Oracle Receivables Guide · 2000-06-03 · ii Oracle Receivables User Guide Using the Account...

Oracle� ReceivablesUser GuideRELEASE 11iVOLUME 1

January 2000

Oracle� Receivables User Guide Release 11i

The part number for this volume is A81018–01. To reorder this book, please use the set partnumber, A80838–01.Copyright � 1988, 2000, Oracle Corporation. All rights reserved.

Primary Author: Stephen R. Damiani

Major Contributors: Christopher Andrews, Alan Fothergill

Contributors: Nilesh Acharya, Vikram Ahluwalia, Ramakant Alat, Chelvi Balasubramian, SharmilaBhavsar, Vish Bhupathiraju Editt, Sushama Borde, K.C. Buckley, Renee Connors, Dianna Ferguson,Editt Gonen–Friedman, Manoj Gudivaka, Debbie Jancis, Govind Jayanth, Yanya Kong, PeggyLarson, Scott Lucey, Sai Rangarajan, Saloni Shah, Victoria Smith, Oliver Steinmeier, Mien Lin Tan,Tasman Tang, Anne Truitt, Genneva Wang

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iContents

Contents

VOLUME 1Volume 1 i. . . . . . . . . . . . . . . . . . . . . . . . . .

Preface xix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 1 Overview of Oracle Receivables 1 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Workbenches 1 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Receipts Workbench 1 – 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transactions Workbench 1 – 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collections Workbench 1 – 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 2 Setting Up 2 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview of Setting Up 2 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Related Product Setup Steps 2 – 3. . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Flowchart 2 – 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Checklist 2 – 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Steps 2 – 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accounting Rules 2 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aging Buckets 2 – 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Application Rule Sets 2 – 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approval Limits 2 – 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AR Online 2 – 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Up AR Online 2 – 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ii Oracle Receivables User Guide

Using the Account Generator in Oracle Receivables 2 – 49. . . . . . . . . . Decide How to Use the Account Generator 2 – 50. . . . . . . . . . . . . . The Default Account Generator Process for Oracle Receivables 2 – 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customizing the Account Generator for Oracle Receivables 2 – 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AutoAccounting 2 – 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoCash Rule Sets 2 – 60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoInvoice Line Ordering Rules 2 – 66. . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Receipt Programs 2 – 68. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Banks 2 – 70. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Defining Banks 2 – 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Bank Accounts 2 – 73. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Banks Window Reference 2 – 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bank Accounts Window Reference 2 – 81. . . . . . . . . . . . . . . . . . . . . . Bank Branch Validation by Country 2 – 86. . . . . . . . . . . . . . . . . . . . . Bank Account Validation by Country 2 – 89. . . . . . . . . . . . . . . . . . .

Bank Charges 2 – 93. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bank Transaction Codes 2 – 94. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collectors 2 – 95. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Distribution Sets 2 – 97. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Implementing Document Sequences 2 – 99. . . . . . . . . . . . . . . . . . . . . . . .

Overview of Document Sequencing 2 – 101. . . . . . . . . . . . . . . . . . . . . Setting Up Document Sequences 2 – 103. . . . . . . . . . . . . . . . . . . . . . . Sample Implementation 2 – 107. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dunning Letters 2 – 110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dunning Letters Format Files 2 – 112. . . . . . . . . . . . . . . . . . . . . . . . . . Creating Dunning Letters 2 – 114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Dunning Letter Sets 2 – 116. . . . . . . . . . . . . . . . . . . . . . . . . .

Freight Carriers 2 – 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grouping Rules 2 – 122. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Header and Line Level Rounding 2 – 126. . . . . . . . . . . . . . . . . . . . . . . . . . Item Status 2 – 128. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Items 2 – 129. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting Items 2 – 130. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Defining Receivables Lookups 2 – 132. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing and Updating Receivables Lookups 2 – 134. . . . . . . . . . . Customer Lookups 2 – 135. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Profile Lookups 2 – 136. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Lookups 2 – 137. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collections Lookups 2 – 139. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

iiiContents

Receipt Lookups 2 – 140. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Demand Class Lookups 2 – 141. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Lockboxes 2 – 143. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organizations 2 – 148. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using the Multiple Organization Support Feature 2 – 150. . . . . . . . Payment Methods 2 – 151. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payment Terms 2 – 157. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payment Terms Field Reference 2 – 163. . . . . . . . . . . . . . . . . . . . . . . . Receipt Classes 2 – 164. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipt Sources 2 – 167. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Activities 2 – 170. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remit–To Addresses 2 – 175. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salespersons 2 – 178. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Memo Lines 2 – 182. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Messages 2 – 186. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statement Cycles 2 – 187. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Receivables System Options 2 – 189. . . . . . . . . . . . . . . . . . . . . . .

Accounting System Options 2 – 190. . . . . . . . . . . . . . . . . . . . . . . . . . . Tax System Options 2 – 193. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transactions and Customers System Options 2 – 201. . . . . . . . . . . . . Miscellaneous System Options 2 – 204. . . . . . . . . . . . . . . . . . . . . . . . .

Tax Codes and Rates 2 – 209. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Locations and Rates 2 – 214. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Tax Accounting for Tax Codes and Locations 2 – 217. . . . . . . . Reviewing Sales Tax Rates 2 – 219. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Authorities 2 – 221. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Exemptions 2 – 223. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Groups 2 – 227. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Rate Exceptions 2 – 233. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Territories 2 – 235. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Territory Flexfield 2 – 236. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintaining Countries and Territories 2 – 237. . . . . . . . . . . . . . . . . . .

Transaction Batch Sources 2 – 239. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Batch Sources Field Reference 2 – 245. . . . . . . . . . . . . . .

Transaction Types 2 – 246. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transmission Formats 2 – 253. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unit of Measure Classes 2 – 260. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Units of Measure 2 – 261. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

iv Oracle Receivables User Guide

Chapter 3 Customers 3 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Overview 3 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Entering Customers 3 – 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Find Customer or Supplier Names By Using Alternate Names 3 – 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . Customers Field Reference 3 – 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning Customer Banks 3 – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning Payment Methods to Customers 3 – 15. . . . . . . . . . . . . . Entering Customers in Oracle Sales 3 – 17. . . . . . . . . . . . . . . . . . . . . Entering Customer Addresses 3 – 18. . . . . . . . . . . . . . . . . . . . . . . . . . Addresses Field Reference 3 – 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning a Business Purpose to a Customer Address 3 – 25. . . . . Business Purposes Field Reference 3 – 30. . . . . . . . . . . . . . . . . . . . . . Entering Customer Contacts 3 – 34. . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Customer Contact Roles 3 – 36. . . . . . . . . . . . . . . . . . . . . . . Contacts and Roles Field Reference 3 – 37. . . . . . . . . . . . . . . . . . . . . Entering Customer Telephone Numbers 3 – 38. . . . . . . . . . . . . . . . . Creating Customer Relationships 3 – 40. . . . . . . . . . . . . . . . . . . . . . .

Defining Customer Profile Classes 3 – 42. . . . . . . . . . . . . . . . . . . . . . . . . Customer Profile Classes Field Reference 3 – 46. . . . . . . . . . . . . . . . Assigning Profile Classes to Customers 3 – 49. . . . . . . . . . . . . . . . . Updating a Customer Profile Class 3 – 51. . . . . . . . . . . . . . . . . . . . .

Flexible Addresses 3 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Address Style Mappings 3 – 55. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flexible Addresses with the Sales Tax Location Flexfield 3 – 63. . . Setting Up Flexible Addresses 3 – 64. . . . . . . . . . . . . . . . . . . . . . . . . . Creating Custom Address Styles 3 – 67. . . . . . . . . . . . . . . . . . . . . . . Using Flexible Addresses 3 – 72. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Address Validation 3 – 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sales Tax Location Flexfield Structure 3 – 75. . . . . . . . . . . . . . . . . . . Address Validation Level 3 – 76. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Flexible Address Validation 3 – 78. . . . . . . . . . . . . . . . . . .

Merging Customers 3 – 84. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Merging Sites for the Same Customer 3 – 87. . . . . . . . . . . . . . . . . . . Merging Different Customers 3 – 89. . . . . . . . . . . . . . . . . . . . . . . . . . Submitting the Merge Process 3 – 93. . . . . . . . . . . . . . . . . . . . . . . . . . Customer Merge Execution Report 3 – 94. . . . . . . . . . . . . . . . . . . . . Reviewing Merged Customers 3 – 96. . . . . . . . . . . . . . . . . . . . . . . . .

Customer Interface 3 – 97. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables 3 – 100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interface Data Required to Run Customer Interface 3 – 101. . . . . . . System Tables Updated by Customer Interface 3 – 106. . . . . . . . . . .

vContents

A Sample Customer Import 3 – 107. . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Unique Customer References 3 – 110. . . . . . . . . . . . . . . . . . Importing Customers Using Customer Interface 3 – 112. . . . . . . . . . Customer Interface Transfer Report 3 – 115. . . . . . . . . . . . . . . . . . . . . Customer Interface Table Descriptions and Validation 3 – 118. . . . .

Chapter 4 Collections 4 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing a Customer Account 4 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Customer Accounts Window Reference 4 – 5. . . . . . . . . . . . . . . . . Viewing Account Activity for a Specific Period of Time 4 – 6. . . . Viewing Account Balances by Aging Bucket 4 – 8. . . . . . . . . . . . . Aging Window Field Reference 4 – 11. . . . . . . . . . . . . . . . . . . . . . . . Viewing Transactions 4 – 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Account Details Field Reference 4 – 19. . . . . . . . . . . . . . . . . . . . . . . .

Viewing Dunning History 4 – 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Calls 4 – 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recording Call Actions 4 – 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing an Item In Dispute 4 – 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Holds 4 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Customer Correspondence 4 – 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Collector Actions 4 – 33. . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Collection Report 4 – 36. . . . . . . . . . . . . . . . . . . . . . . . . . .

Dunning Letters 4 – 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifying a Days Past Due Range 4 – 38. . . . . . . . . . . . . . . . . . . . . . Defining Dunning Profiles for Customers and Customer Sites 4 – 40. . . . . . . . . . . . . . . . . . . . . . How Receivables Selects Items for Dunning 4 – 42. . . . . . . . . . . . . . Staged Dunning 4 – 44. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Dunning Letters 4 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table and Column Descriptions 4 – 55. . . . . . . . . . . . . . . . . . . . . . . .

Calculating Finance Charges 4 – 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining the Past Due Amount 4 – 60. . . . . . . . . . . . . . . . . . . . . Currencies Without Rates 4 – 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accruing Finance Charges 4 – 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compounding Finance Charges 4 – 64. . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables for Accruing and Compounding Finance Charges 4 – 66. . . . . . . . . . . . . . . . . . . . Setting Up Receivables to Calculate Finance Charges 4 – 67. . . . . .

Statements 4 – 70. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining a Statement Site 4 – 73. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Statements 4 – 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

vi Oracle Receivables User Guide

Cross Site and Cross Customer Receipts 4 – 77. . . . . . . . . . . . . . . . . Sample Statement 4 – 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Index

VOLUME 2Volume 2 i. . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 5 Receipts 5 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Receipts 5 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Receipts Field Reference 5 – 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applying Receipts 5 – 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cross Currency Receipts 5 – 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Up Cross Currency Receipts 5 – 20. . . . . . . . . . . . . . . . . . . . . Applying Cross Currency Receipts – Examples 5 – 22. . . . . . . . . . . Applying Cross Currency Receipts 5 – 29. . . . . . . . . . . . . . . . . . . . . Cross Currency Exchange Gain/Loss Report 5 – 33. . . . . . . . . . . . . Applications Field Reference 5 – 36. . . . . . . . . . . . . . . . . . . . . . . . . . .

Receivables Application Rule Sets 5 – 38. . . . . . . . . . . . . . . . . . . . . . . . . . Chargebacks and Adjustments 5 – 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Miscellaneous Transactions 5 – 50. . . . . . . . . . . . . . . . . . . . . . . Reversing Receipts 5 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reapplying Receipts 5 – 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Receipts and Applications 5 – 59. . . . . . . . . . . . . . . . . . . . . . . Batching Receipts for Easy Entry and Retrieval 5 – 62. . . . . . . . . . . . . . Bills of Exchange 5 – 66. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Creating Bills of Exchange 5 – 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes Receivable 5 – 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Up Notes Receivable 5 – 75. . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a Note Receivable 5 – 76. . . . . . . . . . . . . . . . . . . . . . . . . . . . Clearing Notes Receivable 5 – 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reversing a Note Receivable 5 – 79. . . . . . . . . . . . . . . . . . . . . . . . . . . Accounting for Notes Receivable 5 – 81. . . . . . . . . . . . . . . . . . . . . . . Notes Receivable Report 5 – 82. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reversed Notes Receivable Report 5 – 84. . . . . . . . . . . . . . . . . . . . . .

Using AutoLockbox 5 – 86. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How AutoLockbox Identifies Customers for a Receipt 5 – 90. . . . . How AutoLockbox Applies Receipts 5 – 94. . . . . . . . . . . . . . . . . . . . Importing and Applying Cross Currency Receipts 5 – 103. . . . . . . .

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AutoLockbox Validation 5 – 109. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alternate Name Receipt Matches Window 5 – 113. . . . . . . . . . . . . . .

Lockbox Tables and Column Descriptions 5 – 114. . . . . . . . . . . . . . . . . . . Receipt and QuickCash Tables 5 – 114. . . . . . . . . . . . . . . . . . . . . . . . . Lockbox Interface Table and Column Descriptions 5 – 115. . . . . . . . Commonly Asked Questions 5 – 136. . . . . . . . . . . . . . . . . . . . . . . . . . .

Running AutoLockbox 5 – 140. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoLockbox Field Reference 5 – 145. . . . . . . . . . . . . . . . . . . . . . . . . . Lockbox Execution Report 5 – 147. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintaining Lockbox Transmission Data 5 – 150. . . . . . . . . . . . . . . . Viewing Transmission History 5 – 153. . . . . . . . . . . . . . . . . . . . . . . . .

QuickCash 5 – 155. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Post QuickCash 5 – 160. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running Post QuickCash 5 – 163. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Post QuickCash Execution Report 5 – 165. . . . . . . . . . . . . . . . . . . . . .

AutoCash 5 – 167. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Discounts 5 – 178. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Receipts 5 – 186. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting the Automatic Receipts Process 5 – 188. . . . . . . . . . Flagging Transactions for Automatic Receipts 5 – 192. . . . . . . . . . . . Creating Automatic Receipts 5 – 194. . . . . . . . . . . . . . . . . . . . . . . . . . . Manually Entering Automatic Receipts 5 – 199. . . . . . . . . . . . . . . . . . Automatic Receipts and Remittances Execution Report 5 – 200. . . . Approving Automatic Receipts 5 – 201. . . . . . . . . . . . . . . . . . . . . . . . . Formatting Automatic Receipts 5 – 203. . . . . . . . . . . . . . . . . . . . . . . . Format Automatic Receipts Report 5 – 204. . . . . . . . . . . . . . . . . . . . . Confirming Automatic Receipts 5 – 205. . . . . . . . . . . . . . . . . . . . . . . . Reporting on Automatic Receipts and Remittances 5 – 207. . . . . . . Accounting for Automatic Receipts and Remittances 5 – 210. . . . . .

About Remittances 5 – 211. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Formatting Remittance Layouts 5 – 212. . . . . . . . . . . . . . . . . . . . . . . . Factoring Remittances 5 – 215. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Remittance Batches 5 – 217. . . . . . . . . . . . . . . . . . . . . . . . . . . Approving Remittance Batches 5 – 223. . . . . . . . . . . . . . . . . . . . . . . . . Formatting Remittance Batches 5 – 225. . . . . . . . . . . . . . . . . . . . . . . . . Format Automatic Remittances Report 5 – 226. . . . . . . . . . . . . . . . . .

Automatic Clearing for Receipts 5 – 227. . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Clearing for Receipts Execution Report 5 – 229. . . . . . . . Using Oracle Cash Management to Clear Receipts 5 – 230. . . . . . . . Reconciling Receipts Using Oracle Cash Management 5 – 231. . . . .

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Chapter 6 Transactions 6 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Transactions 6 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transactions Window Field Reference 6 – 7. . . . . . . . . . . . . . . . . . . Lines Window Field Reference 6 – 12. . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Accounting Information 6 – 15. . . . . . . . . . . . . . . . . . . . . Accounting Window Field Reference 6 – 17. . . . . . . . . . . . . . . . . . . . Entering Freight Information 6 – 18. . . . . . . . . . . . . . . . . . . . . . . . . . . Freight Window Field Reference 6 – 19. . . . . . . . . . . . . . . . . . . . . . . . Entering Tax Information 6 – 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Window Field Reference 6 – 23. . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Revenue Credits 6 – 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Quick Transactions 6 – 27. . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Invoices with Rules 6 – 28. . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign Currency Transactions 6 – 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recognizing Revenue 6 – 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Revenue Recognition Program Execution Report 6 – 39. . . . . . . . . Entering Invoices with Installments 6 – 40. . . . . . . . . . . . . . . . . . . . . . . . Entering Commitments 6 – 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Batching Transactions for Easy Entry and Retrieval 6 – 44. . . . . . . . . . . Completing Transactions 6 – 46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Voiding Transactions 6 – 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copying Invoices 6 – 50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recurring Invoice Program Report 6 – 54. . . . . . . . . . . . . . . . . . . . . . Printing Transactions 6 – 55. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintaining Transactions 6 – 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintaining Transactions Field Reference 6 – 59. . . . . . . . . . . . . . . . Crediting Transactions 6 – 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Crediting Transaction Lines 6 – 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Transactions Field Reference 6 – 73. . . . . . . . . . . . . . . . . . . . . Reviewing Accounting Information 6 – 77. . . . . . . . . . . . . . . . . . . . . Reviewing Revenue Credits 6 – 78. . . . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Freight Information 6 – 80. . . . . . . . . . . . . . . . . . . . . . . . . Reviewing Tax Information 6 – 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . Unapplying Cash when Crediting a Transaction 6 – 82. . . . . . . . . . Updating Credit Memo Installments 6 – 83. . . . . . . . . . . . . . . . . . . . Batching Credit Memos 6 – 84. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Querying Credit Memos and On–Account Credits 6 – 86. . . . . . . .

Creating On–Account Credits 6 – 87. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applying On–Account Credits 6 – 88. . . . . . . . . . . . . . . . . . . . . . . . . Updating Credit Memos and On–Account Credits 6 – 91. . . . . . . .

Accounting for Credit Memos 6 – 93. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Credit Memo Request Workflow 6 – 115. . . . . . . . . . . . . . . . . . . . . . . . . . . Customizing the Credit Memo Request Process 6 – 116. . . . . . . . . . The Credit Memo Request Workflow Item Type 6 – 118. . . . . . . . . .

Summary of the Credit Memo Request Process 6 – 122. . . . . . . . . . . . . . . Credit Memo Request Process Activities 6 – 124. . . . . . . . . . . . . . . . .

Summary of the Collector Approval Subprocess 6 – 131. . . . . . . . . . . . . Collector Approval Subprocess Activities 6 – 133. . . . . . . . . . . . . . . .

Summary of the Primary Approval Subprocess 6 – 140. . . . . . . . . . . . . . Primary Approval Subprocess Activities 6 – 142. . . . . . . . . . . . . . . .

Summary of the HR Management Approval Subprocess 6 – 149. . . . . . HR Management Approval Subprocess Activities 6 – 151. . . . . . . . .

Summary of the Receivable Approval Subprocess 6 – 159. . . . . . . . . . . . Receivables Approval Subprocess Activities 6 – 160. . . . . . . . . . . . .

Summary of the Credit Memo Creation Subprocess 6 – 166. . . . . . . . . . . Credit Memo Creation Subprocess Activities 6 – 167. . . . . . . . . . . . .

Notifications 6 – 170. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up Credit Memo Request Workflow 6 – 171. . . . . . . . . . . . . . . . . Initiating the Credit Memo Request Process 6 – 174. . . . . . . . . . . . . . . . . Credit Cards 6 – 175. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Credit Card Validation and Integration 6 – 177. . . . . . . . . . . . . . . . . . Setting Up Receivables for Credit Card Transactions and Payments 6 – 179. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Processing Credit Card Transactions 6 – 181. . . . . . . . . . . . . . . . . . . . Entering Credit Card Transactions and Payments 6 – 184. . . . . . . . .

Importing Invoice Information Using AutoInvoice 6 – 187. . . . . . . . . . . Overview of AutoInvoice 6 – 188. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables for AutoInvoice 6 – 189. . . . . . . . . . . . . . . . . . Importing Data From Your Feeder System 6 – 195. . . . . . . . . . . . . . . AutoInvoice Validation 6 – 197. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using AutoInvoice 6 – 199. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Passing Payment Methods and Customer Bank Accounts 6 – 203. . Importing Freight Lines 6 – 205. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing Tax Lines 6 – 207. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing Invoices with Rules 6 – 211. . . . . . . . . . . . . . . . . . . . . . . . . Importing Credit Memos 6 – 213. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Charges 6 – 214. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Account Assignments 6 – 215. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Flexfields 6 – 217. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Grouping Rules to Create Transactions 6 – 223. . . . . . . . . . . . Using Line Ordering Rules 6 – 226. . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining Dates 6 – 228. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

x Oracle Receivables User Guide

Validating Dates 6 – 233. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting General Ledger Dates 6 – 235. . . . . . . . . . . . . . . . . . . . . . . . Determining Exchange Rates 6 – 236. . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Tables 6 – 236. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Importing Transactions Using AutoInvoice 6 – 237. . . . . . . . . . . . . . . . . . AutoInvoice Reports 6 – 240. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Correcting AutoInvoice Exceptions 6 – 242. . . . . . . . . . . . . . . . . . . . . Table and Column Descriptions 6 – 245. . . . . . . . . . . . . . . . . . . . . . . .

About Adjustments 6 – 303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Manual Adjustments 6 – 306. . . . . . . . . . . . . . . . . . . . . . . . . Adjustments Field Reference 6 – 307. . . . . . . . . . . . . . . . . . . . . . . . . . . Creating Automatic Adjustments 6 – 308. . . . . . . . . . . . . . . . . . . . . . . AutoAdjustment Reports 6 – 311. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approving Adjustments 6 – 313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Invoices with Rules 6 – 315. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Rules 6 – 319. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using AutoAccounting 6 – 326. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AutoAccounting Structure 6 – 327. . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Use AutoAccounting 6 – 330. . . . . . . . . . . . . . . . . . . . . . . . . . Defining AutoAccounting – Overview 6 – 332. . . . . . . . . . . . . . . . . .

Using Commitments 6 – 333. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding Your Printed Transactions 6 – 339. . . . . . . . . . . . . . . . . . . Consolidated Billing 6 – 343. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Up Consolidated Billing 6 – 346. . . . . . . . . . . . . . . . . . . . . . . . How Receivables Selects Transactions for Consolidated Billing 6 – 349. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Consolidated Billing Invoices 6 – 351. . . . . . . . . . . . . . . . . .

Index

VOLUME 3Volume 3 i. . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 7 Accounting for Receivables 7 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posting 7 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Running General Ledger Interface 7 – 6. . . . . . . . . . . . . . . . . . . . . . Posting Execution Report 7 – 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening and Closing Accounting Periods 7 – 10. . . . . . . . . . . . . . .

Reconciling Receivables 7 – 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reconcile Outstanding Customer Balances 7 – 14. . . . . . . . . . . . . . .

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Reconcile Transactions 7 – 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reconcile Receipts 7 – 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reconcile Account Balances 7 – 19. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using Cash Basis Accounting 7 – 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrual vs. Cash Basis Accounting 7 – 23. . . . . . . . . . . . . . . . . . . . . . Journal Entries 7 – 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Receivables 7 – 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accounting for Transactions 7 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Perspective: Transactions 7 – 38. . . . . . . . . . . . . . . . . . . . . . . . .

Invoices 7 – 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Debit Memos 7 – 50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Commitments 7 – 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Against a Deposit 7 – 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Against a Guarantee 7 – 56. . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Memos 7 – 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . On–Account Credit Memos 7 – 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . Unapplied Receipts 7 – 64. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applied Receipts 7 – 66. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reverse Receipts 7 – 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Receipts 7 – 73. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chargebacks 7 – 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustments 7 – 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Accounting Lines 7 – 80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Drilling Down to Oracle Receivables from Oracle General Ledger 7 – 84. . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 8 Archive and Purge 8 – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Archive and Purge 8 – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preparing to Run Archive and Purge 8 – 4. . . . . . . . . . . . . . . . . . . . Archive and Purge Cycle 8 – 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purge Criteria 8 – 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tables Purged 8 – 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Archive Level 8 – 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data not Archived 8 – 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring Your Archive and Purge 8 – 25. . . . . . . . . . . . . . . . . . . . Archive Tables 8 – 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Running Archive and Purge 8 – 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Archive and Purge Parameters 8 – 59. . . . . . . . . . . . . . . . . . . . . . . . .

Archive Summary/Detail Reports 8 – 63. . . . . . . . . . . . . . . . . . . . . . . . . .

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Chapter 9 Receivables Standard Reports and Listings 9 – 1. . . . . . . . . . . . . . . . . Running Standard Reports and Listings 9 – 2. . . . . . . . . . . . . . . . . . . . .

Common Report Parameters 9 – 3. . . . . . . . . . . . . . . . . . . . . . . . . . . Common Report Headings 9 – 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounting Reports 9 – 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collection Reports 9 – 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Execution Reports 9 – 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Print Reports 9 – 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Listing Reports 9 – 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Reports 9 – 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tax Reports 9 – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reports and Listings 9 – 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Account Status Report 9 – 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounting Rules Listing Report 9 – 16. . . . . . . . . . . . . . . . . . . . . . . . . . . Actual Receipt Report 9 – 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustment Approval Report 9 – 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustment Register 9 – 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aging – 4 and 7 Bucket Reports 9 – 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . Aging Reports 9 – 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alternate Customer Name Receipt Matching Report 9 – 34. . . . . . . . . . Applied Receipts Register 9 – 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AR Reconciliation Report 9 – 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audit Report by Document Number 9 – 39. . . . . . . . . . . . . . . . . . . . . . . . AutoCash Rules Report 9 – 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Receipt Batch Management Report 9 – 42. . . . . . . . . . . . . . . Automatic Receipts Awaiting Confirmation Report 9 – 44. . . . . . . . . . . Bad Debt Provision Report 9 – 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bank Risk Report 9 – 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Billing and Receipt History 9 – 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Billing History Report 9 – 50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Actions Report 9 – 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collection Effectiveness Indicators 9 – 53. . . . . . . . . . . . . . . . . . . . . . . . . Collection Key Indicators Report 9 – 56. . . . . . . . . . . . . . . . . . . . . . . . . . . Collections by Collector Report 9 – 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . Collections Receipt Forecast Report 9 – 58. . . . . . . . . . . . . . . . . . . . . . . . Collector Call History Report 9 – 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Collector’s Follow Up Report 9 – 60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Commitment Balance Report 9 – 61. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Credit Hold Report 9 – 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Balance Revaluation Report 9 – 65. . . . . . . . . . . . . . . . . . . . . .

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Customer Credit Snapshot Report 9 – 67. . . . . . . . . . . . . . . . . . . . . . . . . . Customer Follow Up History Report 9 – 71. . . . . . . . . . . . . . . . . . . . . . . Customer Listing Detail and Summary Reports 9 – 72. . . . . . . . . . . . . . Customer Open Balance Letter 9 – 80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Profiles Report 9 – 82. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Relationships Listing 9 – 84. . . . . . . . . . . . . . . . . . . . . . . . . . . . Deposited Cash Reports – Applied Detail and Open Detail 9 – 85. . . . Discount Projection Report 9 – 88. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disputed Invoice Report 9 – 90. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dunning History Report 9 – 91. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dunning Letters – Preliminary Report 9 – 94. . . . . . . . . . . . . . . . . . . . . . Dunning Letter Generate 9 – 97. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplicate Customer Report 9 – 99. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . European Sales Listing 9 – 100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Incomplete Invoices Report 9 – 102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intercompany Invoice Report 9 – 103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intercompany Receipts Report 9 – 104. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Exception Report 9 – 105. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoice Print Preview Report 9 – 106. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Invoices Awaiting Automatic Receipt 9 – 108. . . . . . . . . . . . . . . . . . . . . . . Invoices Posted to Suspense 9 – 110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Journal Entries Report 9 – 112. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Journal with GL Details Report 9 – 114. . . . . . . . . . . . . . . . . . . . . . . . . . . . Key Indicators – Daily Summary and Summary Reports 9 – 117. . . . . . Miscellaneous Transactions 9 – 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open Items Revaluation Report 9 – 123. . . . . . . . . . . . . . . . . . . . . . . . . . . . Ordering and Grouping Rules Listing 9 – 126. . . . . . . . . . . . . . . . . . . . . . Other Applications Report 9 – 128. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Due Invoice Report 9 – 129. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payment Terms Listing 9 – 130. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Invoice Reports 9 – 131. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Projected Gains and Losses Report 9 – 142. . . . . . . . . . . . . . . . . . . . . . . . . Receipt Analysis – Days Late Report 9 – 144. . . . . . . . . . . . . . . . . . . . . . . . Receipt Journal Report 9 – 145. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipt Promises Report 9 – 148. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipt Register 9 – 149. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipts Awaiting Bank Clearance 9 – 151. . . . . . . . . . . . . . . . . . . . . . . . . Receipt Forecast Report 9 – 152. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receipts Awaiting Remittance Report 9 – 154. . . . . . . . . . . . . . . . . . . . . . .

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Receipts Without Sites Report 9 – 156. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Key Indicators – Daily and Summary Reports 9 – 157. . . . . Remittance Batch Management Report 9 – 162. . . . . . . . . . . . . . . . . . . . . . Reversed Receipts Report 9 – 164. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sales Journal by Customer 9 – 166. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sales Journal by GL Account 9 – 168. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sample Dunning Letter Print 9 – 170. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Memo Lines Listing 9 – 171. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statements 9 – 172. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supplier Customer Netting Report 9 – 177. . . . . . . . . . . . . . . . . . . . . . . . . Transaction Batch Sources Listing 9 – 179. . . . . . . . . . . . . . . . . . . . . . . . . . Transactions Check Report 9 – 180. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Detail Report 9 – 182. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Reconciliation Report 9 – 185. . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Register 9 – 187. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transaction Types Listing 9 – 190. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unapplied Receipts Register 9 – 191. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unposted Items Report 9 – 193. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Update Customer Profiles Report 9 – 195. . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix A Oracle Receivables Profile Options A – 1. . . . . . . . . . . . . . . . . . . . . . . . Profile Options A – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview of Receivables User Profile Options A – 4. . . . . . . . . . . . Profile Options in Oracle Order Management A – 26. . . . . . . . . . . . Profile Options in Oracle General Ledger A – 27. . . . . . . . . . . . . . . .

Appendix B Oracle Receivables Function Security B – 1. . . . . . . . . . . . . . . . . . . . . . Function Security in Oracle Receivables B – 2. . . . . . . . . . . . . . . . . . . . .

Customer Window Parameters B – 3. . . . . . . . . . . . . . . . . . . . . . . . .

Appendix C Attachments in Oracle Receivables C – 1. . . . . . . . . . . . . . . . . . . . . . . . Attachments in Receivables C – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix D Oracle Receivables Documents on the Desktop D – 1. . . . . . . . . . . . . Desktop Documents D – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Appendix E Error Messages E – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Messages E – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Customer Interface Error Messages E – 2. . . . . . . . . . . . . . . . . . . . . AutoInvoice Error Messages E – 13. . . . . . . . . . . . . . . . . . . . . . . . . . . AutoLockbox Error Messages E – 23. . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix F Oracle Receivables Transaction Printing Views F – 1. . . . . . . . . . . . . Transaction Printing Views F – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix G Oracle Receivables Menu Paths G – 1. . . . . . . . . . . . . . . . . . . . . . . . . . . Receivables Navigation Paths G – 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oracle Receivables Character Mode Forms and Corresponding GUI Windows G – 9. . . . . . . . . . . . . . . . . . . . . . . . .

Glossary

Index

xvi Oracle Receivables User Guide

Window References

Account Details: page 4 – 19

Accounting: page 6 – 17

Addresses: page 3 – 23

Adjustments: page 6 – 307

Aging: page 4 – 11

Alternate Name Receipt Matches: page 5 – 113

Applications: page 5 – 36

AutoLockbox: page 5 – 145

Bank Accounts: page 2 – 81

Banks: page 2 – 78

Business Purposes: page 3 – 30

Contacts and Roles: page 3 – 37

Credit Transactions: page 6 – 73

Customer Accounts: page 4 – 5

Customer Profile Classes: page 3 – 46

Customers: page 3 – 9

Freight: page 6 – 23

Lines: page 6 – 12

Payment Terms: page 2 – 163

Receipts: page 5 – 7

Tax: page 6 – 23

Transaction Batch Sources: page 2 – 245

Transactions: page 6 – 7

xixPreface

Preface

Welcome to Release 11i of the Oracle Receivables User Guide.

This user guide includes the information you need to work withOracle Receivables effectively. It contains detailed information aboutthe following:

• Overview and reference information

• Oracle Receivables implementation suggestions

• Specific tasks you can accomplish using Oracle Receivables

• How to use Oracle Receivables windows

• Oracle Receivables programs, reports, and listings

• Oracle Receivables functions and features

• Oracle Receivables system setup

The preface explains how this user guide is organized and introducesother sources of information that can help you.

xx Oracle Receivables User Guide

Audience for This Guide

This guide assumes you have a working knowledge of the following:

• The principles and customary practices of your business area.

• Oracle Receivables

If you have never used Oracle Receivables, we suggest youattend one or more of the Oracle Receivables training classesavailable through Oracle University.

• The Oracle Applications graphical user interface.

To learn more about the Oracle Applications graphical userinterface, read the Oracle Applications User Guide.

See Other Information Sources for more information about OracleApplications product information.

How To Use This Guide

This guide contains the information you need to understand and useOracle Receivables.

This preface explains how this user guide is organized and introducesother sources of information that can help you. This guide contains thefollowing chapters:

• Chapter 1 provides a brief introduction to the graphical userinterface (GUI) and the three Receivables workbenches.

• Chapter 2 describes the steps required to set up OracleReceivables.

Note: There is no separate implementation manual for OracleReceivables. All implementation information is included in this userguide.

• Chapter 3 describes how to enter and maintain customers inOracle Receivables. This chapter also includes information aboutprofile classes, flexible addresses, and the Customer Merge andCustomer Import programs.

• Chapter 4 explains how to enter, apply, and remit receipts inReceivables. This chapter also describes how to set updiscounts, use AutoLockbox, create Automatic Receipts, andreconcile receipts.

xxiPreface

• Chapter 5 explains the collections process and the various formsand windows that are part of the Collections workbench. Thischapter also tells you how to use dunning letters, calculatefinance charges, and print customer statements.

• Chapter 6 explains how to enter, adjust, and credit transactions.This chapter also describes the AutoInvoice program, the CreditMemo Request Workflow, how to process credit cardtransactions, and print consolidated billing invoices.

• Chapter 7 describes the accounting entries that OracleReceivables creates when you enter transactions, apply receipts,and create adjustments. This chapter also tells you how toreconcile customer accounts and transfer transactions to theGeneral Ledger.

• Chapter 8 explains the Archive and Purge program which youcan run periodically to improve system performance.

• Chapter 9 explains how to submit a report request and brieflydescribes each Oracle Receivables report and listing.

• Appendices A–G provide information about profile options,function security, attachments, documents on the desktop, openinterface error messages, transaction printing views, and OracleReceivables navigation paths.

Finding Out What’s New

From the HTML help window for Oracle Receivables, choose thesection that describes new features or what’s new from the expandablemenu. This section describes:

• New features in 11i. This information is updated for each newrelease of Oracle Receivables.

• Information about any features that were not yet available whenthis user guide was printed. For example, if your systemadministrator has installed software from a mini pack as anupgrade, this document describes the new features.

xxii Oracle Receivables User Guide

Other Information Sources

You can choose from many sources of information, including onlinedocumentation, training, and support services, to increase yourknowledge and understanding of Oracle Receivables.

If this guide refers you to other Oracle Applications documentation,use only the Release 11i versions of those guides unless we specifyotherwise.

Online Documentation

All Oracle Applications documentation is available online (HTML andPDF). The technical reference guides are available in paper formatonly. Note that the HTML documentation is translated into overtwenty languages.

The HTML version of this guide is optimized for onscreen reading, andyou can use it to follow hypertext links for easy access to other HTMLguides in the library. When you have an HTML window open, you canuse the features on the left side of the window to navigate freelythroughout all Oracle Applications documentation.

• You can use the Search feature to search by words or phrases.

• You can use the expandable menu to search for topics in themenu structure we provide. The Library option on the menuexpands to show all Oracle Applications HTML documentation.

You can view HTML help in the following ways:

• From an application window, use the help icon or the help menuto open a new Web browser and display help about that window.

• Use the documentation CD.

• Use a URL provided by your system administrator.

Your HTML help may contain information that was not available whenthis guide was printed.

Related User Guides

Oracle Receivables shares business and setup information with otherOracle Applications products. Therefore, you may want to refer toother user guides when you set up and use Oracle Receivables.

You can read the guides online by choosing Library from theexpandable menu on your HTML help window, by reading from the

xxiiiPreface

Oracle Applications Document Library CD included in your mediapack, or by using a Web browser with a URL that your systemadministrator provides.

If you require printed guides, you can purchase them from the Oraclestore at http://oraclestore.oracle.com.

User Guides Related to All Products

Oracle Applications User Guide

This guide explains how to navigate the system, enter data, and queryinformation, and introduces other basic features of the GUI availablewith this release of Oracle Receivables (and any other OracleApplications product).

You can also access this user guide online by choosing “Getting Startedand Using Oracle Applications” from the Oracle Applications helpsystem.

Oracle Alert User Guide

Use this guide to define periodic and event alerts that monitor thestatus of your Oracle Applications data.

Oracle Applications Implementation Wizard User Guide

If you are implementing more than one Oracle product, you can use theOracle Applications Implementation Wizard to coordinate your setupactivities. This guide describes how to use the wizard.

Oracle Applications Developer’s Guide

This guide contains the coding standards followed by the OracleApplications development staff. It describes the Oracle ApplicationObject Library components needed to implement the OracleApplications user interface described in the Oracle Applications UserInterface Standards. It also provides information to help you build yourcustom Oracle Developer forms so that they integrate with OracleApplications.

Oracle Applications User Interface Standards

This guide contains the user interface (UI) standards followed by theOracle Applications development staff. It describes the UI for the

xxiv Oracle Receivables User Guide

Oracle Applications products and how to apply this UI to the design ofan application built by using Oracle Forms.

User Guides Related to This Product

Oracle General Ledger User Guide

Use this manual when you plan and define your chart of accounts,accounting period types and accounting calendar, functional currency,and set of books. It also describes how to define journal entry sourcesand categories so you can create journal entries for your general ledger.If you use multiple currencies, use this manual when you defineadditional rate types and enter daily rates.

Oracle Cash Management User Guide

This manual provides information about using Oracle CashManagement to clear your receipts, as well as reconciling bankstatements with your outstanding balances, transactions, and receipts.

Oracle Purchasing User Guide

If you install Oracle Purchasing, refer to this user guide to read aboutentering and managing the purchase orders to which you matchinvoices.

Oracle Inventory User Guide

This manual explains how to define your items, units of measureclasses, units of measure, and unit of measure conversions for use inmeasuring amounts for your units of production items, as well as otherinformation about setting up and using Oracle Inventory.

Oracle HRMS User Guide

This manual explains how to enter your employees, so you can enterexpense reports for them. It also explains how to set up organizationsand site locations.

Country–Specific Manuals

Use these manuals to meet statutory requirements and commonbusiness practices in your country or region. They also describeadditional features added to Oracle Receivables to meet those

xxvPreface

requirements. Look for a user guide appropriate to your country; forexample, see the Oracle Financials for the Czech Republic User Guide formore information about using this software in the Czech Republic.

Multiple Reporting Currencies in Oracle Applications

If you use the Multiple Reporting Currencies feature to report andmaintain accounting records in more than one currency, refer to thismanual before implementing Oracle Receivables. The manual detailsadditional steps and setup considerations for implementing OracleReceivables with this feature.

Multiple Organizations in Oracle Applications

If you use the Oracle Applications Multiple Organization Supportfeature to use multiple sets of books for one Oracle Receivablesinstallation, use this guide to learn how to set up and use OracleReceivables with this feature.

Oracle Receivables Tax Manual

This manual provides everything you need to know about calculatingtax within Oracle Receivables, Oracle Order Management, Oracle Salesand Marketing, and Oracle Web Customers. It includes informationabout implementation procedures, setup forms and windows, theOracle Receivables tax calculation process, tax reports and listings, andtax–specific open interfaces.

Oracle Business Intelligence System Implementation Guide

This guide provides information about implementing Oracle BusinessIntelligence (BIS) in your environment.

Oracle Applications Flexfields Guide

This guide provides flexfields planning, setup, and referenceinformation for the Oracle Receivables implementation team as well asfor users responsible for the ongoing maintenance of OracleApplications product data. This guide also provides information oncreating custom reports on flexfields data.

xxvi Oracle Receivables User Guide

Installation and System Administration Guides

Oracle Applications Concepts

This guide provides an introduction to the concepts, features,technology stack, architecture, and terminology for Oracle ApplicationsRelease 11i. It provides a useful first book to read before an installationof Oracle Applications. This guide also introduces the concepts behind,and major issues, for Applications–wide features such as BusinessIntelligence (BIS), languages and character sets, and self–serviceapplications.

Installing Oracle Applications

This guide provides instructions for managing the installation of OracleApplications products. In Release 11i, much of the installation processis handled using Oracle One–Hour Install, which minimizes the time ittakes to install Oracle Applications and the Oracle 8i Server technologystack by automating many of the required steps. This guide containsinstructions for using Oracle One–Hour Install and lists the tasks youneed to perform to finish your installation. You should use this guidein conjunction with individual product user guides andimplementation guides.

Upgrading Oracle Applications

Refer to this guide if you are upgrading your Oracle ApplicationsRelease 10.7 or Release 11.0 products to Release 11i. This guidedescribes the upgrade process in general and lists database upgradeand product–specific upgrade tasks. You must be at either Release 10.7(NCA, SmartClient, or character mode) or Release 11.0 to upgrade toRelease 11i. You cannot upgrade to Release 11i directly from releasesprior to 10.7.

Using the AD Utilities

Use this guide to help you run the various AD utilities, such asAutoInstall, AutoPatch, AD Administration, AD Controller, Relink,and others. It contains how–to steps, screenshots, and otherinformation that you need to run the AD utilities.

xxviiPreface

Oracle Applications Product Update Notes

Use this guide as a reference if you are responsible for upgrading aninstallation of Oracle Applications. It provides a history of the changesto individual Oracle Applications products between Release 11.0 andRelease 11i. It includes new features and enhancements and changesmade to database objects, profile options, and seed data for thisinterval.

Oracle Applications System Administrator’s Guide

This guide provides planning and reference information for the OracleApplications System Administrator. It contains information on how todefine security, customize menus and online help, and manageprocessing.

Oracle Receivables Applications Technical Reference Manual

The Oracle Receivables Applications Technical Reference Manual containsdatabase diagrams and a detailed description of Oracle Receivablesand related applications database tables, forms, reports, and programs.This information helps you convert data from your existingapplications, integrate Oracle Receivables with non–Oracleapplications, and write custom reports for Oracle Receivables.

You can order a technical reference manual for any product you havelicensed. Technical reference manuals are available in paper formatonly.

Oracle Workflow Guide

This guide explains how to define new workflow business processes aswell as customize existing Oracle Applications–embedded workflowprocesses. You also use this guide to complete the setup stepsnecessary for any Oracle Applications product that includesworkflow–enabled processes.

xxviii Oracle Receivables User Guide

Training and Support

Training

We offer a complete set of training courses to help you and your staffmaster Oracle Applications. We can help you develop a training planthat provides thorough training for both your project team and yourend users. We will work with you to organize courses appropriate toyour job or area of responsibility.

Training professionals can show you how to plan your trainingthroughout the implementation process so that the right amount ofinformation is delivered to key people when they need it the most. Youcan attend courses at any one of our many Educational Centers, or youcan arrange for our trainers to teach at your facility. We also offer Netclasses, where training is delivered over the Internet, and manymultimedia–based courses on CD. In addition, we can tailor standardcourses or develop custom courses to meet your needs.

Support

From on–site support to central support, our team of experiencedprofessionals provides the help and information you need to keepOracle Receivables working for you. This team includes your TechnicalRepresentative, Account Manager, and Oracle’s large staff ofconsultants and support specialists with expertise in your businessarea, managing an Oracle server, and your hardware and softwareenvironment.

xxixPreface

Do Not Use Database Tools to Modify Oracle Applications Data

We STRONGLY RECOMMEND that you never use SQL*Plus, OracleData Browser, database triggers, or any other tool to modify OracleApplications tables, unless we tell you to do so in our guides.

Oracle provides powerful tools you can use to create, store, change,retrieve, and maintain information in an Oracle database. But if youuse Oracle tools such as SQL*Plus to modify Oracle Applications data,you risk destroying the integrity of your data and you lose the ability toaudit changes to your data.

Because Oracle Applications tables are interrelated, any change youmake using an Oracle Applications form can update many tables atonce. But when you modify Oracle Applications data using anythingother than Oracle Applications forms, you might change a row in onetable without making corresponding changes in related tables. If yourtables get out of synchronization with each other, you risk retrievingerroneous information and unpredictable results throughout OracleApplications.

When you use Oracle Applications forms to modify your data, OracleApplications automatically checks that your changes are valid. OracleApplications also keeps track of who changes information. But if youenter information into database tables using database tools, you maystore invalid information. You also lose the ability to track who haschanged your information because SQL*Plus and other database toolsdo not keep a record of changes.

xxx Oracle Receivables User Guide

About Oracle

Oracle Corporation develops and markets an integrated line ofsoftware products for database management, applicationsdevelopment, decision support and office automation, as well as OracleApplications. Oracle Applications provides the E–business Suite, afully integrated suite of more than 70 software modules for financialmanagement, Internet procurement, business intelligence, supply chainmanagement, manufacturing, project systems, human resources andsales and service management.

Oracle products are available for mainframes, minicomputers, personalcomputers, network computers, and personal digital assistants,enabling organizations to integrate different computers, differentoperating systems, different networks, and even different databasemanagement systems, into a single, unified computing and informationresource.

Oracle is the world’s leading supplier of software for informationmanagement, and the world’s second largest software company. Oracleoffers its database, tools, and application products, along with relatedconsulting, education and support services, in over 145 countriesaround the world.

Your Feedback

Thank you for using Oracle Receivables and this user guide.

We value your comments and feedback. This guide contains aReader’s Comment Form you can use to explain what you like ordislike about Oracle Receivables or this user guide. Mail yourcomments to the following address or call us directly at (650) 506–7000.

Oracle Applications Documentation ManagerOracle Corporation500 Oracle ParkwayRedwood Shores, CA 94065U.S.A.

Or, send electronic mail to [email protected].

C H A P T E R

1T

1 – 1Overview of Oracle Receivables

Overview of OracleReceivables

his chapter provides a short introduction to the graphical userinterface (GUI) available with Oracle Receivables as well as a detaileddescription of the three Oracle Receivables workbenches.

1 – 2 Oracle Receivables User Guide

Receivables Workbenches

Oracle Receivables provides three integrated workbenches that you canuse to perform most of your day–to–day Accounts Receivableoperations. You can use the Receipts Workbench to perform most ofyour receipt–related tasks and the Transactions Workbench to processyour invoices, debit memos, credit memos, on–account credits,chargebacks, and adjustments. The Collections Workbench lets youreview customer accounts and perform collection activities such asrecording customer calls and printing dunning letters.

Each workbench lets you find critical information in a flexible way, seethe results in your defined format, and selectively take appropriateaction. For example, in the Transactions Workbench, you can querytransactions based on the bill–to or ship–to customer, currency,transaction number , or General Ledger date. You can then reviewfinancial, application, and installment information, performadjustments, create a credit memo, or complete the transaction. All ofthe windows you need are accessible from just one window, so you canquery a transaction once then perform several operations withouthaving to find it again.

Function Security

You may not have access to every window, button, or tabbed regionwithin a workbench. This is because your system administrator maybe using Function Security to prevent users with your responsibilityfrom performing specific Receivables operations. For example, yourresponsibility might allow you to enter receipts but prevent you fromdeleting them. For more information, see: Function Security in OracleReceivables: page B – 2.

Folders

Several of the windows in the Receivables workbenches are folders.Folders let you choose which fields you want to view and where theyappear in a window. You can tell if a window is a folder if an openfolder icon appears at the top left portion of the window. Additionally,if the profile option Flexview: Allow Customization is set to Yes, youcan save your customizations to a particular window to quicklyretrieve that subset of records later. You can modify the appearance ofa folder by choosing options on the Folder menu.

For more information, see: Customizing the Presentation of Data in aFolder (Oracle Applications User’s Guide).


Summary and Detail Windows

The Receipts and Transactions workbenches let you view records one ata time or as a group. Detail windows display only one receipt ortransaction at a time, but provide more information about the recordbecause they contain more fields and tabbed regions. Summarywindows, by contrast, can display multiple records at once but requirethat you ”drill down” to the detail window to view additionalinformation about the current record. Following is a list of theavailable detail and summary windows within the ReceivablesWorkbenches:

• Receipts Workbench: Receipts, Receipts Summary, ReceiptBatches and Receipt Batches Summary

• Transactions Workbench: Transactions and TransactionsSummary, Transactions Batches and Transaction BatchesSummary

• Remittances / Remittances Summary

Find Windows

Find windows are available within each of the Receivablesworkbenches. These windows let you search for information based ona specific set of criteria that you specify. For example, the FindTransactions window lets you search for multiple records by entering arange of transaction numbers, dates, batches, or transaction types. Youcan also retrieve a single record by entering a specific document ortransaction number. You can access Find windows from the Querymenu.

List of Values

The list of values is a powerful, time saving feature that lets you choosevalid data for a field from a predefined list. If the lamp appearswhen your cursor is in a field, you can choose the List of Values icon toview a list of valid entries for that field. Simply click on the value youwant; Receivables enters the data you selected and moves the cursor tothe next field in the window.

Tools menu

In the Receipts and Transactions Workbenches, the Tools pulldownmenu lets you perform operations in addition to those provided by theaction buttons. For example, in the Receipts Workbench, you can viewthe sum of multiple receipts in the Receipt Totals window, and review


the functional currency gain or loss resulting from a currency exchangerate adjustment in the Receipt History window.

In the Transactions Workbench, the Tools menu provides access tofunctions that are not accessible via action buttons. For example, in theTransactions window there is no Copy button, but you can still copy atransaction by choosing Copy To from the Tools menu. Similarly, theBalances button does not appear in the Transactions Summary window,but you can display the Transaction Balances window by choosingBalances from the Tools menu.

View Accounting Windows

In the Receipts and Transactions workbenches you can view the detailaccounting lines for an item in the form of a balanced accounting entry(i.e., debits equal credits) by choosing View Accounting from the Toolsmenu. You can also choose to view the detail accounting as t–accounts.Use these features to see how a transaction affects the account balancesin your general ledger.

Note: You can also view detail accounting lines foradjustments from the Adjustments window.

See Also

Receipts Workbench: page 1 – 5

Transactions Workbench: page 1 – 10

Collections Workbench: page 1 – 15


Receipts Workbench

Use the Receipts Workbench to create receipt batches and enter, apply,reverse, reapply, and delete individual receipts. You can enter receiptsmanually, import them using AutoLockbox, or create themautomatically. You can also use this workbench to clear or riskeliminate factored receipts, remit automatic receipts, create chargebacksand adjustments, and submit Post QuickCash to automatically updateyour customer’s account balance.

Default Attributes

When you enter receipts individually, Receivables provides defaultvalues for the following attributes in the Receipts and ReceiptsSummary windows:

• Currency

• Deposit Date

• Maturity Date

• GL Date

• Receipt Date

• Receipt Type

When you enter receipts as part of a batch, receipts that you enterinherit the following attributes, in addition to those listed above:

• Payment method

• Receipt class

You can also set up default values for new receipt batches. Forexample, you define the batch source ’Standard’ and set AutomaticBatch Numbering to Yes for this source. You also set the profile optionAR: Receipt Batch Source to ’Standard’ (see below). Then, when youcreate a new batch, Receivables uses Standard Source as the defaultbatch source and automatically generates a unique batch number whenyou save.

Other profile options that you can setup to provide default values inthe Receipts Workbench include:

• AR: Default Exchange Rate Type: This option determines thedefault value for the exchange rate type that appears in theexchange rate window of the Receipts and Receipts Summarywindows. Valid values are Corporate Exchange Rate, SpotExchange Rate, and User Specified Rate.


• AR: Receipt Batch Source: This option determines the defaultreceipt batch source in the Receipts and Receipt Batcheswindows.

For more information, see: Overview of Receivables User ProfileOptions: page A – 4.

Folder Windows

The following windows in the Receipts Workbench are Folderwindows. You can customize the appearance of these windows byselecting options from the Folder menu:

• Applications

• Lockbox Transmission Data

• QuickCash

• Receipt Batches Summary

• Receipts Summary

• Remittances Summary


Figure 1 – 1 Receipts Workbench

Refer to the table below to help you use the Receipts Workbench andthe corresponding Receivables documentation more effectively. An NAin the Window/ tabbed region column indicates that thedocumentation for that topic is an essay or general description of thefeature; therefore, the corresponding window name is not applicable.


Topic Section/Task Window/tabbed region

Adjustments Create an Adjustment: page 5 – 47 Applications window, choosethe Adjustments button.

Applying Receipts Apply Receipts: page 5 – 11 Receipts or Receipts Summarywindow

ApprovingRemittances

Approve Remittance Batches:page 5 – 223

Remittances window

AutoCash AutoCash: page 5 – 167 NA

AutoLockbox Using AutoLockbox: page 5 – 86

Running AutoLockbox: page5 – 140

Submit Lockbox Processingwindow

Create Automatic Receipts: page5 – 194

Automatically Create RemittanceBatches: page 5 – 217

Automatically Select Transactionsfor Application (Mass Applybutton): page 5 – 11

Approve Automatic Receipts:page 5 – 201

Format Automatic Receipts: page5 – 203

Manually Enter AutomaticReceipts: page 5 – 199

Confirm Automatic Receipts: page5 – 205

Receipt Batches window

Remittances window

Applications widow



Receipts window

Receipts or Receipts Summarywindow

Batch Batching Receipts for Easy Entryand Retrieval: page 5 – 62

Receipt Batches or ReceiptBatches Summary window

Chargebacks Chargebacks and Adjustments:page 5 – 45

Applications window, choosethe Chargebacks button.

Clearing Receipts Automatic Clearing for Receipts:page 5 – 227

Run Automatic Clearingwindow

Confirming AutomaticReceipts

Confirm Automatic Receipts: page5 – 205

Receipts or Receipts Summarywindow

Discounts Discounts: page 5 – 178 NA

Entering Receipts Enter Receipts: page 5 – 2 Receipts; or Receipts Summarywindow

Factoring Remittances Factor Remittances: page 5 – 215 Remittances

Formatting AutomaticReceipts

Format Automatic Receipts: page5 – 203


Table 1 – 1 (Page 1 of 2)


Window/tabbed regionSection/TaskTopic

Formatting RemittanceBatches

Format Remittance Layouts: page5 – 212

Remittances window

Lockbox Using AutoLockbox: page 5 – 86

Running AutoLockbox: page5 – 140

Submit Lockbox Processingwindow

Maintaining LockboxTransmission

Maintain Lockbox Transmission:page 5 – 150

Lockbox Transmission Data

Note Receivable Create a Note Receivable: page5 – 76

Receipts window

Post QuickCash Post QuickCash: page 5 – 163 Receipt Batches Summarywindow

QuickCash QuickCash: page 5 – 155 Receipt Batches window

Reapplying Receipts Reapply Receipts: page 5 – 57 Applications window

Reconciling Receipts Reconcile Receipts: page 5 – 231 Reconcile Bank Statementswindow (Oracle CashManagement)

Remitting Receipts Create Remittance Batches: page5 – 211

Remittances window

Remittances Create Remittance Batches: page5 – 217

Format Remittance Layouts: page5 – 212

Approve Remittance Batches:page 5 – 223

Remittances window

NA

Remittances window

Reversing Receipts Reverse Receipts: page 5 – 53 Receipts or Receipts Summarywindow

Reviewing Receiptsand Applications

Review Receipts andApplications: page 5 – 59

Applications window

Risk EliminatingFactored Receipts

Automatic Clearing for Receipts:page 5 – 227

Run Automatic Clearingwindow

Transmission History Viewing Lockbox TransmissionHistory: page 5 – 153

Transmission History window

Table 1 – 1 (Page 2 of 2)


See Also

Transactions Workbench: page 1 – 10

Collections Workbench: page 1 – 15

Transactions Workbench

Use the Transactions Workbench to create new and update existinginvoices, debit memos, credit memos, on–account credits, chargebacks,and commitments within Receivables. You can also use this workbenchto enter, review, or complete transactions, copy invoices, createadjustments, credit transactions, and review invoice installments.

Default Attributes

When you enter transactions individually, Receivables provides defaultvalues for the following attributes in the Transactions and theTransactions Summary windows:

• Date

• Currency

You can also define the profile option AR: Transaction Batch Source toprovide a default batch source for your transactions. This profileoption determines the value of the Batch field in the Transactions,Transactions Summary, Transaction Batches, Transaction BatchesSummary, and Credit Transactions windows.

Folder Windows

The following windows in the Transactions Workbench are Folderwindows. You can customize the appearance of these windows byselecting options from the Folder menu:

• Lines

• Transaction Batches Summary

• Transactions Summary


Figure 1 – 2 Transactons Workbench

Refer to the table below to help you use the Transactions Workbenchand the corresponding Receivables documentation more effectively.An NA (not applicable) in the Window/ tabbed region columnindicates that the documentation for that topic is an overview ortopical essay.

Topic Section/Task Window/tabbed region

Accounting Review Accounting Information:page 6 – 15

Accounting for Transactions: page7 – 30

Accounting window

NA

Adjustments About Adjustments: page 6 – 303

Enter Manual Adjustments: page6 – 306

Create Automatic Adjustments:page 6 – 308

NA

Adjustments window

Create AutoAdjustments window


Window/tabbed regionSection/TaskTopic

Addresses Define Remit To Addresses: page2 – 175

Remit To Addresses window

AutoAccounting Using AutoAccounting: page6 – 326

Define AutoAccounting: page2 – 57

NA

AutoAccounting window

AutoInvoice Import Transactions UsingAutoInvoice: page 6 – 237

Overview of AutoInvoice: page6 – 188

Run AutoInvoice window

NA

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