Nokia Mktg 726

download Nokia Mktg 726

of 59

Transcript of Nokia Mktg 726

  • 7/23/2019 Nokia Mktg 726

    1/59

    INDEX

    SR NO. TOPICS PAGE NO.

    I) DECLARATION

    II) ACKNOWLEDGEMENT

    III) INTRODUCTION TO PROJECT

    1) CHAPTER 1-INTRODUCTION

    2) CHAPTER 2- PROFILE OF NOKIA LTD

    3) CHAPTER 3- MARKETING & MARKETING

    STRATEGIES

    4) CHATER 4-MARKET SEGMENTATION

    5) CHAPTER 5-CONCLUSION

    6) RECOMMENDATIONS

    ) !I!LIOGRAPH"

    #) ANNE$URE

    INTRODUCTION TO THE PROJECT

  • 7/23/2019 Nokia Mktg 726

    2/59

    TITLE OF THE PROJECT

    OBJECTIVES OF THE STUDY

    SCOPE OF THE PROJECT

    METHODOLOGY

    LIMITATION OF THE STUDY

    Introduction to Project:-

  • 7/23/2019 Nokia Mktg 726

    3/59

    T%' P(*+, +/0' % /(' M/(+ S(/++' '+ M70+

    I'(+'. T%' P(*+, 8/09 :,'+' /(' S(/++' %/ /(+ 7++

    '+ 79 N/ C L %+ M/(+.

    ; Title of the Study < -

    T%+ =(+'+ '9 ' 0+ /'>

    ?A PROJECT REPORT ON ROLE OF ARIOUS MARKETING

    STRATEGIES USED IN MO!ILE INDUSTRIES@

    T%+ '9 ' 8/+ % '=+,/0 (+:+(+,+

    NOKIA PRIORIT" DEALER SHOPB THANE-W)

    ; Period of the Study < -

    T%+ =+( : %+ =(+'+ '9 :(8 24 26

    ; Data and Methodology < -

    F( %+ =(='+ : %+ =(+'+ '9> 7% =(8/(9 //

    / '+,/(9 // +(+ '+. P(8/(9 // ' ,00+,+ 79

    ' ?NOKIA PRIORIT" DEALER SHOP@ T%/+ W+') !(/,%

    S+,/(9 // /(+ ,00+,+ :(8 !'> I+(+> M//+'

    Objective of the Study < -

    T%+ 7*+,+' : %+ =(+'+ '9 /(+

  • 7/23/2019 Nokia Mktg 726

    4/59

    1) T + %+ 7++( + : /(' M/(+ S(/++' '+ M70+

    C8=/+'

    2) T %+ :/,0+' =(+ 79 N/ C8=/9 ' C'8+('

    3) T %+ '=+,/0 ',%+8+' +'+ 79 %+ N/ C8=/9 &

    +'=+,/009 :( %+ 7++: : %+ C'8+('.

    ; i!itation" of Study < -

    1) T%+ '9 ' 7/'+ %+ :(8/ =(+ 79 N/ ' M70+

    S(/+9

    2) T%+ =(+'+ '9 '::+(' :(8 /00 %+ 08/' :

    ,/'+ '9 8+%.

    INTRODUCTION

    T%+ ,8=/9 I %/+ ,%'+ //09'+ 89 =(*+, ' %+ F'% 870+

    =%+ / NOKIA. T%' C%/=+( +00' ' 7(+:09 %/ N/ /,/009 '> '

  • 7/23/2019 Nokia Mktg 726

    5/59

    ,8=/9 '(,(+ / +(/00 + %+ '+ / '/0+' : %+ ,8=/9 &

    /0' %+ /(' M/(+ S(/++' :00+ 79 %+8.

    S,+ J//(9 24> N/ G(= %/' ,''+ : :( ::+(+ 7'+''

    (='< M70+ P%+'> M08+/> E+(=('+ S0' / N+('. ?I

    /> %+(+ /(+ %(/0 (=' %/ '==( %+ 870+ +,+

    7'+'' (='< C'8+( / M/(+ O=+(/' / T+,%09

    P0/:(8'.@2I %+ 9+/( 24 N/B' + '/0+' :( 870+ =%+' +(+ 1#

    5 800 +(> %,% + 12 :(8 23. N/B' 8/(+ /(+/'

    +(+ E(=+A:(,/M0+ E/' 55 : + '/0+')> A'/ P/,:, / C%/

    25) / A8+(,/' 2). N/B' 8/(+ '%/(+ E(=+ /' 45>#

    23> 24 /' 34># / %+ %( /(+( : 25 /' 36. 3

    T%+ /+(/+ 87+( : =+('+0 :( 24 /' 53 511. A %+ + : 24>

    N/ +8=09+ 55 55 =+=0+ (0+. I 24> N/' =+('+0

    ,(+/'+ 79 / /0 : 4 146 +8=09++'. N/B' (+( :( %+ %(

    /(+( : 25 /' #43 800 +( :(8 %,% 870+ =%+' 7(%

    62> 808+/ 1> E+(=('+ '0' 2 / N+(' . ?T%+9+/( 24 /' +8/ :( N/. I (+'='+> %+ ,8=/9 '+ :+ =

    =((+' %+ /(+/' : ,'8+( (+0/'> =(, ::+(> R&D

    +::,+,9> +8/-'==09 8//+8+ / %+ ,8=/9B' /709 ::+(

    +--+ '0'. N/ ' 8/ =((+'' %+'+ /(+/'> / '

    7++( ='+ 8++ :(+ ,%/00++'.

  • 7/23/2019 Nokia Mktg 726

    6/59

    COMPAN" PROFILE

    N/' %'(9 '/(+ 9+/( 1#65> %+ +++( F(+( I+'/8

    +'/70'%+ / -=0= 800 S%+( F0/ / '/(+ 8/:/,(

    =/=+(. D+ %+ E(=+/ '(/0/ / %+ ( ,'8=

    : =/=+( / ,/(7/( N/ ' 7+,/8+ ',,+'':0. I 1#5 F(+(

    I+'/8 %/+ +( %+ (+' : %+ ,8=/9 %' '--0/. N/ /'

    A,/009 :+ 165 79 F(+( I+'/8 F0/ /' / =/=+(

    8/:/,( ,8=/9. I 12> F'% R77+( W(' 7+,/8+ / =/( :

    %+ ,8=/9> / 0/+( 122> F'% C/70+ W(' *+ %+8. A00

    %+ %(++ ,8=/+' +(+ 8+(+ 16 :(8 %+ N/ G(=. N/

    ,(+/+ %+ NMT 870+ =%+ '//( 1#1 / 0/,%+ %+ :('

    NMT =%+> M7(/ C98/> 1#. T%+ ,8=/9 +0+(+ %+ :('

    GSM +( R/0/> / F'% ,8=/9 11> / 12> N/

    111 - / =(+,('( :( /00 N/B' ,((+ GSM =%+' - /' (,+. I

    %+ 1'> N/ =(+ GSM '+(,+' =+(/(' /,('' %+ (0.

    A%+( ':,/ 8+ : %+ ,8=/9 ( %' =+( /' %+

    +'8+ : ' -,(+ =+(/' 0+ IT. T%+ ,8=/9 :,'+

    ,(+ 7'+''+' - 870+ =%+' / +0+,88,/' +('. I %+

    1'> N/ =(+ GSM '+(,+' =+(/(' /,('' %+ (0.

    A%+( ':,/ 8+ : %+ ,8=/9 ( %' =+( /' %+

    +'8+ : ' -,(+ =+(/' 0+ IT. T%+ ,8=/9 :,'+

    ,(+ 7'+''+' - 870+ =%+' / +0+,88,/' +('.

    N/' %'(9 ,/' 8/9 /,%++8+' %/ +(+ %+ :(' : %+(

    %+ (0. M/9 80+'+' %/+ 7++ +=+(+,+ %+ 870+ =%+

    7'+'' ',+ %+ #B'. T%+ ',,+'' % %+ NMT / GSM +,%0+'

    / %+ =(,' %+9 '=/+ '+,(+ N/' =' /' %+ (0'

    0+/ +0+,88,/' ,8=/9. T%+ 0' : N/' 80+'+'

  • 7/23/2019 Nokia Mktg 726

    7/59

    =(+ / '% %+ %'(9 : (+0+'' ,88,/'. N/

    %/' 7++ 0+ 8/ %+ (0' :(' NMT +( / %+ (0'

    :(' =,+-'+ 870+ =%+. T%+ (0' :(' +,+ '+ %+ S987/

    OS /' /0' =(,+ 79 N/. N/ /' /70+ ::+( //,+

    =(,' :(8 %+ 7+ : %+ '. E/(09 +'8+' R&D +(+

    %' %/'8+09 (+/(+.

    N/ +'(+ ' ,+ (% 79 (+:(8 ' =(, %+

    80+ : %+ '. T%+ + =%+ 8+0' / '//(+ +,%,/0'0' 8/+ =''70+ =(,+ / ,(+/'09 ++'+ =(,

    (/+ 8(+ +::+,+09. T%+ ++'+ (/+ : 870+ =%+ 8+0'>

    ,+( /00 '+( (='> ' + : %+ (+/'' %9 N/ 7+,/8+ %+

    8/(+ 0+/+(.

    INTRODUCTION TO MARKETING

    M/(+ ' %+ =(,+'' : =0/ / ++, %+ ,,+=> =(,>

    =(8> / '(7 : +/'> '> '+(,+'> (//'> /

  • 7/23/2019 Nokia Mktg 726

    8/59

    ++' ,(+/+ / 8// (+0/'%=' %/ 00 '/':9 /0 /

    (///0 7*+,+'. T%+ + +: : 8/(+> /' (+0+/'+ 79

    %+ A8+(,/ M/(+ A'',/ '

  • 7/23/2019 Nokia Mktg 726

    9/59

    FUNCTIONS OF MARKETING

  • 7/23/2019 Nokia Mktg 726

    10/59

    Advertising and sales promotion

    Public Relations

    Selling

    Servicing

    Methods of payment and credit

    A//+'

    +:+' ++' / /' : ,'8+(' ++(8+' +8/ :( =(,

    /' +' : =(,' %/ :0:00 ,'8+(' ++'

    0+' 8+/'(+' :( ++(/ %+ ,/'% :( /09 =+(/>

    (+=/9 +7' / ( / =(:

    +:+' ,8=+(' / //09+' 9( =(,' ( :(8'

    ,8=++ ///+

    +:+' + =(, /(+/'

    +:+' + /( =+/0 ,'8+('

    /00' :( +' '++ : '(/++' /(+ %+ +'(+ (+'0'

    D'///+'

    +:+' +/+''+' 9( 7'+'' '00'

    0+/' :/09 8/(+ +,'' 7/'+ 8=(=+(09 //09+

    //

  • 7/23/2019 Nokia Mktg 726

    11/59

    ,(+/+' (+/0', :/,/0 =(*+,' : :(8/ ' +(=(++

    ,((+,09

    +:+' +/+''+' 9( +(/00 7'+'' =0/

    Levels of Marketing

    S(/+, M/(+ /+8=' ++(8+ % / (// ,8=++'

    //' ' ,8=+ / 8/(+ =0/,+. I =/(,0/(> /8' / ++(/

    / ,8=++ ///+ (+0/+ ' ,8=+.

    O=+(//0 M/(+ ++,+' 8/(+ :,' /(/, / ++=,'8+(' / 8/8+ %+ /0+ +(+ :(8 %+8> /' +00 /'

    '/':9 %+ ,'8+( % =(8= '+(,+' / 8++ %+ ,'8+(

    +=+,/'. O=+(//0 M/(+ ,0+' %+ ++(8/ : %+

    8/(+ 8.

    T%+ S,/0 F, : M/(+

    I 8+( ',+9 =(, / ,'8= /(+ /=/( :(8 +/,% %+(.

    M/(+ ,+,' %+8. F(8 %+ ',+/0 = : +> 8/(+ ' /

    =%0'=%9 %,% '%' % ,(+/+ +::+,+ =(, '9'+8' /

    ,'++09 =('=+(9.

    !'+'' ' / '7'9'+8 : ',+9> %,% %/' 7% / ',/0 / /

    +,8, (0+. T%'> / ,8=/9 8' =+(/+ / /9 %/ 00 8/+

    =''70+ %+ =(, : 7++:' :( ',+9 /> / %+ '/8+ 8+>

    =(,+ =(:' :( %+ ,8=/9 '+0:. D/'> K. et al. 1#) T%+ (0+ :

    8/(+ ',+9 8+/' /0' (+'='70+'. I / +,8,

    / ',/0 (+'='709> +,0,/0 (+'='709 ' //9' +8=%/'+.

  • 7/23/2019 Nokia Mktg 726

    12/59

    A,,( '8+ +:'> +(8+/0 (+'='709 ' =/( : ',/0

    (+'='709. I8=(+8+ : 8/(+ ' (+0/+ %+ ,%/

    +8=%/'+' : +,8,> ',/0 / +(8+/0 (+'='709.

    G=/'+( / M/%+' 1#2) //09'+ %(++ =/+(' :

    %% %,% ,/ 7+ ''%+ :( / ,8=/9' ',/0 (+'='709< 1.

    The invisible hand; 2. The hand of government; / 3. The hand of

    management.

    $# T%+ '70+ %/ + =(8+ 79 +.. M0 F(+8/) ,,0+'

    %/ %+ 09 ',/0 (+'='70+' : 7'+'' (//' /(+ 8/+=(:' / 7+9 0/'. F(++ / ,8=++ 8/(+-=0/,+ 00 +'(+ %+

    8(/0 7+%/( : ,8=/+'. T%+ ,88 ' 7+' '+(+ %+

    /0' / (//' =('+ ,8=++ ///+.

    %# T%+ %/ : +(8+ + =(8+ 79 +.. J% K++%

    G/07(/%) ,,0+' %/ ,8=/+' /(+ =('+ (//0 / =(+09

    +,8, 7*+,+'. I ' %+ (+0/(9 %/ : %+ 0/ / =0,/0

    =(,+'' %,% +' %+'+ 7*+,+' /(' ,88 .

    &. T%+ %/ : 8//+8+ + =(+'++ 79 G=/'+( & M/%+')

    0 = %+ (+'='709 : / ,8=/9' /,' %+ %/' : %+

    ,8=/9 '+0:. I ' ,,0+ %/ %+ 8(/0 (+'='70+' : /

    /0 8/9 7+ =(*+,+ / (//> / %/ %+ ,,+=' :

    / /0' (+'='709 / / ,8=/9' (+'='709 /(+ 0/(+09

    =/(/00+0. T%+(+:(+> (//' '%0 7+ 0+'' ( 8(+ (+'='70+

    %/ (/(9 =+(''.

  • 7/23/2019 Nokia Mktg 726

    13/59

    T%+ T(//0 / I+(/+ F,' : M/(+

    T(//009> 8/(+ %/' 7++ '++ /' / 0 7+++ =(, /

    ,'8+(. T%+ '/ ,0 7+ ,/=(+ 7++( 79 ' %+ +(8 '+00.

    S+00 ' /'',/+ %+ '- ,/00+ P(, / S/0+' E(/' :

    M/(+. S0/'< M/+ %/ 9 ,/ 8/+ / G+ ( : %/ 9

    %/+ 8/+ +',(7+ %+ (//0 + : 8/(+'+00.

    T%+ :00 :(+ '%' %+ (0+ : (//009 (++ 8/(+

    (//009 (++) 8//+8+.

    M/(+ /' 7( : / ++ /+ 7++( ,'+(/ %+

    +8/ :/,(' =(, =0/. T%+ :, : 8/(+ '

    ,%/+0 :(8/ : ,'8+( ++' %+ =(, / '/':/,

    : ++' ,'8+('. T%+ 7/', =+( : 8/(+ ' %+ /'=(/

    =(,+ / '+00 09 %/ : =(,' %,% %/+ +8/. M/(+

    +(/+' %+ %0+ ,8=/9 '+(+ %' +8/. M/(+ /8' /

    +::+,+ =(, '9'+8'> %+(+ :(8/ ' (/'8+ +::+,+09

    7+++ =(, / ,'8=.

  • 7/23/2019 Nokia Mktg 726

    14/59

    Mar'et Seg!entation

    M/(+ '+8+/ ' + : ++(/0 /==(/,%+' 8/(+Q %+

    %+( ' 8/''-8/(+. I %+ 8/''-8/(+ /==(/,%> 7'+''+' 0

    / %+ /0 8/(+ /' %% /00 : ' =/(' +(+ %+ '/8+ / 8/(+

    /,,(09. I %+ 8/(+-'+8+/ /==(/,%> %+ /0 8/(+ '

  • 7/23/2019 Nokia Mktg 726

    15/59

    ++ /' 7+ 8/+ = : '++(/0 '8/00+( '+8+'> +/,% ::+(+ :(8

    %+ %+(. T%' /==(/,% +/70+' 7'+''+' +:9 + ( 8(+

    /==+/0 '+8+' %,% %+9 ,/ =(:/709 /(+ %+( =(,' /

    8/(+ +::('.

    T%+ M/(+-S+8+/ =(,+'' 0+' 80=0+ '+='. T%+ :(' '

    +:+ %+ 8/(+ +(8' : %+ =(,' + '+(' / %+( ++'. T%+

    '+, ' + %+ 8/(+ (=' %+ 7/'' : %+(

    ,%/(/,+(',' / 79 7+%/('.

    P''70+ 7/'+' :( / /0 8/(+ /(+ ::+(+ :( ,'8+(

    8/(+' %/ :( '(/0 8/(+'. T%+ 8' ,88 +0+8+' '+

    '+=/(/+ ,'8+( 8/(+' /(+ +8(/=%, :/,('>,%/(/,+(','>

    +(/=%, 0,/> / =+(,++ =(, 7++:'.

    D+8(/=%, S+8+/ 0+' %+ 8/(+ %+ 7/'' :

    '/',/0 ::+(+,+' =+('/0 ,%/(/,+(','> ',% /' /+> ++(>

    (/,+> ,8+> 0:+ '/+> ,,=/> / +,/ 0++0. C0%

    8/:/,(+('> :( +/8=0+> '+8+ %+ 7/'' : /+ (=' ',% /'

    ++/+('> 9 /0'> / 8/(+ /0'. J++0+(' '+ ++( +

    8/(+'. C'8+,' / %/( ,/(+ ,8=/+' 8/9 '+ (/,+ /' / :/,(Q

    %8+ 70+('> 0:+ '/+Q =(:+''/0 =+(,/0'> ,,=/Q / ' .

    P'9,%(/=%, S+8+/ ' 7/'+ (/'> /+'> +(+''> (

    0:+'90+' : =+/0 ,'8+( (='. C8=/+' 8/(+ +

    =(,'> :( '/,+> '++ +:9 ,'8+( (=' %/ /(+ ='+09

    '='+ + +/'. F(8' 8/(+ +(8+/009 :(+09 =(,'

    0 '0+ '+8+' % +(8+/0 ,,+('. S8+ :/,/0

    '' /+8= '0/+ / /= (=' % / '( +(+'

    '==( %+( ,00++> :/(+ '=(' +/8> ( =(:+''/0 (//

    %(% 0+ ,(+ ,/('. S80/(09> 8/(++(' : 0-:/ ( 0-,/0(+

  • 7/23/2019 Nokia Mktg 726

    16/59

    =(,' (9 +:9 / 8/,% %+( =(,' % =(' : %+ 8/(+

    %/ /(+ %+/0%-( +%-,','.

    G+(/=%, S+8+/ +/0' %+ 8/(+ %+ 7/'' : %+(+

    =+=0+ 0+. D'' 8/9 7+ +(8' : +%7(%'> ,+'> ,+'>

    '/+'> (+'> ( ++ ,(+'. C'+(/' (+0/+ +(/=%,

    (= 8/9 ,0+ %+ 8/+= : %+ /(+/'> %/ '> (7/> '7(7/> (

    ((/0Q '+ : %+ /(+/Q ,08/+Q ( ==0/. F( +/8=0+> 8/:/,(+('

    : '-(+8/0 +=8+ :,' +:9 =+/0 '+( '+8+'

    /(+/' : %+/9 ' /,,80/. !+,/'+ 8/9 (+/0 ,%/' /(+

    +=++ %%-08+ (/::,> %+9 '+/(,% :(> / 00 09 0,/+ >

    /(+/' % / ,+(/ 87+( : =+=0+ =+( '/(+ 80+.

    P(, !++: S+8+/ ' 7/'+ %+ =+(,++ /0+ (

    ///+ ,'8+(' (+,++ :(8 / ( '+(,+ +( /0+(/+'.

    T%'> 8/(+' ,/ 7+ =/(+ +(8' : %+ /09> =+(:(8/,+>

    8/+> '+(,+> '=+,/0 :+/(+'> ( %+( 7++:' =('=+,+ ,'8+('

    '++. A + '=+,(8 : 7'+''+':(8 ,/8+(/ A870+

    M/(++('(+09 %' 9=+ : '+8+/ 8/,% = % ,'8+('.

    M/9 ,8=/+' ++ 8/(+ '80/( =(,' : ::+(+ (/+' (

    ::+(+ /,,8=/9 '+(,+' ::+(+ (=' %+ 7/'' : =(,-

    7++: =(+:+(+,+.

    F/,(' '+ '+8+ '(/0 8/(+' /(+ (=+ /0 ::+(+

    0+' %/ %'+ '+ :( ,'8+( 8/(+'. S8+ /(+ +(9 ::+(+Q '8+

    /(+ '80/(. I'(/0 8/(+' /(+ :+ + %+ 7/'' :

    (///0 /(/70+'> ',% /' 9=+ : 7'+''> ,8=/9 '+>

    +(/=%, 0,/> ( +,%0,/0 7/'+. I %+( '/,+'> %+9 /(+

  • 7/23/2019 Nokia Mktg 726

    17/59

    '+8++ /0 =+(//0 0+' ',% /' =(,' 8/+ ( '0> (+0/+

    =(,+''+' '+> 08+ '+> ( +-'+( /==0,/'. I '00 %+(

    '/,+'> ::+(+,+' =(,%/'+ =(/,,+' =(+ %+ '+8+/

    7/'+. T%+'+ ::+(+,+' ,0+ ,+(/0+ +('' +,+(/0+

    =(,%/'Q =0,9 (+/( 87+( : +('Q 79+(-'+00+( (+0/'%='Q

    / '80/(9 : /09> '+(,+> ( //0/709 ++'.

    A0%% +8(/=%,> +(/=%,> / (///0 ::+(+,+' +/70+

    8/(++(' /(( %+( ==(+'> %+9 (/(+09 =(+ +% '=+,:,

    :(8/ 8/+ / +,' %+ 8/(+. P'9,%(/=%, //>

    =+(//0 0+'> /> =/(,0/(> =+(,++ ,'8+( 7++:' /

    =(+:+((+ 7'+'' =(/,,+' /(+ 7++( / == 79+( (='7

    %+9 8' 7+ ,'+(+ //' %+ 7(/+( 7/,(. T%'> %+ +9 '

    /%+( :(8/ / ,'+( /00 '+8+/ 7/'+' 7+:(+

    8/ / +,'.

    O,+ =+/0 8/(+ '+8+' /(+ +:+> %+ %( '+= %+ =(,+''

    ' (+,+ %+ =0 %'+ %/ /(+ 1) 0/(+ +% 7+ (%

    =('> 2) =+/009 =(:/70+> 3) (+/,%/70+> / 4) 0+09 7+

    (+'='+. T%+ :(% '+= ' +( + ( 8(+ '+8+' %/ /(+

    %+ 7+' /(+' :( %+ ,8=/9' =(,') ( ,/=/,9 +=/. A:+(

    %+ '+0+, ' 8/+> %+ 7'+'' ,/ %+ +' / '+=/(/+ 8/(+

    8 :( +/,% 8/(+ '+8+ 7+ /(++.

    A= / 8/(+-'+8+/ /==(/,% ,/ 7++: / ,8=/9

    '++(/0 '=+,:, /(+/'. F('> ,/ + ,'8+(-(+ (+, %+

    8//+8+ : ,((+ =(,'. S+,> ,/ (+'0 8(+ +::,+ '+

    : 8/(+ (+'(,+'. T%(> ,/ %+0= +:9 + ==(+' :(

  • 7/23/2019 Nokia Mktg 726

    18/59

    (% / +=/'. A %+ '/8+ 8+> ,/ 7( / ,8=/9 %+ 7(/

    7++: : / ,8=++ ///+.

    M()*ET SE+MENT(TION ,O) NO*I( %/'+ 8/:/,(+('

    /(+ ' =(+,'+ '+8+/ ,/(+ = %+( '%/(+. D+ / (0+

    '++8' 7+ (

    A,,( / (+=( =70'%+ M/9 21> %+ /00-I/ ,+000/(

    '7',(7+( :(+' '/ / 3#>1>514. W% /(+''+ 8/(+ 79

    '+(,+ =(+('> %' :(+ ' +=+,+ ,(+/'+ / / +(9 (/= (/+. I:

    ,((+ +,7+0 0++0' %+ 8/(+ /(+ /9% 79> %+'+

    +=+,/' /(+ +00 %+ /9 7+ 8+. H++(> /8' %' +(+

    8+0++ + ,/ (+ %+ +::(' : %+ %/'+ 8/:/,(+('. !%

    '+(,+ =(+(' / %/'+ 8/:/,(+(' %/+ 7++ ,8=0+8+

    +/,% %+( +00 % +/,% :+00 %+ +8/ :( %+ %+(.

    I'(9 7'+(+(' /(7+ %+ ',,+'' : %/'+ 8/:/,(+('

    '%(+ 8/(+ '+8+/. T%+ 7 %(++ : %+ 870+ %/'+ 8/(+ -

    N/> E(,'' / M(0/> %/+ '+ %+ 8/(+ / '+8++

    =(+,'+09.

    SEGMENTATION OF NOKIA AND SEGMENTATION MODEL FOLLOWED

    !" COMPETITORS

    C+, =+=0+

  • 7/23/2019 Nokia Mktg 726

    19/59

    N/> /(/709 %+ 7+' =0/9+( %+ (0> %/' + %+ 8/(+

    :( '+8+' ,(=(/+ ++,+' % '+ / 870+ =%+ ,(+/'+

    =(,9 / (. A+ 7+++ 25-45> %+ '+8+ 0' :( //

    (/'8'' / %+( 7'+''-(+0/+ :+/(+'. I 8' ,/'+'> %+

    ,8=/9 '='(' %+ %/'+> %+,+ =(,+ ' / 8/*( ,'+(/.

    T(+'++('< I /9 +,%09 /= ,9,0+> %+ :(' '+8+ /=

    / +8+( +,%09 ' 77+ /' %+ +/(09 /=+('. F( N/> %+'+

    +/(09 /=+(' /(+ T(+'++(' % /(+ 8' (+,+=+ //,+

    8+0'. T%' /' %+ '+8+ / %,% WAP-+/70+ 8+0' +(+ /8+.

    S,/0 ,/,< T%+ %( '+8+ :( N/ ' %+ =/(09 870+>

    ',/009-,',' '+8+ %/ '+' / 870+ '/9 ,%. T/9'

    9% / /::0+ %'++' ,'+ 8/*( ,%' : %+ '+8+.

    A''(+< T%+ :(% / 0/' '+8+ /' +:+ 79 N/ ,8=('+' :

    CEO'> %%-=(:0+ ,+0+7(+'> '(/0'' / %+( %% + (%

    /0'. T%+ :/, %/ %+ '+8+ ,/ % / 870+ =%+

    8/+' %+ /''(+ '+8+.

    MARKETING STRATEGIES

    I(, M/(+ S(/++'

  • 7/23/2019 Nokia Mktg 726

    20/59

    ?STRATEG"@ ' / +(9 7(/ +(8 %,% ,8809 +',(7+' /9

    % %/ 0' / %+ 7+( =,(+. S,,+'':0 ,8=/+' /(+ %'+

    %/ :,' %+( +::(' '(/+,/009. T 8++ / +,++ ,'8+(

    '/':/,> %+ 7'+'' +/8 ++' :00 / +(/00 (///0

    '(/+9. A ',,+'':0 '(/+9 /' /0+ :( %+ /(++ ,'8+(' +(

    %+ 0 ( 79 ,''+09 8++ %+( ++' 7++( %/ %+

    ,8=+ +'.

    S(/+9 ' %+ /9 %,% / ,8=/9 (+' '+0: /(' %+ 8/(+

    %,% =+(/+' / /(' %+ %+( ,8=/+' %+ 8/(+=0/,+

    //' %,% ,8=++'. I ' / =0/ / (// :(80/+' / /

    S'//70+ A//+ +( %+ ,8=+.

    T%+ M/(+ C,+= : 70 / (// /( %+ =(:/70+

    '/':/, : ,'8+( ++' %/' %+0=+ :(8' /,%++ ',,+'' %%-

    (%> 8+(/+09 ,8=++ 8/(+'. H++(> 7+ ',,+'':0

    8/(+' %,% +,8, (% %/' 0++0+ / %,% %+(+ +'

    8/9 ,8=+(' % :00 %+ 8/(+ ,,+=> / +00-++0=+

    8/(+ '(/+9 ' (+(+. S,% / '(/+9 ,'+(' / =(:0 :

    =(,' / /+' /,, %+ /,=/+ 8+' : ,8=+(' %+

    8/(+.

    C'8+(' '++ ,+(/ /(7+' =(,' / %+'+ /(7+' 0+/ ,+(/ 7++:' :( %+8. W%+ %+ 7++:' 8/+( %+8> +( 8+ %+9

    0+/( ,%'+ =(,' %,% =''+'' %'+ /(7+' %/ 0+/ %+

    (+0+/ ,'++,+'.

  • 7/23/2019 Nokia Mktg 726

    21/59

    U+('/ %+'+ 0/+' 7+++ =(, /(7+'> %+(

    ,'++,+' / %+( 08/+ ,'8+( /0+'B /(+ 8=(/ : + %/'

    /((+ / / =' %/ %+ ,'8+( ,/ (+0/+ . !++: L/+(

    (+:+(' / +,%+ %,% :,'+' =(, /(7+' / %+,+

    =(+' / 0 :( %+ ,%/ /0+ =(=' : / =(,. I %+0=' %+

    ,8=/9 ,88,/+ ' :/0 /0+ =(=' %+ ,'8+( /

    %+,+ %+0= %+ ,8=/9 /((+ / %+ +'(+ =' : %+ =(,

    %+ 8/(+.

    P(,+ S+00 E::( S(/++'< A :(8 %/ :00' / skimming

    strategy'++' 7+ %+ :(' (,+ / =(, % +(9

    =+(:(8/,+> '+00 %+ /( 8/(+ '+8+ / ,%/(

    / =(+88 =(,+ :( . I 8/+' /' 8,% =(: /' =''70+> %+

    8+' %+ %+ ,8=+ /((+'. T%+ =(,+ ' 0+09 :/00 +(

    8+ /' ,8=+ ' +,+(+. S,% / '88 '(/+9

    ,(/'' % / penetrating strategy> %,% '++' / 8/(+

    '%/(+ 79 '/,(:, '%(-+(8 =(:'> / ,(+/' %+ =(,+ +(

    8+ /' 8/(+ '%/(+ ' /+.

    C8=+(' %/+ ,+(/ '(+%' / /70+'. T ',,++> / :(8

    8' 0++(/+ ' + /70+'.

  • 7/23/2019 Nokia Mktg 726

    22/59

    A :(8 '%0 =(+=/(+ +:+'+ '(/++' 7+:(+ =+/0 %(+/'

    /((+. I: %+ ,8=+ '(=('+' / :(8 % %+ (, : /

    /'09 '=+(( =(,> %+ :(8 '%0 (+'' %+ +8=/

    =(,++ % ' 8+,(+ =(,. A :(8 ++( '%0 (,+ /

    =(, %/ ' 7'0++ %+ %' %+ 8/(+.

    T%+ ,8=+' =(7/70+ (+'='+ / :(8' /,' '%0 7+

    ,'+(+ ,/(+:009.

    No'ia" ne. "trategy in /S !ar'et

    I> / %+( 8,% '+( 70+('> %/+ /0(+/9 (+ /7 %

    ',,+'':0 N/ %/ 7++ '+00 =%+' %+ US 8/(+. I '++8'

    %/ A8+(,/ =+=0+ /(+ (+''/ smart=%+'> %+9(+ '8=09 '/':+

    % + 8+''/ / ' %+( =%+' 8/09 :( ,+ ,/00'.

    U:(/+09> %+ ,/((+(' 8/+ +/'9 :( N/ 7+ %+ 1 N(%-A8+(,/> +%+(.

    ! %/ 8% ,%/+ +( 8+. A' N/ (+=(+ %+( =(+'' (+0+/'+>

    %+9 /(+ (9 : + /9' '+00 %+( =%+'> 7 %' 8+ %

    0 %+ ,/((+('. I %=+ %/ E/' =(+, 00 ,8+ (+ /

    '+(' /(+ (+/9 79 / '+ ',% //,+ 870+ /+'.

    E'=+,/009 : %+9 /(+ :(8 %+ 7'+'' '+8+< :('> ' 8(+ 0+09 %/

    %'+ '+(' ,/ /::( ,+00 =%+' :( %(+' : V'> '+,> %+9 8%

    ++ '+ 8(+ %/ 1 : %+ =(+ :,/09.

  • 7/23/2019 Nokia Mktg 726

    23/59

    NOKIABS ARIOUS MARKETING STRATEGIES

    L,/0 '+(,+' +/'09 ,'8+(' 00 7+ /70+ +/'09

    ',+( / +/'09 /+ '+(,+'. A =%+ ,/00 %+ +/(+' / '/>

    =+ / WAP ( HTTP ,+, %+ 0,/0 8+ %+/(+ =(/0 ,/

    7+ 8/+ % *' / :+ ,0,'. R/%+( %/ %/ 7('+ %(%

    80=0+ 8+'> %+ '=+,/0 /==0,/ %+ =%+ 8/+' =''70+ :(

    %+ ,'8+( ',+( 0,/009 (+0+/ '+(,+' :(8 '+(,+

    /+('+8+' ,00+,+ %+ 7/,( 79 %+ '=+,/0 =%+

    /==0,/ %0+ %+ ,'8+( 8+' /(.

    N/ L,/0 M/(+

    S0

  • 7/23/2019 Nokia Mktg 726

    24/59

    W% %+ N/ L,/0 M/(+ S0 870+ =+(/(' / '+(,+

    =(+(' ,/ =(8+ %+( ( =/(+(+ SMS / // '+(,+'. E+

    0,/0 7'+''+' ,0 +/'09 /+('+ %+( '+(,+' (+0+/

    =0/,+' / (+0+/ 8+'. T%+ '0 ,(+/+' +8/ :( 70 +>

    (+/009 0,/0 '+(,+' %' ::+( / + (+++ ==(9 /(+/. T%+

    '0 ,''' :

    / 8/70+> /==(. A5 '+ +,+ ,/00+ %+ N/ S+(,+ P LMP

    1 '+ :( '+ +( !0+% '+(,+ /+('+8+' %+

    ,'8+('B =%+' /

    T%+ N/ S+(,+ M//+( LMM 1> %,% ' / 7/,-+ '+(+( :(,+ / '+(,+ = 8//+8+. S+(,+' /(+ /+('+ /

    !0+% ,'8+('B =%+' %+ %+9 =/'' / /(+ /8/,/009 '/+

    %+ L,/0 I: '+(,+ =. T%+'+ '+(,+ /+('+8+' =%+

    /==0,/. S,+ %+ /(+/ %+(+ '+(,+ ' /+('+ ' +00 +:+> %+

    '0 +/70+' %+ /+('+8+ / =(' : '+(,+' %/+ /

    (+0/ M70+ =+(/(' %/+ 8/+ 7 +'8+' 8/+ =''70+

    =(+ 870+ // '+(,+'. I ' ::,0 :( %+ 870+ =+(/(

    :(8 ' ,'8+(' %+ %+(+ ' / + 870+ // '+(,+ //0/70+.

    T%+ =+/0 : ' !0+% %/' 9+ 7++ 0+ 79 870+

    =+(/(' /' / 8+/ 8/(+ '+(,+'. C+ +( ++'

  • 7/23/2019 Nokia Mktg 726

    25/59

    I %' ,+> / ,+ +( ' %+,+ %+(+ ' ++ :( 0,/0 LAN,/70 / ,8=/9 =( /9 9=+ : ,+ ,'8+(' %(%

    870+ =%+'. C((+09> %+ 8' 9=,/0 ,+ +(' /(+ ,8=/+'

    =(> :( +/8=0+ +'> '=('> ',> / +/%+( (+=('. T%+'+

    ,8=/+' 9=,/009 =(+ WAP /( SMS 7/'+-'+(,+'> 7 /0'

    =(+ WWW-=/+' ,'8+ :( /,,+'' :(8 870+ =%+'. (/009

    /9 ,8=/9 =( %+( '+(,+' :( ,'8+(' ,0 7+ / ,+

    +(> ,0 ::+(+ ' : '(+'> ''> (+'/(/'> '%==

    ,++('> 8+ %+/(+'> + (+/0'> (+/0+(' +,. T%+'+ ,8=/+'

    ,0 =(+ /,,+'' '+(,+' %(% =%+'> :( +/8=0+ /+('

    %+( 00-:(++ 87+(' / WWW /(+''+'> '=+,/0 ::+('> ,/8=/'

    / ,8=+'. U:(/+09> %+(+ /(+ 09 / 08+ 87+( :

    ,%/+0' :( +::+,+09 /+(' /0 '+(,+'. A0%% %+ 870+

    =%+ '+(,+' : ,+ +(' /(+ /,,+''70+ / ,/ 7+ /+('+

    +'=/=+('> +0+'> %+ (/ ='+('> %+ ,'8+(' %/+

    ++( SMS ,+' / URL' 8//009 %+( =%+' /,,+'' %+'+

    '+(,+'. F( ( W%+ P/=+( / ,+(/ =0/,+. S+(,+ /+('+8+' ,/

    7+ 8+-'=+,:, / 7+ /0 :( / 08+ =+(. W%+ %+ /09 : /

    /+('+8+ +=(+'> '/==+/(' :(8 %+ ,'8+(B' =%+. T%+

    ,'8+( ,/ '+ =(+:+(+,+' '++(/0 ,(+(/> %' '+ =(+:+(+,+' '++(/0 ,(+(/> ' 8' +(+'+ E' /,/+' %+ '+(,+> %+ UI

    :(8' %+ =%+ /==0,/' /(+ '+ :( '+(,+ /,,+''. !+:(+ %+

    ,'8+( ,'8+( %+ '+(,+ 9=+ / =(,+. F(8 %+ '+(-+(:/,+>

    %+ ,'8+( ,/ '+ =(+:+(+,+'> :( +/8=0+ %,% ,/+(9 : '+(,+

  • 7/23/2019 Nokia Mktg 726

    26/59

    /+('+8+' (+,++ /> 8' 8=(/> '+0+, %,% '+(,+

    =(+(' %+9 '% (+,++ %+ /+(' :(8.T%+ /,/0 '/+ : ,+000/(

    ,+ / // (+0/+ '+(,+' %/==+' +( ,+000/( +( 79 *'

    ,0, %+ '+(,+ , :(8 %+ =%+ /==0,/. T%+ '0 '==('

    %+ /,/ : ,+> SMS> WAPHTML 7(' / '(+/8 '+(,+'.

    T%+ '0 /0' 8/+' =''70+ %/+ +87++ ,+ 7+% %+

    '+(,+ ,> :( +/8=0+ '% / ,=> / HTMLWAP :0+ ( =0/9 /

    /+ ,0=. T%+ '+(,+ /+('+8+ /(+ ,(+/+ / 8//+ %

    %+ N/ S+(,+ M//+( LMM 1> %,% =0/' %+'+ %+ 0,/0

    '+(,+ ='. T%+ ,+, 7+++ %+ '+(,+ =' / %+ ,+(/0>

    7/,-+ '+(,+ 8//+( ' +( GPRS %+,+ %+(+ ' ++ :( 0,/0

    LAN ,/70.

    D/0 M/(+ S(/++'

    I+(/,+ M/(+

    W% %+ /+ : %+ +(+> 870+ ,88,/' / /0

    +(/,+ T+0+' T)> ,'8+(' %/+ +'(+ %/ / /08' ++(9

  • 7/23/2019 Nokia Mktg 726

    27/59

    88+ : %+( / 0+' %+9 %/+ %+ ==(9 +(/,>

    =/(,=/+> +,+> / =(+ :++7/,. A 8/(++(' (+/8> ( ' +

    0 %. U:(/+09> 8/(+ 8/9 ,8=/+' '00 (+8/' /

    +70' ': :,. T%+ 70 / %+9 00 ,8+ /+ 80-

    800 = 8/(+ ,/8=/' /==+/(' =(+/0 8/9

    (/'/'.

    M/9 ,8=/+' %/ %/+ '+ +(+ / 870+ /+(' ,0/8 %/

    %+9 %/+ 7++ '/==+ % %+ (+'0'. E+,+' '00 ', %

    %+ (//0 8+/ =/(/8 %/+ 9+ +('/ %+ :00 /0+ :

    +(/,+ /+(' / 88+/+ ,'8+( (+'='+. I /> %+9

    (/(+09 %/+ %+ +,+''/(9 :(8/ :(/'(,(+ =0/,+ ,/=(+ /

    +(/, /0+ :(8 +(/,+ ,/8=/' / %+ ,'8+( :++7/, %+9

    =(+. A' / (+'0> ' '(=('+ %/ 8/(++(' 79 / 0/(+ :/0 /+

    ///+ : %+ ==(+' %/ %+ +(+ ( %+ 870+ =0/:(8

    =(+> +%+( /009 ( ,*, % %+( /0 ,%/+0'. I:

    ,8=/+' ,+8=0/ %+ '+ : T :00 / '80/( =/+( %+(+ ' /':,/ (' %/ %' =0/:(8 00 7+ +%+( +(0'+ ( 8''+.

    T%+(+ /(+ / 87+( : ,8=/+' %++(> %/ /(+ +8+( /' +(/70+

    8/+'(' : +(/,+ 8/(+. T%+9 '++ %+ ==(9 / /+

    ///+ : %+ =+/0 : +/,% ,%/+0 / /0+. T%+9 +87(/,+ %+

    /0 ,'8+(> / %+9 +/,09 %/ (0+' %+ +(+> %+ 870+>

    / /0 T =0/9 %+( ,'8+(' 0+'> /' +00 /' % / %+ %+'+

    +,%0+' /(+ '+. T%+'+ ,8=/+' +('/ %/ (//0 8+/>

    +(+> 870+ +0+=%9> / T =(+ ,8=0+8+/(9 8/(+

    ,%/+0' %/ ,/ 7+ '+ :0+,+ ,'8+( 7+%/( / %+ ::+(+

    '/+' : %+ =(,%/' ,9,0+.

  • 7/23/2019 Nokia Mktg 726

    28/59

    T%+ D9/8, C'8+(

    !9 7+ ,'/09 ,+,+> ,'8+(' /(+ /00

    8/(++(' /,,+'' =/(' : %+( 0+' %/ 0 /

    0 %/+ 7++ 8,% 8(+ ::,0 =++(/+. D/0

    +,%0+'> / %+ ,+ %+9 +0+(> %/+ /+

    9/8, '+8+/ / /(+ ,/=/70+' 8(+

    (//0 8+%'. C'8+(' ++'> /+' /

    =(=+'9 =(,%/'+ +0+ / ,%/+ 79 %+ 8+> /' %+ :0+,+'

    %/ '(( %+8 /0+( %+( +'(+'> =+('=+,+' / =%9',/0 '/+. W%

    %+ (, : ' 8/9 ,88,/ =' +.. +-8/0> :+ 0+>

    870+ =%+> 8/0> :/,+ :/,+> T) %+ ,'8+(' =(+:+((+ 8+% :

    (+'='+ %/' /0' +0+. T%+ ,8=/(/+09 70 (//0 8+/

    '(8+' : T> =(+''> (/ / (> %/ %/+ 0+ :0+,+

    ,'8+( (+' +( 8+> %/+ 7++ '==0+8++ 79 8+/ %/ ,/

    '/09 (+'= +'(+' / ++'.

    S/9 8/(++(' /(+ 0+/( '+ %' 0++ %+ %+( ,'8+(

    '+8+/ / /(+ '(/++'> ,+8=0/ %,% =0/:(8 '+

    (+( ,/=(+ %+ ,'8+( / %+ =88 8+. O(/'/' /(+

    ,(+/'09 0 '+ +(/,+ 8+/ ,(+/+ '( /'',/'

    7+++ %+( =(,' / '+(,+' / '=+,:, /'=+,' :

    %+( ,'8+(' 0+'.

  • 7/23/2019 Nokia Mktg 726

    29/59

    A +/8=0+ ' D8' P/ % ' +07+(/+09 /'',/ ' 7(/

    % '=+,:, ,+ T%+ S8=''> :/809 '%)> / / =/(,0/( 8+ :

    /9 +(8+) % / %%09 ',+ '/(+ */((> 0 '

    '(+ ++ %+/).

    T%+ =/ +0+(9 '+(,+ 8' '(+09 (/ /' / =+(:+, (+/0 0:+ +/8=0+ :

    P/0' ,+ (+:0+ +=+(8+. J' %+ ' : %+ '(+ 8'

    0+09 '::,+' /9 %/+ 8/''+' /,('' !(/ '/0/ :( %888...

    S8=''... +(... D8'.

    T%+ ,/8=/ '80/+'09 ,(+/+' //(++''> / 8=0'+ / %+==(9 =(,%/'+. T%+ (+ +(/,+ 7 %+ +0+' (+8+

    /00' ++(' /, %+( 8=0'+ 88+/+09> 88' %+

    ==(9 ,%/+ %+( 8.

    M(++(> D8' /8'+(' %+ 8/(+ ,= + (/,+ 79 8/

    +/'+( +( 8+ '+ %+ '+(,+. C+' ++= (/, : =(+' (+('

    / ,%,+' / 0+(/009 /00 ,'8+(' %/+ +( +0+(+ %+(

    ( / %+ ,% : / 7 '/8+ /' 0/' 8+Y). F( D8'> %+

    +(/,+ +0+' (+8+ ,(0 %/' =(+ 7+ / 8/, /. N

    '(=('09> '/0+' %(% 0+ ,%/+0' (+/,% / ':,/

    Z3> =+( 8% :(8 2> (+('.

    T%+ =/ +0+(9 '+(,+ ,0 :(%+( '00> %%> 79 ++ '

    =(+'+,+ //0 /0 =0/:(8'. M70+ =%+' ,8+ 8

    88+/+09 /' / ,%/+0 %/ ,/ =(+ /' ',9 /' A8+(,/ ,%++'+.

    U' SMS S%( M+''/+ S+(,+)> %+ + 8+''/ '+(,+ ::+(

    +0+,(, ,=' 0> :( +/8=0+> /00 D8' :(%+( ,(+/'+

  • 7/23/2019 Nokia Mktg 726

    30/59

    09/09 / =+(/'++'' ' ,'8+(' 0+'. L+/( % ,/=/0'+

    7' '9+(+' 7+++ %+ /(' ,%/+0' ' +9 + %+

    8' : /0 8/(+ ,/8=/'

    E=0 P0/:(8 S9+(+'

    T%+ (/'/' %/ ',,+'':009 '+ '++(/0 /0 ,%/+0' /

    ,8=0+8+/(9 :/'% 00 0, %+ :00 /0+ : /0 8/(+. T

    '> %+9 00 ++ %/+ / %(% (/'= : %+ '(+%' : +/,%

    =0/:(8> %+ ,+ %,% %+9 /(+ 7+' '+> %+ ,+::+(' %/ /(+/==(=(/+ 7% %+ =0/:(8 / %+ ,'8+( '+8+ /' +00 /' %+

    :0:008+ +=+,/ :( +/,% =0/:(8. N / /' 7+ /+ 0%09. S

    %/ /(+ %+'+ '(+%'Y

    D/0 +(/,+ T+0+'

    T(//0 T %/' :( / 0 8+ 7++ / //(++''

    ,(+/ 0 =/( +,+00+,+. H++(> (//0 T :(,+

    ++(' :0+ //9 %/ +(+' 0 %+ + =(,%/'+

    ==(9> ( 8/+ %+ +::( : / 87+( /

    =, = / =%+ - + / 0 : +::( :( 9( /+(/+

    ++(. N T 7(' / + +(/,+ 8+'. ++('

    ,/ ++( / '+=/(/+ +(/,+ /(+/> %0' '00 /,% %+(

    ,((+ =((/88+> / %/+ /,,+'' 8(+ :(8/ /( /

    ==(9 =(,%/'+. S T %/' +0+ /' / +%,0+ %/

    ,/ :(8> =+('/+ / =(+ %+ ==(9 =(,%/'+ +

    :+00 '=.

  • 7/23/2019 Nokia Mktg 726

    31/59

    I+(+ %+ PC

    T%+ PC ' %+ :(8/ +%,0+ : ,%,+Q / (+,+ F((+'+( (+=(

    (++/0+ %/ 79 25 US ,'8+(' 00 (+'+/(,% V3# 700

    ,/('> (='> / ,0%+' 0+ 7+:(+ 79. T%+ %%+( %+ ,' : /

    =(, ( '+(,+> %+ (+/+( %+ 8=(/,+ : %+ +(+ /' /

    '+= %+ =(,%/' ,9,0+. A%+( F((+'+( '(+9 /8' (+/0

    ,8=/+' +'8/+ %/ 25 : =(,%/'+' +(+ '=/(+ 79 %+(

    +(+ '+ //' 2 : '/0+' /,/009 =(,%/'+ %+ +(+.

    M70+ T+0+=%9

    C+00 =%+' / %+( 8709 +,+' PDA' +,.) /(+ +/0 :(

    0,/-7/'+ /+(' / /' / 0 (+8 ,'8+(' :

    '=+,:, =(,' / '+(,+'. T%+ =+(/'++'' : %+'+ +,+'

    8/+' %+8 / +,+00+ +%,0+ :( 8/(++(' 0 ,(+/+

    ',+'' / 8=(+ ,'8+( 09/09. SMS-7/'+ 8/(+ %/'

    =(+ +(9 +::+,+ :( '80/ =(,%/'+ : 0 ,' 0,/-

    7/'+ ::+('. D/0 +0+' 0+ +0+,(, ,=' /(+ %+0=

    ,(+/+ / ++( 8(+ ,'/ =(+'+,+ :( =(,' / '+(,+'.

    A' / +/8=0+> !TC+00+' SMS-7/'+ 8/(+ ,/8=/ /(

    %+ C%/+0 4 =((/88+> ! !(%+( %/' =(+ +(9 ',,+'':0.

    SMS :(8/ +/'+(' (/'+ WAP '/+ 79 / ':,/ 2.

    L/'8+.,8 ' /0' /= / ,(+/'09 '=%',/+ /0

    8/(+ =((/88+. T%(% ' 80-=0/:(8 '(/+9

    %+ ,8=/9 %/' ',,+'':009 /,%++ %%+( 7(/

    '709 79 ,(+/ / 8=(+'' : 8-=(+'+,+. I

  • 7/23/2019 Nokia Mktg 726

    32/59

    /> L/'8+.,8 +'(+ / %% 0++0 : '+(,+ /98+>

    /9%+(+)> / +%/,+ ,'8+( 8/,9 79 /(+ %+ (%

    ,'8+('> / %+ (% 8+. T%+ ,8=/9' /0 8/(+ '(/+9 '

    +'+ /( =0/:(8 =+/-8+'< +(+ =+/-8+' /( 0,%-

    %(> /0 T =+/-8+' /( %8+:/809+( 8+> /

    WAPGPRS =+/-8+' ( +++ 0+'(+ 8+. !+ //0/70+

    %+ 8' '+ =0/:(8 / %+ 8' =(8' 8+ /00' L/'8+.,8

    +0+( %%09 /(++ 8+''/+' %09 '+8++ /+,+'. T%'

    '(/+9 %/' +/70+ L/'8+.,8 8/8'+ ' (+++ 79 /00

    %+ ,'8+( '+ %+( (+'='+ 8+,%/'8 : ,%,+.

    NOKIA STRATEGIC MARKETING IN INDIA

    N/ (++:+' :/'% =%+' I/ % %+ 0/+' LA8( ,00+,

    N/ %/' (,+ / ,00+, : %(++ (+-'=(+ 870+ =%+'>

    %+ N/ 36> N/ 3 / N/ 3#. E/,% 8+0 N/' %+

    LA8( C00+, ::+(' / 7+/:0 8 : ,(/'' :' ,0(/0 /

    +%, :0+,+' % 0(' ,%+' : %+ +=+,+. H' : /+

  • 7/23/2019 Nokia Mktg 726

    33/59

    / ,(/:'8/'%=> /(+ :'+ % /(/0 8/+(/0'> ,0(' / =/+('>

    /00 ,/(+:009 ,(/:+ / 0/9+(+ % / =/'' :( +/0.

    I %+ +' / ++0=8+ : %+ LA8( C00+,> N/' D+'

    +/8 %/' 0+ 8/+(/0' ',% /' /87+(> ,+(/8,> ('+> '0 /

    +/8+0 :( '=(/. C(/: +,%+' ',% /' +/8+00 / +,%

    /+ / ,(+/+ '=/( %+ (/=%,'> :'%+' / ,0(' '+0+,+ :(

    +/,% 8+0 %+ ,00+,.

    N/ 3#:W% +,%+ 8(((+ '(:/,+ / ',(++ +90+'' /0> %+

    N/ 3# ,8+' % / 0+/%+( ,+( / / 8(((+ '=0/9. T%++,%09 ,0+' / 2-8+/=+0 ,/8+(/ / + ,+ /0.

    K+9 :+/(+' 4 8

    E%/,+ ,+ C88/'

    MP3 =0/9+(

    N/ 3 ',(++'/+(' / ++ +,/+ ,/8+(/ +9'.K+9 :+/(+' # 8

    2-,% [GA ,0( ',(++ 32 24 =+0')

    S+(+ '=+/+(' % 3D ' +::+,'

  • 7/23/2019 Nokia Mktg 726

    34/59

    + ( +'

    FM R/

    N/ 36: T(+-,',' 8+ / 8+ 00 /==(+,/+ %+ N/

    36' 8(+ : =/+(' / +(+'> %,% /(+ =+(:+,09 ,8=0+8++

    79 +0+/ /,,+''(+'> ,0 '(/=' / ,/((9 =,%+'. T%+ N/

    36 ' /0' //0/70+ '/(+ LA8( C00+, ,0( ',%+8+'>

    ,::++ 7( / /(8 /87+(.

    N/ %/' *8=+ %+ ( 8/(+ : 0+ '(7 : +'>

    (/=%,' / /8+' 0/' I/ / ' ::+( / ,%,+ : 12

    /8+' %,% ,/ 7+ 0/+ / R' 5 =+( /8+. H++(> '+(' 00

    %/+ '%+00 / //0 R' 1-25 :( %+ /(8+ +=+ %+

    '+ : %+ /8+.

    N/ ,0/8' 7+ %+ :(' %/'+ 8/:/,(+( ++( %' 7'+''

    I/ / %+ :(' ,8=/9 0/,% /8+' 0/' %+ I/

    8/(+. S :/(> 09 0+ ,+ / 09 '+(,+' ,8=/+' ',% /'

    MSN / "/% %/+ 7++ ::+( (+' / (/=%,' 0/'

    870+ =%+ +%'/''.

    T%+ 7'+'' : ::+( (+' / (/=%,' ' ( /08' 79 1

    =+( ,+> /,,( '(9 +=+('. T%+ 0/ 7'+'' :( %+

    ,/0+/( 9+/( 23 /' +'8/+ 7+ /( R' 1 ,((+ / '

    +=+,+ ,% R' 2 ,((+ %' 9+/(. T%+'+ +'8/+' /+/(8+ ,%/(+' =/ 79 %+ '+(' :( 0/'.

    ?N/ ' ++( %' 7'+'' 8/+ 8+9. I :/,> / 0/(+ =/( :

    %+ (+++ 00 7+ '%/(+ 79 %+ '+(,+ =+(/(' / ,+ =(+('.

  • 7/23/2019 Nokia Mktg 726

    35/59

    O( +(+' ' %+0= 870+ '+(,+ =+(/(' ,(+/'+ %+( /+(/+

    (+++ =+( '+( ARPU) / :0+,+ 870+ =%+ '+(' =(/+

    %+ 0/+' 8+0' 7+ 0/,%+ 79 %+ ,8=/9>@ N/ I/

    8/(+ %+/ G//8 A/ '/.

    M( A/ ,0/8+ %/ %+ ,8=/9 0/,%+ / /8+ /8+ BM/%/

    C%(B ( BJ/8/'%8 U'/B 0/' 8% / %+ (+'='+ /' +(9

    +,(/.

    N/ I/ %/' /0(+/9 + = % % !009 =(, %'+'

    ',% /' H/((9 !/+*/> R/*'%( P,(+' / RS E+(/8+ :( (/=%,'/ 8+'.

    I %/' /0' ++(+ / /(++8+ % I/ P+(:(8 R%'

    S,+9 :( (+'.

    PROMOTIONAL STRATEGIES:

    P'% ( P00

    M/(+ %+(9 ''%+' 7+++ 8/ ' : =(8/0

    '(/+9 - ='% / =00.

    P'%

    A ?='%@ =(8/0 '(/+9 8/+' '+ : / ,8=/9' '/0+' :(,+ /

    (/+ =(8 /,+' create con"u!er de!and :( / =(,.

  • 7/23/2019 Nokia Mktg 726

    36/59

    T%+ =(,+( =(8+' %+ =(, %0+'/0+('> %+ %0+'/0+('

    =(8+ (+/0+('> / %+ (+/0+(' =(8+ ,'8+('.

    A +/8=0+ : ='% '+00 ' 870+ =%+'> %+(+ %+ 8/*(

    %/'+ 8/:/,(+(' ',% /' N/ =(8+ %+( =(,' / (+/0+('

    ',% /' C/(=%+ W/(+%'+. P+('/0 '+00 / (/+ =(8' /(+

    :+ %+ 8' +::+,+ =(8/0 0' :( ,8=/+' ',% /' N/ - :(

    +/8=0+ ::+( '7'+' %+ %/'+' +,(/+ (+/0+(' '+00

    %%+( 08+'.

    A ='% '(/+9 (+' '+00 (+,09 %+ ,'8+(> 79=/'' %+('(7 ,%/+0' +.. '+00 '(/,+ ( %0/9' (+,09). W% %'

    9=+ : '(/+9> ,'8+( =(8' / /+(' /(+ %+ 8' 0+09

    =(8/0 0'.

    P00

    A ?=00@ '+00 '(/+9 ' + %/ (+(+' %% '=+ /+('

    / ,'8+( =(8 70 = ,'8+( +8/ :( / =(,.

    I: %+ '(/+9 ' ',,+'':0> ,'8+(' 00 /' %+( (+/0+(' :( %+

    =(,> %+ (+/0+(' 00 /' %+ %0+'/0+('> / %+ %0+'/0+(' 00 /'%+ =(,+('.

    A +/8=0+ : / =00 ' %+ %+/9 /+(' / =(8 :

    ,%0(+'B 9' X 8/09 +0+'. C'+( %+ (+,+ !!C

  • 7/23/2019 Nokia Mktg 726

    37/59

    =(8/0 ,/8=/ :( ' + =(+-',%0 =((/88+ X %+ F870+'.

    A8+ / :(-9+/(-0'> 13 +='+' : F870+' %/+ 7++ 8/+

    / /(+ :+/(+ ++(9/9 /0 ,%0(+' ,%/+0 C!++7+' /

    !!C2.

    A' =/( : %+ =(8/0 ,/8=/> %+ !!C %/' /(++ / +/0 % 9

    8/+( F'%+(-P(,+ 8/(+ =(,' 7/'+ %+ '%> %,% %=+'

    00 +80/+ %+ ==0/(9 : %+ T+++'. U+( %+ +(8' : %+ +/0>

    F'%+(-P(,+ 00 ++0=> 8/:/,(+ / '(7+ / (/+ : F870+'

    =(,' ,0 ':> =0/', / +0+,(, 0+/( 9' :( %+ UK /

    I(+0/.

    PRICING STRATEGIES

    U0(/ 0 ,' =%+'--0+'' %/ R' 2>--/(+ :+00 +8/ ,'-

    '+'+ I/> %+(+ 8(+ %/ 4 800 + '+(' /(+ ++( %+ #5.4

    800 '( (+0+'' '+,( +/,% 8%.

    T%+ 87+( : 870+ '+(,+' '+(' '(+ 4 =+(,+ 25> /

    +,++' %+ ==0/ : G+(8/9. I/ ' +=+,+ 7+ %+ (0'

    %( 0/(+' 870+ 8/(+ 79 %+ + : %' 9+/(> 7+% C%/ / %+

    U+ S/+'.

  • 7/23/2019 Nokia Mktg 726

    38/59

    W+ /,=/+ %/ %+(+ 00 7+ / 0-+(8 ''//70+ +8/ :( 870+

    +0+=%9 %+ :/'-( I/ 8/(+> C%+: E+,+ J(8/ O000/

    '/ / %+ 0/,% : %+ =0/ S(=+(87(> %+ '(' :

    C%+/.

    !0+'< A%+( ,/+(9 %+(+ =++(/ ' + +070+ ' %+

    :/'-( 870+ +0+=%9 8/(+ =++(/ '/' / (%09 5.

    H+(+> ++ /' =(,+ ,+' 7+ / ':,/ :/,( :( ++(8 %+

    ,%,+ : %/'+ ( '+(,+ =(+(> %+ /0+ +/> /,,(

    S/*/9 !+%0> 8/(+ %+/ : N/ I/> ' ++ 8(+ 8=+(/+.

    N/ : ',,+'' % ' M/+ I/B N/ 11> %,%

    ,(=(/+ + :+/(+' ',% /' / (,%0%> / '-(+''/ +9=/

    / / /-'0= (= /==+/0 %+ '+8-(7/ 8/(+'. I8=(/09> !+%0

    '/9' %/ ++ /==0,/' / ':/(+ ',% /' T ( 0//+

    +(:/,+ / + = %/+ 7+ ,'8'+ 8++ ,'8+( ++'.

    T%+ 11> %,% ,((+09 (+/0' / R' 2>> ' %+ 0/(+' '+00 %/'+

    I/ % / 8/(+ '%/(+ : /7 25 +(8' : 08+'> / 16

    +(8' : /0+. O %+ %+( %/> /%+( N/ =%+> %+ 26> =(,+

    / R' 4>2> ' %+ %%+' '+00 ,0( 8+0 I/> % / 8/(+

    '%/(+. I %+ ,0( '+8+ /0+> %+ 26 %/' / 1 '%/(+. ?C0+/(

    ++,+ : % :+/(+' ,0( ',(++) / =(,+ %/+ 7++ ,0++(09

    70+ (+ =++(/>@ '/9' !+%0.

  • 7/23/2019 Nokia Mktg 726

    39/59

    Four Ps

    I ==0/( '/+> M/(+ ' %+ =(8 : =(,'> +'=+,/009

    A+(' / !(/. H++(> =(:+''/0 '/+ %+ +(8 %/' /

    +( 8+/ %,% (+,+' %/ 8/(+ ' ,'8+( ,++(+.

    P(,' /(+ :+ ++0=+ 8++ %+ +'(+' : (=' : ,'8+('

    ( ++> '8+ ,/'+'> :( '=+,:, ,'8+('. E. J+(8+ M,C/(%9

    + 8/(+ :( ++(/0 '+' : /,+'. H' 9=09 %/'

    7+,8+ ' +('/009 (+,+ %/ %' :( /,9 '+'> %+ F( PB'>%/+ =/''+ %+ 0//+.

  • 7/23/2019 Nokia Mktg 726

    40/59

    T%+ F( PB' /(+ /

    '==(.

    Pricing< T%' (+:+(' %+ =(,+'' : '+ / =(,+ :( / =(,>

    ,0 ','. T%+ =(,+ ++ 7+ 8+/(9 - ,/ '8=09

    7+ %/ ' +,%/+ :( %+ =(, ( '+(,+> +.. 8+> (

    /+.

    Promotio < T%' ,0+' /+('> S/0+' =(8> P70,9> /=+('/0 '+00> / (+:+(' %+ /(' 8+%' : =(8 %+

    =(,> 7(/> ( ,8=/9.

    P0/,+8+t< (+:+(' % %+ =(, +' %+ ,'8+(Q :(

    +/8=0+> = : '/0+ =0/,+8+ ( R+/0. T%' :(% P %/' /0'

    '8+8+' 7++ ,/00+ Place> (+:+(( %+ ,%/+0 79 %,% /

    =(, ( '+(,+ ' '0 +.. 0+ '. (+/0)> %,% +(/=%,

    (+ ( '(9> %,% '+8+ 9 /0'> :/80+'> 7'+''

    =+=0+)> +,.

  • 7/23/2019 Nokia Mktg 726

    41/59

    PRODUCTS OFFERED !" NOKIA

    T%+(+ /(+ /(' R/+' : P(,' %/ N/ O::+('. E'=+,/009

    M70+ =%+' N/ ' %+ L+/ M/:/,(+( . N/ O::+('

    /(' M70+ P%+' % /(+ [/09> S%/=+> S+> C0(> +,. N/

    O::+(' / /(+ R/+ : M70+ P%+' & O%+( /,,+''(+' % . A00

    M70+ =%+' /(+ %/ D::+(+ S=+,:,/' . N/ ' L/,%

    / N+ P(,' E+(9 "+/(.I F(' D+' A/09'' : M/(+ & /,,( T/'+ : C'8+(' I L/,%+' ' P(,' M/(+. T00 N/ %/'

    L/,%+ / N. : P(,' M/(+ & I %/ 7++ +(9 S,,+'':0 :(

    N/ /:+( 0/,% ' 8/9 =(,'. N/ %/' S(+%++ '

    S(/+9 : W( M/(+. I %/' R+0'+ /00 '+,(' M/(+.

    N + ' S P+(:0 /' N/ F+0 : M70+ P%+' I/. T%+(+

    /(+ ' 8/9 M70+ P%+' 7++ M/(+ 79 N/. S++(/0 N+

    T+,%+' & U=(// ' 7+ + +%/,+ & 0/,% / +

    =(, ++(9 8+ M/(+. N/B' R& D D+=/(8+ ' +(9 8,%

    P((+'' :( ( +( 7( / '=+,/0 ,%/+ ++(9 870+ =%+

    ' 0/,% 8/(+. A:+( L/,% /(' M70+ =%+' 8/(+

    00 > N/ ' L/,% /(' + M+0' : M70+ P%+' .+

    ' 7( + ,%/+' %+ '+(+' : M70+ P%+'. F('09 A00 M70+

    P%+' '+ %/+ 09 !0/,& W%+ C0( D'=0/9> M+''/. !

    N/ %/' 0/,%+ /(' N+ M+0' : M70+ P%+' M70+

    S+(+' %/ H/' R,+ %+ M/(+. T%+ N+ M+0' /(+ %/ /('

    G(+/+(> A/,+ F/,0+' :(8 %/ : %+( =%+' 00 . T%+'+ N+

  • 7/23/2019 Nokia Mktg 726

    42/59

    M+0' W%,% N/ ' L/,% 8/(+ ' %/ /00 T9=+' :

    F+/(+'F/,0+' 0+

  • 7/23/2019 Nokia Mktg 726

    43/59

    P(, P(:0

    N/ 0/,%+' %/'+' (+ 8709

    NEW DELHI -- N/ 0/,%+ + /::(/70+ %/'+' 8+0'> 111

    / 16> %,% /(+ :('-8+ 79+(' / %/+ /0 /0/(8 / ,0,

    :+ (+/0 0//+' /0 % /+ :+/(+' :( +/'+ : '+B.

    W% %+'+ + 870+ =%+'> N/ %/' +=/+ ' +(9-0++0 =(:0

    I/.

    T%+ N/ 111 70/, / %+ '=0/9) / N/ 16 ,0(+

    '=0/9) /(+ +/0 :( :(' 8+ '+(' /' %+9 %/+ / 70 (/=%,/0 +8

    8+ %,% /00 '+(' /,,+'' / :/80/('+ %+8'+0+' % %+ 8/

    :,' : %+ %/'+> ++ % '+( / SIM ,/(. A%+( '/

    :+/(+ : %+'+ + %/'+' ' %+ + T/0 A0/(8 / C0,

    :+ (+/0 0//+' ,0 H> T/80> !+/0> M/(/% /

    G*/(/.

    N/ %/'+' /(+ (++ :( %+( +/'+ : '+ / %+ N/ 111 /

    16 =%+' ,+ %' (/ % / + + '+( +(:/,+ %/

    8/+' :00 '+ : (/=%,/0 ,' / 0/(+ : '+' / %+ 70-

    %/'-:(++ '=+/+(. W% %+ + 8+ '(,(+ /,,+'' 7/', :+/(+'>

    ',% /' 8// ,/00' / ,/,' 7+,8+ +/'+(. I /

    =09=%, / MP3-(/+ ' (+'> %+ N/ 111 / N/

    16 /0' :+/(+ / + ,'-8//+8+ :+/(+> ',% /' N/

    P(+=/ T(/,+( '==( %+0= '+(' 8( %+( =%+ '/+. T%' 00

    7+ / =+(/( +=++ '+(,+.

  • 7/23/2019 Nokia Mktg 726

    44/59

    R++(/ N/B' + (+ /::(/70+ 8709 I/ / ( %+

    7/'+ : 870+ =%+ '+('. S/*++ S%/(8/> M// D(+,(> N/

    M70+ P%+'> '/< ?W% %+ (, : %+'+ + %/'+' + %/+

    :(%+( '(+%++ ( +(9 0++0 =(, =(:0 79 7( :+/(+

    (,% %/'+' % 0,/0'+ /==0,/'. O09 5 =+(,+ : %+ ==0/

    +('/' %+ E0'% 0//+. N/ %/' /0/9' (+ (+/,%

    %+ 8/''+'> %,% %/' 7++ +8'(/+ 79 ( =/' ++/('

    (, H SMS / ++ ( +/(0+( ,/8=/'. T%+'+ %/'+'

    /(+ 9+ /%+( +/8=0+ : N/B' / / ,888+

    (,+ =(,' %/ /(+ (+0+/ :( I/ ,'8+('. T%+ N/ 111

    / 16 /,+ %+ / : / + /+. I' + /0 /0/(8 00

    /+ = 800' : I/'> 09 %+( /09 0+'> 7 /0' / +

    +(/ : 8709 %,% %/' 7++ ,/=(+ ( ,/8=/ ,/00+ J// I/

    J//>@

    D+/0 %+ (//0+ 7+% %+ J// I/ J// /+(' ,/8=/>

    S%/(8/ '/< ?I/' /(+ +(+8+09 =( : % %+ ,(9 %/' 7++=((+''. T%+ (% : 8709 ' + : %+ +9 ,/(' : %+

    +,8, =((+'' I/. T%+ /+(' ,/8=/ %+(+:(+ '+' %+

    T/0 A0/(8B :,/09 : %+ N/ 111 / 16 /' / 8+/=%(

    ,+9 % 8(+ / 8(+ I/' +(+ / = 8709 %(%

    N/ %/'+' / =/(,=/ %+ =((+''.@

    !% %+'+ %/'+' /0' ::+( 8,% 0+( /0 8+ %/ %+ ,((+ +(9

    =%+'. N/ 111 / N/ 16 =%+' %/+ +,+00+ ,+ /09

    / ,+(/+ 7/'+ '/+-:-%+-/( (/ ':/(+. T%+ + +,%09

    +/70+' =+(/(' / ,+ ,/=/,9 % %+( +(' '8%09 /

    ,'-+::,+09 %0+ 8=( +( ,/=/,9 / ,/00 /09.

  • 7/23/2019 Nokia Mktg 726

    45/59

    T%+'+ +(+ /00 /7+ +(+ S8+ : F+/(+' : N+ U=,8 M+0' :N/. N 0+ ' S9 S8+ : %+ N/ N+ M+0'& ' F+/(+'

    D+/0. T%+9 /(+ /' F00'

  • 7/23/2019 Nokia Mktg 726

    46/59

    S%/(+ / (/':+( // / !0+%> GPRS> +8/0 / I+(+

    L'+ FM R/ / '/ % / +-,% +9

    P+('/0+ 9( R+ % /9 MP3 A F0+

    2) N/ 26

    K+9 F+/(+'

    R+:(+'%> (+9 +' %/B' =((+''+09 '90'%

    C/=(+ '00' ( +' % / GA ,/8+(/ ( + FM R/ :(

    8', +*98+

    E*9 0/(+( '+( 8+8(9 :( '( 8(+ =%'> MP3 (+'

    / +(+' =%+7

    C+, %+ (0 / !0+%> GPRS / +8/0

  • 7/23/2019 Nokia Mktg 726

    47/59

    3) N/ 611

    K+9 F+/(+'

    O+ ,% // 7 =(+' +/'9 /,,+'' GPS :,

    / 8/='

    W% HSDPA :( :/' +7 7(' / 0/ : 8/='

    2 8+/=+0 ,/8+(/ / [GA TFT 2.2 ',(++

    K++= 9( 8/+' ,(9'/0 ,0+/( % 0+' '0+ =(+, ',(++

    L'+ 9( 8+''/+' (+/ /0 % M+''/+ (+/+(

    4) N/ E

  • 7/23/2019 Nokia Mktg 726

    48/59

    K+9 F+/(+'

    !('+ %+ I+(+ / (/':+( 8+/-(,% :0+' / HSDPA =

    3.6 M7' +/70+) / 3G %%-'=++ 870+ 7(/7/ I,(+/'+ 870+ =(,9 % /==0,/' :( + / +

    ,8+'

    T/0 ++(9 ,+ % /-7/ GSM / /8/, ',%

    7+++ 7/'

    A,,+'' ,+ / // :,' ,09 / +/'09 % ,++

    '%(, +9'

    L,/+ 8++ ++'> (+'/(/'> / =0/,+' : +(+' % %+

    +(/+ GPS

    S+ 8/+' ,/=(+ % %+ +(/+ 3.2 8+/=+0 ,/8+(/ %

    :0/'% / /:,'

    4) N/ 165

  • 7/23/2019 Nokia Mktg 726

    49/59

    K+9 F+/(+'

    E/'9 +-,% +9 /,/+ FM (/ / '/

    E*9 +/'9 + % %+ 65>536 ,0('> 0/(+ ',(++ '=0/9 /

    0/(+ : 9=+ %+ /0

    P+('/0+ 9( =%+ ( % /09 MP3-(/+ / 32

    P09=%, (+'

    E+ 9( /0 8+ % P+( S/+( 8+

    C++ +-,% +9 ',% 70- :0/'%0%

    5) N/ 2355

  • 7/23/2019 Nokia Mktg 726

    50/59

    K+9 F+/(+'

    7(/ 12# 12# =+0' '=0/9 65>536 ,0('

    S0++ =0'%+ :0 +'

    I+(/+ FM (/

    I+(/+ :0/'%0%

    I+(+ (+/9 % WAP 2. 7('+(

    M08+/ 8+''/ MMS) :,/09

    6) N/ 1325

    K+9 F+/(+'

    S08 15.288 +'

    !(00/ 65>536 ,0( '=0/9 6 65 =+0')

    C++ I+(/+ H/':(++ S=+/+(

    32-,%(,+ =09=%, MIDI ( +'

    L/(+ =%+7 % 4 ,/,' / 5 +(+' =+( ,/,

    ) N/ 12#

  • 7/23/2019 Nokia Mktg 726

    51/59

    K+9 F+/(+'

    E=+(+,+ +%/,+ '/0 % %+ 65>536 ,0( '=0/9

    D' / '=0/'% =(: % (77+(+ +9=/ / /-'0==+(9 7/,,+(

    !(% :0/'%0% :( ,++,+ / +8+(+,9

    T8+( (/,+( :+/(+ %+0=' 9 ,(0' %+ (/ : +/,% ,/00

    M0=0+ =%+7 8/+' '%/( =%+ +/'+(

    E/'9X-'+ 8+ 80 0//+' % ,/0+/('

    #) N/ 12

    K+9 F+/(+'

  • 7/23/2019 Nokia Mktg 726

    52/59

    D' / '=0/'% =(: % (77+(+ +9=/ / /-'0==+(9 7/,

    ,+(

    !(% :0/'%0% :( ,++,+ / +8+(+,9

    T8+( (/,+( :+/(+ %+0=' 9 ,(0' %+ (/ : +/,% ,/00

    M0=0+ =%+7 8/+' '%/( =%+ +/'+(

    E/'9X-'+ 8+ 80 0//+' % ,/0+/('

    ) N/ 255

    K+9 F+/(+'

    S0++ / +0+/ / / '08 16.6588

    [,-=(+'' :0/'%0%

    65>536 ,0(' % 12# 16 =+0' '=0/9

  • 7/23/2019 Nokia Mktg 726

    53/59

    T-/9 %/':(++ '=+/+(=%+

    32-=09=%, MIDI '=+/+(

    P=0/( N/ '+( +(:/,+ % 4-/9 ',(00 / ,++(-'+0+, +9

    S(+ = 3 ,/,' =%+7> % 5 +(+' =+( ,/,

    SWOT ANAL"SIS

    I(,

    I %' =/( : 89 +'/ I /8 ,'(, / SWOT //09'' :(

    N/. I 00 %/+ A/09'+ %+ ++(/0 :/,(' %/ 8/9 =(++ N/

    :(8 (+-0/,% WAP +/70+ 870+ =%+' %+ 8/(+.

    SWOT A/09''

  • 7/23/2019 Nokia Mktg 726

    54/59

    SWOT A/09''> ' / S(/+, =0/ 0 '+ +/0/+ %+ S(+%'>

    W+/+''+'> O==(+'> / T%(+/' 0+ / P(*+, ( /

    !'+'' +(+. I 0+' '=+,:9 %+ 7*+,+ : %+ 7'+''

    +(+ ( =(*+, / +:9 %+ +(/0 / ++(/0 :/,(' %/ /(+

    :/(/70+ / :/(/70+ /,%+ %/ 7*+,+

    S0OT (N(1SIS O, 2OMP(N1 NO*I(

    I) MODERN SWOT ANALS"IS

    A SWOT //09'' ,,' / ++(/0 / +(/0 ',/ : N/'

    7'+'' +(8+> ' / 8=(/ =/( : %+ '(/+, =0/

    =(,+''. E(8+/0 :/,(' +(/0 %+ :(8 '/009 ,/ 7+

    ,0/'':+ /' '(+%' S)> ( +/+''+' W)> / %'+ ++(/0

    %+ :(8 ,/ 7+ ,0/'':+ /' ==(+' O) ( %(+/' T). S,% /

    //09'' : %+ '(/+, +(8+ ' (+:+((+ /' / SWOT//09''.

    T%+ SWOT //09'' =(+' :(8/ %/ ' %+0=:0 8/,%

    %+ :(8' (+'(,+' / ,/=/70+' %+ ,8=++ +(8+

    %,% =+(/+'. A' ',%> ' '(8+/0 '(/+9 :(80/

    / '+0+,.

    . STRENGTHS

    -I' / 8/ =0/9+( %+ '8/(=%+ 8/(+ / ' 8/*(9 +('%=

    : S987/ / ' =(=(/(9 S+(+' 6 '+( +(:/,+ %,% /(+ =(*+,+

  • 7/23/2019 Nokia Mktg 726

    55/59

    (+=(+'+ 8/*(9 : %+ 1M '8/(=%+' '0 %+ + 4 9+/('.

    - 33 8/(+ '%/(+ '00 %+ 0/(+' ,+00 =%+ +( 79 :/(> % 70+

    %+ 8/(+ '%/(+ : +/(+' ,8=+(

    - S+ '%0 +/70+ N/ /8(+ R&D ,'' / + ,'

    ///+'

    - !(/ ='< =(7/709 + : %+ = 2 7(/' %+ (0

    WEAKNESSES

    -T%+ N-G/+ ' ,'+(+ / :0=

    - !+ %+ 8/(+ 0+/+( / ' ,(+/'+ (0+ S987/ ' N/ /

    7/ 8/+> 8,% 0+ M,(': %+ PC '(9.

    - S0 /= + /9' : %< / +/8=0+ /(+ ,0/8'%+00

    =%+' %,% /(+ =(+:+((+ 79 8/9 ,'8+('. N/ /' (+0,/

    =(,+ / ,0/8'%+00 0 %' 9+/(> %+ 0/,%+ ' :(' 8+0.

    OPPORTUNTIIES

    - I,(+/'+ %+( =(+'+,+ %+ CDMA 8/(+> %,% %+9 /(+ *' ++(>

    /' +00 /' 3G / E+

    - N+ (% 8/(+' %+(+ ,+00 =%+ /= '00 %/' (8 >

    ,0 I/ / %+( ,(+'.

    - L++(/+ ' :(/'(,(+ 7'+'' + =(+:+(+,+ / / '(+(

    =' % ,/((+('

  • 7/23/2019 Nokia Mktg 726

    56/59

    THREATS

    - L/+ %+ /8+ 3G ,(+/+' / (' 7+ '=0/,+ 79 0+/+(' 0+

    M(0/> LG> NEC / %+('.

    - A'/ OEM' % /(+ ++( %+ 8/(+ +(9 /(+''+09 TCL> G

    !()

    - ODM' HTC / %+(') +/70 ,/((+(' 0++(/+ %+( ,'8+(

    =+( 79=/'' %+ %/'+ +(. O=+(/(' / 0+''+ %+(

    +=++,9 %/'+ +(' / %+ 8/,+ : N/. O(/+> O2>

    / 8/9 %+( =+(/(' 07/009 /(+ '+00 %+( 7(/ : =%+'.

    CONCLUSION

    F(8 %+ A7+ P(*+, I H/ C8+ %' C,0' T%/ N/ %/'

    I8=0+8++ /(' S(/++' D++0= I P(,' / L/(+ S,/0+

    & !+,8 N.1 L+/+( T%+ W(0 : M70+ P%+'. N/ %/' '+

    /(' T+,%+' 8=0+8+ ' =(,' %+ 8/(+. A' =+( 89

  • 7/23/2019 Nokia Mktg 726

    57/59

    O= N/ %/ (,+ /(' ',%+8+' /(/, =+=0+ & /

    8(+ 00 8/(+. I 0 0+ ,,0+ %/ N/ %/ 7++

    0/,% /(' + =(,' & S(/++' %(% %+ 9+/( 7 '00

    ' %+ N.1 7(/ 0+/+( M70+ P%+'. M/9 =+=0+ /( %+ 07+

    /(+ =(,%/' N/ =%+' /' %+9 /(+ +(9 ,%+/=> & +::,+

    =+(/+. N/ %/ '+ /(' 8/(+ '(/++' +%/,+ '

    =(,' 8/(+ & /0' %+9 %/+ '+ 7++( & +::,+ 8/(+

    '+8+/ '(/++' 8/(+ ' =(,' /,,( /('

    '+8+' : ,'8+(' %+ 8/(+. N/ /' ',% %/' '+ /00 M+(

    & G +,%+' /,0+ =(70+8' : ,'8+(' 8/(+. C'8+(

    C/(+ & F++7/, ' /0' + 8(+ 8=(/,+ ,(+/'+ %+ '/0+' :

    =(,. !++(> E::,+ & A/,+ T+,%+' /(+ '+ ,(+/'+ %+

    '/0+' : =(,. A0' N/ ' 0/(+' 8/:/,(+( : 870+ =%+'

    I/ & /0' %+ N.1 L+/+( . /(' P(8/0 S(/++' /(+ 7+

    +(00+ %+ 8/(+ =(8+ %+ =(,'. N+ M+0' & %+(

    S(/++' /(+ 7+ +00 0+ +%/,+ %+ =(,.

    RECOMMENDATIONS

  • 7/23/2019 Nokia Mktg 726

    58/59

    1) I 0 0+ '+' %/ %+ M/(+ /(+/' :( S/0+' '%0 7+

    ,(+/'+. T%+9 '%0 (9 /= + '(/++' (+/ %0+

    '/0+' :(,+ %+ 8/(+.

    2) A' :/( /' L/,% : N+ M+0' ' ,,+(+> T%+ C8=/9

    '%0 (9 ::+( '/0+' : ',% =(,' / / /::(/70+ P(,+.

    3) T%+ C8=/9 '%0 (9 7( /(/,+ ::+(' & ',' %+

    ,'8+(' 8/+ %+8 8(+ !(/ L9/0 /(' %+8.

    4) R+'+/(,% '%0 7+ ,/((+ / 0/(+ ',/0+ & '+0+,+ /(+/'.

    !I!LIOGRAPH"

  • 7/23/2019 Nokia Mktg 726

    59/59

    3. WORLD OF MARKETING

    DIGITAL ARTS

    WE!LIOGRAPH"