Online ServiceS · your claim activity Claim search Set up your search preferences by dependent(s),...
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ONLINE SERVICES A quick guide for members
Transcript of Online ServiceS · your claim activity Claim search Set up your search preferences by dependent(s),...
Online ServiceSA quick guide for members
Find what you need at umr.com
Getting your benefits information is easy using umr.com. You’ll be able to find everything you’re looking for in no time!
If you have previously registered, enter your username or password here
If you have not registered, click the New user? Register here.
www.umr.com
© 2014 United HealthCare Services, Inc. UM0345 No part of this document may be reproduced without permission.
Personal home pageThe place to find what you’ll use the most
myMenuOne-click access to claims, coverage and other resources
I need to...Another easy way to find what you want fast
Benefits snapshot A short summary of your benefits
Shortcuts Simple icons for quick access to key resources and information
Update your information Select either the Other Insurance or Accident Details icon and follow the prompts to update your information. It’s that easy!
www.umr.com
© 2014 United HealthCare Services, Inc. UM0346 No part of this document may be reproduced without permission.
ClaimsA paper-free and pain-free way to view your claim activity
Claim search Set up your search preferences by dependent(s), claim type, time period and status Claim search
results Shows the member name(s), claim type, time period and status you selected
Claim activity Find out how many claims have been processed, how many are in process and if any require more action. Also shows the amount the plan paid, what you may owe (if anything) and provides a link to your explanation of benefits (EOB).
Shortcuts Provides quick access to details, such as how your health care dollars are being spent, your monthly statements and medical claim submission information.
www.umr.com
© 2014 United HealthCare Services, Inc. UM0347 No part of this document may be reproduced without permission.
Benefits & coverageAn at-a-glance summary of your plan
Benefit search Set up your search preferences by dependent(s), coverage type, network level and coverage period Benefit search
results Shows the member name(s), coverage type, network level and coverage period you selected
Benefit summary Shows all your benefit information, including copays, coverages and how much you have paid toward deductibles and out-of-pocket maximums
www.umr.com
© 2014 United HealthCare Services, Inc. UM0348-CPS No part of this document may be reproduced without permission.
Health centerResources to help you make healthier decisions
Getting care Find a provider, get first aid information, explore health education tools and learn when to seek emergency care vs. urgent or traditional care
Healthy living tipsExplore videos and health articles, learn about preventive care, find health tracking apps and step-by-step instructions to realize your own health vision www.umr.com
© 2014 United HealthCare Services, Inc. UM0350 No part of this document may be reproduced without permission.
PharmacyAccess to your prescription information
Through our partnership with OptumRx, we are able to provide you with direct access to your prescription information from the UMR portal.
Click here to:• Locate a pharmacy• Manage your account• Learn more about general health topics• Shop for over-the-counter products • Get the help you need or contact us
www.umr.com
© 2014 United HealthCare Services, Inc. UM0351 No part of this document may be reproduced without permission.
ID cardCopy, order or fax in an instant
I want toAllows you to easily order an ID card or fax a copy of your ID card View your ID card
Shows all the details of everything that is included on the front and back of your ID card, including your member ID, group number and customer service number (located on the back)
www.umr.com
© 2014 United HealthCare Services, Inc. UM0352 No part of this document may be reproduced without permission.
Mobile WebAccess to your health benefits anywhere, anytime using your mobile phone browser.
Just use the same username and password that you use on our full site. What’s even better — there’s no app to download, nothing to install, no waiting.
Find a providerNeed to find a doctor fast? Access an alphabetical listing of network providers without logging in.
Log inLog in here to get instant access to all our mobile inquiry tools. Look up claims
Look up a claim for yourself or an authorized dependent.
Need help?Click the question mark any time you are confused about a term or benefit and get an explanation.
Check your benefitsView medical and/or dental benefits, as well as persons covered.
View, scan or fax your ID cardView your ID card, allow your provider to scan the on-screen bar code for instant access to your benefit information and/or fax a copy to a provider.
Find a providerFind an in-network provider while you are “on the go”.
Access account balances Look up balances for your special accounts.
Simplified navigationHome – Return to the main menu.Menu – Display the menu.Gear – Log out or learn more about
UMR and our mobile site.What’s new Find out about new tools and information to help you live a healthier life.
Note: The images above reflect available features within our mobile site. These features may or may not be available to all users depending on your individual and/or company benefits.
© 2014 United HealthCare Services, Inc. UM1064 No part of this document may be reproduced without permission.
© 2014 United HealthCare Services, Inc. UM1064 No part of this document may be reproduced without permission.
Return Home
Search
Where does it hurt?
This tool will help you to decide whether to treat at home or see a doctor. Each topic addresses possible causes of the symptom, how to self treat, when it is an emergency, when you should call a doctor, and how to prevent it in the future - all in one easy step. Click a region of the body to begin.
HealthSearch
Health GuideHealth EncyclopediaSpanish Health EncyclopediaIn-Depth Health ReportsCare GuidesLab TestsSpanish Lab TestsSurgeries & ProceduresSpanish Surgeries & ProceduresAnimation PlayerThe Body GuideHeart CenterCancer CenterOrthopedic CenterWomen's CenterPediatric Center
Drug GuideDrugNotesSpanish DrugNotesDetailed Drug InformationDrug Interaction ToolDrug ImagesAlternative MedicineFDA Drug Approvals
Health ToolsHealth Risk AssessmentsDecision AssistSymptom NavigatorWellness CalculatorsPregnancy CenterSpanish Pregnancy CenterClinical Trials News
More FeaturesPrinter-friendly Version
© 1997- 2012 All rights reserved.
Page 1 of 1Consumer Advantage Health Education Library Demo
6/27/2012http://consumeradv.adam.com/content.aspx?productId=44&pid=44&gid=000001
Over 1,600 diseases and conditions are covered in male, female, adult
and child views.
Return Home
Search
Where does it hurt?
This tool will help you to decide whether to treat at home or see a doctor. Each topic addresses possible causes of the symptom, how to self treat, when it is an emergency, when you should call a doctor, and how to prevent it in the future - all in one easy step. Click a region of the body to begin.
HealthSearch
Health GuideHealth EncyclopediaSpanish Health EncyclopediaIn-Depth Health ReportsCare GuidesLab TestsSpanish Lab TestsSurgeries & ProceduresSpanish Surgeries & ProceduresAnimation PlayerThe Body GuideHeart CenterCancer CenterOrthopedic CenterWomen's CenterPediatric Center
Drug GuideDrugNotesSpanish DrugNotesDetailed Drug InformationDrug Interaction ToolDrug ImagesAlternative MedicineFDA Drug Approvals
Health ToolsHealth Risk AssessmentsDecision AssistSymptom NavigatorWellness CalculatorsPregnancy CenterSpanish Pregnancy CenterClinical Trials News
More FeaturesPrinter-friendly Version
© 1997- 2012 All rights reserved.
Page 1 of 1Consumer Advantage Health Education Library Demo
6/27/2012http://consumeradv.adam.com/content.aspx?productId=44&pid=44&gid=000001
Just click on an area of the body or select from a list of nearly 300 symptoms to
quickly find what you need to know
Health Education LibraryYour key to better health information
There are articles, images, videos and other visuals on diseases, conditions, symptoms, medications, injuries, surgeries, procedures and preventive health tips. This wealth of health knowledge comes in a variety of forms, including:
• A.D.A.M. Health Multimedia Encyclopedia• Care Guides• DrugNotes• Drug Interactions• Symptom Navigator
www.umr.com
Health education library
Its easy to get started. Just look for the Health education library tile on your personal home page
© 2014 United HealthCare Services, Inc. UM1065 No part of this document may be reproduced without permission.
Health Plan Cost EstimatorYour doorway to comparing health plan options
The Health Plan Cost Estimator is the first step to better health plan comparison shopping. It’s perfect for making pre-enrollment plan decisions.
www.umr.com
Plancost estimator
Its easy to get started. Just look for the Plan cost estimator tile on your personal home page
Health Plan Cost Estimator
https://www.pcestimator.com/Estimate/Estimates[5/22/2012 12:43:49 PM]
Health Care Plan Cost Estimates: View your health care plan expenses and estimates.
Health Care Plan Cost Estimates Instructions - IMPORTANTStep 1 - Review/edit your Family Financial Selections.
For each Plan offered:Step 2 - Review your Employee Plan & Healthcare Usage Costs.Step 3 - Enter your Healthcare Account Contributions.Step 4 - Review your Plan Cost Summaries and Per Paycheck Deductions.
ThenStep 5 - Determine the plan that is most appropriate for your family.
* As needed, view plan and estimate details, download plan summaries, or add your own plan estimate.
Disclaimer Glossary FAQs Privacy & Security Feedback Help/Support
Log Out »
Show Me How it Works
» Health Care Plan EstimatesUsing Out-Of-Network Physicians & Facilities Only
» Health Care Plan EstimatesUsing In-Network Physicians & Facilities Only
Your Family Financial SelectionsYou must review and adjust the following selections to accurately reflect your family finances. These figures are used to calculate Health Account
Contributions and Tax Savings and determine your Payroll Deductions for Annual Health Plan costs.
* = Required
Income Tax FilingStatus *
Married Filing Jointly
Annual TaxableIncome *
$69,001 – 139,350
PayrollPeriod *
Bi-Weekly
Misc MedicalExpenses$
Update »
Help Understanding These Terms
Employee Plan & Healthcare UsageCosts
Employee Plan Premium
Employee Healthcare Usage Costs
Employer Health AccountContributions
Total Annual Employee HealthcareCosts
Employee Healthcare AccountContributions & Tax Savings
Health Account Calculator Instructions
1. What is a Healthcare SpendingAccount?
2. What does Tax Filing Status mean?
3. What are ‘Healthcare Costs’ &‘Miscellaneous Medical Expenses’?
4. What are ‘Current HSA Balance’ and‘HSA/FSA Calculator Balance’?
5. What are ‘Contribution Amount’ & ‘Tax
$0
$200
$0
$200
Health Savings AccountCalculator
Template 1- HSAEstimate Details
HSA ContributionAmount:
HSA Tax Savings:
$0
$200
$0
$200
Flexible Savings AccountCalculator
Template 2- HRAEstimate Details
FSA Contribution Amount:
FSA Tax Savings:
$0
$200
$0
$200
Flexible Savings AccountCalculator
Template 3 - FSAEstimate Details
FSA Contribution Amount:
FSA Tax Savings:
What's this
for?
Married Filing Jointly $69,001 – 139,350 Bi-Weekly 0
$0
$0
$0
$0
$0
$0
Compare premiums, health
care usage costs, employer
contributions
Calculate and optimize account contributions
and tax savings Health Plan Cost Estimator
https://www.pcestimator.com/Estimate/Estimates[5/22/2012 12:43:49 PM]
© 2009 OptumHealth, Inc. All Rights Reserved :: Disclaimer | Glossary | FAQs | Privacy & Security | Feedback | Help/Support
Summary of Plan Costs & Contributions
Annual Plan Costs for Comparison
Per Paycheck Deductions to PayAnnual Plan Costs
Savings’?
$200
$0Bi-Weekly
Help Determine YourContribution Amount
HSA funds may be used to payeligible health expenses now orin future years.
$200
$0Bi-Weekly
Help Determine YourContribution Amount
FSA funds may be used to payeligible health expenses for thecurrent year only. You forfeitany unused amount.
$200
$0Bi-Weekly
Help Determine YourContribution Amount
FSA funds may be used to payeligible health expenses for thecurrent year only. You forfeitany unused amount.
Add Your Own Plan Estimate » Print Plan Estimates »
» How to Use Annual Plan Totals
» How to Use
Paycheck Totals Print estimates, download plan summaries or add your own plan estimate
Compare annual plan costs and per-paycheck contributions
© 2014 United HealthCare Services, Inc. UM1066 No part of this document may be reproduced without permission.
Treatment Cost CalculatorYour window to better cost transparency
View your cost estimateSee an estimate for your treatment as well as your likely out-of-pocket cost
The Treatment Cost Calculator offers cost estimates for specific health care services. The estimates are based on the claim experiences of more than 30 million Americans.
www.umr.com
Its easy to get started. Just look for the Health cost estimator tile on your personal home page
Healthcost estimator
© 2014 United HealthCare Services, Inc. UM1067 No part of this document may be reproduced without permission.
myHCE allows you to research treatment options and learn about the recommended care and estimated costs associated with your selected treatment option. You can even access quality and efficiency measurements for participating providers.
myHealthcare Cost Estimator (myHCE)Your window to cost transparency and quality care
View your final cost estimateYou can get an estimate based on your location, provider and remaining out-of-pocket cost.
www.umr.com
Healthcost estimator
Its easy to get started. Just look for the Health cost estimator tile on your personal home page
© 2014 United HealthCare Services, Inc. UM1068 No part of this document may be reproduced without permission.
© 2014 United HealthCare Services, Inc. UM0344-CPS 0414
No part of this document may be reproduced without permission.
