . . . . . . .

    Receipt and QuickCash Tables G – 97. . . . . . . . . . . . . . . . . . . . . . . . . Lockbox Interface Table and Column Descriptions G – 98. . . . . . . .

    Appendix H Oracle Receivables Transaction Printing Views H – 1. . . . . . . . . . . . . Transaction Printing Views H – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Glossary

  • xx Oracle Receivables User Guide

  • xxiPreface

    Preface

    Welcome to Release Release 11i of the Oracle Receivables User Guide.

    This user guide includes the information you need to work withOracle Receivables effectively. It contains detailed information aboutthe following:

    • Overview and reference information

    • Oracle Receivables implementation suggestions

    • Specific tasks you can accomplish using Oracle Receivables

    • How to use Oracle Receivables windows

    • Oracle Receivables programs, reports, and listings

    • Oracle Receivables functions and features

    • Oracle Receivables system setup

    The preface explains how this user guide is organized and introducesother sources of information that can help you.

  • xxii Oracle Receivables User Guide

    Audience for This Guide

    This guide assumes you have a working knowledge of the following:

    • The principles and customary practices of your business area.

    • Oracle Receivables

    If you have never used Oracle Receivables, we suggest youattend one or more of the Oracle Receivables training classesavailable through Oracle University.

    • The Oracle Applications graphical user interface.

    To learn more about the Oracle Applications graphical userinterface, read the Oracle Applications User Guide.

    See Other Information Sources for more information about OracleApplications product information.

    How To Use This Guide

    This guide contains the information you need to understand and useOracle Receivables.

    This preface explains how this user guide is organized and introducesother sources of information that can help you. This guide contains thefollowing chapters:

    • Chapter 1 provides a brief introduction to the graphical userinterface (GUI) and the three Receivables workbenches.

    • Chapter 2 describes the steps required to set up OracleReceivables.

    Note: There is no separate implementation manual for OracleReceivables. All implementation information is included in this userguide.

    • Chapter 3 explains how to enter and maintain customers inOracle Receivables. This chapter also includes information aboutprofile classes, flexible addresses, and the Customer Merge andCustomer Import programs.

    • Chapter 4 explains how to enter, adjust, and credit transactions.This chapter also describes the AutoInvoice program, the CreditMemo Request Workflow, how to process credit cardtransactions, and print consolidated billing invoices.

  • xxiiiPreface

    • Chapter 5 explains how to create, track, analyze, and modifybills receivables.

    • Chapter 6 explains how to enter, apply, and remit receipts inReceivables. This chapter also explains how to set up discounts,use AutoLockbox, create Automatic Receipts, and reconcilereceipts.

    • Chapter 7 explains the collections process and the various formsand windows that are part of the Collections workbench. Thischapter also tells you how to use dunning letters, calculatefinance charges, and print customer statements.

    • Chapter 8 describes the accounting entries that OracleReceivables creates when you enter transactions, apply receipts,and create adjustments. This chapter also tells you how toreconcile customer accounts and transfer transactions to theGeneral Ledger.

    • Chapter 9 explains the Archive and Purge program which youcan run periodically to improve system performance.

    • Chapter 10 explains how to submit a report request and brieflydescribes each Oracle Receivables report and listing.

    • Appendices A–H provide information about profile options,function security, attachments, documents on the desktop, openinterface error messages, transaction printing views, table andcolumn descriptions, and Oracle Receivables navigation paths.

    Documentation Accessibility

    Our goal is to make Oracle products, services, and supportingdocumentation accessible, with good usability, to the disabledcommunity. To that end, our documentation includes features thatmake information available to users of assistive technology. Thisdocumentation is available in HTML format, and contains markup tofacilitate access by the disabled community. Standards will continue toevolve over time, and Oracle Corporation is actively engaged withother market–leading technology vendors to address technicalobstacles so that our documentation can be accessible to all of ourcustomers. For additional information, visit the Oracle AccessibilityProgram Web site at http://www.oracle.com/accessibility/.

    Accessibility of Code Examples in Documentation

    JAWS, a Windows screen reader, may not always correctly read thecode examples in this document. The conventions for writing code

  • xxiv Oracle Receivables User Guide

    require that closing braces should appear on an otherwise empty line;however, JAWS may not always read a line of text that consists solelyof a bracket or brace.

    Accessibility of Links to External Web Sites in Documentation

    This documentation may contain links to Web sites of other companiesor organizations that Oracle Corporation does not own or control.Oracle Corporation neither evaluates nor makes any representationsregarding the accessibility of these Web sites.

    Finding Out What’s New

    From the HTML help window for Oracle Receivables, choose thesection that describes new features or what’s new from the expandablemenu. This section describes:

    • New features in 11i. This information is updated for each newrelease of Oracle Receivables.

    • Information about any features that were not yet available whenthis user guide was printed. For example, if your systemadministrator has installed software from a mini pack as anupgrade, this document describes the new features.

    Other Information Sources

    You can choose from many sources of information, including onlinedocumentation, training, and support services, to increase yourknowledge and understanding of Oracle Receivables.

    If this guide refers you to other Oracle Applications documentation,use only the Release 11i versions of those guides unless we specifyotherwise.

    Online Documentation

    All Oracle Applications documentation is available online (HTML andPDF). The technical reference guides are available in paper formatonly. Note that the HTML documentation is translated into overtwenty languages.

  • xxvPreface

    The HTML version of this guide is optimized for onscreen reading, andyou can use it to follow hypertext links for easy access to other HTMLguides in the library. When you have an HTML window open, you canuse the features on the left side of the window to navigate freelythroughout all Oracle Applications documentation.

    • You can use the Search feature to search by words or phrases.

    • You can use the expandable menu to search for topics in themenu structure we provide. The Library option on the menuexpands to show all Oracle Applications HTML documentation.

    You can view HTML help in the following ways:

    • From an application window, use the help icon or the help menuto open a new Web browser and display help about that window.

    • Use the documentation CD.

    • Use a URL provided by your system administrator.

    Your HTML help may contain information that was not available whenthis guide was printed.

    Related User Guides

    Oracle Receivables shares business and setup information with otherOracle Applications products. Therefore, you may want to refer toother user guides when you set up and use Oracle Receivables.

    You can read the guides online by choosing Library from theexpandable menu on your HTML help window, by reading from theOracle Applications Document Library CD included in your mediapack, or by using a Web browser with a URL that your systemadministrator provides.

    If you require printed guides, you can purchase them from the Oraclestore at http://oraclestore.oracle.com.

    User Guides Related to All Products

    Oracle Applications User Guide

    This guide explains how to navigate the system, enter data, and queryinformation, and introduces other basic features of the GUI availablewith this release of Oracle Receivables (and any other OracleApplications product).

  • xxvi Oracle Receivables User Guide

    You can also access this user guide online by choosing “Getting Startedand Using Oracle Applications” from the Oracle Applications helpsystem.

    Oracle Alert User Guide

    Use this guide to define periodic and event alerts that monitor thestatus of your Oracle Applications data.

    Oracle Applications Implementation Wizard User Guide

    If you are implementing more than one Oracle product, you can use theOracle Applications Implementation Wizard to coordinate your setupactivities. This guide describes how to use the wizard.

    Oracle Applications Developer’s Guide

    This guide contains the coding standards followed by the OracleApplications development staff. It describes the Oracle ApplicationObject Library components needed to implement the OracleApplications user interface described in the Oracle Applications UserInterface Standards. It also provides information to help you build yourcustom Oracle Developer forms so that they integrate with OracleApplications.

    Oracle Applications User Interface Standards

    This guide contains the user interface (UI) standards followed by theOracle Applications development staff. It describes the UI for theOracle Applications products and how to apply this UI to the design ofan application built by using Oracle Forms.

    User Guides Related to This Product

    Oracle General Ledger User Guide

    Use this manual when you plan and define your chart of accounts,accounting period types and accounting calendar, functional currency,and set of books. It also describes how to define journal entry sourcesand categories so you can create journal entries for your general ledger.If you use multiple currencies, use this manual when you defineadditional rate types and enter daily rates.

  • xxviiPreface

    Oracle Cash Management User Guide

    This manual provides information about using Oracle CashManagement to clear your receipts, as well as reconciling bankstatements with your outstanding balances, transactions, and receipts.

    Oracle Purchasing User Guide

    If you install Oracle Purchasing, refer to this user guide to read aboutentering and managing the purchase orders to which you matchinvoices.

    Oracle Inventory User Guide

    This manual explains how to define your items, units of measureclasses, units of measure, and unit of measure conversions for use inmeasuring amounts for your units of production items, as well as otherinformation about setting up and using Oracle Inventory.

    Using Oracle HRMS – The Fundamentals

    This manual explains how to enter your employees, so you can enterexpense reports for them. It also explains how to set up organizationsand site locations.

    Country–Specific Manuals

    Use these manuals to meet statutory requirements and commonbusiness practices in your country or region. They also describeadditional features added to Oracle Receivables to meet thoserequirements. Look for a user guide appropriate to your country; forexample, see the Oracle Financials for the Czech Republic User Guide formore information about using this software in the Czech Republic.

    Multiple Reporting Currencies in Oracle Applications

    If you use the Multiple Reporting Currencies feature to report andmaintain accounting records in more than one currency, refer to thismanual before implementing Oracle Receivables. The manual detailsadditional steps and setup considerations for implementing OracleReceivables with this feature.

  • xxviii Oracle Receivables User Guide

    Multiple Organizations in Oracle Applications

    If you use the Oracle Applications Multiple Organization Supportfeature to use multiple sets of books for one Oracle Receivablesinstallation, use this guide to learn how to set up and use OracleReceivables with this feature.

    Oracle Receivables Tax Manual

    This manual provides everything you need to know about calculatingtax within Oracle Receivables, Oracle Order Management, Oracle Salesand Marketing, and Oracle Web Customers. It includes informationabout implementation procedures, setup forms and windows, theOracle Receivables tax calculation process, tax reports and listings, andtax–specific open interfaces.

    Oracle Business Intelligence System Implementation Guide

    This guide provides information about implementing Oracle BusinessIntelligence (BIS) in your environment.

    Oracle Applications Flexfields Guide

    This guide provides flexfields planning, setup, and referenceinformation for the Oracle Receivables implementation team as well asfor users responsible for the ongoing maintenance of OracleApplications product data. This guide also provides information oncreating custom reports on flexfields data.

    Installation and System Administration Guides

    Oracle Applications Concepts

    This guide provides an introduction to the concepts, features,technology stack, architecture, and terminology for Oracle ApplicationsRelease 11i. It provides a useful first book to read before an installationof Oracle Applications. This guide also introduces the concepts behind,and major issues, for Applications–wide features such as BusinessIntelligence (BIS), languages and character sets, and self–serviceapplications.

    Installing Oracle Applications

    This guide provides instructions for managing the installation of OracleApplications products. In Release 11i, much of the installation process

  • xxixPreface

    is handled using Rapid Install, which minimizes the time it takes toinstall Oracle Applications and the Oracle 8i Server technology stack byautomating many of the required steps. This guide containsinstructions for using Rapid Install and lists the tasks you need toperform to finish your installation. You should use this guide inconjunction with individual product user guides and implementationguides.

    Upgrading Oracle Applications

    Refer to this guide if you are upgrading your Oracle ApplicationsRelease 10.7 or Release 11.0 products to Release 11i. This guidedescribes the upgrade process in general and lists database upgradeand product–specific upgrade tasks. You must be at either Release 10.7(NCA, SmartClient, or character mode) or Release 11.0 to upgrade toRelease 11i. You cannot upgrade to Release 11i directly from releasesprior to 10.7.

    Maintaining Oracle Applications

    Use this guide to help you run the various AD utilities, such asAutoUpgrade for 11i, AutoPatch, AD Administration, AD Controller,Relink, and others. It contains how–to steps, screenshots, and otherinformation that you need to run the AD utilities.

  • xxx Oracle Receivables User Guide

    Oracle Applications Product Update Notes

    Use this guide as a reference if you are responsible for upgrading aninstallation of Oracle Applications. It provides a history of the changesto individual Oracle Applications products between Release 11.0 andRelease 11i. It includes new features and enhancements and changesmade to database objects, profile options, and seed data for thisinterval.

    Oracle Applications System Administrator’s Guide

    This guide provides planning and reference information for the OracleApplications System Administrator. It contains information on how todefine security, customize menus and online help, and manageprocessing.

    Oracle eTechnical Reference Manuals

    Each eTechnical Reference Manual (eTRM) contains database diagramsand a detailed description of database tables, forms, reports, andprograms for a specific Oracle Applications product. This informationhelps you convert data from your existing applications, integrateOracle Applications data with non–Oracle

    Oracle Workflow Guide

    This guide explains how to define new workflow business processes aswell as customize existing Oracle Applications–embedded workflowprocesses. You also use this guide to complete the setup stepsnecessary for any Oracle Applications product that includesworkflow–enabled processes.

  • xxxiPreface

    Training and Support

    Training

    We offer a complete set of training courses to help you and your staffmaster Oracle Applications. We can help you develop a training planthat provides thorough training for both your project team and yourend users. We will work with you to organize courses appropriate toyour job or area of responsibility.

    Training professionals can show you how to plan your trainingthroughout the implementation process so that the right amount ofinformation is delivered to key people when they need it the most. Youcan attend courses at any one of our many Educational Centers, or youcan arrange for our trainers to teach at your facility. We also offer Netclasses, where training is delivered over the Internet, and manymultimedia–based courses on CD. In addition, we can tailor standardcourses or develop custom courses to meet your needs.

    Support

    From on–site support to central support, our team of experiencedprofessionals provides the help and information you need to keepOracle Receivables working for you. This team includes your TechnicalRepresentative, Account Manager, and Oracle’s large staff ofconsultants and support specialists with expertise in your businessarea, managing an Oracle server, and your hardware and softwareenvironment.

  • xxxii Oracle Receivables User Guide

    Do Not Use Database Tools to Modify Oracle Applications Data

    Oracle STRONGLY RECOMMENDS that you never use SQL*Plus,Oracle Data Browser, database triggers, or any other tool to modifyOracle Applications data unless otherwise instructed.

    Oracle provides powerful tools you can use to create, store, change,retrieve, and maintain information in an Oracle database. But if you useOracle tools such as SQL*Plus to modify Oracle Applications data, yourisk destroying the integrity of your data and you lose the ability toaudit changes to your data.

    Because Oracle Applications tables are interrelated, any change youmake using Oracle Applications can update many tables at once. Butwhen you modify Oracle Applications data using anything other thanOracle Applications, you may change a row in one table withoutmaking corresponding changes in related tables. If your tables get outof synchronization with each other, you risk retrieving erroneousinformation and you risk unpredictable results throughout OracleApplications.

    When you use Oracle Applications to modify your data, OracleApplications automatically checks that your changes are valid. OracleApplications also keeps track of who changes information. If you enterinformation into database tables using database tools, you may storeinvalid information. You also lose the ability to track who has changedyour information because SQL*Plus and other database tools do notkeep a record of changes.

  • xxxiiiPreface

    About Oracle

    Oracle Corporation develops and markets an integrated line ofsoftware products for database management, applicationsdevelopment, decision support, and office automation, as well asOracle Applications, an integrated suite of more than 160 softwaremodules for financial management, supply chain management,manufacturing, project systems, human resources and customerrelationship management.

    Oracle products are available for mainframes, minicomputers, personalcomputers, network computers and personal digital assistants,allowing organizations to integrate different computers, differentoperating systems, different networks, and even different databasemanagement systems, into a single, unified computing and informationresource.

    Oracle is the world’s leading supplier of software for informationmanagement, and the world’s second largest software company. Oracleoffers its database, tools, and applications products, along with relatedconsulting, education, and support services, in over 145 countriesaround the world.

    Your Feedback

    Thank you for using Oracle Receivables and this user guide.

    We value your comments and feedback. This guide contains aReader’s Comment Form you can use to explain what you like ordislike about Oracle Receivables or this user guide. Mail yourcomments to the following address or call us directly at (650) 506–7000.

    Oracle Applications Documentation ManagerOracle Corporation500 Oracle ParkwayRedwood Shores, CA 94065U.S.A.

    Or, send electronic mail to [email protected].

  • xxxiv Oracle Receivables User Guide

  • C H A P T E R

    1T

    1 – 1Overview of Oracle Receivables

    Overview of OracleReceivables

    his chapter provides a short introduction to the graphical userinterface (GUI) available with Oracle Receivables as well as a detaileddescription of the three Oracle Receivables workbenches.

  • 1 – 2 Oracle Receivables User Guide

    Receivables Workbenches

    Oracle Receivables provides four integrated workbenches that you canuse to perform most of your day–to–day Accounts Receivableoperations. You can use the Receipts Workbench to perform most ofyour receipt–related tasks and the Transactions Workbench to processyour invoices, debit memos, credit memos, on–account credits,chargebacks, and adjustments. The Collections Workbench lets youreview customer accounts and perform collection activities such asrecording customer calls and printing dunning letters. The BillsReceivable Workbench lets you create, update, remit, and manage yourbills receivable.

    Each workbench lets you find critical information in a flexible way, seethe results in your defined format, and selectively take appropriateaction. For example, in the Transactions Workbench, you can querytransactions based on the bill–to or ship–to customer, currency,transaction number, or General Ledger date. You can then reviewfinancial, application, and installment information, performadjustments, create a credit memo, or complete the transaction. All ofthe windows you need are accessible from just one window, so you canquery a transaction once, then perform several operations withouthaving to find it again.

    Function Security

    You may not have access to every window, button, or tabbed regionwithin a workbench. This is because your system administrator may beusing Function Security to prevent users with your responsibility fromperforming specific Receivables operations. For example, yourresponsibility might allow you to enter receipts but prevent you fromdeleting them. For more information, see: Function Security in OracleReceivables: page C – 2.

    Folders

    Several of the windows in the Receivables workbenches are folders.Folders let you choose which fields you want to view and where theyappear in a window. You can tell if a window is a folder if an openfolder icon appears at the top left portion of the window. Additionally,if the profile option Flexview: Allow Customization is set to Yes, youcan save your customizations to a particular window to quicklyretrieve that subset of records later. You can modify the appearance of afolder by choosing options on the Folder menu.

  • 1 – 3Overview of Oracle Receivables

    Summary and Detail Windows

    The Receipts and Transactions workbenches let you view records one ata time or as a group. Detail windows display only one receipt ortransaction at a time, but provide more information about the recordbecause they contain more fields and tabbed regions. Summarywindows, by contrast, can display multiple records at once but requirethat you ”drill down” to the detail window to view additionalinformation about the current record. Following is a list of the availabledetail and summary windows within the Receivables Workbenches:

    • Receipts Workbench: Receipts, Receipts Summary, ReceiptBatches and Receipt Batches Summary

    • Transactions Workbench: Transactions and TransactionsSummary, Transactions Batches and Transaction BatchesSummary

    • Remittances / Remittances Summary

    Find Windows

    Find windows are available within each of the Receivablesworkbenches. These windows let you search for information based on aspecific set of criteria that you specify. For example, the FindTransactions window lets you search for multiple records by entering arange of transaction numbers, dates, batches, or transaction types. Youcan also retrieve a single record by entering a specific document ortransaction number. You can access Find windows from the Querymenu.

    List of Values

    The list of values is a powerful, time saving feature that lets you choosevalid data for a field from a predefined list. If the lamp appearswhen your cursor is in a field, you can choose the List of Values icon toview a list of valid entries for that field. Simply click on the value youwant; Receivables enters the data you selected and moves the cursor tothe next field in the window.

    Tools menu

    In the Receipts, Transactions, and Bills Receivable Workbenches, theTools pulldown menu lets you perform operations in addition to thoseprovided by the action buttons. For example, in the ReceiptsWorkbench, you can view the sum of multiple receipts in the ReceiptTotals window, and review the functional currency gain or loss

  • 1 – 4 Oracle Receivables User Guide

    resulting from a currency exchange rate adjustment in the ReceiptHistory window.

    In the Transactions Workbench, the Tools menu provides access tofunctions that are not accessible via action buttons. For example, in theTransactions window there is no Copy button, but you can still copy atransaction by choosing Copy To from the Tools menu. Similarly, theBalances button does not appear in the Transactions Summary window,but you can display the Transaction Balances window by choosingBalances from the Tools menu.

    In the Bills Receivable Workbench, the Tools menu provides additionalfunctionality for managing bills receivable. For example, in the BillsReceivable window you can view exchange rate information forcurrencies that are different from the functional currency, or use theExchange option to exchange a bill receivable for a new bill receivable.

    View Accounting Windows

    In the Receipts and Transactions workbenches you can view the detailaccounting lines for an item in the form of a balanced accounting entry(i.e., debits equal credits) by choosing View Accounting from the Toolsmenu. You can also choose to view the detail accounting as t–accounts.Use these features to see how a transaction affects the account balancesin your general ledger.

    Note: You can also view detail accounting lines foradjustments from the Adjustments window.

    See Also

    Receipts Workbench: page 1 – 5

    Transactions Workbench: page 1 – 10

    Collections Workbench: page 1 – 15

    Bills Receivable Workbench: page 1 – 19

  • 1 – 5Overview of Oracle Receivables

    Receipts Workbench

    Use the Receipts Workbench to create receipt batches and enter, apply,reverse, reapply, and delete individual receipts. You can enter receiptsmanually, import them using AutoLockbox, or create themautomatically. You can also use this workbench to clear or riskeliminate factored receipts, remit automatic receipts, create chargebacksand adjustments, and submit Post QuickCash to automatically updateyour customer’s account balance.

    Default Attributes

    When you enter receipts individually, Receivables provides defaultvalues for the following attributes in the Receipts and ReceiptsSummary windows:

    • Currency

    • Deposit Date

    • Maturity Date

    • GL Date

    • Receipt Date

    • Receipt Type

    When you enter receipts as part of a batch, receipts that you enterinherit the following attributes, in addition to those listed above:

    • Payment method

    • Receipt class

    You can also set up default values for new receipt batches. Forexample, you define the batch source ’Standard’ and set AutomaticBatch Numbering to Yes for this source. You also set the profile optionAR: Receipt Batch Source to ’Standard’ (see below). Then, when youcreate a new batch, Receivables uses Standard Source as the defaultbatch source and automatically generates a unique batch number whenyou save.

    Other profile options that you can setup to provide default values inthe Receipts Workbench include:

    • AR: Default Exchange Rate Type This option deter