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    OFFICE 365GUIDE FOR ROLL-OUT

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    Contents

    1 WHAT ARE THE STEPS YOU NEED TO TAKE WHEN STARTING TO USEOFFICE 365 3

    2 USER NAME AND PASSWORD 4

    3 STEP 1: LOGGING INTO OFFICE 365 PORTAL TO TEST YOUR PASSWORD 4

    4 STEP 2: REPLICATE LOTUS NOTES 5

    5 STEP 3: CREATE YOUR OUTLOOK PROFILE 6

    5.1 Create the Outlook files folder on your workstation for the data to be transferred 10

    6 STEP 4: TRANSFER YOUR DATA FROM LOTUS NOTES TO OUTLOOK 11

    6.1 Start the SysTools Export Notes 12

    6.2 Start transferring data from your Lotus Notes mailbox to Outlook 126.3 Select the way you want to transfer your emails and calendar entries 156.3.1 Path 1: Transfer your emails and calendar entries in one file 156.3.2 Path 2: Transfer your emails and calendar entries in separate files 18

    6.4 Export your contacts 236.5 Exporting archives 276.6 Open the converted .pst email file in Outlook 276.6.1 Path 1: Open your email and calendar file 276.6.2 Path 2: Open your email file and import your calendar entries 30

    6.7 Import your contacts to Outlook 346.8 Please note these things after the data transfer 37

    7 STEP 5: LOGGING IN TO LYNC FOR THE FIRST TIME 37

    8 MOBILE DEVICES 38

    9 FOR MORE INFORMATION AND HELP 38

    9.1 Training 389.2 Technical support 38

    10 EXTRA ADVISE 39

    10.1 Set your Windows password for Office 365 (in case your password did not work) 3910.2 If the AppData folder is hidden 4110.3 How to find the Lotus Notes archive location 41

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    1 WHAT ARE THE STEPS YOU NEED TO TAKE WHEN STARTING TO USE OFFICE365

    STEP 5:

    Open Lync 2013 and follow the startup wizard - you may start using Lync.

    STEP 4:

    Transfer your personal data such as emails, calendar entries and contacts.

    (NOTE: Choose either Path 1 or Path 2 depending on the amount of the calendar

    entries you want to transfer.)

    STEP 3:

    Open Outlook 2010 and follow the startup wizard - you will get yourempty mailbox and calendar. You may start sending and receiving emails

    immediately.

    STEP 2:

    Make sure that your Lotus Notes mailbox has been copied to your localworkstation so that the data can be transferred to Outlook

    STEP 1:Open the Office 365 Portal on your browser to test your password - here

    you will find your webmail, SkydrivePro and Yammer.

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    2 USER NAME AND PASSWORD

    User name: internet email address [email protected]

    Password: Windows password

    Your Office 365 username is your internet email address, usually is it in the format

    [email protected].

    Your Office 365 password is the same as your Windows password. It is the same password that

    you use when logging in to your workstation.

    This means that when you change your Windows password, your Office 365 password will

    change automatically.

    Please note, that the requirements for the Windows (and Office 365) password are the following:

    min 8 characters

    should include 3 of the following four:o small letters, capital letters, numbers, special characters

    it cantbe a persons name or a recognizable word

    3 STEP 1:LOGGING INTO OFFICE 365 PORTAL TO TEST YOUR PASSWORD

    You can access your e-mail, calendar and contacts, your personal SkyDrive Pro site and your

    Office 365 user settings on any computer connected to the web.

    To go into the Office 365 portal just open a browser and go to

    https://portal.microsoftonline.com.

    If your password is not correct and you cant log in, please move to chapter10.1:Set your

    Windows password.

    In the portal, go to Outlook and if the system asks you for the language and time zone settings,

    set your language to English and your time zone to your local time zone.

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://portal.microsoftonline.com/https://portal.microsoftonline.com/mailto:[email protected]:[email protected]
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    Now you may move to Step 2.

    4 STEP 2: REPLICATE LOTUS NOTES

    In this step you make sure that when you copy the selected contents of your Lotus Notes mailbox

    to your new Outlook mailbox (later in Step 4), all of the data will be available. In other words,

    you make sure that the local copy is up-to-date.

    In case your workstation memory is full, please free some space or contact IT Service Desk for

    assistance.

    Open your Lotus Notes mailbox and do the following steps:

    1. Check that you have proper settings for location, see the info in right bottom corner of your

    Notes client, you should have Office (Network)selected (or Online).

    2. Then depending on your screen, select either Openand then Replicate and Sync

    or Replicate and Syncfrom the left side of your screen

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    3. Then see that the email replication is checked and click Start Now

    4. Wait until you get the message in left bottom corner for the replication to be finished

    Now your workstation has a local copy of the data in your Lotus Notes mailbox. Later (in the

    Step 4) you may use the SysExport Tool to export the data into a format that your Outlook may

    understand.

    5 STEP 3: CREATE YOUR OUTLOOK PROFILE

    In this step you open Outlook in your workstation for the first time and create your Outlook

    profile. You may choose the option for your computer to remember your credentials, so that

    when you open your computer you do not have to re-enter your passwords anymore when using

    Outlook.

    Microsoft Outlook 2010 can be found in All programsunder Microsoft Officesection.

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    Note:If you have used Outlook before on your computer for old or private email, then you will

    not get the first time startup screen.

    Open Outlook and go to File menu and select InfoandAdd Account.

    When you start Microsoft Outlook for the first time, you will be asked if you want to make

    Outlook your default e-mail program. Click Yes.

    Please note that this screen may also appear later during the Microsoft Outlook Startup wizard,

    i.e. the screens below may appear in different order in your computer than in this guide.

    Then you will be taken to the Microsoft Outlook 2010 Startup wizard as shown in the following

    screen.

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    Click Nextto start creating your Outlook profile.

    The wizard will display the Account configuration screen asking you whether you would like to

    configure an E-mail account.

    Select Yesand then click Next.

    The wizard will display the Add New Account screen. Your name (last name, fist name) and e-

    mail address are pre-filled in. Leave the other options empty. Click Next.

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    Logging into your account will take some minutes. You may need to enter your password during

    the process. Remember to tick the Remember my credentialsoption if you do not want to re-

    enter your password every time you log in to Outlook.

    When you are logged in successfully, you will see the final screen.

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    When you click Finish, Outlook will open and show your empty e-mail box.

    ***********************************************************************

    TIP:Find Help when using Outlook in the top right corner of your screen or by clicking F1.

    ***********************************************************************

    5.1 Create the Outlook files folder on your workstation for the data to be transferred

    Now that you have opened your Outlook, you will create the folder where the files that you

    transfer from Lotus Notes can be stored.

    Open FileOpenOpen Outlook Data File.

    When the screen below is open, click Cancel. You dont have any documents in the folder butnow you have created the Outlook Files folder to your computer, where you can store your

    .pst files that you will create in step 4.

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    6 STEP 4: TRANSFER YOUR DATA FROM LOTUS NOTES TO OUTLOOK

    In this step you are able to choose the data that you will transfer from Lotus Notes to the

    Outlook mailbox. The data file will be converted from a .nsf file to a .pst file. .pst file is the format

    Outlook understands.

    Please keep in mind that all of your data will still be accessible through Lotus Notes as well. The

    more data you transfer the longer it will take.

    Use the SysTools Export Notes toolon your own workstation to move your personal data, such

    as your e-mails and contacts, from Lotus Notes to Outlook. This program has been installed to

    your computer with your new Outlook and Lync programs. In case you cant find the program

    from your Start menu, please contact the IT Service Desk.

    You may choose the way how you wish to transfer your data. There are two optional paths

    marked with red and blue colours that you may follow.

    Simple and quick way to transfer your data (Path 1 in section 6.3.1 and 6.6.1)this way you

    will get your Lotus Notes calendar entries to a dedicated calendar in your Outlook, and you will

    be able to view it side by side with your Outlook calendar. You might want to choose this way in

    case you dontwant to transfer a large amount of calendar entries.

    OR

    A slightly more time consuming way of transferring the data (Path 2 in section 6.3.2 and 6.6.2).

    This way you will get to import all of your calendar entries (also from the past) to your Outlook

    calendar. You might want to choose this way if you want to transfer a large amount of calendar

    entries. Please keep in mind that some of the data in the calendar entries will be lost during the

    transfer. For this reason, if you need to change a calendar entry, it is best to cancel that entry

    and create a new one in Outlook.

    The data will be transferred in two or three different files depending on the path that you

    choose. In the first path, the emails and calendar entries are transferred in one file and the

    contacts in another. In the second path, the emails, calendar entries and contacts will be

    transferred separately to ensure that the data will be accessible with the Outlook tools. In

    addition to this, you may transfer you email archives separately.

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    6.1 Start the SysTools Export Notes

    Regardless of which path you chose, you will need to follow these instructions first.

    1. Close both Lotus Notes and Outlook email.

    2. Start the SysTools Export Notes tool.

    You can find the tool in the Start menu.

    Once you start the tool, it will ask you to enter your Lotus Notes password.

    Type in the password that you normally use when logging in into Lotus Notes and click OK.

    If the status of all the components checked is green, you can continue by clicking OK.

    If the status of all the components checked is NOT GREEN,

    first check that both Outlook and Lotus Notes are closed if it does not help

    contact the IT Service desk.

    6.2 Start transferring data from your Lotus Notes mailbox to Outlook

    Click the Exportbutton.

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    Then open AppData. The AppData folder may be hidden. In case it is hidden, go to chapter10.2.

    Then open Local Lotus Notes Data Mail and follow the path forward (the exact

    path depends on your organisation) to find your .nsf file.

    Select the file named .nsf.

    In case there are several files in the location, the one with your user name is your mail file and

    the other ones are the archives. All of your archives may be transferred separately or you may

    leave them to Lotus Notes.

    Now click Open.

    The tool will show you the selected file name:

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    Make sure that the option MS Outlook 2003/2007 (UNICODE Format) is selected (see the

    screenshot above), and click Next.

    The tool will display the Select Criteria screen. In this screen you are able to select the data that

    you will transfer to Outlook and which of the paths mentioned earlier you will follow.

    6.3 Select the way you want to transfer your emails and calendar entries

    Now you will need to choose one of the two alternative paths to transfer your personal data as

    explained in the beginning of chapter 6.

    In case you want to transfer only a small amount of calendar entries, please choose Path 1and

    go to chapter 6.3.1.

    In case you want to transfer a lot of calendar entries, please choose Path 2and go to chapter

    6.3.2.

    6.3.1 Path 1: Transfer your emails and calendar entries in one file

    In this path you create one file with your emails and calendar entries. Select this path if you dont

    have much calendar entries to transfer.

    Start with exporting emails and calendar data.

    In Select categoriesselect Mailsand Calendar

    You may select the interval of the emails that will be transferred by modifying the settings inthe Email filters area (e.g. if you dont wish to transfer all of your past emails). The time

    needed for the data transfer depends on the amount of data you will choose.

    You may select the interval of the calendar entries to be transferred by modifying thesettings in the Calendar filters area. The amount of data you choose to transfer affects to

    the time that will be required. The time needed for the data transfer depends on the amount

    of data you will choose.

    Click Exportthis will take a while

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    Open the My Documents\Outlook Files (it may also be found under Your name -> Documents ->

    Outlook Files) folder and click OK.

    Click Exportto save your data to the folder that you created earlier.

    The tool will start converting the data from the .nsf file into the .pst file, and will show a status

    window that shows the progress of the conversion.

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    Note: The conversion may take even 15-30 minutes or more, depending on the amount of data.

    The conversion is finished once the tool shows Complete at the bottom of the window. You can

    now click OK.

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    The tool will ask you if you would like to export more files. Click Yes.

    Now you can move to exporting your contacts. Move tochapter 6.4.

    6.3.2 Path 2: Transfer your emails and calendar entries in separate files

    In this path you create separate files for your email and your calendar entries. Choose this path if

    you have a lot of calendar entries to transfer.

    Start with exporting emails (please see the picture on next page).

    in Select categories, select Mails

    you may select the interval when the emails were received, e.g. if you dont wish to transferall of your past emailsthe amount of data you choose to transfer affects to the time that

    will be required

    clickExportthis will take a while

    Open the My Documents\Outlook Files (it may also be found under Your name -> Documents ->

    Outlook Files) folder and click OK. Click Exportto save your data to the folder that you created

    earlier.

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    The tool will start converting the data from the .nsf file into the .pst file, and will show a status

    window that shows the progress of the conversion.

    Note: The conversion may take even 15-30 minutes or more, depending on the amount of data.

    The conversion is finished once the tool shows Complete at the bottom of the window. You can

    now click OK.

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    The tool will ask you if you would like to export more files. Click Yes.

    Now you can move to exporting your calendar entries.

    Then export your Calendar entries:

    in Select categoriesselect Calendars

    you may select the interval, e.g. if you dont wish to transfer all of your past calendar entries

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    Open the My Documents\Outlook Files folder and click OK. Click Exportto save your data in the

    folder that you created earlier.

    The tool will start converting the data from the .nsf file into the .pst file, and will show a status

    window that shows the progress of the conversion.

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    Note: The conversion may take even 15-30 minutes or more, depending on the amount of data.

    The conversion is finished once the tool shows Complete at the bottom of the window. You can

    now click OK.

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    The tool will ask you if you would like to export more files. Click Yes.

    Now you can move to exporting your contacts. Move to chapter 6.4.

    6.4 Export your contacts

    The tool will display a window that will allow you to select the names.nsf file that you want to

    transfer to Outlook. Click on the Browsebutton to display the Open window.

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    By default the user profile can be found under ComputerLocal Disk (C:)Users

    The user name may either be your old user name (vph16) or your new

    (abc123).

    Then open Local -> Lotus -> Notes -> Dataand open you names.nsf file. This is the file that

    contains your contacts.

    Now click Open.

    Click Next.

    Select Contactsand click Export.

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    Open the My Documents\Outlook Files folder and click OK. Click Exportto save your data in the

    folder that you created earlier.

    The tool will start converting the data from the .nsf file into the .pst file, and will show a status

    window that shows the progress of the conversion.

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    Note: The conversion may take even 15-30 minutes or more, depending on the amount of data.

    The conversion is finished once the tool shows Complete at the bottom of the window. You cannow click OK.

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    The tool will ask you if you would like to export more files. Click No(unless you want to export

    your archivesin that case go to chapter 6.5.).

    Now you can move to opening your files in Outlook. Go to chapter 6.6.

    6.5 Exporting archives

    You can now either close the SysTools Export Notes tool or convert another file (e.g. an archive).

    To do that, please follow the instructions from chapter 6.2 onwards. The archive files are located

    in the same folder as the .nsf email files you already transferred, they are just named differently.

    If you have trouble locating the Lotus Notes archie location, please follow the instructions in

    chapter 10.3.

    After you have converted all the files you want, you can move to the next step and open the

    converted .pst files in Outlook.

    6.6 Open the converted .pst email file in Outlook

    To enable you to view the data in your Outlook, you need to open the files in your Outlook.

    There are two alternative ways to do this. Please choose the same way, i.e. follow the same Pathas you did in chapter 6.3.

    Simple and quick way (Path 1 in Chapter 6.6.1).Please choose this path, if you transferred your

    calendar and email data in one file, i.e. you followed Path 1 in Chapter 6.3.1.

    OR

    A slightly more time consuming way (Path 2 in Chapter 6.6.2). Please choose this path, if you

    transferred your calendar and email data in separate files, i.e. you followed Path 2 in Chapter

    6.3.2.

    Start by opening Outlook.

    6.6.1 Path 1: Open your email and calendar file

    In Outlook select the File tab at the top of the page, then select Openand Open Outlook Data

    Fileas shown in the following screenshot:

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    Outlook will display the Open Outlook Data File as shown in the following screenshot:

    Select the .pst file you created and click OK. Please note that if you have exported more than one

    file, the first file is named , the second one >your_user_name.pst(1)> and

    so on.

    Outlook will display the contents of the converted .pst file in your folder pane (email and

    calendar):

    The exported data from Notes can be used parallel with your Outlook Email, Calendar andContacts or you can import it to Outlook.

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    You can now drag and drop the items and folders you want to your Outlook mailbox and

    calendar to be able to access them when using these applications.

    You can open further .pst files (e.g. archives) by redoing the steps in this chapter.

    Begin by selecting the Calendar that has been imported from Notes:

    Change the viewing type to List:

    You can now select the desired items (you can use the keyboard shortcut Ctrl A to select all)

    and drag them to your Outlook Calendar:

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    You can move your emails and contacts by using the same method.

    You can also open other archived files by using the instructions in this chapter.

    6.6.2 Path 2: Open your email file and import your calendar entries

    Follow the steps in the chapter 6.6.1 to open your email file (named ).

    Follow the instructions below to import your calendar file (named ).

    In Outlook go to Calendar

    Select the File tabat the top of the page, then select Openand Import

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    Select Import from another program or file.

    Select Outlook Data File.

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    Select the exported calendar .pst file. If you did the export in the same order as defined in these

    instructions, the name of the file is .

    Select Do not import duplicates.

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    Select Calendar as the folder to import from. Also select Import items into the current folder

    (make sure you are in Calendar when starting the import). Then click Finish.

    Now you may move to importing your contacts.

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    6.7 Import your contacts to Outlook

    In Outlook go to Contacts. Select FileOpenImport

    Select Import from another program or file.

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    Select Outlook Data File.

    Select the exported names.pstfile.

    Select Do not import duplicates.

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    Select Contactas the folder to import from. Also select Import items into the current folder

    (make sure you are in Contacts when starting the import). Then click Finish.

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    6.8 Please note these things after the data transfer

    7 STEP 5: LOGGING IN TO LYNC FOR THE FIRST TIME

    Lync 2013 can be found in All programsunder Office 2013section. When you start the Lync 2013

    Basic client for the first time, it will display the Lync Sign in screen. Type in your username

    (usually [email protected]) in the Sign-in address:textbox and click Sign In. You

    may need to type in your password and verify, whether you want to save the username and

    password on your computer.

    If you need to change the schedule, participant listor content of a transferred calendar entry, please

    delete the entry and create a new one in Outlook.

    The calendar entriesoriginally created in

    Lotus Notes cannot bechanged in Outlook

    anymore

    Re-create the recurring calendar entires in Outlookand delete the old ones.

    During the Office 365 transition period (until April2014) do not create recurring meeting invitations.Instead, please create each entry separately.

    All data included in therecurring meeting

    invitations will not betransferred from Lotus

    Notes to Outlook

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    8 MOBILE DEVICES

    Office 365 services can be used with mobile devices.

    You may install an Outlook email client on your mobile phone. Please note that once you install

    the client, the system requires setting a PIN code or password for your mobile device. In case

    your mobile device is stolen, Pyry will be able to wipe out the data on your mobile device

    remotely for security reasons.

    You can find the instructions on how to install Outlook to your phone in the P3 Office 365

    Training site on the Business support tab.

    When installing Outlook to your mobile phone you are required to enter your email address and

    password. Please note that the server name is: outlook.office365.com.

    9 FOR MORE INFORMATION AND HELP

    9.1 Training

    This Quick Guide contains the most critical features of the Office 365 tools. To learn more, please

    visit the Office 365 project site and theOffice 365 training page in P3.

    P3Business SupportCurrently Ongoing in ITOffice 365 project

    There you can find a variety of training material, such as quick guides, user manuals, e-learning

    possibilities and virtual training sessions.

    9.2 Technical support

    For technical questions, please contact the Service Desk:

    [email protected] (in English)/ 0800 523 129 (in Finnish during office hours, English 24/7)

    There are two Office 365 dedicated English-speaking support persons in the Service Desk.

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    10 EXTRA ADVISE

    10.1 Set your Windows password for Office 365 (in case your password did not work)

    Once you are successfully logged in, press Ctrl-Alt-Del on your keyboard. You will see the

    following screen. Click Change a password

    Then you will see a screen as shown below. Make sure that the top field shows

    ONE\before your username, and then fill out the Old Password, New Password, and Confirm

    New Passwordfields. You may use the old password as long as it is considered strong (see

    instructions below). Then click on the blue arrow pointing right.

    You should then receive a message stating that you have successfully changed your password, as

    seen in the following picture.

    http://its.broad.msu.edu/files/2011/09/password2_win7.jpghttp://its.broad.msu.edu/files/2011/09/password1_win7.jpg
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    10.2 If the AppData folder is hidden

    In case the AppData is hidden, it will not be shown in the list of folders. If it is not shown, you can

    display its contents by clicking on the folder textbox at the top of the window, and then typing in

    \appdataas shown in the following screenshot. Then click Open.

    10.3 How to find the Lotus Notes archive location

    After launching lotus notes client, open your mail file. In top of the window click on Action it

    will show you a dropdown, select Settings from dropdown.

    It will prompt you to the Following Window.

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    Now select the required criteria and Click On Edit

    1. Highlighted path is the directory where by default your archive exists inside the Data

    folder. Directory for Data folder is:

    C:\Users\\AppData\Lotus\Notes\Data

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